Consumer Rights Wiki - User contributions [en]

https://mirror.consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=SquidthePlummer Consumer Rights Wiki - User contributions [en] 2026-05-20T01:53:07Z User contributions MediaWiki 1.44.0 https://mirror.consumerrights.wiki/index.php?title=User:SquidthePlummer&diff=45156 User:SquidthePlummer 2026-03-20T06:11:55Z

<p>SquidthePlummer: </p> <hr /> <div> <br /> I joined or started contributing to this wiki because i feel there's a lot of articles missing that i feel should be included in the wiki that no one was adding. I don't remember exactly when I first saw the wiki, but I had the assumption of "hey, it's just starting, somebody will add it eventually" and years later, came back to check on it again and to see that it still wasn't added (I figured that a lot more people will be involved in this) , which really bothered me, so . . . . . tada- i appeared and figured ''hey, if no one else will add it, I will!'' Also note; I ain't on discord or any social media apps AND NEVER WILL BE!!!! (might make an exception here like i already did creating this account) <br /> <br /> So my goal? Try to add as non-popular, not known information that is really hard to find anywhere else out there to the wiki to add (of course that is relevant to the wiki's goal and guidelines) or to add the most complicated or time consuming tasks, all with the purpose of sharing my knowledge to everyone else, as people say, sharing is caring, and knowledge is power. <br /> <br /> Now stop wasting your time reading this as I did typing this user page and start contributing to this wiki will ya? <br /> <br /> '''Articles/incidents created. Total: 36''' <br /> *[[McDonald's]]<br /> *[[Wendy's]]<br /> *[[Burger King]]<br /> *[[Arby's]]<br /> *[[Red Robin]]<br /> *[[Restaurant Brands International|Restaurant Brand International]]<br /> *[[Restaurant Brands International caught training AI models using customer voices]]<br /> *[[McDonald's Japan malware attack|Mcdonalds Japan Malware Attack]]<br /> *[[McDonald's 2017 India Leak|McDonalds 2007 India Leak]]<br /> *[[Zoom Communications|Zoom]]<br /> *[[Zoom (Product)]]<br /> *[[Intel Management Engine]]<br /> *[[Chipotle]]<br /> *[[Yum! Brands]]<br /> *[[PepsiCo|Pepsico]]<br /> *[[KFC]]<br /> *[[Pizza Hut]]<br /> *[[Taco Bell]]<br /> *[[Papa John's]]<br /> *[[Domino's]]<br /> *[[7-Eleven]]<br /> *[[QuikTrip]]<br /> *[[Kwik Trip]]<br /> *[[Chevron]]<br /> *[[Shell]]<br /> *[[Tim Hortons]]<br /> *[[Popeyes]]<br /> *[[Subway]]<br /> *[[Buffalo Wild Wings]]<br /> *[[In-N-Out Burger|In N Out]]<br /> *[[Chick-fil-A|Chick Fil A]]<br /> *[[Shake Shack]]<br /> *[[Sonic]]<br /> *[[Panda Express]]<br /> *[[Jack in the Box]]<br /> *[[Dairy Queen]]<br /> <br /> Stolen from JodyBruchonFan; [https://old.bitchute.com/video/Hjspu7QV7O0/ Why Privacy Matters, Even if you don't have nothing to hide]<br /> <br /> <br /> [[wikipedia:Dairy_Queen|International Dairy Queen, Inc.]], also referred as '''Dairy Queen,''' was founded in 6 June 1940 and is a American fast food restaurant chain primary serving a variety of hot and fried food items, along with frozen diary products.</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Dairy_Queen&diff=45155 Dairy Queen 2026-03-20T05:48:14Z

<p>SquidthePlummer: this is the only incident i can find of the company</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1940-06-22<br /> |Industry=Food<br /> |Logo=Dairy Queen logo.png<br /> |ParentCompany=Berkshire Hathaway<br /> |Type=Subsidiary<br /> |Website=http://dairyqueen.com/<br /> }}{{StubNotice}}{{Ph-C-Int}}[[wikipedia:Dairy_Queen|International Dairy Queen, Inc.]] <br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===Cybersecuriy Incident===<br /> https://www.securityweek.com/dairy-queen-says-pos-systems-were-hit-malware/<br /> <br /> https://time.com/3487297/dairy-queen-hack/<br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> {{Ph-C-SA}}<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Dairy_Queen&diff=45154 Dairy Queen 2026-03-20T05:32:47Z

