Consumer Rights Wiki - User contributions [en]

Best Buy

2025-01-17T17:37:16Z

Kukatsz: Moved punctuation to appear before reference number superscript, as this improves readability and follows behavior of other articles in the wiki.

Best Buy Co., Inc. is an American multinational chain of stores that specializes in retailing consumer electronics.

== Incidents ==
=== [[Best Buy Discontinuation of Insignia Connect App|Discontinuation of Insignia Connect App]] ===
On November 6, 2019, Best Buy discontinued support for their Insignia Connect app,<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> resulting in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund, issued in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to a maximum of 10 serial numbers for product refunds, even if they owned more than 10 affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days from the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

== Data Privacy Concerns ==
According to Best Buy's privacy policy,<ref>https://www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c?id=pcmcat204400050062</ref> the company may collect, sell, and share information that users willingly provide, as well as information gathered through various tracking technologies.

In general, users may be asked to provide the company with their name, various forms of contact information, and payment information.

'''In "certain situations," users may also be asked to provide:'''

* Driver's license number
* Social Security number
* Demographic and lifestyle information
* Health information
* Fingerprints
* Facial/wrist geometry (although the policy states this occurs in real time and the data is not retained)

'''The company may also collect data that users do not knowingly or explicitly provide:'''

* Camera and sensor data (from physical store locations)
* User IP address
* User browser information, browsing history, and referring URL
* The unique IMEI/UDID or MAC address of users mobile device
* The IDFA (Apple ID) or AAID (Google ID) of users mobile device
* Location information

This data collection can occur directly through users browser/device, or through third party web tracking technologies such as cookies, pixels and tags.

All of the above information can be sold or shared with third parties, including Best Buy's "subsidiaries" and "affiliates."

'''The policy exhibits some additional traits that privacy-conscious individuals would likely find concerning:'''

* Users are opted in to data collection/sharing by default.
* The company does not honor the "do not track" request some browsers are able to set.
* It is not easy to quickly read the policy and understand exactly what is collected and how it is shared.
* Opting out may require users to provide some information that the user doesn't want collected.
* Opting out must be done per browser/device, and is stored with a simple browser cookie. If the cookie is erased, the user must opt out again.

== Sources ==
<references />
[[Category:Companies]]
[[Category:Data Collection]]

Best Buy discontinuation of Insignia Connect

2025-01-17T17:29:23Z

Kukatsz: Overhauled "References" section to better align with the quality standard set by other articles. Added "Background" section providing additional information about the incident (incomplete). Moved some information from the introductory paragraph to its own section.

{| class="wikitable"
|📝
|'''This article is under active development.'''
|-
| colspan="2" |
* Development started: January 2025
* Current stage: Writing
* Priority: Low
|-
| colspan="2" |''This article needs additional work to meet our quality standards. Please help improve it by [[Talk:Best Buy Discontinuation of Insignia Connect App|discussing changes]] or contributing improvements.''
|}

On November 6, 2019, [[Best Buy]] discontinued support for its Insignia Connect app.<ref name=":0">[https://web.archive.org/web/20241124004857/https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 Insignia. "Insignia Connect Product Validation Site." November 5, 2019.]</ref> This resulted in major functionality losses for affected Insignia products that used the service.

== Background ==
Insignia is a private label brand that Best Buy uses to stock its own items alongside name-brands within its stores.<ref>[https://web.archive.org/web/20241124004857/https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 Best Buy. "Best Buy Brands."]</ref>

== Affected Products<ref name=":0" /> ==
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2">[https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6 Statt, Nick. "Best Buy is leaving smart home users in the cold, but its Wi-Fi freezer will still mostly work." The Verge, September 6, 2019.]</ref>{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>[https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012 Best Buy. "Insignia™ - Wi-Fi Smart Plug - White."]</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>[https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000 Best Buy. "Insignia™ - Wi-Fi Smart Plug with Power Metering capability - White."]</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>[https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100 Best Buy. "Insignia™ - Wi-Fi Smart In-Wall Light Switch - White."]</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>[https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603 Best Buy. "Insignia™ - 720p Wi-Fi Camera - White."]</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Consumer Harm ==

=== Compensation With a Catch ===
Best Buy did provide compensation to customers affected by the discontinuation, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">[https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine Insgnia. "FAQ." December 12, 2019.]</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2" /><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref name=":3">[https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/ Insignia. "Insignia Connect Product Validation Site." November 9, 2019.]</ref>

=== Harm to Consumer Ownership ===

=== Generation of E-Waste ===

== See Also ==

* [[Retroactively amended purchase]]

