Consumer Rights Wiki - User contributions [en]

Talk:Apple

2025-01-22T17:02:18Z

Micro:

I removed the "Mobile Device Security - Undetectable Spyware" section as it contained inaccuracies, guesswork and in general had a too tinfoily tone. Mobile operating systems, such as iOS and iPadOs, are indeed closed source walled gardens which make security inspection more difficult for researchers. Nevertheless, Apple has a track record of fixing discovered vulnerabilities in a timely manner. Security support for mobile devices may last almost up to a decade, longest of all manufacturers.
----
created this section according to the referenced talk on 38C3. It's true that apple is providing more security updates to the end users than other company's, Perhaps the paragraph should reflect that? But it's also a ungoing issue that professional spywares are available and patching those zero day attacks is really difficult because of the locked down nature like explained in the talk.

Talk:Apple

2025-01-22T16:58:59Z

Micro:

I removed the "Mobile Device Security - Undetectable Spyware" section as it contained inaccuracies, guesswork and in general had a too tinfoily tone. Mobile operating systems, such as iOS and iPadOs, are indeed closed source walled gardens which make security inspection more difficult for researchers. Nevertheless, Apple has a track record of fixing discovered vulnerabilities in a timely manner. Security support for mobile devices may last almost up to a decade, longest of all manufacturers.
- I created this section according to the referenced talk on 38C3. It's true that apple is providing more security updates to the end users than other company's, Perhaps the paragraph should reflect that? But it's also a ungoing issue that professional spywares are available and patching those zero day attacks is really difficult because of the locked down nature like explained in the talk.

IKEA

2025-01-19T10:21:22Z

Micro:

IKEA designs and sells ready-to-assemble furniture, household goods, and various related services.

== IKEA Home Smart ==
IKEA offers a line of Smart Home Devices under the Brand "Home Smart".

In May 2022 IKEA released a new Smart home hub announcing that it offers Matter integration.<ref>https://heise.de/-7287253</ref><ref>https://www.ikea.com/global/en/newsroom/innovation/ikea-launches-dirigera-the-matter-ready-hub-for-smart-products-and-a-new-ikea-home-smart-app-220525/</ref>
But Matter was not yet implemented in the Hub. Instead it was delayed several times Missing advertised features. Finally in September 2024 2 years after the release it was implemented.<ref>https://www.ikea.com/global/en/newsroom/innovation/ikea-dirigera-matter-bridge-240911/</ref><ref>https://www.ifun.de/ikea-schliesst-seine-matter-beta-ab-239262/</ref>

During that time it was not transparent to customers when/if Matter integration will be implemented. No apologies were made.

== ‎FYRTUR Roller Blinds Failures ==
A lot of users of FYRTUR roller blinds have Issues with them failing suddenly. <ref>https://www.reddit.com/r/tradfri/comments/1f6u0lv/2_of_8_fyrtur_blinds_died/</ref><ref>https://www.reddit.com/r/tradfri/comments/1h9rzrn/9_fyrtur_motors_dead_cut_to_sizewarranty_coverage/</ref><ref>https://www.reddit.com/r/tradfri/comments/1drcn9k/fyrtur_blinds_and_ikea_support_are_garbage/</ref>

IKEA has not acknowledged this issue openly.

[[Category:IKEA]]
[[Category:Companies]]
<references />

Miele

2025-01-19T10:08:34Z

Micro: References added

Founded in 1899, Miele is a German manufacturer of domestic appliances and commercial equipment.

== Proprietary Smart home ecosystem ==
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>https://csa-iot.org/members/search/?m_keywords=miele</ref>,

Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account<ref>https://www.miele.com/developer/</ref> and is only practical for technically experienced users.

== Miele App Incident ==
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features<ref>https://www.reddit.com/r/Miele/comments/ph4udc/twindos_detergent_container_levels_no_longer/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button</ref> such as:

* '''The washing assistant'''
* '''The ability to view the remaining detergent in washing machines.'''

These functions came back slowly in 2022 after lots of negative feedback from users.

[[Category:Companies]]
<references />

Miele

2025-01-19T09:53:42Z

Micro:

Founded in 1899, Miele is a German manufacturer of domestic appliances and commercial equipment.

== Proprietary Smart home ecosystem ==
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>https://csa-iot.org/members/search/?m_keywords=miele</ref>,

Instead Miele offers its own protocol which is difficult to set up, needs a Miele Developer Account<ref>https://www.miele.com/developer/</ref> and is only practical for technically experienced users.

== Miele App Incident ==
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features such as:

* '''The washing assistant'''
* '''The ability to view the remaining detergent in washing machines.'''

