Consumer Rights Wiki - User contributions [en]

Self-destructive design

2025-02-12T20:09:12Z

Jack Andersen: typo

{{StubNotice}}

'''Self-destructive design''' is a generic form of product design whereby it is possible that some if not all functions of the device will cease functioning. Self-destructive design can occur unintentionally due to oversights but it can be implemented intentionally. Self-destructive design is split into numerous types: '''discontinuation bricking, digital discontinuation bricking, end-of-life product discontinuation,''' and '''planned obsolescence'''. All forms of self-destructive design harm consumers in that it reduces product lifetime and increases waste production.

*'''Planned obsolescence''' is a business strategy where a product is designed in such a way that it will inevitably fail or become obsolete and require replacement with a non-obsolete product.
*'''End-of-life product discontinuation (EOL)''' is a generic term describing the discontinuation of production of a product and its parts.
**'''Discontinuation bricking,''' also known as '''Physical discontinuation bricking''' is a symptom of EOL where a product completely ceases functioning, likely because it is no longer reparable.
**'''Digital discontinuation bricking''' is a symptom of EOL where a product that depends on a network connection ceases functioning either because the company remotely shut down the product or shut down services the product depends upon.

==Overall impacts==
All types of self-destructive design share common negative impacts on consumer rights.

===Actively malicious behavior===
All types of self-destructive design can occur out of malicious intent to ruin a consumer's product.

*'''Planned obsolescence''' is the only type of self-destructive design that can be attributed as totally malicious; companies that institute planned obsolescence in their designs do so to ensure their customers buy more products. In addition invisible planned obsolescence can make consumers buy products they otherwise would not have bought with the knowledge of the dark practice.
*'''EOL''' is less likely to be malicious as it actually does provide real benefits for companies; no one expects early 20th century cars to remain supported or in production in the 21st century. There is room for malicious EOL decisions with the intent to make consumers buy more products.
**'''Discontinuation bricking''' is also less likely to be malicious as it can occur when a company goes out of business, but for when companies just decide to take the product offline entirely it is more questionable. There is definitely room for malicious bricking incidents to occur.

It should also be noted that EOL products can fall into the category of planned obsolescence if there is evidence to support the producer designed the product such that it would become obsolete.

==='''Environmental harm'''===
Excessive waste of all forms are inevitable in all types of self-destructive design. The loss of product or component functionality will create justification for consumers to discard their product and replace it with a functioning one.

*'''Planned obsolescence''' is special in this case because its sole intent is to make products become waste so that consumers buy more products.
*'''EOL''' will generate waste due to the decrease in reparability. If it becomes to expensive to repair an EOL product it becomes waste.
**'''Physical Discontinuation bricking''' usual makes repair of the the device usually makes the device harder to repair.
**'''Digital discontinuation bricking''' is even more severe in this regard due to dependence on remote servers, most consumers will not build their own server architecture for the sake of running a digital app or device.

The result of self-destructive design is an inevitable harm to the environment even though many companies claim to be "sustainable" while engaging in the practice.<ref>[https://web.archive.org/web/20250128190650/https://www.apple.com/environment/ Environment - Apple] - archive.org - archived 2025-01-28</ref>

===Hard vs soft bricking===
The term '''"bricking"''' refers to the process of a product losing functionality to the point that it becomes "brick-like" -- just a useless object. A product becomes '''hard-bricked''' if all its functionality is lost, usually in a very sudden manner -- in the flick of a switch. Hard-bricked devices are often difficult to de-brick. A product becomes '''soft-bricked''' when some of its functionality is lost. Soft-bricking can occur quickly but it can also slowly progress into hard-bricking; I.E: [[Intel CPUs stability issue|oxidation of a processor slowly killing it]].

*'''Planned obsolescence''' usually has a soft-bricking effect because designers tend to use a "slow-burn" effect which slowly harms the functioning of the device. The practice is unlikely to immediately destroy all functionality and is very difficult to detect as it might take several years to have a major impact.
*'''EOL''' is unpredictable in the bricking severity. Some EOL products may survive several years without requiring any repairs at all -- this is evidence of good design -- others may fail very quickly.
**'''Physical Discontinuation bricking''' occurs when it is impossible to continue maintaining an EOL resulting in a total failure.
**'''Digital discontinuation bricking''' is unique in that the product's functionality is almost always kept intact, just some digital system blocks using any of the features; it is hard to determine if this is "soft" or "hard" bricking because while all functionality is lost, its lost because the device blocking the function.

===Dependence on third-parties for repairs and bypasses===
Some consumers will wish to repair their products after it has been damaged which results in them contacting third-parties. Some third-party services may be untrustworthy and could open the user to [[security]] and [[safety]] risks

*'''Planned obsolescence''' is often the least harmful in terms of reparability as a side effect of its invisible nature. Often times it is possible to simply replace obsolete components with working ones. Companies attempt to prevent third party repair of obsolete components by using other dark practices such as [[Component pairing|anti-repair component pairing]].
*'''EOL''' is more significant due to the disappearance of repair components over time and anti-repair practices that prevent consumers from repairing their products with custom components.
**'''Digital discontinuation bricking''' is perhaps the most difficult to deal with due to the complexity of bypasses. A product that has ceased functioning because an authorization server has gone offline will require the user to either setup their own servers or bypass the remote authorization, malicious third-parties can take advantage of desperate consumers whose digital products have been disabled. In addition the more digital products depend on remote servers, the more difficult it will be to replace the hardware.

===Third-party sale falsification===
Products are often resold on the internet, and may be put on sale before self-destructive design defects appear. These sales will include valid information but become invalidated afterwards causing [[false advertising]]. This has many implications:

#Sellers may be completely unaware of the defect and will continue selling their product, hurting seller reputation once the buyer discovers the defect.
#Buyers may be completely unaware of the defect and will buy the product, only to discover the defect and harm the buyer.
#Customers may learn about the defect and decide to sell the product without providing adequate details, even without any malicious intent, solely to recoup loss.

*'''Planned obsolescence''' is unlikely to cause sale falsification due to its invisible and constant nature which usually makes it undetected but sellers who are aware of this dark pattern should inform buyers.
*'''EOL''' announcements can cause sale falsification if the product is declared EOL after the product is put up for sale -- which invalidates the seller's information.
**'''Digital discontinuation bricking''' is highly likely to cause sale falsification due to its sudden and often unannounced nature, sudden bricking also contributes the highest amount of misinformation around a products functioning state.

{| class="wikitable mw-collapsible" style="margin: auto;"
|+Types of self-destructive design and their impacts
!<nowiki>Type | Impact</nowiki>
!Actively malicious behavior
!Environmental harm
!Soft-brick
!Hard-brick
!Required repairs
!Sale Falsification
|-
|Planned Obsolescence
|Always
|Guaranteed
|Likely
|Possible but unlikely as of now
|Usually minimal
|Unlikely
|-
|Discontinuation Bricking
|Sometimes
|Guaranteed
|Unlikely
|Often
|Minimal to extreme
|Very Likely
|-
|EOL Irreparability
|Sometimes
|Guaranteed
|Likely
|Likely
|Significant
|Likely
|}

==Examples==

===Planned obsolescence===

*[[IPhone planned obsolescence incidencies|IPhone planned obsolescence incidences]] - These definitely exist someone has to write an article.

===EOL repair blocking actions===

===Digital discontinuation bricking===

==References==
<references />
[[Category:Common terms]]
[[Category:Articles in need of additional work]]
[[Category:Articles under development]]

Sony x900h television

2025-02-04T00:02:12Z

Jack Andersen: remove bloat.

{{Incomplete}}

The Sony X900H (XH90 in Europe) Television is a 4K LCD TV produced by Sony in 2020.

=Anti-consumer instances=

===The 4K120 blur issue===
Sony advertised this TV in 2020 as supporting "4K120" feature<ref>[https://web.archive.org/web/20210111215436/https://www.sony.ca/en/electronics/televisions/xbr-x900h-series/specifications "Full Specifications and Features of the 4k120"] - archive.org - archived 2021-01-11</ref> defined in HDMI 2.1 specifications<ref>[http://web.archive.org/web/20201112194107/https://www.hdmi.org/spec21sub/eightk60_fourk120 "8K60 / 4K120 Specs"] - archive.org - archived 2020-11-12</ref>, but the feature is still not fully supported, at least not exactly how it is defined in the referenced HDMI 2.1 specifications nor how an average person/buyer would be led to believe. The official specification states that ''4K@120Hz enables ultra-fast motion UHD images to be crisp and razor sharp'' and [http://web.archive.org/web/20201106145004im_/https://s3-us-west-2.amazonaws.com/hdmi-web-shared/public-web/static-images/1080vs4Kvs8K.jpg this image] from the same source defines the 4K Ultra HD resolution as 3840 vertical pixels and '''2160 horizontal pixels''', which is crucial for this case.

Sony started selling the TV with no support for 4K120 feature claiming it will be available via a future firmware update, which it has been. However, their implementation was very deceptive towards the consumers because the effective resolution this TV can display when outputting 4K120 content is 3840 vertical and '''1080 horizontal pixels''' (even though TV is reporting 3840x2160 resolution in this case). A very simple close visual inspection is enough to see the degrade in image quality compared to 4K60, and a thorough pixel count will prove that the image resolution at 4K120 is 3840x1080 stretched vertically to fit the 2160 physical pixels.