== References ==
<references />

Best Buy discontinuation of Insignia Connect

2025-01-17T03:51:46Z

Kukatsz: /* See Also */ Linked to page, "Retroactively amended purchase"

{| class="wikitable"
|📝
|'''This article is under active development.'''
|-
| colspan="2" |
* Development started: January 2025
* Current stage: Writing
* Priority: Low
|-
| colspan="2" |''This article needs additional work to meet our quality standards. Please help improve it by [[Talk:Best Buy Discontinuation of Insignia Connect App|discussing changes]] or contributing improvements.''
|}

On November 6, 2019, [[Best Buy]] discontinued support for its Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

== Background ==

== Affected Products<ref name=":0" /> ==
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2" />{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012<nowiki/>(April 22nd, 2024) Retrieved January 15th, 2025</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603<nowiki/>(April 22nd, 2018) Retrieved January 15th, 2025</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Consumer Harm ==

== See Also ==

* [[Retroactively amended purchase]]

== References ==
<references />

Best Buy discontinuation of Insignia Connect

2025-01-16T10:56:14Z

Kukatsz: Fixed link in active development box.

{| class="wikitable"
|📝
|'''This article is under active development.'''
|-
| colspan="2" |
* Development started: January 2025
* Current stage: Writing
* Priority: Low
|-
| colspan="2" |''This article needs additional work to meet our quality standards. Please help improve it by [[Talk:Best Buy Discontinuation of Insignia Connect App|discussing changes]] or contributing improvements.''
|}

On November 6, 2019, [[Best Buy]] discontinued support for its Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

== Background ==

== Affected Products<ref name=":0" /> ==
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2" />{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012<nowiki/>(April 22nd, 2024) Retrieved January 15th, 2025</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603<nowiki/>(April 22nd, 2018) Retrieved January 15th, 2025</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Consumer Harm ==

== See Also ==

== References ==
<references />

Talk:TP-Link

2025-01-16T10:42:58Z

Kukatsz: Created page with "Article is in need of restructuring to better fit Tier 2 article guidelines. This will likely necessitate moving the forced arbitration section to its own tier 3 article. Additionally, the citations need titles and authors to be added to be brought up to the intended level of quality for the wiki."

Article is in need of restructuring to better fit Tier 2 article guidelines. This will likely necessitate moving the forced arbitration section to its own tier 3 article. Additionally, the citations need titles and authors to be added to be brought up to the intended level of quality for the wiki.

Talk:Best Buy

2025-01-16T10:40:50Z

Kukatsz: Created page with "Article is in need of restructuring to better fit Tier 2 article guidelines. Additionally, the citations need titles and authors to be added to be brought up to the intended level of quality for the wiki."

Article is in need of restructuring to better fit Tier 2 article guidelines. Additionally, the citations need titles and authors to be added to be brought up to the intended level of quality for the wiki.

Talk:Best Buy discontinuation of Insignia Connect

2025-01-16T10:38:55Z

Kukatsz: Created page with "This article is very incomplete at the moment. I intend to fill out the empty headers to give it more substance. Additionally, the citations need titles and authors to be added to be brought up to the intended level of quality for the wiki."

This article is very incomplete at the moment. I intend to fill out the empty headers to give it more substance. Additionally, the citations need titles and authors to be added to be brought up to the intended level of quality for the wiki.

Best Buy discontinuation of Insignia Connect

2025-01-16T10:35:18Z

Kukatsz: Added headers for planned sections of the article.

{| class="wikitable"
|📝
|'''This article is under active development.'''
|-
| colspan="2" |
* Development started: January 2025
* Current stage: Writing
* Priority: Low
|-
| colspan="2" |''This article needs additional work to meet our quality standards. Please help improve it by [[Talk:Activision Blizzard Account Lock and Forced Arbitration|discussing changes]] or contributing improvements.''
|}

On November 6, 2019, [[Best Buy]] discontinued support for its Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

== Background ==

== Affected Products<ref name=":0" /> ==
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2" />{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012<nowiki/>(April 22nd, 2024) Retrieved January 15th, 2025</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603<nowiki/>(April 22nd, 2018) Retrieved January 15th, 2025</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Consumer Harm ==

== See Also ==

== References ==
<references />

Best Buy discontinuation of Insignia Connect

2025-01-16T10:24:37Z

Kukatsz: Fixed text error in active development box.