<p>SquidthePlummer: never heard of this untill now</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1940-06-22<br /> |Industry=Food<br /> |Logo=Dairy Queen logo.png<br /> |ParentCompany=Berkshire Hathaway<br /> |Type=Subsidiary<br /> |Website=http://dairyqueen.com/<br /> }}<br /> {{Ph-C-Int}}<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> {{Ph-C-Inc}}<br /> <br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===Example incident one (''date'')===<br /> {{Main|link to the main CR Wiki article}}<br /> Short summary of the incident (could be the same as the summary preceding the article).<br /> ===Example incident two (''date'')===<br /> ...<br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> {{Ph-C-SA}}<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=File:Dairy_Queen_logo.png&diff=45153 File:Dairy Queen logo.png 2026-03-20T05:28:45Z

<p>SquidthePlummer: </p> <hr /> <div>== Licensing ==<br /> {{From Wikimedia}}</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=McDonald%27s&diff=45112 McDonald's 2026-03-20T02:54:47Z

<p>SquidthePlummer: date format change</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1940-05-15<br /> |Industry=Food<br /> |Type=Public<br /> |Website=https://corporate.mcdonalds.com/corpmcd/home.html,https://www.mcdonalds.com/us/en-us.html<br /> |Logo=McDonald's Golden Arches.svg.webp}}<br /> <br /> Founded in May 15, 1940 by Richard and Maurie McDonald, [[wikipedia:McDonald's|McDonald's Corporation]] is an American fast food restaurant chain with a net worth of $230.52 billion and owning 36,500 stores across 100 countries.<ref>{{Cite web |date=20 January 2026 |title=How Many McDonald's Restaurants Are There in the United States? |url=https://www.locationscloud.com/intelligence-reports/mcdonalds-usa/ |url-status=live |archive-url=http://web.archive.org/web/20251129180454/https://www.locationscloud.com/intelligence-reports/mcdonalds-usa/ |archive-date=29 November 2025 |access-date=5 February 2026 |website=Locations Cloud}}</ref> Besides food services, McDonald's offers other services and product with their own AI assistant named Olivia, [https://mcdelivery.co.in/bug-bounty bug bounty hunter program] (only in India), McDelivery, the McDonald's App, and its spinoff restaurant [[wikipedia:CosMc's|CosMc's]] (closed on May 23, 2025). <br /> <br /> McDonald's is part of several organizations and partnerships, like the [https://www.sourcewatch.org/index.php?title=National_Restaurant_Association National Restaurant Association], [https://www.sourcewatch.org/index.php?title=International_Franchise_Association International Franchise Association] and [https://corporate.mcdonalds.com/corpmcd/our-stories/article/mcd-google-cloud-announce-partnership.html google cloud partnership.] <br /> <br /> ==Consumer-impact summary==<br /> <br /> *Privacy Concerns<br /> *Security Vulnerabilities<br /> *Holding security risks from public<br /> *False Advertising<br /> <br /> <br /> <br /> <br /> ==Incidents==<br /> {| class="wikitable"<br /> |+<br /> !Controversy<br /> !Year<br /> !Background Info<br /> !Aftermath<br /> |-<br /> ![[McDonald's Japan malware attack]]<br /> !2006<br /> !On August 4, 2006, [[McDonald's]] Japan ran a promotion that included MP3 Players as the prize for the 10,000 winners. The MP3 Player contain malware that steals passwords and login credentials of customers.<br /> !On August 7, McDonald's issued an public apology to any customers affected. The company offered a Web link that removes the malware and allowed winners to return their MP3 players for a free replacement.<br /> |-<br /> |McDonald's Customer Database Hack<br /> |2010<br /> |McDonald's advertisement partner [[wikipedia:Leo_Burnett_Worldwide#References|Arc Worldwide]], hired an email database management firm Silverpop Systems <ref>{{Cite web |last=Charette |first=Robert |date=15 December 2010 |title=McDonald's Data Breach: Supersized? |url=https://spectrum.ieee.org/mcdonalds-data-breach-supersized |url-status=live |archive-url=http://web.archive.org/web/20240420080626/https://spectrum.ieee.org/mcdonalds-data-breach-supersized |archive-date=20 April 2024 |access-date=13 February 2026 |website=IEEE.org}}</ref><ref>{{Cite web |last=Constantin |first=Lucian |date=15 December 2010 |title=Leaks at Walgreens, McDonald's, deviantART and 100 Others Linked to Single Breach |url=https://news.softpedia.com/news/Leaks-at-Walgreens-McDonald-s-deviantART-and-100-Others-Linked-to-Single-Breach-172797.shtml |url-status=live |archive-url=http://web.archive.org/web/20101218232130/http://news.softpedia.com:80/news/Leaks-at-Walgreens-McDonald-s-deviantART-and-100-Others-Linked-to-Single-Breach-172797.shtml |archive-date=18 December 2010 |access-date=13 February 2026 |website=SoftPedia}}</ref> that suffered a massive security breach, resulting in customers email addresses, names, phone numbers, and postal addresses being leaked. <ref>{{Cite web |last=Karp |first=Gregory |date=13 December 2010 |title=Security breaches at three firms expose vulnerability of customer information |url=https://www.latimes.com/archives/la-xpm-2010-dec-13-la-fi-mcdonalds-20101213-story.html |url-status=live |archive-url=http://web.archive.org/web/20260213213751/https://www.latimes.com/archives/la-xpm-2010-dec-13-la-fi-mcdonalds-20101213-story.html |archive-date=13 February 2026 |access-date=13 February 2026 |website=Los Angeles Time}}</ref><ref>{{Cite web |date=13 December 2010 |title=Hackers Steal Customer Data from McDonald's Partner Database |url=https://thehackernews.com/2010/12/hackers-steal-mcdonalds-customer-data.html |url-status=live |archive-url=http://web.archive.org/web/20260213213751/https://thehackernews.com/2010/12/hackers-steal-mcdonalds-customer-data.html |archive-date=13 February 2026 |access-date=13 February 2026 |website=The Hacker News}}</ref><ref>{{Cite web |date=13 December 2010 |title=McDonald’s says customer database hacked |url=https://www.mercurynews.com/2010/12/13/mcdonalds-says-customer-database-hacked/ |url-status=live |archive-url=http://web.archive.org/web/20170504172619/http://www.mercurynews.com/2010/12/13/mcdonalds-says-customer-database-hacked/ |archive-date=4 May 2017 |access-date=13 February 2026 |website=The Mercury News}}</ref> McDonald's didn't report on the amount of customers affected.<br /> |The hacker's have not been caught.<br /> |-<br /> |[[McDonald's 2017 India Leak|McDonald's India Leak]]<br /> |2017<br /> |Reported by a cybersecurity firm Fallible, a vulnerability in McDelivery allowed leakage of 2.2 million customers information.<br /> |McDonald's responded with a public statement and applying a patch for the vulnerability.<br /> |-<br /> |McDonald's South Korea and Taiwan Hack<br /> |2021<br /> |McDonald's was hacked in Taiwan, US (though very minimal impact) and South Korea that included customers emails, phone numbers, and delivery addresses. Details for this lawsuits remain limited, however the company did report of it not being ransomware and collaborating with authorities on the issue. <ref>{{Cite web |last=Lyngaas |first=Sean |date=11 June 2021 |title=McDonald’s discloses hack of customer data in South Korea and Taiwan |url=https://cyberscoop.com/mcdonalds-hack-korea-taiwan-customers/ |url-status=live |archive-url=http://web.archive.org/web/20251014202640/https://cyberscoop.com/mcdonalds-hack-korea-taiwan-customers/ |archive-date=14 October 2025 |access-date=2 February 2026 |website=Cyberscoop}}</ref><ref>{{Cite web |date=14 June 2021 |title=McDonald's Corp suffers data breach |url=https://www.securitymagazine.com/articles/95404-mcdonalds-corp-suffers-data-breach |url-status=live |archive-url=http://web.archive.org/web/20251112104952/https://www.securitymagazine.com/articles/95404-mcdonalds-corp-suffers-data-breach |archive-date=12 November 2025 |access-date=2 February 2026 |website=Security Magazine}}</ref><ref>{{Cite web |last=Sabet |first=Keumars |date=14 June 2021 |title=Personal data exposed in McDonald’s data breach |url=https://www.itpro.com/security/data-breaches/359862/personal-data-exposed-in-mcdonalds-data-breach |url-status=live |archive-url=http://web.archive.org/web/20250428054719/https://www.itpro.com/security/data-breaches/359862/personal-data-exposed-in-mcdonalds-data-breach |archive-date=28 April 2025 |access-date=1 February 2026 |website=ITpro}}</ref><br /> |The hacker's have not been caught, as this is still an ongoing issue.