This issue is ultimately manifested as vertical blur, because every 2 vertical pixels are duplicated instead of being unique.

Sony never fixed the blur issue in their X900H TV, as evident by the hundreds of people in the relevant topic at AVS forum <ref>[https://www.avsforum.com/threads/owners-thread-for-the-sony-x900h-no-price-talk.3125278/page-1819 "Owner's Thread for the Sony X900H (No Price Talk)"] - avsforum.com - accessed 2025-02-03</ref>

Following this they decide to band-aid hoping nobody would notice by applying a sharpening filter as claimed in this article <ref>[https://videocardz.com/newz/sony-fixes-4k120hz-blurriness-on-x900h-xh90-tvs-by-applying-a-sharpening-filter "Sony fixes 4K@120Hz blurriness on X900H/XH90 TVs by… applying a sharpening filter"] - videocardz.com - accessed 2025-02-03</ref>, which is a text version of a YouTube video from the reputable TV tester Vincent Teoh.<ref>[https://www.youtube.com/watch?v=gOxVqq088Cw "Sony X900H/ XH90 4K@120Hz Blur Sharpened by Firmware Update 6.0414"] - youtube.com - accessed 2025-02-03</ref>

[https://www.youtube.com/watch?v=SzsD9yg_vrI&list=PL7gbQimCDib2EKoT-S2DVDtwtRFTxl2PU&t=924s Phone calls with Sony customer service saying that the TV is working as intended because of chipset limitations.][[File:Screenshot 8-11-2020.png|thumb|4k120 feature advertising ]]

==References==
<references />

[[Category:Sony X900H]]

Sony x900h television

2025-02-04T00:01:11Z

Jack Andersen: refformat.

{{Incomplete}}

The Sony X900H (XH90 in Europe) Television is a 4K LCD TV produced by Sony in 2020.

=Anti-consumer instances=

===The 4K120 blur issue===
Sony advertised this TV in 2020 as supporting "4K120" feature<ref>[https://web.archive.org/web/20210111215436/https://www.sony.ca/en/electronics/televisions/xbr-x900h-series/specifications "Full Specifications and Features of the 4k120"] - archive.org - archived 2021-01-11</ref> defined in HDMI 2.1 specifications<ref>[http://web.archive.org/web/20201112194107/https://www.hdmi.org/spec21sub/eightk60_fourk120 "8K60 / 4K120 Specs"] - archive.org - archived 2020-11-12</ref>, but the feature is still not fully supported, at least not exactly how it is defined in the referenced HDMI 2.1 specifications nor how an average person/buyer would be led to believe. The official specification states that ''4K@120Hz enables ultra-fast motion UHD images to be crisp and razor sharp'' and [http://web.archive.org/web/20201106145004im_/https://s3-us-west-2.amazonaws.com/hdmi-web-shared/public-web/static-images/1080vs4Kvs8K.jpg this image] from the same source defines the 4K Ultra HD resolution as 3840 vertical pixels and '''2160 horizontal pixels''', which is crucial for this case.

Sony started selling the TV with no support for 4K120 feature claiming it will be available via a future firmware update, which it has been. However, their implementation was very deceptive towards the consumers because the effective resolution this TV can display when outputting 4K120 content is 3840 vertical and '''1080 horizontal pixels''' (even though TV is reporting 3840x2160 resolution in this case). A very simple close visual inspection is enough to see the degrade in image quality compared to 4K60, and a thorough pixel count will prove that the image resolution at 4K120 is 3840x1080 stretched vertically to fit the 2160 physical pixels.

This issue is ultimately manifested as vertical blur, because every 2 vertical pixels are duplicated instead of being unique.

Sony never fixed the blur issue in their X900H TV, as evident by the hundreds of people in the relevant topic at AVS forum <ref>[https://www.avsforum.com/threads/owners-thread-for-the-sony-x900h-no-price-talk.3125278/page-1819 "Owner's Thread for the Sony X900H (No Price Talk)"] - avsforum.com - accessed 2025-02-03</ref>

Following this they decide to band-aid hoping nobody would notice by applying a sharpening filter as claimed in this article <ref>[https://videocardz.com/newz/sony-fixes-4k120hz-blurriness-on-x900h-xh90-tvs-by-applying-a-sharpening-filter "Sony fixes 4K@120Hz blurriness on X900H/XH90 TVs by… applying a sharpening filter"] - videocardz.com - accessed 2025-02-03</ref>, which is a text version of a YouTube video from the reputable TV tester Vincent Teoh (channel name: HDTVTest)<ref>[https://www.youtube.com/watch?v=gOxVqq088Cw "Sony X900H/ XH90 4K@120Hz Blur Sharpened by Firmware Update 6.0414"] - youtube.com - accessed 2025-02-03</ref>

[https://www.youtube.com/watch?v=SzsD9yg_vrI&list=PL7gbQimCDib2EKoT-S2DVDtwtRFTxl2PU&t=924s Phone calls with Sony customer service saying that the TV is working as intended because of chipset limitations.][[File:Screenshot 8-11-2020.png|thumb|4k120 feature advertising ]]

==References==
<references />

[[Category:Sony X900H]]

Sony x900h television

2025-02-03T23:55:01Z

Jack Andersen: this minor heading misformat really bothered me.

{{Incomplete}}

The Sony X900H (XH90 in Europe) Television is a 4K LCD TV produced by Sony in 2020.

=Anti-consumer instances=

=== The 4K120 blur issue ===
Sony advertised this TV in 2020 as supporting "4K120" feature<ref>https://web.archive.org/web/20210111215436/https://www.sony.ca/en/electronics/televisions/xbr-x900h-series/specifications</ref> defined in HDMI 2.1 specifications<ref>http://web.archive.org/web/20201112194107/https://www.hdmi.org/spec21sub/eightk60_fourk120</ref>, but the feature is still not fully supported, at least not exactly how it is defined in the referenced HDMI 2.1 specifications nor how an average person/buyer would be led to believe. The official specification states that ''4K@120Hz enables ultra-fast motion UHD images to be crisp and razor sharp'' and [http://web.archive.org/web/20201106145004im_/https://s3-us-west-2.amazonaws.com/hdmi-web-shared/public-web/static-images/1080vs4Kvs8K.jpg this image] from the same source defines the 4K Ultra HD resolution as 3840 vertical pixels and '''2160 horizontal pixels''', which is crucial for this case.

Sony started selling the TV with no support for 4K120 feature claiming it will be available via a future firmware update, which it has been. However, their implementation was very deceptive towards the consumers because the effective resolution this TV can display when outputting 4K120 content is 3840 vertical and '''1080 horizontal pixels''' (even though TV is reporting 3840x2160 resolution in this case). A very simple close visual inspection is enough to see the degrade in image quality compared to 4K60, and a thorough pixel count will prove that the image resolution at 4K120 is 3840x1080 stretched vertically to fit the 2160 physical pixels.

This issue is ultimately manifested as vertical blur, because every 2 vertical pixels are duplicated instead of being unique.

Sony never fixed the blur issue in their X900H TV, as evident by the hundreds of people in the relevant topic at AVS forum <ref>https://www.avsforum.com/threads/owners-thread-for-the-sony-x900h-no-price-talk.3125278/page-1819</ref>

Following this they decide to band-aid hoping nobody would notice by applying a sharpening filter as claimed in this article <ref>https://videocardz.com/newz/sony-fixes-4k120hz-blurriness-on-x900h-xh90-tvs-by-applying-a-sharpening-filter</ref>, which is a text version of a YouTube video from the reputable TV tester Vincent Teoh (channel name: HDTVTest)<ref>https://www.youtube.com/watch?v=gOxVqq088Cw</ref>

[https://www.youtube.com/watch?v=SzsD9yg_vrI&list=PL7gbQimCDib2EKoT-S2DVDtwtRFTxl2PU&t=924s Phone calls with Sony customer service saying that the TV is working as intended because of chipset limitations.][[File:Screenshot 8-11-2020.png|thumb|4k120 feature advertising ]]

==References==
<references />

[[Category:Sony X900H]]

Right to own

2025-02-03T23:51:12Z

Jack Andersen: This is one of my articles that needs some work, pointed to the spotify car thing article instead of using a ref.

{{StubNotice}}
The '''right to own''' is the right for consumers to be able to completely own their products. The Consumer Action Taskforce (CAT) believes that a consumer only owns their product if they have full control over it. Ownership is a key concept to consumer rights protection.

==Extent of the right to own==
As established, a consumer only owns their purchased product if they completely control it. If control is revocable, the consumer does not own their product. A consumer does not own their product if they pay a [[Subscription service|subscription]] for continued use. A consumer does not own their product if it [[Discontinuation bricking|bricks itself]] when the company goes out of business<ref>insert reference to company going out of business and bricking the device here</ref> or decides to [[Spotify Car Thing|discontinue production]]. A consumer does not own their product if they are unable to [[Right to repair|repair]] their device themselves due to the company going out of its way to make unauthorized repair impossible.<ref>Insert reference to apple doing this. Note: make a page about the Apple repair program being inadequate (change this from reference to direct link preferably. [[Apple authorized repair]]</ref> A consumer does not truly own their product if poor [[security]] allows unauthorized actors to use the product without permission. Any of these problems will reduce the degree to which consumers own their products and harm their right to own. Before making any purchase, consider how much of it is actually yours.