{| class="wikitable"
|📝
|'''This article is under active development.'''
|-
| colspan="2" |
* Development started: January 2025
* Current stage: Writing
* Priority: Low

* Priority: Low
|-
| colspan="2" |''This article needs additional work to meet our quality standards. Please help improve it by [[Talk:Activision Blizzard Account Lock and Forced Arbitration|discussing changes]] or contributing improvements.''
|}

On November 6, 2019, [[Best Buy]] discontinued support for its Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

== Affected Products<ref name=":0" /> ==
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2" />{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012<nowiki/>(April 22nd, 2024) Retrieved January 15th, 2025</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603<nowiki/>(April 22nd, 2018) Retrieved January 15th, 2025</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Sources ==
<references />

Best Buy

2025-01-16T10:23:07Z

Kukatsz: Moved most content from "Discontinuation of Insignia Connect App" section of the Best Buy article to its own Tier 3 article to better fit the desired structure of the wiki. Additionally, removed table listing Best Buy's private labels, as the list was unnecessary for the wiki's subject matter.

Best Buy is a national chain of stores that specializes in selling technology products.

== Incidents ==
=== [[Best Buy Discontinuation of Insignia Connect App|Discontinuation of Insignia Connect App]] ===
On November 6, 2019, Best Buy discontinued support for their Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

== Data Privacy Concerns ==
According to Best Buy's privacy policy<ref>https://www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c?id=pcmcat204400050062</ref>, the company may collect, sell, and share information that you willingly provide, as well as information gathered through various tracking technologies.

In general, you may be asked to provide the company with your name, various forms of contact information, and payment information.

In "certain situations", you may also be asked to provide:

* Driver's license number
* Social security number
* Demographic and lifestyle information
* Health information
* Fingerprints
* Facial/wrist geometry (although the policy states this occurs in real time and the data is not retained)

The company may also collect data that you do not knowingly or explicitly provide:

* Camera and sensor data (from physical store locations)
* Your IP address
* Your browser information, browsing history, and referring URL
* The unique IMEI/UDID or MAC address of your mobile device
* The IDFA (Apple ID) or AAID (Google ID) of your mobile device
* Location information

This data collection can occur directly through your browser/device, or through third party web tracking technologies such as cookies, pixels and tags.

All of the above information can be sold or shared with third parties, including Best Buy's "subsidaries" and "affiliates."

The policy exhibits some additional traits that privacy-conscious individuals would likely find concerning:

* Users are opted in to data collection/sharing by default
* The company does not honor the "do not track" request some browsers are able to set
* It is not easy to quickly read the policy and understand exactly what is collected and how it is shared
* Opting out may require you to provide some of the information that you don't want collected
* Opt-out must be done per browser/device, and is stored with a simple browser cookie. If the cookie is erased, the user must opt out again

== Sources ==
<references />

Best Buy discontinuation of Insignia Connect

2025-01-16T10:16:57Z

Kukatsz: Transferred "Discontinuation of Insignia Connect App" section of the Best Buy article to its own Tier 3 article to better fit the desired structure of the wiki.

{| class="wikitable"
|📝
|'''This article is under active development.'''
|-
| colspan="2" |
* Development started: January 2025
* Current stage: Writing
* Priority: Low

* iority: Low
|-
| colspan="2" |''This article needs additional work to meet our quality standards. Please help improve it by [[Talk:Activision Blizzard Account Lock and Forced Arbitration|discussing changes]] or contributing improvements.''
|}

On November 6, 2019, [[Best Buy]] discontinued support for its Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

== Affected Products<ref name=":0" /> ==
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2" />{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012<nowiki/>(April 22nd, 2024) Retrieved January 15th, 2025</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603<nowiki/>(April 22nd, 2018) Retrieved January 15th, 2025</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Sources ==
<references />

Dyson

2025-01-16T08:44:12Z

Kukatsz: Removed the word "expensive" to abide by the wiki's NPOV principle.

Dyson is a manufacturer of vacuum cleaners.

== Battery packs lacking cell balancing, featuring self-bricking firmware ==

Dyson battery packs contain a Battery Management System (BMS) with a chip that would be capable of balancing the individual cells. However, the manufacturer has decided to leave away a few inexpensive but essential resistors, resulting in no balancing to take effect. As a result, the battery pack wears out much quicker than necessary.

After just a few years, spare battery packs are "out of stock" (e.g., the Dyson V8 SV10 Battery being currently unavailable in Germany), effectively suggesting that the device should be thrown away.

Even if one charges (using a third-party charger) and balances, or even replaces the individual cells, the Battery Management System will still not allow you to charge the battery because its firmware writes 2 bytes into the configuration memory of the microcontroller that essentially bricks the battery pack. However, third-party open source firmware has been written to replace the proprietary firmware for some models, and for some models it has been found out which configuration bits need to be changed in order to un-brick the battery pack<ref>https://github.com/tinfever/FU-Dyson-BMS</ref><ref>https://github.com/davidmpye/V10_Dyson_BMS</ref>. This has been covered in the (specialist) media<ref>https://hackaday.com/2022/05/23/fighting-back-against-dodgy-dyson-batteries/</ref>.

