Talk:Bahnhof

2025-11-22T20:44:47Z

Se: /* Initial chat with Bahnhof customer support */

Consumer Rights Wiki talk:Moderators' noticeboard

2025-11-22T09:40:10Z

Se: /* Approve deletion request */ new section

<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div>
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)
*Post requests for '''moderator action''' here (e.g. blocks)
*Just need a mod? Post here or ping a mod with a question.
*Post any information or news relevant to the moderation team here.
*To request an article to be created, do not post here, try [[Article suggestions]] instead.
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Moderators' noticeboard|Start a new section]]</div>
</div>
<br />
{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Idea==

Hello everyone, this is more of a general question than one for mods but the [[Template:StubNotice|Stub template]], [[Template:Incomplete|Incomplete template]], [[Template:ToneWarning|Tone template]] and [[Template:SloppyAI|SloppyAI template]] all have the same layout code (with the box being coloured on the incomplete and sloppyai template being the only exception, but codewise is the same). I'm wondering if people would think it is a good idea if I replicate this code for its own template and replace all the code there with just the template. It would be much easier to work on, but it may be harder to add new special things on without changing the template used by it.

'''TL;DR''' is making a template to use the code used from the stub templates just to make it easier to make new ones or change existing ones okay? [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:07, 12 November 2025 (UTC)

:That could be a good idea, yeah. Honestly if you're comfortable editing that kind of stuff, anything you could do to make the notices smaller and less obtrusive would be appreciated as well. I'm happy to help with text editing and stuff on them but I'm a bit useless if I have to mess around with css [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 14:40, 14 November 2025 (UTC)
::Making them smaller might require a complete restructure for some, but maybe with smaller text it is fine? I'd need to test it out to see if it doesn't make it hard to read. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:10, 14 November 2025 (UTC)
::Hi @[[User:Keith|Keith]], just wondering what you think of [https://consumerrights.wiki/index.php?title=User:AnotherConsumerRightsPerson/Sandbox&oldid=30697 these two variants] of the incomplete tag and if the idea works at all for making them smaller. I haven't changed div tags at all, but it is just a simple thing to make it smaller. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 20:26, 19 November 2025 (UTC)
:::I think making them smaller will be more to do with reducing their title text size, and maybe boldness, to be less in-your-face (but still obvious. perhaps more like the 'revision as of...' box you can see if you click the link to the variants you just posted [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 00:54, 20 November 2025 (UTC)
::::Ah I don't know much about how to do CSS, and therefore can't do that, but I could just try looking at some resources online to figure it out like how I learned HTML. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 06:17, 20 November 2025 (UTC)
:::::@[[User:Keith|Keith]] Had another go at it [https://consumerrights.wiki/index.php?title=User:AnotherConsumerRightsPerson/Sandbox&oldid=30772 here] and although it definitely isn't perfect, I just want to know what you think of it before I continue. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:50, 20 November 2025 (UTC)
::::::Obviously the spacing needs to come in a bit from the side, but it's certainly closer to what we want! I think changing 'incomplete' to 'verification concerns' or something might make sense (since that's what it's usually used for) [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 21:32, 20 November 2025 (UTC)
:::::::Just my 2 cents... I like that it says incomplete and has fields to specify. I find myself using it for things beyond verification, such as how to improve the language, structure, etc. Basically I've been using it as a catch-all, which I know is against what it's intended for, but I've also noticed some users actually commit to those specific changes because it shows how an article could be improved with small efforts.
:::::::I have not been active lately, so I'm not completely certain what improvements @[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] has been making to the other templates. But I think going broad could be good, while having input fields for mods or whoever to specify the issues. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 19:25, 21 November 2025 (UTC)
::::::::I haven't made any other changes to templates except for deleting a couple, but I have to agree that the incomplete template is often used for what it isn't meant to be used for, but does make sense why; I thought for a while that it was just for articles that are better than stubs, but still need to be marked. It isn't clear by nature as it currently is on what it does unless you read the read more bit. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:30, 21 November 2025 (UTC)