==References==
<references />
[[Category:Common terms]]
[[Category:Positive practices]]
[[Category:Articles in need of additional work]]

USAGov

2025-02-03T23:48:53Z

Jack Andersen: - accessed 2025-02-03

[[wikipedia:USAGov|'''USAGov''']] is a program within the U.S. General Services Administration's Technology Transformation Services. USAGov manages USA.gov, the official website of the U.S. government. The bilingual, interagency website is legislatively mandated through Section 204 of the E-Government Act of 2002.<ref>[https://www.usa.gov/mission-history "USAGov - about"] - usa.gov - accessed 2025-02-03</ref>

USA.gov publishes information for consumers interested in making complaints.<ref>[https://www.usa.gov/consumer-complaints "USAGov - complaints"] - usa.gov - accessed 2025-02-03</ref> These include categories such as:

*Consumer products and services
*Bank, credit, and securities
*Housing
*Travel
*Complaints against the government

USA.gov provides a web-search tool to redirect the user to the webpages of consumer-protection offices in each of the U.S. states and territories.<ref>[https://www.usa.gov/state-consumer "USAGov - state offices"] - usa.gov - accessed 2025-02-03</ref>

==References==

<references />

[[Category:Regulatory agencies and public support bodies]]

Dymo

2025-02-03T23:46:01Z

Jack Andersen: refformat.

{{StubNotice}}
{{InfoboxCompany|Name=Dymo|Type=Subsidiary|Founded=1958|Industry=Electronics|Official Website=https://www.dymo.com/|Logo=DYMO logo.svg.png}}
[[Dymo|Dymo Corporation]] is an American manufacturing company of handheld label printers and thermal-transfer printing tape as accessory, embossing tape label makers, and other printers such as CD and DVD labelers and durable medical equipment.

The company is a subsidiary of Newell Brands.

==Controversies==
The Dymo LabelWriter 550 Turbo and other 500 series label printers have introduced a controversial feature: [[DRM]] (Digital Rights Management) via [[wikipedia:Radio-frequency_identification|RFID]] tags in their consumables.<ref>[https://appleinsider.com/articles/22/02/21/if-you-thought-printer-cartridge-drm-was-bad-dymo-is-forcing-users-to-buy-rfid-paper "If you thought printer cartridge DRM was bad, Dymo is forcing users to buy RFID paper"] - appleinsider.com - accessed 2025-02-03</ref><ref>[https://walledculture.org/drm-on-paper-shows-why-anti-circumvention-laws-are-copyrights-biggest-blunder/ "DRM on paper shows why anti-circumvention laws are copyright’s biggest blunder"] - walledculture.org - accessed 2025-02-03</ref> Affected printers come with "Automatic Label Recognition™", a marketing term that translates to DRM implementation in thermal labels. This system restricts users to purchasing only Dymo-branded labels, potentially increasing costs and limiting consumer choice. This move has sparked frustration among users and prompted the hacking community to develop workarounds.<ref>[https://hackaday.com/2022/03/30/freedmo-gets-rid-of-dymo-label-printer-drm/ "#FreeDMO Gets Rid Of DYMO Label Printer DRM"] - hackaday.com - accessed 2025-02-03</ref>

In response to this, an open-source solution to remove the restrictions has been developed.<ref>[https://github.com/free-dmo/free-dmo-stm32 "FreeDMO"] - github.com - accessed 2025-02-03</ref>

==References==
<references />
Louis Rossmann: https://www.youtube.com/watch?v=YJs9_xELKbI

Louis Rossmann: https://www.youtube.com/watch?v=Lezr3kYbFvY
[[Category:Electronics companies]]
[[Category:Manufacturing companies]]
[[Category:Dymo Corporation]]
[[Category:Printers]]

Mark Zuckerberg

2025-02-03T23:41:41Z

Jack Andersen: refformat.

{{Incomplete}}

'''Mark Zuckerberg''' born May 14, 1984 is co-founder, chairman and CEO of social media platform Facebook and its parent company Meta Platforms Inc..

==Professional Background==
===Facebook===
Mark Zuckerberg began development on Facebook whilst attending Harvard in 2004.
<ref>[https://www.businessinsider.com/the-true-story-of-how-mark-zuckerberg-founded-facebook-2016-2 "This is the true story of how Mark Zuckerberg founded Facebook, and it wasn't to find girls."] - businessinsider.com - accessed 2025-02-03</ref>.

==Stance on Consumer Rights==
This section is incomplete.

==Major Consumer Protection Incidents==
===Cambridge Analytica Data Scandal===
Former Cambridge Analytica employee, Christopher Wylie, leaked internal documents to journalists demonstrating uninformed consent of personal data collection of up to 87 million Facebook profiles for political advertising purposes through Facebook's Open Graph Platform and Facebook Application "This is Your Digital Life" developed by data scientist Aleksandr Kogan at Global Science Research.<ref>[https://www.cnbc.com/2018/04/10/facebook-cambridge-analytica-a-timeline-of-the-data-hijacking-scandal.html "Facebook-Cambridge Analytica: A timeline of the data hijacking scandal"] - cnbc.com - accessed 2025-02-03</ref>
The appropriated Personal Data was used in the US 2016 Presidency for Ted Cruz's and Donald Trump's campaigns.<ref>[https://www.businessinsider.com/cambridge-analytica-facebook-scandal-trump-cruz-operatives-2018-3 "There's an open secret about Cambridge Analytica in the political world: It doesn't have the 'secret sauce' it claims"] - businessinsider.com - accessed 2025-02-03 </ref>

'''Deceptive Marketing''': Incomplete.
<ref>Ref</ref>. 

'''Data Collection''': Incomplete.
<ref>Ref</ref>. 

===Privacy Violations===
This section is incomplete.

==Regulatory Response==
This section is incomplete.

==Current Status==
This section is incomplete.

==Impact on Consumer Protection==
This section is incomplete.

==References==

[[Category:Individuals]]
<references />

RepairShopr data privacy

2025-02-03T23:35:49Z

Jack Andersen: refformat.

=RepairShopr changing terms of service=

[[RepairShopr]], a [[Software as a service|software-as-a-service]] (SaaS) platform used primarily for [[customer-relationship management]] (CRM) and ticketing in repair shops, has as of December 2024 been the subject of scrutiny, because of changes in its [[terms of service]]. While the platform was previously praised for its utility and robust features, concerns have arisen about data-usage policies and subscription practices after its acquisition by [[Synchro]], leading to dissatisfaction among long-term users.<ref name=":1">[https://www.youtube.com/watch?v=bu_rjYHZj9I "Repairshopr responds to TOS changes by gaslighting users: MIGRATE OFF THIS SINKING SHIP!"] - youtube.com - accessed 2025-02-03</ref>

==Background==
Initially developed by Troy Anderson, RepairShopr gained popularity as an affordable and effective CRM solution for repair businesses. Its features included [[QuickBooks]] integration, shipping automation, and caller-ID syncing with ticket statuses. Users valued its simplicity and responsiveness to feedback. Following its sale to Synchro, however, the platform has faced criticism for declining functionality, increased pricing, and controversial updates to its terms of service.<ref name=":2">[https://www.youtube.com/watch?v=ASJE0501nOA "OPT OUT OF REPAIRSHOPR DATA COLLECTION NOW"] - youtube.com - accessed 2025-02-03</ref>

==Key issues==

===AI tools and data usage===
The most contentious issue involves RepairShopr’s updated terms of service, which grant the platform the right to use "user content" and "usage information" to train AI tools. While Synchro claims no current AI features are operational, the terms allow for future implementation. Critics argue this represents a violation of privacy, as user content includes communications with customers, which are considered sensitive business data.<ref name=":0">https://www.repairshopr.com/repairshopr-user-access-and-license-agreement. [https://web.archive.org/web/20250106203556/https://www.repairshopr.com/repairshopr-user-access-and-license-agreement Archived] from the original on January 6, 2025. Retrieved January 17, 2025.</ref>

===Opt-out policies===
Users must opt out of data collection for AI training by directly contacting the company. Previously collected data, however, remain usable under the terms, creating further concerns about consent and [[retroactive policy enforcement]]. This policy is outlined under the '''"Intellectual Property; Reservation of Rights"''' section of the RepairShopr User Access and License Agreement, specifically the sixth point:<ref name=":0" /><blockquote>"If you wish to opt out of any future collection and aggregation by Servably of your User Content or Usage Information in an anonymous form in order to train Servably’s AI Tools, please contact us as set forth below. For clarity, such opt-out will apply only on a go-forward basis and will not obligate Servably to cease using any previously anonymized and aggregated User Content or other Usage Information as otherwise permitted in this Agreement."</blockquote>Furthermore, the opt-out process must be initiated by the business owner, which limits the ability of individual employees or customers of the business to safeguard data. Per Louis Rossmann’s account, the changes to the terms were not disclosed until after they had already taken effect, leaving a window of time where data could have been collected without the user’s knowledge or consent.<ref name=":1" />

===Increased costs and decline in functionality===
Since the acquisition, RepairShopr’s subscription fees have increased by 40%, with users reporting degraded service quality. Core functionalities, such as email communication with customers, have experienced extended downtimes, undermining its role as a CRM tool.<ref name=":2" />

===Transparency and communication===
Users were notified of changes to the terms of service by email late in December 2024, with the new policies already having been in effect for weeks. Many users criticized the lack of proactive communication, claiming the updates were poorly communicated and buried under non-critical updates.<ref name=":1" />

==Broader implications==
This case reflects broader trends in SaaS:
*'''Erosion of ownership rights:''' Platforms increasingly transition to subscription-based models, asserting greater control over user data and functionality.
*'''AI training and data ethics:''' Policies allowing AI training on user-generated data raise ethical and legal concerns about privacy and informed consent.
*'''Consumer trust:''' Poor communication and retroactive application of terms erode trust in service providers.
*'''Transparency in terms of service:''' SaaS providers should clearly communicate terms changes, ensuring users explicitly consent to updates.

