Consumer Rights Wiki - User contributions [en]

User talk:Louis

2025-01-19T19:33:26Z

Jack Franks:

Hi, If you are Louis Rossmann please fix [[Template:Cite web]]. Great Wiki. Thanks. [[User:Jack Franks|Jack Franks]] ([[User talk:Jack Franks|talk]]) 19:32, 19 January 2025 (UTC)

User talk:Louis

2025-01-19T19:32:46Z

Jack Franks: please fix cite web

Hi, If you are Louis Rossman please fix [[Template:Cite web]]. Great Wiki. Thanks. [[User:Jack Franks|Jack Franks]] ([[User talk:Jack Franks|talk]]) 19:32, 19 January 2025 (UTC)

LG

2025-01-19T19:28:22Z

Jack Franks: Gets rid of extra space after article header.

{{InfoboxCompany
| Name = LG
| Founded = 1947
| Industry = Electronics
| Official Website = https://lg.com
| Logo = LG.png
}}
LG is a South Korean Electronics and Home Appliance Zaibatsu (or mega corporation). They make microwave ovens, ovens, stoves, refrigerators, cell phones (until 2021), TVs, speakers, Blu-ray disk drives, CD and DVD drives, and other electronics and computer components and peripherals.

LG was founded in 1947. The company is currently worth over 9.9 Billion USD in market cap.<ref>https://companiesmarketcap.com/lg-electronics/marketcap/</ref>

== LG Smart Home Privacy Violations ==

Part of the company's appliance division is involved with [[smart appliances]], like microwaves. The company also makes Smart OLED TVs.<ref>https://www.lg.com/us/promotions</ref>

=== Implementation ===
The implementation of "smart" LG devices come with the following features:<ref>https://www.youtube.com/watch?v=3suztVz8s7s</ref>

* A terms of service with the only option being to "accept."
* A single terms of service that dictates how a multitude of unrelated LG devices can use your personal data. Agreeing on one device means agreement on all.
* There is only an easily accessible "accept all" button when the service prompts the user with the Terms of Service (ToS).
* Information gained by smart appliances are used to create a profile on the consumer. This profile is used to give targeted advertisements.
* Products such as the lines of LG smart vacuum cleaners collect information such as images, floor maps, cleaning history, cleaning diary list, and video feed, which is then sent to LG servers.
* Products such as LG smart TVs have the "Do not sell my personal data" setting off by default, being opt-out rather than opt-in.
* Products such as LG smart TV's collect information on the use of the product, such as what content you watch and when you watch it.
* LG's "ThinQ" mobile app to remotely control their line of portable air conditioners have a requirement for users to input their full name, email, and birthday in order to access these remote-control features. Further information fields prompted but not required include phone number, location, and address information.
* In cases where the OLED TV specifically, not connected to the internet via WiFi or LAN, prompt appears to suggest the user to connect to a network in order to use voice options. This behavior occurs regardless of voice privacy settings set by the user.

== Broader Implications ==
This incident represents broader implications:

* A lack of control over one's own data.
*A lack of consent before using the customers data to make a profit.[[File:LG ThinQ App Screenshot.png|thumb]]
* Services being "opt-out" instead of being "opt-in."
* A lack of privacy in one' own home, due to their electronics siphoning data to LG, even after the transfer of ownership has been made.
* A lack of privacy regardless of the user modified settings, as the voice recognition, recording, and transmission attempts happen on regular basis.

== References ==
<references />

[[Category:LG]]
[[Category:Companies]]
[[Category:Consumer Products Companies]]

LG

2025-01-19T19:27:24Z

Jack Franks: Undo revision 2914 by Jack Franks (talk)

{{InfoboxCompany
| Name = LG
| Founded = 1947
| Industry = Electronics
| Official Website = https://lg.com
| Logo = LG.png
}}

LG is a South Korean Electronics and Home Appliance Zaibatsu (or mega corporation). They make microwave ovens, ovens, stoves, refrigerators, cell phones (until 2021), TVs, speakers, Blu-ray disk drives, CD and DVD drives, and other electronics and computer components and peripherals.