This anti-consumer and anti-repair pattern can be observed across multiple models and product iterations, and appears to be fully intentional.

Open source software has been written to un-brick the battery pack by overwriting the configuration bits for some models using a 3.3V Raspberry Pi board<ref>https://github.com/kumdzio/PIC16LF1847arduino-programmer/tree/main/Dyson_original_firmware_unlocker_with_eeprom_check</ref>.

== Harder to repair buttons ==
[[File:Dyson-glued-button.jpg|thumb|Glued PCB, preventing an easy repair<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]
There have been reports of vacuum trigger button being harder to self-repair for a consumer due to the use of glue on the PCB, prompting the user to replace the whole housing.<ref name=":0" /><ref>https://www.youtube.com/watch?v=cUqfrIk-FhM; [[Louis Rossmann - Video Directory#2022|Dyson's repair procedures suck, unlike their vacuums#2022]]</ref>

== References ==
<references />

Chase Bank

2025-01-16T08:25:06Z

Kukatsz: Tweaked formatting to more clearly indicate subcategories of the topic on Chase Media Solutions.

= Chase Bank Uses Financial History for Targeted Advertisements =

== Background ==
"Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading financial services firm based in the United States with assets of $3.9 trillion and operations worldwide. Chase serves nearly 80 million consumers and nearly 6 million small businesses, with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: More than 4,700 branches in 48 states and the District of Columbia, more than 15,000 ATMs, mobile, online and by phone. For more information, go to chase.com."

As a leading financial services firm, Chase bank needs to be held to the highest standards. However, in this incident Chase Bank has failed to meet those standards, by letting advertisers tap into customers private spending data for targeted advertisements.<ref>https://www.youtube.com/watch?v=VCiXu6S6vEw</ref>

== Chase Media Solutions Incident ==
Following the acquisition of ''Figg'' on April 3rd, 2024, Chase launched "Chase Media Solutions". This was sold to investors as an a new frontier of advertising based on the claims companies who partner with Chase will have the ability use Chase first-party transaction data to target deals and advertisements on customers based on purchase history.<ref>https://media.chase.com/news/chase-launches-chase-media-solutions</ref> To test the service Chase worked with Air Canada, Solo Stove, Blue Bottle, and Whataburger. Air Canada saw an over $2.3m increase in sales during the first test as a result of this program.<ref>https://www.pcmag.com/news/chase-bank-to-let-advertisers-target-customers-based-on-spending-habits</ref>

=== Reception ===
This decision has came at the cost of consumer backlash, who complain there is no way to opt out of their data being used for these purposes. Many critics also complain that sharing personal purchases is a privacy violation and shows their banks lack of transparency.<ref>https://www.the-sun.com/money/10998718/chase-bank-media-solutions-brand-advertising-purchase-data/</ref>

=== Broader Implications ===
This incident is one of many in the sector in which:

* Large cooperation's mask their data collection agreement in overly large privacy policies.
* Siphon data from their users.
* Provide no way or no easy way to opt out of the data collection.

== References ==
<references />

#

TP-Link

2025-01-16T08:16:15Z

Kukatsz: Added additional sections on TP-Link's arbitration clauses for their Tapo and Omada Apps. Additionally, removed hyphenation added in the arbitration explanation to maintain consistency with the rest of the article.

TP-Link Systems is a hardware company known for its development of smart home and networking products.

== Brands Under TP-Link ==

=== Hardware ===
{| class="wikitable"
|+
!Brand
!Background Information
|-
|TP-Link<ref>https://www.tp-link.com/us/</ref>
|TP-Link's overall brand, generally used for their consumer networking products.
|-
|TAPO<ref>https://www.tapo.com/us/</ref>
|Branding generally used for TP-Link's consumer line of smart home products, including smart switches, lights, and security cameras.
|-
|Kasa Smart<ref>https://www.kasasmart.com/us</ref>
|Branding for an alternative line of smart home products from TP-Link. Less comprehensive than the TAPO line of products.
|-
|Omada<ref>https://www.omadanetworks.com/</ref>
|Branding used for TP-Link's enterprise line of networking products.
|-
|Vigi<ref>https://www.vigi.com/us/</ref>
|Branding used for enterprise security cameras developed by TP-Link.
|-
|Aginet<ref>https://service-provider.tp-link.com/aginet-solution/</ref>
|Branding for alternative line of TP-Link modems and routers.
|}