==References==
<references />

==See Also==
*[[Retroactive policy enforcement]]
*[[Consumer rights in SaaS platforms]]
*[[AI training and data-privacy ethics]]

[[Category:Term Spiking]]
[[Category:Incidents]]
[[Category:RepairShopr]]
[[Category:Servably]]
[[Category:Consumer rights]]
[[Category:Subscription-based services]]
[[Category:Articles based on videos]]

Movies Anywhere

2025-02-03T23:28:38Z

Jack Andersen: refformat

{{StubNotice}}
{{InfoboxCompany
| Name = Movies Anywhere
| Type = Private
| Founded = 2014
| Industry = Entertainment
| Official Website = https://moviesanywhere.com/
| Logo = Movies Anywhere.png
}}
'''Movies Anywhere''' (previously known as '''Disney Movies Anywhere'''<ref name="d23">[https://d23.com/a-to-z/disney-movies-anywhere/ "Disney Movies Anywhere"] - d23.com - accessed 2025-02-03</ref>) is a private movie streaming platform founded in 2014 by [[Disney]]. Prior to 2018<ref>[https://variety.com/2018/digital/news/disney-movies-anywhere-shutdown-1202712998/ "Disney Movies Anywhere Shutting Down Today, but Your Movies Won’t Be Lost Forever"] - variety.com - accessed 2025-02-03</ref>, the service allowed users to watch digital copies of their Disney, Pixar, or Marvel DVDs.<ref name="d23" /> Currently the service allows users to connect their streaming accounts to watch purchased movies on one application. Users have mentioned Movies Anywhere offers a higher bitrate for streaming compared to other vendors.<ref>[https://www.reddit.com/r/MoviesAnywhere/comments/1hma74e/whats_the_real_point_of_movies_anywhere/ "What’s the real point of Movies Anywhere?"] - reddit.com - accessed 2025-02-03</ref>

==Automatic opt-in to ToS change==
===Incident===
Moviesanywhere.com, a consolidated platform that aggregates movie purchases from various online retailers into one library, notified users of a opt-out change in their [[Terms of Service]] (TOS). Therefore, as per the email, the user is already opted into a new updated agreement and will be under those conditions effective as of June 12, 2024.
[[File:MoviesAnywhere Updated TOS 2024.png|thumb|Emailed TOS from MoviesAnywhere]]

===Impact on consumers===
Unless the account owner manually intervenes, the updated TOS will apply arbitration and removal of unauthorized content from the user's account. Moviesanywhere.com stipulates that "You may not and agree not to redeem an unauthorized, expired, invalid, or used digital code...", thereby allowing the company to remove content which it has deemed to meet that criteria.

==References==
<references />

[[Category:Entertainment companies]]

Bandai Namco EULA

2025-02-03T23:23:54Z

Jack Andersen: Add reference to bandai EULA

After purchasing a Bandai Namco game, installing it and trying to use it for the first time, you are greeted by an EULA that you have to accept.

This EULA indicates that:<ref>[https://archive.ph/FenCH "Bandai Namco End User License Agreement"] - archive.ph - archived 2025-02-03</ref>

#You have not purchased the game or a copy of the game.
#You have no ownership of the copy of the game.
#You have been granted a license to use the game, in the dedicated hardware.
#You don't have the right to any refund in any case.
#This license can be revoked in any time by any of the parties.
#You are obligated by law to destroy any copy of the game you purchased if the license is revoked.

== References ==
<references />

Monoprice

2025-02-03T23:20:50Z

Jack Andersen: Add mention of forced arbitration and reference to relevant src.

{{Incomplete}}

{{InfoboxCompany
| Name = Monoprice
| Type = Private
| Founded = 2002
| Industry = Electronics
| Official Website = https://monoprice.com/
| Logo = Monoprice.png
}}

'''[[Wikipedia:Monoprice|Monoprice]]''' is a US-based online retailer specializing in high-quality electronics, accessories, and home entertainment products at competitive prices. Founded in 2002, the company has gained popularity for offering a wide range of consumer electronics, including cables, audio equipment, computer peripherals, and home-theater systems.

===Use of "warranty void if removed" stickers===
In recent years, the issue of "warranty void if removed" stickers has gained significant attention, particularly regarding their legality and impact on consumer rights. These stickers, commonly found on electronic devices and appliances, are intended to prevent consumers from tampering with products, often in relation to repairs or modifications. However, their use has raised concerns about whether they unfairly limit consumer rights and circumvent warranties.

Under U.S. consumer protection law, particularly the Magnuson-Moss Warranty Act, manufacturers are prohibited from voiding warranties solely due to the removal of labels, including "warranty void if removed" stickers. This rule aims to ensure that consumers have the right to repair or modify products without fear of losing warranty coverage. Despite this, many manufacturers continue to use such stickers, and some place them over screws or other components necessary for standard use, leading to potential issues with warranty claims.

A notable example of this practice was identified with the Dark Matter 27-inch gaming monitor from Monoprice. The "warranty void if removed" sticker was placed over a screw on the monitor's base mount, a component necessary for setting up the product. This raised concerns about whether the sticker was deliberately placed to prevent consumers from mounting their monitors without voiding the warranty, as removing the sticker to access the screw would render the warranty invalid.

==Forced arbitration==
Monoprice requires that all customers follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in [[class action]] lawsuits, and their right to resolve disputes outside of small claims.<ref>[https://archive.ph/gegO9 "Terms of Use"] - archive.ph - archived 2025-02-03</ref>

== References ==
[[Category:Consumer electronics retailers]]
[[Category:Online retailers]]

<references />

Lenovo

2025-02-02T00:59:36Z

Jack Andersen: refformat2

{{InfoboxCompany
| Name = Lenovo
| Type = Public
| Founded = 1984
| Industry = Electronics
| Official Website = https://lenovo.com/
| Logo = Lenovo.png
}}

[[wikipedia:Lenovo|'''Lenovo''']] is a Chinese PC manufacturer founded originally as a state-founded branch of a research institute called Legend in 1984.<ref>[https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-9310.2004.00349.x "Sequential learning in a Chinese spin-off: the case of Lenovo Group Limited"] - onlinelibrary.wiley.com - accessed 2025-02-01</ref> In 2005, they officially rebranded as Lenovo and bought the IBM computer division alongside the [[Thinkpad]] brand.<ref>[https://www.strategy-business.com/article/00274 "Lenovo Goes Global"] - strategy-business.com - accessed 2025-02-01</ref> Today, Lenovo has more than 77,000 employees and holds about a quarter of the Worldwide PC Shipments market.<ref>[https://www.lenovo.com/us/en/about/ "About Lenovo"] - lenovo.com - accessed 2025-02-01</ref><ref>[https://doc.irasia.com/listco/hk/lenovo/annual/2024/esr.pdf "2023/24 Environmental, Social and Governance Report"] - doc.irasia.com - accessed 2025-02-01</ref><ref>[https://www.gartner.com/en/newsroom/press-releases/01-10-2024-gartner-says-worldwide-pc-shipments-increased-zero-point-three-percent-in-fourth-quarter-of-2023-but-declined-fourteen-point-eight-percent-for-the-year "Gartner Says Worldwide PC Shipments Increased 0.3% in Fourth Quarter of 2023 but Declined 14.8% for the Year"] - gartner.com - 2025-02-01</ref>

In 2014, the company bought [[Motorola]] Mobility from Google for around US$2.91 billion.<ref>[https://news.lenovo.com/pressroom/press-releases/lenovo-completes-full-acquisition-motorola-mobility-from-google/ "Lenovo Completes Acquisition of Motorola Mobility from Google"] - news.lenovo.com - accessed 2025-02-01</ref>

==Controversies==

*[[Lenovo X1 Carbon]]
*In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of forced child labor in Uyghur regions of China.<ref>[https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/ "Kids may be using laptops made with forced labor this fall"] - theintercept.com - accessed 2025-02-01</ref> The company later said it was ending relationships with these suppliers.<ref>[https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html "U.S. faces back-to-school laptop shortage"] - washingtonpost.com - accessed 2025-02-01</ref>

