Consumer Rights Wiki - User contributions [en]

Talk:Steam

2025-01-26T17:28:43Z

JustHereToTidyUpEditingMistakes: /* Repeating Sections */ new section

== Tone concerns with regard to the Consumer Protection Profile ==

While I really like what's being done here with regards to the commentary, my concern is that it currently results in a lot of qualitative/judgemental statements being made in the Wiki's voice, on a page which is not supposed to be too editorial. In this case, I think it's been done quite well and the statements are largely reasonable, but it does still violate NPOV. I think exactly how this should be handled, and whether editorial content is appropriate on company articles, is something that might need to be discussed at a site/admin level. If editorial content is to exist on company articles, I think it almost certainly should be in its own section/box, as it is here [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 20:31, 17 January 2025 (UTC)

: As a first thought I would say that avoiding the use of "profile" or "status" to decribe the stance of a company in regards to Privacy,Transparency and Freedom would help limit the room for subjective statements. As it stands in this case the bullet points are factual and neutral enough, replacing "profile" with "key points" (or even "terms of service summary") and not using status as a way of scoring would help bring this alot closer inline with the aim of a company page. [[User:Kostas|Kostas]] ([[User talk:Kostas|talk]]) 23:47, 17 January 2025 (UTC)

:: The reason why it violates the neutrality principle is less to do with how heavily opinionated the particular statements are, and more to do with the fact that they are being said in the wiki's voice at all. Instead of someone reading them and seeing 'the wiki says that x person says that steam is like this', they read it and see 'the wiki says that this is true'. Again I'm not 100% opposed to the wiki having editorial stances, and this might be a demonstration of how it can be done well, but there needs to be a clear separation between 'the wiki's reporting on facts and opinions from other people' and 'the wiki having an opinion on a topic', which is why I think that if it is permitted, it should be in some kind of special box or something. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 00:28, 18 January 2025 (UTC)

::actually I'm not sure that what I said above makes complete sense in this context... might be too late at night for me to be going around having opinions on things! If I were to reconsider some of it, I'd agree with you that the main issue is the scoring aspect of it. everything else is very clearly factual and based on the content of the SSA or other steam documents. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 00:33, 18 January 2025 (UTC)

:: If I may, under Privacy, I recommend: "Collects much personal data...", "Records and stores all user communications across platform features", "Keeps certain user data indefinitely, even after account deletion" Under Freedom, I recommend: "Access to paid content can be ended at Valve's discretion" [[User:SouthPaw|SouthPaw]] ([[User talk:SouthPaw|talk]]) 00:45, 19 Jan 2025 (UTC-6)

== Repeating Sections ==

I'm getting some weird errors on mobile (including using the desktop site version) while editing, such as repeated references that don't match the problems visible on the page, outside of editing. So I will refrain from editing, in case it's an error on my end. But on both mobile and an actual desktop, I've noticed that the body of the article and its references are repeated. It looks like a copy & pasting error. Since my ability to edit this article is compromised, can someone else fix this issue? Additionally, does the source need to be cleaned-up? [[User:JustHereToTidyUpEditingMistakes|JustHereToTidyUpEditingMistakes]] ([[User talk:JustHereToTidyUpEditingMistakes|talk]]) 17:28, 26 January 2025 (UTC)

Honda

2025-01-24T18:21:32Z

JustHereToTidyUpEditingMistakes: Tried fixing some of the run-on sentences without fully changing their flow. Also attempting to add a page to a category for the first time.

'''[[wikipedia:Honda|Honda Motor Co., Ltd.]]''' is a Japanese auto manufacturer that has assembly plants in multiple nations, including the subsidiary American Honda Motor Company, Inc. in the United States of America.

Honda was named in the July 2024 [[Senators Wyden and Markey's letter]] to the FTC accusing them of selling customer data to third party [[Verisk]], who then resold the data in the form of "driver reports", which insurance companies used to increase customer's insurance premiums.

