Consumer Rights Wiki - User contributions [en]

Capital One

2025-01-28T03:08:15Z

JosefinoPintoYT: Created Capital one page, needs more info on Honey stuff

'''Capital One Financial Corporation''' is an American bank holding company founded on July 21, 1994, and specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia with operations primarily in the United States.<ref>https://www.sec.gov/ix?doc=/Archives/edgar/data/927628/000092762823000117/cof-20221231.htm</ref>

In May 2018, the company acquired Confyrm, a digital identity and fraud alert service.<ref>https://techcrunch.com/2018/05/11/capital-one-acquires-digital-identity-and-fraud-alert-startup-confyrm/</ref>

In November 2018, Capital One acquired Wikibuy, a shopping comparison app and browser extension from an Austin, Texas start-up business;<ref>https://www.cnbc.com/2018/11/20/capital-one-buys-startup-used-to-price-check-while-shopping-on-amazon.html</ref>

== Controversies ==

* In July 2012, Capital One was fined by the [[wikipedia:Office_of_the_Comptroller_of_the_Currency|Office of the Comptroller of the Currency]] and the [[wikipedia:Consumer_Financial_Protection_Bureau|Consumer Financial Protection Bureau]] for misleading millions of its customers, for example by requiring customers to pay extra for payment protection or credit monitoring when they took out a card.<ref>https://www.bbc.com/news/business-18893998</ref> The company agreed to pay $210 million to settle the legal action and to refund two million customers.<ref>http://pdf.secdatabase.com/1492/0001193125-12-305691.pdf</ref>
* In September 2018, Capital One sponsored a tutorial on how to build a computer alongside The Verge that had multiple errors titled "How to Build a Custom PC for Editing, Gaming or Coding", and the video was removed due to backlash from the community.<ref>[https://www.youtube.com/watch?v=ZDbHnRWSXTk&t=1s https://www.youtube.com/watch?v=ZDbHnRWSXTk]</ref> In 2019, The Verge filed a DMCA takedown notice to Youtube to remove all reposts of the original video, alleging copyright infringement. YouTube took down two of the videos, uploaded by YouTube channels BitWit and ReviewTechUSA, while applying a copyright "strike" to these two channels.<ref>https://arstechnica.com/tech-policy/2019/02/the-verge-briefly-censored-youtubers-who-mocked-its-bad-pc-building-advice/</ref>
* In July 2019, Capital One publicly acknowledged a data breach of credit scores, credit limits, balances, payment history, and contact information of around 100 million clients.<ref>https://www.capitalone.com/digital/facts2019/</ref>
* In January 2025, the Consumer Financial Protection Bureau accused Capital One of cheating savings account holders out of $2 billion, by "deceptive, abusive and illegal" practices which obscured the difference between the high-interest "360 Performance Savings" accounts vs. low-interest "360 Savings" accounts.<ref>https://www.nytimes.com/2025/01/14/business/capital-one-cfpb-lawsuit.html</ref>

== References ==
<references />
[[Category:Companies]]

FUTO

2025-01-20T20:11:44Z

JosefinoPintoYT: add futo image and references list

{{InfoboxCompany
| Name = FUTO
| Founded = 2021
| Industry = Technology
| Official Website = https://www.futo.org/
| Logo = Futo header logo.svg
}}

FUTO, founded in 2021 by [[Eron Wolf]], is an organization that develops applications and sponsors free software projects.<ref>https://futo.org/about/what-is-futo/</ref><ref>https://futo.org/grants/</ref> FUTO has created many notable apps, such as [[Immich]], FUTO Keyboard, and [[GrayJay]].

== FUTO Keyboard ==
[https://keyboard.futo.org/ FUTO Keyboard] is a keyboard app for [[Android]]-based operating systems which offers many modern typing features like localized voice input, swipe typing, and autocorrect, while respecting the purchaser's rights.

== References ==
<references />
[[Category:Companies]]

File:Futo header logo.svg

2025-01-20T20:04:33Z

JosefinoPintoYT: Futo.org header logo from their website

== Summary ==
Futo.org header logo from their website

NZXT

2025-01-20T20:01:25Z

JosefinoPintoYT: added category

'''NZXT, Inc.''' is an American computer hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC gaming market.<ref>https://en.wikipedia.org/wiki/NZXT</ref> The company design the products in Los Angeles, with manufacturing being in Shenzhen.<ref>https://web.archive.org/web/20170523124157/http://www.gamersnexus.net/guides/2450-nzxt-factory-tour-in-china-how-cases-are-made</ref>