==References==
<references />

[[Category:Computer hardware companies]]
[[Category:Computer systems companies]]
[[Category:Display technology companies]]
[[Category:Mobile phone manufacturers]]
[[Category:Netbook manufacturers]]

Lenovo

2025-02-02T00:54:34Z

Jack Andersen: refformat

{{InfoboxCompany
| Name = Lenovo
| Type = Public
| Founded = 1984
| Industry = Electronics
| Official Website = https://lenovo.com/
| Logo = Lenovo.png
}}

[[wikipedia:Lenovo|'''Lenovo''']] is a Chinese PC manufacturer founded originally as a state-founded branch of a research institute called Legend in 1984.<ref>[https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-9310.2004.00349.x "Sequential learning in a Chinese spin-off: the case of Lenovo Group Limited"] - onlinelibrary.wiley.com - accessed 2025-02-01</ref> In 2005, they officially rebranded as Lenovo and bought the IBM computer division alongside the [[Thinkpad]] brand.<ref>[https://www.strategy-business.com/article/00274 "Lenovo Goes Global"] - strategy-business.com - accessed 2025-02-01</ref> Today, Lenovo has more than 77,000 employees and holds about a quarter of the Worldwide PC Shipments market.<ref>[https://www.lenovo.com/us/en/about/ "About Lenovo"] - lenovo.com - accessed 2025-02-01</ref><ref>[https://doc.irasia.com/listco/hk/lenovo/annual/2024/esr.pdf "2023/24 Environmental, Social and Governance Report"] - doc.irasia.com - accessed 2025-02-01</ref><ref>[https://www.gartner.com/en/newsroom/press-releases/01-10-2024-gartner-says-worldwide-pc-shipments-increased-zero-point-three-percent-in-fourth-quarter-of-2023-but-declined-fourteen-point-eight-percent-for-the-year "Gartner Says Worldwide PC Shipments Increased 0.3% in Fourth Quarter of 2023 but Declined 14.8% for the Year"] - gartner.com - 2025-02-01</ref>

In 2014, the company bought [[Motorola]] Mobility from Google for around US$2.91 billion.<ref>https://news.lenovo.com/pressroom/press-releases/lenovo-completes-full-acquisition-motorola-mobility-from-google/</ref>

==Controversies==

*[[Lenovo X1 Carbon]]
*In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of forced child labor in Uyghur regions of China.<ref>https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/</ref> The company later said it was ending relationships with these suppliers.<ref>https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html</ref>

==References==
<references />

[[Category:Computer hardware companies]]
[[Category:Computer systems companies]]
[[Category:Display technology companies]]
[[Category:Mobile phone manufacturers]]
[[Category:Netbook manufacturers]]

Minecraft account migration

2025-02-02T00:46:56Z

Jack Andersen: /* References */

{{StubNotice}}

==General==
Minecraft's developer, Mojang, was bought by Microsoft in 2014.<ref>[https://www.bbc.com/news/technology-29204518 "Microsoft pays $2.5bn for Minecraft maker Mojang"] - bbc.com - accessed 2025-01-29</ref> At the time of the acquisition, the computer based version of Minecraft edition was known as "Minecraft Java Edition". Before the acquisition and at least through the end of 2019, customers who wanted to purchase Minecraft Java Edition would do so by creating a Mojang account and buying the game under that account's name.<ref>[https://web.archive.org/web/20191219131419/https://my.minecraft.net/en-us/login/ "Archived Minecraft Website from December 19, 2019 showing Mojang Accounts were the exclusive method of signing in"] - archive.org - non-functional as of 2025-01-29, please someone else test this archive</ref> Minecraft Java Edition owners would then play the game by signing into the game's launcher with their Mojang Account.

Mojang announced on October 21, 2020 that Minecraft Java Edition players will need to migrate their Mojang account to a Microsoft account.<ref name=":0">[https://www.minecraft.net/en-us/article/java-edition-moving-house "Java Edition is moving house"] - minecraft.net - accessed 2025-01-29</ref> Those who migrated their Mojang accounts to Microsoft accounts would maintain access to their username, cosmetics, player worlds, and earn an exclusive cosmetic cape.<ref name=":0" />

Mojang's staff wrote wrote the following about the account migration: <blockquote>"Now just to be clear, migrating from Mojang to Microsoft accounts is ''mandatory''. If you don’t make the move, in several months you won’t be able to log in anymore – which means you won’t be able to play either."<ref name=":0" /></blockquote>Account migration started in waves or "batches" sometime in early 2021.<ref name=":0" /> Initially, account migration was voluntary, and users with Mojang accounts could play Minecraft Java Edition without needing to migrate their accounts. On February 2, 2022, Mojang announced that on March 10, 2022 the voluntary migration period would end and that Mojang account users would be unable to play Minecraft Java Edition without migrating their account. On May 8, 2023, Mojang announced that Mojang account owners would have until September 19, 2023 to migrate to a Microsoft account or permanently lose the capacity to migrate their account. Following this September 19, 2023 deadline, Mojang gave Mojang account owners who missed the deadline a three month grace period through December 18, 2023 to migrate their account.<ref>[https://web.archive.org/web/20231210202436/https://help.minecraft.net/hc/en-us/articles/19615552270221 "Post-Migration Process FAQ"] - help.minecraft.net - archived 2023-12-10</ref> Mojang account owners who exercised their option under this three-month grace period would not have access to the cosmetics associated with their Mojang account or the certainty that they would enjoy the username associated with their Mojang account under their Microsoft account. After December 18, 2023, Mojang account owners who had purchased Minecraft Java Edition from Mojang would need to purchase Minecraft under a Microsoft account in order to play the game.

On a page titled "I Missed My Chance to Migrate. What Happens to My Account?" on the official Minecraft Help Center, Mojang explains: <blockquote>"To continue playing Minecraft, you will have to buy Minecraft: Java & Bedrock Edition using a Microsoft account.<ref>[https://help.minecraft.net/hc/en-us/articles/19633473939981-I-Missed-My-Chance-to-Migrate-What-Happens-to-My-Account "I Missed My Chance to Migrate. What Happens to My Account?"] - help.minecraft.net - accessed 2025-02-01</ref> </blockquote>Even during the migration period, it was not made easy to ether contact the people behind Minecraft about this. support was not replying to questions about the migration process and issues with it.

Users who could not figure out how to migrate their accounts that they bought in the pre-release era had to re-purchase Minecraft with a different username for a post-release price (Alpha costing 9.95€, and Beta costing 14.95€ and the full release being 29.99€).

In https://web.archive.org/web/20210813083726/https://notch.tumblr.com/post/2175441966/minecraft-beta-december-20-2010 Notch promised in his blog that all purchasers of the Alpha version of the game would get all purchases of the game for free, even saying ''"a promise is a promise"'', as he removed it from purchases made after the release of Beta.

==References==
<references />
[[Category:Incidents]]

Moderation problems in online marketplaces

2025-01-31T18:09:56Z

Jack Andersen: Mention the CSV, use archived sale of SCT without even a description.

{{StubNotice}}

This stub will be used to document the significant issues with moderation in online marketplaces that impact consumers by exposing them to potential scams and harmful products.

==Why moderation is important==
Before getting to the examples of bad moderation its important to understand why moderation is important. Here's a summary:

#'''Protection from malicious scams''' - the most obvious purpose of moderation is to protect consumers from malicious scams especially those that use [[false advertising]] to attract customers.
#'''Supporting informed purchases''' - moderation also forces sellers to provide buyers sufficient information to make informed decisions on their purchases. Bad moderation may result in buyers being unable to make informed decisions and could result in otherwise preventable returns and loss of revenue.

===Relevant seller rules===
These rules will be referred back to multiple times so it is only sensible to list them out beforehand

====eBay rules for sellers====
The following descriptions are taken directly from the eBay seller practices policy page.<ref>[https://www.ebay.com/help/policies/selling-policies/selling-practices-policy?id=4346 "Seller Practices Policy"] - ebay.com - accessed 2025-01-30</ref>

======Item descriptions======
In regards to item descriptions eBay has the following requirements<ref>[[:File:E bay policy item description.png|"eBay seller item description policies"]] - wiki.rossmanngroup.com - accessed 2025-01-30</ref>:
{{Quote|The listing page is where buyers get most of their information about an item. Information in the listing helps buyers decide what to buy and know what to expect when they receive the item. It's important to make sure that the listing is only used to describe the item for sale and to communicate the terms of the sale in a professional way.

You're required to:
* Specify the condition of the item
* Describe any defects or flaws in the item – this helps avoid problems or buyer dissatisfaction

Note: When selling a used, refurbished, or flawed item, you must include photos of the actual item for sale instead of a stock photo.
}}Any items that fail to meet description requirements should be at the very least temporarily taken off sale until the seller corrects the information. The "Note" section is also extremely important as it prohibits using stock photos for modified or flawed items.

===Examples of moderation failures===

====Missing information in Spotify Car Thing resales====
The [[Spotify Car Thing]] (SCT) is a now discontinued and bricked-out-of-the-box product that continues to be sold on some online marketplaces. There are legitimate reasons to sell discontinued or bricked products: some people may be interested in refurbishing them, they may want to use components for their own purposes, etc. Even with the positives in mind consumers have an expectation that the seller is honest, platforms must moderate content such that the consumer is aware of any flaws in the purchase. The SCT is a perfect item to demonstrate that companies do not moderate the content properly.

