Consumer Rights Wiki - User contributions [en]

ZFP Group

2026-03-15T10:46:12Z

CURSED: Created page with "{{CompanyCargo |Founded=1995 |Industry=Finance |Logo=Zpf-akademie-recenze-767x642.jpg.webp |ParentCompany=ZPF Akademie s.r.o. |Website=https://www.zfpgroup.cz/ |Description=ZFP Akademie s.r.o. (ZFP Group) is a company that operates partly on the airplane principle. }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be f..."

{{CompanyCargo
|Founded=1995
|Industry=Finance
|Logo=Zpf-akademie-recenze-767x642.jpg.webp
|ParentCompany=ZPF Akademie s.r.o.
|Website=https://www.zfpgroup.cz/
|Description=ZFP Akademie s.r.o. (ZFP Group) is a company that operates partly on the airplane principle.
}}
{{Ph-C-Int}}

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

File:ZFP logo.webp

2026-03-15T10:43:14Z

CURSED: ZFP Group logo

ZFP Group logo

DMarket

2026-03-15T10:27:34Z

CURSED: Small changes

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=DMarket logo.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games.
}}

DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from games located on [[Steam]] such as ''Counter-Strike 2'', ''Team Fortress 2'' and others. The company’s headquarters are located in America, and it has development roots in Ukraine.

==Consumer impact summary==
===Privacy policy===
*Collects personal data and retains it for an unspecified period of time. <ref name=":0">{{Cite web |author= |title=MYTHICAL AND DMARKET PRIVACY POLICY - 10/4.6./2.1./7 |url=https://dmarket.com/privacy-policy |website=DMarket |date=2 Dec 2024 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/dUTXz |archive-date=15 Mar 2026}}</ref>
*Shares personal data with broad categories of third parties. <ref name=":0" />
*Collects detailed technical identifiers that can be used to track users devices. <ref name=":0" />
*Does not respond to browser "Do Not Track" (DNT) privacy signals <ref name=":0" />

===Terms of Use===
*Reserves the right to disable or shut down the website permanently for any reason. <ref name=":1">{{Cite web |author= |title=DMARKET TERMS OF USE - 2.2/3.9/3.10/5.5/6.1 |url=https://dmarket.com/terms-of-use |website=DMarket |date=18 Dec 2023 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/TKXT7 |archive-date=15 Mar 2026}}</ref>
*Inactive account can be terminated without any refund. <ref name=":1" />
*Account can be terminated based on suspicion or "non-ordinary use" without notice. <ref name=":1" />
*Terminated or suspended account may have its balance forfeited. <ref name=":1" />
*Deposited money can´t be withdrawn, unless it comes from selling items. <ref name=":1" />

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===DMarket bans users from Russia and Belarus (''27.02.2022'')===
DMarket has prohibited registration on the platform for users from Russia and Belarus. Accounts of previously registered users from these regions were frozen without prior notice and their balances remain inaccessible. <ref>{{Cite web |date=2022-02-22 |title=DMarket cuts all relationships with Russia and Belarus |url=https://x.com/DMarket/status/1497952451726565383}}</ref><ref>{{Cite news |first= |date=2022-02-28 |title=NFT Platform DMarket Freezes User Accounts From Russia and Belarus |url=https://bitnewsbot.com/breaking-nft-platform-dmarket-freezes-user-accounts-from-russia-and-belarus/ |work=BitNewsBot Team}}</ref><ref>{{Cite web |title=Do DMarket restrict users from Russia and Belarus? |url=https://support.dmarket.com/hc/en-us/articles/25065318793361-Do-DMarket-restrict-users-from-Russia-and-Belarus}}</ref> - <ref>{{Cite web |title=Dmarket goes political and bans accounts that have logged in from Russian IPs |url=https://www.reddit.com/r/csgomarketforum/comments/t2e4uu/d_dmarket_goes_political_and_bans_accounts_that/}}</ref><ref>{{Cite web |title=Dmarket.com кинули русских пользователей |url=https://www.reddit.com/r/csgo/comments/t2sw5y/dmarketcom_scammed_russian_users/?tl=ru}}</ref>
===DMarket requires submission of sensitive personal details to delete account.===
[[File:Deletion "process" form screenshots..png|thumb|446x446px|[1] Shows the account deletion page on DMarket. [2] Shows the request submission form on DMarket. [3] Shows the "GDPR form" sent by DMarket support.]]To delete a DMarket account regardless if or any transactions were made, a user must submit a request on the DMarket websites ''[image-n1]'' that includes proof of ownership with screenshots and a detailed explanation. <ref>{{Cite web |title=Account deletion |url=https://support.dmarket.com/hc/en-us/articles/25102594718993-Account-deletion}}</ref> After submission ''[image-n2]'', DMarket support sends a "[[General Data Protection Regulation|GDPR]] form" ''[image-n3]'' requiring full name, government ID, home address and other personal data. This applies to accounts that have not completed "[[KYC]]" (Know Your Customer) verification as well.