<br /> |-<br /> |McDonald's fined for storing customer's data<br /> |2023<br /> |Hackers access personal data of 4.87 million customers due to McDonald's containing backup files of customers and not removing files after data retention period expired. <ref>{{Cite web |date=5 February 2026 |title=McDonald’s Korea fined $540k over data breach |url=https://qsrmedia.asia/legal/news/mcdonalds-korea-fined-540k-over-data-breach |url-status=live |archive-url=http://web.archive.org/web/20240530024741/https://qsrmedia.asia/legal/news/mcdonalds-korea-fined-540k-over-data-breach |archive-date=30 May 2024 |access-date=5 February 2026 |website=QSR Media Asia}}</ref><ref>{{Cite web |date=22 May 2023 |title=McDonald's Korea fined 696 million won for breach of customers' personal data |url=https://koreajoongangdaily.joins.com/2023/03/22/business/industry/McDonalds-McDonalds-Korea-personal-information/20230322173615661.html |url-status=live |archive-url=http://web.archive.org/web/20251006020216/https://koreajoongangdaily.joins.com/2023/03/22/business/industry/McDonalds-McDonalds-Korea-personal-information/20230322173615661.html |archive-date=6 October 2025 |access-date=5 February 2026 |website=Korea JoonAng Daily}}</ref><br /> |McDonald's was fined 696 million wan ($532,110 )<br /> |-<br /> |McDonald's India McDelivery Security Vulnerability<br /> |2024<br /> |An Security Researcher going by an alias Eaton, discovered an vulnerability that leaked costumers names, email addresses, phone numbers. vehicle numbers, profile pictures, and allowed tracking real-time location of their deliveries.<ref>{{Cite web |date=19 December 2024 |title=I’m Lovin’ It: Exploiting McDonald’s APIs to hijack deliveries and order food for a penny |url=https://eaton-works.com/2024/12/19/mcdelivery-india-hack/ |url-status=live |archive-url=http://web.archive.org/web/20251107083737/https://eaton-works.com/2024/12/19/mcdelivery-india-hack/ |archive-date=7 November 2025 |access-date=8 February 2026 |website=EatonWorks}}</ref><ref>{{Cite web |last=McKinney |first=Derek |date=23 December 2024 |title=McDonalds delivery customers put at risk by possible data breach |url=https://derektmckinney.com/mcdonalds-delivery-customers-put-at-risk-by-possible-data-breach/ |url-status=live |archive-url=http://web.archive.org/web/20250915151853/https://derektmckinney.com/mcdonalds-delivery-customers-put-at-risk-by-possible-data-breach/ |archive-date=15 September 2025 |access-date=8 February 2026 |website=derektmckinney}}</ref><br /> |McDonald's Fixed the issue on August 23. On November 13, through their bounty program, sent Eaton an $240 amazon gift-card.<br /> |}<br /> {| class="wikitable"<br /> |+<br /> |}<br /> <br /> ==Lawsuits==<br /> {| class="wikitable"<br /> !Controversy<br /> !Year<br /> !Background Info<br /> !Aftermath<br /> |-<br /> |[[wikipedia:McLibel_case#Judgment|McDonald's Libel trial]]<br /> |1997<br /> |McDonald's sued environmental activists Helen Steel and David Morris over a factsheet that contained claims of McDonald's environmental practices, treatment of animals, nutritional information, marketing towards children, and labor practices. The Trial spanned nearly 10 years, resulting in it being the longest trial in British history.<br /> |McDonald's was found liable for false advertising, mistreatment of animals, and liable for some environmental damage. The Court found that several claims were defamatory, rewarding McDonald's £60,000 in damages.<br /> |-<br /> |McDonald's violation of Illinois data protection law<br /> |2021<br /> |On July 20. Carpenter filled a class action lawsuit against McDonald's for collection of customers voice prints without prior consent. McDonald's attempted to dismiss the claim, arguing any voice data collected didn't meet criteria for an voiceprint because it doesn't identify an individual, however the dismissal was denied. <ref>{{Cite web |last=Blakey |first=John |date=28 May 2021 |title=Carpenter v. McDonald's Corporation (1:21-cv-02906) |url=https://www.courtlistener.com/docket/59950073/carpenter-v-mcdonalds-corporation/ |url-status=live |archive-url=http://web.archive.org/web/20240714095842/https://www.courtlistener.com/docket/59950073/carpenter-v-mcdonalds-corporation/ |archive-date=14 July 2024 |access-date=5 February 2026 |website=Court Listener}}</ref><ref>{{Cite web |date=23 March 2023 |title=McDonald’s seeks ban to forbid confidential