These functions came back slowly in 2022 after lots of negative feedback from users.

[[Category:Companies]]
<references />

Miele

2025-01-19T09:40:42Z

Micro:

Founded in 1899, Miele is a German manufacturer of domestic appliances and commercial equipment.

== Proprietary Smart home ecosystem ==
Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration is provided although Miele is part of CSA.<ref>https://csa-iot.org/members/search/?m_keywords=miele</ref>,

Instead Miele offers its own protocol which is difficult to set up and only practical for technically experienced users.

== Miele App Incident ==
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features such as:

* '''The washing assistant'''
* '''The ability to view the remaining detergent in washing machines.'''

These functions came back slowly in 2022 after lots of negative feedback from users.

[[Category:Companies]]
<references />

IKEA

2025-01-19T09:32:35Z

Micro: /* IKEA Home Smart */

IKEA

2025-01-19T09:19:52Z

Micro: Added References

Apple

2025-01-17T23:01:58Z

Micro: Spyware issues added

{{Under_Development}}
Apple is a company that was founded in 1976 by Steve Jobs and Steve Wozniak. There was always a bit of a head in the clouds approach from Apple to designing things, but it seemed to work well until about the 2000's. Suddenly, there was an obsession with cutting excess weight, probably sparked about the time of the iPod, at the cost of repairability and upgradeability. Of course, the iPhone's launch would wind up staging the path of crafting the most popular consumer electronic device in the world, and smartphones now have become one of the most controversial to the right to repair community. That is normally expected to be designed with little regard to ease of independent repair. Sources?

{{InfoboxCompany
| Name = Apple
| Founded = 1976
| Industry = Consumer Electronics, Software Services, Online Services
| Official Website = https://www.apple.com/
| Logo = Apple logo black.png
}}

== 2010's ==
Apple had numerous design failings in the 2010's, and these were often brushed under the rug, and people experiencing such an issue would be normally charged exorbitant amounts for repair. High-cost GPU failures on early 2010's MacBooks, the 2016-'17 MacBook Pro's screen cable skimping scandal, the 2019 16-inch MacBook Pro's SSD failures and more are design flaws Apple have, as they have often, dodged accountability for and continue to do.Sources?

== Too little, too late - Attempts, or "Attempts" to do better ==
Apple have attempted recent changes to their products that have made them better, but still not on par with some other manufacturers for pro-consumer behaviour.Source? Many believe this to be driven by changing legislation.Who? Certain parts of this, certainly are.Source? This includes:

* Opening an online "self service repair" parts store.Source?
* Making the back glass of iPhones removable.Source?
* Allowing alternative app stores in an update to iOS 17, in compliance with new EU legislation.Source?
* Calibration tools for newly installed used parts in iOS 18, which sometimes work.Source?
* An upgradeable, swappable SSD in the 2024 Mac Mini - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.Sources?
* A battery removable with just a 9V battery in the 2024 [https://support.apple.com/en-us/120671 iPhone 16] and [https://support.apple.com/en-us/120671 iPhone 16 Plus].

== OS downgrades ==
It is not possible to upgrade or downgrade an iPhone, iPad, Apple TV, etc. to an OS version other than the absolute latest. On Macs with T2 chip or Apple Silicon, the user can select from three modes of secure boot:<ref>https://support.apple.com/102522</ref>

* No security: Allow any OS to run (same as turning off secure boot on a PC)
* Medium security: Allow any OS that is signed with a secure boot certificate (default, same as turning on secure boot on a PC)
* Full security: Only allow the latest version of macOS, do not allow any other OS

iOS devices only support full security mode. The device checks for a cryptographic "[https://theapplewiki.com/wiki/APTicket ticket]", which are tied to the OS version and CPU serial number. These are provided by a server, which only provides them for the latest version (with very specific exceptions). The device refuses to boot if the ticket does not match. [https://theapplewiki.com/wiki/Firmware_downgrading Workarounds] exist, but with major caveats that are not viable for most users.<ref>https://en.wikipedia.org/wiki/SHSH_blob</ref>

Users often complain of new OS versions slowing down their device. Once a new version is installed, there is no opportunity to go back. This also restricts the user's choice to jailbreak the device, as the latest version naturally has patches for the latest jailbreak exploits. App developers also require access to earlier iOS versions to test that their app works correctly. The alternative, Xcode's iOS Simulator, is not a complete replacement for real hardware, as it does not have all features of a physical device.<ref>https://contextqa.com/test-on-ios-emulators-simulators/</ref> Instead, app developers are forced to purchase several test devices, and remember to ''never'' allow them to update.