=====eBay listings violate the policy=====

It is not difficult to find several examples of the SCT being sold on eBay with objectively inadequate descriptions. A snapshot of all 63 posts found searching for "Spotify Car Thing" selling a Spotify Car Thing was made on 2025-01-30 at 3:15pm ET and stored as a .csv.<ref name=":0">[[:File:Ebay spotify car thing posts.csv.pdf|"Ebay spotify car thing posts.csv.pdf"]] - wiki.rossmanngroup.com - accessed 2025-01-31</ref> The findings of the snapshot are particularly concerning towards the efficacy of eBay's moderation system.

# 29 (46%) of all postings are "new" condition. <ref name=":0" />
# 3 (4%) of all titles included "bricked" or similar.<ref name=":0" />
# 3. 13 (20%) of all titles included discontinued. <ref name=":0" />
# 6 (9%) of all titles included mention of hacks or "DeskThing" - some are even pre-hacked. <ref name=":0" />
# 14 (22%) of descriptions mentioned the bricking. <ref name=":0" />
# 28 (44%) of descriptions mentioned discontinuation. <ref name=":0" />
# 18 (28%) mentioned desk thing or hacks. <ref name=":0" />
# 3 posts had no description at all. <ref name=":0" /><ref>[https://archive.ph/4VEhS "Spotify Car Thing posting"] - archive.ph - archived 2025-01-31</ref>
# The average price was $161.54 - Car Thing originally costed $89.99. The max price was $350, min was $30 (around the min price spotify sold it at).<ref name=":0" />

The fact that even just one post exists without a description for a product that effectively does not work without significant modification is evidence that eBay does not truly require an accurate description and that eBay does not take pre-emptive steps to protect consumers from potentially bad products sold on the platform.

==References==
<references />

File:Ebay spotify car thing posts.csv.pdf

2025-01-31T17:59:39Z

Jack Andersen: This is a .csv (uploaded as .pdf to bypass the file format restrictions) snapshot of all 63 eBay postings selling a Spotify Car Thing. The csv contains 9 columns: Title (string), Title includes 'new' (bool), Title mentions bricked (bool), Title mentions discontinued (bool), Title mentions desk thing (bool), Description mentions bricked (bool), Description mentions discontinued (bool), Description mentions desk thing (bool), Price (double). If columns 6,7, and 8 are empty it indicates an empt...

== Summary ==
This is a .csv (uploaded as .pdf to bypass the file format restrictions) snapshot of all 63 eBay postings selling a Spotify Car Thing. The csv contains 9 columns:
Title (string), Title includes 'new' (bool), Title mentions bricked (bool), Title mentions discontinued (bool), Title mentions desk thing (bool), Description mentions bricked (bool), Description mentions discontinued (bool), Description mentions desk thing (bool), Price (double).

If columns 6,7, and 8 are empty it indicates an empty description. Description mentioning desk thing also includes mentions of "hacks" to bypass the bricking of the device. Title includes 'new' only counted titles explicitly saying the word 'new'. For sales that had a bid or "buy now" option the "buy now" price was used.
The snapshot was taken manually through observation, future snapshots may not be the same due to changes in the postings.

Here are some basic stats to be aware of:

1. 29 (46%) of all postings are "new" condition.
2. 3 (4%) of all titles included "bricked" or similar
3. 13 (20%) of all titles included discontinued.
4. 6 (9%) of all titles included mention of hacks or "DeskThing" - some are even prehacked.
5. 14 (22%) of descriptions mentioned the bricking.
6. 28 (44%) of descriptions mentioned discontinuation.
7. 18 (28%) mentioned desk thing or hacks.
8. 3 posts had no description at all.
9. The average price was $161.54 - Car Thing originally costed $89.99. The max price was $350, min was $30 (around the min price spotify sold it at).

Games as a service

2025-01-31T17:43:54Z

Jack Andersen: refformat

{{StubNotice}}

'''[[wikipedia:Games_as_a_service|Games as a service]]''' (also known as live-service games) is a business model that is designed to continuously monetize games after they are initially sold (or given out for free), typically with new updates, DLC, and microtransactions. A common practice with this business model is having the ability to pre-emptively purchase this content with the promise that it will be released at a certain time, and will feature all of the content that was promised in the products listing. Games as a service also typically have a premium currency that you purchase with real-world currency to purchase in-game items.

==Issues==
While GaaS provides an incentive for a developer to continue to produce content for their game, once the developer or publisher decides to stop supporting the game, it often becomes completely unplayable.<ref>[https://www.youtube.com/watch?v=w70Xc9CStoE "The largest campaign ever to stop publishers destroying games"] - youtube.com - accessed 2025-01-24</ref> There is very little legal recourse for the user to recoup the cost of purchasing the game or any content purchased within. The [[End-user license agreement]] typically absolves the publisher of any such duty, as it states that you are purchasing a license rather than actually owning the software.<ref>[https://www.kelleherbros.com/blog/2024/3/27/digital-ownership-2-the-eula-era Precarious Digital Ownership: The EULA Era] - kelleherbros.com - accessed 2025-01-28</ref>

==Examples==

===Ubisoft===
{{Main|Ubisoft}}
XDefiant, developed by Ubisoft, is an example of a game as a service. On December 3rd, 2024, the game announced the shutdown of its servers on June 3rd, 2025.<ref name=":0">[https://archive.is/ueESQ "'XDEFIANT IS SUNSETTING' Tweet"] - archive.is - archived 2025-01-28</ref> 49 days before the shutdown announcement, executive producer of XDefiant, Mark Rubin<ref>[https://archive.is/nEche "Mark Rubin Profile"] - archive.is - archived 2025-01-28</ref> posted online that the game had no plans of shutting down after season 4, while the game was still in season 2, and they had recently discussed their plans internally for the second year of content<ref>[https://archive.is/XmekP "Mark Rubin claims NO plans to shut down after season 4"] - archive.is - archived 2025-01-28</ref>. The shutdown post announced that the last 30 days of purchases would be fully refunded.<ref name=":0" />

The shutdown of ''The Crew'' is one of the central issues of the [[Stop Killing Games]] campaign. Despite the game containing some code for an offline mode from the start, it was not made accessible to the user due to the game's [[DRM]].<ref>[https://www.youtube.com/watch?v=2qKNY64-QSc The Crew Offline Mode - Setting The Record Straight] youtube.com - accessed 2025-01-28 </ref> Thus, the game was left in a completely unplayable state.

===EA===
{{Main|EA}}
In recent years EA has garnered a reputation for being a company involved in these sorts of practices. They have received criticism for over-reliance on microtransactions and DLC.

==References==
{{Reflist}}
[[Category:Services]]
[[Category:Articles in need of additional work]]

Games as a service

2025-01-31T17:39:39Z

Jack Andersen: Put stub notice as this can definitely be expanded upon

{{StubNotice}}

'''[[wikipedia:Games_as_a_service|Games as a service]]''' (also known as live-service games) is a business model that is designed to continuously monetize games after they are initially sold (or given out for free), typically with new updates, DLC, and microtransactions. A common practice with this business model is having the ability to pre-emptively purchase this content with the promise that it will be released at a certain time, and will feature all of the content that was promised in the products listing. Games as a service also typically have a premium currency that you purchase with real-world currency to purchase in-game items.

==Issues==
While GaaS provides an incentive for a developer to continue to produce content for their game, once the developer or publisher decides to stop supporting the game, it often becomes completely unplayable.<ref>[https://www.youtube.com/watch?v=w70Xc9CStoE "The largest campaign ever to stop publishers destroying games"] Accursed Farms. April 2, 2024. Retrieved January 24, 2025.</ref> There is very little legal recourse for the user to recoup the cost of purchasing the game or any content purchased within. The [[End-user license agreement]] typically absolves the publisher of any such duty, as it states that you are purchasing a license rather than actually owning the software.<ref>[https://www.kelleherbros.com/blog/2024/3/27/digital-ownership-2-the-eula-era Precarious Digital Ownership: The EULA Era] Kelleher Bros. March 27, 2024. Retrieved January 28, 2025.</ref>

==Examples==

===Ubisoft===
{{Main|Ubisoft}}
XDefiant, developed by Ubisoft, is an example of a game as a service. On December 3rd, 2024, the game announced the shutdown of its servers on June 3rd, 2025.<ref name=":0">https://archive.is/ueESQ</ref> 49 days before the shutdown announcement, executive producer of XDefiant, Mark Rubin<ref>https://archive.is/nEche</ref> posted online that the game had no plans of shutting down after season 4, while the game was still in season 2, and they had recently discussed their plans internally for the second year of content<ref>https://archive.is/XmekP</ref>. The shutdown post announced that the last 30 days of purchases would be fully refunded.<ref name=":0" />

The shutdown of ''The Crew'' is one of the central issues of the [[Stop Killing Games]] campaign. Despite the game containing some code for an offline mode from the start, it was not made accessible to the user due to the game's [[DRM]].<ref>[https://www.youtube.com/watch?v=2qKNY64-QSc The Crew Offline Mode - Setting The Record Straight] whammy4. December 15, 2023. Retrieved January 28, 2025. </ref> Thus, the game was left in a completely unplayable state.