consumer information disclosure in voice data lawsuit |url=https://pogowasright.org/mcdonalds-seeks-ban-to-forbid-confidential-consumer-information-disclosure-in-voice-data-lawsuit/ |url-status=live |archive-url=http://web.archive.org/web/20240229213943/https://www.pogowasright.org/mcdonalds-seeks-ban-to-forbid-confidential-consumer-information-disclosure-in-voice-data-lawsuit/ |archive-date=29 February 2024 |access-date=5 February 2026 |website=PogowasRight}}</ref><br /> |Still in progress<br /> |-<br /> |McDelivery orders Data Breach in South Korea<br /> |2021<br /> |Customers who placed an McDelivery order in South Korea were affected by an data breach that exposes customers’ addresses, phone numbers, and email addresses. <ref>{{Cite web |last=Edwards |first=Jessy |date=7 October 2021 |title=McDelivery Customers Serve McDonald’s Class Action Lawsuit After Data Breach |url=https://topclassactions.com/lawsuit-settlements/privacy/data-breach/mcdelivery-customers-serve-mcdonalds-class-action-lawsuit-after-data-breach/ |url-status=live |archive-url=http://web.archive.org/web/20231010122451/https://topclassactions.com/lawsuit-settlements/privacy/data-breach/mcdelivery-customers-serve-mcdonalds-class-action-lawsuit-after-data-breach/ |archive-date=10 October 2023 |access-date=5 February 2026 |website=Top Class Action}}</ref> <ref>{{Cite web |last=Shaak |first=Erin |date=7 October 2021 |title=McDonald’s Hit with Class Action Over April 2021 Data Breach [DISMISSED] |url=https://www.classaction.org/blog/mcdonalds-hit-with-class-action-over-april-2021-data-breach |url-status=live |archive-url=http://web.archive.org/web/20250426173534/https://www.classaction.org/blog/mcdonalds-hit-with-class-action-over-april-2021-data-breach |archive-date=26 April 2025 |access-date=5 February 2026 |website=ClassAction}}</ref><br /> |Case was dropped, both agreed to cover their own cost, however settlement agreements are unknown.<br /> |-<br /> |McDonald's False Advertising of McRib Ingredients<br /> |2025<br /> |On December 23, Mcdonalds was sued for the product "McRib" not containing real rib meat. McDonald's responded by saying the product contains boneless pork mixed with barbecue sauce, onions, and pickles. <ref>{{Cite web |last=Cabbagestalk |first=Iesha |date=4 January 2026 |title=McDonald’s Hit With Class Action Lawsuit Over McRib Ingredients |url=https://balleralert.com/profiles/blogs/mcdonalds-sued-over-mcrib-ingredients/ |url-status=live |archive-url=http://web.archive.org/web/20260105021756/https://balleralert.com/profiles/blogs/mcdonalds-sued-over-mcrib-ingredients/ |archive-date=5 January 2026 |access-date=5 February 2026 |website=Baller Alert}}</ref><br /> |Still in progress<br /> |}<br /> <br /> ==See also==<br /> <br /> *[[7-Eleven]]<br /> *[[Domino's]]<br /> *[[Wendy's]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=User:SquidthePlummer&diff=45063 User:SquidthePlummer 2026-03-20T01:34:59Z

<p>SquidthePlummer: added total</p> <hr /> <div> <br /> I joined or started contributing to this wiki because i feel there's a lot of articles missing that i feel should be included in the wiki that no one was adding. I don't remember exactly when I first saw the wiki, but I had the assumption of "hey, it's just starting, somebody will add it eventually" and years later, came back to check on it again and to see that it still wasn't added (I figured that a lot more people will be involved in this) , which really bothered me, so . . . . . tada- i appeared and figured ''hey, if no one else will add it, I will!'' Also note; I ain't on discord or any social media apps AND NEVER WILL BE!!!! (might make an exception here like i already did creating this account) <br /> <br /> So my goal? Try to add as non-popular, not known information that is really hard to find anywhere else out there to the wiki to add (of course that is relevant to the wiki's goal and guidelines) or to add the most complicated or time consuming tasks, all with the purpose of sharing my knowledge to everyone else, as people say, sharing is caring, and knowledge is power. <br /> <br /> Now stop wasting your time reading this as I did typing this user page and start contributing to this wiki will ya? <br /> <br /> '''Articles/incidents created. Total: 35''' <br /> *[[McDonald's]]<br /> *[[Wendy's]]<br /> *[[Burger King]]<br /> *[[Arby's]]<br /> *[[Red Robin]]<br /> *[[Restaurant Brands International|Restaurant Brand International]]<br /> *[[Restaurant Brands International caught training AI models using customer voices]]<br /> *[[McDonald's Japan malware attack|Mcdonalds Japan Malware Attack]]<br /> *[[McDonald's 2017 India Leak|McDonalds 2007 India Leak]]<br /> *[[Zoom Communications|Zoom]]<br /> *[[Zoom (Product)]]<br /> *[[Intel Management Engine]]<br /> *[[Chipotle]]<br /> *[[Yum! Brands]]<br /> *[[PepsiCo|Pepsico]]<br /> *[[KFC]]<br /> *[[Pizza Hut]]<br /> *[[Taco Bell]]<br /> *[[Papa John's]]<br /> *[[Domino's]]<br /> *[[7-Eleven]]<br /> *[[QuikTrip]]<br /> *[[Kwik Trip]]<br /> *[[Chevron]]<br /> *[[Shell]]<br /> *[[Tim Hortons]]<br /> *[[Popeyes]]<br /> *[[Subway]]<br /> *[[Buffalo Wild Wings]]<br /> *[[In-N-Out Burger|In N Out]]<br /> *[[Chick-fil-A|Chick Fil A]]<br /> *[[Shake Shack]]<br /> *[[Sonic]]<br /> *[[Panda Express]]<br /> *[[Jack in the Box]]<br /> <br /> Stolen from JodyBruchonFan; [https://old.bitchute.com/video/Hjspu7QV7O0/ Why Privacy Matters, Even if you don't have nothing to hide]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Chipotle&diff=45062 Chipotle 2026-03-20T01:27:02Z

<p>SquidthePlummer: impact summary</p> <hr /> <div>{{StubNotice}}{{CompanyCargo<br /> |Founded=1993-07-13<br /> |Industry=Food<br /> |Logo=Chipotle Mexican Grill Logo.png<br /> |Type=Public<br /> |Website=https://chipotle.com/<br /> }}<br /> '''{{wplink|Chipotle Mexican Grill, Inc.}}''', also known as '''Chipotle''' is an American chain of {{wplink|fast casual}} restaurants primarily serving burritos and bowls across over 4000 locations globally. It was founded on 13 July 1993. The company has created several companies delving into a range of food items and service such as the Pizzeria Locale, ShopHouse Southeast Asian Kitchen, Tasty Made, Farmesa, and Soul Daddy, however all has since been shut down. <br /> <br /> ==Consumer-impact summary==<br /> <br /> * Security Vulnerabilities<br /> * Health Violations / Outbreaks<br /> * Privacy Violations<br /> * Shift to more wealthier customers <br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Data Breach (2004)===<br /> Around 2004, Hackers gained access to '''Chipotle''' payment systems, stealing customers data labelled as "Track 2" that contained customers name, card number, card expiration date, and card verification number. '''Chipotle''' found out about the attack in August after their merchant bank informed the company of the attack. Although specific details aren't publicized, through fillings with the Securities Exchange Commission:, the company lost an estimate $4.3 million in revenue starting 2004 through 2006.<ref name=":1" /><br /> <br /> ===Misleading Advertisement regarding contents of Calories in products (2016)===<br /> In November, three customers filed a lawsuit against '''Chipotle''' for falsely advertising the quantity of calories contained in various products after eating a Chorizo Burrito that indicated the product will contain 300 calories with an in-store sign, however the actual contents amounted to over 1000 calories.<ref>{{Cite web |last=McNeal |first=Stephanie |date=22 November 2016 |title=People Are Furious With Chipotle Because They Thought A Burrito Was 300 Calories |url=https://www.buzzfeednews.com/article/stephaniemcneal/not-300-calories |url-status=live |access-date=13 March 2026 |website=BuzzFeed News}}</ref> '''Chipotle''' responded via a tweet on [[X Corp|Twitter]] (now X) saying; "I'm sorry for the confusion, but we'll make things more clear next time. The 300 calories is for the chorizo."<ref>{{Cite web |date=24 November 2016 |title=Chipotle sued over misleading '300-Calorie' burrit |url=https://abc13.com/post/chipotle-sued-over-misleading-300-calorie-burrito/1623869/ |url-status=live |access-date=13 March 2026 |website=ABC13}}</ref> The lawsuit reached a settlement in October 2017 that resulted in '''Chipotle''' changing their signs to display correct calories contents and rewarding the plaintiffs $5000.