As of January 2025, Honda has a Memorandum of Understanding to merge with Nissan.

https://web.archive.org/web/20241223105115/https://cnbc.com/2024/12/23/honda-and-nissan-merger-talks.html/

[[Category:Articles in need of additional work]]

Chamberlain Group

2025-01-22T21:49:53Z

JustHereToTidyUpEditingMistakes: Made some minor adjustments to spelling/grammar, tense consistency, and Wiki article language. However, there was a bigger change towards the start of the article, including a note I found to be irrelevant, and an adjustment to the founding date. I can't add references or use the discussion page, but the founding date came from a combination of visiting the Chamberlain Group website and a quick check on the lackluster Wikipedia page. For best results, find the company's legal documentation.

{{InfoboxCompany
| Name = Chamberlain Group LLC
| Founded = 1954
| Type = Subsidiary
| Industry = Garage Door Openers
| Official Website = https://chamberlaingroup.com/
| Logo = CGI.png
}}

'''[[wikipedia:Chamberlain_Group|Chamberlain Group LLC]]''' is an intelligent garage door opener company founded in 1954, boasting 50M+ homes with their products installed, and also offers commercial garage door opener systems.

==Incidents==
*2023: Disabled access to the myQ ecosystem to "prevent unauthorized usage." This removal of API access to the myQ ecosystem prevented users from utilizing features that were previously available to customers. An example of an affected product is the Chamberlain MYQ-G0401 Wireless Smart Garage Hub. <ref>https://linustechtips.com/topic/1538922-chamberlain-group-intentionally-breaks-third-party-api-access-to-myq-destroying-home-automation-solutions/</ref>
*2023: Discontinued support for "myQ Home Bridge" kit, which bricked a $70-90 device, with no refunds offered. <ref>https://support.chamberlaingroup.com/s/article/myQ-Home-Bridge-Frequently-Asked-Questions-Discontinued</ref>

==References==
<references />

==Further links==

*[https://paulwieland.github.io/ratgdo/ ratgdo] is a WiFi control board for garage door openers that works over a user's ''local network'' using ESPHome, HomeKit or MQTT. It works with virtually any residential Chamberlain or Liftmaster manufactured garage door opener.
*[https://www.home-assistant.io/blog/2023/11/06/removal-of-myq-integration/ Removal of MyQ (Home Assistant) integration] - Chamberlain Group, the owners of MyQ, have released a public statement saying they will continue blocking access to third-party apps, like the MyQ integration.
*[https://community.home-assistant.io/t/the-current-state-of-myq-from-the-codeowner/630623 The Current State of MyQ - From the codeowner]

[[Category:Companies]]

Federal Trade Commission

2025-01-22T21:22:30Z

JustHereToTidyUpEditingMistakes: One tense change.

The Federal Trade Commission (FTC), established in 1914, serves as a federal agency enforcing antitrust laws and consumer protection measures in the United States. The agency's structure consists of five commissioners serving seven-year terms, with no more than three permitted from the same political party. The FTC shares civil antitrust enforcement with the Department of Justice's Antitrust Division. Operating from Washington DC's Federal Triangle, the FTC works through three bureaus: Consumer Protection, Competition, and Economics.<ref>"[https://www.ftc.gov/about-ftc About the FTC"] - ftc.gov</ref>

The agency's scope has evolved since its founding - initially focused on addressing monopolistic trusts, it received consumer protection authority in 1938 and industry-wide rulemaking powers in 1975. The FTC enforces consumer protection statutes, including telemarketing regulations and credit opportunity laws. Under Chair Lina Khan's leadership between 2021 to 2025, the agency continued its mandate of market competition oversight and consumer protection through enforcement actions, research, and educational initiatives. The FTC's role in shaping market dynamics involves balancing consumer protection with business practices, while its effectiveness is evaluated through economic and legal analysis.<ref>[https://www.ftc.gov/about-ftc/mission "Mission"] - ftc.gov</ref>

Lina Khan stepped down from the FTC on January 19th, 2025. Lawyer Andrew N. Ferguson is currently serving as acting Chair under President Donald Trump as of January 20th, 2025.<ref>[https://www.ftc.gov/about-ftc/commissioners-staff/andrew-n-ferguson "Andrew N. Ferguson Bio"] - ftc.gov</ref>

[[Category:Common terms]]
<references />

Arlo

2025-01-22T04:57:13Z

JustHereToTidyUpEditingMistakes: Adjusted minor grammatical errors, typos, and adjusted the wording of a few sentences to maintain typical Wiki language and formatting. Due to my lack of formal education, I may have introduced one or two errors. If I have, please alert me.