This appears to violate [[General Data Protection Regulation|GDPR]]´s minimization principle <ref>{{Cite web |title=Art. 5 GDPRPrinciples relating to processing of personal data |url=https://gdpr-info.eu/art-5-gdpr/}}</ref>, as the personal data required to delete an account exceeds what was necessary to create the account.<ref>{{Cite web |title=You will NEVER be able to delete your account and unlinking your steam is a massive hassle. |url=https://www.reddit.com/r/csgomarketforum/comments/w8p4vi/psa_dmarket_is_sketchy_you_will_never_be_able_to/}}</ref> DMarket forces users to provide additional sensitive information than were not originally collected, which is disproportionate and potentially non-compliant with [[General Data Protection Regulation|GDPR]]. DMarket refuses to provide specific legal basis for why this information is needed, ''[image-n4]'' leaving users without justification. As a result, users are effectively prevented from exercising their Right to erasure <ref>{{Cite web |title=Art. 17 GDPRRight to erasure (‘right to be forgotten’) |url=https://gdpr-info.eu/art-17-gdpr/}}</ref> unless they disclose unnecessary personal information, undermining the foundation and the requirements of the regulation.

==See also==

==References==
{{Reflist}}

[[Category:{{PAGENAME}}]]
[[Category:Companies]]

KYC

2026-03-15T10:19:15Z

CURSED: Added simple KYC explanation

Know your customer or know your client (KYC) guidelines and regulations in financial services require professionals to verify the identity, suitability, and risks involved with maintaining a business relationship with a customer. <ref>{{Cite web |title=Know your customer Wikipedia.org |url=https://en.wikipedia.org/wiki/Know_your_customer}}</ref>

DMarket

2026-03-15T09:03:57Z

CURSED:

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=DMarket logo.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games.
}}

DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from games located on [[Steam]] such as ''Counter-Strike 2'', ''Team Fortress 2'' and others. The company’s headquarters are located in America, and it has development roots in Ukraine.

==Consumer impact summary==
===Privacy policy===
*Collects personal data and retains it for an unspecified period of time. <ref name=":0">{{Cite web |author= |title=MYTHICAL AND DMARKET PRIVACY POLICY - 10/4.6./2.1./7 |url=https://dmarket.com/privacy-policy |website=DMarket |date=2 Dec 2024 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/dUTXz |archive-date=15 Mar 2026}}</ref>
*Shares personal data with broad categories of third parties. <ref name=":0" />
*Collects detailed technical identifiers that can be used to track users devices. <ref name=":0" />
*Does not respond to browser "Do Not Track" (DNT) privacy signals <ref name=":0" />

===Terms of Use===
*Reserves the right to disable or shut down the website permanently for any reason. <ref name=":1">{{Cite web |author= |title=DMARKET TERMS OF USE - 2.2/3.9/3.10/5.5/6.1 |url=https://dmarket.com/terms-of-use |website=DMarket |date=18 Dec 2023 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/TKXT7 |archive-date=15 Mar 2026}}</ref>
*Inactive account can be terminated without any refund. <ref name=":1" />
*Account can be terminated based on suspicion or "non-ordinary use" without notice. <ref name=":1" />
*Terminated or suspended account may have its balance forfeited. <ref name=":1" />
*Deposited money can´t be withdrawn, unless it comes from selling items. <ref name=":1" />