=== Software ===
{| class="wikitable"
|+
!Brand
!Background Information
|-
|HomeShield<ref>https://www.tp-link.com/us/homeshield/</ref>
|Branding for home network protection software offered by TP-Link
|-
|Tapo Care<ref>https://www.tp-link.com/us/tapocare/</ref>
|TP-Link's branding for their TAPO cameras' cloud storage subscription service.
|}

== Use of Forced Arbitration ==
TP-Link currently includes a [[Forced Arbitration|forced arbitration]] clause in their terms of use<ref>https://web.archive.org/web/20241227073235/https://www.tp-link.com/us/about-us/privacy/<nowiki/>(December 27th, 2024) Retrieved January 15th, 2025</ref><ref>https://web.archive.org/web/20241224185231/https://privacy.tp-link.com/web/official/terms-of-use?region=US<nowiki/>(December 24th, 2024) Retrieved January 15th, 2025</ref> agreements. This arbitration clause has been present in TP-Link's terms of use since at least 2019<ref>https://web.archive.org/web/20190325002650/https://www.tp-link.com/us/about-us/privacy/<nowiki/>(March 25th, 2019) Retrieved January 15th, 2025</ref>.

=== Tapo App ===
The TP-Link Tapo app is required to set up and use Tapo smart devices. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause, in order to continue setup or access Tapo smart devices.<gallery>
File:Tapo Opening Screen(App).png|The screen that appears when a user first opens the TP-Link Tapo app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Tapo Opening Screen Checkbox Selected.png|The screen that appears when a user first opens the TP-Link Tapo app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
File:Tapo Terms of Use.png|The Tapo Terms of Use document as seen in the Tapo app.
File:Tapo Arbitration Clause.png|The Arbitration Clause found within the Tapo Terms of Use document, as seen in the Tapo app.
</gallery>

=== Kasa App ===
The TP-Link Kasa app is required to set up and use Kasa smart devices. This app [[List of devices requiring account for initial setup|requires an account]] and agreement to the TP-Link terms of use, which includes an arbitration clause, in order to continue setup or access Kasa smart devices.<gallery>
File:Kasa App Opening Screen.png|The first screen that appears upon opening the Kasa app. Note that there is no option to proceed without an account.
File:Kasa Account Creation Screen (App).png|The screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Kasa Account Creation Screen Checkbox Selected(App).png|The account creation screen after user has accepted the terms of use and privacy policy documents. Note that the "Create Account" button is now able to be selected.
File:Kasa Updated TOS(App).png|The screen that appears in the Kasa app when a user attempts to sign into an account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms.
File:Kasa Updated TOS Checkbox Selected(App).png|The screen that appears in the Kasa app when a user attempts to sign into an account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."
File:Kasa Terms of Use(App).png|The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms".
File:Kasa Arbitration Clause(App).png|The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.
</gallery>

=== Omada App ===
The TP-Link Omada app is required to set up and use Omada networking equipment. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause, in order to continue setup or access Omada devices. Notably, the arbitration clause within the Omada app provides an option for the user to opt-out, as well as instructions on how to do so. This is better than nothing, but arbitration is still opted-in by default.<gallery>
File:Omada Opening Screen.png|The screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
File:Omada Opening Screen Checked.png|The screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
File:Omada Terms of Use.png|The Omada Terms of Use document as seen in the Omada App.
File:Omada Arbitration Clause.png|The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Instructions are provided on how to opt-out of arbitration.
</gallery>

== Sources ==
<references />
[[Category:TP-Link]]
[[Category:Companies]]

File:Omada app arbitration clause.png

2025-01-16T08:08:55Z

Kukatsz: The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Notably, the arbitration clause within the Omada app provides an option for the user to opt-out, as well as instructions on how to do so.

== Summary ==
The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Notably, the arbitration clause within the Omada app provides an option for the user to opt-out, as well as instructions on how to do so.

File:Omada app Terms of Use.png

2025-01-16T08:07:20Z

Kukatsz: The Omada Terms of Use document as seen in the Omada app.

== Summary ==
The Omada Terms of Use document as seen in the Omada app.

File:Omada app opening screen checked.png

2025-01-16T08:06:44Z

Kukatsz: This is the screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.

== Summary ==
This is the screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.

File:Omada app opening screen.png

2025-01-16T08:05:40Z

Kukatsz: This is the screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.

== Summary ==
This is the screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.