{{InfoboxCompany
| Name = Arlo
| Type = Public
| Founded = 2014
| Industry = Hardware
| Official Website = https://arlo.com/
| Logo = Arlo New Logo.png
}}

Arlo is a survailance camera company established in 2014, originally as a division of Netgear. It has been an independent company since 2018. It specializes in smart home security products including cameras, baby monitoring cameras, doorbells, and security systems. These products are connected to Arlo cloud servers.<ref name=":0"> [https://en.wikipedia.org/wiki/Arlo_Technologies "Arlo Technologies"], wikipedia.org , sourced 20 Jan 2025</ref>

==Consumer Protection Summary==

====Privacy====

* The consumer may choose to provide Arlo with information such as birth information, sex, preferred language, and medical condition for the Emergency Response service.<ref name=":1"> [https://www.arlo.com/en-us/privacy-policy.html#your-rights-and-choices Arlo privacy policy], arlo.com, , sourced 20 Jan 2025 </ref>
* Arlo collects information from devices connected to the Arlo network. This includes IP addresses, location information, and device information.<ref name=":1" />
* Arlo collects information on how the consumer uses the product. This includes: error rates, connection time, internet speed, and sites the consumer visits before and after using the Arlo service.<ref name=":1" />
* Arlo collects information on the service's surrounding environments including motion, temperature, light, and sound.<ref name=":1" />
* Information is used to improve Arlo services, to protect the company, and to provide services.<ref name=":1" />
* '''{{HoverImportant}}''' Shared Information is used for marketing purposes such as special offers and promotions. This information is also shared with "select third-parties."<ref name=":1" />'''
* '''{{HoverImportant}}''' By default, users are opted into interest-based in-app advertising and sharing of information for online advertising purposes. Each user can opt out of both.<ref name=":1" />'''

====Transparency====

*Arlo makes a "Privacy Pledge" separate from its privacy policy. In this pledge Arlo promises "military-grade encryption," "privacy and security by design," "responsible disclosure", and "limited data collection", among other details.<ref name=":2">[https://www.arlo.com/en-us/privacy-pledge.html "Privacy pledge"], arlo.com, sourced 20 Jan 2025</ref>
*Arlo publishes a bi-annual transparency report in which information such as the number and result of law enforcement requests is included.<ref>[https://www.arlo.com/en-us/regulatory.html "Policies"], arlo.com, sourced 20 Jan 2025</ref>
*"Arlo Secure Plan" subscribers are automatically opted out of interest-based in-app advertising, contrasting with non-subscribers.<ref name=":2" />

====Freedom====

*Arlo hardware must use Arlo cloud servers to store and deal with collected data.<ref name=":3">[https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life "End of Life for Arlo Legacy Cameras and Arlo Services",arlo.com, sourced 20 Jan 2025], arlo.com</ref><ref>[https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490#M11966 "Arlo Q End of Life Policy and Arlo Q"], Thread on arlo.com community forum, sourced 20 Jan 2025</ref>

==Consumer Protection Incidents==

====End of Life for Arlo Legacy Cameras and Services (Jul. 2023 - Jan. 2025)====
On July 1st of 2023, Arlo announced two of their popular home security cameras would be designated End Of Life (EOL). In January 1st of 2025, Arlo designated 6 more popular products to this category.<ref name=":3" />

While this designation does not immediately remove the use of the device, important features are discontinued:

*These products no longer receive firmware and software updates.<ref name=":3" />
*Free 7-day rolling cloud storage will no longer be available for these products.<ref name=":3" />
*Any more Arlo sees fit to remove in the future.<ref name=":3" />

Despite the purchase of the device already being made, Arlo has the power to unilaterally decide not to follow their end of the deal by not providing the service the consumer paid for. As a result of their cameras being tied to Arlo's proprietary software hosted on Arlo's servers, the user is left stranded when Arlo decides their product is outdated.<ref>[https://www.youtube.com/watch?v=PrtbYu1OYhY "Arlo cameras take the L with disposable junk"], youtube.com, Louis Rossmann, sourced 20 Jan 2025</ref>

==References==
<references />