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===DMarket bans users from Russia and Belarus (''27.02.2022'')===
DMarket has prohibited registration on the platform for users from Russia and Belarus. Accounts of previously registered users from these regions were frozen without prior notice and their balances remain inaccessible. <ref>{{Cite web |date=2022-02-22 |title=DMarket cuts all relationships with Russia and Belarus |url=https://x.com/DMarket/status/1497952451726565383}}</ref><ref>{{Cite news |first= |date=2022-02-28 |title=NFT Platform DMarket Freezes User Accounts From Russia and Belarus |url=https://bitnewsbot.com/breaking-nft-platform-dmarket-freezes-user-accounts-from-russia-and-belarus/ |work=BitNewsBot Team}}</ref><ref>{{Cite web |title=Do DMarket restrict users from Russia and Belarus? |url=https://support.dmarket.com/hc/en-us/articles/25065318793361-Do-DMarket-restrict-users-from-Russia-and-Belarus}}</ref><ref>{{Cite web |title=Dmarket goes political and bans accounts that have logged in from Russian IPs |url=https://www.reddit.com/r/csgomarketforum/comments/t2e4uu/d_dmarket_goes_political_and_bans_accounts_that/}}</ref>
===DMarket requires submission of sensitive personal details to delete account.===
[[File:Deletion "process" form screenshots..png|thumb|446x446px|[1] Shows the account deletion page on DMarket. [2] Shows the request submission form on DMarket. [3] Shows the "GDPR form" sent by DMarket support.]]To delete a DMarket account regardless if or any transactions were made, a user must submit a request on the DMarket websites ''[image-n1]'' that includes proof of ownership with screenshots and a detailed explanation. <ref>{{Cite web |title=Account deletion |url=https://support.dmarket.com/hc/en-us/articles/25102594718993-Account-deletion}}</ref> After submission ''[image-n2]'', DMarket support sends a "[[General Data Protection Regulation|GDPR]] form" ''[image-n3]'' requiring full name, government ID, home address and other personal data. This applies to accounts that have not completed "[[KYC]]" (Know Your Customer) verification as well.

This appears to violate [[General Data Protection Regulation|GDPR]]´s minimization principle <ref>{{Cite web |title=Art. 5 GDPRPrinciples relating to processing of personal data |url=https://gdpr-info.eu/art-5-gdpr/}}</ref>, as the personal data required to delete an account exceeds what was necessary to create the account.<ref>{{Cite web |title=You will NEVER be able to delete your account and unlinking your steam is a massive hassle. |url=https://www.reddit.com/r/csgomarketforum/comments/w8p4vi/psa_dmarket_is_sketchy_you_will_never_be_able_to/}}</ref> DMarket forces users to provide additional sensitive information than were not originally collected, which is disproportionate and potentially non-compliant with [[General Data Protection Regulation|GDPR]]. DMarket refuses to provide specific legal basis for why this information is needed, ''[image-n4]'' leaving users without justification. As a result, users are effectively prevented from exercising their Right to erasure <ref>{{Cite web |title=Art. 17 GDPRRight to erasure (‘right to be forgotten’) |url=https://gdpr-info.eu/art-17-gdpr/}}</ref> unless they disclose unnecessary personal information, undermining the foundation and the requirements of the regulation. (Reddit post from a US user with screenshots.

==See also==

==References==
{{Reflist}}

[[Category:{{PAGENAME}}]]
[[Category:Companies]]

DMarket

2026-03-15T09:00:13Z

CURSED: Added 2 incidents with a picture.

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=DMarket logo.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games.
}}

DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from games located on [[Steam]] such as ''Counter-Strike 2'', ''Team Fortress 2'' and others. The company’s headquarters are located in America, and it has development roots in Ukraine.

==Consumer impact summary==
===Privacy policy===
*Collects personal data and retains it for an unspecified period of time. <ref name=":0">{{Cite web |author= |title=MYTHICAL AND DMARKET PRIVACY POLICY - 10/4.6./2.1./7 |url=https://dmarket.com/privacy-policy |website=DMarket |date=2 Dec 2024 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/dUTXz |archive-date=15 Mar 2026}}</ref>
*Shares personal data with broad categories of third parties. <ref name=":0" />
*Collects detailed technical identifiers that can be used to track users devices. <ref name=":0" />
*Does not respond to browser "Do Not Track" (DNT) privacy signals <ref name=":0" />

===Terms of Use===
*Reserves the right to disable or shut down the website permanently for any reason. <ref name=":1">{{Cite web |author= |title=DMARKET TERMS OF USE - 2.2/3.9/3.10/5.5/6.1 |url=https://dmarket.com/terms-of-use |website=DMarket |date=18 Dec 2023 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/TKXT7 |archive-date=15 Mar 2026}}</ref>
*Inactive account can be terminated without any refund. <ref name=":1" />
*Account can be terminated based on suspicion or "non-ordinary use" without notice. <ref name=":1" />
*Terminated or suspended account may have its balance forfeited. <ref name=":1" />
*Deposited money can´t be withdrawn, unless it comes from selling items. <ref name=":1" />

