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UK Online Safety Act

2025-11-18T22:49:15Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: added /* External links */

{{IncidentCargo
|StartDate=2023-10-26
|Status=Active
|Type=Digital restrictions
|Description=On 26 October 2023, the UK Online Safety Act passed and became law. This act restricts the freedom of UK users of the internet and increases censorship.
|ArticleType=Legislation}}

United Kingdom's [[wikipedia:Online Safety Act 2023|Online Safety Act 2023]] (OSA) is a set of laws that claims to protect children and adults online.<ref name=":2">{{Cite web |date=April 24, 2025 |title=Online Safety Act: explainer |url=https://www.gov.uk/government/publications/online-safety-act-explainer/online-safety-act-explainer |website=Gov.uk}}</ref> The act applies to search services and services that allow users to post content online or to interact with each other ([https://www.legislation.gov.uk/ukpga/2023/50#section-4 Section 4]).

One of the duties of the act requires affected websites to implement their own solution for identity verification such that it is highly effective to prove one's age ([https://www.legislation.gov.uk/ukpga/2023/50#section-12-6 Section 12.6]). There is no official government-sanctioned identity verification platform. Each service provider must implement their own solution or find a third party solution to use to remain compliant. Another duty filters non-verified users from interacting with content made from an "adult user" ([https://www.legislation.gov.uk/ukpga/2023/50#section-15-10 Section 15.10]).<ref name="rossmann:1">{{Cite web|date=August 1, 2025|last=Rossmann |first=Louis |title=Tea app & UK Online Safety Act - the world is becoming a black mirror episode :(| url=https://www.youtube.com/watch?v=TNNsCuEvR5w&t=114 |ref=rossmann:1 |website=[[YouTube]] |access-date=August 25, 2025}}</ref> These non-verified users will also be less visible, provided the adult user has toggled it.

While the press release says "the measures platforms have to put in place must confirm your age without collecting or storing personal data, unless absolutely necessary,"<ref name=":3">{{Cite news |last=Kyle |first=Peter |date=2025-08-01 |title=Keeping children safe online: changes to the Online Safety Act explained |url=https://www.gov.uk/government/news/keeping-children-safe-online-changes-to-the-online-safety-act-explained |access-date=2025-08-16 |work=Gov.UK}}</ref> the legislation requires that companies track usage by specific people and provide data and/or remote access to Ofcom on demand ([https://www.legislation.gov.uk/ukpga/2023/50#section-100 Section 100]) <ref name=":1">{{Cite journal |date=2025-07-25 |title=Online Safety Act 2023 |url=https://www.legislation.gov.uk/ukpga/2023/50 |journal=UK Public General Acts |volume=2023 |issue=50}}</ref>
Enforcement of this act is done by the UK's Office of Communications (Ofcom). The penalty for breaking these rules is the greater of £18 million and 10% of the person’s qualifying worldwide revenue ([https://www.legislation.gov.uk/ukpga/2023/50#schedule-13-paragraph-4 Schedule 13.4]).<ref name=":1" />

==Background==
The Online Safety Act is a "Bill to make provision for and in connection with the regulation by Ofcom of certain internet services; for and in connection with communications offences; and for connected purposes".<ref name=":4">{{Cite web |date=2024-08-19 |title=Online Safety Act 2023 |url=https://bills.parliament.uk/bills/3137 |access-date=2025-08-17 |website=UK Parliament: Parliamentary Bills}}</ref>

The Online Safety Act received royal assent on 26 October 2023, following five years of work by Carnegie UK, working in concert with over 50 partners. In 2018, Carnegie UK published a series of blogs by William Perrin and Professor Lorna Woods, outlining the proposal for social media regulation.<ref>{{Cite web |date=2025-09-01 |title=Tackling Online Harms |url=https://carnegieuk.org/programmes/online-harms/ |url-status=live |archive-url=https://web.archive.org/web/20241225063325/https://carnegieuk.org/programmes/online-harms/ |archive-date=2024-12-25 |access-date=2025-09-01 |website=Carnegie UK}}</ref> The UK Government published its [https://www.gov.uk/government/consultations/online-harms-white-paper White Paper] on 8 April 2019, tackling online harm, with a duty of care approach at its core. Carnegie UK ended their work on the Online Safety Act in October 2023.<ref name="online-safety-and-carnegie-uk">{{Cite web |last=Davidson |first=Sarah |date=26 October 2023 |title=Online safety and Carnegie UK |url=https://carnegieuk.org/blog/online-safety-and-carnegie-uk/ |archive-url=https://web.archive.org/web/20250701203854/https://carnegieuk.org/blog/online-safety-and-carnegie-uk/ |archive-date=2025-07-01 |access-date=2025-08-17 |website=Carnegie UK}}</ref><ref name=":6">{{Cite web |last=Sim |first=Kate |date=August 7, 2025| title=The Online Safety Act Has Nothing to Do With Child Safety and Everything to Do With Censorship| url=https://novaramedia.com/2025/08/07/the-online-safety-act-has-nothing-to-do-with-child-safety-and-everything-to-do-with-censorship/ |website=Novara Media |access-date=August 25, 2025}}</ref>

The bill was sponsored by Michelle Donelan, the (now former) Conservative MP for Chippenham and Lord Parkinson of Whitley Bay, a current member of the House of Lords. Both on behalf of the UK Department for Digital, Culture, Media and Sport.<ref name=":4" />

The Online Safety Act is one act in two different stages. The original that reached royal assent on 26 October 2023 under Rishi Sunak's Conservative government, and the amended version in 2025, under Kier Starmer's Labour government. In February 2025, amendments related to making corporations more accountable for the content on their websites, as well as accountability for people accessing inappropriate content were brought to and voted on in parliament. The bill was changed again in May 2025 to include biometric face scans and government ID requirements, which was was not voted on in parliament.

[https://avpassociation.com/ Age Verification Providers Association (AVPA)] was formed in 2018 and is growing rapidly as the age and identity provider industry takes off. It represents all main technology suppliers who have invested in the development of age verification solutions to support the implementation of age restrictions online.<ref>{{Cite web |title=Age Verification Providers Association |url=https://avpassociation.com/}}</ref>

==The impact==
Since the UK Online Safety Act applies to search services and services that allow users to post content online or to interact with each other,<ref name=":2" /> it has a broad impact across the entire internet for those accessing websites from within the UK. All online services that Ofcom deems to be within the scope of the Online Safety Act must incorporate an identity verification process to determine each user's age.<ref name=":3" /> This has forced many websites to geo-block the UK because they are too small to justify or afford implementing their own the identity verification process or partnering with a third provider. A list of affected websites is available on [https://OnlineSafetyAct.co.uk OnlineSafetyAct.co.uk].

The broad range of the act has caused content from breaking news,<ref name=":5">{{Cite web |last=Koopman |first=Saskia |date=August 13, 2025 |title=Why the Online Safety Act has become a political nightmare |url=https://www.cityam.com/why-labours-online-safety-act-has-become-a-political-nightmare/ |website=City AM |access-date=August 25, 2025}}</ref> war footages,<ref>{{Cite web |last=Maiberg |first=Emanuel |date=July 29, 2025 |title=UK Users Need to Post Selfie or Photo ID to View Reddit's r/IsraelCrimes, r/UkraineWarFootage |url=https://www.404media.co/uk-users-need-to-post-selfie-or-photo-id-to-view-reddits-r-israelcrimes-r-ukrainewarfootage/ |website=404 Media |access-date=August 25, 2025}}</ref> and political videos<ref name=":6" /> to be heavily suppressed and labelled "harmful".

===Spotify===
To view age-restricted content on [[Spotify]], users in the UK are now asked for facial scanning; if that fails, only ID verification can correct the error.<ref>{{Cite news |last=Cole |first=Samantha |title=Spotify Is Forcing Users to Undergo Face Scanning to Access Explicit Content |url=https://www.404media.co/spotify-uk-age-check-verification-yoti/ |access-date=3 August 2025 |work=404 Media |date=30 July 2025 |archive-url=https://archive.today/20250730160610/https://www.404media.co/spotify-uk-age-check-verification-yoti/ |archive-date=30 July 2025 |url-status=live}}</ref>

===YouTube===
{{Main|Youtubes Requirement for Government ID}}
On 30 July 2025, [[YouTube]] responded by announcing its verification system, requesting users for either a government-issued ID, a photo, or credit card, in order to show that users are 18 and older. Age will be estimated through various information, including videos watched, and would lock users flagged below 18 unless they send one of aforementioned proofs.<ref>{{Cite web |last=Ingram |first=Michael |date=30 Jul 2025 |title=YouTube is Rolling Out A New Controversial Feature |url=https://gamerant.com/youtube-new-age-verification-feature-id-recognition/ |url-status=live |access-date=14 Aug 2025 |website=GameRant}}</ref>

===Wikipedia===
The Wikimedia Foundation (WMF), which owns the digital encyclopedia platform [[Wikipedia]], sued the United Kingdom to prevent them from forcing age checks on their websites. The WMF made a statement that being forced to comply with this act would compromise the privacy of its editors and the neutrality of the encyclopedia. On 11 August 2025, the London High Court denied the WMF's reasoning, but didn't necessarily force age checks for the website.<ref>{{Cite web |last=Castro |first=Chiara |date=August 12, 2025 |title=Case dismissed – Wikipedia loses UK Online Safety Act legal challenge, but it may still be safe from age checks |url=https://www.techradar.com/vpn/vpn-privacy-security/case-dismissed-wikipedia-loses-uk-online-safety-act-legal-challenge-but-it-may-still-be-safe-from-age-checks}}</ref><ref>{{Cite web |date=11 August 2025 |title=Wikimedia Foundation Challenges UK Online Safety Act Regulations |url=https://wikimediafoundation.org/news/2025/08/11/wikimedia-foundation-challenges-uk-online-safety-act-regulations/}}</ref>

===4Chan===
4chan is a simple image-based bulletin board where anyone can post comments and share images.

====Ofcom's investigation====
On 14 April 2025, Ofcom issued a formal information notice to the provider of the service 4chan requesting a copy of the record of its Illegal Content Risk Assessment, as part of the [https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/enforcement-programme-to-monitor-if-services-meet-their-illegal-content-risk-assessment-and-record-keeping-duties-under-the-online-safety-act-2023 Risk Assessment Enforcement Programme]. At the date of opening this investigation, no response has been received to the information notice.<ref>{{Cite web |date=2025-08-13 |title=Investigation into 4chan and its compliance with duties to protect its users from illegal content |url=https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/investigation-into-4chan-and-its-compliance-with-duties-to-protect-its-users-from-illegal-content |archive-url=https://web.archive.org/web/20250615131417/https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/investigation-into-4chan-and-its-compliance-with-duties-to-protect-its-users-from-illegal-content |archive-date=2025-06-15 |access-date=2025-08-18 |website=Ofcom}}</ref>

On 10 June 2025, Ofcom opened an investigation into "the online discussion board" 4chan. The investigation will consider 4chan's compliance with its duties under the Online Safety Act 2023. Ofcom has powers under [https://www.legislation.gov.uk/ukpga/2023/50#section-102-8 section 102(8)] of the Act to require persons to respond to an information notice in the manner and form specified.

On 13 August 2025, Ofcom, in accordance with section 130 of the Online Safety Act 2023, issued 4chan Community Support LLC with a provisional notice of contravention, believing they had reasonable grounds for believing 4chan has contravened its duties under section 102(8) of the Act to comply (Ofcom.org appears to have blocked Archive.org from this and other pages sometime in July 2025).

====4chan's response====
Attorneys Preston Byrne and Ron Coleman, acting for 4chan, responded publicly to Ofcom’s provisional notice, which accuses the American company of failing to meet information notice requirements and possibly breaching duties related to content moderation.

The attorneys described the UK’s actions as an “illegal campaign of harassment” targeting American tech firms and warned that this extraterritorial enforcement of censorship law was incompatible with the First Amendment.<ref>{{Cite news |last=Harper |first=Cindy |date=2025-08-18 |title=4chan Lawyers Fire Back as UK Tries to Censor from Across the Pond |url=https://reclaimthenet.org/us-lawyers-defend-4chan-against-uk-online-safety-act-enforcement |access-date=2025-08-18 |work=Reclaim the Net}}</ref>

Since enforcement began, the UK’s media regulator Ofcom has reportedly sent formal notices to several US tech companies, instructing them to comply or face penalties. These letters have ignited backlash among American lawmakers, many of whom argue that Britain has crossed a line by trying to dictate speech rules to American businesses and citizens. House Judiciary Chair Jim Jordan, along with other members of Congress, has taken his concerns directly to British ministers, raising objections with Science Secretary Peter Kyle.<ref>{{Cite news |last=Frieth |first=Dan |date=2025-07-31 |title=The White House Puts UK Prime Minister Keir Starmer on Notice Over UK’s Dangerous Online Censorship Laws |url=https://reclaimthenet.org/us-uk-clash-over-online-safety-act-free-speech |access-date=2025-08-18 |work=Reclaim the Internet}}</ref>

==Data breaches including ID documents==
Since the Online Safety Act came into effect, at least one known data breach has included sensitive ID documents used for age verification. Note that these breaches may ''not'' be linked directly to age verification methods implemented for OSA compliance, but nonetheless highlight the risks of sensitive ID documents being handled by private organizations.

===Discord Third-Party Customer Service (5CA)===
On 3 October 2025, [[Discord]] issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination".<ref>{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=discord.com}}</ref> The total number of ID images exposed was approximately 70,000. The data accessed came from an age-related appeals process which has been in place since before the OSA came into effect, and is used in conjunction with an "Automatic Age Check" system using k-ID.<ref>{{Cite web |date=2024-12-19 |title=Help! I'm old enough to use Discord in my country but I got locked out? |url=https://support.discord.com/hc/en-us/articles/360041820932-Help-I-m-old-enough-to-use-Discord-in-my-country-but-I-got-locked-out |url-status=live |access-date=2025-10-13 |website=Discord}}</ref>

==Consumer response==
According to analysis by Cloudwards, [[Google]] searches for "how to get around age verification" and "is VPN legal in the UK" saw a massive growth of over 450 thousand and 380 thousand percent respectively.<ref name=":5" /> United Kingdom saw an increased VPN usage by 1400 percent.<ref name="UK_VPN">{{Cite web |last=Speed |first=Richard |date=July 28, 2025 |title=UK VPN demand soars after debut of Online Safety Act |url=https://www.theregister.com/2025/07/28/uk_vpn_demand_soars/ |access-date=August 15, 2025 |website=The Register}}</ref> As of 16 August 2025, there has been at least 500 thousand signatures petitioning to repeal the act.<ref name=":0">{{Cite web |last=Baynham |first=Alex |date=2025-04-22 |title=Repeal the Online Safety Act |url=https://petition.parliament.uk/petitions/722903 |website=Petitions: UK Government and Parliament}}</ref>

===OnlineSafetyAct.co.uk===
[https://onlinesafetyact.co.uk/in_memoriam/ OnlineSafetyAct.co.uk] is a website which was created in response to the Act's implementation and is operated by Neil Brown,<ref>{{Cite web |last=Brown |first=Neil |title=OnlineSafetyAct.co.uk |url=https://onlinesafetyact.co.uk/contact/ |access-date=2025-08-16 |website=OnlineSafetyAct.co.uk}}</ref> a UK tech lawyer ([https://decoded.legal decoded.legal]).<ref>{{Cite web |last=Brown |first=Neil |title=Neil Brown (@neil@mastodon.neilzone.co.uk) |url=https://mastodon.neilzone.co.uk/@neil |access-date=2025-08-16 |website=mastodon.neilzone.co.uk}}</ref> It lists all of the websites affected by the Online Safety Act, with the help of user submissions.

===Use Their ID===
[https://use-their-id.com/ Use Their ID.com] is a parody site that uses publicly available data about UK members of parliament to create AI-generated mock driving licences. They are clearly marked as satire and users are warned not to use them for anything real.<ref>{{Cite web |date=2025-07-28 |title=Use Their ID |url=https://use-their-id.com/ |archive-url=https://web.archive.org/web/20250730001620/https://use-their-id.com/ |archive-date=2025-07-30 |access-date=2025-08-17}}</ref>

==Industry expert response==
The act has been [https://www.internetsociety.org/resources/internet-fragmentation/uk-online-safety-act/ opposed] as early as December 2023 by Internet Society.

===Electronic Frontier Foundation===
The Electronic Frontier Foundation (EFF) posted an article entitled [https://www.eff.org/deeplinks/2025/08/no-uks-online-safety-act-doesnt-make-children-safer-online No, the UK’s Online Safety Act Doesn’t Make Children Safer Online], and covers the threat to privacy of internet users and how the bill restricts free expression by arbitrating speech online, exposing users to algorithmic discrimination through face checks, and leaves millions of people without a personal device or form ID excluded from accessing the internet.

<blockquote>The internet must remain a place where all voices can be heard, free from discrimination or censorship by government agencies. If the UK really wants to achieve its goal of being the safest place in the world to go online, it must lead the way in introducing policies that actually protect all users—including children—rather than pushing the enforcement of legislation that harms the very people it was meant to protect.<ref>{{Cite web |last=Collings |first=Paige |date=2025-08-01 |title=No, the UK’s Online Safety Act Doesn’t Make Children Safer Online |url=https://www.eff.org/deeplinks/2025/08/no-uks-online-safety-act-doesnt-make-children-safer-online |archive-url=https://web.archive.org/web/20250812070622/https://www.eff.org/deeplinks/2025/08/no-uks-online-safety-act-doesnt-make-children-safer-online |archive-date=2025-08-12 |access-date=2025-08-17 |website=Electronic Frontier Foundation}}</ref></blockquote>

===Theo Browne, YouTuber & CEO at T3 Chat===
[[File:Online Safety Act- Offloading Responsibility. .png|thumb|Parents, government, platforms, identity providers]]Theo posted a [https://www.youtube.com/watch?v=6TZozNjPcGw YouTube video] covering the Online Safety Act and how it going to destroy the free internet if the internet community doesn't stop it ASAP. He said it's rare that he gets that extreme about something like this, but believes that it is a really important thing that the community jump in front of.

The Online Safety Act will normalise providing your government-issued identification in order to see content, making everyone more susceptible and vulnerable to phishing attacks perpetrated by identity thieves. The act also shifts the responsibility of child safety to the government, who in turn shift it to the websites, who in turn shift it to a brand new identity and age verification industry.

==Government response==
Ofcom discouraged the promotion of VPNs.<ref name="UK_VPN" />

UK Parliament considers all petitions that get more than 100,000 signatures for debate. On 28 July 2025, when the petition to repeal the act had about 400,000 signatures, the government responded with this message: "The Government has no plans to repeal the Online Safety Act, and is working closely with Ofcom to implement the Act as quickly and effectively as possible to enable UK users to benefit from its protections.", only a few days after coming into force.<ref name=":0" /> This was only after three days (25 July 2025) the "highly effective age assurance" requirement came into force.<ref>{{Cite web |last=Department for Science, Innovation and Technology |date=2025-07-24 |title=Collection: Online Safety Act |url=https://www.gov.uk/government/collections/online-safety-act |website=Gov.UK}}</ref>

The technology minister Peter Kyle said on Good Morning Britain, "if you want to overturn the Online Safety Act you are on the side of predators. Not those who want to keep children safe".<ref>{{Cite news |date=2025-07-29 |title=Peter Kyle Says 'Nigel Farage Is on the Side of Predators' |url=https://www.youtube.com/watch?v=y-MaeOLISlA |access-date=2025-08-16 |work=Good Morning Britain, Youtube}}</ref>

==See also==

*[[Ofcom]]
*[[Data Protection Act 2018]]
*[[Freedom of expression in the United Kingdom]]
*[[General Data Protection Regulation]]

== External links ==
* https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/roadmap-to-regulation

==References==
{{reflist}}


[[Category:Legislation in Europe]]

Consumer Rights Wiki talk:Moderators' noticeboard

2025-11-10T23:09:13Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Remove incomplete notice from Red Shell tracker */ i believe there is a sufficient amount of content and very well referenced

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{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Itron article has been flagged for questionable relevance.==

I believe the [[Itron]] article has been mistakenly flagged for questionable relevance. I have added several Incidents to the page to further show Itron's systemic patterns of consumer privacy violations please see the below:

''Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)''

''NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)''

''CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)''

''Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)''

Smart meter (and smart grid solutions) usage by utility companies involves a lot of layers but these are what I find to be most concerning:

''Lack of data privacy, utility companies can freely share customer data with third party smart meter companies (such as Itron) without customer knowledge.''

''Lack of freedom to choose whether or not you have a smart meter recording your electricity usage. This data can be used to infer all sorts of things from what kind of appliances you own to when you are home.''

''Itron's Data Processing Agreement is un-viewable (at least for me) and not easy to find either, and end users typically do not know they will have an Itron smart meter until after it is installed by their electric company.''

Itron is not the only smart meter and smart grid solutions game in town but they are big and not end user friendly,.

Thank Mods! [[User:Privacywarrior|Privacywarrior]] ([[User talk:Privacywarrior|talk]]) 19:11, 28 September 2025 (UTC)

:So sorry for not getting to this sooner.
:For now, I've changed the relevancy tag to an incomplete one (lacking verification), the issue being that there are no sources that actually implicate itron in having done anything wrong, with most of the stuff surrounding 'maybe it could be/has been hacked' being authorial speculation insofar as I can tell.
:There's also no secondary reporting - i.e. no media sources cited as framing any of these things as a problem. This is something which should be there to demonstrate notability. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:54, 18 October 2025 (UTC)
::Understood, unfortunately most of the articles I found the place blame on the distribution companies for invasive policies. The real issue is Itron has unlimited access to any of their smart meters data with out the end users knowledge. I am not quite sure how to capture this topic fully. [[User:Privacywarrior|Privacywarrior]] ([[User talk:Privacywarrior|talk]]) 14:40, 2 November 2025 (UTC)
:::@[[User:Privacywarrior|Privacywarrior]] Not mad at you or anything but on Wikipedia at least its common practice to not edit the archive at all although I see why you did it, so I’ve reverted your edit there and added it back here. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:57, 2 November 2025 (UTC)

==In the verifiability section, aren't government policies, regulations with propagandas/agendas allowed to be cited there?==

I'm just wondering if this can cause concerns for staffs in this wiki, for example [https://www.resecurity.com/blog/article/shinyhunters-attacked-vietnams-financial-system-cic-data-leak like this one] (there's english translation but it's all google translated and for full texts translation it's locked behind paywall, so apologies for that) [[User:Justarandomguy111|Justarandomguy111]] ([[User talk:Justarandomguy111|talk]]) 09:42, 18 October 2025 (UTC)

:Can you rephrase your question? I'm not sure exactly what you're asking or how the link you shared is relevant [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:29, 19 October 2025 (UTC)

==please delete all pages created by this user==

[[Special:Contributions/81.221.216.80|this user]] creates chatgpt raw output articles. While i dont doubt the relevance of the information, the method of creation is odd, and frankly, detrimental to this website's reputation. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:56, 18 October 2025 (UTC)

:I’m not going to myself, but can one of the mods post a reminder to not do that? ChatGPT can be decent starting point '''if undetected''' and people keep updating it and it feels less sloppy, but this is out of hand. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:58, 19 October 2025 (UTC)
::Yeah, those ones are particularly bad. if they don't come back and clean them up by tomorrow I'll probably just delete them, as they're pretty much unusable as starting points [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:46, 19 October 2025 (UTC)

==So many pages with stub/incomplete notices==

Hey there, I've been messing around pressing the random article button for a while. I've noticed that about 9/10 articles on this wiki have either a stub notice or a incomplete notice. I understand why : this wiki has limited resources to polish these articles and also wish not to add friction for article creation not to deter potential contributors. However, in my opinion, it kinda ruins the image of the website. It looks unpolished, unfinished and amateur.

Is there some plan to eventually add a little friction to the system, to incentivize polishing and finishing articles. I understand this can be complicated, but right now articles are being created with a title and maybe two or three links and then left there to rot. Dont get me wrong, I am also guilty of this, though i wish i werent, and i wish there was a system preventing this kind of low-effort-good-faith contribution.

thank you for hearing me [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 22:27, 18 October 2025 (UTC)

:Not a mod and this may be completely wrong (especially as I don’t use discord) but I think they just want to make articles for now and later polish them. The thing is that I’m pretty sure this is how Wikipedia developed, with just making articles and later on polishing. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:56, 19 October 2025 (UTC)
:There will absolutely be a tightening of standards later down the line, but ultimately the reason it looks unfinished is because, at present, it *is* unfinished. There'll be a lot of work needed to get it to the point where the articles have the kind of average quality we'd want them to. At the moment we really can't afford to be picky with contributions, and have to embrace the 'something is better than nothing' mentality. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:45, 19 October 2025 (UTC)

==Can a mod please remove this?==

Can a mod remove the sloppyai tags [[User:AnotherConsumerRightsPerson|on my userpage]] and [[User:AnotherConsumerRightsPerson/Sandbox|my sandbox page]]? The abuse filter is making impossible to remove. Just delete the part that says SloppyAI which is in the first paragraph on both. Thanks! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:01, 19 October 2025 (UTC)

:I don't see a SloppyAI notice [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:25, 19 October 2025 (UTC)
::You will see SloppyAI with two curly brackets around it, not the full notice. I forgot to clarify. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 12:44, 19 October 2025 (UTC)
:::Do you mean where it says: "Apparently, adding template {{sloppyai}} is a crime." [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:53, 19 October 2025 (UTC)
::::Yes, that. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 12:58, 19 October 2025 (UTC)
:::::Done <nowiki>{{Smiley}}</nowiki> [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:03, 19 October 2025 (UTC)
::::::Well that didn't work [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:04, 19 October 2025 (UTC)
:::::::To do it, click the source button and then try. What happened was it put <nowiki> tags around it (which basically make it ignore wikitext) because it detected wiki markup in visualeditor, which it doesn’t allow. Putting this in source: {{Smiley}}. I can’t believe I had to do that just to remove it though! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 13:06, 19 October 2025 (UTC)

==deletion request==

i wish the page Category:Trading_card_companies to be deleted.

argument : it is redundant with Category:Playing_card_manufacturers

Both have 1 element : Nintendo, though the latter is embedded within Category:Game_manufacturers and the former not, thus it can be deleted [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:39, 19 October 2025 (UTC)

==deletion request==

i wish the page [[:Category:Information_technology_companies]] to be deleted

argument : it serves no purpose. all items should be moved to [[:Category:Technology_companies]]

please it will help tidy things up : an impossible task. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:57, 19 October 2025 (UTC)

:{{Done}} (about to do when first typing this) but it might take a little bit to move everything over. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:50, 21 October 2025 (UTC)

==deletion request==

I wish the page [[:Category:Canadian_Internet_Providers_-_Circumvent_CRTC_protection_-_Time_based_increases.]]

argument : It is a byproduct of an old spelling mistake. I've cleaned up the mess a bit. this page now needs to be deleted [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:10, 19 October 2025 (UTC)

:actually all pages in [[Special:UnusedCategories]] [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:16, 19 October 2025 (UTC)
::{{Done}} partially (only removed the specific category you mentioned) but a [[Special:UnusedCategories]] cleanup will be done by me in the near future. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:47, 21 October 2025 (UTC)
:::Also, you can also use the [[Template:DeletionRequest|Deletionrequest template]] for this as although it might not be done very quickly, it is generally cleaner and easier for admins. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:52, 21 October 2025 (UTC)
::::will do. I didnt know i was allowed to use it. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 18:59, 21 October 2025 (UTC)
:::::Yes, anyone can use that to mark an article. It won't delete it, it just adds a notice for a mod to delete it (although it can be a bit slow at times!) [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:22, 21 October 2025 (UTC)

==page categories.==

Hi i'd like some clarification regarding categories.

from what i've noticed, each page has a category with the page name as a name. ex: Apple has a Category:Apple.

Now, does that mean all other "tags" go in Category:Apple or should they go in Apple ? Or both ? (by "tags" i mean "Category:Technology_company" or "Category:Video_game")

Please clarify this as both methods are currently used through this wiki.

Thank you for your time and hard work. I want to help out more but this question needs a definitive answer before [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:31, 19 October 2025 (UTC)

:Hello, I’m pretty sure all tags are meant to go in the category:Apple, although some pages may have lots of categories when there’s only a few in the actual category for it (or none if there’s no category). [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:21, 20 October 2025 (UTC)
::I’m also going to link to [[Consumer Rights Wiki:Categorization]] because of how good it is as a resource for learning about categories. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:27, 20 October 2025 (UTC)
:::thanks. i hadnt found that page. i will give it a good read [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:31, 20 October 2025 (UTC)

==I've added the 'nocat' parameter to Citation needed==

Just letting mods know because if you see ANY issues with the citation needed template, then please immediately rollback the edits I have made. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 18:15, 20 October 2025 (UTC)

==My submission is fine and the notice is not accurate nor able to discern context of the submission==

The sources are actually threaded conversations. I'm not sure how the bot thinks a link to a threaded forum is a news article.

I worked hard making sure my first submission was encompassing.

Yes the "titles" of the forum posts sourced may not be the same as my wiki title here as those are not my posts and would you rather not put the titles of the forum posts?, i made sure to include a "why it matters" section to clarify certain aspects stated in those threads that pertain to the issue at hand. The topic INSIDE OF THE THREADS on the forum posts were exactly pertinent.

If my submission is eligible for deletion then i'm unsure how anything gets published here. I seriously think the bot that looks over submissions needs refinement if it flags my submission like that. Also, realistically a submission page with form fields is the way to go for this. Normal people are not wiki site gurus and template perfect people. They will never use the site. I understand this is outside the scope of this particular message, but I think there are some people that have a very good grasp on wiki sites, template adherence, shortcuts, that completely confusing to a normal person cite page that gets linked and overall these people are flagging posts that normal people are trying to make. The average person that comes into contact with company issues that this site proclaims to want to address will not be able to abide by the standards of a wiki style submission process if this is the outcome of when they sincerely try to contribute. (Again, it should just be form fields and a submit button.)

Nevertheless, I am posting here as directed by the robot. [[Special:Contributions/66.191.58.153|66.191.58.153]] 09:01, 21 October 2025 (UTC)

:On the off-topic remark (I do not know what your original submission was), I agree that the Visual editor UI could be a bit easier to use.
:Some important "Insert" items like Citations should not be under a "More" menu (Windows 11 right click vibes); it took me about 15 minutes to find a source and add my first proper citation despite being a somewhat tech-savvy person. (Although, I started here making '''edits''' and thus did not see the Citation "tutorial" within the Create an article page, only the
:There could also be a quick link(s) within the editor (like the ? button) to CRW's Wiki policy with helpful description like "Contains rules, writing guidelines and the mission statement to ensure the Wiki remains credible."
:In my opinion, starting to edit wikis really feels like booting up CS 1.6 as a first timer, going on multiplayer servers and getting 20 deaths in a row for not already knowing how to wallbang. This is okay for late night LAN parties, not so motivating when people make their first contribution and get edit summaries that aren't directly constructive in their email.
:Nevertheless I could be wrong on these points. I appreciate discussion and feedback. [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 13:05, 21 October 2025 (UTC)
::There are a lot of quirks with MediaWiki in general (the software is 20 years old at this point), and especially for this new wiki that has a lot of bugs and UI stuff to work out. There's supposed to be a major UI haul within the next few months or so, so hopefully that will address some of these issues you mentioned.
::Ctrl+Shift+K is a keyboard shortcut for adding citations. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 16:56, 21 October 2025 (UTC)
:Hi. Which article specifically are you referring to? [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 16:53, 21 October 2025 (UTC)

==Spam articles==

I've checked [https://consumerrights.wiki/index.php?title=Special:AbuseLog&wpSearchFilter=13 Filter 13's log] and there seems to be a consistent stream of spam articles shown there. Should we block the users doing this? I assume so, but I want to be sure. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:34, 22 October 2025 (UTC)

:Normally, we would consider this, but the types of users that end up filling up this log tend to make several accounts at a time, making blocking effectively useless. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:45, 24 October 2025 (UTC)

==Question on wiki scope==

This wiki has a Legislation category, covering existing legislation.

I'd like to write up my ideas for things that could be considered for future legislation (as a matter of fact, I started: [[User:CorpoBlight/Product quality - and manufacturer incentives]]). But after I started, I began to wonder if it was in-scope for this wiki or not. If too far away from the preferred direction of this wiki, any suggestions for a different wiki where it would fit better? To be clear, I am ''not'' a lawyer. [[User:CorpoBlight|CorpoBlight]] ([[User talk:CorpoBlight|talk]]) 20:11, 23 October 2025 (UTC)

:This would be outside of scope for the wiki as personal opinion write ups or personal interpritations of law aren't really within scope. Please let us know if you have any other questions about this. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 07:52, 1 November 2025 (UTC)

==Appeal deletion of xbox==

[[Xbox]] was proposed for deletion based on its not having been edited in a long time. I think it should be kept. The Microsoft article has several items that would be appropriate for xbox. I have seen enough commentary on xbox and the direction it is going, etc. that I am sure there are sources out there to make a good article. There are a lot of pages that link to the page, so it is probably important.
Having stubs helps the wiki grow. Gives a place for people to expand. Gives reminders of, oh yeah, that thing. Creating a stub article is a pain, why should somebody have to do it again?
If people propose deletion just because something hasn't been worked on in a while, what do they want? Editors to periodically go around and touch every article they think is worthwhile? [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 00:37, 24 October 2025 (UTC)

:Hi, @[[User:Drakeula|Drakeula]], The Wiki tends to remove articles that have not been worked on in order to improve the perceived quality of the place. If you wish to fill in the article accordingly, I can gladly remove the deletion notice from the article for you. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 01:17, 24 October 2025 (UTC)
::Where is this policy documented/explained? There are several problems with the policy which I would like to be sure have been discussed, and I am interested in participating in the discussion.
::In this case the article has sat unmodified for at most 2 months. That seems absurdly short for a timeout.
::The policy feels very manipulative, "work on this or the article gets it." Xbox is not my priority, but it will probably be someones. It is a shame to lose what progress is made every time somebody has other things in their life.
::I have a few main interests (AI at the moment), but dabble in lots of other things. I would rather be free to improve things here and there as I feel. The policy plainly penalizes that work style.
::(The Mary Condo follower uses a hammer to put in a screw because the screwdriver did not bring them joy. The eclectic person uses a hammer to put in a screw because they can't find one of their dozens of screwdrivers among all their other tools.)
::In general this policy seems extremely short-sighted for the wiki. Why should I work on this wiki if anything I am working on will be deleted if I get busy for a couple of months, or after I move on to other things? So I will not adopt the xbox article, but I will try to advocate to extend protection for it and all the orphans, and thereby help grow the wiki.
::I have more to say, but will save it until I find what has been said and the right place to say it. Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 02:12, 24 October 2025 (UTC)
:::Hi, @[[User:Drakeula|Drakeula]], the Xbox article has been in an excessively unfinished state for more than a month. Policy generally states that we need to remove barely-developed articles after 1 month. Our general expectation is that if a user is going to create an article, that they at least fill in the framework within 1 week of creation, but we give extra leeway.
:::Of course, please remember that just because a page is deleted, it does not mean that it cannot be made again! [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:39, 24 October 2025 (UTC)
::::@[[User:JamesTDG|JamesTDG]] Where are these policies stated on the wiki?
::::I just looked through [[Consumer Rights Wiki:Wiki policy index]] and couldn't find anything there about the 1 month rule, nor the 1 week expectation. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 06:25, 4 November 2025 (UTC)
:::I'd say there is a difference between starting an article, and literally just filling in the page creation form and nothing else. On the Xbox article, even just the amount of text you've added is enough for me to be happy leaving it as a stub instead of deleting it (and as such I have removed the deletion notice). [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 07:53, 24 October 2025 (UTC)
::I agree with both points. While the Create a Page flow suggest a standard for an acceptable article: "if you're not going to be able to get the very basics of a page created today (a basic statement of wht <nowiki>{{sic}}</nowiki> the article's about with a couple of references), it might be better to make a draft in your [[wikipedia:Wikipedia:How_to_use_your_user_space|user space]]." which suggest people disobeying the notice not reading due to the attention spans of today; I have to ask if there are measures that prevent or atleast warn articles being published with (1) no citations or (2) sections with template infoboxes. (I would verify this, but don't want to accidentally create a page as a result. If such a system isn't present yet it's understandable, probably harder than I imagine to implement it.) [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 03:19, 24 October 2025 (UTC)
:::Hi, @[[User:Raster|Raster]], because the wiki is intended to allow users without accounts to create pages, we cannot design a system to remind them to work on their unfinished articles. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:43, 24 October 2025 (UTC)
::::Hi @[[User:JamesTDG|JamesTDG]], I don't mean "remind", I mean "prevent" like how one would disable a submit button in a webpage if some requirements are not met. Apologies for any unclear wording on my side [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 03:51, 24 October 2025 (UTC)
:::::Hi, @[[User:Raster|Raster]], unfortunately this is not a system we can enforce without excessively modifying the codebase of MediaWiki. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:54, 24 October 2025 (UTC)
::::::@[[User:JamesTDG|JamesTDG]], that's understandable. Thank you for the reply. I was going to suggest putting such a warning in the new page info boxes, but not sure where to put in a way people will actually read it. [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 03:57, 24 October 2025 (UTC)
:::::::Yeah, to be a bit more specific, because pages are created through the form, a page will always be first created as an unfinished template. that's why we generally leave a day to allow newly submitted articles to be edited into their 'starting state' before worrying about article notices and so on. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 07:51, 24 October 2025 (UTC)

==Template "Userspace Draft" copied from wikipedia==

I tried to use the [[Template:Userspace draft|Userspace_draft]] template, only to find that it didn't exist. I started with the source of that template from wikipedia, updating the wording a bit and deleting quite a bit.

I commented out a chunk that caused an error "'''Expression error: Unrecognized punctuation character "[".'''" I couldn't see how the chunk in question could cause that error, so someone with more mediawiki template experience may wish to take a look. [[User:CorpoBlight|CorpoBlight]] ([[User talk:CorpoBlight|talk]]) 05:59, 24 October 2025 (UTC)

==Warning: Prohibited words detected?==

It's telling me this, but it won't tell me what I've said wrong.

Can't save the page as a result. How can I find out what words are wrong so I can remove them. I can't find a list anywhere on the site + the error doesn't really tell me much. Also, the page I'm editing has a deletion request...but it will be fully populated with reference once I can edit and save my copy. Thanks in advance for your help. [[Special:Contributions/84.239.50.131|84.239.50.131]] 07:18, 24 October 2025 (UTC)

:Hello, this is because of the abuse filter, which blocks edits it thinks are harmful. The edit it blocked you from sending seems completely fine and was a false positive, so I'll make the change on your behalf. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:21, 24 October 2025 (UTC)
::Hi, I'm also here because I ran afoul of this filter. My edit does affect about every line of the Article Suggestions table (it's an attempt at alphabetisation) so I can see it looking Big and Awful to an automatic filter! [[User:Neuropirate|Neuropirate]] ([[User talk:Neuropirate|talk]]) 23:10, 25 October 2025 (UTC)
:::{{Done}} the edit and also confirmed you so you won’t have to deal with the filter that stopped you again. Also nice work putting it in alphabetical order! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 06:18, 26 October 2025 (UTC)
:Thank you to @[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] for getting the edit, but I just wanted to add that if you create an account, then after a few edits you won't need to worry about the filters or similar. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 07:48, 24 October 2025 (UTC)
::Thank you to @[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] as well.
::And you know @[[User:Keith|Keith]], you make a good point. This was kind of supposed to be a one time thing...but maybe it shouldn't be. I'll go ahead and register. [[Special:Contributions/84.239.50.131|84.239.50.131]] 16:43, 24 October 2025 (UTC)

==How does thanking edits work? Some questions;==

This is the first Wiki I've seen with such a cool and human feature, but I need to know if I'm using it correctly instead of just baffling everyone with how much I click them buttons in the Recent Changes page. So some questions:

#How public is "Publicly send thanks?" Does it appear anywhere else other than the Your notices section?
#Does it keep track of which edits have already been thanked? I see some that I have thanked acknowledge that upon a refresh, but most of the time I see the thank button appear again. In this case, does clicking it spam the person's notifications again? Or is this a browser cache issue?
#Assuming this is some sort of MediaWiki plugin, is it open source?

Personally I love my experience with it thus far, as I don't vibe with the idea of an online scoreboard. Thanks! [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 12:19, 26 October 2025 (UTC)

:1. It is mainly directed straight to the user being thanked, but if you go to [[Special:Log/thanks]], there is a thanks log there.
:2. I think you can spam notifications by thanking different edits, but I don’t think you can thank twice.
:3. It is a MediaWiki plugin, I think that it is after looking at [https://www.mediawiki.org/wiki/Extension:Thanks the page for it]. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:53, 26 October 2025 (UTC)

==Appeal tone notice - Tesla Cybertruck voids warranty if Powershare feature is used==

I believe [[Tesla Cybertruck voids warranty if Powershare feature is used|the article's]] wording now fits within [[Consumer Rights Wiki:Editorial guidelines#Use of tone|the guidelines]]. If there are still areas that need improvement tone-wise, do mention what they are. Thank you for your time [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 08:51, 28 October 2025 (UTC)

:Done! Thanks for improving the article! [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:57, 28 October 2025 (UTC)

==Appeal tone notice-Electronic Arts==

I believe that the [[Electronic arts|article]] fits under the [[Consumer Rights Wiki:Editorial guidelines#Use of tone|guidelines]]. If it does, please mention what they are. [[User:Beef|Beef]] ([[User talk:Beef|talk]]) 13:44, 28 October 2025 (UTC)

:{{Done}} sorry for delay! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:22, 5 November 2025 (UTC)

==note for someone who can modify the localsettings.php file to jump at==

Although it has 'bot' flag, NewUserMessage still shows up in recent changes. I did a bit of digging and found out that all you need to fix it is a line in the localsettings.php file. Setting <code>$wgNewUserSuppressRC</code> to <code>true</code> should do the trick.

Also, just found before posting that to substitute the template (something I suggested earlier), putting any text in page <code>[[MediaWiki:Newusermessage-substitute]]‎</code> should do the trick (which will keep the message the same as when it was posted even when the template itself is updated, like doing it manually instead of via a template). [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 20:21, 29 October 2025 (UTC)

:This would be something that needs to be passed on to our tech folks. I'll let them know this exists - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 07:55, 1 November 2025 (UTC)

==Possible solution for hiding IPs?==

IPs have been shown for editing since the start of wikis, but it isn’t private for the IP users, and also Wikipedia is changing that now with temporary accounts. They will instead put it behind a random username, of sorts, that looks kinda like this: ~2025-8371-275. This is also viewable by the ‘temporary account IP viewer’ right or if users are CheckUsers (which I’m pretty sure isn't on the Wiki right now). This is also coming VERY soon, in 4 or so days on the English Wikipedia I think, so it can be implemented quickly. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 06:40, 1 November 2025 (UTC)

:Ok nice, if this comes out via mediawiki, hopefully we can just get it patched into the wiki [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 18:04, 5 November 2025 (UTC)

==Strangeness - Consumer Rights Wiki talk:Rules==

@[[User:Mr Pollo|Mr Pollo]] @[[User:Keith|Keith]]On the [[Consumer Rights Wiki:Rules]] if I click on the discussion tab it takes me to [[Consumer Rights Wiki talk:Code of conduct]]. The content looks similar to the rules, but it is a talk page for a non-existent article.
Looking at the history, it looks like something that needs to be fixed by an admin who knows what was going on and which one is the real rules.
Since neither one looks like a talk page, thought better to mention it here. Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 05:20, 4 November 2025 (UTC)

:{{Done}} Hey I can delete articles too! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:54, 4 November 2025 (UTC)
::Wait nevermind, I only deleted the redirect. I’m not sure what the code of conduct is about? I’ll move it out of talk namespace anyway. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:56, 4 November 2025 (UTC)
:::Note for mods: Page now located at [[Project:Code of conduct]] [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:57, 4 November 2025 (UTC)
::::Thanks! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 18:03, 5 November 2025 (UTC)
::::Thank you, but this still leaves a confusing situation, where the (now orphaned) [[Consumer Rights Wiki:Code of conduct]] looks like an official policy, but it says different things than [[Consumer Rights Wiki:Rules]].
::::Please either:
::::#put a disclaimer box on it saying readers should ignore it (it is a draft).
::::#Move it to a namespace that makes it obvious that it isn't official (e.g. part of somebodies user page).
::::#If it isn't needed anymore, delete it (or blank the contents if want to keep the history).
::::#Protect it so only moderators can see it.
::::#Do something else to make it clear to the casual reader what its status is, and where to find the official version.
::::Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 08:00, 6 November 2025 (UTC)

==Who made the CRW logo?==

just curious lol [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 20:20, 4 November 2025 (UTC)

==Appeal deletion - Amazon fraudulent product page==

The article [[Amazon allows fraudulent product page after manual review]] has a deletion request that says "old aigen article that has not seen any use."

The article
#Has several paragraphs of meaningful content (not a stub).
#Has several references
#Is about an issue that I have heard of and seems noteworthy (Fraud against consumers by one of the largest retailers in the US).

What exactly are the criteria that this article violates that it should be deleted?
*The "seen any use" seems to indicate that there is some criterion on how much people read an article, which this one hasn't met. What is the use benchmark articles have to pass? How can we see how much use an article gets?
*AI generated - how is this determined? I have skimmed the article, it doesn't seem overly painful to read. (It isn't Kippling or Hemmingway, but it isn't bureaucrateese either.)