LG was founded in 1947. The company is currently worth over 9.9 Billion USD in market cap.<ref>https://companiesmarketcap.com/lg-electronics/marketcap/</ref>

== LG Smart Home Privacy Violations ==

Part of the company's appliance division is involved with [[smart appliances]], like microwaves. The company also makes Smart OLED TVs.<ref>https://www.lg.com/us/promotions</ref>

=== Implementation ===
The implementation of "smart" LG devices come with the following features:<ref>https://www.youtube.com/watch?v=3suztVz8s7s</ref>

* A terms of service with the only option being to "accept."
* A single terms of service that dictates how a multitude of unrelated LG devices can use your personal data. Agreeing on one device means agreement on all.
* There is only an easily accessible "accept all" button when the service prompts the user with the Terms of Service (ToS).
* Information gained by smart appliances are used to create a profile on the consumer. This profile is used to give targeted advertisements.
* Products such as the lines of LG smart vacuum cleaners collect information such as images, floor maps, cleaning history, cleaning diary list, and video feed, which is then sent to LG servers.
* Products such as LG smart TVs have the "Do not sell my personal data" setting off by default, being opt-out rather than opt-in.
* Products such as LG smart TV's collect information on the use of the product, such as what content you watch and when you watch it.
* LG's "ThinQ" mobile app to remotely control their line of portable air conditioners have a requirement for users to input their full name, email, and birthday in order to access these remote-control features. Further information fields prompted but not required include phone number, location, and address information.
* In cases where the OLED TV specifically, not connected to the internet via WiFi or LAN, prompt appears to suggest the user to connect to a network in order to use voice options. This behavior occurs regardless of voice privacy settings set by the user.

== Broader Implications ==
This incident represents broader implications:

* A lack of control over one's own data.
*A lack of consent before using the customers data to make a profit.[[File:LG ThinQ App Screenshot.png|thumb]]
* Services being "opt-out" instead of being "opt-in."
* A lack of privacy in one' own home, due to their electronics siphoning data to LG, even after the transfer of ownership has been made.
* A lack of privacy regardless of the user modified settings, as the voice recognition, recording, and transmission attempts happen on regular basis.

== References ==
<references />

[[Category:LG]]
[[Category:Companies]]
[[Category:Consumer Products Companies]]

LG

2025-01-19T19:26:59Z

Jack Franks:

LG

2025-01-19T19:17:33Z

Jack Franks:

{{InfoboxCompany
| Name = LG
| Founded = 1947
| Industry = Electronics
| Official Website = https://lg.com
| Logo = LG.png
}}

LG is a South Korean Electronics and Home Appliance Zaibatsu (or mega corporation). They make microwave ovens, ovens, stoves, refrigerators, cell phones (until 2021), TVs, speakers, Blu-ray disk drives, CD and DVD drives, and other electronics and computer components and peripherals.

LG was founded in 1947. The company is currently worth over 9.9 Billion USD in market cap.<ref>https://companiesmarketcap.com/lg-electronics/marketcap/</ref>

== LG Smart Home Privacy Violations ==

Part of the company's appliance division is involved with [[smart appliances]], like microwaves. The company also makes Smart OLED TVs.<ref>https://www.lg.com/us/promotions</ref>

=== Implementation ===
The implementation of "smart" LG devices come with the following features:<ref>https://www.youtube.com/watch?v=3suztVz8s7s</ref>

* A terms of service with the only option being to "accept."
* A single terms of service that dictates how a multitude of unrelated LG devices can use your personal data. Agreeing on one device means agreement on all.
* There is only an easily accessible "accept all" button when the service prompts the user with the Terms of Service (ToS).
* Information gained by smart appliances are used to create a profile on the consumer. This profile is used to give targeted advertisements.
* Products such as the lines of LG smart vacuum cleaners collect information such as images, floor maps, cleaning history, cleaning diary list, and video feed, which is then sent to LG servers.
* Products such as LG smart TVs have the "Do not sell my personal data" setting off by default, being opt-out rather than opt-in.
* Products such as LG smart TV's collect information on the use of the product, such as what content you watch and when you watch it.
* LG's "ThinQ" mobile app to remotely control their line of portable air conditioners have a requirement for users to input their full name, email, and birthday in order to access these remote-control features. Further information fields prompted but not required include phone number, location, and address information.
* In cases where the OLED TV specifically, not connected to the internet via WiFi or LAN, prompt appears to suggest the user to connect to a network in order to use voice options. This behavior occurs regardless of voice privacy settings set by the user.

== Broader Implications ==
This incident represents broader implications:

* A lack of control over one's own data.
*A lack of consent before using the customers data to make a profit.[[File:LG ThinQ App Screenshot.png|thumb]]
* Services being "opt-out" instead of being "opt-in."
* A lack of privacy in one' own home, due to their electronics siphoning data to LG, even after the transfer of ownership has been made.
* A lack of privacy regardless of the user modified settings, as the voice recognition, recording, and transmission attempts happen on regular basis.