== Controversies ==

* Their rental program called Flex: [[Gamers Nexus Investigates NZXT's "Flex" Computer Rental Program]], followed by [[NZXT's Response To Gamers Nexus' Investigation]]

== References ==
<references />
[[Category:Companies]]

NZXT

2025-01-20T19:58:55Z

JosefinoPintoYT: create nzxt page

HP

2025-01-20T19:44:43Z

JosefinoPintoYT: Added Hp sub-brands

{{StubNotice}}

{{InfoboxCompany
| Name = HP Inc.
| Founded = 1939
| Industry = Information Technology
| Official Website = https://hp.com/
| Logo = HP.png
}}

'''[[Wikipedia:HP Inc.|HP Inc.]]''' is an American multinational information technology company, originally founded in 1939 by Bill Hewlett and David Packard as Hewlett-Packard.

== HP Sub-Brands<ref>https://brandcentral.hp.com/us/en/elements/sub-brands.html</ref> ==
{| class="wikitable"
|+
!Sub-brand
!Description
!Created/Acquired
|-
|OMEN
|High-end focused laptops and desktops lineup, former VoodooPC
|2013
|-
|[[HyperX]]
|High-end gaming peripherals
|2021
|-
|Z by HP
|Professional workstations and laptops
|2009
|-
|HP Wolf Security
|Securitu service to lock in and add anti-virus to HP laptops for remote offices<ref>https://www.hp.com/us-en/security/endpoint-security-solutions.html</ref>
|2021
|-
|HP Anyware
|Service to create a seamless experience for teams to interact with their digital workspaces from virtually anywhere
|2021
|-
|Fitstation by HP
|Partnership to create personalized tech products like footwear, in 2024 HP took the Fitstation insole platform off the market.<ref>https://www.voxelmatters.com/hp-silently-took-the-fitstation-insole-platform-off-the-market/</ref>
|2017
|}
<nowiki>*</nowiki> Hp Anyware acquired in 2021 alongisde [[Teradici]].<ref>https://www.hp.com/us-en/newsroom/press-releases/2021/hp-inc-to-acquire-teradici.html</ref>

== Controversies ==

=== HP Instant Ink ===
''Go to the main article about this topic: [[HP Instant Ink]].''

[[Category:Companies]]
[[Category:Consumer Products Companies]]

Acer

2025-01-19T21:14:52Z

JosefinoPintoYT: Acer page created

''' Acer Inc.''' is a Taiwanese multinational company that produces computer hardware and electronics, headquartered in Xizhi District, New Taipei City, Taiwan. It was founded in 1976 and originally called Multitech, today they employs more than 7,800 people around the world, 47% of them in Taiwan<ref>https://www.acer.com/sustainability/en/inclusive-workplace-and-society/attracting-and-developing-talent/staff-structure#staff-structure</ref>

Its products include desktop PCs, laptop PCs (clamshells, 2-in-1s, convertibles, and Chromebooks), tablets, servers, storage devices, virtual reality devices, displays, smartphones, televisions, and peripherals, as well as gaming PCs and accessories under its Predator brand. As of 2024, Acer is the world's sixth-largest personal computer vendor by unit sales.<ref>https://www.gartner.com/en/newsroom/press-releases/01-10-2024-gartner-says-worldwide-pc-shipments-increased-zero-point-three-percent-in-fourth-quarter-of-2023-but-declined-fourteen-point-eight-percent-for-the-year</ref>

== Brands ==

* Aazar
* eMachines
* ProPack
* Gateway
* Packard Bell
* Pawbo
* Predator
* Xplova
* Nitro
* Acerpure

== References ==
<references />

Bait-and-switch

2025-01-19T20:57:46Z

JosefinoPintoYT: first recent case

Bait-and-switch is the action of advertising goods that are an apparent bargain, with the intention of substituting inferior or more expensive goods.<ref>https://dictionary.cambridge.org/dictionary/english/bait-and-switch</ref> The measures against this practice depend a lot in the consumer laws in each country, but it is usually considered under unfair and deceptive transactions.