I am appealing the deletion of this article, since it meets all the inclusion criteria of which I am aware.
If there are policies that it violates, which are not spelled out in the rules, please spell them out.
Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 08:40, 6 November 2025 (UTC)

:The "has not seen any use" bit is something I usually add to articles if it hasn't been edited, but there is no guideline on it. AIgen is shown to me partly because loads of info was suddenly added. I do have to admit though that it doesn't make much sense and if nothing happens to it in a year or 2 maybe it'll get deleted then? I'll remove the deletionreq. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:39, 6 November 2025 (UTC)

::Thank you.
::Not quite sure I understand what you are saying. I thought the goal of the wiki was to have a reference. Unfortunately, that entails a necessary evil of having to write/edit articles. If an article is good enough that it hasn't required editing in months or years, isn't that a good thing? (Not saying the article is great, but once something is sort of okay, editors might focus on more skeletal articles vs. polishing something that has the basics.)
::Is there something undesirable about writing something offline, and then adding it? I have been drafting a few things locally, it didn't occur to me that there would be anything suspicious or bad about crafting in private and then releasing what would look sudden to others. Please help me understand. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 18:54, 6 November 2025 (UTC)
:::I’ll simplify it to this: My reasons for adding a deletion request were overall pretty stupid. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:04, 6 November 2025 (UTC)
::::No worries. The article isn't of the greatest quality, so I can see why you may have mistakenly added the notice. I put some notes in the Discussion tab if you're interested in how the page could potentially be improved. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:22, 7 November 2025 (UTC)

==What does the AI/LLM template mean?==

(Note, this question was prompted by [[ Amazon allows fraudulent product page after manual review]] and other articles.)
I feel generally uncomfortable with the LLM tag, because I can't figure out what it means. (I have seen it added to various articles, for no readily apparent reason.) All I can figure so far is that it seems like a particularly insulting way of saying that the tagger doesn't like somebodies writing style. (I strongly object to the overuse of LLMs, saying one writes like one is dehumanizing in the extreme.)

If adding that tag is based on a particular tool, then it would help to have the tool called out so one could experiment and learn how to appease the tool.

There are readability and grammar assistance tools (not recent AI garbage, but reliable old-style programs, like Grammatic), perhaps a link to such tools might be useful to add to the template?

It might help if the adder of the AI/LLM template were required to add specifics about what they find problematic. (Are there inaccuracies, is it use of particular words, is it cliched or verbose, ...) Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 08:48, 6 November 2025 (UTC)

:the SloppyAI tag is basically just if its fully/mostly AI generated, not based on tools and just at the adder's discretion. It's my least favorite template though, and I should probably rework the wording and add an issue part like the one in the Incomplete notice. I'll keep your ideas in mind if/when I do it. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:29, 6 November 2025 (UTC)
:The AI notice is primarily for quality control - whether it means the references haven't been vetted, or the content hasn't been vetted, or even if the content itself is too "AI-sounding" that it can deter readers. It's a great notice to have because it means the content is still relevant but may require editing to be up to quality standards. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 16:28, 6 November 2025 (UTC)
::I'll work on the template in my sandbox now. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:28, 6 November 2025 (UTC)
:::Thank you @[[User:AnotherConsumerRightsPerson]]. If the visual editor could present a short list of a few typical reasons why the tag might be added, with a checkbox for each. That might give an easy way for the tagger to provide more helpful information to other editors. (I am thinking things like "wordy" (or "omit needless words"), "repetitive" (for says same thing over and over), "jargon" (or "overly technical"), "fact check". Those are just what comes to my mind, pick whatever sins of AI/poor writing you see commonly.)
:::If the visual editor can't do that (and for those who don't use the editor), the documentation could provide a list of cues for taggers to use.
:::Rather than saying AI, could it be more - help improve clarity/readability?
:::I just want the reader/writer to clearly communicate what they can do to improve the article. Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 18:26, 6 November 2025 (UTC)
:::This would be very helpful, thanks! Just make sure to check with Keith first before finalizing anything. I do also like Drakeula's idea of having options or perhaps write-ins like the Incomplete notice does. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:31, 7 November 2025 (UTC)
::::As a matter of fact, the notice already has the issues outlined, so if you know how to add a write-in box, I think that would clear things up better. Thanks for working on it! [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:25, 7 November 2025 (UTC)
:::::I unfortunately cannot make boxes that you can tick to select different options for visual editor, but it is very easy to just make a box where you can type in what the issue is, and make it required. Question though, would you rather have seperate issues laid out like in the [[Template:Incomplete|Incomplete template]] or just one box to write all issues in like the [[Template:DeletionRequest|DeletionRequest template]]? [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:22, 7 November 2025 (UTC)
::::::I like the idea.
::::::@[[User:Keith|Keith]] What do you think of this convo? Are you cool with them editing the AI/LLM notice? [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 15:54, 7 November 2025 (UTC)
:::::::By the way in my sandbox I also changed wording to be less accusative, so now it is 'This article may rely heavily on LLMs' instead of 'This article relies on LLMs' and that might be a bit controversial. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:23, 7 November 2025 (UTC)
:::::::Oh absolutely - anywhere those notices can be improved to be less ambiguous (and perhaps smaller and less obtrusive) is undoubtedly a good thing [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 02:08, 10 November 2025 (UTC)

==[[Wikimedia Foundation]]==
As far as things goes, there was a heated discussion about contents at [[Wikimedia Foundation]] where [[User:Beanie Bo]] insisted that many contents we've added are out of the scope, although later on some mods clarified on the Discord server that the so-called "name and shame" pages on Wikipedia do fall in the scope since they constitute privacy violations. But now Beanie Bo, who apparently is out of the loop from the Discord server discussion, had went against that consensus by removing the section about the privacy violations, while putting the page up for deletion which will mean the compromise of impartiality which wouldn't make a good look for Louis as he reportedly wants to present the findings to the Congress one day. Pinging [[User:Keith]] and [[User:AnotherConsumerRightsPerson]] for third opinions. [[Special:Contributions/15.181.161.29|15.181.161.29]] 14:22, 7 November 2025 (UTC)

:I'm not out of the loop. I'm the main person you were talking to on Discord, NK. I suggested that you may create a separate Wikipedia page for the incidents that are relevant to consumer rights violations. Meanwhile, the WikiMedia Foundation page that had already been deemed irrelevant before you even added information, would be deleted for lack of relevance. Painting WMF with a broad brush of negativity for issues that pertain to the running of Wikipedia is inaccurate and unfair. As a company, there have yet to be any validity to its inclusion on the Consumer Rights Wiki. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 14:30, 7 November 2025 (UTC)
::Duly noted. @[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] can you make a draft page for the Wikipedia article just like last time you did with the inactive accounts deletion topic? Thanks. [[Special:Contributions/15.181.163.103|15.181.163.103]] 14:32, 7 November 2025 (UTC)
:::Sorry for not doing this. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:30, 8 November 2025 (UTC)

== Remove incomplete notice from Red Shell tracker ==
Multiple references have been added since it was marked. I believe there is a sufficient amount of content. [https://consumerrights.wiki/index.php?title=Red_Shell_tracker&oldid=14219 article when it was marked], [https://consumerrights.wiki/index.php?title=Red_Shell_tracker&oldid=30225 article current version]. [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 23:09, 10 November 2025 (UTC)

Consumer Rights Wiki talk:Moderators' noticeboard

2025-11-10T22:58:47Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: created /* Remove incomplete notice from Red Shell tracker */

<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div>
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)
*Post requests for '''moderator action''' here (e.g. blocks)
*Just need a mod? Post here or ping a mod with a question.
*Post any information or news relevant to the moderation team here.
*To request an article to be created, do not post here, try [[Article suggestions]] instead.
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.

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</div>
 
{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Itron article has been flagged for questionable relevance.==

I believe the [[Itron]] article has been mistakenly flagged for questionable relevance. I have added several Incidents to the page to further show Itron's systemic patterns of consumer privacy violations please see the below:

''Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)''

''NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)''

''CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)''

''Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)''

Smart meter (and smart grid solutions) usage by utility companies involves a lot of layers but these are what I find to be most concerning:

''Lack of data privacy, utility companies can freely share customer data with third party smart meter companies (such as Itron) without customer knowledge.''

''Lack of freedom to choose whether or not you have a smart meter recording your electricity usage. This data can be used to infer all sorts of things from what kind of appliances you own to when you are home.''

''Itron's Data Processing Agreement is un-viewable (at least for me) and not easy to find either, and end users typically do not know they will have an Itron smart meter until after it is installed by their electric company.''

Itron is not the only smart meter and smart grid solutions game in town but they are big and not end user friendly,.

Thank Mods! [[User:Privacywarrior|Privacywarrior]] ([[User talk:Privacywarrior|talk]]) 19:11, 28 September 2025 (UTC)

:So sorry for not getting to this sooner.
:For now, I've changed the relevancy tag to an incomplete one (lacking verification), the issue being that there are no sources that actually implicate itron in having done anything wrong, with most of the stuff surrounding 'maybe it could be/has been hacked' being authorial speculation insofar as I can tell.
:There's also no secondary reporting - i.e. no media sources cited as framing any of these things as a problem. This is something which should be there to demonstrate notability. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:54, 18 October 2025 (UTC)
::Understood, unfortunately most of the articles I found the place blame on the distribution companies for invasive policies. The real issue is Itron has unlimited access to any of their smart meters data with out the end users knowledge. I am not quite sure how to capture this topic fully. [[User:Privacywarrior|Privacywarrior]] ([[User talk:Privacywarrior|talk]]) 14:40, 2 November 2025 (UTC)
:::@[[User:Privacywarrior|Privacywarrior]] Not mad at you or anything but on Wikipedia at least its common practice to not edit the archive at all although I see why you did it, so I’ve reverted your edit there and added it back here. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:57, 2 November 2025 (UTC)

==In the verifiability section, aren't government policies, regulations with propagandas/agendas allowed to be cited there?==

I'm just wondering if this can cause concerns for staffs in this wiki, for example [https://www.resecurity.com/blog/article/shinyhunters-attacked-vietnams-financial-system-cic-data-leak like this one] (there's english translation but it's all google translated and for full texts translation it's locked behind paywall, so apologies for that) [[User:Justarandomguy111|Justarandomguy111]] ([[User talk:Justarandomguy111|talk]]) 09:42, 18 October 2025 (UTC)

:Can you rephrase your question? I'm not sure exactly what you're asking or how the link you shared is relevant [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:29, 19 October 2025 (UTC)

==please delete all pages created by this user==

[[Special:Contributions/81.221.216.80|this user]] creates chatgpt raw output articles. While i dont doubt the relevance of the information, the method of creation is odd, and frankly, detrimental to this website's reputation. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:56, 18 October 2025 (UTC)

:I’m not going to myself, but can one of the mods post a reminder to not do that? ChatGPT can be decent starting point '''if undetected''' and people keep updating it and it feels less sloppy, but this is out of hand. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:58, 19 October 2025 (UTC)
::Yeah, those ones are particularly bad. if they don't come back and clean them up by tomorrow I'll probably just delete them, as they're pretty much unusable as starting points [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:46, 19 October 2025 (UTC)

==So many pages with stub/incomplete notices==

Hey there, I've been messing around pressing the random article button for a while. I've noticed that about 9/10 articles on this wiki have either a stub notice or a incomplete notice. I understand why : this wiki has limited resources to polish these articles and also wish not to add friction for article creation not to deter potential contributors. However, in my opinion, it kinda ruins the image of the website. It looks unpolished, unfinished and amateur.

Is there some plan to eventually add a little friction to the system, to incentivize polishing and finishing articles. I understand this can be complicated, but right now articles are being created with a title and maybe two or three links and then left there to rot. Dont get me wrong, I am also guilty of this, though i wish i werent, and i wish there was a system preventing this kind of low-effort-good-faith contribution.

thank you for hearing me [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 22:27, 18 October 2025 (UTC)

:Not a mod and this may be completely wrong (especially as I don’t use discord) but I think they just want to make articles for now and later polish them. The thing is that I’m pretty sure this is how Wikipedia developed, with just making articles and later on polishing. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:56, 19 October 2025 (UTC)
:There will absolutely be a tightening of standards later down the line, but ultimately the reason it looks unfinished is because, at present, it *is* unfinished. There'll be a lot of work needed to get it to the point where the articles have the kind of average quality we'd want them to. At the moment we really can't afford to be picky with contributions, and have to embrace the 'something is better than nothing' mentality. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:45, 19 October 2025 (UTC)

==Can a mod please remove this?==

Can a mod remove the sloppyai tags [[User:AnotherConsumerRightsPerson|on my userpage]] and [[User:AnotherConsumerRightsPerson/Sandbox|my sandbox page]]? The abuse filter is making impossible to remove. Just delete the part that says SloppyAI which is in the first paragraph on both. Thanks! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:01, 19 October 2025 (UTC)

:I don't see a SloppyAI notice [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:25, 19 October 2025 (UTC)
::You will see SloppyAI with two curly brackets around it, not the full notice. I forgot to clarify. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 12:44, 19 October 2025 (UTC)
:::Do you mean where it says: "Apparently, adding template {{sloppyai}} is a crime." [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:53, 19 October 2025 (UTC)
::::Yes, that. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 12:58, 19 October 2025 (UTC)
:::::Done <nowiki>{{Smiley}}</nowiki> [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:03, 19 October 2025 (UTC)
::::::Well that didn't work [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:04, 19 October 2025 (UTC)
:::::::To do it, click the source button and then try. What happened was it put <nowiki> tags around it (which basically make it ignore wikitext) because it detected wiki markup in visualeditor, which it doesn’t allow. Putting this in source: {{Smiley}}. I can’t believe I had to do that just to remove it though! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 13:06, 19 October 2025 (UTC)

==deletion request==

i wish the page Category:Trading_card_companies to be deleted.

argument : it is redundant with Category:Playing_card_manufacturers

Both have 1 element : Nintendo, though the latter is embedded within Category:Game_manufacturers and the former not, thus it can be deleted [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:39, 19 October 2025 (UTC)

==deletion request==

i wish the page [[:Category:Information_technology_companies]] to be deleted

argument : it serves no purpose. all items should be moved to [[:Category:Technology_companies]]

please it will help tidy things up : an impossible task. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:57, 19 October 2025 (UTC)

:{{Done}} (about to do when first typing this) but it might take a little bit to move everything over. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:50, 21 October 2025 (UTC)

==deletion request==

I wish the page [[:Category:Canadian_Internet_Providers_-_Circumvent_CRTC_protection_-_Time_based_increases.]]

argument : It is a byproduct of an old spelling mistake. I've cleaned up the mess a bit. this page now needs to be deleted [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:10, 19 October 2025 (UTC)

:actually all pages in [[Special:UnusedCategories]] [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:16, 19 October 2025 (UTC)
::{{Done}} partially (only removed the specific category you mentioned) but a [[Special:UnusedCategories]] cleanup will be done by me in the near future. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:47, 21 October 2025 (UTC)
:::Also, you can also use the [[Template:DeletionRequest|Deletionrequest template]] for this as although it might not be done very quickly, it is generally cleaner and easier for admins. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:52, 21 October 2025 (UTC)
::::will do. I didnt know i was allowed to use it. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 18:59, 21 October 2025 (UTC)
:::::Yes, anyone can use that to mark an article. It won't delete it, it just adds a notice for a mod to delete it (although it can be a bit slow at times!) [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:22, 21 October 2025 (UTC)

==page categories.==

Hi i'd like some clarification regarding categories.

from what i've noticed, each page has a category with the page name as a name. ex: Apple has a Category:Apple.

Now, does that mean all other "tags" go in Category:Apple or should they go in Apple ? Or both ? (by "tags" i mean "Category:Technology_company" or "Category:Video_game")

Please clarify this as both methods are currently used through this wiki.

Thank you for your time and hard work. I want to help out more but this question needs a definitive answer before [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:31, 19 October 2025 (UTC)

:Hello, I’m pretty sure all tags are meant to go in the category:Apple, although some pages may have lots of categories when there’s only a few in the actual category for it (or none if there’s no category). [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:21, 20 October 2025 (UTC)
::I’m also going to link to [[Consumer Rights Wiki:Categorization]] because of how good it is as a resource for learning about categories. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:27, 20 October 2025 (UTC)
:::thanks. i hadnt found that page. i will give it a good read [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:31, 20 October 2025 (UTC)

==I've added the 'nocat' parameter to Citation needed==

Just letting mods know because if you see ANY issues with the citation needed template, then please immediately rollback the edits I have made. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 18:15, 20 October 2025 (UTC)

==My submission is fine and the notice is not accurate nor able to discern context of the submission==

The sources are actually threaded conversations. I'm not sure how the bot thinks a link to a threaded forum is a news article.

I worked hard making sure my first submission was encompassing.

Yes the "titles" of the forum posts sourced may not be the same as my wiki title here as those are not my posts and would you rather not put the titles of the forum posts?, i made sure to include a "why it matters" section to clarify certain aspects stated in those threads that pertain to the issue at hand. The topic INSIDE OF THE THREADS on the forum posts were exactly pertinent.

If my submission is eligible for deletion then i'm unsure how anything gets published here. I seriously think the bot that looks over submissions needs refinement if it flags my submission like that. Also, realistically a submission page with form fields is the way to go for this. Normal people are not wiki site gurus and template perfect people. They will never use the site. I understand this is outside the scope of this particular message, but I think there are some people that have a very good grasp on wiki sites, template adherence, shortcuts, that completely confusing to a normal person cite page that gets linked and overall these people are flagging posts that normal people are trying to make. The average person that comes into contact with company issues that this site proclaims to want to address will not be able to abide by the standards of a wiki style submission process if this is the outcome of when they sincerely try to contribute. (Again, it should just be form fields and a submit button.)

Nevertheless, I am posting here as directed by the robot. [[Special:Contributions/66.191.58.153|66.191.58.153]] 09:01, 21 October 2025 (UTC)

:On the off-topic remark (I do not know what your original submission was), I agree that the Visual editor UI could be a bit easier to use.
:Some important "Insert" items like Citations should not be under a "More" menu (Windows 11 right click vibes); it took me about 15 minutes to find a source and add my first proper citation despite being a somewhat tech-savvy person. (Although, I started here making '''edits''' and thus did not see the Citation "tutorial" within the Create an article page, only the
:There could also be a quick link(s) within the editor (like the ? button) to CRW's Wiki policy with helpful description like "Contains rules, writing guidelines and the mission statement to ensure the Wiki remains credible."
:In my opinion, starting to edit wikis really feels like booting up CS 1.6 as a first timer, going on multiplayer servers and getting 20 deaths in a row for not already knowing how to wallbang. This is okay for late night LAN parties, not so motivating when people make their first contribution and get edit summaries that aren't directly constructive in their email.
:Nevertheless I could be wrong on these points. I appreciate discussion and feedback. [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 13:05, 21 October 2025 (UTC)
::There are a lot of quirks with MediaWiki in general (the software is 20 years old at this point), and especially for this new wiki that has a lot of bugs and UI stuff to work out. There's supposed to be a major UI haul within the next few months or so, so hopefully that will address some of these issues you mentioned.
::Ctrl+Shift+K is a keyboard shortcut for adding citations. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 16:56, 21 October 2025 (UTC)
:Hi. Which article specifically are you referring to? [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 16:53, 21 October 2025 (UTC)

==Spam articles==

I've checked [https://consumerrights.wiki/index.php?title=Special:AbuseLog&wpSearchFilter=13 Filter 13's log] and there seems to be a consistent stream of spam articles shown there. Should we block the users doing this? I assume so, but I want to be sure. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:34, 22 October 2025 (UTC)

:Normally, we would consider this, but the types of users that end up filling up this log tend to make several accounts at a time, making blocking effectively useless. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:45, 24 October 2025 (UTC)

==Question on wiki scope==

This wiki has a Legislation category, covering existing legislation.

I'd like to write up my ideas for things that could be considered for future legislation (as a matter of fact, I started: [[User:CorpoBlight/Product quality - and manufacturer incentives]]). But after I started, I began to wonder if it was in-scope for this wiki or not. If too far away from the preferred direction of this wiki, any suggestions for a different wiki where it would fit better? To be clear, I am ''not'' a lawyer. [[User:CorpoBlight|CorpoBlight]] ([[User talk:CorpoBlight|talk]]) 20:11, 23 October 2025 (UTC)

:This would be outside of scope for the wiki as personal opinion write ups or personal interpritations of law aren't really within scope. Please let us know if you have any other questions about this. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 07:52, 1 November 2025 (UTC)

==Appeal deletion of xbox==

[[Xbox]] was proposed for deletion based on its not having been edited in a long time. I think it should be kept. The Microsoft article has several items that would be appropriate for xbox. I have seen enough commentary on xbox and the direction it is going, etc. that I am sure there are sources out there to make a good article. There are a lot of pages that link to the page, so it is probably important.
Having stubs helps the wiki grow. Gives a place for people to expand. Gives reminders of, oh yeah, that thing. Creating a stub article is a pain, why should somebody have to do it again?
If people propose deletion just because something hasn't been worked on in a while, what do they want? Editors to periodically go around and touch every article they think is worthwhile? [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 00:37, 24 October 2025 (UTC)

:Hi, @[[User:Drakeula|Drakeula]], The Wiki tends to remove articles that have not been worked on in order to improve the perceived quality of the place. If you wish to fill in the article accordingly, I can gladly remove the deletion notice from the article for you. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 01:17, 24 October 2025 (UTC)
::Where is this policy documented/explained? There are several problems with the policy which I would like to be sure have been discussed, and I am interested in participating in the discussion.
::In this case the article has sat unmodified for at most 2 months. That seems absurdly short for a timeout.
::The policy feels very manipulative, "work on this or the article gets it." Xbox is not my priority, but it will probably be someones. It is a shame to lose what progress is made every time somebody has other things in their life.
::I have a few main interests (AI at the moment), but dabble in lots of other things. I would rather be free to improve things here and there as I feel. The policy plainly penalizes that work style.
::(The Mary Condo follower uses a hammer to put in a screw because the screwdriver did not bring them joy. The eclectic person uses a hammer to put in a screw because they can't find one of their dozens of screwdrivers among all their other tools.)
::In general this policy seems extremely short-sighted for the wiki. Why should I work on this wiki if anything I am working on will be deleted if I get busy for a couple of months, or after I move on to other things? So I will not adopt the xbox article, but I will try to advocate to extend protection for it and all the orphans, and thereby help grow the wiki.
::I have more to say, but will save it until I find what has been said and the right place to say it. Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 02:12, 24 October 2025 (UTC)
:::Hi, @[[User:Drakeula|Drakeula]], the Xbox article has been in an excessively unfinished state for more than a month. Policy generally states that we need to remove barely-developed articles after 1 month. Our general expectation is that if a user is going to create an article, that they at least fill in the framework within 1 week of creation, but we give extra leeway.
:::Of course, please remember that just because a page is deleted, it does not mean that it cannot be made again! [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:39, 24 October 2025 (UTC)
::::@[[User:JamesTDG|JamesTDG]] Where are these policies stated on the wiki?
::::I just looked through [[Consumer Rights Wiki:Wiki policy index]] and couldn't find anything there about the 1 month rule, nor the 1 week expectation. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 06:25, 4 November 2025 (UTC)
:::I'd say there is a difference between starting an article, and literally just filling in the page creation form and nothing else. On the Xbox article, even just the amount of text you've added is enough for me to be happy leaving it as a stub instead of deleting it (and as such I have removed the deletion notice). [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 07:53, 24 October 2025 (UTC)
::I agree with both points. While the Create a Page flow suggest a standard for an acceptable article: "if you're not going to be able to get the very basics of a page created today (a basic statement of wht <nowiki>{{sic}}</nowiki> the article's about with a couple of references), it might be better to make a draft in your [[wikipedia:Wikipedia:How_to_use_your_user_space|user space]]." which suggest people disobeying the notice not reading due to the attention spans of today; I have to ask if there are measures that prevent or atleast warn articles being published with (1) no citations or (2) sections with template infoboxes. (I would verify this, but don't want to accidentally create a page as a result. If such a system isn't present yet it's understandable, probably harder than I imagine to implement it.) [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 03:19, 24 October 2025 (UTC)
:::Hi, @[[User:Raster|Raster]], because the wiki is intended to allow users without accounts to create pages, we cannot design a system to remind them to work on their unfinished articles. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:43, 24 October 2025 (UTC)
::::Hi @[[User:JamesTDG|JamesTDG]], I don't mean "remind", I mean "prevent" like how one would disable a submit button in a webpage if some requirements are not met. Apologies for any unclear wording on my side [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 03:51, 24 October 2025 (UTC)
:::::Hi, @[[User:Raster|Raster]], unfortunately this is not a system we can enforce without excessively modifying the codebase of MediaWiki. [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 03:54, 24 October 2025 (UTC)
::::::@[[User:JamesTDG|JamesTDG]], that's understandable. Thank you for the reply. I was going to suggest putting such a warning in the new page info boxes, but not sure where to put in a way people will actually read it. [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 03:57, 24 October 2025 (UTC)
:::::::Yeah, to be a bit more specific, because pages are created through the form, a page will always be first created as an unfinished template. that's why we generally leave a day to allow newly submitted articles to be edited into their 'starting state' before worrying about article notices and so on. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 07:51, 24 October 2025 (UTC)

==Template "Userspace Draft" copied from wikipedia==

I tried to use the [[Template:Userspace draft|Userspace_draft]] template, only to find that it didn't exist. I started with the source of that template from wikipedia, updating the wording a bit and deleting quite a bit.

I commented out a chunk that caused an error "'''Expression error: Unrecognized punctuation character "[".'''" I couldn't see how the chunk in question could cause that error, so someone with more mediawiki template experience may wish to take a look. [[User:CorpoBlight|CorpoBlight]] ([[User talk:CorpoBlight|talk]]) 05:59, 24 October 2025 (UTC)

==Warning: Prohibited words detected?==

It's telling me this, but it won't tell me what I've said wrong.

Can't save the page as a result. How can I find out what words are wrong so I can remove them. I can't find a list anywhere on the site + the error doesn't really tell me much. Also, the page I'm editing has a deletion request...but it will be fully populated with reference once I can edit and save my copy. Thanks in advance for your help. [[Special:Contributions/84.239.50.131|84.239.50.131]] 07:18, 24 October 2025 (UTC)

:Hello, this is because of the abuse filter, which blocks edits it thinks are harmful. The edit it blocked you from sending seems completely fine and was a false positive, so I'll make the change on your behalf. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:21, 24 October 2025 (UTC)
::Hi, I'm also here because I ran afoul of this filter. My edit does affect about every line of the Article Suggestions table (it's an attempt at alphabetisation) so I can see it looking Big and Awful to an automatic filter! [[User:Neuropirate|Neuropirate]] ([[User talk:Neuropirate|talk]]) 23:10, 25 October 2025 (UTC)
:::{{Done}} the edit and also confirmed you so you won’t have to deal with the filter that stopped you again. Also nice work putting it in alphabetical order! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 06:18, 26 October 2025 (UTC)
:Thank you to @[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] for getting the edit, but I just wanted to add that if you create an account, then after a few edits you won't need to worry about the filters or similar. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 07:48, 24 October 2025 (UTC)
::Thank you to @[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] as well.
::And you know @[[User:Keith|Keith]], you make a good point. This was kind of supposed to be a one time thing...but maybe it shouldn't be. I'll go ahead and register. [[Special:Contributions/84.239.50.131|84.239.50.131]] 16:43, 24 October 2025 (UTC)

==How does thanking edits work? Some questions;==

This is the first Wiki I've seen with such a cool and human feature, but I need to know if I'm using it correctly instead of just baffling everyone with how much I click them buttons in the Recent Changes page. So some questions:

#How public is "Publicly send thanks?" Does it appear anywhere else other than the Your notices section?
#Does it keep track of which edits have already been thanked? I see some that I have thanked acknowledge that upon a refresh, but most of the time I see the thank button appear again. In this case, does clicking it spam the person's notifications again? Or is this a browser cache issue?
#Assuming this is some sort of MediaWiki plugin, is it open source?

Personally I love my experience with it thus far, as I don't vibe with the idea of an online scoreboard. Thanks! [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 12:19, 26 October 2025 (UTC)

:1. It is mainly directed straight to the user being thanked, but if you go to [[Special:Log/thanks]], there is a thanks log there.
:2. I think you can spam notifications by thanking different edits, but I don’t think you can thank twice.
:3. It is a MediaWiki plugin, I think that it is after looking at [https://www.mediawiki.org/wiki/Extension:Thanks the page for it]. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:53, 26 October 2025 (UTC)

==Appeal tone notice - Tesla Cybertruck voids warranty if Powershare feature is used==

I believe [[Tesla Cybertruck voids warranty if Powershare feature is used|the article's]] wording now fits within [[Consumer Rights Wiki:Editorial guidelines#Use of tone|the guidelines]]. If there are still areas that need improvement tone-wise, do mention what they are. Thank you for your time [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 08:51, 28 October 2025 (UTC)

:Done! Thanks for improving the article! [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:57, 28 October 2025 (UTC)

==Appeal tone notice-Electronic Arts==

I believe that the [[Electronic arts|article]] fits under the [[Consumer Rights Wiki:Editorial guidelines#Use of tone|guidelines]]. If it does, please mention what they are. [[User:Beef|Beef]] ([[User talk:Beef|talk]]) 13:44, 28 October 2025 (UTC)

:{{Done}} sorry for delay! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:22, 5 November 2025 (UTC)

==note for someone who can modify the localsettings.php file to jump at==

Although it has 'bot' flag, NewUserMessage still shows up in recent changes. I did a bit of digging and found out that all you need to fix it is a line in the localsettings.php file. Setting <code>$wgNewUserSuppressRC</code> to <code>true</code> should do the trick.

Also, just found before posting that to substitute the template (something I suggested earlier), putting any text in page <code>[[MediaWiki:Newusermessage-substitute]]‎</code> should do the trick (which will keep the message the same as when it was posted even when the template itself is updated, like doing it manually instead of via a template). [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 20:21, 29 October 2025 (UTC)

:This would be something that needs to be passed on to our tech folks. I'll let them know this exists - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 07:55, 1 November 2025 (UTC)

==Possible solution for hiding IPs?==

IPs have been shown for editing since the start of wikis, but it isn’t private for the IP users, and also Wikipedia is changing that now with temporary accounts. They will instead put it behind a random username, of sorts, that looks kinda like this: ~2025-8371-275. This is also viewable by the ‘temporary account IP viewer’ right or if users are CheckUsers (which I’m pretty sure isn't on the Wiki right now). This is also coming VERY soon, in 4 or so days on the English Wikipedia I think, so it can be implemented quickly. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 06:40, 1 November 2025 (UTC)

:Ok nice, if this comes out via mediawiki, hopefully we can just get it patched into the wiki [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 18:04, 5 November 2025 (UTC)

==Strangeness - Consumer Rights Wiki talk:Rules==

@[[User:Mr Pollo|Mr Pollo]] @[[User:Keith|Keith]]On the [[Consumer Rights Wiki:Rules]] if I click on the discussion tab it takes me to [[Consumer Rights Wiki talk:Code of conduct]]. The content looks similar to the rules, but it is a talk page for a non-existent article.
Looking at the history, it looks like something that needs to be fixed by an admin who knows what was going on and which one is the real rules.
Since neither one looks like a talk page, thought better to mention it here. Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 05:20, 4 November 2025 (UTC)

:{{Done}} Hey I can delete articles too! [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:54, 4 November 2025 (UTC)
::Wait nevermind, I only deleted the redirect. I’m not sure what the code of conduct is about? I’ll move it out of talk namespace anyway. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:56, 4 November 2025 (UTC)
:::Note for mods: Page now located at [[Project:Code of conduct]] [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:57, 4 November 2025 (UTC)
::::Thanks! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 18:03, 5 November 2025 (UTC)
::::Thank you, but this still leaves a confusing situation, where the (now orphaned) [[Consumer Rights Wiki:Code of conduct]] looks like an official policy, but it says different things than [[Consumer Rights Wiki:Rules]].
::::Please either:
::::#put a disclaimer box on it saying readers should ignore it (it is a draft).
::::#Move it to a namespace that makes it obvious that it isn't official (e.g. part of somebodies user page).
::::#If it isn't needed anymore, delete it (or blank the contents if want to keep the history).
::::#Protect it so only moderators can see it.
::::#Do something else to make it clear to the casual reader what its status is, and where to find the official version.
::::Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 08:00, 6 November 2025 (UTC)

==Who made the CRW logo?==

just curious lol [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 20:20, 4 November 2025 (UTC)

==Appeal deletion - Amazon fraudulent product page==

The article [[Amazon allows fraudulent product page after manual review]] has a deletion request that says "old aigen article that has not seen any use."

The article
#Has several paragraphs of meaningful content (not a stub).
#Has several references
#Is about an issue that I have heard of and seems noteworthy (Fraud against consumers by one of the largest retailers in the US).

What exactly are the criteria that this article violates that it should be deleted?
*The "seen any use" seems to indicate that there is some criterion on how much people read an article, which this one hasn't met. What is the use benchmark articles have to pass? How can we see how much use an article gets?
*AI generated - how is this determined? I have skimmed the article, it doesn't seem overly painful to read. (It isn't Kippling or Hemmingway, but it isn't bureaucrateese either.)

I am appealing the deletion of this article, since it meets all the inclusion criteria of which I am aware.
If there are policies that it violates, which are not spelled out in the rules, please spell them out.
Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 08:40, 6 November 2025 (UTC)

:The "has not seen any use" bit is something I usually add to articles if it hasn't been edited, but there is no guideline on it. AIgen is shown to me partly because loads of info was suddenly added. I do have to admit though that it doesn't make much sense and if nothing happens to it in a year or 2 maybe it'll get deleted then? I'll remove the deletionreq. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:39, 6 November 2025 (UTC)

::Thank you.
::Not quite sure I understand what you are saying. I thought the goal of the wiki was to have a reference. Unfortunately, that entails a necessary evil of having to write/edit articles. If an article is good enough that it hasn't required editing in months or years, isn't that a good thing? (Not saying the article is great, but once something is sort of okay, editors might focus on more skeletal articles vs. polishing something that has the basics.)
::Is there something undesirable about writing something offline, and then adding it? I have been drafting a few things locally, it didn't occur to me that there would be anything suspicious or bad about crafting in private and then releasing what would look sudden to others. Please help me understand. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 18:54, 6 November 2025 (UTC)
:::I’ll simplify it to this: My reasons for adding a deletion request were overall pretty stupid. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:04, 6 November 2025 (UTC)
::::No worries. The article isn't of the greatest quality, so I can see why you may have mistakenly added the notice. I put some notes in the Discussion tab if you're interested in how the page could potentially be improved. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:22, 7 November 2025 (UTC)

==What does the AI/LLM template mean?==

(Note, this question was prompted by [[ Amazon allows fraudulent product page after manual review]] and other articles.)
I feel generally uncomfortable with the LLM tag, because I can't figure out what it means. (I have seen it added to various articles, for no readily apparent reason.) All I can figure so far is that it seems like a particularly insulting way of saying that the tagger doesn't like somebodies writing style. (I strongly object to the overuse of LLMs, saying one writes like one is dehumanizing in the extreme.)

If adding that tag is based on a particular tool, then it would help to have the tool called out so one could experiment and learn how to appease the tool.

There are readability and grammar assistance tools (not recent AI garbage, but reliable old-style programs, like Grammatic), perhaps a link to such tools might be useful to add to the template?

It might help if the adder of the AI/LLM template were required to add specifics about what they find problematic. (Are there inaccuracies, is it use of particular words, is it cliched or verbose, ...) Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 08:48, 6 November 2025 (UTC)

:the SloppyAI tag is basically just if its fully/mostly AI generated, not based on tools and just at the adder's discretion. It's my least favorite template though, and I should probably rework the wording and add an issue part like the one in the Incomplete notice. I'll keep your ideas in mind if/when I do it. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:29, 6 November 2025 (UTC)
:The AI notice is primarily for quality control - whether it means the references haven't been vetted, or the content hasn't been vetted, or even if the content itself is too "AI-sounding" that it can deter readers. It's a great notice to have because it means the content is still relevant but may require editing to be up to quality standards. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 16:28, 6 November 2025 (UTC)
::I'll work on the template in my sandbox now. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:28, 6 November 2025 (UTC)
:::Thank you @[[User:AnotherConsumerRightsPerson]]. If the visual editor could present a short list of a few typical reasons why the tag might be added, with a checkbox for each. That might give an easy way for the tagger to provide more helpful information to other editors. (I am thinking things like "wordy" (or "omit needless words"), "repetitive" (for says same thing over and over), "jargon" (or "overly technical"), "fact check". Those are just what comes to my mind, pick whatever sins of AI/poor writing you see commonly.)
:::If the visual editor can't do that (and for those who don't use the editor), the documentation could provide a list of cues for taggers to use.
:::Rather than saying AI, could it be more - help improve clarity/readability?
:::I just want the reader/writer to clearly communicate what they can do to improve the article. Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 18:26, 6 November 2025 (UTC)
:::This would be very helpful, thanks! Just make sure to check with Keith first before finalizing anything. I do also like Drakeula's idea of having options or perhaps write-ins like the Incomplete notice does. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:31, 7 November 2025 (UTC)
::::As a matter of fact, the notice already has the issues outlined, so if you know how to add a write-in box, I think that would clear things up better. Thanks for working on it! [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 13:25, 7 November 2025 (UTC)
:::::I unfortunately cannot make boxes that you can tick to select different options for visual editor, but it is very easy to just make a box where you can type in what the issue is, and make it required. Question though, would you rather have seperate issues laid out like in the [[Template:Incomplete|Incomplete template]] or just one box to write all issues in like the [[Template:DeletionRequest|DeletionRequest template]]? [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:22, 7 November 2025 (UTC)
::::::I like the idea.
::::::@[[User:Keith|Keith]] What do you think of this convo? Are you cool with them editing the AI/LLM notice? [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 15:54, 7 November 2025 (UTC)
:::::::By the way in my sandbox I also changed wording to be less accusative, so now it is 'This article may rely heavily on LLMs' instead of 'This article relies on LLMs' and that might be a bit controversial. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:23, 7 November 2025 (UTC)
:::::::Oh absolutely - anywhere those notices can be improved to be less ambiguous (and perhaps smaller and less obtrusive) is undoubtedly a good thing [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 02:08, 10 November 2025 (UTC)

==[[Wikimedia Foundation]]==
As far as things goes, there was a heated discussion about contents at [[Wikimedia Foundation]] where [[User:Beanie Bo]] insisted that many contents we've added are out of the scope, although later on some mods clarified on the Discord server that the so-called "name and shame" pages on Wikipedia do fall in the scope since they constitute privacy violations. But now Beanie Bo, who apparently is out of the loop from the Discord server discussion, had went against that consensus by removing the section about the privacy violations, while putting the page up for deletion which will mean the compromise of impartiality which wouldn't make a good look for Louis as he reportedly wants to present the findings to the Congress one day. Pinging [[User:Keith]] and [[User:AnotherConsumerRightsPerson]] for third opinions. [[Special:Contributions/15.181.161.29|15.181.161.29]] 14:22, 7 November 2025 (UTC)

:I'm not out of the loop. I'm the main person you were talking to on Discord, NK. I suggested that you may create a separate Wikipedia page for the incidents that are relevant to consumer rights violations. Meanwhile, the WikiMedia Foundation page that had already been deemed irrelevant before you even added information, would be deleted for lack of relevance. Painting WMF with a broad brush of negativity for issues that pertain to the running of Wikipedia is inaccurate and unfair. As a company, there have yet to be any validity to its inclusion on the Consumer Rights Wiki. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 14:30, 7 November 2025 (UTC)
::Duly noted. @[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] can you make a draft page for the Wikipedia article just like last time you did with the inactive accounts deletion topic? Thanks. [[Special:Contributions/15.181.163.103|15.181.163.103]] 14:32, 7 November 2025 (UTC)
:::Sorry for not doing this. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:30, 8 November 2025 (UTC)

== Remove incomplete notice from Red Shell tracker ==
Multiple references have been added since it was marked. [https://consumerrights.wiki/index.php?title=Red_Shell_tracker&oldid=14219 article when it was marked], [https://consumerrights.wiki/index.php?title=Red_Shell_tracker&oldid=30225 article current version]. Perhaps stub is more appropriate? [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 22:58, 10 November 2025 (UTC)

Miku Terms of Service and Arbitration

2025-11-10T22:45:26Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: added reasons why i marked this as sloppyai (as a comment)

{{SloppyAI}}
The [[Miku]] [[Terms of service|ToS]] is long, and can be potentially confusing for customers to understand. This section is meant to summarize and highlight important parts of the Miku TOS. Specifically, this section will cover:

#Miku Customer Requirements, Restrictions, & Reservations.
#Miku's ability to change aspects of their services and your immediate agreement to them.
#The Customer's rights to stop using Miku services or products.
#Customer data retained after canceling Miku services.
#Miku's commitment to making content available on their services.
#Miku's [[Forced arbitration|Forced Arbitration clause]].

===1. Miku Customer Requirements, Restrictions & Reservations.===
<blockquote>
====''Requirements:''====
</blockquote>

Through using Miku services, submitting data to Miku services, or setting up Miku products. Miku is allowed to collect personal data of you and your child. Any data collected about children is collected from the parent as the "guardian".<ref>{{Cite web |title=Miku ToS section "What about my privacy?" |url=https://mikucare.com/pages/terms-of-service#toc2 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc2 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "What about my privacy?"}}</ref>

Any content or data you share or otherwise upload or edit on Miku services gives Miku "a '''worldwide''', '''non-exclusive''', '''perpetual''', '''royalty-free''', fully paid, sublicensable and transferable license to '''use''', '''edit''', '''modify''', '''truncate''', '''aggregate''', '''reproduce''', '''distribute''', '''prepare derivative works of''', '''display''', '''perform''', and otherwise '''fully exploit the User Submissions in connection with the Services and our (and our successors’ and assigns’) businesses''', including without limitation '''for promoting''' and '''redistributing part or all of the Services''' (and derivative works thereof) in any media formats and '''through any media channels''' (including, without limitation, third party websites and feeds), '''and including after your termination of your account or the Services.'''"<ref name=":2">{{Cite web |title=Miku ToS section "Do I have to grant any licenses to Miku or to other users?" |url=https://mikucare.com/pages/terms-of-service#toc7 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc7 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Do I have to grant any licenses to Miku or to other users?"}}</ref>

<blockquote>
====''Restrictions:''====
</blockquote>Miku has many restrictions it places on customers upon agreement to their terms of service, Miku's ToS begins in this section by stating:

"You represent, warrant, and agree that you will not contribute any Content or User Submission (each of those terms is defined below) or otherwise use the Services or interact with the Services in a manner that:"

following this, many restrictions are put in place, of those, these are the ones that violate consumer rights:

*Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of, or relating to, the Services;
*Jeopardizes the security of your Miku account or anyone else’s (such as allowing someone else to log in to the Services as you);
*Builds a competitive product or service using the Services, or builds a product or service using similar ideas, features, functions, or graphics as the Services or determines whether the Services are within the scope of any patent;

<blockquote>
====''Reservations:''====
</blockquote>

Miku reserves the right to remove, edit, or modify any content at their sole discretion, at any time, without notice to the customer including but not limited to the following reasons:

*'''No reason at all'''
*Allegations from third parties or authorities concerning the content
*to remove or block any content from the services.<ref name=":3">{{Cite web |title=Miku ToS section "What are my rights in Miku?" |url=https://mikucare.com/pages/terms-of-service#toc6 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc6 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "What are my rights in Miku?"}}</ref>

===2. Miku's ability to change aspects of their services and your immediate agreement to them.===

*Miku can change their paid services at any time, including eliminating all or parts of their paid services, '''without notice to the customer'''<ref>{{Cite web |title=Miku ToS section "Does Miku cost anything?" |url=https://mikucare.com/pages/terms-of-service#toc11 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc11 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Does Miku cost anything?"}}</ref>
*'''Miku can change their terms of service any time''', if changes are made to their ToS, Miku claims: "we will do our best to bring it to your attention by placing a notice on the Miku website, by sending you an email, and/or by some other means." Miku also notes: "'''If you use the Services in any way after a change to the Terms are effective, you agree to the changes to the Terms.'''"<ref>{{Cite web |title=Miku ToS section "Will these Terms ever change?" |url=https://mikucare.com/pages/terms-of-service#toc1 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc1 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Will these Terms ever change?"}}</ref>

===3. The Customer's right to stop using Miku services or products.===

*The customer is able to stop using Miku at any time and terminate the Terms of Service by contacting Miku's support email.
*'''Provisions in the Miku ToS that state anything done after the termination of your account will stay as such.''' (such as what this article mentions above with Miku customer requirements involving data retention, but is not solely limited to that.)<ref>{{Cite web |title=Miku ToS section "What if I want to stop using Miku?" |url=https://mikucare.com/pages/terms-of-service#toc22 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc22 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "What if I want to stop using Miku?"}}</ref>

===4. Customer data retained after canceling Miku services.===
Any data that is uploaded or created on or from Miku services regarding the parent or child can be retained by Miku indefinitely regardless of if the user terminates the ToS with Miku and cancels their subscription.<ref name=":2" />

===5. Miku's commitment to making content available on their services.===
Miku does not guarantee that any content will be available through Miku services that both Miku, and the customer provide. '''Miku reserves the right to change all content on their services.'''<ref name=":3" />

===6. Miku's [[Forced arbitration|Forced Arbitration clause]].===
Miku's ToS contains a complicated forced arbitration clause.

Miku's ToS states that any dispute, claim, or controversy the customer has with Miku must be determined with binding arbitration through a single arbitrator in either New Jersey, or submitted to a small claims court in New Jersey. The location may change if it is overly burdensome to the customer, and a virtual arbitration or over-the-phone arbitration may take place, or different location may be selected by the arbitrator.<ref>{{Cite web |title=Miku ToS section "Arbitration" |url=https://mikucare.com/pages/terms-of-service#toc28 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc28 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Arbitration"}}</ref>

Miku's ToS explicitly states that any claims will take place on an individual basis, upon agreement to these terms, you forfeit the right to participate in "class actions" or "class arbitrations" against Miku.<ref>{{Cite web |title=Miku ToS section "No Class Actions" |url=https://mikucare.com/pages/terms-of-service#toc29 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc29 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "No Class Actions"}}</ref>

== Broader Implications Regarding Consumer Rights and Ownership ==
From reading the Terms of Service, it is understood that if Miku Services were to go offline without notice (which they are allowed to do), any data you created on or uploaded to the Miku services of yourself or your child is able to be retained by them forever. If Miku services were to shut down, customers would lose access to many of the care+ subscription features already supported by their device. If a customer was to try and reverse engineer or otherwise rebuild the services which were shut down to be able to use the already supported features of their Miku device, this would violate the terms of service and the customer could potentially be fined or jailed for individually modifying the Miku device, or providing a public solution for others to modify their Miku device to return accessibility to these features.