===EA===
{{Main|EA}}
In recent years EA has garnered a reputation for being a company involved in these sorts of practices. They have received criticism for over-reliance on microtransactions and DLC.

==References==
{{Reflist}}
[[Category:Services]]
[[Category:Articles in need of additional work]]

California Privacy Rights Act

2025-01-31T17:37:45Z

Jack Andersen: Stubnotice, also refformat

{{StubNotice}}

"The '''California Privacy Rights Act of 2020''' ('''CPRA'''), also known as '''Proposition 24''', is a California ballot proposition that was approved by a majority of voters after appearing on the ballot for the general election on November 3, 2020. This proposition expands California's consumer privacy law and builds upon the California Consumer Privacy Act (CCPA) of 2018, which established a foundation for consumer privacy regulations."

"The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:

*The right to know about the personal information a business collects about them and how it is used and shared;
*The right to delete personal information collected from them (with some exceptions);
*The right to opt-out of the sale or sharing of their personal information; and
*The right to non-discrimination for exercising their CCPA rights."<ref>[https://oag.ca.gov/privacy/ccpa "California Consumer Privacy Act"] - oag.ca.gov - accessed 2025-01-31</ref>

== References ==
<references />

Ticketmaster Entertainment, LLC

2025-01-31T17:19:05Z

Jack Andersen: add company category

{{StubNotice}}

{{CompanyPage
|description="Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world."<ref name=":0">[[wikipedia:Ticketmaster|"Ticketmaster"]] - wikipedia.org - accessed 2025-01-31</ref> Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.<ref name=":1">[https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident "Ticketmaster Data Security Incident"] - help.ticketmaster.com - accessed 2025-01-31</ref>
|infobox_logo=Ticketmaster_logo.png
|infobox_1_key=Founded|infobox_1_value=1976-10-02
|infobox_2_key=Type|infobox_2_value=LLC
|infobox_3_key=Industry
|infobox_3_value=Ticket sales and distribution
|infobox_4_key=Parent company
|infobox_4_value=Live Nation Entertainment
|infobox_5_key=Official website
|infobox_5_value=https://www.ticketmaster.com/
|incidents_1_title=ShinyHunters databreach
|incidents_1_date=May 15, 2024
|incidents_1_text=
Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />
====Ticketmaster's response====
Ticketmaster was swift to identify the breach and take action to further secure its systems by shutting down affected systems, unfortunately ShinyHunters has been quick enough to steal significant amounts of information.<ref name=":2" /> In response Ticketmaster published an official statement about the breach and sent emails and physical mail where applicable warning customers about the breach and provided effected users a free 12-month identity protection service.<ref name=":1" />
}}
[[Category:Companies]]

Ticketmaster Entertainment, LLC

2025-01-31T17:16:10Z

Jack Andersen: badformatting

Ticketmaster Entertainment, LLC

2025-01-31T17:15:48Z

Jack Andersen: Databreach done.

{{StubNotice}}

{{CompanyPage
|description="Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world."<ref name=":0">[[wikipedia:Ticketmaster|"Ticketmaster"]] - wikipedia.org - accessed 2025-01-31</ref> Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.<ref name=":1">[https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident "Ticketmaster Data Security Incident"] - help.ticketmaster.com - accessed 2025-01-31</ref>
|infobox_logo=Ticketmaster_logo.png
|infobox_1_key=Founded|infobox_1_value=1976-10-02
|infobox_2_key=Type|infobox_2_value=LLC
|infobox_3_key=Industry
|infobox_3_value=Ticket sales and distribution
|infobox_4_key=Parent company
|infobox_4_value=Live Nation Entertainment
|infobox_5_key=Official website
|infobox_5_value=https://www.ticketmaster.com/
|incidents_1_title=ShinyHunters databreach
|incidents_1_date=May 15, 2024
|incidents_1_text=====Databreach====
Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />
====Ticketmaster's response====
Ticketmaster was swift to identify the breach and take action to further secure its systems by shutting down affected systems, unfortunately ShinyHunters has been quick enough to steal significant amounts of information.<ref name=":2" /> In response Ticketmaster published an official statement about the breach and sent emails and physical mail where applicable warning customers about the breach and provided effected users a free 12-month identity protection service.<ref name=":1" />
}}

Ticketmaster Entertainment, LLC

2025-01-31T17:10:45Z

Jack Andersen: Add databreach incident

{{StubNotice}}

{{CompanyPage
|description="Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world."<ref name=":0">[[wikipedia:Ticketmaster|"Ticketmaster"]] - wikipedia.org - accessed 2025-01-31</ref> Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.<ref name=":1">[https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident "Ticketmaster Data Security Incident"] - help.ticketmaster.com - accessed 2025-01-31</ref>
|infobox_logo=Ticketmaster_logo.png
|infobox_1_key=Founded|infobox_1_value=1976-10-02|infobox_2_key=Type|infobox_2_value=LLC|infobox_3_key=Industry|infobox_3_value=Ticket sales and distribution|infobox_4_key=Parent company|infobox_4_value=Live Nation Entertainment|infobox_5_key=Official website|infobox_5_value=https://www.ticketmaster.com/|incidents_1_title=ShinyHunters databreach|incidents_1_date=May 15, 2024|incidents_1_text=Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />}}

Ticketmaster Entertainment, LLC

2025-01-31T17:00:46Z

Jack Andersen:

Ticketmaster Entertainment, LLC

2025-01-31T16:57:52Z

Jack Andersen: expand.

Ticketmaster Entertainment, LLC

2025-01-31T16:56:31Z

Jack Andersen:

Ticketmaster Entertainment, LLC

2025-01-31T16:45:26Z

Jack Andersen: Fill in info box.

Ticketmaster Entertainment, LLC

2025-01-31T16:42:15Z

Jack Andersen: add logo

File:Ticketmaster logo.png

2025-01-31T16:41:17Z

Jack Andersen: ticketmaster logo

== Summary ==
ticketmaster logo

Ticketmaster Entertainment, LLC

2025-01-31T16:40:21Z

Jack Andersen: use CompanyPage template

Ticketmaster

2025-01-31T16:36:18Z

Jack Andersen: fix redirect?

#REDIRECT [[Ticketmaster Entertainment, LLC]]

Ticketmaster Entertainment, LLC

2025-01-31T16:35:13Z

Jack Andersen: Basic page setup.

{{StubNotice}}

'''"Ticketmaster Entertainment, LLC''' is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world.'''"'''<ref>[[wikipedia:Ticketmaster|"Ticketmaster"]] - wikipedia.org - accessed 2025-01-31</ref>

== References ==
<references />

Ticketmaster

2025-01-31T16:33:00Z

Jack Andersen: Create redirect to long name

<nowiki>#</nowiki>REDIRECT [[Ticketmaster Entertainment, LLC]]

BowFlex, Inc.

2025-01-31T05:04:17Z

Jack Andersen: refformat

[[wikipedia:Bowflex|'''BowFlex, Inc.''']] is a fitness-equipment manufacturer headquartered in Vancouver, Washington.

==JRNY service==
JRNY is an "adaptive fitness membership" provided by BowFlex that is facilitated by their [[Android]]-equipped fitness hardware.<ref>[https://www.bowflex.com/jrny.html "JRNY"] - boxflex.com - accessed 2025-01-31</ref>

{{ConsumerImpactSection
|privacy subsection=
* The BowFlex [[privacy policy]] includes a [[post-purchase EULA modification]] where the user must opt out of the sale of their data.
* {{Template:HoverImportant}} BowFlex collects biometric information and will disclose it to "third parties who may acquire your information as a result of a merger, acquisition or other ownership transition".<ref>[https://archive.ph/ZFcsh "Privacy Policy"] - archive.ph - archived 2025-01-21</ref>
|freedom subsection=
* JRNY service includes [[digital rights management]], which restricts access to stock Android features, like installing apps.
* Even with a JRNY subscription, you are limited to a small subset of streaming platform applications.
* BowFlex includes [[forced arbitration]] in its [[end-user license agreement]]<ref>[https://archive.ph/fewi6 "Terms of Use"] - archive.ph - archived 2025-01-31</ref>

}}
=References=
<references />

BowFlex, Inc.

2025-01-31T05:00:27Z

Jack Andersen:

[[wikipedia:Bowflex|'''BowFlex, Inc.''']] is a fitness-equipment manufacturer headquartered in Vancouver, Washington.

==JRNY service==
JRNY is an "adaptive fitness membership" provided by BowFlex that is facilitated by their [[Android]]-equipped fitness hardware.<ref>https://www.bowflex.com/jrny.html</ref>

{{ConsumerImpactSection
|privacy subsection=
* The BowFlex [[privacy policy]] includes a [[post-purchase EULA modification]] where the user must opt out of the sale of their data.
* {{Template:HoverImportant}} BowFlex collects biometric information and will disclose it to "third parties who may acquire your information as a result of a merger, acquisition or other ownership transition".<ref>https://www.bowflex.com/global-assets/legal/privacy-policy.html#info-collected, Accessed 21 January 2025. Archived: https://archive.ph/ZFcsh</ref>
|freedom subsection=
* JRNY service includes [[digital rights management]], which restricts access to stock Android features, like installing apps.
* Even with a JRNY subscription, you are limited to a small subset of streaming platform applications.
* BowFlex includes [[forced arbitration]] in its [[end-user license agreement]]<ref>https://www.bowflex.com/global-assets/legal/terms-of-use.html, Accessed 21 January 2025. Archived: https://archive.ph/wip/fewi6</ref>

}}
=References=
<references />

Dyson covers circuit board in glue

2025-01-31T04:57:57Z

Jack Andersen: refformat, also incomplete.