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===DMarket bans users from Russia and Belarus (''27.02.2022'')===
DMarket has prohibited registration on the platform for users from Russia and Belarus. Accounts of previously registered users from these regions were frozen without prior notice and their balances remain inaccessible. <ref>{{Cite web |date=2022-02-22 |title=DMarket cuts all relationships with Russia and Belarus |url=https://x.com/DMarket/status/1497952451726565383}}</ref><ref>{{Cite news |first= |date=2022-02-28 |title=NFT Platform DMarket Freezes User Accounts From Russia and Belarus |url=https://bitnewsbot.com/breaking-nft-platform-dmarket-freezes-user-accounts-from-russia-and-belarus/ |work=BitNewsBot Team}}</ref><ref>{{Cite web |title=Do DMarket restrict users from Russia and Belarus? |url=https://support.dmarket.com/hc/en-us/articles/25065318793361-Do-DMarket-restrict-users-from-Russia-and-Belarus}}</ref><ref>{{Cite web |title=Dmarket goes political and bans accounts that have logged in from Russian IPs |url=https://www.reddit.com/r/csgomarketforum/comments/t2e4uu/d_dmarket_goes_political_and_bans_accounts_that/}}</ref>
[[File:Deletion "process" form screenshots..png|thumb|446x446px|[1] Shows the account deletion page on DMarket. [2] Shows the request submission form on DMarket. [3] Shows the "GDPR form" sent by DMarket support.]]

===DMarket requires submission of sensitive personal details to delete account.===
To delete a DMarket account regardless if or any transactions were made, a user must submit a request on the DMarket websites ''[image-n1]'' that includes proof of ownership with screenshots and a detailed explanation. <ref>{{Cite web |title=Account deletion |url=https://support.dmarket.com/hc/en-us/articles/25102594718993-Account-deletion}}</ref> After submission ''[image-n2]'', DMarket support sends a "[[General Data Protection Regulation|GDPR]] form" ''[image-n3]'' requiring full name, government ID, home address and other personal data. This applies to accounts that have not completed "[[KYC]]" (Know Your Customer) verification as well.

This appears to violate [[General Data Protection Regulation|GDPR]]´s minimization principle <ref>{{Cite web |title=Art. 5 GDPRPrinciples relating to processing of personal data |url=https://gdpr-info.eu/art-5-gdpr/}}</ref>, as the personal data required to delete an account exceeds what was necessary to create the account.<ref>{{Cite web |title=You will NEVER be able to delete your account and unlinking your steam is a massive hassle. |url=https://www.reddit.com/r/csgomarketforum/comments/w8p4vi/psa_dmarket_is_sketchy_you_will_never_be_able_to/}}</ref> DMarket forces users to provide additional sensitive information than were not originally collected, which is disproportionate and potentially non-compliant with [[General Data Protection Regulation|GDPR]]. DMarket refuses to provide specific legal basis for why this information is needed, ''[image-n4]'' leaving users without justification. As a result, users are effectively prevented from exercising their Right to erasure <ref>{{Cite web |title=Art. 17 GDPRRight to erasure (‘right to be forgotten’) |url=https://gdpr-info.eu/art-17-gdpr/}}</ref> unless they disclose unnecessary personal information, undermining the foundation and the requirements of the regulation. (Reddit post from a US user with screenshots.

==See also==

==References==
{{Reflist}}

[[Category:{{PAGENAME}}]]
[[Category:Companies]]

DMarket

2026-03-15T08:45:20Z

CURSED:

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=DMarket logo.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games.
}}

DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from games located on [[Steam]] such as ''Counter-Strike 2'', ''Team Fortress 2'' and others. The company’s headquarters are located in America, and it has development roots in Ukraine.