==References==
<references />
[[Category:Miku]]
[[Category:Forced Arbitration]]
[[Category:End-user license agreements]]

WKDA GmbH

2025-11-10T22:35:51Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: moved position of comment

{{SloppyAI}}
{{DISPLAYTITLE:WKDA GmbH - wirkaufendeinauto.de}}
{{InfoboxCompany
| Name = WKDA GmbH – wirkaufendeinauto.de
| Type = GmbH
| Industry = Used Car Sales
| Founded = 2012
| Headquarters = Berlin, Germany
| Parent = AUTO1 Group
| Official Website = https://www.wirkaufendeinauto.de/
|Logo=WKDA.gif}}

'''WKDA GmbH''' operates the website [https://www.wirkaufendeinauto.de/ wirkaufendeinauto.de], a German car-selling platform that advertises the ability to receive a final/guaranteed price for used vehicles online and implies an effortless process with minimal required input. The company runs video advertisements on YouTube targeting users in Germany. These ads suggest that users can receive a seemingly instant valuation directly on their device, simply by entering a few vehicle details.<ref name="ad1">[https://www.youtube.com/watch?v=2r-3LD_rcfA YouTube Ad #1] – "Ich bekam bequem online und super schnell einen garantierten Preis." (“I received a guaranteed price online, conveniently and super quickly”)</ref><ref name="ad2">[https://www.youtube.com/watch?v=niVxE3cp9LA YouTube Ad #2] – “Enter your car details online and you'll immediately receive the final sale price.”</ref><ref name="ad3">[https://www.youtube.com/watch?v=giuwr5NoMZY YouTube Ad #3] shows instant price display after only minimal input of basic details and no registration process.</ref><ref name="ad4">[https://www.youtube.com/watch?v=Vfm_vYylhdU YouTube Ad #4] shows the very first, basic inputs on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.</ref><ref name="ad5">[https://www.youtube.com/watch?v=jobJYpoo5G4 YouTube Ad #5] shows the very first, basic inputs on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.</ref><ref name="vid1">[https://www.youtube.com/watch?v=fYjEqNd3sC0 Video "Auto von Zuhause verkaufen"] – “Complete missing vehicle details '''after''' the online valuation”</ref>

As of April 2025, the company does not have a dedicated English Wikipedia article, but it is included under the Auto1 Group page: [https://de.wikipedia.org/wiki/Auto1_Group Auto1 Group on german Wikipedia].

==Consumer-impact summary==
Concerns raised regarding WKDA's service flow include:

*'''User expectations vs. actual process''' – YouTube advertisements create the impression that a user will receive a final sale price quickly after basic input, or at least a first automated estimate. In practice, the process requires multiple additional steps including personal data entry and email confirmation on the user's side, as well as probable manual review on WKDA's side since less prominent video publications suggest it takes up to a business day to receive the valuation.
*'''Data transparency''' – Users must provide detailed vehicle information over multiple steps and some personal information before any valuation is disclosed, including email address, ZIP code, phone number (optional), and asking price<ref name="thought1">Requiring users to input an asking price (despite advertising a service that promises to determine the final sale value) feels disingenuous, as it shifts responsibility onto the user for establishing a figure the platform claims to objectively provide. This undermines trust, suggesting that the "valuation" may be influenced by user input rather than an independent market-based assessment.</ref>. The online form expands progressively, beginning with brand, model, and registration year. As users continue, more fields appear and the "view valuation" button moves further down. Eventually, users must submit their email under the heading "'''Dein Angebot wartet! Gib deine E-Mail an und greif jederzeit darauf zu.'''" (Your offer awaits! Provide your email and access it any time.) — along with mandatory consent to receive marketing communications.
*'''Email consent bundling''' – To proceed, users must agree to receive marketing emails alongside the valuation. This requirement is not mentioned in the advertisements.
*'''Difficult unsubscription''' – The first confirmation email lacks an unsubscribe link, despite the FAQ claiming that '''every''' email includes such an option. Options to unsubscribe via the user portal could not be found, while using the link from the sign-in verification code email lead to an 403 permission error. Unsubscribing only seems to work after receiving an actual ''marketing'' email, at which time users may already refrain from attempting again.
*'''No option to delete''' - After using the unsubscribe link from the marketing email, login credentials and entered car information persist with no apparent way to delete the account or remove/modify the stored email address or remove the stored car or its information.
*'''Disproportionate liability''' – Under WKDA’s [https://content.wirkaufendeinauto.de/static/car_images/202210_Allgemeine%20Gescha%CC%88ftsbedingungen%20WKDA%20GmbH%20%281%29.pdf Terms and Conditions] (AGB, Art. C.3 and I.1), users are fully liable for any discrepancies in the vehicle information they provide, even if such features are not obvious or known to non-experts. At the same time, WKDA limits its own liability to cases of intent or gross negligence and excludes responsibility for damages caused by minor negligence unless these concern essential contractual obligations (AGB, Art. I.2–3, I.5). This creates an imbalance, shifting risk to the consumer while insulating the platform from most consequences of its own conduct.

==Incidents==
===Mismatch between advertisement claims and actual user experience (April 2025)===
[[File:Directly_receive_your_final_selling_price.png|alt=screenshot website heading "directly receive final selling price" and initial form appearance|thumb|Screenshot from the landing page as of April 2025-04-16. Translation: "'''Sell your car quickly''' • Without stress and at a great price - Receive your final selling price immediately and book your drop-off appointment online" featuring the initial form inputs before expansion]]
[[File:93_percent.jpg|alt=screenshot compilation of multiple follow-up forms|thumb|Screenshot compilation of what leads up to the "request final price" button, as of April 2025-04-16, excluding intermediate steps like email confirmation.]]
WKDA’s advertising campaign promotes a highly simplified online process:

*In [https://www.youtube.com/watch?v=2r-3LD_rcfA Ad #1]<ref name="ad1"></ref> an alleged user claims: ''"Ich bekam bequem online und super schnell einen garantierten Preis"'' (“I received a guaranteed price online, conveniently and super quickly”) — the screen shows a final price directly revealed after entering very little, basic information.
*In [https://www.youtube.com/watch?v=niVxE3cp9LA Ad #2]<ref name="ad2"></ref> the narrator states: ''"Gib online deine Autodetails ein und schon erhältst du den finalen Verkaufspreis"'' (“Enter your car details online and you'll immediately receive the final sale price.”) <ref name="thought2">Note: in German, the word “''schon''” in phrases like “Just do X and ''schon'' you get Y” ''implies'' that something happens ''immediately and effortlessly'' — as if no further steps are needed. It creates the impression of a quick, automatic result. In English, this feeling is often captured with phrases like “Just like that”, “Right away” or “And Y is yours”. However, immediacy is just ''implied'' and not stated ''explicitly'', which would be “''sofort''” in German.</ref> — the screen shows a final price directly revealed after entering very little, basic information.
*In [https://www.youtube.com/watch?v=giuwr5NoMZY Ad #3]<ref name="ad3"></ref> the interface shows fields for brand, model, and first registration only. After clicking "'''Kostenlos bewerten'''" (“Evaluate for free”), the input form animates and flips to instantly reveal "'''Deine Bewertung – 12.500 €'''", followed by a form for booking an appointment. No mention of needing an email address or further steps is shown.
*In [https://www.youtube.com/watch?v=Vfm_vYylhdU Ad #4]<ref name="ad4"></ref> the very first, basic inputs are shown on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.
*In [https://www.youtube.com/watch?v=jobJYpoo5G4 Ad #5]<ref name="ad5"></ref> the very first, basic inputs are shown on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.
*In the [https://www.youtube.com/watch?v=fYjEqNd3sC0 Video "Auto von Zuhause verkaufen"]<ref name="vid1"></ref> the instructions say: ''"Ergänze '''nach''' der Online-Bewertung noch fehlende Fahrzeugdetails"'' (“Complete missing vehicle details '''after''' the online valuation”), with a smartphone screen showing ''"Online-Bewertung für deinen BMW 320i Touring – 13.650 €"'' (“Online valuation for your BMW 320i Touring - €13.650”), indicating that the established terminology of "Online-Bewertung" means the user receives an instant (maybe automatic) valuation/price and that this happens '''before''' further details need to be provided (like some additional specifications, condition and finally photos). However, the video goes on to explain a more elaborate process and thereby contradicts the impression conveyed by the advertisement videos. While the video "Auto von Zuhause verkaufen"<ref name="vid1"></ref> states the process in more detail, it does not appear to be used as a YouTube ad and was only discovered during research for this article. Further this video clarifies that the vehicle must be physically brought to a branch location for verification, where employees assess whether the submitted information accurately reflects the car's actual condition, potentially affecting the quoted price. The presentation of a "final price" and "guaranteed price" in the ads creates the impression of a binding offer, when in fact the price still seems to be subject to verification and possible adjustment. While in general there is nothing wrong with a price change on final inspection, this deepens the impression of misleading advertisement.

[[File:Screenshot_at_93%_done_-_your_offer_awaits.png|alt=screenshot of the final step promising "your offer awaits"|thumb|Final step and the button "Bewertung ansehen" (“View valuation”)]]
[[File:Email confirmation dialog instead of promised valuation.png|alt=screenshot of confirmation dialog promising the final selling price (which won't come after confirmation)|thumb|Dialog that pops up after clicking "Bewertung ansehen" (“View valuation”). Translation of the heading: "Confirm email and receive final selling price"]]
Despite the implication of immediacy, users report the actual process as follows:

*After an initial basic form, which expands progressively, users are prompted for an email address and marketing consent before proceeding.
*Clicking '''"Bewertung ansehen"''' (“View valuation”) does not show a valuation but redirects to email confirmation.
*After confirming, users do not receive any valuation but must provide additional information (including, but not limited to, ZIP code, VIN, and asking price<ref name="thought1"></ref>).
*Only then can they click "''Endgültigen Verkaufspreis anfragen''" (“Request final sale price”) — indicating that no valuation has been shown yet and instead “will be requested”.
*As the reporter lost trust and patience at this point it remains unclear at which point they might have actually received a valuation for their car. The video "Auto von Zuhause verkaufen"<ref name="vid1"></ref> suggests that further inputs will be required after this point - like adding photos (step 3 in the video).

These steps are presented differently or in a different order<ref name="vid1"></ref> or not reflected at all<ref name="ad1"></ref><ref name="ad2"></ref><ref name="ad3"></ref><ref name="ad4"></ref><ref name="ad5"></ref> in the ads, where prices are shown before any registration, verification or further details are requested, creating a mismatch between expectation and reality. Ads suggest an automated and instant estimate, while in reality users are guided through an elaborate "request a quote" process where they need to provide extensive detail and agree to receive marketing emails.

===Unsubscribe process issues (April 2025)===
Attempts to unsubscribe have revealed usability problems:
[[File:403_forbidden_on_unsubscribe_link_in_login_confirmation_mail.png|alt=screenshot unsubscribe 403 error|thumb|Link to unsubscribe from login confirmation mail yields a "403 Forbidden" error]]

*Initial confirmation emails contain no visible unsubscribe link, despite FAQ claims that every message includes a “'''hier abmelden'''” (“unsubscribe here”) option. The FAQ page (https://www.wirkaufendeinauto.de/faq/e-mail-abmelden/) describes an unsubscribe process involving footer links, but these are absent in the first email received.
*Attempting to log in requires another email verification and the received email, containing a 6-digit verification code, also contains the expected unsubscribe link, but this leads to a "403 Forbidden" error page.
*Only after receiving a marketing email — not part of the signup process — does a working unsubscribe link appear in the footer of that marketing email.

===Obligations and Liability===
According to WKDA's [https://content.wirkaufendeinauto.de/static/car_images/202210_Allgemeine%20Gescha%CC%88ftsbedingungen%20WKDA%20GmbH%20%281%29.pdf General Terms and Conditions] (AGB, as of October 2022), users are explicitly responsible for the accuracy of the information they provide about their vehicle.

Section C, Paragraph 3 states that users must ensure the correctness of all provided vehicle data:
<blockquote>Der Nutzer garantiert, dass das Fahrzeug dem von ihm beschriebenen Zustand entspricht und keine wertmindernde Beschaffenheit aufweist, auf die der Nutzer nicht hingewiesen hat. Auf Abschnitt I.1. wird ausdrücklich verwiesen.</blockquote>
Translation:
<blockquote>The user guarantees that the vehicle corresponds to the condition described by the user and does not exhibit any value-reducing properties not pointed out by the user. Express reference is made to Section I.1.</blockquote>

Section I, Paragraph 1 clarifies that the user shall compensate WKDA for any resulting damage due to false information:
<blockquote>Der Nutzer garantiert gegenüber wkda und im Falle eines Verkaufs auch gegenüber dem Käufer, die Richtigkeit seiner gegenüber wkda und/oder dem Käufer gemachten, - und insbesondere der im Kaufvertrag enthaltenen - Angaben. Aufwendungen und Schäden, die wkda und/oder dem Käufer aufgrund fehlerhafter Angaben des Nutzers entstehen, hat der Nutzer diesen in voller Höhe zu ersetzen.</blockquote>
Translation:
<blockquote>The user guarantees to wkda, and in the event of a sale, also to the buyer, the accuracy of the information provided to wkda and/or the buyer – and in particular the information contained in the purchase agreement. The user is responsible for fully compensating wkda and/or the buyer for any expenses and damages incurred by wkda and/or the buyer due to incorrect information provided by the user.</blockquote>

This creates a potentially broad and disproportionate liability — even for minor errors or omissions — which may raise concerns under German civil law (§307 BGB), which requires standard contract terms not to unduly disadvantage consumers. The language implies that users are liable for any overlooked or undisclosed 'value-reducing properties', including those they could not reasonably be expected to recognize/detect.

Given that users of the platform are typically laypersons, not automotive professionals, this level of responsibility appears misaligned with the likely knowledge and capabilities of the average consumer. It would be more reasonable and legally balanced for such liability to shift to WKDA or its staff at the point of in-person verification, where trained professionals can assess the vehicle’s condition objectively and accurately.

===Consent Withdrawal and Data Control===
Under [https://dsgvo-gesetz.de/art-7-dsgvo/ Article 7(3) GDPR], users must be able to withdraw consent "as easily as it was given." However, WKDA’s process raises compliance concerns:

*Users cannot access a valuation without first consenting to marketing communications, which effectively bundles consent and makes withdrawal irrelevant until after data has already been submitted.
*Unsubscribing is only possible after receiving a marketing email, which can take time and is not equivalent in ease to the initial sign-up.
*There is no apparent option for users to delete their automatically created account, change their email address, or remove vehicle data after submission.

These limitations suggest that the withdrawal of consent and user control over personal data are not facilitated with the ease required by GDPR.

==Products==
*'''wirkaufendeinauto.de''' – WKDA’s platform for online car evaluation and buy offers. Despite advertising a near-instant valuation, the process involves numerous steps, mandatory agreement to marketing communication and partly broken ways to unsubscribe.

==See also==
*[[Bundled consent]]
*[[Dark patterns]] (roach motel, default-settings exploitation, obstruction)
*[[False advertising]]
*[[Liability shifting]]

==References==
<references />

[[Category:WKDA GmbH - wirkaufendeinauto.de]]
{{DEFAULTSORT:WKDA GmbH - wirkaufendeinauto.de}}

WKDA GmbH

2025-11-10T22:33:56Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: added reasons for why i marked this as sloppyai (as a comment)

{{SloppyAI}}

{{DISPLAYTITLE:WKDA GmbH - wirkaufendeinauto.de}}
{{InfoboxCompany
| Name = WKDA GmbH – wirkaufendeinauto.de
| Type = GmbH
| Industry = Used Car Sales
| Founded = 2012
| Headquarters = Berlin, Germany
| Parent = AUTO1 Group
| Official Website = https://www.wirkaufendeinauto.de/
|Logo=WKDA.gif}}

'''WKDA GmbH''' operates the website [https://www.wirkaufendeinauto.de/ wirkaufendeinauto.de], a German car-selling platform that advertises the ability to receive a final/guaranteed price for used vehicles online and implies an effortless process with minimal required input. The company runs video advertisements on YouTube targeting users in Germany. These ads suggest that users can receive a seemingly instant valuation directly on their device, simply by entering a few vehicle details.<ref name="ad1">[https://www.youtube.com/watch?v=2r-3LD_rcfA YouTube Ad #1] – "Ich bekam bequem online und super schnell einen garantierten Preis." (“I received a guaranteed price online, conveniently and super quickly”)</ref><ref name="ad2">[https://www.youtube.com/watch?v=niVxE3cp9LA YouTube Ad #2] – “Enter your car details online and you'll immediately receive the final sale price.”</ref><ref name="ad3">[https://www.youtube.com/watch?v=giuwr5NoMZY YouTube Ad #3] shows instant price display after only minimal input of basic details and no registration process.</ref><ref name="ad4">[https://www.youtube.com/watch?v=Vfm_vYylhdU YouTube Ad #4] shows the very first, basic inputs on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.</ref><ref name="ad5">[https://www.youtube.com/watch?v=jobJYpoo5G4 YouTube Ad #5] shows the very first, basic inputs on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.</ref><ref name="vid1">[https://www.youtube.com/watch?v=fYjEqNd3sC0 Video "Auto von Zuhause verkaufen"] – “Complete missing vehicle details '''after''' the online valuation”</ref>

As of April 2025, the company does not have a dedicated English Wikipedia article, but it is included under the Auto1 Group page: [https://de.wikipedia.org/wiki/Auto1_Group Auto1 Group on german Wikipedia].

==Consumer-impact summary==
Concerns raised regarding WKDA's service flow include:

*'''User expectations vs. actual process''' – YouTube advertisements create the impression that a user will receive a final sale price quickly after basic input, or at least a first automated estimate. In practice, the process requires multiple additional steps including personal data entry and email confirmation on the user's side, as well as probable manual review on WKDA's side since less prominent video publications suggest it takes up to a business day to receive the valuation.
*'''Data transparency''' – Users must provide detailed vehicle information over multiple steps and some personal information before any valuation is disclosed, including email address, ZIP code, phone number (optional), and asking price<ref name="thought1">Requiring users to input an asking price (despite advertising a service that promises to determine the final sale value) feels disingenuous, as it shifts responsibility onto the user for establishing a figure the platform claims to objectively provide. This undermines trust, suggesting that the "valuation" may be influenced by user input rather than an independent market-based assessment.</ref>. The online form expands progressively, beginning with brand, model, and registration year. As users continue, more fields appear and the "view valuation" button moves further down. Eventually, users must submit their email under the heading "'''Dein Angebot wartet! Gib deine E-Mail an und greif jederzeit darauf zu.'''" (Your offer awaits! Provide your email and access it any time.) — along with mandatory consent to receive marketing communications.
*'''Email consent bundling''' – To proceed, users must agree to receive marketing emails alongside the valuation. This requirement is not mentioned in the advertisements.
*'''Difficult unsubscription''' – The first confirmation email lacks an unsubscribe link, despite the FAQ claiming that '''every''' email includes such an option. Options to unsubscribe via the user portal could not be found, while using the link from the sign-in verification code email lead to an 403 permission error. Unsubscribing only seems to work after receiving an actual ''marketing'' email, at which time users may already refrain from attempting again.
*'''No option to delete''' - After using the unsubscribe link from the marketing email, login credentials and entered car information persist with no apparent way to delete the account or remove/modify the stored email address or remove the stored car or its information.
*'''Disproportionate liability''' – Under WKDA’s [https://content.wirkaufendeinauto.de/static/car_images/202210_Allgemeine%20Gescha%CC%88ftsbedingungen%20WKDA%20GmbH%20%281%29.pdf Terms and Conditions] (AGB, Art. C.3 and I.1), users are fully liable for any discrepancies in the vehicle information they provide, even if such features are not obvious or known to non-experts. At the same time, WKDA limits its own liability to cases of intent or gross negligence and excludes responsibility for damages caused by minor negligence unless these concern essential contractual obligations (AGB, Art. I.2–3, I.5). This creates an imbalance, shifting risk to the consumer while insulating the platform from most consequences of its own conduct.

==Incidents==
===Mismatch between advertisement claims and actual user experience (April 2025)===
[[File:Directly_receive_your_final_selling_price.png|alt=screenshot website heading "directly receive final selling price" and initial form appearance|thumb|Screenshot from the landing page as of April 2025-04-16. Translation: "'''Sell your car quickly''' • Without stress and at a great price - Receive your final selling price immediately and book your drop-off appointment online" featuring the initial form inputs before expansion]]
[[File:93_percent.jpg|alt=screenshot compilation of multiple follow-up forms|thumb|Screenshot compilation of what leads up to the "request final price" button, as of April 2025-04-16, excluding intermediate steps like email confirmation.]]
WKDA’s advertising campaign promotes a highly simplified online process:

*In [https://www.youtube.com/watch?v=2r-3LD_rcfA Ad #1]<ref name="ad1"></ref> an alleged user claims: ''"Ich bekam bequem online und super schnell einen garantierten Preis"'' (“I received a guaranteed price online, conveniently and super quickly”) — the screen shows a final price directly revealed after entering very little, basic information.
*In [https://www.youtube.com/watch?v=niVxE3cp9LA Ad #2]<ref name="ad2"></ref> the narrator states: ''"Gib online deine Autodetails ein und schon erhältst du den finalen Verkaufspreis"'' (“Enter your car details online and you'll immediately receive the final sale price.”) <ref name="thought2">Note: in German, the word “''schon''” in phrases like “Just do X and ''schon'' you get Y” ''implies'' that something happens ''immediately and effortlessly'' — as if no further steps are needed. It creates the impression of a quick, automatic result. In English, this feeling is often captured with phrases like “Just like that”, “Right away” or “And Y is yours”. However, immediacy is just ''implied'' and not stated ''explicitly'', which would be “''sofort''” in German.</ref> — the screen shows a final price directly revealed after entering very little, basic information.
*In [https://www.youtube.com/watch?v=giuwr5NoMZY Ad #3]<ref name="ad3"></ref> the interface shows fields for brand, model, and first registration only. After clicking "'''Kostenlos bewerten'''" (“Evaluate for free”), the input form animates and flips to instantly reveal "'''Deine Bewertung – 12.500 €'''", followed by a form for booking an appointment. No mention of needing an email address or further steps is shown.
*In [https://www.youtube.com/watch?v=Vfm_vYylhdU Ad #4]<ref name="ad4"></ref> the very first, basic inputs are shown on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.
*In [https://www.youtube.com/watch?v=jobJYpoo5G4 Ad #5]<ref name="ad5"></ref> the very first, basic inputs are shown on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.
*In the [https://www.youtube.com/watch?v=fYjEqNd3sC0 Video "Auto von Zuhause verkaufen"]<ref name="vid1"></ref> the instructions say: ''"Ergänze '''nach''' der Online-Bewertung noch fehlende Fahrzeugdetails"'' (“Complete missing vehicle details '''after''' the online valuation”), with a smartphone screen showing ''"Online-Bewertung für deinen BMW 320i Touring – 13.650 €"'' (“Online valuation for your BMW 320i Touring - €13.650”), indicating that the established terminology of "Online-Bewertung" means the user receives an instant (maybe automatic) valuation/price and that this happens '''before''' further details need to be provided (like some additional specifications, condition and finally photos). However, the video goes on to explain a more elaborate process and thereby contradicts the impression conveyed by the advertisement videos. While the video "Auto von Zuhause verkaufen"<ref name="vid1"></ref> states the process in more detail, it does not appear to be used as a YouTube ad and was only discovered during research for this article. Further this video clarifies that the vehicle must be physically brought to a branch location for verification, where employees assess whether the submitted information accurately reflects the car's actual condition, potentially affecting the quoted price. The presentation of a "final price" and "guaranteed price" in the ads creates the impression of a binding offer, when in fact the price still seems to be subject to verification and possible adjustment. While in general there is nothing wrong with a price change on final inspection, this deepens the impression of misleading advertisement.

[[File:Screenshot_at_93%_done_-_your_offer_awaits.png|alt=screenshot of the final step promising "your offer awaits"|thumb|Final step and the button "Bewertung ansehen" (“View valuation”)]]
[[File:Email confirmation dialog instead of promised valuation.png|alt=screenshot of confirmation dialog promising the final selling price (which won't come after confirmation)|thumb|Dialog that pops up after clicking "Bewertung ansehen" (“View valuation”). Translation of the heading: "Confirm email and receive final selling price"]]
Despite the implication of immediacy, users report the actual process as follows:

*After an initial basic form, which expands progressively, users are prompted for an email address and marketing consent before proceeding.
*Clicking '''"Bewertung ansehen"''' (“View valuation”) does not show a valuation but redirects to email confirmation.
*After confirming, users do not receive any valuation but must provide additional information (including, but not limited to, ZIP code, VIN, and asking price<ref name="thought1"></ref>).
*Only then can they click "''Endgültigen Verkaufspreis anfragen''" (“Request final sale price”) — indicating that no valuation has been shown yet and instead “will be requested”.
*As the reporter lost trust and patience at this point it remains unclear at which point they might have actually received a valuation for their car. The video "Auto von Zuhause verkaufen"<ref name="vid1"></ref> suggests that further inputs will be required after this point - like adding photos (step 3 in the video).

These steps are presented differently or in a different order<ref name="vid1"></ref> or not reflected at all<ref name="ad1"></ref><ref name="ad2"></ref><ref name="ad3"></ref><ref name="ad4"></ref><ref name="ad5"></ref> in the ads, where prices are shown before any registration, verification or further details are requested, creating a mismatch between expectation and reality. Ads suggest an automated and instant estimate, while in reality users are guided through an elaborate "request a quote" process where they need to provide extensive detail and agree to receive marketing emails.

===Unsubscribe process issues (April 2025)===
Attempts to unsubscribe have revealed usability problems:
[[File:403_forbidden_on_unsubscribe_link_in_login_confirmation_mail.png|alt=screenshot unsubscribe 403 error|thumb|Link to unsubscribe from login confirmation mail yields a "403 Forbidden" error]]

*Initial confirmation emails contain no visible unsubscribe link, despite FAQ claims that every message includes a “'''hier abmelden'''” (“unsubscribe here”) option. The FAQ page (https://www.wirkaufendeinauto.de/faq/e-mail-abmelden/) describes an unsubscribe process involving footer links, but these are absent in the first email received.
*Attempting to log in requires another email verification and the received email, containing a 6-digit verification code, also contains the expected unsubscribe link, but this leads to a "403 Forbidden" error page.
*Only after receiving a marketing email — not part of the signup process — does a working unsubscribe link appear in the footer of that marketing email.

===Obligations and Liability===
According to WKDA's [https://content.wirkaufendeinauto.de/static/car_images/202210_Allgemeine%20Gescha%CC%88ftsbedingungen%20WKDA%20GmbH%20%281%29.pdf General Terms and Conditions] (AGB, as of October 2022), users are explicitly responsible for the accuracy of the information they provide about their vehicle.

Section C, Paragraph 3 states that users must ensure the correctness of all provided vehicle data:
<blockquote>Der Nutzer garantiert, dass das Fahrzeug dem von ihm beschriebenen Zustand entspricht und keine wertmindernde Beschaffenheit aufweist, auf die der Nutzer nicht hingewiesen hat. Auf Abschnitt I.1. wird ausdrücklich verwiesen.</blockquote>
Translation:
<blockquote>The user guarantees that the vehicle corresponds to the condition described by the user and does not exhibit any value-reducing properties not pointed out by the user. Express reference is made to Section I.1.</blockquote>

Section I, Paragraph 1 clarifies that the user shall compensate WKDA for any resulting damage due to false information:
<blockquote>Der Nutzer garantiert gegenüber wkda und im Falle eines Verkaufs auch gegenüber dem Käufer, die Richtigkeit seiner gegenüber wkda und/oder dem Käufer gemachten, - und insbesondere der im Kaufvertrag enthaltenen - Angaben. Aufwendungen und Schäden, die wkda und/oder dem Käufer aufgrund fehlerhafter Angaben des Nutzers entstehen, hat der Nutzer diesen in voller Höhe zu ersetzen.</blockquote>
Translation:
<blockquote>The user guarantees to wkda, and in the event of a sale, also to the buyer, the accuracy of the information provided to wkda and/or the buyer – and in particular the information contained in the purchase agreement. The user is responsible for fully compensating wkda and/or the buyer for any expenses and damages incurred by wkda and/or the buyer due to incorrect information provided by the user.</blockquote>

This creates a potentially broad and disproportionate liability — even for minor errors or omissions — which may raise concerns under German civil law (§307 BGB), which requires standard contract terms not to unduly disadvantage consumers. The language implies that users are liable for any overlooked or undisclosed 'value-reducing properties', including those they could not reasonably be expected to recognize/detect.

Given that users of the platform are typically laypersons, not automotive professionals, this level of responsibility appears misaligned with the likely knowledge and capabilities of the average consumer. It would be more reasonable and legally balanced for such liability to shift to WKDA or its staff at the point of in-person verification, where trained professionals can assess the vehicle’s condition objectively and accurately.

===Consent Withdrawal and Data Control===
Under [https://dsgvo-gesetz.de/art-7-dsgvo/ Article 7(3) GDPR], users must be able to withdraw consent "as easily as it was given." However, WKDA’s process raises compliance concerns:

*Users cannot access a valuation without first consenting to marketing communications, which effectively bundles consent and makes withdrawal irrelevant until after data has already been submitted.
*Unsubscribing is only possible after receiving a marketing email, which can take time and is not equivalent in ease to the initial sign-up.
*There is no apparent option for users to delete their automatically created account, change their email address, or remove vehicle data after submission.

These limitations suggest that the withdrawal of consent and user control over personal data are not facilitated with the ease required by GDPR.

==Products==
*'''wirkaufendeinauto.de''' – WKDA’s platform for online car evaluation and buy offers. Despite advertising a near-instant valuation, the process involves numerous steps, mandatory agreement to marketing communication and partly broken ways to unsubscribe.

==See also==
*[[Bundled consent]]
*[[Dark patterns]] (roach motel, default-settings exploitation, obstruction)
*[[False advertising]]
*[[Liability shifting]]

==References==
<references />

[[Category:WKDA GmbH - wirkaufendeinauto.de]]
{{DEFAULTSORT:WKDA GmbH - wirkaufendeinauto.de}}

Consumer Rights Wiki talk:Bugs

2025-11-09T17:00:54Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Numeric usernames in cites produce warnings */

[[Category:CRW]]
<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — Issues of Interest to Developers</div>
When reporting a bug, please include as much detail as possible to help developers reproduce and fix the issue.
'''Please do not report security issues here'''. Email them to '''security@fulu.org''' instead.

*'''Check for duplicates:''' look through existing reports before posting to avoid repeats.
*'''System details:''' include your operating system, browser, and platform (e.g. Windows, macOS, Linux, x86, ARM, Chrome, Edge, Safari, Firefox).
*'''Inputs and outputs:''' describe what you did, what you expected to happen, and what actually happened.
*'''Reproduction steps:''' provide clear, step-by-step instructions so developers can replicate the bug.
*For general discussions not related to bugs, please use the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderators' noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Bugs|Report a new bug]]</div>

*You will receive a response from [[User:UntoK]] or [[User:JakeL]], who are contracted to provide professional support for this wiki in a production environment.
</div>
 
{{Archives}} 

==Wiki search engine indexing==

There are a couple of posts asking about search engine indexing of this wiki: [[Consumer Rights Wiki talk:Moderators' noticeboard#Should CRW be indexed by search engines?]] and [[Talk:Main Page#Suggestion: Implementing a /robots.txt page]]. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:20, 24 August 2025 (UTC)

:We are currently looking into this and I will update the thread as and when we have a solution or any further news. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 00:38, 8 September 2025 (UTC)

==Moderator's noticebord and report bug pages innaccessible(ish) in old look==

I know it must not be a very high priority, but i just wanted to let you guys know that if you change appearance of the wiki through the settings, the side bar no longer contains stuff like the moderator's noticeboard and the report bug page [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 02:34, 2 September 2025 (UTC)

:@[[User:Plankton|Plankton]] What skin are you talking about? On [https://consumerrights.wiki/index.php?title=Main_Page&useskin=vector 2010 vector] (the "old look") the sidebar appears just fine. The only skin without a sidebar is MinervaNeue, which is the MediaWiki suggested mobile skin (which I understand has been disabled on this wiki for the time being while the technical team works out bugs). Would appreciate more information on what is happening (are other sidebar items showing?, etc.). '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 03:27, 2 September 2025 (UTC)
:Hi, I would also appreciate clarification on this if possible please, particularly which theme you are referencing. I have tried all the installed themes and have not been able to reproduce the issue outside of the MinervaNeue theme, which, as noted by Jack, is a mobile-specific theme and shouldn’t be used on desktop. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 00:37, 8 September 2025 (UTC)
::Hey there @[[User:JackFromWisconsin|JackFromWisconsin]] @[[User:JakeL|JakeL]] I apologize for the late response I havent been able to be active on this wiki as of late. The skin is MinervaNeue. When I switch to it, some tabs such as the "Report a bug" and "Moderators' noticeboard" are not present in the sidebar (which is toggleable on that theme).
::I will add that i am on a 3:2 monitor, firefox, Linux mint, no idea if that affects anything, but the more info you have the better [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:32, 17 September 2025 (UTC)
:::Hi, thanks for your reply. Please don’t use MinervaNeue, it’s a mobile-only theme and isn’t intended for desktop use. It’s also not currently in use on mobile, as it doesn’t work correctly there either. That’s why you’re seeing missing tabs and sidebar items. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 20:57, 17 September 2025 (UTC)

==Main Page 404==

I am getting a 404 on the site. Turns out I was able to get to the main page if I manually remove the "/Main_Page" from the URL bar, but that seems wrong. [[User:Chuck|Chuck]] ([[User talk:Chuck|talk]]) 18:30, 22 September 2025 (UTC)

:Thanks for pointing that out! This happened during our migration to new infrastructure, before the redirects were fully in place. It’s all fixed now. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 23:46, 28 September 2025 (UTC)

==How do you edit beginning of an article with StubNotice?==

I was trying to edit the beginning of the article on [[Medical ventilator]] (to add a see also link to the medical equipment article).

The article has a StubNotice template at the beginning (on the same line as the beginning of the first paragraph).

When I try to save changes after making ANY change to the text on the same line as the stub notice template, it will not save (it gives me a message telling me about the procedure for requesting stubnotice removal). I am not trying to move or remove the stub notice, I didn't touch that. Even if all I try to do is put a newline or space after the template, or change words on the first line, it won't let me. This happens whether I use the visual editor or the source editor. I am using firefox running on linux.

I can save changes later on in that article, and I have edited other articles marked as stubs without issue.

The stubnotice documentation and talk page do not seem to document this behaviour, or tell me what to do. If this is desired behaviour, then the template should explain how to handle it.

Thank you. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 21:31, 24 September 2025 (UTC)

:Not a mod, but I think I can respond to this. You can’t and this is pretty much desired behaviour. The [[Special:AbuseFilter|Abuse filter]] is the reason for it. It does attack more than just that area too as it thinks you’re changing the notice. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:40, 28 September 2025 (UTC)
::I don't understand why this behavior would be desired. To me it seems like a bug, where the abuse filter is protecting more than it should.
::Regardless, how can we improve the lead paragraph when we can not change it?
::*Are we supposed to duplicate the immutable first paragraph, putting any revisions/improvements in a secondary copy of the first paragraph? Is there a standard template or way to document what is going on so it doesn't confuse readers when they see two first paragraphs?
::*Do we need to propose edits to the first paragraph in some form on the talk page, then request an administrator to come and actually make the change? (If so, how/where do we make the request?)
::*Are we expected to just ignore problems in the first paragraph, and revise the rest of it until the stub can be removed?
::Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 01:37, 1 October 2025 (UTC)
::I wonder if this edit, where an administrator used the visual editor to delete a deletion tag after the stubnotice might be part of the problem. Prior to that edit, the stubnotice was on its own line. After that edit, the stubnotice is on the same line as the first paragraph.
::https://consumerrights.wiki/index.php?title=Shortage_of_medical_ventilators_during_the_COVID_pandemic&diff=prev&oldid=25186
::If the abuse filter intentionally protects everything on the stubnotice line, then the problem may be in the visual editor, which should ensure that it preserves the newline at the end of a protected line. (At the very least, it should warn an administrator when they are suddenly protecting a bunch of text that wasn't protected before.) [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 02:06, 1 October 2025 (UTC)
:::I personally don’t like the current ‘stub notice can only be removed by mods’ anyway, and there are loads of article maintenance templates which '''don’t have this for some reason'''. Proposing edits in talk page is actually done on Wikipedia in the form of edit requests, where a mod will look at it there, but the thing is it won’t alert mods here to the request by just posting about it. The point about it protects the entire line seems valid to me and makes complete sense from my own experience, so I do think that is the most likely scenario. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:22, 1 October 2025 (UTC)
::::This is by design so that editors do not remove the notice until its been removed by staff for completeness. Once work on an article is completed you can post an appeal in the noticeboard or discord #appeals staff do actively check these so that peer edits can be approved and notices removed. This is both by policy and system design; it is not a bug. If you have thoughts on how we can improve this process feel free to bring it up in the dashboard - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 15:46, 12 October 2025 (UTC)
:::::If this is desired behavior -- why? What purpose does it serve making it so the ''entire first paragraph'' of an article is ''immutable''?
:::::Note that the issue is the protection of the rest of the line, not the protection of the notice itself.
:::::@[[User:Atsumari|Atsumari]] Sorry, I don't know where/what the dashboard is, please give me a link. In the meantime, I will post suggestions for improvement here. Thank you.
:::::How to improve it:
:::::*Fix the code, so that only the stubnotice template is protected, not the rest of the line.
:::::*Fix the code when submitting a change so that it ''always'' adds a newline immediately after a stubnotice (or other protected template) if there isn't one there.
:::::*When a moderator submits a change with anything on the same line as a protected template, (either by adding to it, or by deleting the newline at the end of the line) the software should issue a warning, telling them what this will do to everybody else and asking them to confirm that they really want to do that. (Make the warning simple, clear, blatant, something you have to type a response to so people will read it and not autoclick.)
:::::Temporary workarounds:
:::::Add cautionary notices to the stubnotice template and its documentation.
:::::*The documentation should explain this behavior, tell moderators what the intended use of protecting the rest of the line is, and warn moderators about the problems it can cause.
:::::*If the visual editor is part of the problem (as I suspect it may be, given the edit which caused the problem in this article), then the documentation should warn moderators to be especially careful when using it around stubnotices.
:::::*The template text should explain what is going on, so an editor encountering the problem for the first time knows what is happening, and what to do about it. (How to get help to fix this case.) [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 19:46, 18 October 2025 (UTC)
::::::Just found that the template:incomplete has same problem. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 05:17, 19 October 2025 (UTC)
::::::That part about the first paragraph being un-editable is not intended but the fact that users cannot edit the stub notice (or other notices) is created so someone cant just arbitrariliy edit their post removing the notices without staff review and formal appeal of the action by the user. As for where the dashboard is [[Consumer Rights Wiki talk:Moderators' noticeboard]] here is a link to it. As for the rest of your concerns I will flag down one of the tech folks or Keith for you to provide a more detailed explaination or look into exactly why everything in a first paragraph is being locked down as if someone adds a stub notices it should be at the top and above all text so there should be a seperation between the article text and the stub notice. This might also just be a policy thing we need to discuss as the stub notice is working as intended but the text after it being locked is not. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 08:24, 1 November 2025 (UTC)

==`wiki.rossmanngroup` not redirecting properly==

Example: <nowiki>https://wiki.rossmanngroup.com/wiki/Mozilla</nowiki> redirects to <nowiki>https://consumerrights.wiki/w/Wiki/Mozilla</nowiki> instead of <nowiki>https://consumerrights.wiki/w/Mozilla</nowiki>

See [https://www.youtube.com/watch?v=-8bTquKjzos here] for more old links [[User:Rudxain|Rudxain]] ([[User talk:Rudxain|talk]]) 05:18, 2 October 2025 (UTC)

:Should now be fixed! Thanks for pointing it out [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 15:11, 2 October 2025 (UTC)

==Turkcell Superonline article issue==

On the [[Turkcell Superonline]] article, I got a ‘new topic’ button in the main (not talk) namespace. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:54, 19 October 2025 (UTC)

==Missing Icons for Notices section==

<img src="/extensions/Echo/modules/icons/notice.svg" role="presentation" alt=" "> returns nothing, so in Notices tab each notice greats you with broken image icon. Successfully reproduced in chrome and firefox in Linux (Debian 12 with KDE), chrome, firefix, and safari, in MacOS 26 on ARM-based Mac [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:23, 8 November 2025 (UTC)

==Categories with 1 article should redirect to that article==

More UX guidlines issue, than bug, but if category includes exactly 1 article, it will save user few seconds of life if that category click redirects to that article. In example, Uber Technologies have 1 article called Uber, and for regular user who is not a contributor it is annoying to click on it after opening category. [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:27, 8 November 2025 (UTC)

==Blue on slightly different blue on main page header is awful for accessibility.==

<nowiki><div class="header-box"> has #5d68bb background color and links have #88a3e8 color. It is 2.02:1 contrast ration, which is against WCAG 2.0 4.5:1 contrast ratio requirement for accessibility.</nowiki> [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:33, 8 November 2025 (UTC)

==CAPTCHA appears only after pressing Add topic or any other similar main activity button clicked==

More of a suggestion, but it would be much better if CAPTCHA appeared if user made changes in all required fields/field. Less clicks to action - better UI, more engaged regular users. [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:35, 8 November 2025 (UTC)

:What do you mean could you provide a more detailed explanation? That way the development team can actually look at this and see what’s possible. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 07:13, 9 November 2025 (UTC)

== Numeric usernames in cites produce warnings ==
Usernames allow a wide range of characters. When <code>|author=</code> is used, the warning should not exist. The numberic warning should still exist on <code>|last=</code> and <code>|first=</code>. Many pages in [[:Category:CS1 maint: numeric names: authors list]] are false positives. [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 16:56, 9 November 2025 (UTC)

Consumer Rights Wiki talk:Bugs

2025-11-09T16:58:08Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Numeric usernames in cites produce warnings */ fixed link

[[Category:CRW]]
<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — Issues of Interest to Developers</div>
When reporting a bug, please include as much detail as possible to help developers reproduce and fix the issue.
'''Please do not report security issues here'''. Email them to '''security@fulu.org''' instead.

*'''Check for duplicates:''' look through existing reports before posting to avoid repeats.
*'''System details:''' include your operating system, browser, and platform (e.g. Windows, macOS, Linux, x86, ARM, Chrome, Edge, Safari, Firefox).
*'''Inputs and outputs:''' describe what you did, what you expected to happen, and what actually happened.
*'''Reproduction steps:''' provide clear, step-by-step instructions so developers can replicate the bug.
*For general discussions not related to bugs, please use the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderators' noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Bugs|Report a new bug]]</div>

*You will receive a response from [[User:UntoK]] or [[User:JakeL]], who are contracted to provide professional support for this wiki in a production environment.
</div>
 
{{Archives}} 

==Wiki search engine indexing==

There are a couple of posts asking about search engine indexing of this wiki: [[Consumer Rights Wiki talk:Moderators' noticeboard#Should CRW be indexed by search engines?]] and [[Talk:Main Page#Suggestion: Implementing a /robots.txt page]]. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:20, 24 August 2025 (UTC)

:We are currently looking into this and I will update the thread as and when we have a solution or any further news. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 00:38, 8 September 2025 (UTC)

==Moderator's noticebord and report bug pages innaccessible(ish) in old look==

I know it must not be a very high priority, but i just wanted to let you guys know that if you change appearance of the wiki through the settings, the side bar no longer contains stuff like the moderator's noticeboard and the report bug page [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 02:34, 2 September 2025 (UTC)

:@[[User:Plankton|Plankton]] What skin are you talking about? On [https://consumerrights.wiki/index.php?title=Main_Page&useskin=vector 2010 vector] (the "old look") the sidebar appears just fine. The only skin without a sidebar is MinervaNeue, which is the MediaWiki suggested mobile skin (which I understand has been disabled on this wiki for the time being while the technical team works out bugs). Would appreciate more information on what is happening (are other sidebar items showing?, etc.). '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 03:27, 2 September 2025 (UTC)
:Hi, I would also appreciate clarification on this if possible please, particularly which theme you are referencing. I have tried all the installed themes and have not been able to reproduce the issue outside of the MinervaNeue theme, which, as noted by Jack, is a mobile-specific theme and shouldn’t be used on desktop. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 00:37, 8 September 2025 (UTC)
::Hey there @[[User:JackFromWisconsin|JackFromWisconsin]] @[[User:JakeL|JakeL]] I apologize for the late response I havent been able to be active on this wiki as of late. The skin is MinervaNeue. When I switch to it, some tabs such as the "Report a bug" and "Moderators' noticeboard" are not present in the sidebar (which is toggleable on that theme).
::I will add that i am on a 3:2 monitor, firefox, Linux mint, no idea if that affects anything, but the more info you have the better [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:32, 17 September 2025 (UTC)
:::Hi, thanks for your reply. Please don’t use MinervaNeue, it’s a mobile-only theme and isn’t intended for desktop use. It’s also not currently in use on mobile, as it doesn’t work correctly there either. That’s why you’re seeing missing tabs and sidebar items. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 20:57, 17 September 2025 (UTC)

==Main Page 404==

I am getting a 404 on the site. Turns out I was able to get to the main page if I manually remove the "/Main_Page" from the URL bar, but that seems wrong. [[User:Chuck|Chuck]] ([[User talk:Chuck|talk]]) 18:30, 22 September 2025 (UTC)

:Thanks for pointing that out! This happened during our migration to new infrastructure, before the redirects were fully in place. It’s all fixed now. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 23:46, 28 September 2025 (UTC)

==How do you edit beginning of an article with StubNotice?==

I was trying to edit the beginning of the article on [[Medical ventilator]] (to add a see also link to the medical equipment article).