File:Tapo app arbitration clause.png

2025-01-16T07:52:10Z

Kukatsz: The Arbitration Clause found within the Tapo Terms of Use document, as seen in the Tapo app.

== Summary ==
The Arbitration Clause found within the Tapo Terms of Use document, as seen in the Tapo app.

File:Tapo app Terms of Use.png

2025-01-16T07:51:14Z

Kukatsz: The Tapo Terms of Use document as seen in the Tapo app.

== Summary ==
The Tapo Terms of Use document as seen in the Tapo app.

File:Tapo app opening screen checkbox selected.png

2025-01-16T07:50:14Z

Kukatsz: This is the screen that appears when a user first opens the TP-Link Tapo app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed

== Summary ==
This is the screen that appears when a user first opens the TP-Link Tapo app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed

File:Tapo app opening screen.png

2025-01-16T07:48:52Z

Kukatsz: This is the screen that appears when a user first opens the TP-Link Tapo app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.

== Summary ==
This is the screen that appears when a user first opens the TP-Link Tapo app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.

Tapo

2025-01-16T04:25:33Z

Kukatsz: Page created to redirect to TP-Link Page

#REDIRECT [[TP-Link]]

Omada

2025-01-16T04:24:44Z

Kukatsz: Page created to redirect to TP-Link Page

#REDIRECT [[TP-Link]]

Kasa

2025-01-16T04:24:02Z

Kukatsz: Page created to redirect to TP-Link Page

#REDIRECT [[TP-Link]]

Insignia

2025-01-16T04:21:37Z

Kukatsz: Page created to redirect to Best Buy Page

#REDIRECT [[Best Buy]]

Best Buy

2025-01-16T03:43:52Z

Kukatsz: /* Discontinuation of Insignia Connect App for Select Insignia Products. */ Shortened section title.

Best Buy is a national chain of stores that specializes in selling technology products.

== Private Labels ==
Best Buy has various private labels that it uses to sell products alongside name-brands within their store.<ref>https://web.archive.org/web/20241124004857/https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285<nowiki/>(November 24th, 2024) Retrieved January 15th, 2025</ref>
{| class="wikitable"
|+
!Brand
!Background Information
|-
|Insignia
|The most common private label used in Best Buy.
|-
|Best Buy Essentials
|Alternative to Insignia products, typically intended to be more budget-oriented.
|-
|Rocketfish
|Premium private label used in Best Buy. Most commonly seen in home theater products.
|}

=== Discontinuation of Insignia Connect App ===
On November 6, 2019, Best Buy discontinued support for their Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

===== Affected Products<ref name=":0" /> =====
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2" />{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012<nowiki/>(April 22nd, 2024) Retrieved January 15th, 2025</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603<nowiki/>(April 22nd, 2018) Retrieved January 15th, 2025</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Sources ==
<references />

Best Buy

2025-01-16T03:39:37Z

Kukatsz: Page created, and filled out with basic information about Best Buy. Section added about discontinuation of Insignia Connect app.

Best Buy is a national chain of stores that specializes in selling technology products.

== Private Labels ==
Best Buy has various private labels that it uses to sell products alongside name-brands within their store.<ref>https://web.archive.org/web/20241124004857/https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285<nowiki/>(November 24th, 2024) Retrieved January 15th, 2025</ref>
{| class="wikitable"
|+
!Brand
!Background Information
|-
|Insignia
|The most common private label used in Best Buy.
|-
|Best Buy Essentials
|Alternative to Insignia products, typically intended to be more budget-oriented.
|-
|Rocketfish
|Premium private label used in Best Buy. Most commonly seen in home theater products.
|}

=== Discontinuation of Insignia Connect App for Select Insignia Products. ===
On November 6, 2019, Best Buy discontinued support for their Insignia Connect app.<ref name=":0">https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 5th, 2019) Retrieved January 15th, 2025</ref> This resulted in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund in the form of a virtual gift card that was determined by the product type.<ref name=":1">https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine<nowiki/>(December 12th, 2019) Retrieved January 15th, 2025</ref><ref name=":0" /> Customers were also only able to redeem up to 10 serial numbers for product refunds, even if they owned more affected products.<ref name=":2">https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6<nowiki>(November 25th, 2024) Retrieved January 15th, 2025 [Note: This source references functionality loss covered in a Best Buy FAQ. The FAQ has not fully been archived, so the information in the article is the only reference to its contents.]</nowiki></ref><ref name=":1" /> Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days after the discontinuation date.<ref>https://web.archive.org/web/20191209200148/https://bestbuy.symphonysummit.com/insignia.web/<nowiki/>(November 9th, 2019) Retrieved January 15th, 2025</ref>