== References ==
<references />

[[Category:LG]]
[[Category:Companies]]
[[Category:Consumer Products Companies]]

LG G4 malfunctions

2025-01-19T19:04:00Z

Jack Franks:

{{Incomplete}}
{{ToneWarning}}

The LG G4 phone was discovered to have defects, which caused it to become unstable or inoperable. Despite the widespread problems in the phone, LG did not issue a recall when millions of customers were affected.{{Citation needed}}

This issue in the phone was caused by heat which would detach the soldering, with the most common result being a bootloop issue where the device would be stuck in a cycle of booting but never post.[https://www.trustedreviews.com/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272] This would result in all user data being lost, and the device being unusable.{{Citation needed}}

Other problems included touchscreen issues, where the screen would stop responding permanently (or until restart for some users), charging port death, speaker function damage, and double tap features no longer functioning, which was an early precursor to the touchscreen issues. When abnormally high failure rates were reported in the first few months,{{Citation needed}} LG hid the issue and refused warranties. When public outcry became too much of a wave for them to deny, they told outlets it was a very small subset they would look into, all the while having confirmed many months before that it was a universal issue.

The issue was exasperated by the device's Snapdragon 808 processor, which famously had overheating issues (along with the 810), but it was LG's devices (including the G Flex) that suffered these desoldering issues en masse.

LG did not recall the devices, as the G4 was its best-selling phone to date. LG instead continued to marketing the device (the G4 was marketed for over two years at bus stations in Canada, well after the release of the G5).{{Citation needed}} The company later launched a replacement scheme with US carriers,{{Citation needed}} which did not address the phone's systemic problem of breaking down and losing all user data.

Users who had their phone replaced reported it dying a second or third time because the heating issue was never fixed. All data is lost upon bootlooping and LG still continued selling it for over a year after finding out.{{Citation needed}}


The phone received Android 5.0 roughly two months after release, and was expected to get two major updates. This was even confirmed through a LG spokesperson in South Korea (twice) that the device would be receiving Android 6.0 Marshmallow,{{Citation needed}} but the update was never globally released, despite LG's promise for months that the phone would receive updates. At the time Android updates were not yet segmented (link to video on this topic), so updates took much longer to develop, and the decision to do so would have been made well in advance. The device was still being advertised for over 6 months after Android 6.0 was slated for release. The update was eventually released, but only in South Korea.

LG only ended up settling one class-action lawsuit on the issue exclusively in the USA.{{Citation needed}} They avoided a recall that executives knew would be needed months after release (source on LG knowing the bootloop issue existed 3 months after release).
LG left the phone market in 2021.<ref>
{{cite web
|url=https://www.lg.com/global/newsroom/news/corporate/lg-to-close-mobile-phone-business-worldwide/
|title=LG to Close Mobile Phone Business Worldwide
|date=2021-04-05
|access-date=2025-01-18
|website=www.lg.com
|publisher=LG Electronics Inc.
|archive-date=2025-01-18 21:03:36 (utc-5)
|archive-url=https://archive.ph/xK5is
|url-status=live
}}</ref>

[[Category:LG]]

2025-01-18T22:43:48Z

Jack Franks:

2025-01-17T21:44:10Z

Jack Franks:

File talk:Dyson logo.svg

2025-01-17T21:42:56Z

Jack Franks: Created page with "I copied the SVG from Wikipedia so it should be fine. I don't know why the image is not the SVG and is instead a blury PNG. <-- This should be fixed by someone who knows how. ~~~~"

I copied the SVG from Wikipedia so it should be fine. I don't know why the image is not the SVG and is instead a blury PNG. <-- This should be fixed by someone who knows how. [[User:Jack Franks|Jack Franks]] ([[User talk:Jack Franks|talk]]) 21:42, 17 January 2025 (UTC)

Dyson

2025-01-17T21:41:20Z

Jack Franks: Added Company infobox

{{StubNotice}}
{{ToneWarning}}
Dyson is a manufacturer of home appliances, most notably vacuum cleaners, founded in 1991. Dyson likes to make it difficult or impossible to repair their products after market. Dyson styles itself as a luxury brand, featuring sleek, stream-lined, and ergonomic design aesthetics in their products. Sadly unlike luxuries brands in other product categories, many of the luxury features only apply to product designs.

{{InfoboxCompany
| Name = Dyson
| Founded = 1991
| Industry = Consumer Appliances and Vacuum Cleaners
| Official Website = https://www.apple.com/
| Logo = dyson logo.svg
}}

== Harder to repair buttons ==
[[File:Dyson-glued-button.jpg|thumb|Glued PCB, preventing an easy repair<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]
There have been reports of vacuum trigger button being harder to self-repair for a consumer due to the use of glue on the PCB, prompting the user to replace the whole housing.<ref name=":0" /><ref>https://www.youtube.com/watch?v=cUqfrIk-FhM; [[Louis Rossmann - Video Directory#2022|Dyson's repair procedures suck, unlike their vacuums#2022]]</ref>

== List of controversies and practices ==
[[Dyson intentionally reduces battery lifespan and makes them difficult to repair]]

== References ==
<references />