{{Incomplete}}

==Incident==
In November 2022, it was discovered that [[Dyson]] had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">[https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ "Dyson Button Replacement is no Longer Possible with New Stick Vacuums"] - archive.org - archived 2022-11-29</ref> The power button breaking is a relatively common issue in Dyson vacuums.

A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself."<ref name=":0" /> Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break.<ref>[https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch "Others seeing issues with Dyson V11 power switch?"] - ifixit.com - accessed 2025-01-31</ref>

==Impact on consumers==
Customers are no longer able to replace the power button<ref>[https://www.vacuumtester.com/dyson-trigger-replacement/ "Dyson Trigger Replacement (V6, V7, V8, V10, V11 and V15)"] - vacuumtester.com - accessed 2025-01-31</ref> without having to buy a new housing. The prices of these housings are range from $80 to $200, which are prices for which other brands sell full vacuum cleaners.<ref>[https://www.youtube.com/watch?v=cUqfrIk-FhM "Dyson's repair procedures suck, unlike their vacuum"] - youtube.com - accessed 2025-01-31</ref> [[File:Dyson-glued-button.jpg|alt=The layer of glue that is applied to the circuit board|thumb|The layer of glue that is applied to the circuit board.]]

==References==
<references />
[[Category:Dyson]]
[[Category:Incidents]]
[[Category:Louis Rossmann]]
[[Category:Articles based on videos]]

Redbox

2025-01-31T04:49:52Z

Jack Andersen: Removed 1 questionable ref to eula roofie, marked as incomplete. I've kept the unused links for if anyone wants to use them, just be sure to use the ref format

{{Incomplete}}{{InfoboxProductLine
| Title = Redbox
| Release Year = 2002
| Product Type = Video rental and streaming services
| In Production = No
| Official Website = https://web.archive.org/web/20241001080426/https://www.redbox.com/
| Logo = Redbox.png
}}

'''[[Wikipedia:Redbox|Redbox Automated Retail, LLC]],''' was a company founded in 2002 which primarily focused on kiosks, often found in grocery stores or gas stations, where customers could rent DVDs or video games. Redbox also offered a streaming app, where customers could purchase and stream content. In June 2024, its parent company filed for bankruptcy, and the following month, the company was liquidated.

==The incident==
RedBox found itself bankrupt, largely due to mismanagement from executives and shut down all of its services, including not just the RedBox kiosks, but also their streaming platform.

From the shutdown, all users who had purchased content could not download or view any content, including one Roku user who claims that they lost approximately $10,000 of media.<ref>[https://community.roku.com/t5/Channels-viewing/Redbox-bankrupt-app-shows-nothing/m-p/980612/highlight/true#M169649 "Redbox bankrupt... app shows nothing"] - community.roku.com - accessed 2025-01-30</ref>
[[File:Screenshot 2025-01-17 164008.png|thumb|A Roku user who claimed they lost $10,000 worth of content on RedBox.]]
RedBox did not redefine terms such as “own” or “purchase” in their terms of service like Sony. RedBox only limits in their terms of service how many devices purchased content can be downloaded to.

==Broader implications==
Since this content was purchased digitally and nothing is guaranteed through physical ownership, companies are able to revoke, or suddenly fail to provide legitimately purchased content. Any consumer who bought content on RedBox, using legitimate avenues to view the content, are ultimately punished for viewing content the right way, which incentivizes illegal means of viewing content.

This issue is not limited to Redbox: a similar result may occur with any digital-media company that either goes bankrupt or does not honor terms such as “purchase” or “own”. Every large company that provides digital content engages, or has the capacity to engage, in revoking purchased content, which either were or were not defined in the [[terms of service]].

==References==
<references />
#https://www.reddit.com/r/movies/comments/1dxn7p9/a_redbox_retrospective_from_an_employee/
#https://www.theverge.com/2024/6/21/24183454/redbox-universal-missed-payment-17-million
#http://web.archive.org/web/20240927064054/https://www.redbox.com/transactionterms

[[Category:Retail companies]]
[[Category:Articles based on videos]]

Wondershare

2025-01-31T04:40:57Z

Jack Andersen: ref header

{{InfoboxCompany
| Name = Wondershare
| Type = Public
| Founded = 2003
| Industry = Software
| Official Website = https://wondershare.com/
| Logo = Wondershare Logo.svg
}}

'''Wondershare''' is a company that creates software products for media creation, document manipulation, and data recovery.

==Controversies==

===Deceptive marketing practices for data-recovery products===
In a 2023 video, Louis Rossmann revealed that Wondershare produces misleading content designed to promote its "Dr.Fone" product. The article shown portrayed the software as a viable data recovery solution to a problem that cannot reasonably be fixed by software: data recovery for water damaged phones.<ref>[https://www.youtube.com/watch?v=eKX0LjGBBqo&t=135s "Filmora/Wondershare is a bad company for more reasons than you think"] - youtube.com - accessed 2025-01-31</ref> The article exhibited in Rossman's video is still available on Wondershare's website, and notably, still asserts that the software is "[the] best solution for water damaged iPhone data recovery."<ref>[https://archive.ph/CIwt1 "The Ultimate Guide: How to Recover Data from a Water Damaged iPhone"] - archive.ph - archived 2025-01-16</ref>

== References ==
[[Category:Software companies]]
<references />

Wondershare

2025-01-31T04:40:39Z

Jack Andersen: refformat

Groupon

2025-01-31T01:05:47Z

Jack Andersen: refformat

{{StubNotice}}

{{InfoboxCompany
| Name = Groupon
| Type = Private
| Founded = 2008
| Industry = eCommerce
| Official Website = https://groupon.com/
| Logo = Groupon.png
}}

'''[[Wikipedia:Groupon|Groupon, Inc.]]''' is an American global [[e-commerce]] marketplace connecting subscribers with local merchants by offering activities, travel, goods and services in 13
countries.<ref>[https://innovation-village.com/groupon-closes-shop-south-africa-part-strategic-re-alignment/ "Groupon closes shop in South Africa as part of strategic re-alignment"] - innovation-village.com - 2016-11-04 - accessed 2025-01-30</ref>

==Accounting scandal==
In 2011, Groupon faced coverage for giving $810 million of the acquired $946 million to early investors of the company, including the founder Andrew Mason with $28 million and co-founder Eric Lefkosky with $381 million.<ref>[https://www.forbes.com/sites/walterpavlo/2012/04/03/groupon-accounting-scandal-and-were-surprised/ "Groupon Accounting Scandal, and We're Surprised?"] - forbes.com - 2014-04-03 - accessed 2025-01-30</ref> This left $136 million for company expenses.

==References==
<references />
[[Category:Marketing companies]]
[[Category:Retail companies]]

Moderation problems in online marketplaces

2025-01-30T20:05:25Z

Jack Andersen: Recorded a video to backup the ebay listings, will get some solid statistics on the quality of the posts and then update this article.

Moderation problems in online marketplaces

2025-01-30T19:31:26Z

Jack Andersen: ref for ebay policy image, also minor description

Moderation problems in online marketplaces

2025-01-30T19:26:26Z

Jack Andersen: ebay rules

File:Ebay policy item description.png

2025-01-30T19:17:39Z

Jack Andersen: E-bay's seller practices for the item description

== Summary ==
E-bay's seller practices for the item description

File:Ebay policy overview.png

2025-01-30T19:17:10Z

Jack Andersen: Overview of ebay's seller practices.

== Summary ==
Overview of ebay's seller practices.

Moderation problems in online marketplaces

2025-01-30T18:50:44Z

Jack Andersen: progress

Moderation problems in online marketplaces

2025-01-30T16:06:51Z

Jack Andersen: typo

{{StubNotice}}

This stub will be used to document the significant issues with moderation in online marketplaces that impact consumers by exposing them to potential scams and harmful products.

Moderation problems in online marketplaces

2025-01-30T16:06:19Z

Jack Andersen: introduce this page for work later.

{{StubNotice}}

This stub will be used to document the significant issues with moderation in online marketplaces that impact consumers by exposing them to potent scams and harmful products.

Logitech G HUB

2025-01-30T15:43:23Z

Jack Andersen: ref format, also stub notice

{{StubNotice}}

Logitech increasingly forces consumers to use its proprietary G HUB application, especially with gaming peripherals. The app needs to be installed in order to do some very basic device configuration, such as adjusting or turning off LEDs on mice and keyboards. G HUB collects user data.<ref>[https://www.logitechg.com/en-us/legal/privacy-policy.html "Privacy Policy"] - logitechg.com - accessed 2025-01-30</ref>

==References==
<references />

[[Category:Data Collection]]
[[Category:Logitech]]