== Legality ==
In the United States, the [[Federal Trade Commission|FTC]] has issued a Notice that it has determined that bait and switch sales practices are unfair or deceptive trade practices, and violate the FTC Act.<ref>https://www.ftc.gov/enforcement/penalty-offenses/bait-switch</ref><ref>https://www.ftc.gov/system/files/ftc_gov/pdf/Bait-Switch.pdf</ref> And in december of 2024, the Comission announced a "Bipartisan Rule Banning ''Junk Ticket'' and Hotel Fees"<ref>https://www.ftc.gov/news-events/news/press-releases/2024/12/federal-trade-commission-announces-bipartisan-rule-banning-junk-ticket-hotel-fees</ref>, in an effort to end the hidden fees when buying tickets or accomodation, the idea is to comply the companies and sellers of these goods to be more transparent:<blockquote>"The Junk Fees Rule will ensure that pricing information is presented in a timely, transparent, and truthful way to consumers of live-event tickets and short-term lodging, two industries whose pricing practices the Commission has studied in particular. Consumers searching for hotels or vacation rentals or seats at a show or sporting event will no longer be surprised by a pile of “resort,” “convenience,” or “service” fees inflating the advertised price. By requiring up-front disclosure of total price including fees, the rule will make comparison shopping easier, resulting in savings for consumers and leveling the competitive playing field."

FTC, Press Release. December 17, 2024</blockquote>

== Recent Cases ==

* FTC Sends More Than $1.1 Million in Refunds to Consumers Deceived by Bait-and-Switch Ads for LASIK Vision Correction Procedures.<ref>https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-sends-more-11-million-refunds-consumers-deceived-bait-switch-ads-lasik-vision-correction</ref>

== References ==
<references />

Bait-and-switch

2025-01-19T20:48:54Z

JosefinoPintoYT: Page created, need more information regarding legality and recent cases about it

Lenovo

2025-01-19T20:29:03Z

JosefinoPintoYT: Lenovo page created, still needs more information

Lenovo is a Chinese PC manufacturer founded originally as a state-founded branch of a research institute called Legend in 1984<ref>https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-9310.2004.00349.x</ref>. In 2005 they officially rebranded as Lenovo and bought the IBM computer division alongside the [[Thinkpad]] brand.<ref>https://www.strategy-business.com/article/00274</ref> Today Lenovo has more than 77,000 employees and holds about a quarter of the Worldwide PC Shipments market.<ref>https://www.lenovo.com/us/en/about/</ref><ref>https://doc.irasia.com/listco/hk/lenovo/annual/2024/esr.pdf</ref><ref>https://www.gartner.com/en/newsroom/press-releases/01-10-2024-gartner-says-worldwide-pc-shipments-increased-zero-point-three-percent-in-fourth-quarter-of-2023-but-declined-fourteen-point-eight-percent-for-the-year</ref>

In 2014 the company bought [[Motorola]] Mobility from Google for around US$2.91 billion.<ref>https://news.lenovo.com/pressroom/press-releases/lenovo-completes-full-acquisition-motorola-mobility-from-google/</ref>

== Controversies ==

* [[Lenovo X1 Carbon]]
* In 2020, The Intercept made headlines showing how Chinese manufactures like Lenovo have suppliers accused of child forced labor in Uyghur regions of China.<ref>https://theintercept.com/2020/08/21/school-laptops-lenovo-chromebooks-china-uyghur/</ref> The company later said it was ending relationships with these suppliers.<ref>https://www.washingtonpost.com/health/ap-exclusive-us-faces-back-to-school-laptop-shortage/2020/08/22/13281908-e4eb-11ea-82d8-5e55d47e90ca_story.html</ref>

== References ==
<references />

Tesla

2025-01-19T18:26:49Z

JosefinoPintoYT: Less bias in writing and added citations, but still in need of more

{{Incomplete}}

Tesla Motors is a company founded by [[Martin Eberhard and Marc Tarpenning]] in 2003, funded and taken over by [[Elon Musk]] between then and 2008, when both original founders left their positions.<ref>https://www.britannica.com/money/Tesla-Motors</ref><ref>https://www.forbes.com/sites/qai/2022/09/29/tesla-a-history-of-innovation-and-headaches/?sh=279647518735</ref> Elon Musk has taken the company in radical directions since and started on a foot of trying to follow in Apple's, from a consumer protection standpoint, controversial steps with things like requiring subscriptions or just flat-out being a Tesla technician to fix 2012's Model S<ref>https://www.slotcar-today.com/problems/tesla/model-s/2012</ref>, and then going beyond that and truly waging war on consumers, whether it's the continued denial of adding [[Apple Carplay]] or [[Android Auto]] to their vehicles, putting an expiry date on their cars and leaving people woefully at the whims of Elon Musk choosing what can and can't be done with their vehicles; or making a $100,000 "utility" vehicle whose warranty is void by a simple carwash.