==Consumer impact summary==
===Privacy policy===
*Collects personal data and retains it for an unspecified period of time. <ref name=":0">{{Cite web |author= |title=MYTHICAL AND DMARKET PRIVACY POLICY - 10/4.6./2.1./7 |url=https://dmarket.com/privacy-policy |website=DMarket |date=2 Dec 2024 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/dUTXz |archive-date=15 Mar 2026}}</ref>
*Shares personal data with broad categories of third parties. <ref name=":0" />
*Collects detailed technical identifiers that can be used to track users devices. <ref name=":0" />
*Does not respond to browser "Do Not Track" (DNT) privacy signals <ref name=":0" />

===Terms of Use===
*Reserves the right to disable or shut down the website permanently for any reason. <ref name=":1">{{Cite web |author= |title=DMARKET TERMS OF USE - 2.2/3.9/3.10/5.5/6.1 |url=https://dmarket.com/terms-of-use |website=DMarket |date=18 Dec 2023 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/TKXT7 |archive-date=15 Mar 2026}}</ref>
*Inactive account can be terminated without any refund. <ref name=":1" />
*Account can be terminated based on suspicion or "non-ordinary use" without notice. <ref name=":1" />
*Terminated or suspended account may have its balance forfeited. <ref name=":1" />
*Deposited money can´t be withdrawn, unless it comes from selling items. <ref name=":1" />

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===DMarket bans users from Russia and Belarus (''27.02.2022'')===
DMarket has prohibited registration on the platform for users from Russia and Belarus. Accounts of previously registered users from these regions were frozen without prior notice and their balances remain inaccessible. <ref>{{Cite web |date=2022-02-22 |title=DMarket cuts all relationships with Russia and Belarus |url=https://x.com/DMarket/status/1497952451726565383}}</ref><ref>{{Cite news |first= |date=2022-02-28 |title=NFT Platform DMarket Freezes User Accounts From Russia and Belarus |url=https://bitnewsbot.com/breaking-nft-platform-dmarket-freezes-user-accounts-from-russia-and-belarus/ |work=BitNewsBot Team}}</ref><ref>{{Cite web |title=Do DMarket restrict users from Russia and Belarus? |url=https://support.dmarket.com/hc/en-us/articles/25065318793361-Do-DMarket-restrict-users-from-Russia-and-Belarus}}</ref><ref>{{Cite web |title=Dmarket goes political and bans accounts that have logged in from Russian IPs |url=https://www.reddit.com/r/csgomarketforum/comments/t2e4uu/d_dmarket_goes_political_and_bans_accounts_that/}}</ref>
[[File:Deletion "process" form screenshots..png|thumb|446x446px]]

===DMarket requires submission of sensitive personal details to delete account.===
To delete a DMarket account regardless if or any transactions were made, a user must submit a request on the DMarket websites ''[image-n1]'' that includes proof of ownership with screenshots and a detailed explanation. <ref>{{Cite web |title=Account deletion |url=https://support.dmarket.com/hc/en-us/articles/25102594718993-Account-deletion}}</ref> After submission ''[image-n2]'', DMarket support sends a "[[General Data Protection Regulation|GDPR]] form" ''[image-n3]'' requiring full name, government ID, home address and other personal data. This applies to accounts that have not completed "[[KYC]]" (Know Your Customer) verification as well.

This appears to violate [[General Data Protection Regulation|GDPR]]´s minimization principle <ref>{{Cite web |title=Art. 5 GDPRPrinciples relating to processing of personal data |url=https://gdpr-info.eu/art-5-gdpr/}}</ref>, as the personal data required to delete an account exceeds what was necessary to create the account. DMarket forces users to provide additional sensitive information than were not originally collected, which is disproportionate and potentially non-compliant with [[General Data Protection Regulation|GDPR]]. DMarket refuses to provide specific legal basis for why this information is needed, ''[image-n4]'' leaving users without justification. As a result, users are effectively prevented from exercising their Right to erasure <ref>{{Cite web |title=Art. 17 GDPRRight to erasure (‘right to be forgotten’) |url=https://gdpr-info.eu/art-17-gdpr/}}</ref> unless they disclose unnecessary personal information, undermining the foundation and the requirements of the regulation.

==See also==
{{Ph-C-SA}}

==References==
{{Reflist}}

[[Category:{{PAGENAME}}]]
[[Category:Companies]]

File:DMarket deletion "process" form screenshots.png

2026-03-15T08:43:59Z

CURSED:

[image-1] Shows the account deletion page on DMarket.
[image-2] Shows the request submission form on DMarket.
[image-3] Shows the "GDPR form" sent by DMarket support.