<ref name=":0" /> <br /> <br /> ===Chipotle Used Customers Faces without their consent (2017)===<br /> In January 2017, Leah Caldwell filed a lawsuit against '''Chipotle''' for unlawful advertisement and marketing of her photo, seeking over $2.2 billion in damages.<ref>{{Cite web |date=25 January 2017 |title=Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit |url=https://www.tarterkrinsky.com/insights/using-a-persons-image-for-commercial-purposes-lessons-learned-from-the-chipotle-2-2-billion-lawsuit |url-status=live |access-date=13 March 2026 |website=TarterKrinsky & Drogin}}</ref> In 2006, Leah Caldwell sat in a '''Chitpotle''' restaurant when photographer Steve Adams took a photo of her while eating. Before leaving, Steve Adams asked her to sign the sign a release form, however she declined.<ref>{{Cite web |last=Pham |first=Peter |date=6 January 2017 |title=Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission |url=https://www.foodbeast.com/news/chipotle-2billion-photo/ |url-status=live |access-date=13 March 2026 |website=FoodBeast}}</ref> Around December 2014, she discovered her photo was used as promotion in Florida and Califronia '''Chipotle''' restaurants up untill 2015.<ref>{{Cite web |last=Hillen |first=Brittany |date=9 January 2017 |title=Chipotle sued for $2.2b for allegedly using woman's photo without permission |url=https://www.dpreview.com/news/0452748489/chipotle-sued-for-2-2b-for-allegedly-using-womans-photo-without-permission |url-status=live |access-date=13 March 2026 |website=DPreview}}</ref><ref>{{Cite web |date=22 November 2022 |title=A Woman Is Suing Chipotle For $2.2 Billion |url=https://www.hotnewhiphop.com/468369-a-woman-is-suing-chipotle-for-s22-billion-news |url-status=live |access-date=13 March 2026 |website=HnHH}}</ref> The Lawsuit reached a settlement in 2017, however specific details surrounding the agreement still remain unknown.<ref name=":0">{{Cite web |last=Smith |first=Jacob |date=31 October 2024 |title=13 Shady Things You Can't Ignore About Chipotle |url=https://www.thetakeout.com/1697181/shady-things-about-chipotle/ |url-status=live |access-date=13 March 2026 |website=TheTakeout}}</ref><br /> <br /> ===Data Breach (2017)===<br /> Between 24 March to 18 April, hackers were able to infiltrate '''Chipotle''' {{Wplink|point of sale}} systems through a malware attack, affecting over 2,250 locations globally and resulting in some customers name, card number, expiration date, and verification code information being stolen. On 25 April, '''Chipotle''' disclosed and started an investigation into the incident. Additionally The company claimed no other information was collected.<ref>{{Cite web |date=26 May 2017 |title=CHIPOTLE MEXICAN GRILL REPORTS FINDINGS FROM INVESTIGATION OF PAYMENT CARD SECURITY INCIDENT |url=https://www.oag.ca.gov/system/files/Chipotle%20-%20Substitute%20Notice%20and%20Press%20Release_0.pdf |url-status=live |access-date=13 March 2026 |website=Chipotle — Security Inciden}}</ref> <blockquote>“During the investigation we removed the malware, and we continue to work with cyber security firms to evaluate ways to enhance our security measures,” In addition, we continue to support law enforcement”s investigation and are working with the payment card networks so that the banks that issue payment cards can be made aware and initiate heightened monitoring.”<ref>{{Cite web |last=TRUȚĂ |first=Filip |date=30 May 2017 |title=Chipotle customers told to 'remain vigilant' as POS hack probe reveals most restaurants affected |url=https://www.bitdefender.com/en-us/blog/hotforsecurity/chipotle-customers-told-to-remain-vigilant-as-pos-hack-probe-reveals-most-restaurants-affected |url-status=live |access-date=13 March 2026 |website=Bitdefender}}</ref></blockquote>This resulted in a lawsuit being filed against '''Chipotle''' on 04 May for failure to conduct adequate security measures and prevent future breaches.<ref name=":1">{{Cite web |last=Rizzi |first=Corrado |date=4 May 2017 |title=Guac Is Extra: Financial Outlet Sues Chipotle Over March '17 Data Breach |url=https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach |url-status=live |access-date=13 March 2026 |website=ClassAction}}</ref> A settlement was reached in 2019, compensating customers affected between 24 March and 18 April $250 or $10000.