=== Controversies ===
Tesla was early in holding functionality hostage that the car owner had already bought and paid for, when Tesla decided to "offer an acceleration boost" that made the car accelerate faster once the "acceleration boost" software change was bought.<ref>https://www.autoevolution.com/news/refreshed-tesla-model-3-gets-acceleration-boost-in-certain-markets-us-still-waiting-243025.html</ref><ref>https://www.teslaoracle.com/2024/11/22/tesla-starts-offering-acceleration-boost-for-the-model-3-highland-long-range-variant/</ref>

Tesla advertised how good and useful it was that their Tesla Model 3 cars had a hardware radar installed. A few years later Tesla decided to no longer include the radar hardware in their Tesla Model 3 cars they build from then on. But Tesla kept including the radar hardware in their more expensive Model S (and maybe also Model X?) cars. Shortly thereafter Tesla released a forced software OTA update that disabled the radar hardware in all older Tesla Model 3 cars too.<ref>https://www.edge-ai-vision.com/2024/01/teslas-relationship-with-radar/</ref><ref>https://www.teslarati.com/tesla-disables-radar-model-3-model-y-service-visits/</ref><ref>https://insideevs.com/news/658439/elon-musk-overruled-tesla-autopilot-engineers-radar-removal/</ref> One consequence of disabling the already bought radar was that the older cars now also had a forced TACC ('''Traffic-Aware Cruise Control''') following distance interval reduced from 1-7 to 2-7. Another consequence was that those cars now also had a lot worse ability to be aware of traffic around them which made their autopilot decisions much worse, such as panic braking for no apparent good reason.<ref>https://teslamotorsclub.com/tmc/threads/unfortunate-new-panic-braking-behavior-from-tacc.331045/</ref>

Tesla regularly removes car features that everyone takes for granted nowadays eg. their Ultrasonic Sensors (parking sensors) presumably to save Tesla money<ref>https://www.tesla.com/support/transitioning-tesla-vision</ref>, most of these changes are done silently with no public or media announcements.Tesla also has removed their hardware rain sensors for similar reasons and similar consequences.<ref>https://www.torquenews.com/14335/are-softening-tesla-model-y-sales-europe-really-due-119-sensor-removal</ref>

Tesla once sent a legal threat to a Swedish car repair company called "[[Grufman Bil AB]]" to take down a Youtube video that they had posted that showed them smashing a car component that was supposed to hold up a wheel, with a big hammer, showing how that component was made of metal that was a lot weaker than one could reasonably expect. Grufman Bil said in the video something like "Fix your shit, Tesla" at the end of that very short video. Grufman Bil decided to quickly take down that video and when someone asked them why, Grufman Bil said "because it's not worth getting sued over". Which indicates that Tesla was possibly threatening to sue people who show important car defects and post video proof of it on Youtube.

Someone who remembers this incident in greater detail and can give sources and proof etc, should modify this paragraph I've written so it's much more clear and trustworthy etc. Someone who has the skills of being a reporter should ask Grufman Bil AB about this and try to find the original Youtube video as evidence of my claim etc. I understand that the legal fight would not be worth it to a small car repair company but it's important to the overall society to be aware of that Tesla does things like this. Tesla's argument for why Grufman Bil must take down that video was that "It hurts Tesla as a company financially if people can see that video" IIRC. But the counter argument would be that a car part that uses too weak metal is a danger to Tesla car owners and that they can be hurt physically if such weaknesses are hidden by Tesla. So someone please improve this paragraph because I think it's important that big companies should not get away with bullying smaller companies like this, and succeeding in hiding important weaknesses in their cars from their buyers.

== References ==
<references />
[[Category:Companies]]
[[Category:Car Companies]]
[[Category:Consumer Products Companies]]
[[Category:Articles in need of additional work]]

General Motors

2025-01-16T03:10:11Z

JosefinoPintoYT: created basic General Motors page

General Motors is an American mutinational automotive manufacturing company founded in 1908. It owns many car brands like: [[Chevrolet]], [[Buick]], [[GMC]] and [[Cadillac]], allongside other companies like [[Onstar]] and other GM subsidiaries for parts, finantial administration and insurance.<ref>https://www.gm.com/gm-brands</ref>

== Controversies ==
In 2023 the company [[decided to abandon Apple Carplay and Android Auto in its future electric vehicles]], first it was associated by the public as some "safety concern", but the GM Infotainment Business Strategy and Planning Manager, Ryan Buffa when questioned, said that: ''“The primary reason is that we’re looking to create a comfort level around the [EV] charging experience. With Android Auto or Apple CarPlay environments, the vehicle energy model or road segment data is sending energy usage and everything else associated with it to the phone, and it’s pretty difficult to off-board it from the phone”''.<ref>https://gmauthority.com/blog/2023/12/heres-the-real-reason-that-gm-is-dropping-apple-carplay-android-auto/</ref>

=== General References: ===
<references />