DMarket

2026-03-15T08:32:14Z

CURSED:

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=DMarket logo.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games.
}}

DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from games located on [[Steam]] such as ''Counter-Strike 2'', ''Team Fortress 2'' and others. The company’s headquarters are located in America, and it has development roots in Ukraine.

==Consumer impact summary==
===Privacy policy===
*Collects personal data and retains it for an unspecified period of time. <ref name=":0">{{Cite web |author= |title=MYTHICAL AND DMARKET PRIVACY POLICY - 10/4.6./2.1./7 |url=https://dmarket.com/privacy-policy |website=DMarket |date=2 Dec 2024 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/dUTXz |archive-date=15 Mar 2026}}</ref>
*Shares personal data with broad categories of third parties. <ref name=":0" />
*Collects detailed technical identifiers that can be used to track users devices. <ref name=":0" />
*Does not respond to browser "Do Not Track" (DNT) privacy signals <ref name=":0" />

===Terms of Use===
*Reserves the right to disable or shut down the website permanently for any reason. <ref name=":1">{{Cite web |author= |title=DMARKET TERMS OF USE - 2.2/3.9/3.10/5.5/6.1 |url=https://dmarket.com/terms-of-use |website=DMarket |date=18 Dec 2023 |access-date=14 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/TKXT7 |archive-date=15 Mar 2026}}</ref>
*Inactive account can be terminated without any refund. <ref name=":1" />
*Account can be terminated based on suspicion or "non-ordinary use" without notice. <ref name=":1" />
*Terminated or suspended account may have its balance forfeited. <ref name=":1" />
*Deposited money can´t be withdrawn, unless it comes from selling items. <ref name=":1" />

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===DMarket bans users from Russia and Belarus (''27.02.2022'')===
DMarket has prohibited registration on the platform for users from Russia and Belarus. Accounts of previously registered users from these regions were frozen without prior notice and their balances remain inaccessible. <ref>{{Cite web |date=2022-02-22 |title=DMarket cuts all relationships with Russia and Belarus |url=https://x.com/DMarket/status/1497952451726565383}}</ref><ref>{{Cite news |first= |date=2022-02-28 |title=NFT Platform DMarket Freezes User Accounts From Russia and Belarus |url=https://bitnewsbot.com/breaking-nft-platform-dmarket-freezes-user-accounts-from-russia-and-belarus/ |work=BitNewsBot Team}}</ref><ref>{{Cite web |title=Do DMarket restrict users from Russia and Belarus? |url=https://support.dmarket.com/hc/en-us/articles/25065318793361-Do-DMarket-restrict-users-from-Russia-and-Belarus}}</ref><ref>{{Cite web |title=Dmarket goes political and bans accounts that have logged in from Russian IPs |url=https://www.reddit.com/r/csgomarketforum/comments/t2e4uu/d_dmarket_goes_political_and_bans_accounts_that/}}</ref>

=== DMarket requires submission of sensitive personal details to delete account. ===
To delete a DMarket account regardless if or any transactions were made, a user must submit a request on the DMarket websites ''[image-n1]'' that includes proof of ownership with screenshots and a detailed explanation. <ref>{{Cite web |title=Account deletion |url=https://support.dmarket.com/hc/en-us/articles/25102594718993-Account-deletion}}</ref> After submission ''[image-n2]'', DMarket support sends a "[[General Data Protection Regulation|GDPR]] form" ''[image-n3]'' requiring full name, government ID, home address and other personal data. This applies to accounts that have not completed "[[KYC]]" (Know Your Customer) verification as well.

This appears to violate [[General Data Protection Regulation|GDPR]]´s minimization principle <ref>{{Cite web |title=Art. 5 GDPRPrinciples relating to processing of personal data |url=https://gdpr-info.eu/art-5-gdpr/}}</ref>, as the personal data required to delete an account exceeds what was necessary to create the account. DMarket forces users to provide additional sensitive information than were not originally collected, which is disproportionate and potentially non-compliant with [[General Data Protection Regulation|GDPR]]. DMarket refuses to provide specific legal basis for why this information is needed, ''[image-n4]'' leaving users without justification. As a result, users are effectively prevented from exercising their Right to erasure <ref>{{Cite web |title=Art. 17 GDPRRight to erasure (‘right to be forgotten’) |url=https://gdpr-info.eu/art-17-gdpr/}}</ref> unless they disclose unnecessary personal information, undermining the foundation and the requirements of the regulation.