The article has a StubNotice template at the beginning (on the same line as the beginning of the first paragraph).

When I try to save changes after making ANY change to the text on the same line as the stub notice template, it will not save (it gives me a message telling me about the procedure for requesting stubnotice removal). I am not trying to move or remove the stub notice, I didn't touch that. Even if all I try to do is put a newline or space after the template, or change words on the first line, it won't let me. This happens whether I use the visual editor or the source editor. I am using firefox running on linux.

I can save changes later on in that article, and I have edited other articles marked as stubs without issue.

The stubnotice documentation and talk page do not seem to document this behaviour, or tell me what to do. If this is desired behaviour, then the template should explain how to handle it.

Thank you. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 21:31, 24 September 2025 (UTC)

:Not a mod, but I think I can respond to this. You can’t and this is pretty much desired behaviour. The [[Special:AbuseFilter|Abuse filter]] is the reason for it. It does attack more than just that area too as it thinks you’re changing the notice. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:40, 28 September 2025 (UTC)
::I don't understand why this behavior would be desired. To me it seems like a bug, where the abuse filter is protecting more than it should.
::Regardless, how can we improve the lead paragraph when we can not change it?
::*Are we supposed to duplicate the immutable first paragraph, putting any revisions/improvements in a secondary copy of the first paragraph? Is there a standard template or way to document what is going on so it doesn't confuse readers when they see two first paragraphs?
::*Do we need to propose edits to the first paragraph in some form on the talk page, then request an administrator to come and actually make the change? (If so, how/where do we make the request?)
::*Are we expected to just ignore problems in the first paragraph, and revise the rest of it until the stub can be removed?
::Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 01:37, 1 October 2025 (UTC)
::I wonder if this edit, where an administrator used the visual editor to delete a deletion tag after the stubnotice might be part of the problem. Prior to that edit, the stubnotice was on its own line. After that edit, the stubnotice is on the same line as the first paragraph.
::https://consumerrights.wiki/index.php?title=Shortage_of_medical_ventilators_during_the_COVID_pandemic&diff=prev&oldid=25186
::If the abuse filter intentionally protects everything on the stubnotice line, then the problem may be in the visual editor, which should ensure that it preserves the newline at the end of a protected line. (At the very least, it should warn an administrator when they are suddenly protecting a bunch of text that wasn't protected before.) [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 02:06, 1 October 2025 (UTC)
:::I personally don’t like the current ‘stub notice can only be removed by mods’ anyway, and there are loads of article maintenance templates which '''don’t have this for some reason'''. Proposing edits in talk page is actually done on Wikipedia in the form of edit requests, where a mod will look at it there, but the thing is it won’t alert mods here to the request by just posting about it. The point about it protects the entire line seems valid to me and makes complete sense from my own experience, so I do think that is the most likely scenario. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:22, 1 October 2025 (UTC)
::::This is by design so that editors do not remove the notice until its been removed by staff for completeness. Once work on an article is completed you can post an appeal in the noticeboard or discord #appeals staff do actively check these so that peer edits can be approved and notices removed. This is both by policy and system design; it is not a bug. If you have thoughts on how we can improve this process feel free to bring it up in the dashboard - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 15:46, 12 October 2025 (UTC)
:::::If this is desired behavior -- why? What purpose does it serve making it so the ''entire first paragraph'' of an article is ''immutable''?
:::::Note that the issue is the protection of the rest of the line, not the protection of the notice itself.
:::::@[[User:Atsumari|Atsumari]] Sorry, I don't know where/what the dashboard is, please give me a link. In the meantime, I will post suggestions for improvement here. Thank you.
:::::How to improve it:
:::::*Fix the code, so that only the stubnotice template is protected, not the rest of the line.
:::::*Fix the code when submitting a change so that it ''always'' adds a newline immediately after a stubnotice (or other protected template) if there isn't one there.
:::::*When a moderator submits a change with anything on the same line as a protected template, (either by adding to it, or by deleting the newline at the end of the line) the software should issue a warning, telling them what this will do to everybody else and asking them to confirm that they really want to do that. (Make the warning simple, clear, blatant, something you have to type a response to so people will read it and not autoclick.)
:::::Temporary workarounds:
:::::Add cautionary notices to the stubnotice template and its documentation.
:::::*The documentation should explain this behavior, tell moderators what the intended use of protecting the rest of the line is, and warn moderators about the problems it can cause.
:::::*If the visual editor is part of the problem (as I suspect it may be, given the edit which caused the problem in this article), then the documentation should warn moderators to be especially careful when using it around stubnotices.
:::::*The template text should explain what is going on, so an editor encountering the problem for the first time knows what is happening, and what to do about it. (How to get help to fix this case.) [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 19:46, 18 October 2025 (UTC)
::::::Just found that the template:incomplete has same problem. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 05:17, 19 October 2025 (UTC)
::::::That part about the first paragraph being un-editable is not intended but the fact that users cannot edit the stub notice (or other notices) is created so someone cant just arbitrariliy edit their post removing the notices without staff review and formal appeal of the action by the user. As for where the dashboard is [[Consumer Rights Wiki talk:Moderators' noticeboard]] here is a link to it. As for the rest of your concerns I will flag down one of the tech folks or Keith for you to provide a more detailed explaination or look into exactly why everything in a first paragraph is being locked down as if someone adds a stub notices it should be at the top and above all text so there should be a seperation between the article text and the stub notice. This might also just be a policy thing we need to discuss as the stub notice is working as intended but the text after it being locked is not. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 08:24, 1 November 2025 (UTC)

==`wiki.rossmanngroup` not redirecting properly==

Example: <nowiki>https://wiki.rossmanngroup.com/wiki/Mozilla</nowiki> redirects to <nowiki>https://consumerrights.wiki/w/Wiki/Mozilla</nowiki> instead of <nowiki>https://consumerrights.wiki/w/Mozilla</nowiki>

See [https://www.youtube.com/watch?v=-8bTquKjzos here] for more old links [[User:Rudxain|Rudxain]] ([[User talk:Rudxain|talk]]) 05:18, 2 October 2025 (UTC)

:Should now be fixed! Thanks for pointing it out [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 15:11, 2 October 2025 (UTC)

==Turkcell Superonline article issue==

On the [[Turkcell Superonline]] article, I got a ‘new topic’ button in the main (not talk) namespace. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:54, 19 October 2025 (UTC)

==Missing Icons for Notices section==

<img src="/extensions/Echo/modules/icons/notice.svg" role="presentation" alt=" "> returns nothing, so in Notices tab each notice greats you with broken image icon. Successfully reproduced in chrome and firefox in Linux (Debian 12 with KDE), chrome, firefix, and safari, in MacOS 26 on ARM-based Mac [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:23, 8 November 2025 (UTC)

==Categories with 1 article should redirect to that article==

More UX guidlines issue, than bug, but if category includes exactly 1 article, it will save user few seconds of life if that category click redirects to that article. In example, Uber Technologies have 1 article called Uber, and for regular user who is not a contributor it is annoying to click on it after opening category. [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:27, 8 November 2025 (UTC)

==Blue on slightly different blue on main page header is awful for accessibility.==

<nowiki><div class="header-box"> has #5d68bb background color and links have #88a3e8 color. It is 2.02:1 contrast ration, which is against WCAG 2.0 4.5:1 contrast ratio requirement for accessibility.</nowiki> [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:33, 8 November 2025 (UTC)

==CAPTCHA appears only after pressing Add topic or any other similar main activity button clicked==

More of a suggestion, but it would be much better if CAPTCHA appeared if user made changes in all required fields/field. Less clicks to action - better UI, more engaged regular users. [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:35, 8 November 2025 (UTC)

:What do you mean could you provide a more detailed explanation? That way the development team can actually look at this and see what’s possible. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 07:13, 9 November 2025 (UTC)

== Numeric usernames in cites produce warnings ==
Usernames allow a wide range of characters. When <code>|author=</code> is used, the warning should not exist. The numberic warning should still exist on <code>|last=</code> and <code>|first=</code>. All pages in [[:Category:CS1 maint: numeric names: authors list]] are false positives. [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 16:56, 9 November 2025 (UTC)

Consumer Rights Wiki talk:Bugs

2025-11-09T16:56:48Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: created /* Numeric usernames in cites produce warnings */

[[Category:CRW]]
<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — Issues of Interest to Developers</div>
When reporting a bug, please include as much detail as possible to help developers reproduce and fix the issue.
'''Please do not report security issues here'''. Email them to '''security@fulu.org''' instead.

*'''Check for duplicates:''' look through existing reports before posting to avoid repeats.
*'''System details:''' include your operating system, browser, and platform (e.g. Windows, macOS, Linux, x86, ARM, Chrome, Edge, Safari, Firefox).
*'''Inputs and outputs:''' describe what you did, what you expected to happen, and what actually happened.
*'''Reproduction steps:''' provide clear, step-by-step instructions so developers can replicate the bug.
*For general discussions not related to bugs, please use the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderators' noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Bugs|Report a new bug]]</div>

*You will receive a response from [[User:UntoK]] or [[User:JakeL]], who are contracted to provide professional support for this wiki in a production environment.
</div>
 
{{Archives}} 

==Wiki search engine indexing==

There are a couple of posts asking about search engine indexing of this wiki: [[Consumer Rights Wiki talk:Moderators' noticeboard#Should CRW be indexed by search engines?]] and [[Talk:Main Page#Suggestion: Implementing a /robots.txt page]]. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:20, 24 August 2025 (UTC)

:We are currently looking into this and I will update the thread as and when we have a solution or any further news. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 00:38, 8 September 2025 (UTC)

==Moderator's noticebord and report bug pages innaccessible(ish) in old look==

I know it must not be a very high priority, but i just wanted to let you guys know that if you change appearance of the wiki through the settings, the side bar no longer contains stuff like the moderator's noticeboard and the report bug page [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 02:34, 2 September 2025 (UTC)

:@[[User:Plankton|Plankton]] What skin are you talking about? On [https://consumerrights.wiki/index.php?title=Main_Page&useskin=vector 2010 vector] (the "old look") the sidebar appears just fine. The only skin without a sidebar is MinervaNeue, which is the MediaWiki suggested mobile skin (which I understand has been disabled on this wiki for the time being while the technical team works out bugs). Would appreciate more information on what is happening (are other sidebar items showing?, etc.). '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 03:27, 2 September 2025 (UTC)
:Hi, I would also appreciate clarification on this if possible please, particularly which theme you are referencing. I have tried all the installed themes and have not been able to reproduce the issue outside of the MinervaNeue theme, which, as noted by Jack, is a mobile-specific theme and shouldn’t be used on desktop. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 00:37, 8 September 2025 (UTC)
::Hey there @[[User:JackFromWisconsin|JackFromWisconsin]] @[[User:JakeL|JakeL]] I apologize for the late response I havent been able to be active on this wiki as of late. The skin is MinervaNeue. When I switch to it, some tabs such as the "Report a bug" and "Moderators' noticeboard" are not present in the sidebar (which is toggleable on that theme).
::I will add that i am on a 3:2 monitor, firefox, Linux mint, no idea if that affects anything, but the more info you have the better [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 20:32, 17 September 2025 (UTC)
:::Hi, thanks for your reply. Please don’t use MinervaNeue, it’s a mobile-only theme and isn’t intended for desktop use. It’s also not currently in use on mobile, as it doesn’t work correctly there either. That’s why you’re seeing missing tabs and sidebar items. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 20:57, 17 September 2025 (UTC)

==Main Page 404==

I am getting a 404 on the site. Turns out I was able to get to the main page if I manually remove the "/Main_Page" from the URL bar, but that seems wrong. [[User:Chuck|Chuck]] ([[User talk:Chuck|talk]]) 18:30, 22 September 2025 (UTC)

:Thanks for pointing that out! This happened during our migration to new infrastructure, before the redirects were fully in place. It’s all fixed now. [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 23:46, 28 September 2025 (UTC)

==How do you edit beginning of an article with StubNotice?==

I was trying to edit the beginning of the article on [[Medical ventilator]] (to add a see also link to the medical equipment article).

The article has a StubNotice template at the beginning (on the same line as the beginning of the first paragraph).

When I try to save changes after making ANY change to the text on the same line as the stub notice template, it will not save (it gives me a message telling me about the procedure for requesting stubnotice removal). I am not trying to move or remove the stub notice, I didn't touch that. Even if all I try to do is put a newline or space after the template, or change words on the first line, it won't let me. This happens whether I use the visual editor or the source editor. I am using firefox running on linux.

I can save changes later on in that article, and I have edited other articles marked as stubs without issue.

The stubnotice documentation and talk page do not seem to document this behaviour, or tell me what to do. If this is desired behaviour, then the template should explain how to handle it.

Thank you. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 21:31, 24 September 2025 (UTC)

:Not a mod, but I think I can respond to this. You can’t and this is pretty much desired behaviour. The [[Special:AbuseFilter|Abuse filter]] is the reason for it. It does attack more than just that area too as it thinks you’re changing the notice. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:40, 28 September 2025 (UTC)
::I don't understand why this behavior would be desired. To me it seems like a bug, where the abuse filter is protecting more than it should.
::Regardless, how can we improve the lead paragraph when we can not change it?
::*Are we supposed to duplicate the immutable first paragraph, putting any revisions/improvements in a secondary copy of the first paragraph? Is there a standard template or way to document what is going on so it doesn't confuse readers when they see two first paragraphs?
::*Do we need to propose edits to the first paragraph in some form on the talk page, then request an administrator to come and actually make the change? (If so, how/where do we make the request?)
::*Are we expected to just ignore problems in the first paragraph, and revise the rest of it until the stub can be removed?
::Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 01:37, 1 October 2025 (UTC)
::I wonder if this edit, where an administrator used the visual editor to delete a deletion tag after the stubnotice might be part of the problem. Prior to that edit, the stubnotice was on its own line. After that edit, the stubnotice is on the same line as the first paragraph.
::https://consumerrights.wiki/index.php?title=Shortage_of_medical_ventilators_during_the_COVID_pandemic&diff=prev&oldid=25186
::If the abuse filter intentionally protects everything on the stubnotice line, then the problem may be in the visual editor, which should ensure that it preserves the newline at the end of a protected line. (At the very least, it should warn an administrator when they are suddenly protecting a bunch of text that wasn't protected before.) [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 02:06, 1 October 2025 (UTC)
:::I personally don’t like the current ‘stub notice can only be removed by mods’ anyway, and there are loads of article maintenance templates which '''don’t have this for some reason'''. Proposing edits in talk page is actually done on Wikipedia in the form of edit requests, where a mod will look at it there, but the thing is it won’t alert mods here to the request by just posting about it. The point about it protects the entire line seems valid to me and makes complete sense from my own experience, so I do think that is the most likely scenario. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:22, 1 October 2025 (UTC)
::::This is by design so that editors do not remove the notice until its been removed by staff for completeness. Once work on an article is completed you can post an appeal in the noticeboard or discord #appeals staff do actively check these so that peer edits can be approved and notices removed. This is both by policy and system design; it is not a bug. If you have thoughts on how we can improve this process feel free to bring it up in the dashboard - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 15:46, 12 October 2025 (UTC)
:::::If this is desired behavior -- why? What purpose does it serve making it so the ''entire first paragraph'' of an article is ''immutable''?
:::::Note that the issue is the protection of the rest of the line, not the protection of the notice itself.
:::::@[[User:Atsumari|Atsumari]] Sorry, I don't know where/what the dashboard is, please give me a link. In the meantime, I will post suggestions for improvement here. Thank you.
:::::How to improve it:
:::::*Fix the code, so that only the stubnotice template is protected, not the rest of the line.
:::::*Fix the code when submitting a change so that it ''always'' adds a newline immediately after a stubnotice (or other protected template) if there isn't one there.
:::::*When a moderator submits a change with anything on the same line as a protected template, (either by adding to it, or by deleting the newline at the end of the line) the software should issue a warning, telling them what this will do to everybody else and asking them to confirm that they really want to do that. (Make the warning simple, clear, blatant, something you have to type a response to so people will read it and not autoclick.)
:::::Temporary workarounds:
:::::Add cautionary notices to the stubnotice template and its documentation.
:::::*The documentation should explain this behavior, tell moderators what the intended use of protecting the rest of the line is, and warn moderators about the problems it can cause.
:::::*If the visual editor is part of the problem (as I suspect it may be, given the edit which caused the problem in this article), then the documentation should warn moderators to be especially careful when using it around stubnotices.
:::::*The template text should explain what is going on, so an editor encountering the problem for the first time knows what is happening, and what to do about it. (How to get help to fix this case.) [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 19:46, 18 October 2025 (UTC)
::::::Just found that the template:incomplete has same problem. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 05:17, 19 October 2025 (UTC)
::::::That part about the first paragraph being un-editable is not intended but the fact that users cannot edit the stub notice (or other notices) is created so someone cant just arbitrariliy edit their post removing the notices without staff review and formal appeal of the action by the user. As for where the dashboard is [[Consumer Rights Wiki talk:Moderators' noticeboard]] here is a link to it. As for the rest of your concerns I will flag down one of the tech folks or Keith for you to provide a more detailed explaination or look into exactly why everything in a first paragraph is being locked down as if someone adds a stub notices it should be at the top and above all text so there should be a seperation between the article text and the stub notice. This might also just be a policy thing we need to discuss as the stub notice is working as intended but the text after it being locked is not. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 08:24, 1 November 2025 (UTC)

==`wiki.rossmanngroup` not redirecting properly==

Example: <nowiki>https://wiki.rossmanngroup.com/wiki/Mozilla</nowiki> redirects to <nowiki>https://consumerrights.wiki/w/Wiki/Mozilla</nowiki> instead of <nowiki>https://consumerrights.wiki/w/Mozilla</nowiki>

See [https://www.youtube.com/watch?v=-8bTquKjzos here] for more old links [[User:Rudxain|Rudxain]] ([[User talk:Rudxain|talk]]) 05:18, 2 October 2025 (UTC)

:Should now be fixed! Thanks for pointing it out [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 15:11, 2 October 2025 (UTC)

==Turkcell Superonline article issue==

On the [[Turkcell Superonline]] article, I got a ‘new topic’ button in the main (not talk) namespace. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:54, 19 October 2025 (UTC)

==Missing Icons for Notices section==

<img src="/extensions/Echo/modules/icons/notice.svg" role="presentation" alt=" "> returns nothing, so in Notices tab each notice greats you with broken image icon. Successfully reproduced in chrome and firefox in Linux (Debian 12 with KDE), chrome, firefix, and safari, in MacOS 26 on ARM-based Mac [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:23, 8 November 2025 (UTC)

==Categories with 1 article should redirect to that article==

More UX guidlines issue, than bug, but if category includes exactly 1 article, it will save user few seconds of life if that category click redirects to that article. In example, Uber Technologies have 1 article called Uber, and for regular user who is not a contributor it is annoying to click on it after opening category. [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:27, 8 November 2025 (UTC)

==Blue on slightly different blue on main page header is awful for accessibility.==

<nowiki><div class="header-box"> has #5d68bb background color and links have #88a3e8 color. It is 2.02:1 contrast ration, which is against WCAG 2.0 4.5:1 contrast ratio requirement for accessibility.</nowiki> [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:33, 8 November 2025 (UTC)

==CAPTCHA appears only after pressing Add topic or any other similar main activity button clicked==

More of a suggestion, but it would be much better if CAPTCHA appeared if user made changes in all required fields/field. Less clicks to action - better UI, more engaged regular users. [[User:Banana|Banana]] ([[User talk:Banana|talk]]) 01:35, 8 November 2025 (UTC)

:What do you mean could you provide a more detailed explanation? That way the development team can actually look at this and see what’s possible. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 07:13, 9 November 2025 (UTC)

== Numeric usernames in cites produce warnings ==
Usernames allow a wide range of characters. When <code>|author=</code> is used, the warning should not exist. The numberic warning should still exist on <code>|last=</code> and <code>|first=</code>. All pages in [[:CS1 maint: numeric names: authors list]] are false positives. [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 16:56, 9 November 2025 (UTC)

Red Shell tracker

2025-11-09T16:49:33Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF:

{{Incomplete}}The Red Shell Tracker is a tracker used in many popular games.

==Red Shell Data Harvesting==
The Red Shell incident occurred in 2018 when players discovered that several games had silently included a third-party tracking tool called Red Shell. This software collected anonymized data (like operating system, browser type, and screen resolution) to help game developers understand how effective their ads were at bringing in players.<ref name=":0">{{Cite web |last=Bailey |first=Dustin |date=18 Jun 2018 |title=Total War, Vermintide, and more are dumping controversial tracking program Red Shell |url=https://www.pcgamesn.com/red-shell-spyware |url-status=live |access-date=24 Jun 2025 |website=pcgamesn.com}}</ref>

The controversy arose because players weren’t notified or given the option to opt out, which many felt was a violation of their privacy.<ref name=":2">{{Cite web |last=Chalk |first=Andy |date=2018-06-19 |title=Red Shell analytics software causes privacy uproar, over a dozen developers vow to drop it (Updated) |url=https://www.pcgamer.com/red-shell-analytics-software-causes-privacy-uproar-over-a-dozen-developers-vow-to-drop-it/ |access-date=2025-11-09 |website=PC Gamer}}</ref> While there was an opt-out option, allowing players to disable Red Shell's tracking through redshell.io/optout or by contacting Red Shell directly, many felt this should have been communicated more clearly.<ref name=":1">{{Cite web |last=@BrokenClock |date=2018-06-11 |title=RedShell! Spyware?! - Warhammer: Vermintide 2 / Gameplay Feedback |url=https://forums.fatsharkgames.com/t/redshell-spyware/24228 |access-date=2025-11-09 |website=Fatshark Forums}}</ref> As word spread, the backlash grew quickly across forums and social media, with accusations of [[spyware]] being leveled at games using the tool.<ref name=":1" /><ref name=":3">{{Cite web |last=u/Alexspeed75 |date=2018-06-09 |title=<nowiki>[PSA]</nowiki> RED SHELL Spyware - "Holy Potatoes! We’re in Space?!" integrated and removed it after complaints : r/Steam |url=https://www.reddit.com/r/Steam/comments/8pud8b/psa_red_shell_spyware_holy_potatoes_were_in_space/ |access-date=2025-11-09 |website=reddit}}</ref><ref>{{Cite web |last=wiuuuh |title=Steam Community :: Guide :: How to block the REDSHELL spyware (new steam spyware) |url=https://steamcommunity.com/sharedfiles/filedetails/?id=1417938235 |access-date=2025-11-09 |website=steamcommunity.com}}</ref> Due to mounting pressure, dozens of developers—including Fatshark—publicly committed to removing Red Shell from their games.<ref>{{Cite web |last=Good |first=Owen S. |date=2018-06-20 |title=Red Shell ‘spyware’ caught in PC games and several studios take it out |url=https://www.polygon.com/2018/6/20/17485762/red-shell-spyware-pc-games-controversy-steam/ |access-date=2025-11-09 |website=Polygon}}</ref><ref>{{Cite web |last=Valentine |first=Rebekah |date=2018-06-20 |title=Studios commit to removing Red Shell due to player complaints |url=https://www.gamesindustry.biz/studios-commit-to-removing-red-shell-due-to-player-complaints |access-date=2025-11-09 |website=GamesIndustry.biz}}</ref>

==Fatshark's response==

Fatshark, the developer of Warhammer: Vermintide 2, responded to the Red Shell controversy by acknowledging the community's concerns and announcing they would remove the software.<ref>{{Cite web |last=Calvin |first=Alex |date=19 Jun 2018 |title=Vermintide, Elder Scrolls and Total War devs ditch Red Shell |url=https://www.pcgamesinsider.biz/news/67270/vermintide-elder-scrolls-and-total-war-devs-ditch-red-shell/ |url-status= |access-date=24 Jun 2025 |website=www.pcgamesinsider.biz}}</ref> In a statement on their official forums, they clarified that Red Shell was used only to track the effectiveness of their marketing campaigns and did not collect personal information. They also stated that they understood the concerns and, due to the backlash and lack of player consent, they would disable and fully remove Red Shell from the game in a future update.<ref name=":4">{{Cite web |last=Hedge |date=2018-06-15 |title=Red Shell Spyware? :: Warhammer: Vermintide 2 Helmgart Keep - General Discussions |url=https://steamcommunity.com/app/552500/discussions/0/1696049513777441702/?ctp=19#c3559414588253858897 |access-date=2025-11-09 |website=steamcommunity.com}}</ref>

==Consumer response==

The consumer response to the Red Shell incident in Warhammer: Vermintide 2 was largely negative, with many players expressing anger and frustration over the lack of transparency regarding the data tracking tool.<ref name=":3" /> Many felt that the inclusion of Red Shell without prior notification or consent was a violation of their privacy.<ref name=":2" /> Players on forums, social media, and review sites criticized Fatshark for using tracking software that they perceived as a form of spyware, even though the data collected was anonymized.<ref name=":0" />

Some players were particularly upset because they were unaware that the tool was running in the background, especially those who had obtained the game through free promotions or discounts.{{Citation needed}} Concerns were raised about the game's integrity and trustworthiness, with accusations that it might lead to further, more invasive forms of tracking in the future.<ref name=":1" /> This backlash led to widespread criticism, and in response, Fatshark removed Red Shell from the game in late June 2018, apologizing to players for the oversight and assuring them that their privacy would be respected moving forward.<ref name=":4" />

==References==
<references />
[[Category:Incidents]]
[[Category:Warhammer: Vermintide 2]]

Red Shell tracker

2025-11-09T16:48:44Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: (template as written doesnt exist, have to have an unnecessary warning for using correct username)

{{Incomplete}}The Red Shell Tracker is a tracker used in many popular games.

==Red Shell Data Harvesting==
The Red Shell incident occurred in 2018 when players discovered that several games had silently included a third-party tracking tool called Red Shell. This software collected anonymized data (like operating system, browser type, and screen resolution) to help game developers understand how effective their ads were at bringing in players.<ref name=":0">{{Cite web |last=Bailey |first=Dustin |date=18 Jun 2018 |title=Total War, Vermintide, and more are dumping controversial tracking program Red Shell |url=https://www.pcgamesn.com/red-shell-spyware |url-status=live |access-date=24 Jun 2025 |website=pcgamesn.com}}</ref>

The controversy arose because players weren’t notified or given the option to opt out, which many felt was a violation of their privacy.<ref name=":2">{{Cite web |last=Chalk |first=Andy |date=2018-06-19 |title=Red Shell analytics software causes privacy uproar, over a dozen developers vow to drop it (Updated) |url=https://www.pcgamer.com/red-shell-analytics-software-causes-privacy-uproar-over-a-dozen-developers-vow-to-drop-it/ |access-date=2025-11-09 |website=PC Gamer}}</ref> While there was an opt-out option, allowing players to disable Red Shell's tracking through redshell.io/optout or by contacting Red Shell directly, many felt this should have been communicated more clearly.<ref name=":1">{{Cite web |last=@BrokenClock |date=2018-06-11 |title=RedShell! Spyware?! - Warhammer: Vermintide 2 / Gameplay Feedback |url=https://forums.fatsharkgames.com/t/redshell-spyware/24228 |access-date=2025-11-09 |website=Fatshark Forums}}</ref> As word spread, the backlash grew quickly across forums and social media, with accusations of [[spyware]] being leveled at games using the tool.<ref name=":1" /><ref name=":3">{{Cite web |last=u/Alexspeed75}} |date=2018-06-09 |title=<nowiki>[PSA]</nowiki> RED SHELL Spyware - "Holy Potatoes! We’re in Space?!" integrated and removed it after complaints : r/Steam |url=https://www.reddit.com/r/Steam/comments/8pud8b/psa_red_shell_spyware_holy_potatoes_were_in_space/ |access-date=2025-11-09 |website=reddit}}</ref><ref>{{Cite web |last=wiuuuh |title=Steam Community :: Guide :: How to block the REDSHELL spyware (new steam spyware) |url=https://steamcommunity.com/sharedfiles/filedetails/?id=1417938235 |access-date=2025-11-09 |website=steamcommunity.com}}</ref> Due to mounting pressure, dozens of developers—including Fatshark—publicly committed to removing Red Shell from their games.<ref>{{Cite web |last=Good |first=Owen S. |date=2018-06-20 |title=Red Shell ‘spyware’ caught in PC games and several studios take it out |url=https://www.polygon.com/2018/6/20/17485762/red-shell-spyware-pc-games-controversy-steam/ |access-date=2025-11-09 |website=Polygon}}</ref><ref>{{Cite web |last=Valentine |first=Rebekah |date=2018-06-20 |title=Studios commit to removing Red Shell due to player complaints |url=https://www.gamesindustry.biz/studios-commit-to-removing-red-shell-due-to-player-complaints |access-date=2025-11-09 |website=GamesIndustry.biz}}</ref>

==Fatshark's response==

Fatshark, the developer of Warhammer: Vermintide 2, responded to the Red Shell controversy by acknowledging the community's concerns and announcing they would remove the software.<ref>{{Cite web |last=Calvin |first=Alex |date=19 Jun 2018 |title=Vermintide, Elder Scrolls and Total War devs ditch Red Shell |url=https://www.pcgamesinsider.biz/news/67270/vermintide-elder-scrolls-and-total-war-devs-ditch-red-shell/ |url-status= |access-date=24 Jun 2025 |website=www.pcgamesinsider.biz}}</ref> In a statement on their official forums, they clarified that Red Shell was used only to track the effectiveness of their marketing campaigns and did not collect personal information. They also stated that they understood the concerns and, due to the backlash and lack of player consent, they would disable and fully remove Red Shell from the game in a future update.<ref name=":4">{{Cite web |last=Hedge |date=2018-06-15 |title=Red Shell Spyware? :: Warhammer: Vermintide 2 Helmgart Keep - General Discussions |url=https://steamcommunity.com/app/552500/discussions/0/1696049513777441702/?ctp=19#c3559414588253858897 |access-date=2025-11-09 |website=steamcommunity.com}}</ref>

==Consumer response==

The consumer response to the Red Shell incident in Warhammer: Vermintide 2 was largely negative, with many players expressing anger and frustration over the lack of transparency regarding the data tracking tool.<ref name=":3" /> Many felt that the inclusion of Red Shell without prior notification or consent was a violation of their privacy.<ref name=":2" /> Players on forums, social media, and review sites criticized Fatshark for using tracking software that they perceived as a form of spyware, even though the data collected was anonymized.<ref name=":0" />

Some players were particularly upset because they were unaware that the tool was running in the background, especially those who had obtained the game through free promotions or discounts.{{Citation needed}} Concerns were raised about the game's integrity and trustworthiness, with accusations that it might lead to further, more invasive forms of tracking in the future.<ref name=":1" /> This backlash led to widespread criticism, and in response, Fatshark removed Red Shell from the game in late June 2018, apologizing to players for the oversight and assuring them that their privacy would be respected moving forward.<ref name=":4" />

==References==
<references />
[[Category:Incidents]]
[[Category:Warhammer: Vermintide 2]]

Red Shell tracker

2025-11-09T16:44:26Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: fixed cite warning (for real this time)

{{Incomplete}}The Red Shell Tracker is a tracker used in many popular games.

==Red Shell Data Harvesting==
The Red Shell incident occurred in 2018 when players discovered that several games had silently included a third-party tracking tool called Red Shell. This software collected anonymized data (like operating system, browser type, and screen resolution) to help game developers understand how effective their ads were at bringing in players.<ref name=":0">{{Cite web |last=Bailey |first=Dustin |date=18 Jun 2018 |title=Total War, Vermintide, and more are dumping controversial tracking program Red Shell |url=https://www.pcgamesn.com/red-shell-spyware |url-status=live |access-date=24 Jun 2025 |website=pcgamesn.com}}</ref>

The controversy arose because players weren’t notified or given the option to opt out, which many felt was a violation of their privacy.<ref name=":2">{{Cite web |last=Chalk |first=Andy |date=2018-06-19 |title=Red Shell analytics software causes privacy uproar, over a dozen developers vow to drop it (Updated) |url=https://www.pcgamer.com/red-shell-analytics-software-causes-privacy-uproar-over-a-dozen-developers-vow-to-drop-it/ |access-date=2025-11-09 |website=PC Gamer}}</ref> While there was an opt-out option, allowing players to disable Red Shell's tracking through redshell.io/optout or by contacting Red Shell directly, many felt this should have been communicated more clearly.<ref name=":1">{{Cite web |last=@BrokenClock |date=2018-06-11 |title=RedShell! Spyware?! - Warhammer: Vermintide 2 / Gameplay Feedback |url=https://forums.fatsharkgames.com/t/redshell-spyware/24228 |access-date=2025-11-09 |website=Fatshark Forums}}</ref> As word spread, the backlash grew quickly across forums and social media, with accusations of [[spyware]] being leveled at games using the tool.<ref name=":1" /><ref name=":3">{{Cite web |last={{as written|u/Alexspeed75}} |date=2018-06-09 |title=<nowiki>[PSA]</nowiki> RED SHELL Spyware - "Holy Potatoes! We’re in Space?!" integrated and removed it after complaints : r/Steam |url=https://www.reddit.com/r/Steam/comments/8pud8b/psa_red_shell_spyware_holy_potatoes_were_in_space/ |access-date=2025-11-09 |website=reddit}}</ref><ref>{{Cite web |last=wiuuuh |title=Steam Community :: Guide :: How to block the REDSHELL spyware (new steam spyware) |url=https://steamcommunity.com/sharedfiles/filedetails/?id=1417938235 |access-date=2025-11-09 |website=steamcommunity.com}}</ref> Due to mounting pressure, dozens of developers—including Fatshark—publicly committed to removing Red Shell from their games.<ref>{{Cite web |last=Good |first=Owen S. |date=2018-06-20 |title=Red Shell ‘spyware’ caught in PC games and several studios take it out |url=https://www.polygon.com/2018/6/20/17485762/red-shell-spyware-pc-games-controversy-steam/ |access-date=2025-11-09 |website=Polygon}}</ref><ref>{{Cite web |last=Valentine |first=Rebekah |date=2018-06-20 |title=Studios commit to removing Red Shell due to player complaints |url=https://www.gamesindustry.biz/studios-commit-to-removing-red-shell-due-to-player-complaints |access-date=2025-11-09 |website=GamesIndustry.biz}}</ref>

==Fatshark's response==

Fatshark, the developer of Warhammer: Vermintide 2, responded to the Red Shell controversy by acknowledging the community's concerns and announcing they would remove the software.<ref>{{Cite web |last=Calvin |first=Alex |date=19 Jun 2018 |title=Vermintide, Elder Scrolls and Total War devs ditch Red Shell |url=https://www.pcgamesinsider.biz/news/67270/vermintide-elder-scrolls-and-total-war-devs-ditch-red-shell/ |url-status= |access-date=24 Jun 2025 |website=www.pcgamesinsider.biz}}</ref> In a statement on their official forums, they clarified that Red Shell was used only to track the effectiveness of their marketing campaigns and did not collect personal information. They also stated that they understood the concerns and, due to the backlash and lack of player consent, they would disable and fully remove Red Shell from the game in a future update.<ref name=":4">{{Cite web |last=Hedge |date=2018-06-15 |title=Red Shell Spyware? :: Warhammer: Vermintide 2 Helmgart Keep - General Discussions |url=https://steamcommunity.com/app/552500/discussions/0/1696049513777441702/?ctp=19#c3559414588253858897 |access-date=2025-11-09 |website=steamcommunity.com}}</ref>

==Consumer response==

The consumer response to the Red Shell incident in Warhammer: Vermintide 2 was largely negative, with many players expressing anger and frustration over the lack of transparency regarding the data tracking tool.<ref name=":3" /> Many felt that the inclusion of Red Shell without prior notification or consent was a violation of their privacy.<ref name=":2" /> Players on forums, social media, and review sites criticized Fatshark for using tracking software that they perceived as a form of spyware, even though the data collected was anonymized.<ref name=":0" />

Some players were particularly upset because they were unaware that the tool was running in the background, especially those who had obtained the game through free promotions or discounts.{{Citation needed}} Concerns were raised about the game's integrity and trustworthiness, with accusations that it might lead to further, more invasive forms of tracking in the future.<ref name=":1" /> This backlash led to widespread criticism, and in response, Fatshark removed Red Shell from the game in late June 2018, apologizing to players for the oversight and assuring them that their privacy would be respected moving forward.<ref name=":4" />

==References==
<references />
[[Category:Incidents]]
[[Category:Warhammer: Vermintide 2]]

Red Shell tracker

2025-11-09T16:36:28Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Red Shell Data Harvesting */ fixed cite warning

{{Incomplete}}The Red Shell Tracker is a tracker used in many popular games.

==Red Shell Data Harvesting==
The Red Shell incident occurred in 2018 when players discovered that several games had silently included a third-party tracking tool called Red Shell. This software collected anonymized data (like operating system, browser type, and screen resolution) to help game developers understand how effective their ads were at bringing in players.<ref name=":0">{{Cite web |last=Bailey |first=Dustin |date=18 Jun 2018 |title=Total War, Vermintide, and more are dumping controversial tracking program Red Shell |url=https://www.pcgamesn.com/red-shell-spyware |url-status=live |access-date=24 Jun 2025 |website=pcgamesn.com}}</ref>

The controversy arose because players weren’t notified or given the option to opt out, which many felt was a violation of their privacy.<ref name=":2">{{Cite web |last=Chalk |first=Andy |date=2018-06-19 |title=Red Shell analytics software causes privacy uproar, over a dozen developers vow to drop it (Updated) |url=https://www.pcgamer.com/red-shell-analytics-software-causes-privacy-uproar-over-a-dozen-developers-vow-to-drop-it/ |access-date=2025-11-09 |website=PC Gamer}}</ref> While there was an opt-out option, allowing players to disable Red Shell's tracking through redshell.io/optout or by contacting Red Shell directly, many felt this should have been communicated more clearly.<ref name=":1">{{Cite web |last=@BrokenClock |date=2018-06-11 |title=RedShell! Spyware?! - Warhammer: Vermintide 2 / Gameplay Feedback |url=https://forums.fatsharkgames.com/t/redshell-spyware/24228 |access-date=2025-11-09 |website=Fatshark Forums}}</ref> As word spread, the backlash grew quickly across forums and social media, with accusations of [[spyware]] being leveled at games using the tool.<ref name=":1" /><ref name=":3">{{Cite web |author=u/Alexspeed75 |date=2018-06-09 |title=<nowiki>[PSA]</nowiki> RED SHELL Spyware - "Holy Potatoes! We’re in Space?!" integrated and removed it after complaints : r/Steam |url=https://www.reddit.com/r/Steam/comments/8pud8b/psa_red_shell_spyware_holy_potatoes_were_in_space/ |access-date=2025-11-09 |website=reddit}}</ref><ref>{{Cite web |last=wiuuuh |title=Steam Community :: Guide :: How to block the REDSHELL spyware (new steam spyware) |url=https://steamcommunity.com/sharedfiles/filedetails/?id=1417938235 |access-date=2025-11-09 |website=steamcommunity.com}}</ref> Due to mounting pressure, dozens of developers—including Fatshark—publicly committed to removing Red Shell from their games.<ref>{{Cite web |last=Good |first=Owen S. |date=2018-06-20 |title=Red Shell ‘spyware’ caught in PC games and several studios take it out |url=https://www.polygon.com/2018/6/20/17485762/red-shell-spyware-pc-games-controversy-steam/ |access-date=2025-11-09 |website=Polygon}}</ref><ref>{{Cite web |last=Valentine |first=Rebekah |date=2018-06-20 |title=Studios commit to removing Red Shell due to player complaints |url=https://www.gamesindustry.biz/studios-commit-to-removing-red-shell-due-to-player-complaints |access-date=2025-11-09 |website=GamesIndustry.biz}}</ref>

==Fatshark's response==

Fatshark, the developer of Warhammer: Vermintide 2, responded to the Red Shell controversy by acknowledging the community's concerns and announcing they would remove the software.<ref>{{Cite web |last=Calvin |first=Alex |date=19 Jun 2018 |title=Vermintide, Elder Scrolls and Total War devs ditch Red Shell |url=https://www.pcgamesinsider.biz/news/67270/vermintide-elder-scrolls-and-total-war-devs-ditch-red-shell/ |url-status= |access-date=24 Jun 2025 |website=www.pcgamesinsider.biz}}</ref> In a statement on their official forums, they clarified that Red Shell was used only to track the effectiveness of their marketing campaigns and did not collect personal information. They also stated that they understood the concerns and, due to the backlash and lack of player consent, they would disable and fully remove Red Shell from the game in a future update.<ref name=":4">{{Cite web |last=Hedge |date=2018-06-15 |title=Red Shell Spyware? :: Warhammer: Vermintide 2 Helmgart Keep - General Discussions |url=https://steamcommunity.com/app/552500/discussions/0/1696049513777441702/?ctp=19#c3559414588253858897 |access-date=2025-11-09 |website=steamcommunity.com}}</ref>

==Consumer response==

The consumer response to the Red Shell incident in Warhammer: Vermintide 2 was largely negative, with many players expressing anger and frustration over the lack of transparency regarding the data tracking tool.<ref name=":3" /> Many felt that the inclusion of Red Shell without prior notification or consent was a violation of their privacy.<ref name=":2" /> Players on forums, social media, and review sites criticized Fatshark for using tracking software that they perceived as a form of spyware, even though the data collected was anonymized.<ref name=":0" />

Some players were particularly upset because they were unaware that the tool was running in the background, especially those who had obtained the game through free promotions or discounts.{{Citation needed}} Concerns were raised about the game's integrity and trustworthiness, with accusations that it might lead to further, more invasive forms of tracking in the future.<ref name=":1" /> This backlash led to widespread criticism, and in response, Fatshark removed Red Shell from the game in late June 2018, apologizing to players for the oversight and assuring them that their privacy would be respected moving forward.<ref name=":4" />

==References==
<references />
[[Category:Incidents]]
[[Category:Warhammer: Vermintide 2]]

Red Shell tracker

2025-11-09T16:18:20Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Red Shell Data Harvesting */ added more refs

Talk:Guide - Windows 10 end of support

2025-11-09T14:45:19Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: started /* Other operating system upgrade paths */

== Suggestion: Delete this guide, replace it with a link to an external one ==

I have my doubts about most of the information presented in this guide, some of which I know either isnt exactly accurate, not useful to users reading this, or simply incorrect.

A few that stood out:
{{Quote|
"It is still possible to use Windows 10 and still receive updates for the next years, however that is only possible for the LTSC versions of the operating system"
Last half is incorrect, ESU updates for GAC users are available.}}
{{Quote|
"The LTSC versions of Windows 10 don't support Apps, like the Windows Store and any other app that you would install from the Windows store, among other restrictions."
They do. You can install MS store using one command and install appx packages using [https://apps.microsoft.com/detail/9nblggh4nns1 App Installer].}}
{{Quote|
"The script can be found in this GitHub repository; additional information for using the script can be found there."
Not exactly wrong, but theres no need to use a third-party script to in-place upgrade from GAC to LTSC.}}
{{Quote|
"Windows likes to reinstall system components that were once uninstalled by the user, during the upgrade process, like for example Windows Defender."
Why would you uninstall Defender?}}
{{Quote|
"Product keys are one way"
Dont suggest buying cheap keys from shady grey-markets. This is bad for many reasons. You can activate for free, and safely.}}
{{Quote|
"If you have any nerd friends, you could ask them for methods."
Nice gatekeeping, but historically Microsoft has not really cared at all about these methods.}}

I propose removing this guide entirely and replacing it with a link to a much better [https://massgrave.dev/windows10_eol external guide by MAS] for the following reasons:

1. Its constantly updated, covers much more than this guide, and is useful.

2. Less doubt about the credibility of the info presented, its written by people with actual knowledge.

3. Generally it just doesnt make sense (to me at least) to maintain a separate guide when something like this exists.

It doesnt really make sense to have an entire page for just this one link, so it could be listed somewhere else on the other Windows pages. [[User:Hugo9655|Hugo9655]] ([[User talk:Hugo9655|talk]]) 14:28, 9 November 2025 (UTC)

== Other operating system upgrade paths ==
The guide says what to do for Windows 10 LTS, but not another that doesn't involve buying a new computer: installing a Linux distro or maybe even one of the BSDs. Internal or external guides should cover all major options. Moving to 10 LTS isn't the only option. [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 14:45, 9 November 2025 (UTC)

Guide - Windows 10 end of support

2025-11-09T14:37:39Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: moved post-install under win10 ltsc instructions

{{GuideNotice}}
Microsoft officially ended the support for consumer editions of Windows 10 on the 14th of October, 2025. This leads to many people who don't know how to proceed, because they either don't want to upgrade to Windows 11, or would be willing to, but their PC isn't supported due to Microsoft's consumer unfriendly restrictions on what hardware can be used with Windows 11.

==Windows LTSC Versions with support until 2032==
It is still possible to use Windows 10 and still receive updates for the next years, however that is only possible for the LTSC versions of the operating system, the version that is normally not accessible for the general public. It is still possible to download, install and use that edition of Windows 10, only thing is, you can't just normally install that version or upgrade to it and except everything to work the same like in normal Windows 10. The LTSC versions of Windows 10 don't support Apps, like the Windows Store and any other app that you would install from the Windows store, among other restrictions. Not due to technical limitations or anything like that; it's theoretically possible to have Windows 10 LTSC support all the things a normal Windows 10 installation could support, Microsoft just decided that the LTSC editions won't have the support for Apps and other things built in to the OS.