==Tone appeal - Smartwool==

Hi, since the [[Smartwool adds forced arbitration to EULA|Smartwool EULA incident]] is on "Highlighted Article", I would like to ask if there's any more tone issues; and if there are, some guidance/assistance on fixing them. Thank you for your time! [[User:Raster|Raster]] ([[User talk:Raster|talk]]) 04:09, 22 November 2025 (UTC)

:After a quick read, tone seems okay, but if you do want to help out, I think expanding it is a great step forward, as it is currently quite small. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 09:12, 22 November 2025 (UTC)

== Approve deletion request ==

Regarding my article on Bahnhof, I have all the emails mentioned in the article, and I can share them with you. I also have other direct communications with the CEO (who is also the media contact). I did not mention those in the article to avoid making it personal.

However, I have no idea whether customers are facing the same treatment or just me, and I did not see any media reporting on it, therefore I can not get you a confirmation from a second source.

I published this article as consumer advocacy and to start documenting this company's abuse of their own terms of services.

I am sorry my article did not meet your standards. I could not find how to delete it, so please go ahead and delete it from your site. [[User:Se|Se]] ([[User talk:Se|talk]]) 09:40, 22 November 2025 (UTC)

Talk:Bahnhof

2025-11-15T11:14:34Z

Se: /* Initial chat with Bahnhof customer support */ new section

== Initial chat with Bahnhof customer support ==

Here is a transcription of a chat with Bahnhof customer support:

Linus har gått med i konversationen

08:01

Linus

08:01

Hej och välkommen till Bahnhof, hur kan jag hjälpa dig?

08:02

Du

Hej, I have a public IP and I was running a mail server for 2 years. my IP is not on any blacklist, and has never been. I registered the server with Google, Yahoo, Bing, and Yandex. Now I can not send mail. Have you blocked outgoing smtp connections to port 25?

Linus

08:03

I will have a look, hang on!

Linus

08:04

Yes, port 25 is blocked in your net due to safety reasons!

08:04

Du

why? did you see any threat from my ip?

08:05

Du

I send a few emails per month from that server. Never sent bulk mail. and most of my communication is internal.

08:06

Du

If you see a threat from my IP, I would like to discuss it with you

Linus

08:06

No it is actually one port among others that is blocked by default. But did it work for you earlier?

08:07

Du

Yes, for two years. I came from vacation, and wanted to send an email. I returned 5 days later. This caused disturbance to a project I am working on

08:08

Du

Besides, sending email is a freedom of speech topic, you can not just block it like that.

Linus

08:10

Hmm okay, I am mostly surprised it worked at all earlier!

Well it's not really a decision I have taken, it's one port among a lot of others that are blocked in all open city-nets, due to them frquently being abused.

I can however try to re-send your public ip then you can try again?

08:11

Du

All I want is to unblock it. I know that email can be abused, but what you are saying is collective punishment, which is forbidden under international law.

08:12

Du

If somebody abused a service, you can not punish everybody else.

08:13

Du

Please unblock my outgoing ports, and if you see any issue with my network, let's discuss them.

Linus

08:15

Well it is not something I have the authority to do, but I can make a case of it to our net-department and they can take a look at it.

08:15

Du

I already sent an email, no response. How do I follow up with you?

08:16

Du

ärende nummer 670187

Linus

08:18

Yes I see. I will tie it to the new ticket I have created 672084. They will get back to you during the day on email!

08:18

Du

I hope so, thank you for your support.

Linus

08:18

No worries! 🙂

08:19

Du

can you send me a transcript of our chat?

Linus

08:19

We can't "save" the chat but feel free to screenshot it! [[User:Se|Se]] ([[User talk:Se|talk]]) 11:14, 15 November 2025 (UTC)

Consumer Rights Wiki - User contributions [en]

Talk:Bahnhof

Consumer Rights Wiki talk:Moderators' noticeboard

Talk:Bahnhof