Ola Electric disables vehicle riding modes without MoveOS+ subscription

2025-11-10T01:49:41Z

2A00:23C8:2384:101:F91E:18A5:4733:B05D: /* Incident */ they were available as a standard feature. Now it's subscription only. Thought that was clear from wording and just checking the refs.

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==Background==
Ola Electric[https://www.olaelectric.com/] is an electric scooter manufacturer in India with numerous electric scooters on sale since 2021.<ref>{{Cite news |last=Bhalla |first=Tarush |date=27 May 2021 |title=Ola Electric acquires Etergo, looks to launch electric scooters in India by 2021 |url=https://www.livemint.com/companies/news/ola-electric-acquires-etergo-looks-to-launch-electric-scooters-in-india-by-2021-11590576268370.html |access-date=2025-11-07 |work=mint}}</ref> The company has a poor track record for quality and has had previous issues with consumer rights in India.<ref>{{Cite news |last=Shah |first=Aditi |date=2024-10-10 |title=India orders audit of Ola's service centres after consumer complaints, source and document reveal |url=https://www.reuters.com/world/india/india-orders-audit-olas-service-centres-after-consumer-complaints-source-2024-10-10/ |access-date=2025-11-07 |work=Reuters}}</ref>

==Incident==
Features like Eco mode, selectable ride modes, Tyre Pressure Monitoring System (TPMS), voice commands, and "smart charging" are locked behind a subscription. <ref>{{Cite web |last=Agarwal |first=Kavya |date=2025-08-11 |title=Ola Electric Disables ECO Mode, Demands up to ₹10,000 for MoveOS+ Subscription |url=https://www.evfy.in/news/ola-electric-disables-eco-mode-demands-up-to-10000-for-moveos+-subscription |access-date=2025-11-07 |website=evfy}}</ref><ref>{{Cite web |last=Bhoir |first=Ajinkya |date=2022-06-22 |title=Ola S1 Pro MoveOS 2.0 Update Brings Cruise Control, Eco Mode, Music Playback |url=https://onsitego.com/blog/ola-s1-pro-moveos-2-0-update/ |access-date=2025-11-07 |website=Onsitego Blog}}</ref><ref>{{Cite web |last=Padmakumar |first=Neeraj |date=2025-07-31 |title=Ola Disabling Eco Mode And Several Other Features If We Don't Pay Subscription Charges: Angry Ola Electric Scooter Owners |url=https://www.cartoq.com/bike-life/ola-electric-scooter-moveos-plus-update-issues-solutions-subscription-model/ |access-date=2025-11-07 |website=cartoq}}</ref><ref>{{Cite web |last=Shanbhag |first=Prathamesh |date=2025-08-10 |title=Ola Warns – Pay Rs 10,000 Or We Will Disable Features On Your Scooter? |url=https://motoroctane.com/news/291742-ola-warns-pay-rs-10000-or-we-will-disable-features-on-your-scooter |access-date=2025-11-07 |website=MotorOctane}}</ref><ref>{{Cite web |author=Subbarao |date=2025-07-21 |title=Complaint Regarding Forced OS Upgrade, Feature Loss & Poor Service on Ola S1 Pro |url=https://consumercourt.net/threads/complaint-regarding-forced-os-upgrade-feature-loss-poor-service-on-ola-s1-pro.1493/ |access-date=2025-11-07 |website=consumercourt.net/}}</ref> Previously, they were available as a standard feature. Now they are subscription only.

==Consumer response==
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==References==
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[[Category:Ola Electric]]

Consumer Rights Wiki - User contributions [en]

Ola Electric disables vehicle riding modes without MoveOS+ subscription