Here is a Microsoft page that lists the support end dates for ''Windows 10 IoT Enterprise LTSC 2021'' https://learn.microsoft.com/en-us/lifecycle/products/windows-10-iot-enterprise-ltsc-2021

There is a way to upgrade an existing Windows 10 install to ''Windows 10 IoT Enterprise LTSC 2021'', while keeping all the applications you installed, weather it be a Windows store application or "normal" programs like your browser of choice, games and everything else, and the installers for Windows technically support that as well, it just doesn't let you do that voluntarily, but it can be made to support it.

==Upgrading to an LTSC edition of Windows==
In order to upgrade your PC from normal Windows 10 Home/Pro/Education to ''Windows 10 IoT Enterprise LTSC 2021'' you need the installation medium, that usually comes in an ISO format, and you need to make the installer believe that your currently installed Windows version is that you want to upgrade to. That can either be done automatically by a script, or manually.

===IMPORTANT DISCLAIMERS===
* Windows will not be activated after switching to ''IoT Enterprise LTSC'' and you'll have to acquire a new Windows license for this particular edition of Windows 10
* The ISO for the '''''IoT''' Enterprise LTSC'' is only available with the English (US) language pack, meaning, no matter what language your OS is set to, it will be set to English (US) after the installation. This can however be changed to any language you want, and Windows supports, once the installation is complete. Microsoft provides a list of supported languages and how to change them, you can find it [https://support.microsoft.com/en-gb/windows/language-packs-for-windows-a5094319-a92d-18de-5b53-1cfc697cfca8#windowsversion=windows_10 here]

===Using the script===
The script can be found in this GitHub [https://github.com/emmi-ari/Windows-10-IoT-LTSC-Convert repository]; additional information for using the script can be found there. 
It is advised that you finished downloading the ISO before proceeding with the script.

Here's the step by step guide to use the script, to upgrade to the LTSC edition of Windows:

''Important: Save and close everything you're doing before proceeding with the installation process. Windows will automatically restart!''

#Once the script is started you'll be asked about the "execution policy". You have to press <code>Y</code> or <code>A</code> and press enter.
#Now a window will open where you have to select the ISO that contains the installer for ''Windows 10 IoT Enterprise LTSC 2021''
#The setup wizard will start now. It'll take a few minutes for the installer to complete the initialization.
#If your current OS does not have English (US) as its system language, you'll be presented with a "What needs your attention" screen, from the installer. Here you have to acknowledge that your system locale will be changed to English (US). You have to click the "OK" button, ''not'' the "Refresh" button on the bottom right of the window.
#Now you should see the setup window displaying a "Ready to install" message, with a recap, that says "Install Windows 10 IoT Enterprise LTSC" and "Keep personal files and apps". You can proceed by clicking the "Install" button.
#There will now be a full screen display of the setup, telling you to wait until the computer restarts.
#You can start using your computer again, when you see a Windows login screen to your account.

===Manual approach===
If you'd rather manually upgrade your computer to the LTSC edition of Windows you of course can. Here's a step by step guide on how to do that:

#Registry Changes
##Open <code>regedit.exe</code> and navigate to <code>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion</code> and
##Change the value for <code>EditionID</code> to <code>IoTEnterpriseS</code>,
##and change the value for <code>ProductName</code> to <code>Windows 10 IoT Enterprise LTSC 2021</code>
#Setup
##Mount the ISO you downloaded, by double clicking the .ISO file in Windows
##Start <code>setup.exe</code> from the root of the mounted installation drive.
##Click on "Change how Windows Setup downloads updates" and select "Not right now". The other option has a huge overhead, and installing updates will be available after a successful installation
##Also make sure that you '''haven't''' checked the checkbox, that grants Microsoft the right to snoop on your installation process via telemetry.
##Go to the next page and accept the license agreement.
##If your current OS does not have English (US) as its system language, you'll be presented with a "What needs your attention" screen, from the installer. Here you have to acknowledge that your system locale will be changed to English (US). You have to click the "OK" button, ''not'' the "Refresh" button on the bottom right of the window.
##Now you should see the setup window displaying a "Ready to install" message, with a recap, that says "Install Windows 10 IoT Enterprise LTSC" and "Keep personal files and apps". You can proceed by clicking the "Install" button.
##There will now be a full screen display of the setup, telling you to wait until the computer restarts.
##You can start using your computer again, when you see a Windows login screen to your account.

===Post installation===
Due to Microsoft making it hard for the normal user to use the ''IoT Enterprise LTSC'' edition of Windows, you will lose your Windows activation and have to activate it again. Also there are several things you could check and do after the setup has completed and the computer is usable again. Windows likes to reinstall system components that were once uninstalled by the user, during the upgrade process, like for example Windows Defender.

====License====
After you first launch the new edition of Windows, you'll have lost your desktop backgrounds. That is because Windows doesn't want to allow for customization on a Windows installation that isn't activated.

There are several ways of activating a Windows product. Product keys are one way, however it is not as trivial to find cheap product keys for this edition of Windows as it is for Windows 10 Home or Pro.
Fortunately there are other ways of activating a Windows installation. If you have any nerd friends, you could ask them for methods.

Red Shell tracker

2025-11-09T14:14:39Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Red Shell Data Harvesting */ removed irrelevant warhammer mentions

{{Incomplete}}The Red Shell Tracker is a tracker used in many popular games.

==Red Shell Data Harvesting==
The Red Shell incident occurred in 2018 when players discovered that several games had silently included a third-party tracking tool called Red Shell. This software collected anonymized data (like operating system, browser type, and screen resolution) to help game developers understand how effective their ads were at bringing in players.<ref name=":0">{{Cite web |last=Bailey |first=Dustin |date=18 Jun 2018 |title=Total War, Vermintide, and more are dumping controversial tracking program Red Shell |url=https://www.pcgamesn.com/red-shell-spyware |url-status=live |access-date=24 Jun 2025 |website=pcgamesn.com}}</ref>

The controversy arose because players weren’t notified or given the option to opt out, which many felt was a violation of their privacy. While there was an opt-out option, allowing players to disable Red Shell's tracking through redshell.io/optout or by contacting Red Shell directly, many felt this should have been communicated more clearly.<ref name=":1">{{Cite web |last=@BrokenClock |date=2018-06-11 |title=RedShell! Spyware?! - Warhammer: Vermintide 2 / Gameplay Feedback |url=https://forums.fatsharkgames.com/t/redshell-spyware/24228 |access-date=2025-11-09 |website=Fatshark Forums}}</ref> As word spread, the backlash grew quickly across forums and social media, with accusations of [[spyware]] being leveled at games using the tool.<ref name=":1" /><ref>{{Cite web |last=u/Alexspeed75 |date=2018-06-09 |title=<nowiki>[PSA]</nowiki> RED SHELL Spyware - "Holy Potatoes! We’re in Space?!" integrated and removed it after complaints : r/Steam |url=https://www.reddit.com/r/Steam/comments/8pud8b/psa_red_shell_spyware_holy_potatoes_were_in_space/ |access-date=2025-11-09 |website=reddit}}</ref><ref>{{Cite web |last=wiuuuh |title=Steam Community :: Guide :: How to block the REDSHELL spyware (new steam spyware) |url=https://steamcommunity.com/sharedfiles/filedetails/?id=1417938235 |access-date=2025-11-09 |website=steamcommunity.com}}</ref> Due to mounting pressure, dozens of developers—including Fatshark—publicly committed to removing Red Shell from their games.<ref>{{Cite web |last=Good |first=Owen S. |date=2018-06-20 |title=Red Shell ‘spyware’ caught in PC games and several studios take it out |url=https://www.polygon.com/2018/6/20/17485762/red-shell-spyware-pc-games-controversy-steam/ |access-date=2025-11-09 |website=Polygon}}</ref><ref>{{Cite web |last=Valentine |first=Rebekah |date=2018-06-20 |title=Studios commit to removing Red Shell due to player complaints |url=https://www.gamesindustry.biz/studios-commit-to-removing-red-shell-due-to-player-complaints |access-date=2025-11-09 |website=GamesIndustry.biz}}</ref>

==Fatshark's response==

Fatshark, the developer of Warhammer: Vermintide 2, responded to the Red Shell controversy by acknowledging the community's concerns and announcing they would remove the software.<ref>{{Cite web |last=Calvin |first=Alex |date=19 Jun 2018 |title=Vermintide, Elder Scrolls and Total War devs ditch Red Shell |url=https://www.pcgamesinsider.biz/news/67270/vermintide-elder-scrolls-and-total-war-devs-ditch-red-shell/ |url-status= |access-date=24 Jun 2025 |website=www.pcgamesinsider.biz}}</ref> In a statement on their official forums, they clarified that Red Shell was used only to track the effectiveness of their marketing campaigns and did not collect personal information. However, they stated that they took privacy seriously and, due to the backlash and lack of player consent, they would disable and fully remove Red Shell from the game in a future update.

==Consumer response==

The consumer response to the Red Shell incident in Warhammer: Vermintide 2 was largely negative, with many players expressing anger and frustration over the lack of transparency regarding the data tracking tool. Many felt that the inclusion of Red Shell without prior notification or consent was a violation of their privacy. Players on forums, social media, and review sites criticized Fatshark for using tracking software that they perceived as a form of spyware, even though the data collected was anonymized.<ref name=":0" />

Some players were particularly upset because they were unaware that the tool was running in the background, especially those who had obtained the game through free promotions or discounts. Concerns were raised about the game's integrity and trustworthiness, with accusations that it might lead to further, more invasive forms of tracking in the future.<ref name=":1" /> This backlash led to widespread criticism, and in response, Fatshark removed Red Shell from the game in late June 2018, apologizing to players for the oversight and assuring them that their privacy would be respected moving forward.

==References==
<references />
[[Category:Incidents]]
[[Category:Warhammer: Vermintide 2]]

Red Shell tracker

2025-11-09T14:00:22Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: added some refs

{{Incomplete}}The Red Shell Tracker is a tracker used in many popular games.

==Red Shell Data Harvesting==
The Red Shell incident occurred in 2018 when players discovered that several games—including ''Warhammer: Vermintide 2''—had silently included a third-party tracking tool called Red Shell. This software collected anonymized data (like operating system, browser type, and screen resolution) to help game developers understand how effective their ads were at bringing in players.<ref name=":0">{{Cite web |last=Bailey |first=Dustin |date=18 Jun 2018 |title=Total War, Vermintide, and more are dumping controversial tracking program Red Shell |url=https://www.pcgamesn.com/red-shell-spyware |url-status=live |access-date=24 Jun 2025 |website=pcgamesn.com}}</ref>

The controversy arose because players weren’t notified or given the option to opt out, which many felt was a violation of their privacy. While there was an opt-out option, allowing players to disable Red Shell's tracking through redshell.io/optout or by contacting Red Shell directly, many felt this should have been communicated more clearly.<ref name=":1">{{Cite web |last=@BrokenClock |date=2018-06-11 |title=RedShell! Spyware?! - Warhammer: Vermintide 2 / Gameplay Feedback |url=https://forums.fatsharkgames.com/t/redshell-spyware/24228 |access-date=2025-11-09 |website=Fatshark Forums}}</ref> As word spread, the backlash grew quickly across forums and social media, with accusations of [[spyware]] being leveled at games using the tool.<ref name=":1" /><ref>{{Cite web |last=u/Alexspeed75 |date=2018-06-09 |title=<nowiki>[PSA]</nowiki> RED SHELL Spyware - "Holy Potatoes! We’re in Space?!" integrated and removed it after complaints : r/Steam |url=https://www.reddit.com/r/Steam/comments/8pud8b/psa_red_shell_spyware_holy_potatoes_were_in_space/ |access-date=2025-11-09 |website=reddit}}</ref><ref>{{Cite web |last=wiuuuh |title=Steam Community :: Guide :: How to block the REDSHELL spyware (new steam spyware) |url=https://steamcommunity.com/sharedfiles/filedetails/?id=1417938235 |access-date=2025-11-09 |website=steamcommunity.com}}</ref> Free players, who obtained the game during promotional giveaways or free weekends, were also exposed to Red Shell, further intensifying the backlash. Due to mounting pressure, dozens of developers—including Fatshark—publicly committed to removing Red Shell from their games.<ref>{{Cite web |last=Good |first=Owen S. |date=2018-06-20 |title=Red Shell ‘spyware’ caught in PC games and several studios take it out |url=https://www.polygon.com/2018/6/20/17485762/red-shell-spyware-pc-games-controversy-steam/ |access-date=2025-11-09 |website=Polygon}}</ref><ref>{{Cite web |last=Valentine |first=Rebekah |date=2018-06-20 |title=Studios commit to removing Red Shell due to player complaints |url=https://www.gamesindustry.biz/studios-commit-to-removing-red-shell-due-to-player-complaints |access-date=2025-11-09 |website=GamesIndustry.biz}}</ref>

==Fatshark's response==

Fatshark, the developer of Warhammer: Vermintide 2, responded to the Red Shell controversy by acknowledging the community's concerns and announcing they would remove the software.<ref>{{Cite web |last=Calvin |first=Alex |date=19 Jun 2018 |title=Vermintide, Elder Scrolls and Total War devs ditch Red Shell |url=https://www.pcgamesinsider.biz/news/67270/vermintide-elder-scrolls-and-total-war-devs-ditch-red-shell/ |url-status= |access-date=24 Jun 2025 |website=www.pcgamesinsider.biz}}</ref> In a statement on their official forums, they clarified that Red Shell was used only to track the effectiveness of their marketing campaigns and did not collect personal information. However, they stated that they took privacy seriously and, due to the backlash and lack of player consent, they would disable and fully remove Red Shell from the game in a future update.

==Consumer response==

The consumer response to the Red Shell incident in Warhammer: Vermintide 2 was largely negative, with many players expressing anger and frustration over the lack of transparency regarding the data tracking tool. Many felt that the inclusion of Red Shell without prior notification or consent was a violation of their privacy. Players on forums, social media, and review sites criticized Fatshark for using tracking software that they perceived as a form of spyware, even though the data collected was anonymized.<ref name=":0" />

Some players were particularly upset because they were unaware that the tool was running in the background, especially those who had obtained the game through free promotions or discounts. Concerns were raised about the game's integrity and trustworthiness, with accusations that it might lead to further, more invasive forms of tracking in the future.<ref name=":1" /> This backlash led to widespread criticism, and in response, Fatshark removed Red Shell from the game in late June 2018, apologizing to players for the oversight and assuring them that their privacy would be respected moving forward.

==References==
<references />
[[Category:Incidents]]
[[Category:Warhammer: Vermintide 2]]

Yandex

2025-11-09T12:54:40Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: formatting

{{stub}}
{{InfoboxCompany
| Name = Yandex LLC
| Type = Private
| Founded = 1997
| Industry = Technology, Internet based services
| Official Website = https://yandex.com/
| Logo = Yandex logo.png
}}[[wikipedia:Yandex|Yandex]] is a Russian technology conglomerate that provides internet-related services such as [[wikipedia:Yandex Search|Yandex Search]], [[wikipedia:Yandex Taxi|Yandex Taxi]] and [[wikipedia:Yandex Maps|Yandex Maps]] It was founded in 1997 by [[wikipedia:Arkady Volozh|Arkady Volozh]] and [[wikipedia:Ilya Segalovich|Ilya Segalovich]] as a search engine and over the years developed to become the number one used search engine in the Russian Federation<ref>{{Cite web |date=July 2024 |title=Search Engine Market Share Russian Federation |url=https://gs.statcounter.com/search-engine-market-share/all/russian-federation |url-status=live |access-date=16 Aug 2025 |website=Statcounter}}</ref> and started having subsidiary companies in many different industries including: [https://ru.wikipedia.org/wiki/Yandex Cloud cloud computing], [[wikipedia:Yandex Maps|web mapping]], [[wikipedia:Yandex Eda|online food ordering]], [[wikipedia:Kinopoisk|streaming media]], [[wikipedia:Yandex Market|online shopping]], a [[wikipedia:Yandex Taxi|ridesharing company]], [[wikipedia:Yandex Music|Music]], and not so long ago started making it's own [https://yandex.ru/support/yandex-factory/commo/ru/ electronic devices]

==Consumer impact summary==

====User freedom====
The user can freely create an account and delete it, but when the user tries to delete an account, it tries to keep them from deleting it by asking questions like why they wish to delete their profile.

====User privacy====
As of 19 May 2022, the Yandex privacy policy states that they collect:<ref>{{Cite web |date=19 May 2022 |title=Yandex Legal documents |url=https://yandex.com/legal/confidential/ |url-status=live |access-date=16 Aug 2025 |website=Yandex}}</ref>
* Your name
* Mobile phone number
* Address
* Age
* HTTP headers
* IP address
* Cookies
* Web beacons/pixel tags
* Browser information
* Information about your hardware and software
* Wi-Fi network data
* Date and time of accessing the sites or services
* Your search history
* Data on purchases in the services
* Data on visited organizations
* Your likes and preferences
* Email addresses of your email contacts
* Phonebook data
* Information about interactions with other users
* Files and content stored in Yandex systems
* (Geo)location information
* Payment card information

====Business model====
The business model of Yandex is maintaining its customer relationships through continuous innovation, customer support services, and personalized user experiences. Also Yandex is investing in it's own AI.

====Market control====
Yandex is the leading search engine in the Russian Federation, and is actively trying to get even more subsidiary companies to control more of the Russian market.

==Incidents==
{| class="wikitable"
|+
!Contoversy
!Year
!Background Info
!Aftermath
!Related Article
!Related Video (s)
|-
|Yandex being bundled with sketchy software, and paying bootleg Windows copy makers to include their browser as the default application upon install.
|unknown - present
!
|No consequences
|[https://www.malwarebytes.com/blog/detections/pup-optional-yandex PUP.Optional.Yandex]
|[https://www.youtube.com/watch?v=_MzkwNa-g-0 '''Как я обхитрил Яндекс и всех сборщиков Windows''']
|-
|Yandex makes all searches about [[wikipedia:Alexei Navalny|Navalny]] give only negative results
|27 April 2020 - 28 April 2020
|Navalny was the main oppositioner of the Russian Goverment. They tried to paint him in a bad light through the search results.
|Yandex had to back down and say it was a "timed experiment".
|[https://web.archive.org/web/20200428080018/https://tjournal.ru/news/162614-yandeks-vsemi-svoimi-servisami-risuet-obraz-navalnogo «Яндекс» всеми своими сервисами рисует образ Навального]
|
|-
|Yandex was accused of advertising potentially unsafe results, including fake versions of well-known programs and websites.
|3 September 2024
|Yandex has promoted fake results for Skype, Anydesk, and other software, that was bundled with malware.
|Yandex was taken to court, and was forced to pay ₽10,000 (~$125)
|[https://www.kommersant.ru/doc/4443619 «Яндекс» наказали за рекламу контрафакта]
[https://habr.com/ru/articles/489254/ Яндекс помогает распространять вредоносное ПО?]
|
|-
|Yandex collects data about users' locations, travel speeds, and names of the Wi-Fi networks they connect to. Also, Yandex profiles users based on their search queries using Yandex "Alice".
|January 2023
|In January 2023, Yandex had a massive source code leak, containing around 45 gigabytes of data.
|In a press release about the data breach, Yandex said that user data was not affected, and apologized for its opaque recommendation system and "racial slurs" in some parts of its code.
|[https://www.wired.com/story/yandex-leaks-crypta-ads/ Leaked Yandex Code Breaks Open the Creepy Black Box of Online Advertising]
[https://ir.yandex/press-releases?year=2023&id=2023-01-31 Yandex comments on cybersecurity incident]
|
|-
|Yandex was spying on its Android users using [[wikipedia:Yandex.Metrica|Yandex Metrica]]
|June 2025
|Yandex Metrica was sending unique identificators of it's users since 2017, from browsers into Yandex apps, which let them to link the websites the user visited to a specific user account in the Yandex ecosystem.
|After the incident was known, google started an investigation, which made yandex to stop collecting data.
|[https://arstechnica.com/security/2025/06/meta-and-yandex-are-de-anonymizing-android-users-web-browsing-identifiers/ Meta and Yandex are de-anonymizing Android users’ web browsing identifiers]
|
|}

==Products==

====Products====

===[[wikipedia:Yandex Search|Yandex Search]] - 23 Sept 1997 - present===
Used to censor searches to favor a political party and promote sketchy software

===[[wikipedia:Yandex Taxi|Yandex Taxi]] - 26 Oct 2011 - present===

===[[wikipedia:Yandex Maps|Yandex Maps]] - 27 Aug 2004 - present===

===[[wikipedia:Yandex.Metrica|Yandex Metrica]] - 2008 - present===
Used to steal data from Android users

===[[wikipedia:Yandex Music|Yandex Music]] - 22 Sept 2010 - present===

===[[wikipedia:Yandex Eda|Yandex Eda]] - Jan 2018 - present===

===[[wikipedia:Yandex Cloud|Yandex Cloud]] - Oct 2020 - present===

===[[wikipedia:Yandex Market|Yandex Market]] - 30 Nov 2000 - present===

===[https://yandex.ru/support/yandex-factory/commo/ru/ Commo] - 28 Mar 2022 - present===

===[[wikipedia:Yandex Disk|Yandex Disk]] - Apr 2012 - present===

===[[wikipedia:Yandex Mail|Yandex Mail]] - June 2000 - present===

===[[wikipedia:Dzen News|Dzen News]] - 21 June 2000 - present===

===[[wikipedia:Yandex Translate|Yandex Translate]] - 22 Mar 2011 - present===

===[[wikipedia:Alice (virtual assistant)|Yandex Alice]] - 10 Oct 2017 - present===
Used to profile users to sell them more personalised things.

==See also==
*[[Google]]
*[[Bing]]
*[[DuckDuckGo Browser|DuckDuckGo]]

==References==
<references />
[[Category:{{PAGENAME}}]]

Miku Terms of Service and Arbitration

2025-11-09T12:19:11Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: unless i'm mistaken, this is made by AI/LLM

{{SloppyAI}}
The [[Miku]] [[Terms of service|ToS]] is long, and can be potentially confusing for customers to understand. This section is meant to summarize and highlight important parts of the Miku TOS. Specifically, this section will cover:

#Miku Customer Requirements, Restrictions, & Reservations.
#Miku's ability to change aspects of their services and your immediate agreement to them.
#The Customer's rights to stop using Miku services or products.
#Customer data retained after canceling Miku services.
#Miku's commitment to making content available on their services.
#Miku's [[Forced arbitration|Forced Arbitration clause]].

===1. Miku Customer Requirements, Restrictions & Reservations.===
<blockquote>
====''Requirements:''====
</blockquote>

Through using Miku services, submitting data to Miku services, or setting up Miku products. Miku is allowed to collect personal data of you and your child. Any data collected about children is collected from the parent as the "guardian".<ref>{{Cite web |title=Miku ToS section "What about my privacy?" |url=https://mikucare.com/pages/terms-of-service#toc2 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc2 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "What about my privacy?"}}</ref>

Any content or data you share or otherwise upload or edit on Miku services gives Miku "a '''worldwide''', '''non-exclusive''', '''perpetual''', '''royalty-free''', fully paid, sublicensable and transferable license to '''use''', '''edit''', '''modify''', '''truncate''', '''aggregate''', '''reproduce''', '''distribute''', '''prepare derivative works of''', '''display''', '''perform''', and otherwise '''fully exploit the User Submissions in connection with the Services and our (and our successors’ and assigns’) businesses''', including without limitation '''for promoting''' and '''redistributing part or all of the Services''' (and derivative works thereof) in any media formats and '''through any media channels''' (including, without limitation, third party websites and feeds), '''and including after your termination of your account or the Services.'''"<ref name=":2">{{Cite web |title=Miku ToS section "Do I have to grant any licenses to Miku or to other users?" |url=https://mikucare.com/pages/terms-of-service#toc7 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc7 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Do I have to grant any licenses to Miku or to other users?"}}</ref>

<blockquote>
====''Restrictions:''====
</blockquote>Miku has many restrictions it places on customers upon agreement to their terms of service, Miku's ToS begins in this section by stating:

"You represent, warrant, and agree that you will not contribute any Content or User Submission (each of those terms is defined below) or otherwise use the Services or interact with the Services in a manner that:"

following this, many restrictions are put in place, of those, these are the ones that violate consumer rights:

*Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of, or relating to, the Services;
*Jeopardizes the security of your Miku account or anyone else’s (such as allowing someone else to log in to the Services as you);
*Builds a competitive product or service using the Services, or builds a product or service using similar ideas, features, functions, or graphics as the Services or determines whether the Services are within the scope of any patent;

<blockquote>
====''Reservations:''====
</blockquote>

Miku reserves the right to remove, edit, or modify any content at their sole discretion, at any time, without notice to the customer including but not limited to the following reasons:

*'''No reason at all'''
*Allegations from third parties or authorities concerning the content
*to remove or block any content from the services.<ref name=":3">{{Cite web |title=Miku ToS section "What are my rights in Miku?" |url=https://mikucare.com/pages/terms-of-service#toc6 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc6 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "What are my rights in Miku?"}}</ref>

===2. Miku's ability to change aspects of their services and your immediate agreement to them.===

*Miku can change their paid services at any time, including eliminating all or parts of their paid services, '''without notice to the customer'''<ref>{{Cite web |title=Miku ToS section "Does Miku cost anything?" |url=https://mikucare.com/pages/terms-of-service#toc11 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc11 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Does Miku cost anything?"}}</ref>
*'''Miku can change their terms of service any time''', if changes are made to their ToS, Miku claims: "we will do our best to bring it to your attention by placing a notice on the Miku website, by sending you an email, and/or by some other means." Miku also notes: "'''If you use the Services in any way after a change to the Terms are effective, you agree to the changes to the Terms.'''"<ref>{{Cite web |title=Miku ToS section "Will these Terms ever change?" |url=https://mikucare.com/pages/terms-of-service#toc1 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc1 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Will these Terms ever change?"}}</ref>

===3. The Customer's right to stop using Miku services or products.===

*The customer is able to stop using Miku at any time and terminate the Terms of Service by contacting Miku's support email.
*'''Provisions in the Miku ToS that state anything done after the termination of your account will stay as such.''' (such as what this article mentions above with Miku customer requirements involving data retention, but is not solely limited to that.)<ref>{{Cite web |title=Miku ToS section "What if I want to stop using Miku?" |url=https://mikucare.com/pages/terms-of-service#toc22 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc22 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "What if I want to stop using Miku?"}}</ref>

===4. Customer data retained after canceling Miku services.===
Any data that is uploaded or created on or from Miku services regarding the parent or child can be retained by Miku indefinitely regardless of if the user terminates the ToS with Miku and cancels their subscription.<ref name=":2" />

===5. Miku's commitment to making content available on their services.===
Miku does not guarantee that any content will be available through Miku services that both Miku, and the customer provide. '''Miku reserves the right to change all content on their services.'''<ref name=":3" />

===6. Miku's [[Forced arbitration|Forced Arbitration clause]].===
Miku's ToS contains a complicated forced arbitration clause.

Miku's ToS states that any dispute, claim, or controversy the customer has with Miku must be determined with binding arbitration through a single arbitrator in either New Jersey, or submitted to a small claims court in New Jersey. The location may change if it is overly burdensome to the customer, and a virtual arbitration or over-the-phone arbitration may take place, or different location may be selected by the arbitrator.<ref>{{Cite web |title=Miku ToS section "Arbitration" |url=https://mikucare.com/pages/terms-of-service#toc28 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc28 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "Arbitration"}}</ref>

Miku's ToS explicitly states that any claims will take place on an individual basis, upon agreement to these terms, you forfeit the right to participate in "class actions" or "class arbitrations" against Miku.<ref>{{Cite web |title=Miku ToS section "No Class Actions" |url=https://mikucare.com/pages/terms-of-service#toc29 |url-status=live |archive-url=https://web.archive.org/web/20250722045420/https://mikucare.com/pages/terms-of-service#toc29 |archive-date=22 Jul 2025 |access-date=16 Aug 2025 |website=Miku ToS section "No Class Actions"}}</ref>

== Broader Implications Regarding Consumer Rights and Ownership ==
From reading the Terms of Service, it is understood that if Miku Services were to go offline without notice (which they are allowed to do), any data you created on or uploaded to the Miku services of yourself or your child is able to be retained by them forever. If Miku services were to shut down, customers would lose access to many of the care+ subscription features already supported by their device. If a customer was to try and reverse engineer or otherwise rebuild the services which were shut down to be able to use the already supported features of their Miku device, this would violate the terms of service and the customer could potentially be fined or jailed for individually modifying the Miku device, or providing a public solution for others to modify their Miku device to return accessibility to these features.

==References==
<references />
[[Category:Miku]]
[[Category:Forced Arbitration]]
[[Category:End-user license agreements]]

Eufy

2025-11-09T12:09:27Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: formatting

{{StubNotice}}
{{InfoboxCompany
| Name = Eufy
| Type = Subsidiary
| Founded = 2011
| Industry = Home security
| Official Website = https://www.eufy.com/
| Logo = Eufy logo.svg
}}

'''Eufy''' (stylised eufy) is a sub-brand of [https://en.m.wikipedia.org/wiki/Anker_Innovations Anker Innovations] and is a manufacturer of smart home technologies.<ref>{{Cite web |title=About Us |url=https://www.eufy.com/about |website=eufy US}}</ref> They are known for their security cameras, with their local storage security cameras marketed as keeping "your data is yours alone and eliminating monthly fees".<ref>{{Cite web |title=Local Storage Security Cameras |url=https://www.eufy.com/eu-en/collections/local-storage-security-camera |website=eufy US}}</ref> Eufy additionally provides a cloud backup system, which uses [[Amazon]] Web Services (AWS).<ref>{{Cite web |title=Privacy Commitment |url=https://support.eufy.com/s/article/Privacy-Commitment-1617358267456 |access-date=8 Feb 2025 |website=eufy US}}</ref>

==Consumer impact summary==
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
* User Freedom
* User Privacy
* Business Model
* Market Control}}

==Incidents==

===Leaking data to the cloud without user consent===
In 2022, security researcher Paul Moore found out that images and videos were uploaded to Eufy's servers for their notification service without informing the user.<ref>{{Cite web |author=Moore |first=Paul |date=23 Nov 2022 |title=Eufy leaking your "private" images/faces & names... to the cloud |url=https://www.youtube.com/watch?v=qOjiCbxP5Lc |via=YouTube}}</ref> This was the case when the HomeBase was offline, which is the local device where the video footage is usually stored. According to Eufy, the HomeBase 3 is does not have to use the AWS cloud server as the "high-performance database" on the device should be sufficient.<ref>{{Cite news |last=Diaz |first=Maria |date=1 Dec 2022 |title=Eufy's security cameras send data to the cloud without consent, and that's not the worst part |url=https://www.zdnet.com/article/eufys-security-cameras-send-data-to-the-cloud-without-consent-and-thats-not-the-worst-part/ |work=ZDNET |ref=Diaz-article-1}}</ref> But the notification feature wants to store a video thumbnails and pictures of faces if those are in the recordings, for which it used the cloud without giving the user the option to disable this behavior. Moore found that the images remained on Eufy's AWS servers, which Eufy claimed to be deleted automatically. This led to several sponsored entities, such as YouTube channel ''Linus Tech Tips'', dropping Anker as a sponsor.<ref>{{Cite web |author=Linus Tech Tips |date=29 Nov 2022 |title=Why we're dropping this sponsor |url=https://www.youtube.com/watch?v=2ssMQtKAMyA |via=YouTube}}</ref>

In response to the incident, Eufy pushed an update to the Eufy Security app disclose this behavior of this feature, under an opt-in toggle to use this feature. Eufy patched the notifications service to only include text by default, and inform with disclaimers that cloud services are temporarily for the thumbnail feature.<ref>{{Cite news |author=Diaz |first=Maria |date=5 Dec 2022 |title=Eufy responds to camera security concerns |url=https://www.zdnet.com/home-and-office/smart-home/eufy-responds-to-security-concerns/ |work=ZDNET |ref=Diaz-article-2}}</ref>

Shortly after this incident, it was discovered that the security of the video URLs used for streaming the video footage were lacking, were unencrypted video feeds if you were able to brute force the URLs.<ref>{{Cite news |author=Purdy |first=Kevin |date=2 Feb 2023 |title=Anker’s Eufy admits unencrypted videos could be accessed, plans overhaul |url=https://arstechnica.com/gadgets/2023/02/ankers-eufy-admits-problems-with-unencrypted-video-access-pledges-overhaul/ |work=Ars Technica}}</ref> The encryption scheme on the URLs also seemed to lack sophistication. Moore discovered that it only had 65,536 possible combinations to brute-force (a four-digit hexadecimal value), "which a computer can run through pretty quick".

In response, Eufy increased the amount of combinations needed and increased the security such that guessing the URL was not enough for playback.<ref>{{Cite news |author=Hollister |first=Sean |date=19 Dec 2022 |title=Read what Anker’s customer support is telling worried Eufy camera owners |url=https://www.theverge.com/2022/12/19/23517250/anker-eufy-security-camera-answer |work=The Verge}}</ref>

==References==
<references />
[[Category:Anker]]

Greenwashing

2025-11-09T11:56:31Z

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{{StubNotice}}

'''{{Wplink|Greenwashing}}''' is a form of advertising or marketing that deceptively uses social and environmental public relations (PR) in order to persuade the public, investors, and consumers that a company's products, goals, or policies are environmentally-friendly. Companies that intentionally adopt greenwashing strategies often do so to distance themselves from their environmental lapses or those of their suppliers.
<blockquote>Their [Shell's] glitzy advertisements can no longer conceal their climate criminal behaviour – polluting the planet, raking in record profits, and sanitising their own image to continue the climate-wrecking cycle.</blockquote>
— former Green Party MP, United Kingdom, Caroline Lucas<ref name=":1" />

== History of the Term ==
While the term itself was coined in a 1986 essay about the hotel industry's "save the towel" movement,<ref>{{Cite web |first=Jim |last=Motavalli |title=A History of Greenwashing: How Dirty Towels Impacted the Green Movement |url=https://www.aol.com/2011-02-12-the-history-of-greenwashing-how-dirty-towels-impacted-the-green.html |website=AOL |date=12 Feb 2011 |access-date=13 Jul 2025 |url-status=live |archive-url=https://web.archive.org/web/20240822081337/https://www.aol.com/2011-02-12-the-history-of-greenwashing-how-dirty-towels-impacted-the-green.html |archive-date=22 Aug 2024}}</ref> the practice has been traced back to the 1950s with the "keep America beautiful" campaign that places the burden of reducing and recycling litter onto the consumer and shifts the focus away from corporate responsibility.<ref name=":0">{{Cite web |title=Business-Managed Environment — Front Groups — Keep America Beautiful |url=https://www.herinst.org/BusinessManagedDemocracy/environment/fronts/KAB.html |website=herinst.org |date=2009 |access-date=13 Jul 2025 |url-status=live |archive-url=https://web.archive.org/web/20120225224843/https://www.herinst.org/BusinessManagedDemocracy/environment/fronts/KAB.html |archive-date=25 Feb 2012}}</ref>

==Notable examples==
*BP-post-Gulf oil spill advertisements<ref name=":1">{{Cite web |first=Ria |last=Kakkad |title=Is BP’s latest campaign nothing more than 'sophisticated greenwashing'? |url=https://www.sustainability-beat.co.uk/2023/09/15/bp-greenwashing/ |website=Sustainability / Beat |date=15 Sep 2023 |access-date=13 Jul 2025 |url-status=live |archive-url=https://web.archive.org/web/20231208053401/https://www.sustainability-beat.co.uk/2023/09/15/bp-greenwashing/ |archive-date=8 Dec 2023}}</ref>
*Beverage companies - continuation of the "keep America beautiful" movement<ref name=":0" />
*Volkswagen - emissions scandal<ref>{{Cite web |first=Jeff |last=Plungis |title=Volkswagen emissions scandal: Forty years of greenwashing - the well-travelled road taken by VW |url=https://www.the-independent.com/news/business/analysis-and-features/volkswagen-emissions-scandal-forty-years-of-greenwashing-the-welltravelled-road-taken-by-vw-10516209.html |website=The Independent
|date=25 Sep 2015 |access-date=13 Jul 2025 |url-status=live |archive-url=https://web.archive.org/web/20250405063138/https://www.the-independent.com/news/business/analysis-and-features/volkswagen-emissions-scandal-forty-years-of-greenwashing-the-welltravelled-road-taken-by-vw-10516209.html |archive-date=5 Apr 2025}}</ref>
*Shell - misleading advertisements implying that Shell was more green than was actually the case<ref>{{Cite news |last=Meredith |first=Sam |date=7 Jun 2023 |title=Oil giant Shell’s UK ad campaign banned for being ‘likely to mislead’ consumers |url=https://www.cnbc.com/2023/06/07/oil-shells-uk-ad-campaign-banned-for-misleading-consumers.html |url-status=live |archive-url=https://web.archive.org/web/20230618174208/https://www.cnbc.com/2023/06/07/oil-shells-uk-ad-campaign-banned-for-misleading-consumers.html |archive-date=18 Jun 2023 |access-date=21 Jul 2025}}</ref>

==References==
{{Reflist}}

[[Category:Common terms]]

UK Online Safety Act

2025-11-09T11:44:22Z

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{{IncidentCargo
|StartDate=2023-10-26
|Status=Active
|Type=Digital restrictions
|Description=On 26 October 2023, the UK Online Safety Act passed and became law. This act restricts the freedom of UK users of the internet and increases censorship.
|ArticleType=Legislation}}

United Kingdom's [[wikipedia:Online Safety Act 2023|Online Safety Act 2023]] (OSA) is a set of laws that claims to protect children and adults online.<ref name=":2">{{Cite web |date=April 24, 2025 |title=Online Safety Act: explainer |url=https://www.gov.uk/government/publications/online-safety-act-explainer/online-safety-act-explainer |website=Gov.uk}}</ref> The act applies to search services and services that allow users to post content online or to interact with each other ([https://www.legislation.gov.uk/ukpga/2023/50#section-4 Section 4]).

One of the duties of the act requires affected websites to implement their own solution for identity verification such that it is highly effective to prove one's age ([https://www.legislation.gov.uk/ukpga/2023/50#section-12-6 Section 12.6]). There is no official government-sanctioned identity verification platform. Each service provider must implement their own solution or find a third party solution to use to remain compliant. Another duty filters non-verified users from interacting with content made from an "adult user" ([https://www.legislation.gov.uk/ukpga/2023/50#section-15-10 Section 15.10]).<ref name="rossmann:1">{{Cite web|date=August 1, 2025|last=Rossmann |first=Louis |title=Tea app & UK Online Safety Act - the world is becoming a black mirror episode :(| url=https://www.youtube.com/watch?v=TNNsCuEvR5w&t=114 |ref=rossmann:1 |website=[[YouTube]] |access-date=August 25, 2025}}</ref> These non-verified users will also be less visible, provided the adult user has toggled it.

While the press release says "the measures platforms have to put in place must confirm your age without collecting or storing personal data, unless absolutely necessary,"<ref name=":3">{{Cite news |last=Kyle |first=Peter |date=2025-08-01 |title=Keeping children safe online: changes to the Online Safety Act explained |url=https://www.gov.uk/government/news/keeping-children-safe-online-changes-to-the-online-safety-act-explained |access-date=2025-08-16 |work=Gov.UK}}</ref> the legislation requires that companies track usage by specific people and provide data and/or remote access to Ofcom on demand ([https://www.legislation.gov.uk/ukpga/2023/50#section-100 Section 100]) <ref name=":1">{{Cite journal |date=2025-07-25 |title=Online Safety Act 2023 |url=https://www.legislation.gov.uk/ukpga/2023/50 |journal=UK Public General Acts |volume=2023 |issue=50}}</ref>
Enforcement of this act is done by the UK's Office of Communications (Ofcom). The penalty for breaking these rules is the greater of £18 million and 10% of the person’s qualifying worldwide revenue ([https://www.legislation.gov.uk/ukpga/2023/50#schedule-13-paragraph-4 Schedule 13.4]).<ref name=":1" />

==Background==
The Online Safety Act is a "Bill to make provision for and in connection with the regulation by Ofcom of certain internet services; for and in connection with communications offences; and for connected purposes".<ref name=":4">{{Cite web |date=2024-08-19 |title=Online Safety Act 2023 |url=https://bills.parliament.uk/bills/3137 |access-date=2025-08-17 |website=UK Parliament: Parliamentary Bills}}</ref>

The Online Safety Act received royal assent on 26 October 2023, following five years of work by Carnegie UK, working in concert with over 50 partners. In 2018, Carnegie UK published a series of blogs by William Perrin and Professor Lorna Woods, outlining the proposal for social media regulation.<ref>{{Cite web |date=2025-09-01 |title=Tackling Online Harms |url=https://carnegieuk.org/programmes/online-harms/ |url-status=live |archive-url=https://web.archive.org/web/20241225063325/https://carnegieuk.org/programmes/online-harms/ |archive-date=2024-12-25 |access-date=2025-09-01 |website=Carnegie UK}}</ref> The UK Government published its [https://www.gov.uk/government/consultations/online-harms-white-paper White Paper] on 8 April 2019, tackling online harm, with a duty of care approach at its core. Carnegie UK ended their work on the Online Safety Act in October 2023.<ref name="online-safety-and-carnegie-uk">{{Cite web |last=Davidson |first=Sarah |date=26 October 2023 |title=Online safety and Carnegie UK |url=https://carnegieuk.org/blog/online-safety-and-carnegie-uk/ |archive-url=https://web.archive.org/web/20250701203854/https://carnegieuk.org/blog/online-safety-and-carnegie-uk/ |archive-date=2025-07-01 |access-date=2025-08-17 |website=Carnegie UK}}</ref><ref name=":6">{{Cite web |last=Sim |first=Kate |date=August 7, 2025| title=The Online Safety Act Has Nothing to Do With Child Safety and Everything to Do With Censorship| url=https://novaramedia.com/2025/08/07/the-online-safety-act-has-nothing-to-do-with-child-safety-and-everything-to-do-with-censorship/ |website=Novara Media |access-date=August 25, 2025}}</ref>

The bill was sponsored by Michelle Donelan, the (now former) Conservative MP for Chippenham and Lord Parkinson of Whitley Bay, a current member of the House of Lords. Both on behalf of the UK Department for Digital, Culture, Media and Sport.<ref name=":4" />

The Online Safety Act is one act in two different stages. The original that reached royal assent on 26 October 2023 under Rishi Sunak's Conservative government, and the amended version in 2025, under Kier Starmer's Labour government. In February 2025, amendments related to making corporations more accountable for the content on their websites, as well as accountability for people accessing inappropriate content were brought to and voted on in parliament. The bill was changed again in May 2025 to include biometric face scans and government ID requirements, which was was not voted on in parliament.

[https://avpassociation.com/ Age Verification Providers Association (AVPA)] was formed in 2018 and is growing rapidly as the age and identity provider industry takes off. It represents all main technology suppliers who have invested in the development of age verification solutions to support the implementation of age restrictions online.<ref>{{Cite web |title=Age Verification Providers Association |url=https://avpassociation.com/}}</ref>

==The impact==
Since the UK Online Safety Act applies to search services and services that allow users to post content online or to interact with each other,<ref name=":2" /> it has a broad impact across the entire internet for those accessing websites from within the UK. All online services that Ofcom deems to be within the scope of the Online Safety Act must incorporate an identity verification process to determine each user's age.<ref name=":3" /> This has forced many websites to geo-block the UK because they are too small to justify or afford implementing their own the identity verification process or partnering with a third provider. A list of affected websites is available on [https://OnlineSafetyAct.co.uk OnlineSafetyAct.co.uk].

The broad range of the act has caused content from breaking news,<ref name=":5">{{Cite web |last=Koopman |first=Saskia |date=August 13, 2025 |title=Why the Online Safety Act has become a political nightmare |url=https://www.cityam.com/why-labours-online-safety-act-has-become-a-political-nightmare/ |website=City AM |access-date=August 25, 2025}}</ref> war footages,<ref>{{Cite web |last=Maiberg |first=Emanuel |date=July 29, 2025 |title=UK Users Need to Post Selfie or Photo ID to View Reddit's r/IsraelCrimes, r/UkraineWarFootage |url=https://www.404media.co/uk-users-need-to-post-selfie-or-photo-id-to-view-reddits-r-israelcrimes-r-ukrainewarfootage/ |website=404 Media |access-date=August 25, 2025}}</ref> and political videos<ref name=":6" /> to be heavily suppressed and labelled "harmful".

===Spotify===
To view age-restricted content on [[Spotify]], users in the UK are now asked for facial scanning; if that fails, only ID verification can correct the error.<ref>{{Cite news |last=Cole |first=Samantha |title=Spotify Is Forcing Users to Undergo Face Scanning to Access Explicit Content |url=https://www.404media.co/spotify-uk-age-check-verification-yoti/ |access-date=3 August 2025 |work=404 Media |date=30 July 2025 |archive-url=https://archive.today/20250730160610/https://www.404media.co/spotify-uk-age-check-verification-yoti/ |archive-date=30 July 2025 |url-status=live}}</ref>

===YouTube===
{{Main|Youtubes Requirement for Government ID}}
On 30 July 2025, [[YouTube]] responded by announcing its verification system, requesting users for either a government-issued ID, a photo, or credit card, in order to show that users are 18 and older. Age will be estimated through various information, including videos watched, and would lock users flagged below 18 unless they send one of aforementioned proofs.<ref>{{Cite web |last=Ingram |first=Michael |date=30 Jul 2025 |title=YouTube is Rolling Out A New Controversial Feature |url=https://gamerant.com/youtube-new-age-verification-feature-id-recognition/ |url-status=live |access-date=14 Aug 2025 |website=GameRant}}</ref>

===Wikipedia===
The [[Wikimedia Foundation]] (WMF) sued the United Kingdom to prevent them from forcing age checks on their websites. The WMF made a statement that being forced to comply with this act would compromise the privacy of its editors and the neutrality of the encyclopedia. On 11 August 2025, the London High Court denied the WMF's reasoning, but didn't necessarily force age checks for the website.<ref>{{Cite web |last=Castro |first=Chiara |date=August 12, 2025 |title=Case dismissed – Wikipedia loses UK Online Safety Act legal challenge, but it may still be safe from age checks |url=https://www.techradar.com/vpn/vpn-privacy-security/case-dismissed-wikipedia-loses-uk-online-safety-act-legal-challenge-but-it-may-still-be-safe-from-age-checks}}</ref><ref>{{Cite web |date=11 August 2025 |title=Wikimedia Foundation Challenges UK Online Safety Act Regulations |url=https://wikimediafoundation.org/news/2025/08/11/wikimedia-foundation-challenges-uk-online-safety-act-regulations/}}</ref>

===4Chan===
4chan is a simple image-based bulletin board where anyone can post comments and share images.