==See also==
{{Ph-C-SA}}

==References==
{{Reflist}}

[[Category:{{PAGENAME}}]]
[[Category:Companies]]

File:DMarket deletion request.png

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CURSED:

This is the form on the DMarket website that needs to be filled out for the deletion process to begin.

DMarket

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DMarket

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CURSED: Added Terms of Use

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=Logo DMarket.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games.
}}DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from games located on [[Steam]] such as: Counter-Strike 2, Team Fortress 2 and other. To creat an account a user must submit his email address or use his existing [[Steam]] account.

==Consumer impact summary==

====== '''Privacy Policy''' ======
*Collects personal data and retains it for an unspecified period of time. <ref name=":0">{{Cite web |date=2024-12-02 |title=MYTHICAL AND DMARKET PRIVACY POLICY - 10/4.6./2.1./7 |url=https://dmarket.com/privacy-policy}}</ref>
*Shares personal data with broad categories of third parties. <ref name=":0" />
*Collects detailed technical identifiers that can be used to track users devices. <ref name=":0" />
*Does not respond to browser "Do Not Track" (DNT) privacy signals <ref name=":0" />

====== '''Terms of Use''' ======

* Reserves the right to disable or shut down the website permanently for any reason. <ref name=":1">{{Cite web |date=2023-12-18 |title=DMARKET TERMS OF USE - 2.2/3.9/3.10/5.5/6.1 |url=https://dmarket.com/terms-of-use}}</ref>
* Inactive account can be terminated without any refund. <ref name=":1" />
* Account can be terminated based on suspicion or "non-ordinary use" without notice. <ref name=":1" />
* Terminated or suspended account may have its balance forfeited. <ref name=":1" />
* Deposited money can´t be withdrawn, unless it comes from selling items. <ref name=":1" />

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

DMarket

2026-03-14T20:05:32Z

CURSED:

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=Logo DMarket.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games.
}}DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from games located on [[Steam]] such as: Counter-Strike 2, Team Fortress 2 and other. To creat an account a user must submit his email address or use his existing Steam account.

==Consumer impact summary==
'''Privacy'''

*Collects personal data and retains it for an unspecified period of time. <ref name=":0">{{Cite web |date=2024-12-02 |title=MYTHICAL AND DMARKET PRIVACY POLICY - 10/4.6./2.1./7 |url=https://dmarket.com/privacy-policy}}</ref>
*Shares personal data with broad categories of third parties. <ref name=":0" />
*Collects detailed technical identifiers that can be used to track users devices. <ref name=":0" />
*Does not respond to browser "Do Not Track" (DNT) privacy signals <ref name=":0" />

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

DMarket

2026-03-14T19:57:55Z

CURSED:

DMarket

2026-03-14T19:43:00Z

CURSED: /* Consumer impact summary */

DMarket

2026-03-14T19:18:59Z

CURSED: /* Consumer-impact summary */

DMarket

2026-03-14T19:14:28Z

CURSED:

DMarket

2026-03-14T19:07:56Z

CURSED:

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=Logo DMarket.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games such as: Counter-Strike 2, Team Fortress 2 and more.
}}DMarket is an international online blockchain-based marketplace for trading and buying virtual assets from online games such as: Counter-Strike 2, Team Fortress 2 and other.

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

DMarket

2026-03-13T20:41:27Z

CURSED:

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=Logo DMarket.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from Steam games such as: Counter-Strike 2, Team Fortress 2 and more.
}}
{{Ph-C-Int}}

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

DMarket

2026-03-13T20:39:25Z

CURSED: Created page with "{{CompanyCargo |Founded=2017 |Industry=Digital goods |Logo=Logo DMarket.png |Type=DMarket Ltd |Website=https://dmarket.com/ |Description=DMarket is a 3rd party marketplace for trading and buying virtual items from games such as Counter Strike 2, Team Fortress 2 and more. }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned..."

{{CompanyCargo
|Founded=2017
|Industry=Digital goods
|Logo=Logo DMarket.png
|Type=DMarket Ltd
|Website=https://dmarket.com/
|Description=DMarket is a 3rd party marketplace for trading and buying virtual items from games such as Counter Strike 2, Team Fortress 2 and more.
}}
{{Ph-C-Int}}

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

File:DMarket logo.png

2026-03-13T20:33:59Z

CURSED: DMarket logo

== Summary ==
DMarket logo
== Licensing ==
{{From Wikimedia}}