===== Affected Products<ref name=":0" /> =====
{| class="wikitable"
|+
!Product
!Model
!Affected Functionality<ref name=":2" />{{Citation needed}}
|-
|Insignia - Wi-Fi Smart Plug
|NS-SP1X7<ref>https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012<nowiki/>(April 22nd, 2024) Retrieved January 15th, 2025</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered.
|-
|Insignia - Wi-Fi Smart Plug with Power Metering capability
|NS-SP1XM8<ref>https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000</ref>
|Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides.
|-
|Insignia - Wi-Fi Smart In-Wall Light Switch
|NS-CH1XIS8<ref>https://www.bestbuy.com/site/questions/insignia-wi-fi-smart-in-wall-light-switch-white/5884100</ref>
|Switch can no longer be toggled on or off remotely with the use of an app.
|-
|Insignia - 720p Wi-Fi Camera
|NS-CH1IPC8<ref>https://web.archive.org/web/20180422174716/https://www.bestbuy.com/site/insignia-720p-wi-fi-camera-white/5971603.p?skuId=5971603<nowiki/>(April 22nd, 2018) Retrieved January 15th, 2025</ref>
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|-
|Insignia WiFi Freezers
|{{Citation needed}}
|"[A]ffected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work."<ref name=":2" />
|}

== Sources ==
<references />

Talk:List of devices requiring account for initial setup

2025-01-16T01:59:35Z

Kukatsz:

Can we remove the hear say, assumptions and improper language?

O_O What? Where? You mean the intro? I've specifically written it in a more relaxed tone, but improper language? I don't even see where and I've certainly keeped myself from using "inflammatory language" as in guidelines. I can't support the intro with sources as it is more like a short parable to inspire the reader.
Assumptions and hearsay - I've tried to support the list with sources, can you point where? Maybe can you add a [citation needed] where you feel it's needed? [[User:Konradmb|Konradmb]] ([[User talk:Konradmb|talk]]) 02:20, 15 January 2025 (UTC)

I think "improper language" refers to how flavorful some of the text in the page is. Remember that this is a wiki, so an effort should be made to keep language more passive and objective. A short parable works well in a persuasive argument, but this supposed to be a more strictly informative document. Similarly, without sources, the scenarios outlined in the introductory paragraph come off as more anecdotal than factual; which deviates from the page being a source with reliable documentation.

Adobe ToS update gives the company rights over consumers' works

2025-01-16T01:49:23Z

Kukatsz: Added link to the main page for Adobe.

[[File:Adobe tos.jpg|thumb|Adobe's updated Terms of Service, which does not include an "opt-out" nor a "decline" option.]]

[[Adobe]], a computer software company that creates programs for content creation, editing, and publishing, has sparked controversy with their updated Terms of Service (ToS) which declares that by accepting, the user will grant Adobe a "non-exclusive, worldwide, royalty-free license"[https://www.adobe.com/legal/terms.html#:~:text=Content%2C%20you%20grant%20us-,a%20non%2Dexclusive%2C%20worldwide%2C%20royalty%2Dfree%20license,-to%20do%20the%20following] to their content to '''reproduce''', '''distribute''', '''create derivative works''', '''publicly display''', '''publicly preform''', and '''sublicense [https://www.adobe.com/legal/terms.html#:~:text=reproduce%C2%A0%C2%A0%E2%80%A8%0A(for,your%20Cloud%20Content).]''' the user's content.

This sparks controversy because it can potentially violate a Non-Disclosure Agreement (NDA), and users can not access their content without first agreeing to the updated ToS, leaving many users without access to their unfinished projects. Furthermore, Adobe claims they do not use your content to train generative AI, but does admit they may use your content for machine learning and that you always have the option to opt-out despite there not being an "opt-out" button on the updated ToS screen shown below.

[[Category:Articles under development]]

List of devices requiring account for initial setup

2025-01-16T01:02:28Z

Kukatsz: /* The list */ Added manufacturer, TP-Link, and one of its products.

You've just bought your shiny new gadget. As you've just unboxed it, you want to set it up. Unfortunately, you can't do anything with it as is. You have to pair it with some shady app on your smartphone and accept a lengthy [[EULA roofie|EULA]], just to test it. Then you have to create a new account that links your e-mail and other personal data to the device.

Often this information is hidden deep inside manual, no mentions on the product page or box. Sometimes it's not even disclosed in manual. You have to watch some random unboxing videos on YouTube, to get to know that you need to create an account to use the device.

== Why not? ==
'''Why would I want to avoid such devices?'''