====Ofcom's investigation====
On 14 April 2025, Ofcom issued a formal information notice to the provider of the service 4chan requesting a copy of the record of its Illegal Content Risk Assessment, as part of the [https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/enforcement-programme-to-monitor-if-services-meet-their-illegal-content-risk-assessment-and-record-keeping-duties-under-the-online-safety-act-2023 Risk Assessment Enforcement Programme]. At the date of opening this investigation, no response has been received to the information notice.<ref>{{Cite web |date=2025-08-13 |title=Investigation into 4chan and its compliance with duties to protect its users from illegal content |url=https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/investigation-into-4chan-and-its-compliance-with-duties-to-protect-its-users-from-illegal-content |archive-url=https://web.archive.org/web/20250615131417/https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/investigation-into-4chan-and-its-compliance-with-duties-to-protect-its-users-from-illegal-content |archive-date=2025-06-15 |access-date=2025-08-18 |website=Ofcom}}</ref>

On 10 June 2025, Ofcom opened an investigation into "the online discussion board" 4chan. The investigation will consider 4chan's compliance with its duties under the Online Safety Act 2023. Ofcom has powers under [https://www.legislation.gov.uk/ukpga/2023/50#section-102-8 section 102(8)] of the Act to require persons to respond to an information notice in the manner and form specified.

On 13 August 2025, Ofcom, in accordance with section 130 of the Online Safety Act 2023, issued 4chan Community Support LLC with a provisional notice of contravention, believing they had reasonable grounds for believing 4chan has contravened its duties under section 102(8) of the Act to comply (Ofcom.org appears to have blocked Archive.org from this and other pages sometime in July 2025).

====4chan's response====
Attorneys Preston Byrne and Ron Coleman, acting for 4chan, responded publicly to Ofcom’s provisional notice, which accuses the American company of failing to meet information notice requirements and possibly breaching duties related to content moderation.

The attorneys described the UK’s actions as an “illegal campaign of harassment” targeting American tech firms and warned that this extraterritorial enforcement of censorship law was incompatible with the First Amendment.<ref>{{Cite news |last=Harper |first=Cindy |date=2025-08-18 |title=4chan Lawyers Fire Back as UK Tries to Censor from Across the Pond |url=https://reclaimthenet.org/us-lawyers-defend-4chan-against-uk-online-safety-act-enforcement |access-date=2025-08-18 |work=Reclaim the Net}}</ref>

Since enforcement began, the UK’s media regulator Ofcom has reportedly sent formal notices to several US tech companies, instructing them to comply or face penalties. These letters have ignited backlash among American lawmakers, many of whom argue that Britain has crossed a line by trying to dictate speech rules to American businesses and citizens. House Judiciary Chair Jim Jordan, along with other members of Congress, has taken his concerns directly to British ministers, raising objections with Science Secretary Peter Kyle.<ref>{{Cite news |last=Frieth |first=Dan |date=2025-07-31 |title=The White House Puts UK Prime Minister Keir Starmer on Notice Over UK’s Dangerous Online Censorship Laws |url=https://reclaimthenet.org/us-uk-clash-over-online-safety-act-free-speech |access-date=2025-08-18 |work=Reclaim the Internet}}</ref>

==Data breaches including ID documents==
Since the Online Safety Act came into effect, at least one known data breach has included sensitive ID documents used for age verification. Note that these breaches may ''not'' be linked directly to age verification methods implemented for OSA compliance, but nonetheless highlight the risks of sensitive ID documents being handled by private organizations.

===Discord Third-Party Customer Service (5CA)===
On 3 October 2025, [[Discord]] issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination".<ref>{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=discord.com}}</ref> The total number of ID images exposed was approximately 70,000. The data accessed came from an age-related appeals process which has been in place since before the OSA came into effect, and is used in conjunction with an "Automatic Age Check" system using k-ID.<ref>{{Cite web |date=2024-12-19 |title=Help! I'm old enough to use Discord in my country but I got locked out? |url=https://support.discord.com/hc/en-us/articles/360041820932-Help-I-m-old-enough-to-use-Discord-in-my-country-but-I-got-locked-out |url-status=live |access-date=2025-10-13 |website=Discord}}</ref>

==Consumer response==
According to analysis by Cloudwards, [[Google]] searches for "how to get around age verification" and "is VPN legal in the UK" saw a massive growth of over 450 thousand and 380 thousand percent respectively.<ref name=":5" /> United Kingdom saw an increased VPN usage by 1400 percent.<ref name="UK_VPN">{{Cite web |last=Speed |first=Richard |date=July 28, 2025 |title=UK VPN demand soars after debut of Online Safety Act |url=https://www.theregister.com/2025/07/28/uk_vpn_demand_soars/ |access-date=August 15, 2025 |website=The Register}}</ref> As of 16 August 2025, there has been at least 500 thousand signatures petitioning to repeal the act.<ref name=":0">{{Cite web |last=Baynham |first=Alex |date=2025-04-22 |title=Repeal the Online Safety Act |url=https://petition.parliament.uk/petitions/722903 |website=Petitions: UK Government and Parliament}}</ref>

===OnlineSafetyAct.co.uk===
[https://onlinesafetyact.co.uk/in_memoriam/ OnlineSafetyAct.co.uk] is a website which was created in response to the Act's implementation and is operated by Neil Brown,<ref>{{Cite web |last=Brown |first=Neil |title=OnlineSafetyAct.co.uk |url=https://onlinesafetyact.co.uk/contact/ |access-date=2025-08-16 |website=OnlineSafetyAct.co.uk}}</ref> a UK tech lawyer ([https://decoded.legal decoded.legal]).<ref>{{Cite web |last=Brown |first=Neil |title=Neil Brown (@neil@mastodon.neilzone.co.uk) |url=https://mastodon.neilzone.co.uk/@neil |access-date=2025-08-16 |website=mastodon.neilzone.co.uk}}</ref> It lists all of the websites affected by the Online Safety Act, with the help of user submissions.

===Use Their ID===
[https://use-their-id.com/ Use Their ID.com] is a parody site that uses publicly available data about UK members of parliament to create AI-generated mock driving licences. They are clearly marked as satire and users are warned not to use them for anything real.<ref>{{Cite web |date=2025-07-28 |title=Use Their ID |url=https://use-their-id.com/ |archive-url=https://web.archive.org/web/20250730001620/https://use-their-id.com/ |archive-date=2025-07-30 |access-date=2025-08-17}}</ref>

==Industry expert response==
The act has been [https://www.internetsociety.org/resources/internet-fragmentation/uk-online-safety-act/ opposed] as early as December 2023 by Internet Society.

===Electronic Frontier Foundation===
The Electronic Frontier Foundation (EFF) posted an article entitled [https://www.eff.org/deeplinks/2025/08/no-uks-online-safety-act-doesnt-make-children-safer-online No, the UK’s Online Safety Act Doesn’t Make Children Safer Online], and covers the threat to privacy of internet users and how the bill restricts free expression by arbitrating speech online, exposing users to algorithmic discrimination through face checks, and leaves millions of people without a personal device or form ID excluded from accessing the internet.

<blockquote>The internet must remain a place where all voices can be heard, free from discrimination or censorship by government agencies. If the UK really wants to achieve its goal of being the safest place in the world to go online, it must lead the way in introducing policies that actually protect all users—including children—rather than pushing the enforcement of legislation that harms the very people it was meant to protect.<ref>{{Cite web |last=Collings |first=Paige |date=2025-08-01 |title=No, the UK’s Online Safety Act Doesn’t Make Children Safer Online |url=https://www.eff.org/deeplinks/2025/08/no-uks-online-safety-act-doesnt-make-children-safer-online |archive-url=https://web.archive.org/web/20250812070622/https://www.eff.org/deeplinks/2025/08/no-uks-online-safety-act-doesnt-make-children-safer-online |archive-date=2025-08-12 |access-date=2025-08-17 |website=Electronic Frontier Foundation}}</ref></blockquote>

===Theo Browne, YouTuber & CEO at T3 Chat===
[[File:Online Safety Act- Offloading Responsibility. .png|thumb|Parents, government, platforms, identity providers]]Theo posted a [https://www.youtube.com/watch?v=6TZozNjPcGw YouTube video] covering the Online Safety Act and how it going to destroy the free internet if the internet community doesn't stop it ASAP. He said it's rare that he gets that extreme about something like this, but believes that it is a really important thing that the community jump in front of.

The Online Safety Act will normalise providing your government-issued identification in order to see content, making everyone more susceptible and vulnerable to phishing attacks perpetrated by identity thieves. The act also shifts the responsibility of child safety to the government, who in turn shift it to the websites, who in turn shift it to a brand new identity and age verification industry.

==Government response==
Ofcom discouraged the promotion of VPNs.<ref name="UK_VPN" />

UK Parliament considers all petitions that get more than 100,000 signatures for debate. On 28 July 2025, when the petition to repeal the act had about 400,000 signatures, the government responded with this message: "The Government has no plans to repeal the Online Safety Act, and is working closely with Ofcom to implement the Act as quickly and effectively as possible to enable UK users to benefit from its protections.", only a few days after coming into force.<ref name=":0" /> This was only after three days (25 July 2025) the "highly effective age assurance" requirement came into force.<ref>{{Cite web |last=Department for Science, Innovation and Technology |date=2025-07-24 |title=Collection: Online Safety Act |url=https://www.gov.uk/government/collections/online-safety-act |website=Gov.UK}}</ref>

The technology minister Peter Kyle said on Good Morning Britain, "if you want to overturn the Online Safety Act you are on the side of predators. Not those who want to keep children safe".<ref>{{Cite news |date=2025-07-29 |title=Peter Kyle Says 'Nigel Farage Is on the Side of Predators' |url=https://www.youtube.com/watch?v=y-MaeOLISlA |access-date=2025-08-16 |work=Good Morning Britain, Youtube}}</ref>

==See also==

*[[Ofcom]]
*[[Data Protection Act 2018]]
*[[Freedom of expression in the United Kingdom]]
*[[General Data Protection Regulation]]

==References==
{{reflist}}


[[Category:Legislation in Europe]]

Talk:Urban Air Adventure Park

2025-11-09T01:22:44Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: mentioned geo-blocking

== Geo-blocked websites ==
The websites https://www.urbanair.com and https://store.unleashedbrands.com use geo-blocking (unable to access from my current IP). Found some working archives. [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 01:22, 9 November 2025 (UTC)

== Article formatting ==

Hi there, I would like to politely point out that your article doesn't match the same layout formatting that our other articles use. If you need some examples of how a company article should look, I recommend checking our pages on Microsoft and Nintendo [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 14:20, 23 June 2025 (UTC)

Urban Air Adventure Park

2025-11-09T01:21:46Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: changed plain refs to cites, added archives to geo-blocked refs

{{Incomplete}}
{{SloppyAI}}
{{InfoboxCompany
| Name = UrbanAir Adventure Park
| Parent Company = Unleashed Brands (UATP Management)
| Type =Private LLC
| Founded =Unknown
| Industry =Children's Entertainment
| Official Website =https://www.urbanair.com
| Logo =Logo-horizontal-black-outline-1.png.webp
}}

Urban Air Adventure Park, a children-focused indoor sports entertainment company under Unleashed Brands, offers attractions such as ziplining, trampolines, and GoKarts<ref name="Attractions">{{Cite web |title=Urban Air Attractions |url=https://www.urbanair.com/pennsylvania-north-huntingdon/attractions/ |url-status=live |archive-url=https://web.archive.org/web/20250717153109/https://www.urbanair.com/pennsylvania-north-huntingdon/attractions/ |archive-date=2025-07-17 |access-date=2025-11-09 |website=Urban Air Adventure Park}}</ref>
. Their membership model primarily targets '''families with young children''', often requiring '''12-month contractual commitments'''<ref name="UAContract">[[:File:UrbanAirContractPeriod001.png|Urban Air Contract]]</ref>.

However, concerns arise regarding '''privacy policies, billing practices, and the unrestricted use of children’s images and voices''' without additional consent or compensation. '''Given that minors cannot legally consent to these terms''', the ethical implications are severe.

At least two Urban Air locations were also found in violation of Child Labor Laws.

==Consumer-Impact Summary==

===Privacy Violations and Billing Concerns===

*'''Lack of Clear Billing Practices:''' The required '''12-month commitment'''<ref name="UAContract" /> is not prominently disclosed during sign-up.<ref name="Memtypes">{{Cite web |title=Urban Air Membership Types |url=https://store.unleashedbrands.com/urban-air/north-huntingdon-pa/purchase/membership |url-status=live |archive-url=https://archive.ph/21bae |archive-date=2025-11-09 |access-date=2025-11-09 |website=store.unleashedbrands.com}}</ref>
*'''Unfair Membership Alterations:''' Adding an additional child resets the commitment period '''for all family members''', extending financial obligations.
*'''Unrestricted Use of Children’s Images:''' Parents unknowingly '''grant Urban Air full rights to their child’s likeness''', allowing modification and repurposing without further approval.
*'''Unrestricted Use of Children’s Voices:''' Urban Air’s agreement enables '''alteration of voice recordings''', meaning a child's voice could be used in commercial or political contexts '''without parental oversight'''

==Privacy and Policy Concerns==
Urban Air Adventure Park does not '''adequately disclose or provide safeguards for the following membership terms''', which overwhelmingly affect '''children as the primary subjects''':

#'''Mandatory 12-Month Memberships:''' Most memberships require '''a full year of payments''', with only '''extremely limited cancellation options'''.
#'''Automatic Membership Extensions:''' If parents add an additional child, '''all previous members are forced into a fresh 12-month contract''', increasing financial commitment unexpectedly.
#'''Total Loss of Image Rights:''' Parents sign away '''all rights to their child's photographs''', permitting '''modification, repurposing, and global distribution without compensation or review'''. This agreement does not specifically exclude use of images in countries hostile the United States or in areas areas determined to be controlled by group designated federally as terrorists.
#'''Total Loss of Voice Rights:''' Any recorded voice '''can be altered, modified, and used for promotional purposes indefinitely'''—raising concerns about '''manipulated contexts'''.

==Membership Agreement - Use of Children's Photos==
Urban Air’s membership agreement '''requires parents to consent to photo usage of their children''', but parents '''lose all control over how these images are modified, distributed, or repurposed worldwide, forever'''.

===Serious Ethical Concerns:===

*Photos may be used '''for advertising without compensation or parental approval'''.
*Images '''can be altered'''—including '''age modifications, added individuals, or politically charged content'''.
*'''No parental review or opt-out mechanism exists''', meaning '''parents cannot prevent misuse or misrepresentation'''.
*A child's likeness '''could be used for marketing unrelated to Urban Air''', including '''international advertising in countries with differing legal protections'''.

'''Excerpt from Urban Air’s Membership Agreement:'''<blockquote>
#'''Use of Personal Information, Image, Likeness, and/or Voice'''. Urban Air will take, and you agree to the taking and Urban Air’s storage and use of, an image of each member under this Membership Agreement for purposes of member identification for the Urban Air membership program. Urban Air will retain such image in its computerized membership system. Urban Air also may photograph, record on audio or video, or otherwise record your presence or use of any Urban Air Adventure Park. In exchange for your use of any Urban Air Adventure Park, you understand, acknowledge, and '''agree that you may be photographed, recorded on audio or video, or otherwise recorded while at any Urban Air Adventure Park and hereby agree and consent for all purposes to the sale, reproduction, or use in any manner of any such photograph, audio, video, or other recording or depiction of your likeness and/or voice whatsoever by us, any Urban Air Adventure Park''', and any nominee or designee of us or them, including without limitation any agency, client, periodical or other publication, in all forms of media, whether now or hereafter devised, throughout the world and '''in perpetuity, and in all manners''', including '''without limitation''' advertising, trade, display, editorial, art, and exhibition. You further understand and agree that any such photograph, audio, video, or other recording or depiction of '''your likeness and/or voice may be modified, altered, cropped, and combined with other content such as images, video, audio, text, and graphics, and hereby waive any right that you may have to inspect or approve any finished image, video, or audio containing a depiction of your likeness or voice.''' You further agree that Urban Air and/or any Urban Air Adventure Park you may visit or owner thereof may use any information gathered in this form or through your use of any Urban Air Adventure Park, provided the information does not personally identify you or provide facts that could lead to your identification, for any purpose, including without limitation research, product and program improvements, and statistical purposes. You agree to hold harmless and indemnify Urban Air and any Urban Air Adventure Park you may visit or owner thereof from and against any and all liability, damage, loss, and/or claims of any kind or nature whatsoever, including, without limitation, any and all claims and demands relating to libel, invasion of privacy, and violation of publicity rights.
</blockquote>

==Membership Agreement - Use of Children's Voice Recording==
Urban Air’s Membership Agreement<ref name="UMA">{{Cite web |title=Urban Air Membership Agreement |url=https://www.urbanair.com/membership-agreement |url-status=live |archive-url=https://web.archive.org/web/20221230182823/https://www.urbanair.com/membership-agreement/ |archive-date=2022-12-30 |access-date=2025-11-09 |website=Urban Air Adventure Park}}</ref> also '''permits unrestricted audio recording of children''' inside the facility. Parents '''forfeit control over how their child’s voice may be modified, placed in different contexts, or reused indefinitely'''.

===Ethical and Privacy Concerns:===

*Children's voices may be '''repurposed in misleading promotional materials'''.
*Audio '''could be modified''' to imply '''political affiliations, sponsorships, or endorsements'''.
*Parents have '''no ability to review or retract consent''', meaning '''a child’s voice could be used long after they stop attending Urban Air'''.

==Membership Agreement - Billing and Cancelation Policy==
Most Urban Air memberships require '''a minimum of 12 months of payments''' and '''cannot be canceled''' except in the following '''strictly defined scenarios'''<ref name="UAContract" />

:

*'''Death or permanent disability''' (requires medical documentation).
*'''Relocation beyond 25 miles''' from an Urban Air facility (requires proof).

'''Urban Air does not validate the identity of individuals signing up''', relying only on '''self-reported names and payment details''', raising concerns about '''potential enrollment errors or fraudulent sign-ups'''.

===After the initial 12-month term, membership renewals can only be canceled with written notice.===

==Membership Agreement - Contract Alterations and Adding Members==

===How Contract Extensions Can Trap Families in Unexpected Membership Lengths===
Urban Air’s '''membership policy forces families into long-term commitments''' by extending obligations if '''new members (such as siblings) are added''' to an existing contract.

===Example Scenario:===

*Parent signs up '''child #1''' for a 12-month membership.
*9 months later, '''child #2''' is added.
*Instead of child #2 simply continuing for the remaining 3 months or holding only child #2 to 12 months, '''the full membership term resets''', extending '''child #1’s obligation for another 12 months'''.

'''This structure forces families into prolonged memberships without clearly disclosed warnings.'''

'''Full contract details available at''': https://www.urbanair.com/membership-agreement/

==Child Labor Violations==
The US Department of Labor collected $43,000 in civil penalties from Urban Air (Jacksonville FL) for child labor law violations, which children working later than legally permissible hours.<ref name="DOLBackWages2023">{{cite web |date=2023-02-17 |title=Jacksonville Trampoline Park Pays $43k In Civil Penalties |url=https://www.dol.gov/newsroom/releases/whd/whd20230217-2 |access-date=2025-06-23 |website=U.S. Department of Labor}}</ref>

Similar violations in Birmingham Alabama were also found and $28,000 in penalties issue.<ref name="DOLChildLabor2023">{{cite web |date=2023-11-13 |title=Birmingham Urban Air Indoor Fun Park Franchisee Pays $28k In Civil Penalties After Us Department Of Labor Finds Child Labor Violations |url=https://www.dol.gov/newsroom/releases/whd/whd20231113 |access-date=2025-06-23 |website=U.S. Department of Labor}}</ref>

==References==
<references />

[[Category: {{PAGENAME}}]]

Urban Air Adventure Park

2025-11-09T00:05:31Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: reused already named refs. added references tag

{{Incomplete}}
{{SloppyAI}}
{{InfoboxCompany
| Name = UrbanAir Adventure Park
| Parent Company = Unleashed Brands (UATP Management)
| Type =Private LLC
| Founded =Unknown
| Industry =Children's Entertainment
| Official Website =https://www.urbanair.com/
| Logo =Logo-horizontal-black-outline-1.png.webp
}}

Urban Air Adventure Park, a children-focused indoor sports entertainment company under Unleashed Brands, offers attractions such as ziplining, trampolines, and GoKarts<ref name="Attractions">[https://www.urbanair.com/pennsylvania-north-huntingdon/attractions/ Urban Air Attractions]</ref>
. Their membership model primarily targets '''families with young children''', often requiring '''12-month contractual commitments'''<ref name="UAContract">[[:File:UrbanAirContractPeriod001.png|Urban Air Contract]]</ref>.

However, concerns arise regarding '''privacy policies, billing practices, and the unrestricted use of children’s images and voices''' without additional consent or compensation. '''Given that minors cannot legally consent to these terms''', the ethical implications are severe.

At least two Urban Air locations were also found in violation of Child Labor Laws.

==Consumer-Impact Summary==

===Privacy Violations and Billing Concerns===

*'''Lack of Clear Billing Practices:''' The required '''12-month commitment'''<ref name="UAContract" /> is not prominently disclosed during sign-up.<ref name="Memtypes">[https://store.unleashedbrands.com/urban-air/north-huntingdon-pa/purchase/membership Urban Air Membership Types]</ref>
*'''Unfair Membership Alterations:''' Adding an additional child resets the commitment period '''for all family members''', extending financial obligations.
*'''Unrestricted Use of Children’s Images:''' Parents unknowingly '''grant Urban Air full rights to their child’s likeness''', allowing modification and repurposing without further approval.
*'''Unrestricted Use of Children’s Voices:''' Urban Air’s agreement enables '''alteration of voice recordings''', meaning a child's voice could be used in commercial or political contexts '''without parental oversight'''

==Privacy and Policy Concerns==
Urban Air Adventure Park does not '''adequately disclose or provide safeguards for the following membership terms''', which overwhelmingly affect '''children as the primary subjects''':

#'''Mandatory 12-Month Memberships:''' Most memberships require '''a full year of payments''', with only '''extremely limited cancellation options'''.
#'''Automatic Membership Extensions:''' If parents add an additional child, '''all previous members are forced into a fresh 12-month contract''', increasing financial commitment unexpectedly.
#'''Total Loss of Image Rights:''' Parents sign away '''all rights to their child's photographs''', permitting '''modification, repurposing, and global distribution without compensation or review'''. This agreement does not specifically exclude use of images in countries hostile the United States or in areas areas determined to be controlled by group designated federally as terrorists.
#'''Total Loss of Voice Rights:''' Any recorded voice '''can be altered, modified, and used for promotional purposes indefinitely'''—raising concerns about '''manipulated contexts'''.

==Membership Agreement - Use of Children's Photos==
Urban Air’s membership agreement '''requires parents to consent to photo usage of their children''', but parents '''lose all control over how these images are modified, distributed, or repurposed worldwide, forever'''.

===Serious Ethical Concerns:===

*Photos may be used '''for advertising without compensation or parental approval'''.
*Images '''can be altered'''—including '''age modifications, added individuals, or politically charged content'''.
*'''No parental review or opt-out mechanism exists''', meaning '''parents cannot prevent misuse or misrepresentation'''.
*A child's likeness '''could be used for marketing unrelated to Urban Air''', including '''international advertising in countries with differing legal protections'''.

'''Excerpt from Urban Air’s Membership Agreement:'''<blockquote>
#'''Use of Personal Information, Image, Likeness, and/or Voice'''. Urban Air will take, and you agree to the taking and Urban Air’s storage and use of, an image of each member under this Membership Agreement for purposes of member identification for the Urban Air membership program. Urban Air will retain such image in its computerized membership system. Urban Air also may photograph, record on audio or video, or otherwise record your presence or use of any Urban Air Adventure Park. In exchange for your use of any Urban Air Adventure Park, you understand, acknowledge, and '''agree that you may be photographed, recorded on audio or video, or otherwise recorded while at any Urban Air Adventure Park and hereby agree and consent for all purposes to the sale, reproduction, or use in any manner of any such photograph, audio, video, or other recording or depiction of your likeness and/or voice whatsoever by us, any Urban Air Adventure Park''', and any nominee or designee of us or them, including without limitation any agency, client, periodical or other publication, in all forms of media, whether now or hereafter devised, throughout the world and '''in perpetuity, and in all manners''', including '''without limitation''' advertising, trade, display, editorial, art, and exhibition. You further understand and agree that any such photograph, audio, video, or other recording or depiction of '''your likeness and/or voice may be modified, altered, cropped, and combined with other content such as images, video, audio, text, and graphics, and hereby waive any right that you may have to inspect or approve any finished image, video, or audio containing a depiction of your likeness or voice.''' You further agree that Urban Air and/or any Urban Air Adventure Park you may visit or owner thereof may use any information gathered in this form or through your use of any Urban Air Adventure Park, provided the information does not personally identify you or provide facts that could lead to your identification, for any purpose, including without limitation research, product and program improvements, and statistical purposes. You agree to hold harmless and indemnify Urban Air and any Urban Air Adventure Park you may visit or owner thereof from and against any and all liability, damage, loss, and/or claims of any kind or nature whatsoever, including, without limitation, any and all claims and demands relating to libel, invasion of privacy, and violation of publicity rights.
</blockquote>

==Membership Agreement - Use of Children's Voice Recording==
Urban Air’s Membership Agreement<ref name="UMA">[https://www.urbanair.com/membership-agreement Urban Air Membership Agreement]</ref> also '''permits unrestricted audio recording of children''' inside the facility. Parents '''forfeit control over how their child’s voice may be modified, placed in different contexts, or reused indefinitely'''.

===Ethical and Privacy Concerns:===

*Children's voices may be '''repurposed in misleading promotional materials'''.
*Audio '''could be modified''' to imply '''political affiliations, sponsorships, or endorsements'''.
*Parents have '''no ability to review or retract consent''', meaning '''a child’s voice could be used long after they stop attending Urban Air'''.

==Membership Agreement - Billing and Cancelation Policy==
Most Urban Air memberships require '''a minimum of 12 months of payments''' and '''cannot be canceled''' except in the following '''strictly defined scenarios'''<ref name="UAContract" />

:

*'''Death or permanent disability''' (requires medical documentation).
*'''Relocation beyond 25 miles''' from an Urban Air facility (requires proof).

'''Urban Air does not validate the identity of individuals signing up''', relying only on '''self-reported names and payment details''', raising concerns about '''potential enrollment errors or fraudulent sign-ups'''.

===After the initial 12-month term, membership renewals can only be canceled with written notice.===

==Membership Agreement - Contract Alterations and Adding Members==

===How Contract Extensions Can Trap Families in Unexpected Membership Lengths===
Urban Air’s '''membership policy forces families into long-term commitments''' by extending obligations if '''new members (such as siblings) are added''' to an existing contract.

===Example Scenario:===

*Parent signs up '''child #1''' for a 12-month membership.
*9 months later, '''child #2''' is added.
*Instead of child #2 simply continuing for the remaining 3 months or holding only child #2 to 12 months, '''the full membership term resets''', extending '''child #1’s obligation for another 12 months'''.

'''This structure forces families into prolonged memberships without clearly disclosed warnings.'''

'''Full contract details available at''': https://www.urbanair.com/membership-agreement/

==Child Labor Violations==
The US Department of Labor collected $43,000 in civil penalties from Urban Air (Jacksonville FL) for child labor law violations, which children working later than legally permissible hours. <ref name="DOLBackWages2023">{{cite web |date=2023-02-17 |title=Jacksonville Trampoline Park Pays $43k In Civil Penalties |url=https://www.dol.gov/newsroom/releases/whd/whd20230217-2 |access-date=2025-06-23 |website=U.S. Department of Labor}}</ref>

Similar violations in Birmingham Alabama were also found and $28,000 in penalties issue.<ref name="DOLChildLabor2023">{{cite web |date=2023-11-13 |title=Birmingham Urban Air Indoor Fun Park Franchisee Pays $28k In Civil Penalties After Us Department Of Labor Finds Child Labor Violations |url=https://www.dol.gov/newsroom/releases/whd/whd20231113 |access-date=2025-06-23 |website=U.S. Department of Labor}}</ref>

==References==
<references />

[[Category: {{PAGENAME}}]]

Talk:Slashdot websites require TOS acceptance without consent

2025-11-08T23:36:51Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: i believe this is a misinterpreted incident due to unclear TOS

==Misleading incident==
I'm fairly sure websites can't legally enforce their TOS before you have read them, by just visiting the site without any kind of prompt to accept and proceed or decline and leave. When just visiting the site, there is no such notice. There needs to be clarity on if users are prompted to accept/reject the TOS before registering account, posting content, etc. The websites that are on the list link back to Slashdot's TOS [[Special:Contributions/2A00:23C8:2384:101:B34:3E7B:6AF4:18CF|2A00:23C8:2384:101:B34:3E7B:6AF4:18CF]] 23:36, 8 November 2025 (UTC)

Sezzle

2025-11-08T22:28:52Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: clickable link for website, added ref

{{StubNotice}}{{InfoboxCompany
| Name = Sezzle
| Type =Public
| Founded =2016
| Industry =Financial technology
| Official Website =https://sezzle.com
| Logo =QuestionMark.svg
}}Sezzle is a publicly traded financial technology company formed in 2016 by Charlie Youakim. It is headquartered in Minneapolis, US, with operations in the United States and Canada.<ref>{{Cite web |title=Sezzle overview |url=https://craft.co/sezzle |access-date=2025-11-08 |website=craft.co}}</ref>

==Consumer-impact summary==
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
* User freedom
* User privacy
* Business model
* Market control}}

==Incidents==
{{Placeholder box|Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see [[Amazon]] for an example). }}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Placeholder box|This is a list of the company's product lines '''with articles on this wiki'''.
* [[Example product line one]] (release date): Short summary of the product's incidents.
* [[Example product line two]] (release date):}}

==See also==
{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Canon ink DRM

2025-11-08T22:07:55Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: better matching the style guide

[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[HP]],<ref>{{Cite web |last=Roth |first=Emma |date=11 Mar 2023 |title=HP is blocking third-party printer ink again |url=https://www.theverge.com/2023/3/11/23635168/hp-printer-update-brick-third-party-ink-dynamic-security |url-status=live |access-date=20 Mar 2025 |website=The Verge}}</ref> [[Dymo]],<ref>{{Cite web |last=Doctorow |first=Cory |date=15 Feb 2022 |title=The Worst Timeline: A Printer Company Is Putting DRM in Paper Now |url=https://www.eff.org/deeplinks/2022/02/worst-timeline-printer-company-putting-drm-paper-now |url-status=live |access-date=20 Mar 2025 |website=Electronic Frontier Foundation}}</ref> [[wikipedia:Lexmark|Lexmark]]<ref>{{Cite web |last=Gault |first=Matthew |date=21 Jan 2020 |title=HP Remotely Kills Perfectly Good Ink Cartridge With DRM |url=https://www.vice.com/en/article/hp-remotely-kills-perfectly-good-ink-cartridge-with-drm/ |url-status=live |access-date=20 Mar 2025 |website=Vice}}</ref> and [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web |last=Barret |first=Brian |date=23 Sep 2016 |title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) |url=https://www.wired.com/2016/09/hp-printer-drm/ |url-status=live |access-date=20 Mar 2025 |website=Wired}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web |last=Gault |first=Matthew |date=11 Jan 2022 |title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage |url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ |url-status=live |access-date=20 Mar 2025 |website=Vice}}</ref>
==Incident==
During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>

==Aftermath==
Canon's instructions to customers in its support page to ignore these printer warning messages drew attention on social media from tech news outlets that considered the practice anti-competitive,<ref>{{Cite web |last=Tracy |first=Phillip |date=11 Jan 2022 |title=Printer Cartridge Debacle Forces Canon to Tell Customers How to Break DRM |url=https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 |url-status=live |access-date=20 Mar 2025 |website=GizModo}}</ref> with Vice stating: "as consumers and digital rights activists have been pointing out for ages, Canon essentially admits that its own DRM is absolutely not necessary".<ref name=":0" />

==References==
<references />

[[Category:Canon]]
[[Category:Articles based on videos]]

WKDA GmbH

2025-11-08T21:55:18Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: unless i'm mistaken, this reads as AI/LLM

{{SloppyAI}}
{{DISPLAYTITLE:WKDA GmbH - wirkaufendeinauto.de}}
{{InfoboxCompany
| Name = WKDA GmbH – wirkaufendeinauto.de
| Type = GmbH
| Industry = Used Car Sales
| Founded = 2012
| Headquarters = Berlin, Germany
| Parent = AUTO1 Group
| Official Website = https://www.wirkaufendeinauto.de/
|Logo=WKDA.gif}}

'''WKDA GmbH''' operates the website [https://www.wirkaufendeinauto.de/ wirkaufendeinauto.de], a German car-selling platform that advertises the ability to receive a final/guaranteed price for used vehicles online and implies an effortless process with minimal required input. The company runs video advertisements on YouTube targeting users in Germany. These ads suggest that users can receive a seemingly instant valuation directly on their device, simply by entering a few vehicle details.<ref name="ad1">[https://www.youtube.com/watch?v=2r-3LD_rcfA YouTube Ad #1] – "Ich bekam bequem online und super schnell einen garantierten Preis." (“I received a guaranteed price online, conveniently and super quickly”)</ref><ref name="ad2">[https://www.youtube.com/watch?v=niVxE3cp9LA YouTube Ad #2] – “Enter your car details online and you'll immediately receive the final sale price.”</ref><ref name="ad3">[https://www.youtube.com/watch?v=giuwr5NoMZY YouTube Ad #3] shows instant price display after only minimal input of basic details and no registration process.</ref><ref name="ad4">[https://www.youtube.com/watch?v=Vfm_vYylhdU YouTube Ad #4] shows the very first, basic inputs on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.</ref><ref name="ad5">[https://www.youtube.com/watch?v=jobJYpoo5G4 YouTube Ad #5] shows the very first, basic inputs on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.</ref><ref name="vid1">[https://www.youtube.com/watch?v=fYjEqNd3sC0 Video "Auto von Zuhause verkaufen"] – “Complete missing vehicle details '''after''' the online valuation”</ref>

As of April 2025, the company does not have a dedicated English Wikipedia article, but it is included under the Auto1 Group page: [https://de.wikipedia.org/wiki/Auto1_Group Auto1 Group on german Wikipedia].

==Consumer-impact summary==
Concerns raised regarding WKDA's service flow include:

*'''User expectations vs. actual process''' – YouTube advertisements create the impression that a user will receive a final sale price quickly after basic input, or at least a first automated estimate. In practice, the process requires multiple additional steps including personal data entry and email confirmation on the user's side, as well as probable manual review on WKDA's side since less prominent video publications suggest it takes up to a business day to receive the valuation.
*'''Data transparency''' – Users must provide detailed vehicle information over multiple steps and some personal information before any valuation is disclosed, including email address, ZIP code, phone number (optional), and asking price<ref name="thought1">Requiring users to input an asking price (despite advertising a service that promises to determine the final sale value) feels disingenuous, as it shifts responsibility onto the user for establishing a figure the platform claims to objectively provide. This undermines trust, suggesting that the "valuation" may be influenced by user input rather than an independent market-based assessment.</ref>. The online form expands progressively, beginning with brand, model, and registration year. As users continue, more fields appear and the "view valuation" button moves further down. Eventually, users must submit their email under the heading "'''Dein Angebot wartet! Gib deine E-Mail an und greif jederzeit darauf zu.'''" (Your offer awaits! Provide your email and access it any time.) — along with mandatory consent to receive marketing communications.
*'''Email consent bundling''' – To proceed, users must agree to receive marketing emails alongside the valuation. This requirement is not mentioned in the advertisements.
*'''Difficult unsubscription''' – The first confirmation email lacks an unsubscribe link, despite the FAQ claiming that '''every''' email includes such an option. Options to unsubscribe via the user portal could not be found, while using the link from the sign-in verification code email lead to an 403 permission error. Unsubscribing only seems to work after receiving an actual ''marketing'' email, at which time users may already refrain from attempting again.
*'''No option to delete''' - After using the unsubscribe link from the marketing email, login credentials and entered car information persist with no apparent way to delete the account or remove/modify the stored email address or remove the stored car or its information.
*'''Disproportionate liability''' – Under WKDA’s [https://content.wirkaufendeinauto.de/static/car_images/202210_Allgemeine%20Gescha%CC%88ftsbedingungen%20WKDA%20GmbH%20%281%29.pdf Terms and Conditions] (AGB, Art. C.3 and I.1), users are fully liable for any discrepancies in the vehicle information they provide, even if such features are not obvious or known to non-experts. At the same time, WKDA limits its own liability to cases of intent or gross negligence and excludes responsibility for damages caused by minor negligence unless these concern essential contractual obligations (AGB, Art. I.2–3, I.5). This creates an imbalance, shifting risk to the consumer while insulating the platform from most consequences of its own conduct.

==Incidents==
===Mismatch between advertisement claims and actual user experience (April 2025)===
[[File:Directly_receive_your_final_selling_price.png|alt=screenshot website heading "directly receive final selling price" and initial form appearance|thumb|Screenshot from the landing page as of April 2025-04-16. Translation: "'''Sell your car quickly''' • Without stress and at a great price - Receive your final selling price immediately and book your drop-off appointment online" featuring the initial form inputs before expansion]]
[[File:93_percent.jpg|alt=screenshot compilation of multiple follow-up forms|thumb|Screenshot compilation of what leads up to the "request final price" button, as of April 2025-04-16, excluding intermediate steps like email confirmation.]]
WKDA’s advertising campaign promotes a highly simplified online process:

*In [https://www.youtube.com/watch?v=2r-3LD_rcfA Ad #1]<ref name="ad1"></ref> an alleged user claims: ''"Ich bekam bequem online und super schnell einen garantierten Preis"'' (“I received a guaranteed price online, conveniently and super quickly”) — the screen shows a final price directly revealed after entering very little, basic information.
*In [https://www.youtube.com/watch?v=niVxE3cp9LA Ad #2]<ref name="ad2"></ref> the narrator states: ''"Gib online deine Autodetails ein und schon erhältst du den finalen Verkaufspreis"'' (“Enter your car details online and you'll immediately receive the final sale price.”) <ref name="thought2">Note: in German, the word “''schon''” in phrases like “Just do X and ''schon'' you get Y” ''implies'' that something happens ''immediately and effortlessly'' — as if no further steps are needed. It creates the impression of a quick, automatic result. In English, this feeling is often captured with phrases like “Just like that”, “Right away” or “And Y is yours”. However, immediacy is just ''implied'' and not stated ''explicitly'', which would be “''sofort''” in German.</ref> — the screen shows a final price directly revealed after entering very little, basic information.
*In [https://www.youtube.com/watch?v=giuwr5NoMZY Ad #3]<ref name="ad3"></ref> the interface shows fields for brand, model, and first registration only. After clicking "'''Kostenlos bewerten'''" (“Evaluate for free”), the input form animates and flips to instantly reveal "'''Deine Bewertung – 12.500 €'''", followed by a form for booking an appointment. No mention of needing an email address or further steps is shown.
*In [https://www.youtube.com/watch?v=Vfm_vYylhdU Ad #4]<ref name="ad4"></ref> the very first, basic inputs are shown on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.
*In [https://www.youtube.com/watch?v=jobJYpoo5G4 Ad #5]<ref name="ad5"></ref> the very first, basic inputs are shown on a smartphone screen and a simple tap on the "Weiter" (“Next”) button instantly reveals the valuation price.
*In the [https://www.youtube.com/watch?v=fYjEqNd3sC0 Video "Auto von Zuhause verkaufen"]<ref name="vid1"></ref> the instructions say: ''"Ergänze '''nach''' der Online-Bewertung noch fehlende Fahrzeugdetails"'' (“Complete missing vehicle details '''after''' the online valuation”), with a smartphone screen showing ''"Online-Bewertung für deinen BMW 320i Touring – 13.650 €"'' (“Online valuation for your BMW 320i Touring - €13.650”), indicating that the established terminology of "Online-Bewertung" means the user receives an instant (maybe automatic) valuation/price and that this happens '''before''' further details need to be provided (like some additional specifications, condition and finally photos). However, the video goes on to explain a more elaborate process and thereby contradicts the impression conveyed by the advertisement videos. While the video "Auto von Zuhause verkaufen"<ref name="vid1"></ref> states the process in more detail, it does not appear to be used as a YouTube ad and was only discovered during research for this article. Further this video clarifies that the vehicle must be physically brought to a branch location for verification, where employees assess whether the submitted information accurately reflects the car's actual condition, potentially affecting the quoted price. The presentation of a "final price" and "guaranteed price" in the ads creates the impression of a binding offer, when in fact the price still seems to be subject to verification and possible adjustment. While in general there is nothing wrong with a price change on final inspection, this deepens the impression of misleading advertisement.

[[File:Screenshot_at_93%_done_-_your_offer_awaits.png|alt=screenshot of the final step promising "your offer awaits"|thumb|Final step and the button "Bewertung ansehen" (“View valuation”)]]
[[File:Email confirmation dialog instead of promised valuation.png|alt=screenshot of confirmation dialog promising the final selling price (which won't come after confirmation)|thumb|Dialog that pops up after clicking "Bewertung ansehen" (“View valuation”). Translation of the heading: "Confirm email and receive final selling price"]]
Despite the implication of immediacy, users report the actual process as follows:

*After an initial basic form, which expands progressively, users are prompted for an email address and marketing consent before proceeding.
*Clicking '''"Bewertung ansehen"''' (“View valuation”) does not show a valuation but redirects to email confirmation.
*After confirming, users do not receive any valuation but must provide additional information (including, but not limited to, ZIP code, VIN, and asking price<ref name="thought1"></ref>).
*Only then can they click "''Endgültigen Verkaufspreis anfragen''" (“Request final sale price”) — indicating that no valuation has been shown yet and instead “will be requested”.
*As the reporter lost trust and patience at this point it remains unclear at which point they might have actually received a valuation for their car. The video "Auto von Zuhause verkaufen"<ref name="vid1"></ref> suggests that further inputs will be required after this point - like adding photos (step 3 in the video).

These steps are presented differently or in a different order<ref name="vid1"></ref> or not reflected at all<ref name="ad1"></ref><ref name="ad2"></ref><ref name="ad3"></ref><ref name="ad4"></ref><ref name="ad5"></ref> in the ads, where prices are shown before any registration, verification or further details are requested, creating a mismatch between expectation and reality. Ads suggest an automated and instant estimate, while in reality users are guided through an elaborate "request a quote" process where they need to provide extensive detail and agree to receive marketing emails.

===Unsubscribe process issues (April 2025)===
Attempts to unsubscribe have revealed usability problems:
[[File:403_forbidden_on_unsubscribe_link_in_login_confirmation_mail.png|alt=screenshot unsubscribe 403 error|thumb|Link to unsubscribe from login confirmation mail yields a "403 Forbidden" error]]

*Initial confirmation emails contain no visible unsubscribe link, despite FAQ claims that every message includes a “'''hier abmelden'''” (“unsubscribe here”) option. The FAQ page (https://www.wirkaufendeinauto.de/faq/e-mail-abmelden/) describes an unsubscribe process involving footer links, but these are absent in the first email received.
*Attempting to log in requires another email verification and the received email, containing a 6-digit verification code, also contains the expected unsubscribe link, but this leads to a "403 Forbidden" error page.
*Only after receiving a marketing email — not part of the signup process — does a working unsubscribe link appear in the footer of that marketing email.

===Obligations and Liability===
According to WKDA's [https://content.wirkaufendeinauto.de/static/car_images/202210_Allgemeine%20Gescha%CC%88ftsbedingungen%20WKDA%20GmbH%20%281%29.pdf General Terms and Conditions] (AGB, as of October 2022), users are explicitly responsible for the accuracy of the information they provide about their vehicle.

Section C, Paragraph 3 states that users must ensure the correctness of all provided vehicle data:
<blockquote>Der Nutzer garantiert, dass das Fahrzeug dem von ihm beschriebenen Zustand entspricht und keine wertmindernde Beschaffenheit aufweist, auf die der Nutzer nicht hingewiesen hat. Auf Abschnitt I.1. wird ausdrücklich verwiesen.</blockquote>
Translation:
<blockquote>The user guarantees that the vehicle corresponds to the condition described by the user and does not exhibit any value-reducing properties not pointed out by the user. Express reference is made to Section I.1.</blockquote>

Section I, Paragraph 1 clarifies that the user shall compensate WKDA for any resulting damage due to false information:
<blockquote>Der Nutzer garantiert gegenüber wkda und im Falle eines Verkaufs auch gegenüber dem Käufer, die Richtigkeit seiner gegenüber wkda und/oder dem Käufer gemachten, - und insbesondere der im Kaufvertrag enthaltenen - Angaben. Aufwendungen und Schäden, die wkda und/oder dem Käufer aufgrund fehlerhafter Angaben des Nutzers entstehen, hat der Nutzer diesen in voller Höhe zu ersetzen.</blockquote>
Translation:
<blockquote>The user guarantees to wkda, and in the event of a sale, also to the buyer, the accuracy of the information provided to wkda and/or the buyer – and in particular the information contained in the purchase agreement. The user is responsible for fully compensating wkda and/or the buyer for any expenses and damages incurred by wkda and/or the buyer due to incorrect information provided by the user.</blockquote>

This creates a potentially broad and disproportionate liability — even for minor errors or omissions — which may raise concerns under German civil law (§307 BGB), which requires standard contract terms not to unduly disadvantage consumers. The language implies that users are liable for any overlooked or undisclosed 'value-reducing properties', including those they could not reasonably be expected to recognize/detect.