== Mobile Device Security - Undetectable Spyware ==
Mobile Devices from Apple (iPhone,iPad,Apple Watch and Vison Pro) are iOS based. This means they are running a completely locked down Operating System. The End User is only able to run Software moderated by Apple, No direct access to internal logs or runtime access is provided . Because of this locked down nature it is extremely difficult for Security researchers to obtain enough data from those Devices easily to detect breaches in security.<ref>https://media.ccc.de/v/38c3-from-pegasus-to-predator-the-evolution-of-commercial-spyware-on-ios#t=2763</ref> Spyware is able to run unnoticed and use the nature of the locked down Systems to their advantage. It is possible to develop spyware in a way that makes detecting it very difficult after the attack. A solution would be to gain easy access to runtime logs and give kernel access to trusted sources like spyware detection software. The reason Apple is not providing this access is simply because of the negative effect it would have on their ability to control and sell all Software run on those devices.

References<references />

[[Category:Companies]]
[[Category:Apple]]

IKEA

2025-01-17T18:41:20Z

Micro:

IKEA designs and sells ready-to-assemble furniture, household goods, and various related services.

== IKEA Home Smart ==
IKEA offers a line of Smart Home Devices under the Brand Home Smart

In 2022 IKEA released a new Smart home hub announcing Matter integration.
The functions implementation was delayed several times and finally released at the end of 2024 ~36 months after release.

IKEA

2025-01-17T18:39:59Z

Micro: Created page with "IKEA designs and sells ready-to-assemble furniture, household goods, and various related services. It offers a line of Smart Home Devices under the Brand Home Smart In 2022 IKEA released a new Smart home hub announcing Matter integration. The functions implementation was delayed several times and finally released at the end of 2024 ~36 months after release."

IKEA designs and sells ready-to-assemble furniture, household goods, and various related services.

It offers a line of Smart Home Devices under the Brand Home Smart

In 2022 IKEA released a new Smart home hub announcing Matter integration.
The functions implementation was delayed several times and finally released at the end of 2024 ~36 months after release.

Miele

2025-01-17T18:29:22Z

Micro:

Miele is a manufacturer of domestic appliances founded in 1899.

A lot of Miele appliances are equipped with online functionality.

The Protocols used for managing those appliances are proprietary. No Matter integration is Provided although Miele is part of CSA.<ref>https://csa-iot.org/members/search/?m_keywords=miele</ref>

== Miele app incident ==
With Version 4.0 released 7/2021 the Miele companion app suddenly lost critical advertised features:

* the Washing assistant
* the ability to view the remaining detergent in washing machines.

These functions came back slowly in 2022 after lots of negative feedback of users.

Miele

2025-01-17T18:27:37Z

Micro: /* Miele app incident */

Miele is a manufacture of domestic appliances founded in 1899.

A lot of Miele appliances are equipped with online functionality.

The Protocols used for managing those appliances are proprietary. No Matter integration is Provided although Miele is part of CSA.

== Miele app incident ==
With Version 4.0 released 7/2021 the Miele companion app suddenly lost critical advertised features:

* the Washing assistant
* the ability to view the remaining detergent in washing machines.

These functions came back slowly in 2022 after lots of negative feedback of users.

Miele

2025-01-17T18:19:07Z

Micro: /* Miele app incident */

Miele is a manufacture of domestic appliances.

== Miele app incident ==
With Version 4.0 released 7/2021 the Miele companion app suddenly lost critical advertised features:

* the Washing assistant
* the ability to view the remaining detergent in washing machines.

These functions came back slowly in 2022 after lots of negative feedback of users.

Miele

2025-01-17T18:16:39Z

Micro:

Miele is a manufacture of domestic appliances.

== Miele app incident ==
With Version 4.0 released 7/2021 the Miele companion app suddenly lost critical advertised features like the Washing assistant and the the ability to view the remaining detergent in washing machines.
These functions came back slowly in 2022 after lots of negative feedback of users.

Miele

2025-01-17T18:15:30Z

Micro: Created page with "Miele is a manufacture of domestic appliances. Miele app incident With Version 4.0 released 7/2021 the Miele companion app suddenly lost critical advertised features like the Washing assistant and the the ability to view the remaining detergent in washing machines. These functions came back slowly in 2022 after lots of negative feedback of users."

Miele is a manufacture of domestic appliances.

Miele app incident

With Version 4.0 released 7/2021 the Miele companion app suddenly lost critical advertised features like the Washing assistant and the the ability to view the remaining detergent in washing machines.
These functions came back slowly in 2022 after lots of negative feedback of users.