* Sometimes when you buy such a device, you can receive an open-box unit which is paired to an account of the previous owner. Unlinking it is often impossible without an access to paired account, as even the manufacturer's support refuses to do it, citing "security reasons".<ref>https://ipcamtalk.com/threads/ezviz-c8c-camera-blocked-by-previous-owner.63418/#post-666651</ref>
* You have to accept a lengthy [[EULA roofie|EULA]], often requiring [[Forced Arbitration]].

== The list ==
{| class="wikitable"
|+
!Manufacturer
!Model
!Notes
!Source
|-
|EZVIZ
|H6c, Probably all cameras
|
|<ref>https://mfs.ezvizlife.com/H6c_QSG_EN(EU)(V1.0.0).pdf?ver=52475 page 4</ref>
|-
|DJI
|Osmo Pocket 3
|Android app needs to be sideloaded, circumventing Google's Play Store security checks.
|<ref>https://support.dji.com/help/content?customId=en-us03400009024&spaceId=34</ref>
|-
|DJI
|RS 3 Mini
|Allows "5 trial uses" without activation.
|<ref>https://support.dji.com/help/content?customId=en-us03400007193&spaceId=34&re=US&lang=en "Activating the Gimbal" section</ref>
|-
|DJI
|RS 3 Pro
|Allows "5 trial uses" without activation.
|<ref>https://support.dji.com/help/content?customId=03400006898&spaceId=34</ref>
|-
|TP-Link
|Kasa Smart Wi-Fi Power Strip, 6-Outlet
|
|<ref>https://web.archive.org/web/20240629160455/https://static.tp-link.com/upload/manual/2021/202111/20211101/1910013111_HS300(US)_UG_V2.0.1.pdf"Set Up Your Smart Power Strip" section</ref>
|}

== Notes ==
Some device groups have an unified idea about account requirements, even through different manufacturers.

=== IP cameras ===
A lot of modern IP cameras do not have a traditional RTSP/HTTP video stream access, but need to be paired with an app. The smartphone app is the only means to view the camera stream. There's no sustainable way to record the stream locally. You are forced to use manufacturer's cloud storage subscription solution.

Sometimes volunteers have provided a way to circumvent this restriction, providing an alternative firmware that an advanced user can flash.<ref>https://github.com/roleoroleo/yi-hack-Allwinner-v2</ref> This is not an ideal solution, as the support is sometimes janky, and manufacturer can always block this in newer model revisions.

=== DJI ===
All DJI devices appear to need account for setup. The Android app needs to be sideloaded, circumventing Google's Play Store security checks.<ref>https://drones.stackexchange.com/questions/2209/how-come-the-dji-fly-app-is-not-in-google-play-store</ref> It was previously available on Play Store, but has been pulled off in 2021. DJI officially says it's due to changing "compatibility strategy".<ref>https://web.archive.org/web/20211213081844/https://twitter.com/DJISupport/status/1470305900132913152</ref>

== References ==
<references/>
[[Category:Overview]]

TP-Link

2025-01-16T01:00:46Z

Kukatsz: Page created, and filled out with basic information about TP-Link, as well as the company's use of forced arbitration.

File:Kasa app arbitration clause.png

2025-01-16T00:36:56Z

Kukatsz: The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.

== Summary ==
The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.

File:Kasa app Terms of Use.png

2025-01-16T00:33:51Z

Kukatsz: The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms".

== Summary ==
The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms".

File:Kasa app updated Terms of Service checkbox selected.png

2025-01-16T00:28:09Z

Kukatsz: This is the screen that appears in the Kasa app when a user attempts to sign into an existing account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."

== Summary ==
This is the screen that appears in the Kasa app when a user attempts to sign into an existing account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."

File:Kasa app updated Terms of Service.png

2025-01-16T00:26:36Z

Kukatsz: This is the screen that appears in the Kasa app when a user attempts to sign into an existing account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms of use and privacy policy.

== Summary ==
This is the screen that appears in the Kasa app when a user attempts to sign into an existing account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms of use and privacy policy.

File:Kasa app account creation screen checkbox selected.png

2025-01-16T00:17:52Z

Kukatsz: This is the screen that appears when a user tries to create an account in the Kasa app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed with account creation

== Summary ==
This is the screen that appears when a user tries to create an account in the Kasa app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed with account creation

File:Kasa app account creation screen.png

2025-01-16T00:15:06Z

Kukatsz: This is the screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.

== Summary ==
This is the screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.

File:Kasa app opening screen.png

2025-01-16T00:02:46Z

Kukatsz:

This is the first screen that appears upon opening the Kasa app. Note that there is no option to proceed without an account.