Given that users of the platform are typically laypersons, not automotive professionals, this level of responsibility appears misaligned with the likely knowledge and capabilities of the average consumer. It would be more reasonable and legally balanced for such liability to shift to WKDA or its staff at the point of in-person verification, where trained professionals can assess the vehicle’s condition objectively and accurately.

===Consent Withdrawal and Data Control===
Under [https://dsgvo-gesetz.de/art-7-dsgvo/ Article 7(3) GDPR], users must be able to withdraw consent "as easily as it was given." However, WKDA’s process raises compliance concerns:

*Users cannot access a valuation without first consenting to marketing communications, which effectively bundles consent and makes withdrawal irrelevant until after data has already been submitted.
*Unsubscribing is only possible after receiving a marketing email, which can take time and is not equivalent in ease to the initial sign-up.
*There is no apparent option for users to delete their automatically created account, change their email address, or remove vehicle data after submission.

These limitations suggest that the withdrawal of consent and user control over personal data are not facilitated with the ease required by GDPR.

==Products==
*'''wirkaufendeinauto.de''' – WKDA’s platform for online car evaluation and buy offers. Despite advertising a near-instant valuation, the process involves numerous steps, mandatory agreement to marketing communication and partly broken ways to unsubscribe.

==See also==
*[[Bundled consent]]
*[[Dark patterns]] (roach motel, default-settings exploitation, obstruction)
*[[False advertising]]
*[[Liability shifting]]

==References==
<references />

[[Category:WKDA GmbH - wirkaufendeinauto.de]]
{{DEFAULTSORT:WKDA GmbH - wirkaufendeinauto.de}}

Android Developer Verification

2025-11-08T21:26:32Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Take action, make our voice heard */ better link for Techlore

==Take action, make our voice heard==
Direct link to the useful resources provided by the [https://techlore.tech Techlore] https://keepandroidopen.org/

The keep android open website includes the following resources:

*ways to contact national regulators
*open letter and petitions
*f-droid additional sources
*editorial blogs and press reactions
*public discussions
{{IncidentCargo
|Company=Google
|StartDate=2025-08-25
|Status=Active
|ProductLine=Google-certified Android devices
|Product=Android
|ArticleType=Service
|Type=Anticompetitive Behavior, Digital restrictions, Privacy
|Description=A planned restriction that forces developers to submit their identity to Google and pay a fee for their apps to be installable onto Android devices.
}}

On August 25th, 2025, [[Google]] announced an upcoming application installation restriction on Google-certified [[Android]] devices, requiring '''all''' developers to register & verify their identity through the Developer Verification program before their apps can be installed on Android devices. This requirement extends to '''''all''''' installation methods including sideloading, third-party app stores, & direct APK installations. This is a giant shift from Android's traditionally open ecosystem.

==Background==
Android has historically allowed users to freely install applications from any source (sometimes called [[sideloading]]). This openness differentiated Android from competitors like iOS. It enabled alternative app stores, open-source repositories like [[F-Droid]], & direct developer-to-user distribution. The only technical requirements were that applications follow Android's technical guidelines for functionality & be signed with any certificate to maintain a chain of trust during updates.

This openness has been a defining characteristic of Android since its inception, supporting many different use cases from enterprise deployments to privacy-focused distributions. Google has defended this approach in antitrust proceedings, with Google's lawyers arguing in the [[Epic Games]] case that "Android and Google Play provide more choice and openness than any other major mobile platform"<ref>{{Cite web |date=2023-12-11 |title=Fortnite maker Epic Games wins its antitrust fight against Google |url=https://techcrunch.com/2023/12/11/epic-games-google-antitrust-win/ |access-date=2025-08-29 |website=TechCrunch}}</ref> & that the company's app store practices were "part of its fierce competition with Apple".<ref>{{Cite web |date=2023-12-12 |title=Epic Games wins antitrust lawsuit against Google |url=https://www.washingtonpost.com/technology/2023/12/11/epic-google-trial-verdict/ |access-date=2025-08-29 |website=The Washington Post}}</ref>

==Announcement and rationale==
Google announced the Developer Verification requirements on August 25th, 2025, through the Android Developers Blog.<ref>{{Cite web |date=2025-08-25 |title=Android Developers Blog: A new layer of security for certified Android devices |url=https://android-developers.googleblog.com/2025/08/elevating-android-security.html |url-status=live |archive-url=https://web.archive.org/web/20250825180832/https://android-developers.googleblog.com/2025/08/elevating-android-security.html |archive-date=2025-08-25 |access-date=2025-08-25}}</ref> According to Suzanne Frey, VP of Product, Trust & Growth for Android, the system is designed to combat malicious actors who "''hide behind anonymity to harm users by impersonating developers and using their brand image to create convincing fake apps."''

Google cited security statistics showing ''"over 50 times more malware from internet-sideloaded sources than on apps available through Google Play".''<ref>{{Cite web |date=2025-08-25 |title=Google will require developer verification to install Android apps, including sideloading |url=https://9to5google.com/2025/08/25/android-apps-developer-verification/ |website=9to5Google |access-date=2025-08-29}}</ref> The company framed the verification as ''"an ID check at the airport, which confirms a traveler's identity but is separate from the security screening of their bags".''

===Implementation timeline===
The implementation will be conducted in global rollout phases:<ref name=":0">{{Cite web |date=2025-08-25 |title=Android developer verification {{!}} Android Developers |url=https://developer.android.com/developer-verification/guides/android-developer-console |url-status=live |archive-url=https://web.archive.org/web/20250825204008/https://developer.android.com/developer-verification/guides/android-developer-console |archive-date=2025-08-25 |access-date=2025-08-25}}</ref>

*'''October 2025''': Early access opens for invited developers
*'''March 2026''': Open to all developers
*'''September 2026''': Enforcement begins in Brazil, Indonesia, Singapore, and Thailand
*'''2027 and beyond''': Global rollout continues

Key implementation details:
*No grandfather clauses for existing apps or developers
*Play Store developers likely already meet requirements through 2023's D-U-N-S implementation
*Organizations requiring D-U-N-S numbers should begin the process 28 days before deadlines
*Developers can initiate verification 60 days before enforcement
*90-day deadline extensions available for developers needing additional time
*After deadlines, users encounter system-level blocks with no override option when attempting to install unverified apps

==Technical implementation==

===Distribution types===
The Developer Verification system creates two tiers of developer accounts:<ref name=":0" />

====Full distribution====
*Intended for ''"organizations and professional developers with wide distribution"''
*Requires a one-time $25 fee
*Requires complete identity verification including:
**Government-issued photo ID
**Proof of address
**For organizations: D-U-N-S number (can take up to 28 days to obtain)
*No limits on app numbers or installations

====Limited distribution====
*Intended for ''"students, hobbyists, and other personal use"''
*Free registration
*Has ''"capped number of apps and installs"'' (specific limits not disclosed)
*Identity verification requirements unclear

===Package name registration===
Developers must register package names before apps can be installed. The system creates a cryptographic link between developer identity & app signing keys. Ownership priority is determined by installation statistics - developers whose signing keys account for over 50% of known installs receive registration priority.<ref>{{Cite web |date=2025-08-25 |title=Updates to Play Console for Android developer verification: A first look |url=https://developer.android.com/developer-verification/assets/pdfs/updates-to-play-console-for-android-developer-verification.pdf |website=Android Developers |access-date=2025-09-01}}</ref><ref>{{Cite web |date=2025-08-25 |title=Resources {{!}} Android developer verification {{!}} Android Developers |url=https://developer.android.com/developer-verification/guides/resources |website=Android Developers |access-date=2025-08-25}}</ref>

===Affected devices===
The requirements apply to all ''"[https://www.android.com/certified/partners/ Google-certified Android devices]"'' which includes:
*Devices with Google Play Store
*Devices with Google Mobile Services (GMS)
*Devices with Play Protect
*All mainstream Android devices from manufacturers including Samsung, Xiaomi, Motorola, OnePlus, and Google Pixel

Custom ROMs without Google services & uncertified devices are not affected by these restrictions.

==Developer response==

===Technical concerns===
Prominent Android developer Mark Murphy (CommonsWare) raised several technical concerns:<ref>{{Cite web |date=2025-08-26 |title=Uncomfortable Questions About Android Developer Verification |url=https://commonsware.com/blog/2025/08/26/uncomfortable-questions-android-developer-verification.html |website=CommonsWare |access-date=2025-08-29}}</ref>
*Debug keystore handling for development workflows remains unaddressed
*Sample code from Android development books would become unusable as "at most one person on the entire planet" could register each package name
*Beta testing workflows using different package names face complications
*Questions whether "it will no longer be possible to test apps under development on Google-certified production hardware" after 2027

===Privacy and safety concerns===
Developers expressed significant privacy concerns:
*Murphy cited the ICEBlock app developer who faced federal prosecution threats after identity disclosure, with his wife being fired from a DOJ job
*Google's privacy policy allows sharing developer information with ''"trusted businesses or persons"'' without clear restrictions<ref>{{Cite web |date=2025-08-29 |title=Android Security or Vendor Lock-In? Google's New Sideloading Rules Smell Fishy |url=https://news.itsfoss.com/new-android-sideloading-rules/ |website=It's FOSS |access-date=2025-08-29}}</ref>
*Open source developers fear harassment and doxxing after forced identity disclosure

===Open source community impact===
The F-Droid community reacted strongly, with one forum member stating: "F*** Google. Use GrapheneOS to drop Android... I find this development downright alarming".<ref>{{Cite web |title=FAQ - App Developers {{!}} F-Droid - Free and Open Source Android App Repository |url=https://f-droid.org/en/docs/FAQ_-_App_Developers/ |website=F-Droid |access-date=2025-08-29}}</ref> Specific challenges include:
*F-Droid builds apps from source with its own signing keys, creating coordination requirements with upstream developers
*Community estimates suggest 85% of F-Droid apps could be "stuck in limbo" due to package ID conflicts
*Some developers announced via FreeDroidWarn that their apps "will no longer work on certified Android devices after that time"

==Consumer and user response==
Google's Q&A page for the announcement received lots of feedback, including:<ref>{{Cite web |date=2025-08-25 |title=Q&A: New Android developer verification requirements |url=https://support.google.com/googleplay/android-developer/thread/361325854 |archive-url=https://web.archive.org/web/20250829100055/https://support.google.com/googleplay/android-developer/thread/361325854/%F0%9F%92%AC-q-a-new-android-developer-verification-requirements |archive-date=2025-08-29 |access-date=2025-08-29 |website=Play Console Help}}</ref>

*Users highlighting the hypocrisy of enforcing security on sideloaded apps while Google Play distributes apps classified as scamware, malware, and adware
*Confusion over whether users would need to pay $25 to install apps on their own devices
*Concerns about offline device functionality (barcode scanners, kiosks) requiring internet connections for app signing verification
*Comparisons to Windows, where users noted: "I can install an app onto a Windows computer from any source without verification by Microsoft"<ref>{{Cite web |date=2025-08-26 |title=Google to restrict Android app sideloading to verified devs |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |website=The Register |access-date=2025-08-29}}</ref>

The Android community produced numerous critical videos,<ref>{{Cite web |last=Mental Outlaw |date=2025-08-29 |title=Google is Locking Down Android |url=https://www.youtube.com/watch?v=L1S0SiBuJN8 |access-date=2025-08-29 |website=YouTube}}</ref><ref>{{Cite web |last=BrenTech |date=2025-08-26 |title=Google Will Soon Block Apps from Unverified Developers! Is This The End of Sideloading on Android? |url=https://www.youtube.com/watch?v=-nCgnXByGrY |access-date=2025-08-29 |website=YouTube}}</ref><ref>{{Cite web |last=TechLore |date=2025-08-27 |title=Android Is Becoming iOS: The End of Sideloading? |url=https://www.youtube.com/watch?v=PxGjwtiI8uM |access-date=2025-08-29 |website=YouTube}}</ref> with titles like "Google is Locking Down Android" and "Android Is Becoming iOS: The End of Sideloading?"

==Industry and organizational response==

===Support===
The Developers Alliance stood as the sole organizational voice supporting the change, with co-founder Jake Ward stating it was "a critical step to ensure trust, accountability, and security across the Android ecosystem".<ref>{{Cite web |date=2025-08-25 |title=Developers Alliance Applauds Google's New Android Developer Verification |url=https://news.devalliance.org/developers-alliance-applauds-googles-new-android-developer-verification/ |archive-url=https://web.archive.org/web/20251029120724/https://news.devalliance.org/developers-alliance-applauds-googles-new-android-developer-verification/ |archive-date=2025-10-29 |access-date=2025-10-29 |website=Developers Alliance}}</ref>

Government support emerged from initial rollout regions:
*Brazil's Federation of Banks called it a "significant advancement in protecting users"
*Indonesia's Ministry of Communications praised the "balanced approach that protects users while keeping Android open"
*Thailand's Ministry of Digital Economy described it as a "positive and proactive measure"<ref>{{Cite web |date=2025-08-25 |title=Google to Verify All Android Developers in 4 Countries to Block Malicious Apps |url=https://thehackernews.com/2025/08/google-to-verify-all-android-developers.html |website=The Hacker News |access-date=2025-08-29}}</ref>

===Criticism===
Technology publications characterized the change as fundamental to Android's nature:
*The Daily Security Review called it "a significant philosophical shift for Android, mirroring Apple's tightly curated ecosystem"
*It's FOSS warned "this could turn Google into the effective gatekeeper for all apps on 'certified' Android devices"<ref>{{Cite web |date=2025-08-29 |title=Android Security or Vendor Lock-In? Google's New Sideloading Rules Smell Fishy |url=https://news.itsfoss.com/new-android-sideloading-rules/ |website=It's FOSS |access-date=2025-08-29}}</ref>
*OSnews criticized it as "the death of our digital freedoms"
*Hackaday noted the timing "coincides with Google's court-mandated opening of Android following Epic Games' antitrust victory"<ref>{{Cite web |date=2025-08-26 |title=Google Will Require Developer Verification Even For Sideloading |url=https://hackaday.com/2025/08/26/google-will-require-developer-verification-even-for-sideloading/ |website=Hackaday |access-date=2025-08-29}}</ref>

==Impact on specific use cases==

===Enterprise and MDM deployments===
NomidMDM advised IT managers to "audit application inventory today" & make sure all line-of-business app developers complete verification before deadlines.<ref>{{Cite web |title=The Core Change: Mandatory Verification for All Android Apps |url=https://www.nomidmdm.com/en/blog/the-core-change-mandatory-verification-for-all-android-apps |website=NomidMDM |access-date=2025-08-29}}</ref> Affected deployments include:
*Wall-mounted displays
*Classroom broadcasting systems
*Shared device configurations
*Kiosk applications
*Industrial control systems

===Alternative app stores===
F-Droid faces serious challenges with the repository's build-from-source model conflicting with developer verification requirements. Alternative stores must make sure all hosted apps come from verified developers, effectively extending Google's verification to all distribution channels.

===Educational development===
Educational institutions face challenges as well:
*Student projects require individual verification for testing
*Sample code from textbooks becomes unusable without verification
*Classroom demonstrations need verified developer accounts
*Research projects face additional identity disclosure requirements

==Regulatory context==
The announcement arrives during active regulatory scrutiny of Google's platform practices:

===European Union===
The EU [[Digital Markets Act]] investigation issued preliminary findings against Google on March 19, 2025, for self-preferencing and payment system restrictions.<ref>{{Cite web |date=2025-03-19 |title=Google Search, Play Store falling foul of Digital Markets Act rules, says EU |url=https://techcrunch.com/2025/03/19/google-search-play-store-falling-foul-of-digital-markets-act-rules-says-eu/ |website=TechCrunch |access-date=2025-08-29}}</ref> Legal experts note potential conflicts with DMA provisions requiring gatekeepers to permit third-party software installation without the gatekeeper's identification services.

===United States===
The timing coincides with court-mandated changes following Epic Games' antitrust victory. The FTC outlined remedy concerns in an August 2024 amicus brief after the jury found Google illegally monopolized app distribution.<ref>{{Cite web |date=2024-08-29 |title=FTC Outlines Remedy Concerns in Amicus Brief After Jury Finds Google Illegally Monopolized App Store |url=https://www.ftc.gov/news-events/news/press-releases/2024/08/ftc-outlines-remedy-concerns-amicus-brief-after-jury-finds-google-illegally-monopolized-app-store |website=Federal Trade Commission |access-date=2025-08-29}}</ref>

===United Kingdom===
The UK Competition and Markets Authority continues its Strategic Market Status investigation, with consultation closing on August 20, 2025.<ref>{{Cite web |title=SMS investigation into Google's mobile platform |url=https://www.gov.uk/cma-cases/sms-investigation-into-googles-mobile-ecosystem |website=GOV.UK |access-date=2025-08-29}}</ref> No specific response to the verification requirements has been issued.

==See also==
*[[Digital Markets Act]]
*[[Sideloading]]

==References==
{{reflist}}

[[Category:Android]]
[[Category:Google]]

Android Developer Verification

2025-11-08T21:25:10Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: better matching the style guide, replaced dupe ref

==Take action, make our voice heard==
Direct link to the useful resources provided by the [https://www.youtube.com/@techlore Techlore] https://keepandroidopen.org/

The keep android open website includes the following resources:

*ways to contact national regulators
*open letter and petitions
*f-droid additional sources
*editorial blogs and press reactions
*public discussions
{{IncidentCargo
|Company=Google
|StartDate=2025-08-25
|Status=Active
|ProductLine=Google-certified Android devices
|Product=Android
|ArticleType=Service
|Type=Anticompetitive Behavior, Digital restrictions, Privacy
|Description=A planned restriction that forces developers to submit their identity to Google and pay a fee for their apps to be installable onto Android devices.
}}

On August 25th, 2025, [[Google]] announced an upcoming application installation restriction on Google-certified [[Android]] devices, requiring '''all''' developers to register & verify their identity through the Developer Verification program before their apps can be installed on Android devices. This requirement extends to '''''all''''' installation methods including sideloading, third-party app stores, & direct APK installations. This is a giant shift from Android's traditionally open ecosystem.

==Background==
Android has historically allowed users to freely install applications from any source (sometimes called [[sideloading]]). This openness differentiated Android from competitors like iOS. It enabled alternative app stores, open-source repositories like [[F-Droid]], & direct developer-to-user distribution. The only technical requirements were that applications follow Android's technical guidelines for functionality & be signed with any certificate to maintain a chain of trust during updates.

This openness has been a defining characteristic of Android since its inception, supporting many different use cases from enterprise deployments to privacy-focused distributions. Google has defended this approach in antitrust proceedings, with Google's lawyers arguing in the [[Epic Games]] case that "Android and Google Play provide more choice and openness than any other major mobile platform"<ref>{{Cite web |date=2023-12-11 |title=Fortnite maker Epic Games wins its antitrust fight against Google |url=https://techcrunch.com/2023/12/11/epic-games-google-antitrust-win/ |access-date=2025-08-29 |website=TechCrunch}}</ref> & that the company's app store practices were "part of its fierce competition with Apple".<ref>{{Cite web |date=2023-12-12 |title=Epic Games wins antitrust lawsuit against Google |url=https://www.washingtonpost.com/technology/2023/12/11/epic-google-trial-verdict/ |access-date=2025-08-29 |website=The Washington Post}}</ref>

==Announcement and rationale==
Google announced the Developer Verification requirements on August 25th, 2025, through the Android Developers Blog.<ref>{{Cite web |date=2025-08-25 |title=Android Developers Blog: A new layer of security for certified Android devices |url=https://android-developers.googleblog.com/2025/08/elevating-android-security.html |url-status=live |archive-url=https://web.archive.org/web/20250825180832/https://android-developers.googleblog.com/2025/08/elevating-android-security.html |archive-date=2025-08-25 |access-date=2025-08-25}}</ref> According to Suzanne Frey, VP of Product, Trust & Growth for Android, the system is designed to combat malicious actors who "''hide behind anonymity to harm users by impersonating developers and using their brand image to create convincing fake apps."''

Google cited security statistics showing ''"over 50 times more malware from internet-sideloaded sources than on apps available through Google Play".''<ref>{{Cite web |date=2025-08-25 |title=Google will require developer verification to install Android apps, including sideloading |url=https://9to5google.com/2025/08/25/android-apps-developer-verification/ |website=9to5Google |access-date=2025-08-29}}</ref> The company framed the verification as ''"an ID check at the airport, which confirms a traveler's identity but is separate from the security screening of their bags".''

===Implementation timeline===
The implementation will be conducted in global rollout phases:<ref name=":0">{{Cite web |date=2025-08-25 |title=Android developer verification {{!}} Android Developers |url=https://developer.android.com/developer-verification/guides/android-developer-console |url-status=live |archive-url=https://web.archive.org/web/20250825204008/https://developer.android.com/developer-verification/guides/android-developer-console |archive-date=2025-08-25 |access-date=2025-08-25}}</ref>

*'''October 2025''': Early access opens for invited developers
*'''March 2026''': Open to all developers
*'''September 2026''': Enforcement begins in Brazil, Indonesia, Singapore, and Thailand
*'''2027 and beyond''': Global rollout continues

Key implementation details:
*No grandfather clauses for existing apps or developers
*Play Store developers likely already meet requirements through 2023's D-U-N-S implementation
*Organizations requiring D-U-N-S numbers should begin the process 28 days before deadlines
*Developers can initiate verification 60 days before enforcement
*90-day deadline extensions available for developers needing additional time
*After deadlines, users encounter system-level blocks with no override option when attempting to install unverified apps

==Technical implementation==

===Distribution types===
The Developer Verification system creates two tiers of developer accounts:<ref name=":0" />

====Full distribution====
*Intended for ''"organizations and professional developers with wide distribution"''
*Requires a one-time $25 fee
*Requires complete identity verification including:
**Government-issued photo ID
**Proof of address
**For organizations: D-U-N-S number (can take up to 28 days to obtain)
*No limits on app numbers or installations

====Limited distribution====
*Intended for ''"students, hobbyists, and other personal use"''
*Free registration
*Has ''"capped number of apps and installs"'' (specific limits not disclosed)
*Identity verification requirements unclear

===Package name registration===
Developers must register package names before apps can be installed. The system creates a cryptographic link between developer identity & app signing keys. Ownership priority is determined by installation statistics - developers whose signing keys account for over 50% of known installs receive registration priority.<ref>{{Cite web |date=2025-08-25 |title=Updates to Play Console for Android developer verification: A first look |url=https://developer.android.com/developer-verification/assets/pdfs/updates-to-play-console-for-android-developer-verification.pdf |website=Android Developers |access-date=2025-09-01}}</ref><ref>{{Cite web |date=2025-08-25 |title=Resources {{!}} Android developer verification {{!}} Android Developers |url=https://developer.android.com/developer-verification/guides/resources |website=Android Developers |access-date=2025-08-25}}</ref>

===Affected devices===
The requirements apply to all ''"[https://www.android.com/certified/partners/ Google-certified Android devices]"'' which includes:
*Devices with Google Play Store
*Devices with Google Mobile Services (GMS)
*Devices with Play Protect
*All mainstream Android devices from manufacturers including Samsung, Xiaomi, Motorola, OnePlus, and Google Pixel

Custom ROMs without Google services & uncertified devices are not affected by these restrictions.

==Developer response==

===Technical concerns===
Prominent Android developer Mark Murphy (CommonsWare) raised several technical concerns:<ref>{{Cite web |date=2025-08-26 |title=Uncomfortable Questions About Android Developer Verification |url=https://commonsware.com/blog/2025/08/26/uncomfortable-questions-android-developer-verification.html |website=CommonsWare |access-date=2025-08-29}}</ref>
*Debug keystore handling for development workflows remains unaddressed
*Sample code from Android development books would become unusable as "at most one person on the entire planet" could register each package name
*Beta testing workflows using different package names face complications
*Questions whether "it will no longer be possible to test apps under development on Google-certified production hardware" after 2027

===Privacy and safety concerns===
Developers expressed significant privacy concerns:
*Murphy cited the ICEBlock app developer who faced federal prosecution threats after identity disclosure, with his wife being fired from a DOJ job
*Google's privacy policy allows sharing developer information with ''"trusted businesses or persons"'' without clear restrictions<ref>{{Cite web |date=2025-08-29 |title=Android Security or Vendor Lock-In? Google's New Sideloading Rules Smell Fishy |url=https://news.itsfoss.com/new-android-sideloading-rules/ |website=It's FOSS |access-date=2025-08-29}}</ref>
*Open source developers fear harassment and doxxing after forced identity disclosure

===Open source community impact===
The F-Droid community reacted strongly, with one forum member stating: "F*** Google. Use GrapheneOS to drop Android... I find this development downright alarming".<ref>{{Cite web |title=FAQ - App Developers {{!}} F-Droid - Free and Open Source Android App Repository |url=https://f-droid.org/en/docs/FAQ_-_App_Developers/ |website=F-Droid |access-date=2025-08-29}}</ref> Specific challenges include:
*F-Droid builds apps from source with its own signing keys, creating coordination requirements with upstream developers
*Community estimates suggest 85% of F-Droid apps could be "stuck in limbo" due to package ID conflicts
*Some developers announced via FreeDroidWarn that their apps "will no longer work on certified Android devices after that time"

==Consumer and user response==
Google's Q&A page for the announcement received lots of feedback, including:<ref>{{Cite web |date=2025-08-25 |title=Q&A: New Android developer verification requirements |url=https://support.google.com/googleplay/android-developer/thread/361325854 |archive-url=https://web.archive.org/web/20250829100055/https://support.google.com/googleplay/android-developer/thread/361325854/%F0%9F%92%AC-q-a-new-android-developer-verification-requirements |archive-date=2025-08-29 |access-date=2025-08-29 |website=Play Console Help}}</ref>

*Users highlighting the hypocrisy of enforcing security on sideloaded apps while Google Play distributes apps classified as scamware, malware, and adware
*Confusion over whether users would need to pay $25 to install apps on their own devices
*Concerns about offline device functionality (barcode scanners, kiosks) requiring internet connections for app signing verification
*Comparisons to Windows, where users noted: "I can install an app onto a Windows computer from any source without verification by Microsoft"<ref>{{Cite web |date=2025-08-26 |title=Google to restrict Android app sideloading to verified devs |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |website=The Register |access-date=2025-08-29}}</ref>

The Android community produced numerous critical videos,<ref>{{Cite web |last=Mental Outlaw |date=2025-08-29 |title=Google is Locking Down Android |url=https://www.youtube.com/watch?v=L1S0SiBuJN8 |access-date=2025-08-29 |website=YouTube}}</ref><ref>{{Cite web |last=BrenTech |date=2025-08-26 |title=Google Will Soon Block Apps from Unverified Developers! Is This The End of Sideloading on Android? |url=https://www.youtube.com/watch?v=-nCgnXByGrY |access-date=2025-08-29 |website=YouTube}}</ref><ref>{{Cite web |last=TechLore |date=2025-08-27 |title=Android Is Becoming iOS: The End of Sideloading? |url=https://www.youtube.com/watch?v=PxGjwtiI8uM |access-date=2025-08-29 |website=YouTube}}</ref> with titles like "Google is Locking Down Android" and "Android Is Becoming iOS: The End of Sideloading?"

==Industry and organizational response==

===Support===
The Developers Alliance stood as the sole organizational voice supporting the change, with co-founder Jake Ward stating it was "a critical step to ensure trust, accountability, and security across the Android ecosystem".<ref>{{Cite web |date=2025-08-25 |title=Developers Alliance Applauds Google's New Android Developer Verification |url=https://news.devalliance.org/developers-alliance-applauds-googles-new-android-developer-verification/ |archive-url=https://web.archive.org/web/20251029120724/https://news.devalliance.org/developers-alliance-applauds-googles-new-android-developer-verification/ |archive-date=2025-10-29 |access-date=2025-10-29 |website=Developers Alliance}}</ref>

Government support emerged from initial rollout regions:
*Brazil's Federation of Banks called it a "significant advancement in protecting users"
*Indonesia's Ministry of Communications praised the "balanced approach that protects users while keeping Android open"
*Thailand's Ministry of Digital Economy described it as a "positive and proactive measure"<ref>{{Cite web |date=2025-08-25 |title=Google to Verify All Android Developers in 4 Countries to Block Malicious Apps |url=https://thehackernews.com/2025/08/google-to-verify-all-android-developers.html |website=The Hacker News |access-date=2025-08-29}}</ref>

===Criticism===
Technology publications characterized the change as fundamental to Android's nature:
*The Daily Security Review called it "a significant philosophical shift for Android, mirroring Apple's tightly curated ecosystem"
*It's FOSS warned "this could turn Google into the effective gatekeeper for all apps on 'certified' Android devices"<ref>{{Cite web |date=2025-08-29 |title=Android Security or Vendor Lock-In? Google's New Sideloading Rules Smell Fishy |url=https://news.itsfoss.com/new-android-sideloading-rules/ |website=It's FOSS |access-date=2025-08-29}}</ref>
*OSnews criticized it as "the death of our digital freedoms"
*Hackaday noted the timing "coincides with Google's court-mandated opening of Android following Epic Games' antitrust victory"<ref>{{Cite web |date=2025-08-26 |title=Google Will Require Developer Verification Even For Sideloading |url=https://hackaday.com/2025/08/26/google-will-require-developer-verification-even-for-sideloading/ |website=Hackaday |access-date=2025-08-29}}</ref>

==Impact on specific use cases==

===Enterprise and MDM deployments===
NomidMDM advised IT managers to "audit application inventory today" & make sure all line-of-business app developers complete verification before deadlines.<ref>{{Cite web |title=The Core Change: Mandatory Verification for All Android Apps |url=https://www.nomidmdm.com/en/blog/the-core-change-mandatory-verification-for-all-android-apps |website=NomidMDM |access-date=2025-08-29}}</ref> Affected deployments include:
*Wall-mounted displays
*Classroom broadcasting systems
*Shared device configurations
*Kiosk applications
*Industrial control systems

===Alternative app stores===
F-Droid faces serious challenges with the repository's build-from-source model conflicting with developer verification requirements. Alternative stores must make sure all hosted apps come from verified developers, effectively extending Google's verification to all distribution channels.

===Educational development===
Educational institutions face challenges as well:
*Student projects require individual verification for testing
*Sample code from textbooks becomes unusable without verification
*Classroom demonstrations need verified developer accounts
*Research projects face additional identity disclosure requirements

==Regulatory context==
The announcement arrives during active regulatory scrutiny of Google's platform practices:

===European Union===
The EU [[Digital Markets Act]] investigation issued preliminary findings against Google on March 19, 2025, for self-preferencing and payment system restrictions.<ref>{{Cite web |date=2025-03-19 |title=Google Search, Play Store falling foul of Digital Markets Act rules, says EU |url=https://techcrunch.com/2025/03/19/google-search-play-store-falling-foul-of-digital-markets-act-rules-says-eu/ |website=TechCrunch |access-date=2025-08-29}}</ref> Legal experts note potential conflicts with DMA provisions requiring gatekeepers to permit third-party software installation without the gatekeeper's identification services.

===United States===
The timing coincides with court-mandated changes following Epic Games' antitrust victory. The FTC outlined remedy concerns in an August 2024 amicus brief after the jury found Google illegally monopolized app distribution.<ref>{{Cite web |date=2024-08-29 |title=FTC Outlines Remedy Concerns in Amicus Brief After Jury Finds Google Illegally Monopolized App Store |url=https://www.ftc.gov/news-events/news/press-releases/2024/08/ftc-outlines-remedy-concerns-amicus-brief-after-jury-finds-google-illegally-monopolized-app-store |website=Federal Trade Commission |access-date=2025-08-29}}</ref>

===United Kingdom===
The UK Competition and Markets Authority continues its Strategic Market Status investigation, with consultation closing on August 20, 2025.<ref>{{Cite web |title=SMS investigation into Google's mobile platform |url=https://www.gov.uk/cma-cases/sms-investigation-into-googles-mobile-ecosystem |website=GOV.UK |access-date=2025-08-29}}</ref> No specific response to the verification requirements has been issued.

==See also==
*[[Digital Markets Act]]
*[[Sideloading]]

==References==
{{reflist}}

[[Category:Android]]
[[Category:Google]]

Dark pattern

2025-11-08T17:21:17Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: punctuation fixes on credible sections

{{Incomplete}}

A [[wikipedia:Dark pattern|dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to".'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm".''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.<ref name=":3" />

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation".<ref>{{Cite web |author=Keller and Heckman LLP |date=2020-09-28 |title=FTC Targets Negative Option Schemes in Two Multimillion Dollar Settlements |url=https://www.lexology.com/library/detail.aspx?g=a2def591-a71f-477d-8f39-55f9b40ec125 |access-date=2025-11-08 |website=Lexology}}</ref>

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure".''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns trick users by taking advantage of unconscious thoughts. For example, in cookie banners the "Accept All" option is the first option listed and uses a green background. People tend to choose the first option before considering others. Green is associated with good in design. In cookie banners, there is also a "Manage my choices" option that typically involves opting out of each data collection category or website one at a time. It is easier for users to accept all cookies than to decline them, due to using dark patterns.<ref>{{Cite web |last=Stroink-Skillrud |first=Donata |date=2023-02-02 |title=Your Cookie Conset Banner is (Probably) Not Compliant |url=https://mainwp.com/cookie-consent-banner-probably-not-compliant/ |access-date=2025-11-08 |website=MainWP Blog}}</ref><ref name=":2">{{Cite web |last=Keyser |first=Robert |date=2023-10-05 |title=Cookie Consent Dark Patterns: How to Identify and Fix Them |url=https://www.ethyca.com/news/all-about-dark-patterns |access-date=2025-08-11 |website=Ethyca}}</ref>

===Incentives and short-term gains===


The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences. Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand". The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce".<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref name=":3">{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.

===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. They should provide a balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.<ref name=":2" />

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==
*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T17:12:28Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Common types and examples */ added refs

{{Incomplete}}

A [[wikipedia:Dark pattern|dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.<ref name=":3" />

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."<ref>{{Cite web |author=Keller and Heckman LLP |date=2020-09-28 |title=FTC Targets Negative Option Schemes in Two Multimillion Dollar Settlements |url=https://www.lexology.com/library/detail.aspx?g=a2def591-a71f-477d-8f39-55f9b40ec125 |access-date=2025-11-08 |website=Lexology}}</ref>

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns trick users by taking advantage of unconscious thoughts. For example, in cookie banners the "Accept All" option is the first option listed and uses a green background. People tend to choose the first option before considering others. Green is associated with good in design. In cookie banners, there is also a "Manage my choices" option that typically involves opting out of each data collection category or website one at a time. It is easier for users to accept all cookies than to decline them, due to using dark patterns.<ref>{{Cite web |last=Stroink-Skillrud |first=Donata |date=2023-02-02 |title=Your Cookie Conset Banner is (Probably) Not Compliant |url=https://mainwp.com/cookie-consent-banner-probably-not-compliant/ |access-date=2025-11-08 |website=MainWP Blog}}</ref><ref name=":2">{{Cite web |last=Keyser |first=Robert |date=2023-10-05 |title=Cookie Consent Dark Patterns: How to Identify and Fix Them |url=https://www.ethyca.com/news/all-about-dark-patterns |access-date=2025-08-11 |website=Ethyca}}</ref>

===Incentives and short-term gains===


The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences. Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand". The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref name=":3">{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.

===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. They should provide a balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.<ref name=":2" />

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==
*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T16:12:48Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: added refs

{{Incomplete}}

A [[wikipedia:Dark pattern|dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns trick users by taking advantage of unconscious thoughts. For example, in cookie banners the "Accept All" option is the first option listed and uses a green background. People tend to choose the first option before considering others. Green is associated with good in design. In cookie banners, there is also a "Manage my choices" option that typically involves opting out of each data collection category or website one at a time. It is easier for users to accept all cookies than to decline them, due to using dark patterns.<ref>{{Cite web |last=Stroink-Skillrud |first=Donata |date=2023-02-02 |title=Your Cookie Conset Banner is (Probably) Not Compliant |url=https://mainwp.com/cookie-consent-banner-probably-not-compliant/ |access-date=2025-11-08 |website=MainWP Blog}}</ref><ref name=":2">{{Cite web |last=Keyser |first=Robert |date=2023-10-05 |title=Cookie Consent Dark Patterns: How to Identify and Fix Them |url=https://www.ethyca.com/news/all-about-dark-patterns |access-date=2025-08-11 |website=Ethyca}}</ref>

===Incentives and short-term gains===


The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences. Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand". The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref>{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.

===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. They should provide a balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.<ref name=":2" />

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==
*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T15:55:21Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF:

{{Incomplete}}

A [[wikipedia:Dark pattern|dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns trick users by taking advantage of unconscious thoughts. For example, in cookie banners the "Accept All" option is the first option listed and uses a green background. People tend to choose the first option before considering others. Green is associated with good in design. In cookie banners, there is also a "Manage my choices" option that typically involves opting out of each data collection category or website one at a time. It is easier for users to accept all cookies than to decline them, due to using dark patterns.

===Incentives and short-term gains===


The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences. Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand". The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref>{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.

===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==
*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T15:13:28Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Cognitive biases exploitation */ grammar

{{Incomplete}}

A [[wikipedia:Dark_pattern|Dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns trick users by taking advantage of unconscious thoughts. For example, in cookie banners the "Accept All" option is the first option listed and uses a green background. People tend to choose the first option before considering others. Green is associated with good in design. In cookie banners, there is also a "Manage my choices" option that typically involves opting out of each data collection category or website one at a time. It is easier for users to accept all cookies than to decline them, due to using dark patterns.

===Incentives and short-term gains===



The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences. Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand". The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance, and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref>{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.
===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==

*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T15:11:18Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Cognitive biases exploitation */ grammar

{{Incomplete}}

A [[wikipedia:Dark_pattern|Dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns trick users by taking advantage of unconscious thoughts. For example, in cookie banners the "Accept All" option is the first option listed and uses a green background. People tend to choose the first option before considering others. Green is associated with good in design. In cookie banners, there is also a "Manage my choices" option that typically involves opting out of each data collection category or website one at a time. It is easier for users to accept all cookies than to decline them, due using dark patterns.

===Incentives and short-term gains===



The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences. Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand". The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance, and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref>{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.
===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==

*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T14:50:20Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Mind tricks and business incentives */ /* Cognitive biases exploitation */ reworded slop into human language

{{Incomplete}}

A [[wikipedia:Dark_pattern|Dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns trick users by taking advantage of unconscious thoughts. For example, in cookie banners the "Accept All" option is the first option listed and uses a green background. People tend to choose the first option before considering others. Green is associated with good in design. In cookie banners, there is also a "Manage my choices" option that typically involves opting out of each data collection category or website one at a time. It is easier to users to accept all cookie than to decline them, due using dark patterns.

===Incentives and short-term gains===



The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences. Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand". The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance, and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref>{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.
===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==

*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T13:23:58Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Technical detection and tools */ added ref

{{Incomplete}}

A [[wikipedia:Dark_pattern|Dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns effectively manipulate users by leveraging well-established cognitive biases. Default bias describes the tendency to stick with pre-selected options, exploited through pre-ticked checkboxes. Inertia makes users more likely to choose the path of least resistance. The tendency to prefer avoiding losses, loss aversion, is triggered through messages suggesting users ''may lose functionality'' if they decline certain options.

The effectiveness is enhanced through A/B testing and data analytics, allowing companies to refine dark patterns based on actual user behavior. This data-driven approach represents a significant evolution from earlier deceptive practices.

===Incentives and short-term gains===
The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences . Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand." The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance, and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%.<ref>{{Cite web |last=Li |first=Meng |last2=Wang |first2=Xiang |last3=Nei |first3=Liming |last4=Li |first4=Chenglin |last5=Liu |first5=Yang |last6=Zhao |first6=Yangyang |last7=Xue |first7=Lei |last8=Kabir Sulaiman |first8=Said |date=2024-12-12 |title=[2412.09147] A Comprehensive Study on Dark Patterns |url=https://arxiv.org/abs/2412.09147 |access-date=2025-11-08 |website=arXiv |doi=10.48550/arXiv.2412.09147}}</ref> The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.
===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==

*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T13:07:08Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Enforcement cases and penalties */ added ref, removed unnecessary space

{{Incomplete}}

A [[wikipedia:Dark_pattern|Dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns effectively manipulate users by leveraging well-established cognitive biases. Default bias describes the tendency to stick with pre-selected options, exploited through pre-ticked checkboxes. Inertia makes users more likely to choose the path of least resistance. The tendency to prefer avoiding losses, loss aversion, is triggered through messages suggesting users ''may lose functionality'' if they decline certain options.

The effectiveness is enhanced through A/B testing and data analytics, allowing companies to refine dark patterns based on actual user behavior. This data-driven approach represents a significant evolution from earlier deceptive practices.

===Incentives and short-term gains===
The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences . Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand." The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions:
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.<ref>{{Cite web |date=2023-09-15 |title=Irish Data Protection Commission announces €345 million fine of TikTok |url=https://www.dataprotection.ie/en/news-media/press-releases/DPC-announces-345-million-euro-fine-of-TikTok |access-date=2025-11-08 |website=Data Protection Commision}}</ref>

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance, and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%. The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.
===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==

*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T13:00:10Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* European Union's approach */ added links to eu laws

{{Incomplete}}

A [[wikipedia:Dark_pattern|Dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns effectively manipulate users by leveraging well-established cognitive biases. Default bias describes the tendency to stick with pre-selected options, exploited through pre-ticked checkboxes. Inertia makes users more likely to choose the path of least resistance. The tendency to prefer avoiding losses, loss aversion, is triggered through messages suggesting users ''may lose functionality'' if they decline certain options.

The effectiveness is enhanced through A/B testing and data analytics, allowing companies to refine dark patterns based on actual user behavior. This data-driven approach represents a significant evolution from earlier deceptive practices.

===Incentives and short-term gains===
The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences . Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand." The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the [[General Data Protection Regulation]] (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The [[Digital Services Act]] (DSA) and [[Digital Markets Act]] (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions :
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance, and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%. The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.
===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==

*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

Dark pattern

2025-11-08T12:37:53Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: added some refs

{{Incomplete}}

A [[wikipedia:Dark_pattern|Dark pattern]] is a manipulative design practice that trick or influence users into making decisions that may not align with their true preferences or interests. These techniques exploit cognitive biases and behavioral psychology to benefit businesses, often at the expense of user autonomy. Initially coined by user experience (UX) designer Harry Brignull in 2010, the concept has evolved into a significant focus of regulatory scrutiny and academic research.<ref name=":0">{{cite web |title=Bringing Dark Patterns to Light |url=https://www.ftc.gov/reports/bringing-dark-patterns-light |archive-date=September 16, 2025 |archive-url=https://archive.ph/TZ5v3 |publisher=Federal Trade Commission |date=September 2022}}</ref><ref name=":1">{{cite web |last1=Brignull |first1=Harry |title=Dark Patterns: inside the interfaces designed to trick you |url=https://www.deceptive.design/ |archive-date= |archive-url= |website=Deceptive.Design}}</ref>

The prevalence of dark patterns is remarkably widespread, and they represent a growing concern in digital interfaces. A 2019 study examining 11,000 e-commerce websites found approximately 10% employed deceptive practices,<ref>{{Cite news |last=Cimpanu |first=Catalin |date=2019-11-11 |title=Study of over 11,000 online stores finds 'dark patterns' on 1,254 sites |url=https://www.zdnet.com/article/user-interface-dark-patterns-are-becoming-common-on-online-stores/ |access-date=2025-11-08 |work=ZDNET}}</ref> while a 2022 European Commission report indicated that 97% of popular apps used by EU consumers displayed them.<ref>{{Cite web |last=Lupiáñez-Villanueva |first=Francisco |last2=Boluda |first2=Alba |last3=Bogliacino |first3=Francesco |last4=Liva |first4=Giovanni |last5=Lechardoy |first5=Lucie |last6=Ballell |first6=Teresa Rodríguez de las Heras |title=Behavioural study on unfair commercial practices in the digital environment |url=https://op.europa.eu/en/publication-detail/-/publication/606365bc-d58b-11ec-a95f-01aa75ed71a1/language-en |access-date=2025-11-08 |website=Publications Office of the EU |doi=10.2838/859030 |isbn=978-92-76-52316-1}}</ref>

==Definition and terminology==
The term ''dark patterns'' was originally defined by Harry Brignull as ''"design tricks that manipulate users into taking actions they didn't intend to."'' The Federal Trade Commission (FTC) describes them as ''"design practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm."''<ref name=":0" /><ref name=":1" />

There is ongoing discussion regarding the most appropriate terminology. Alternative labels include ''deceptive design'', ''manipulative UX'', ''coercive design'', or ''anti-patterns''. Some advocates argue for terms like ''deceptive patterns'' to more accurately describe the intentional nature of these designs and avoid potential racial connotations. Brignull himself has transitioned to using ''deceptive.design''.<ref name=":1" />

What distinguishes dark patterns from merely persuasive design is their exploitative nature – they are not about creating value for users but about benefiting the service provider through manipulation and deception.

==Common types and examples==
Research has identified numerous specific dark patterns, with one comprehensive study proposing a taxonomy comprising 68 distinct types. These manifest across various industries and digital contexts.

===Obstruction patterns===
These designs make desired actions (like rejecting tracking) significantly more difficult than accepting alternatives. A classic example is the ''Roach Motel'' pattern, where signing up for a service is straightforward but cancellation is excessively difficult. The FTC highlighted this pattern in their case against ABCmouse, where cancellation was made "extremely difficult" despite promising "Easy Cancellation."

