https://mirror.consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=2600%3A1015%3AB03E%3A105C%3A6291%3A923F%3A53DC%3ADB73Consumer Rights Wiki - User contributions [en]2026-05-21T23:14:07ZUser contributionsMediaWiki 1.44.0https://mirror.consumerrights.wiki/index.php?title=Bose_QuietComfort_Sleepbuds_doesn%27t_allow_purchasing_new_case&diff=11463Bose QuietComfort Sleepbuds doesn't allow purchasing new case2025-03-09T07:49:06Z<p>2600:1015:B03E:105C:6291:923F:53DC:DB73: Added initial page with sources. It's nearly 4AM and I'm tired. Please be kind, I've never edited a wiki before. :(</p>
<hr />
<div>https://www.reddit.com/r/bose/comments/lj0q2f/bose_quietcomfort_earbuds_case_replacement/<br />
<br />
https://www.reddit.com/r/righttorepair/comments/1fgbf33/no_way_this_is_fair_from_bose/<br />
<br />
[https://www.bose.com/p/earbuds/bose-quietcomfort-headphones/QCEARB24-HEADPHONEIN.html?dwvar_QCEARB24-HEADPHONEIN_color=BLACK&quantity=1 https://www.bose.com/p/earbuds/bose-quietcomfort-headphones/QCEARB24-HEADPHONEIN.html?]<br />
<br />
Bose QuietComfort earbuds are reported from many consumers that you cannot get a new case for the earbuds if anything happens to the product; even when purchasing the case only secondhand, it will not allow it via effectively bricking the earbuds by comparing serial numbers.<br />
<br />
One user claims that customer support can get trade-ins with a purchase instead of being allowed to simply purchase a new case. The listed number is $126, which is far more than half the price for the least complicated part of the entire unit, and even so a lot more hassle and work that could have been done by simply purchasing a new working case. However, other users are told to simply purchase an entire new unit, implying a dissonance and lack of congruence with Bose customer support.<br />
<br />
==Background==<br />
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}<br />
$2<br />
==[Incident]==<br />
{{Placeholder box|Change this section's title to be descriptive of the incident.<br />
<br />
Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}}<br />
<br />
===[Company]'s response===<br />
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}<br />
<br />
<br />
==Lawsuit==<br />
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.<br />
<br />
===Claims===<br />
Main claims of the suit.<br />
<br />
===Rebuttal===<br />
The response of the company or counterclaims.<br />
<br />
===Outcome===<br />
The outcome of the suit, if any.}}<br />
<br />
<br />
==Consumer response==<br />
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}<br />
<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.<br />
<br />
The "Incidents" category is not needed.}}</div>2600:1015:B03E:105C:6291:923F:53DC:DB73