https://mirror.consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=2001%3A470%3A18E4%3A0%3A36DB%3A92C6%3A3BB7%3AB53CConsumer Rights Wiki - User contributions [en]2026-05-20T16:02:05ZUser contributionsMediaWiki 1.44.0https://mirror.consumerrights.wiki/index.php?title=Octopus_Energy&diff=25600Octopus Energy2025-09-24T15:52:29Z<p>2001:470:18E4:0:36DB:92C6:3BB7:B53C: /* User Privacy */ update URLs to citations</p>
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<div>{{CompanyCargo<br />
|Founded=2016<br />
|Industry=Renewable energy, Gas, Electricity, Solar power products, Solar Installer<br />
|Logo=constantine.svg<br />
|ParentCompany=octopus energy group<br />
|Type=Private<br />
|Website=https://octopus.energy<br />
|Description=UK energy supplier and installer of renewable energy products<br />
}}Octopus energy is a UK energy supplier that took the market by providing a better level of customer service, they are highly rated on consumer review sites, particularly compared to the older suppliers like British Gas, Scottish Power etc. <br />
<br />
==Consumer-impact summary==<br />
===User freedom===<br />
Though they offer tarifs that allow flexibility for battery owners, they only offer those for particular brands or manufacturers battery systems. This would include the systems they install, plus products from some selected manufacturers, a DIY battery system would not qualify for any special tarifs. That is disappointing for owners of battery systems from others/DIY battery systems, and means they miss out on considerable savings. Octopus will miss out on returning stored solar to the grid during peak times, increasing reliance on high carbon electricity. <br />
<br />
===User Privacy===<br />
Octopus claim "Fairer: Clear bills, simple emails, and transparent prices. We look after customers, and fight for everyone: highlighting suppliers' dirty tactics and campaigning for protections like the energy price cap."<br />
<br />
Information from <ref>{{Cite web |last=unknown |date=2025-09-24 |title=Octopus energy - about us |url=https://octopus.energy/about-us/ |access-date=2025-09-24}}</ref> and customer experience. <br />
<br />
===Business model===<br />
Info from octopus to be added from <ref>{{Cite web |last=unknown |date=2025-09-24 |title=Octopus Energy: built to last |url=https://octopus.energy/blog/built-to-last/ |access-date=2025-09-24 |website=Octopus official website}}</ref> <br />
<br />
===Market Control===<br />
Octopus are the largest single energy supplier in the UK, bigger even than British Gas. So far they haven't been very monopolistic. <br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
===Example incident one (''date'')===<br />
{{Main|link to the main CR Wiki article}}<br />
Short summary of the incident (could be the same as the summary preceding the article).<br />
===Example incident two (''date'')===<br />
...<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
<br />
==See also==<br />
{{Ph-C-SA}}<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>2001:470:18E4:0:36DB:92C6:3BB7:B53Chttps://mirror.consumerrights.wiki/index.php?title=Octopus_Energy&diff=25595Octopus Energy2025-09-24T15:31:30Z<p>2001:470:18E4:0:36DB:92C6:3BB7:B53C: /* User freedom */ Adjust writing style to remove first person</p>
<hr />
<div>{{CompanyCargo<br />
|Founded=2016<br />
|Industry=Renewable energy, Gas, Electricity, Solar power products, Solar Installer<br />
|Logo=constantine.svg<br />
|ParentCompany=octopus energy group<br />
|Type=Private<br />
|Website=https://octopus.energy<br />
|Description=UK energy supplier and installer of renewable energy products<br />
}}Octopus energy is a UK energy supplier that took the market by providing a better level of customer service, they are highly rated on consumer review sites, particularly compared to the older suppliers like British Gas, Scottish Power etc. <br />
<br />
==Consumer-impact summary==<br />
===User freedom===<br />
Though they offer tarifs that allow flexibility for battery owners, they only offer those for particular brands or manufacturers battery systems. This would include the systems they install, plus products from some selected manufacturers, a DIY battery system would not qualify for any special tarifs. That is disappointing for owners of battery systems from others/DIY battery systems, and means they miss out on considerable savings. Octopus will miss out on returning stored solar to the grid during peak times, increasing reliance on high carbon electricity. <br />
<br />
===User Privacy===<br />
Octopus claim "Fairer: Clear bills, simple emails, and transparent prices. We look after customers, and fight for everyone: highlighting suppliers' dirty tactics and campaigning for protections like the energy price cap."<br />
<br />
Information from https://octopus.energy/about-us/ and customer experience. <br />
<br />
===Business model===<br />
Info from octopus themselves https://octopus.energy/blog/built-to-last/ <br />
<br />
===Market Control===<br />
Octopus are the largest single energy supplier in the UK, bigger even than British Gas. So far they haven't been very monopolistic. <br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
===Example incident one (''date'')===<br />
{{Main|link to the main CR Wiki article}}<br />
Short summary of the incident (could be the same as the summary preceding the article).<br />
===Example incident two (''date'')===<br />
...<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
<br />
==See also==<br />
{{Ph-C-SA}}<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>2001:470:18E4:0:36DB:92C6:3BB7:B53C