===Interface interference===
This category includes designs that manipulate interface elements to steer user behavior. Misdirection focuses user attention on one element to obscure another critical detail. Disguised ads blend advertisements with genuine interface elements, like fake "Download" buttons on software websites.<ref name=":0" />

===Forced action===
These patterns require users to complete unnecessary actions to access desired functionality. Forced registration demands that users create an account to complete a task. Forced continuity involves automatically transitioning users from free trials to paid subscriptions without adequate notification. The FTC alleged that Adobe violated regulations by ''"tricking customers into enrolling in subscription plans without proper disclosure."''<ref name=":0" /><ref name=":8">{{cite web |title=FTC Charges Adobe |url=https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-charges-adobe-two-company-executives-hiding-early-termination-fees-making-it-difficult-cancel |publisher=Federal Trade Commission |date=June 17, 2024}}</ref>

===Sneaking and information hiding===
These practices involve concealing or obscuring material information from users. Hidden costs reveal unexpected fees only at checkout, a practice employed by ticketing platforms. Drip pricing advertises only part of a product's total price initially and then imposes other mandatory charges later.<ref name=":0" />

===Social proof and urgency===
These patterns exploit social influence and time pressure to manipulate decisions. False activity messages misrepresent site activity or product popularity. False scarcity creates pressure to buy immediately by claiming limited inventory. Baseless countdown timers display fake countdown clocks that reset when expired.

==Mind tricks and business incentives==
===Cognitive biases exploitation===
Dark patterns effectively manipulate users by leveraging well-established cognitive biases. Default bias describes the tendency to stick with pre-selected options, exploited through pre-ticked checkboxes. Inertia makes users more likely to choose the path of least resistance. The tendency to prefer avoiding losses, loss aversion, is triggered through messages suggesting users ''may lose functionality'' if they decline certain options.

The effectiveness is enhanced through A/B testing and data analytics, allowing companies to refine dark patterns based on actual user behavior. This data-driven approach represents a significant evolution from earlier deceptive practices.

===Incentives and short-term gains===
The persistence of dark patterns is driven by their effectiveness in achieving short-term business objectives like increased conversion rates. Additionally, the competitive landscape fosters copycat behavior, as companies mimic their rivals' strategies.

Research suggests these short-term gains often come with long-term consequences . Studies indicate that "once users feel manipulated, they don't just avoid your settings—they avoid your brand." The erosion of trust can have significant business implications.

==Legal and regulatory landscape==
===United States framework===
In the United States, regulation occurs primarily through existing consumer protection statutes . The FTC Act empowers the Federal Trade Commission to take action against "unfair or deceptive acts or practices in or affecting commerce."<ref name=":9">{{cite web |title=FTC Act |url=https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act |publisher=Federal Trade Commission}}</ref>

In October 2024, the FTC amended its Negative Option Rule to include specific requirements for cancellation mechanisms, implementing a "Click-to-Cancel" provision.<ref name=":10">{{cite web |title=FTC Strengthens Negative Option Rule |url=https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-strengthens-rule-protect-consumers-deceptive-subscription-practices |publisher=Federal Trade Commission |date=October 11, 2024}}</ref>

===European Union's approach===
The European approach combines general consumer protection laws with data privacy-specific regulations. While the General Data Protection Regulation (GDPR) doesn't explicitly mention dark patterns, its requirements for valid consent effectively prohibit many deceptive designs.<ref name=":11">{{cite web |title=Guidelines on Dark Patterns in Social Media Platform Interfaces |url=https://edpb.europa.eu/our-work-tools/documents/public-consultations/2022/guidelines-32022-dark-patterns-social-media_en |publisher=European Data Protection Board |date=2022}}</ref>

The Digital Services Act (DSA) and Digital Markets Act (DMA) further address dark patterns by prohibiting practices that "deceive or manipulate" users.<ref name=":12">{{cite web |title=Digital Services Act |url=https://digital-strategy.ec.europa.eu/en/policies/digital-services-act |publisher=European Commission}}</ref>

===Enforcement cases and penalties===
Recent years have seen significant enforcement actions :
*Epic Games paid $245 million to settle charges related to deceptive patterns in Fortnite.<ref name=":13">{{cite web |title=Epic Games to Pay $245 Million |url=https://www.ftc.gov/news-events/news/press-releases/2022/12/epic-games-pay-245-million-ftc-refund-consumers-accused-tricking-users-making-unauthorized-charges |publisher=Federal Trade Commission |date=December 19, 2022}}</ref>
*Noom paid $62 million to settle charges regarding deceptive subscription practices.<ref name=":14">{{cite web |title=Noom to Pay $62 Million |url=https://www.ftc.gov/news-events/news/press-releases/2024/03/noom-pay-62-million-settle-ftc-charges-it-misled-consumers-about-its-diet-programs-use-consumer-data |publisher=Federal Trade Commission |date=March 7, 2024}}</ref>
*TikTok received multimillion-euro fines for failing to protect children's data through manipulative consent practices.

==Impact on consumers and businesses==
===Consumer harms===
Dark patterns create multiple forms of harm for consumers, ranging from financial losses to privacy violations and emotional distress. Privacy harms occur when users are manipulated into sharing more personal data than they intended. Emotional and psychological harms include frustration, stress, and feelings of betrayal.<ref name=":0" /><ref name=":11" />

Vulnerable groups are disproportionately affected. "People with low digital literacy, cognitive impairments, or disabilities often struggle to recognize manipulative designs."

===Business implications===
While dark patterns may deliver short-term benefits , they often create long-term risks for businesses. The erosion of consumer trust can have lasting negative impacts on customer retention and brand reputation. Businesses also face increasing regulatory risks as enforcement actions become more common and severe.<ref name=":0" />

==Detection, avoidance, and mitigation==
===Technical detection and tools===
Efforts to automatically detect dark patterns are evolving but face significant challenges. A comprehensive study found that existing tools could only identify 31 of 68 identified dark pattern types, a coverage rate of just 45.5%. The study proposed a Dark Pattern Analysis Framework (DPAF) to address existing gaps.
===Ethical design alternatives===
Companies can implement ethical alternatives that respect user autonomy. Providing balanced choice architecture where users can decline as easily as they accept represents an ethical approach for obstruction patterns. Designers should implement neutral default settings that don't assume consent.

Transparency and clear communication are essential. Companies should provide honest explanations of data practices and costs in clear, understandable language.

===Consumer protection and advocacy===
Consumer education plays a crucial role. Initiatives like the Dark Patterns Tip Line allow users to report deceptive designs they encounter. Advocacy organizations provide resources to help identify and avoid dark patterns.<ref name=":1" />

==Further reading==

*[[Artificial intelligence]]

==References==
{{Reflist}}

[[Category:Anti-consumer practices]]
[[Category:Common terms]]

OtO Lawn discontinues solutions program

2025-11-08T01:04:52Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Consumer response */ added cites, added stub

{{Stub}}

OtO Lawn is a company known for its smart irrigation and lawn care technology.<ref>{{Cite web |last=OtO Inc. |date=2021-11-11 |title=OtO Smart Sprinkler Recognized With a CES 2022 Best of Innovation Award |url=https://www.prnewswire.com/news-releases/oto-smart-sprinkler-recognized-with-a-ces-2022-best-of-innovation-award-301421747.html |access-date=2025-11-07 |website=PR Newswire}}</ref> Their OtO Lawn Solutions subscription model was discontinued during January 2025.<ref name=":5">{{Cite web |title=Solutions Program |url=https://otolawn.com/pages/solutions-program |access-date=2025-11-07 |website=otolawn.com}}</ref><ref name=":1">{{Cite web |title=FAQs |url=https://otolawn.com/pages/faqs |url-status=live |archive-url=https://web.archive.org/web/20250809031402/https://otolawn.com/pages/faqs |archive-date=2025-08-09 |access-date=2025-11-07 |website=otolawn.com}}</ref> Devices that were part of the subscription model no longer work.<ref name=":0" /><ref name=":2">{{Cite web |title=Solutions |url=https://otolawn.com/pages/solutions |url-status=dead |archive-url=https://web.archive.org/web/20241119155149/https://otolawn.com/pages/solutions |archive-date=2024-11-19 |access-date=2025-11-07 |website=otolawn.com}}</ref> Features that were part of the subscription model no longer work with OtO devices.<ref name=":1" /><ref name=":0" /><ref name=":2" /> All active subscriptions and app support for solution installations and applications were canceled.<ref name=":0">{{Cite web |last=u/mswezey |date=2025-01-27 |title=Oto Lawn: Email for CEO: Solution Subscriptions Canclled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |url-status=live |archive-url=https://web.archive.org/web/20250128192216/https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |archive-date=2025-01-28 |access-date=2025-11-07 |website=reddit}}</ref><ref name=":3">{{Cite web |title=OtO Lawn Reviews (2025) |url=https://www.producthunt.com/products/oto-lawn/reviews |url-status=live |archive-url=https://web.archive.org/web/20250623164048/https://www.producthunt.com/products/oto-lawn/reviews |archive-date=2025-06-23 |access-date=2025-11-07 |website=Product Hut}}</ref> This abrupt move has left consumers with unused solutions and concerns about the sustainability and transparency of the company's business model.<ref name=":0" />

==Background==
{{Ph-I-B}}

==Incident==
{{Ph-I-I}}Consumers were emailed about the sudden change.<ref name=":0" /> OtO said in the email that discontinuing the Solutions Program will allow the company to focus on core irrigation technology.<ref name=":0" />

With app support removed, consumers are left to manually manage their remaining solutions.<ref name=":5" /><ref name=":2" /> Hardware devices that were specific to the subscription model were made useless and can be refunded or got dispose of.<ref name=":0" />

======OtO Lawn's response======
{{Ph-I-ComR}}In an email from the Founder and CEO announcing the discontinuation that was shared on Reddit, customers were told to refer to product labels and <abbr title="Safety Data Sheets">SDS</abbr> for usage and disposal of Solutions.<ref name=":0" /> [https://otolawn.com/pages/contact-us OtO’s customer service] be contacted for questions.<ref name=":0" />

==Lawsuit==
{{Ph-I-L}}As of November 2025, there has not been a lawsuit for discontinuing the program. A user on Reddit claims that the products do not meet EPA requirements and suggesting this is the reason for discontinuation of the service.<ref>{{Cite web |last=u/nilesandstuff |date=2025-01-27 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/m9hz4pp/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |access-date=2025-11-07 |website=reddit}}</ref>

==Consumer response==
{{Ph-I-ConR}}Customers had the expectation of continued service.<ref name=":0" /><ref name=":3" /> They feel shortchanged and had mixed success with refunds.<ref name=":0" /><ref name=":3" /><ref name=":4">{{Cite web |last=u/wesburgner |date=2025-03-18 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/mihpzb7/?context=3 |access-date=2025-11-07 |website=reddit}}</ref> Some customers worry that if OtO were to shut down its app entirely, they may lose the ability to operate their smart sprinklers altogether.<ref name=":4" /> Since OtO’s system relies on app connectivity, any disruption or discontinuation of the app could render the hardware useless.<ref>{{Cite web |title=Why Upgrade to Smart Lawn Care |url=https://otolawn.com/pages/why-oto |access-date=2025-11-08 |website=otolawn.com}}</ref><ref>{{Cite web |title=QSG AI - all pages - Quick_Start_Guide.pdf |url=https://cdn.shopify.com/s/files/1/0300/2780/8908/files/Quick_Start_Guide.pdf |access-date=2025-11-08 |website=cdn.shopify.com |pages=3, 5}}</ref>

==References==
<references />

[[Category:2025 incidents]]

Forced identification

2025-11-07T23:52:00Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* Legal acts */ used formal name for the candian law

{{StubNotice}}
{{See also|Age verification|De-anonymization}}

Forced Identification is the practice of forcing the user to unnecessarily provide their ID in order to access a product or service. The primary concern for forced identification comes from how services neglect to adequately secure this sensitive information for its user base, leading to dangerous security breaches occurring.

Unlike with traditional consumer protection incidents, Forced Identification is typically caused by governmental laws, such as the UK Online Safety Act, rather than any sort of intentional data collection completed by other companies.

==How it works==
Forced Identification's functionality varies based on the region it is enforced within and how it is integrated by the company that uses it. Regardless, the result traditionally leads to sensitive information that is stored on servers that may be breached at any moment.

The traditional usage of forced identification is for [[age verification]], however there have been other uses as well, such as spam prevention.

==Why it is a problem==

===Risk of lost or stolen data===
<blockquote>“Any system can be hacked—this is no longer a secret.”

― ''Dan Kaminsky, Security Researcher and DNS Expert''</blockquote>There is no such thing as a system that is unable to be breached,<ref>{{Cite web |last=Aj |first= |date=Sep 7, 2025 |title=Why “Unhackable” Systems Don’t Exist: Lessons from the Frontlines |url=https://osintteam.blog/why-unhackable-systems-dont-exist-lessons-from-the-frontlines-6fd517d117ba |access-date=Oct 22, 2025 |website=osintteam.blog}}</ref> and IDs are a valuable product that malicious actors are incentivized to hijack.<ref>{{Cite web |last=Weissmann |first=Shoshana |date=May 22, 2023 |title=If platforms are required to have your government IDs and face scans, hackers and enemy governments can access them too |url=https://www.rstreet.org/commentary/if-platforms-are-required-to-have-your-government-ids-and-face-scans-hackers-and-enemy-governments-can-access-them-too/ |access-date=Oct 22, 2025 |website=RStreet}}</ref> These 2 facts tend to lead to an increase in attempted security breaches. As an example, in late September 2025, attackers breached [[Discord]]'s 3rd-party customer service portal,<ref name=":2">{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=Discord}}</ref> leading to an estimated 70,000 photo IDs for the United Kingdom being stolen from the platform.<ref>{{Cite web |last=Hunt |first=Troy |date=2025-10-04 |title=X |url=https://x.com/troyhunt/status/1974558088847102289}}</ref>

===Loss of privacy===
Some legal agreements with platforms will allow them to sell user data to 3rd parties, and this may include any legal identification that is given to these companies when signing up. This data can also be given to governments for the purpose of tracking users.

===Censorship===
Users who are forced to give their ID when using a platform may be forced to see feeds only curated for their region,<ref>{{Cite web |date=2025-09-01 |title=Strict Age Verification Laws: Balancing Content Restriction and Educational Rights |url=https://www.thinkacademy.ca/blog/strict-age-verification-laws-impact-k12-education/#:~:text=Impact%20on%20K12,affect%20these%20groups |access-date=2025-09-04 |website=Think Academy}}</ref><ref name=":0">{{Cite web |last=Kelley |first=Jason |last2=Mackey |first2=Aaron |last3=Mullin |first3=Joe |date=2024-02-15 |title=Don’t Fall for the Latest Changes to the Dangerous Kids Online Safety Act |url=https://www.eff.org/deeplinks/2024/02/dont-fall-latest-changes-dangerous-kids-online-safety-act |access-date=2025-09-04 |website=Electronic Frontier Foundation}}</ref> as well as have their content specifically moderated more harshly depending on the region's government. This also can lead to methods where VPNs are used to access content that may otherwise be inaccessible in some regions to no-longer be viable. Besides that, dissidents or exiles of certain authoritarian countries may face transnational repressions if the databases containing their ID details suffer data breaches.

==Examples==

===Legal acts===

*Australia [[Australia Online Safety Amendment|Online Safety Amendment]]
*Canada [[Canadian Bill S-209|Bill S-209]]
*EU:
**[[Digital Services Act]] (DSA)
**France [[France SREN Law|SREN Law]]
**Germany [[Germany JMStV|JMStV]]
**Italy [[Italy Caivano Decree|Caivano Decree]]
*United Kingdom [[UK Online Safety Act|Online Safety Act]] (OSA)
*United States:

**[[US App Store Accountability Act]]
**[[US SCREEN Act]]
**[[US Kids Online Safety Act]] (KOSA)

**[[Ohio HB 96]]
**[[Arizona HB 2112]]
**[[North Dakota HB 1561]]
**[[Kentucky HB 278]]
**[[Wyoming HB 43]]
**[[South Dakota HB 1053]]
**[[Georgia SB 351]]
**[[Michigan SB 190]]
**[[South Carolina HB 3424]]
**[[Florida HB 3]]
**[[Tennessee SB 1792]]
**[[Oklahoma SB 1959]]
**[[Nebraska LB 1092]]
**[[Alabama HB 164]]
**[[Indiana SB 17]]
**[[Kansas SB 394]]
**[[Idaho HB 498]]
**[[North Carolina HB 8]]
**[[Montana SB 544]]
**[[Texas HB 1181]]
**[[Arkansas SB 66]]
**[[Mississippi HB 1126]]
**[[Virginia SB 1515]]
**[[Utah SB 287]]
**[[Louisiana SB 162]]

===Platforms with forced identification===

*[[Bluesky]]: United Kingdom, various states of America
*[[Discord]]: United Kingdom
*[[Google]]: United Kingdom, United States
*[[Spotify]]: United Kingdom

===Incidents involving forced identification===

*[[Discord]]: Customer service portal had a breach that led to an estimated 70,000 UK IDs stolen.<ref name=":2" />
*[[Bluesky]]: Blocked users from Mississippi.<ref>{{Cite web |last=Perez |first=Sarah |date=2025-08-24 |title=Bluesky blocks service in Mississippi over age assurance law |url=https://techcrunch.com/2025/08/24/bluesky-blocks-service-in-mississippi-over-age-assurance-law/ |url-status=live |archive-url=https://web.archive.org/web/20250824210934/https://techcrunch.com/2025/08/24/bluesky-blocks-service-in-mississippi-over-age-assurance-law/ |archive-date=2025-08-24 |access-date=2025-11-05 |website=TechCrunch}}</ref>
*[[Spotify]]: Users will have their account deleted if they fail age verification.<ref>{{Cite web |date=2025-07-31 |title=Spotify may delete accounts if users fail new mandatory age checks |url=https://www.itv.com/news/2025-07-31/spotify-may-delete-accounts-if-they-fail-new-mandatory-age-checks |url-status=live |archive-url=https://web.archive.org/web/20250731160017/https://www.itv.com/news/2025-07-31/spotify-may-delete-accounts-if-they-fail-new-mandatory-age-checks |archive-date=2025-07-31 |access-date=2025-11-05 |website=ITV News}}</ref>
*[[Tea Dating Advice]]: A 4chan post leaked over 72,000 sensitive images, including those with US state IDs.<ref>{{Cite web |last1=Maiberg |first1=Emanuel |last2=Cox |first2=Joseph |date=2025-07-25 |title=Women Dating Safety App 'Tea' Breached, Users' IDs Posted to 4chan |url=https://www.404media.co/women-dating-safety-app-tea-breached-users-ids-posted-to-4chan/ |url-status=live |archive-url=https://web.archive.org/web/20250727101532/https://www.404media.co/women-dating-safety-app-tea-breached-users-ids-posted-to-4chan/ |archive-date=2025-07-27 |access-date=2025-07-27 |work=404 Media}}</ref><ref>{{Cite web |last=Lanz |first=Jose |date=2025-07-25 |title=Tea App That Claimed to Protect Women Exposes 72,000 IDs in Epic Security Fail |url=https://decrypt.co/331961/tea-app-claimed-protect-women-exposes-72000-ids-epic-security-fail |url-status=live |archive-url=https://web.archive.org/web/20250727222442/https://decrypt.co/331961/tea-app-claimed-protect-women-exposes-72000-ids-epic-security-fail |archive-date=2025-07-27 |access-date=2025-07-27 |work=Decrypt}}</ref><ref>{{Cite web |author=u/B_drgnthrn |date=2025-07-27 |title=Is teaspill just the start? |url=https://www.reddit.com/r/ask/comments/1maag7d/is_teaspill_just_the_start/ |url-status=live |archive-url=https://archive.ph/jduIg |archive-date=2025-07-28 |access-date=2025-07-28 |work=Reddit}}</ref>

==References==
{{reflist}}

[[Category:Common terms]]

OtO Lawn discontinues solutions program

2025-11-07T23:27:53Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: added 2025 incidents category

OtO Lawn is a company known for its smart irrigation and lawn care technology.<ref>{{Cite web |last=OtO Inc. |date=2021-11-11 |title=OtO Smart Sprinkler Recognized With a CES 2022 Best of Innovation Award |url=https://www.prnewswire.com/news-releases/oto-smart-sprinkler-recognized-with-a-ces-2022-best-of-innovation-award-301421747.html |access-date=2025-11-07 |website=PR Newswire}}</ref> Their OtO Lawn Solutions subscription model was discontinued during January 2025.<ref name=":5">{{Cite web |title=Solutions Program |url=https://otolawn.com/pages/solutions-program |access-date=2025-11-07 |website=otolawn.com}}</ref><ref name=":1">{{Cite web |title=FAQs |url=https://otolawn.com/pages/faqs |url-status=live |archive-url=https://web.archive.org/web/20250809031402/https://otolawn.com/pages/faqs |archive-date=2025-08-09 |access-date=2025-11-07 |website=otolawn.com}}</ref> Devices that were part of the subscription model no longer work.<ref name=":0" /><ref name=":2">{{Cite web |title=Solutions |url=https://otolawn.com/pages/solutions |url-status=dead |archive-url=https://web.archive.org/web/20241119155149/https://otolawn.com/pages/solutions |archive-date=2024-11-19 |access-date=2025-11-07 |website=otolawn.com}}</ref> Features that were part of the subscription model no longer work with OtO devices.<ref name=":1" /><ref name=":0" /><ref name=":2" /> All active subscriptions and app support for solution installations and applications were canceled.<ref name=":0">{{Cite web |last=u/mswezey |date=2025-01-27 |title=Oto Lawn: Email for CEO: Solution Subscriptions Canclled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |url-status=live |archive-url=https://web.archive.org/web/20250128192216/https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |archive-date=2025-01-28 |access-date=2025-11-07 |website=reddit}}</ref><ref name=":3">{{Cite web |title=OtO Lawn Reviews (2025) |url=https://www.producthunt.com/products/oto-lawn/reviews |url-status=live |archive-url=https://web.archive.org/web/20250623164048/https://www.producthunt.com/products/oto-lawn/reviews |archive-date=2025-06-23 |access-date=2025-11-07 |website=Product Hut}}</ref> This abrupt move has left consumers with unused solutions and concerns about the sustainability and transparency of the company's business model.<ref name=":0" />

==Background==
{{Ph-I-B}}

==Incident==
{{Ph-I-I}}Consumers were emailed about the sudden change.<ref name=":0" /> OtO said in the email that discontinuing the Solutions Program will allow the company to focus on core irrigation technology.<ref name=":0" />

With app support removed, consumers are left to manually manage their remaining solutions.<ref name=":5" /><ref name=":2" /> Hardware devices that were specific to the subscription model were made useless and can be refunded or got dispose of.<ref name=":0" />

======OtO Lawn's response======
{{Ph-I-ComR}}In an email from the Founder and CEO announcing the discontinuation that was shared on Reddit, customers were told to refer to product labels and <abbr title="Safety Data Sheets">SDS</abbr> for usage and disposal of Solutions.<ref name=":0" /> [https://otolawn.com/pages/contact-us OtO’s customer service] be contacted for questions.<ref name=":0" />

==Lawsuit==
{{Ph-I-L}}As of November 2025, there has not been a lawsuit for discontinuing the program. A user on Reddit claims that the products do not meet EPA requirements and suggesting this is the reason for discontinuation of the service.<ref>{{Cite web |last=u/nilesandstuff |date=2025-01-27 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/m9hz4pp/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |access-date=2025-11-07 |website=reddit}}</ref>

==Consumer response==
{{Ph-I-ConR}}Customers had the expectation of continued service.<ref name=":0" /><ref name=":3" /> They feel shortchanged and had mixed success with refunds.<ref name=":0" /><ref name=":3" /><ref name=":4">{{Cite web |last=u/wesburgner |date=2025-03-18 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/mihpzb7/?context=3 |access-date=2025-11-07 |website=reddit}}</ref> Some customers worry that if OtO were to shut down its app entirely, they may lose the ability to operate their smart sprinklers altogether.<ref name=":4" /> Since OtO’s system relies on app connectivity, any disruption or discontinuation of the app could render the hardware useless.{{Citation needed}}

==References==
<references />

[[Category:2025 incidents]]

OtO Lawn discontinues solutions program

2025-11-07T22:38:03Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: reworded, better organised, removed slop

OtO Lawn discontinues solutions program

2025-11-07T22:11:18Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: /* OtO Lawn's response */ reword

OtO Lawn is a company known for its smart irrigation and lawn care technology.<ref>{{Cite web |last=OtO Inc. |date=2021-11-11 |title=OtO Smart Sprinkler Recognized With a CES 2022 Best of Innovation Award |url=https://www.prnewswire.com/news-releases/oto-smart-sprinkler-recognized-with-a-ces-2022-best-of-innovation-award-301421747.html |access-date=2025-11-07 |website=PR Newswire}}</ref> Their OtO Lawn Solutions subscription model was discontinued during January 2025.<ref name=":5">{{Cite web |title=Solutions Program |url=https://otolawn.com/pages/solutions-program |access-date=2025-11-07 |website=otolawn.com}}</ref><ref name=":1">{{Cite web |title=FAQs |url=https://otolawn.com/pages/faqs |url-status=live |archive-url=https://web.archive.org/web/20250809031402/https://otolawn.com/pages/faqs |archive-date=2025-08-09 |access-date=2025-11-07 |website=otolawn.com}}</ref> Devices that were part of the subscription model no longer work.<ref name=":0" /><ref name=":2">{{Cite web |title=Solutions |url=https://otolawn.com/pages/solutions |url-status=dead |archive-url=https://web.archive.org/web/20241119155149/https://otolawn.com/pages/solutions |archive-date=2024-11-19 |access-date=2025-11-07 |website=otolawn.com}}</ref> Features that were part of the subscription model no longer work with OtO devices.<ref name=":1" /><ref name=":0" /><ref name=":2" /> All active subscriptions and app support for solution installations and applications were canceled.<ref name=":0">{{Cite web |last=u/mswezey |date=2025-01-27 |title=Oto Lawn: Email for CEO: Solution Subscriptions Canclled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |url-status=live |archive-url=https://web.archive.org/web/20250128192216/https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |archive-date=2025-01-28 |access-date=2025-11-07 |website=reddit}}</ref><ref name=":3">{{Cite web |title=OtO Lawn Reviews (2025) |url=https://www.producthunt.com/products/oto-lawn/reviews |url-status=live |archive-url=https://web.archive.org/web/20250623164048/https://www.producthunt.com/products/oto-lawn/reviews |archive-date=2025-06-23 |access-date=2025-11-07 |website=Product Hut}}</ref> This abrupt move has left consumers with unused solutions and concerns about the sustainability and transparency of the company's business model.<ref name=":0" />

==Background==
{{Ph-I-B}}

==Incident==
{{Ph-I-I}}

======OtO Lawn's response======
{{Ph-I-ComR}}In an email from the Founder and CEO shared on Reddit, customers were told to refer to product labels and <abbr title="Safety Data Sheets">SDS</abbr> for usage and disposal of Solutions.<ref name=":0" /> [https://otolawn.com/pages/contact-us OtO’s customer service] be contacted for questions.<ref name=":0" />

==Lawsuit==
{{Ph-I-L}}As of November 2025, there has not been a lawsuit for discontinuing the program. A user on Reddit claims that the products do not meet EPA requirements and suggesting this is the reason for discontinuation of the service.<ref>{{Cite web |last=u/nilesandstuff |date=2025-01-27 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/m9hz4pp/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |access-date=2025-11-07 |website=reddit}}</ref>

==Consumer response==
{{Ph-I-ConR}}Customers had the expectation of continued service.<ref name=":0" /><ref name=":3" /> They feel shortchanged and had mixed success with refunds.<ref name=":0" /><ref name=":3" /><ref name=":4">{{Cite web |last=u/wesburgner |date=2025-03-18 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/mihpzb7/?context=3 |access-date=2025-11-07 |website=reddit}}</ref> Some customers worry that if OtO were to shut down its app entirely, they may lose the ability to operate their smart sprinklers altogether.<ref name=":4" /> Since OtO’s system relies on app connectivity, any disruption or discontinuation of the app could render the hardware useless.{{Citation needed}}

===Consumer Concerns===

#'''Remaining Product Use and Disposal'''
#*With app support removed, consumers are left to manually manage their remaining solutions.<ref name=":5" /><ref name=":2" />
#'''Implications for Product Ownership'''
#*This situation highlights a growing trend where companies exert control over products post-purchase.
#*Since OtO operates through a cloud-based system, the company has the power to alter or remove functionalities, limiting consumer autonomy over purchased devices and services.
#*If I could simply refill the OtO with my preferred solution this would solve the issue, but they are not interested in allowing that.
#'''Transparency and Future Commitments'''
#*OtO has stated that discontinuing the Solutions Program will allow the company to focus on core irrigation technology.<ref name=":0" />
#*Consumers are left wondering whether similar abrupt changes could impact their investments in OtO hardware in the future.<ref name=":4" />

===Broader Consumer Protection Issues===
This incident with OtO Lawn is part of a larger pattern of modern consumer exploitation tactics, including:

*'''Subscription Trap Model''': Companies pushing subscriptions as an ongoing revenue model but failing to maintain long-term commitments.
*'''Remote Feature Revocation''': Businesses retaining the ability to disable or modify products after purchase.
*'''Opaque Business Practices''': Lack of clear policies regarding refunds, product warranties, and future feature support.

===Next Steps for Consumers===

*'''Document Losses''': If the removal of service has resulted in a financial loss, consumers may consider filing complaints with consumer protection agencies.
*'''Push for Greater Transparency''': Incidents like this should prompt discussions on stronger consumer protection laws regarding digital product ownership and subscription-based services.

==References==
<references />

OtO Lawn discontinues solutions program

2025-11-07T22:04:44Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: reword + organisation

{{SloppyAI}}
OtO Lawn is a company known for its smart irrigation and lawn care technology.<ref>{{Cite web |last=OtO Inc. |date=2021-11-11 |title=OtO Smart Sprinkler Recognized With a CES 2022 Best of Innovation Award |url=https://www.prnewswire.com/news-releases/oto-smart-sprinkler-recognized-with-a-ces-2022-best-of-innovation-award-301421747.html |access-date=2025-11-07 |website=PR Newswire}}</ref> Their OtO Lawn Solutions subscription model was discontinued during January 2025.<ref name=":5">{{Cite web |title=Solutions Program |url=https://otolawn.com/pages/solutions-program |access-date=2025-11-07 |website=otolawn.com}}</ref><ref name=":1">{{Cite web |title=FAQs |url=https://otolawn.com/pages/faqs |url-status=live |archive-url=https://web.archive.org/web/20250809031402/https://otolawn.com/pages/faqs |archive-date=2025-08-09 |access-date=2025-11-07 |website=otolawn.com}}</ref> Devices that were part of the subscription model no longer work.<ref name=":0" /><ref name=":2">{{Cite web |title=Solutions |url=https://otolawn.com/pages/solutions |url-status=dead |archive-url=https://web.archive.org/web/20241119155149/https://otolawn.com/pages/solutions |archive-date=2024-11-19 |access-date=2025-11-07 |website=otolawn.com}}</ref> Features that were part of the subscription model no longer work with OtO devices.<ref name=":1" /><ref name=":0" /><ref name=":2" /> All active subscriptions and app support for solution installations and applications were canceled.<ref name=":0">{{Cite web |last=u/mswezey |date=2025-01-27 |title=Oto Lawn: Email for CEO: Solution Subscriptions Canclled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |url-status=live |archive-url=https://web.archive.org/web/20250128192216/https://www.reddit.com/r/lawncare/comments/1ibdk2t/oto_lawn_email_for_ceo_solutions_subscriptions/ |archive-date=2025-01-28 |access-date=2025-11-07 |website=reddit}}</ref><ref name=":3">{{Cite web |title=OtO Lawn Reviews (2025) |url=https://www.producthunt.com/products/oto-lawn/reviews |url-status=live |archive-url=https://web.archive.org/web/20250623164048/https://www.producthunt.com/products/oto-lawn/reviews |archive-date=2025-06-23 |access-date=2025-11-07 |website=Product Hut}}</ref> This abrupt move has left consumers with unused solutions and concerns about the sustainability and transparency of the company's business model.<ref name=":0" />

==Background==
{{Ph-I-B}}

==Incident==
{{Ph-I-I}}

======OtO Lawn's response======
{{Ph-I-ComR}}In an email from the Founder and CEO shared on Reddit, customers were told to refer to product labels and <abbr title="Safety Data Sheets">SDS</abbr> for guidance and disposal of Solutions.<ref name=":0" /> [https://otolawn.com/pages/contact-us OtO’s customer service] be contacted for details.<ref name=":0" />

==Lawsuit==
{{Ph-I-L}}As of November 2025, there has not been a lawsuit for discontinuing the program. A user on Reddit claims that the products do not meet EPA requirements and suggesting this is the reason for discontinuation of the service.<ref>{{Cite web |last=u/nilesandstuff |date=2025-01-27 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/m9hz4pp/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |access-date=2025-11-07 |website=reddit}}</ref>

==Consumer response==
{{Ph-I-ConR}}Customers had the expectation of continued service.<ref name=":0" /><ref name=":3" /> They feel shortchanged and had mixed success with refunds.<ref name=":0" /><ref name=":3" /><ref name=":4">{{Cite web |last=u/wesburgner |date=2025-03-18 |title=OtO Lawn: Email for CEO: Solutions Subscriptions Cancelled : r/lawncare |url=https://www.reddit.com/r/lawncare/comments/1ibdk2t/comment/mihpzb7/?context=3 |access-date=2025-11-07 |website=reddit}}</ref> Some customers worry that if OtO were to shut down its app entirely, they may lose the ability to operate their smart sprinklers altogether.<ref name=":4" /> Since OtO’s system relies on app connectivity, any disruption or discontinuation of the app could render the hardware useless.{{Citation needed}}

===Consumer Concerns===

#'''Remaining Product Use and Disposal'''
#*With app support removed, consumers are left to manually manage their remaining solutions.<ref name=":5" /><ref name=":2" />
#'''Implications for Product Ownership'''
#*This situation highlights a growing trend where companies exert control over products post-purchase.
#*Since OtO operates through a cloud-based system, the company has the power to alter or remove functionalities, limiting consumer autonomy over purchased devices and services.
#*If I could simply refill the OtO with my preferred solution this would solve the issue, but they are not interested in allowing that.
#'''Transparency and Future Commitments'''
#*OtO has stated that discontinuing the Solutions Program will allow the company to focus on core irrigation technology.<ref name=":0" />
#*Consumers are left wondering whether similar abrupt changes could impact their investments in OtO hardware in the future.<ref name=":4" />

===Broader Consumer Protection Issues===
This incident with OtO Lawn is part of a larger pattern of modern consumer exploitation tactics, including:

*'''Subscription Trap Model''': Companies pushing subscriptions as an ongoing revenue model but failing to maintain long-term commitments.
*'''Remote Feature Revocation''': Businesses retaining the ability to disable or modify products after purchase.
*'''Opaque Business Practices''': Lack of clear policies regarding refunds, product warranties, and future feature support.

===Next Steps for Consumers===

*'''Document Losses''': If the removal of service has resulted in a financial loss, consumers may consider filing complaints with consumer protection agencies.
*'''Push for Greater Transparency''': Incidents like this should prompt discussions on stronger consumer protection laws regarding digital product ownership and subscription-based services.

==References==
<references />

Samsung ads in refrigerators

2025-11-07T21:37:08Z

2A00:23C8:2384:101:B34:3E7B:6AF4:18CF: replaced dupe cites with refs

[[File:Samsung-refrigerator-ads-update-changelog-scaled.jpg|frameless|right]]
{{IncidentCargo
|Type=ad
|Description=Samsung rolled out mandatory advertisements to Family Hub refrigerators through over-the-network software updates
}}
Samsung Family Hub refrigerators are premium smart appliances featuring touchscreen displays integrated into refrigerator doors, with models ranging from $1,800 to $3,500 in the United States.<ref name=":0">{{cite web |url=https://www.androidauthority.com/samsung-confirms-smart-refrigerator-ads-are-coming-3598848/ |title=Samsung confirms its $1,800+ fridges will start showing you ads |website=Android Authority |date=2025-09-18 |access-date=2025-09-19}}</ref> These refrigerators run Samsung's Tizen operating system and offer features including SmartThings integration, internal cameras for remote food monitoring, calendar synchronization, weather displays, and streaming service access.<ref>{{cite web |url=https://www.samsung.com/us/explore/family-hub-refrigerator/overview/ |title=Samsung Family Hub |website=Samsung |access-date=2025-09-19}}</ref>

In April 2025, Jeong Seung Moon, Samsung's EVP and Head of R&D Team for Digital Appliances, stated to The Verge that Samsung had "no plans regarding the inclusion of advertisements on AI Home screens" when asked about potential advertising expansion beyond television products.<ref name=":1">{{cite web |url=https://www.adexchanger.com/tv/samsung-might-be-putting-ads-on-their-smart-fridges-after-all/ |title=Samsung Might Be Putting Ads On Their Smart Fridges After All |website=AdExchanger |date=2025-09-18 |access-date=2025-09-19}}</ref> This statement came in response to growing consumer concerns about Samsung's expanding advertising ecosystem across smart devices.

==Incident==
On September 16, 2025, Reddit user u/angrycatmeowmeow posted screenshots of a software update changelog for their Samsung Family Hub refrigerator that explicitly mentioned the addition of advertisements to the Cover Screen display.<ref>{{cite web |url=https://www.androidauthority.com/samsung-smart-refrigerators-ads-3598564/ |title=Now ads are coming to your Samsung refrigerator |website=Android Authority |date=2025-09-16 |access-date=2025-09-19}}</ref> The update was delivered through an over-the-network (OTN) software update that users could not decline without losing smart functionality.<ref>{{cite web |url=https://thespoon.tech/samsung-rolls-out-ads-to-family-hub-fridges/ |title=Samsung Rolls Out Ads to Family Hub Fridges |website=The Spoon |date=2025-09-17 |access-date=2025-09-19}}</ref>

The advertisements appear on the Cover Screen when the refrigerator display is idle, specifically affecting the Weather, Color, and Daily Board themes.<ref name=":0" /> Users who select Art Mode or Gallery themes can currently avoid advertisements, though Samsung has not guaranteed these themes will remain ad-free.<ref name=":0" />

Affected models include all major Family Hub refrigerator lines sold in the United States, including:<ref>{{cite web |url=https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/28-cu-ft-3-door-french-door-refrigerator-with-family-hub-in-stainless-steel-rf28t5f01sr-aa/ |title=28 cu. ft. 3-Door French Door Refrigerator with Family Hub |website=Samsung |access-date=2025-09-19}}</ref>
*RF28T5F01 series (28 cu. ft. 3-Door French Door)
*RF27T5501 series (26.5 cu. ft.)
*RF22R7551 series (22 cu. ft. 4-Door)
*RF29A9771 series (29 cu. ft. 4-Door Flex)
*Bespoke AI Family Hub models
*RS28A5F61 and RS22T5561 Side-by-Side models

==Samsung's response==
On September 18, 2025, Samsung confirmed the advertising program to Android Authority with an official statement:<ref name=":0" />

<blockquote>Samsung is committed to innovation and enhancing every day value for our home appliance customers. As part of our ongoing efforts to strengthen that value, we are conducting a pilot program to offer promotions and curated advertisements on certain Samsung Family Hub refrigerator models in the U.S. market.</blockquote>

Samsung's statement indicated that advertisements can be dismissed on individual basis but will reappear during campaign periods.<ref name=":0" /> The company confirmed there is no option to completely disable advertisements while maintaining smart features.<ref name=":0" />

In May 2025, Travis Scott Howe, Samsung's Global Head of New Product Solutions at Samsung Ads, had presented the company's vision at their NewsFronts presentation, stating they '''''"envision a world where Samsung Ads brings your brand message to every screen in the connected home and beyond."'''''<ref name=":1" />

==Technical implementation==
The advertisements are delivered through Samsung's existing Tizen operating system infrastructure, utilizing domains including:<ref name=":2">{{cite web |url=https://gist.github.com/wassname/b594c63222f9e4c83ea23c818440901b |title=Samsung Smart-TV Blocklist Adlist (for PiHole) |website=GitHub |date=2025-09-18 |access-date=2025-09-19}}</ref>
*samsungads.com
*config.samsungads.com
*ads.samsungacr.com
*samsungcloudsolution.com
*events.samsungads.com
*log-config.samsungacr.com

Users have reported that Pi-hole configurations can block advertisements by filtering these domains at the DNS level.<ref name=":2" /> However, blocking certain domains may disable features such as the internal camera functionality for viewing fridge contents remotely.<ref name=":0" />

Disconnecting the refrigerator from the internet eliminates advertisements but also disables:<ref>{{cite web |url=https://www.androidpolice.com/samsung-refrigerator-ads-update-family-hub/ |title=Your 'smart' Samsung refrigerator will soon display ads |website=Android Police |date=2025-09-17 |access-date=2025-09-19}}</ref>
*SmartThings remote control
*Weather information updates
*Software updates including security patches
*Voice assistant functionality (Bixby and Alexa)
*Calendar synchronization
*Streaming services
*Remote camera access

==Lawsuit==
As of September 19, 2025, no class action lawsuits have been filed specifically regarding the refrigerator advertising program.<ref name=":0" /> However, legal experts have identified potential claims under the Federal Trade Commission Act Section 5 for deceptive practices, given Samsung's April 2025 denial of advertising plans followed by September implementation.<ref>{{cite web |url=https://www.ftc.gov/news-events/topics/truth-advertising |title=Truth In Advertising |website=Federal Trade Commission |access-date=2025-09-19}}</ref>

Samsung has faced previous litigation regarding its refrigerator products, including multiple class action lawsuits for ice maker defects affecting various models.<ref>{{cite web |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/samsung-class-action-lawsuit-and-settlement-news/class-action-over-samsung-refrigerator-defect-dismissed/ |title=Class action over Samsung refrigerator defect dismissed |website=Top Class Actions |date=2024-01-05 |access-date=2025-09-19}}</ref> The company faces over 30 class action lawsuits annually across all product categories in the United States.<ref>{{cite web |url=https://goultralaw.com/blog/samsung-refrigerator-class-action-lawsuit-unraveling-the-cold-facts/ |title=Samsung Refrigerator Class Action Lawsuit: Unraveling the Cold Facts |website=Ultra Law |date=2024-11-20 |access-date=2025-09-19}}</ref>

==Consumer response==
Consumer reaction has been overwhelmingly negative across social media platforms and technology forums.<ref>{{cite web |url=https://slashdot.org/story/25/09/18/1335216/samsung-brings-ads-to-us-fridges |title=Samsung Brings Ads To US Fridges |website=Slashdot |date=2025-09-18 |access-date=2025-09-19}}</ref> The original Reddit post triggered viral spread across technology communities, with users expressing particular anger about paying premium prices for appliances that now display advertisements.<ref>{{cite web |url=https://lemmy.ml/post/36322170 |title=Samsung brings ads to US fridges |website=Lemmy |date=2025-09-18 |access-date=2025-09-19}}</ref>

Gizmodo reported that consumer comments included suggestions to "install uBlock Origin" on refrigerators and declarations to boycott Samsung products entirely.<ref>{{cite web |url=https://gizmodo.com/nobody-wanted-this-samsung-fridges-are-getting-ads-2000660869 |title=Nobody Wanted This: Samsung Fridges Are Getting Ads |website=Gizmodo |date=2025-09-18 |access-date=2025-09-19}}</ref> One frequently cited comment stated "My workaround for this is to never buy Samsung products."<ref>{{cite web |url=https://lemmy.ca/post/51830305 |title=Samsung brings ads to US fridges |website=Lemmy.ca |date=2025-09-18 |access-date=2025-09-19}}</ref>

Technical communities have shared various workarounds, including:<ref>{{cite web |url=https://gist.github.com/peteryates/b44b70d19ccd52f62d66cdd4bcef1e52 |title=How to stop adverts appearing on your Samsung TV |website=GitHub |date=2025-09-18 |access-date=2025-09-19}}</ref>
*Pi-hole DNS filtering configurations
*Router-level domain blocking
*Network isolation of affected appliances
*Selective firewall rules to maintain functionality while blocking ad servers

Consumer Reports rates Samsung French-door refrigerators' predicted reliability as "Fair," their lowest recommendation tier, with a 34% problem rate for water/ice dispensers compared to 15% median across brands.<ref>{{cite web |url=https://www.consumerreports.org/money/consumer-complaints/samsung-refrigerators-cited-in-consumer-complaints-to-cpsc-a1133459149/ |title=Samsung Refrigerators Under Investigation By Consumer Product Safety Commission |website=Consumer Reports |date=2022-01-27 |access-date=2025-09-19}}</ref>

==Industry context==
Samsung is currently the only major appliance manufacturer implementing refrigerator advertising.<ref name=":0" /> Competitors including LG, Whirlpool, GE, and Bosch maintain traditional hardware-focused business models without post-purchase advertising.<ref name=":3">{{cite web |url=https://www.emarketer.com/content/samsung-turns-smart-fridges-new-home-ad-channel |title=Samsung turns smart fridges into a new home ad channel |website=eMarketer |date=2025-09-18 |access-date=2025-09-19}}</ref>

Samsung's television advertising business provides context for the refrigerator program. Samsung TV Plus reached 88 million monthly active users globally, generating significant advertising revenue beyond hardware sales.<ref>{{cite web |url=https://news.samsung.com/us/samsung-tv-plus-hits-88-million-monthly-active-users/ |title=Samsung TV Plus Hits 88 Million Monthly Active Users |website=Samsung Global Newsroom |date=2024-10-29 |access-date=2025-09-19}}</ref> Industry analysts suggest Samsung views appliance advertising as a natural extension of its successful television advertising model.<ref name=":3" />

==References==
{{reflist}}

[[Category:Samsung]]
[[Category:Smart appliances]]
[[Category:Consumer electronics]]
[[Category:Advertising controversies]]
[[Category:2025 incidents]]