<ref>{{Cite web |date=23 July 2019 |title=Chipotle Data Breach Class Action Settlement |url=https://topclassactions.com/lawsuit-settlements/closed-settlements/chipotle-data-breach-class-action-settlement/ |url-status=live |access-date=14 March 2026 |website=Top Class Action}}</ref><br /> <br /> ===Data Breach (2019)===<br /> Around April 2019, people posted on [[Reddit]] and Twitter (now X) that their accounts were being used to order food across different locations.<ref>{{Cite web |date=24 April 2019 |title=DATA BREACH AT CHIPOTLE FAST FOOD RESTAURANT, DOZENS OF APP ACCOUNTS WERE HACKED |url=https://iicybersecurity.wordpress.com/2019/04/24/data-breach-at-chipotle-fast-food-restaurant-dozens-of-app-accounts-were-hacked/ |url-status=live |access-date=14 March 2026 |website=International Institute of Cyber Security}}</ref> A spokesperson at '''Chipotle''' responded by saying the attack was due to credential stuffing, however several customers claimed to have unique passwords specific to '''Chipotle'''.<ref>{{Cite web |last=Whittaker |first=Zack |date=17 April 2019 |title=Chipotle customers are saying their accounts have been hacked |url=https://techcrunch.com/2019/04/17/chipotle-accounts-hacked/ |url-status=live |access-date=14 March 2026 |website=Techrunch}}</ref> The exact amount of customers affected, along with specific dates towards fixing the vulnerability and names of perpetrators, still remains unknown.<br /> <br /> ===Sending Automated Spam Messages To customers without Consent===<br /> <br /> ====2017 Incident====<br /> On 21 December 2017, Richard Rabinowitz filed a class action lawsuit against '''Chipotle''' for allegedly violating the Telephone Consumer Protection Act by sending customers marketing messages without consent through their automatic telephone dialing system. Around 17 November through 18 December, Richard Rabinowitz received 5 messages marketing the newly released Queso, however the plaintiff claims it wasn't targeted marketing because Queso wasn't positively received by customers.<ref>{{Cite web |last=Rizzi |first=Corrado |date=10 January 2018 |title=Florida Man Files Class Action Against Chipotle Over Alleged Unsolicited Text Messages |url=https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages |url-status=live |access-date=13 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still in progress. <br /> <br /> ====2019 Incident====<br /> On 19 June 2019, a lawsuit was filed against '''Chipotle''' for allegedly sending customers marketing messages without consent using an automatic dialer for promotion of their products. As of March 2026, the case is still ongoing.<ref>{{Cite web |last=Rizzi |first=Corrado |date=19 July 2019 |title=Chipotle Hit with TCPA Class Action Over Alleged Automated Text Messages |url=https://www.classaction.org/news/chipotle-hit-with-tcpa-class-action-over-alleged-automated-text-messages |url-status=live |access-date=13 March 2026 |website=ClassAction}}</ref><br /> <br /> ====2023 Incident====<br /> On 18 January 2023, Sandra Diaz filed a lawsuit against '''Chipotle''' after receiving marketed messages on 31 October without having given consent. The plaintiff alleges the company sent messages to customers using an automatic dialing system, dating to early July 2021.<ref name=":1" /> As of March 2026, the lawsuit is still in progress.<br /> <br /> ===False Advertising on non-GMO food (2015)===<br /> On 28 August 2015, '''Chipotle''' was sued for falsely advertising their products not using ingredients containing GMO after conducting an advertisement campaign promising consumers their "G-M-Over it".<ref>{{Cite web |date=14 March 2026 |title=Food With Integrity --G-M-Over It |url=https://www.chipotle.com/gmo |url-status=dead |archive-url=https://web.archive.org/web/20150427153107/http://chipotle.com/gmo |archive-date=27 April 2015 |access-date=14 March 2026 |website=Chipotle}}</ref><ref>{{Cite web |date=1 September 2015 |title=Woman Sues Chipotle Over GMO-Free Menu Claims |url=https://www.foodlogistics.com/safety-security/regulations/news/12109659/chipotle-woman-sues-chipotle-over-gmofree-menu-claims |url-status=live |access-date=14 March 2026 |website=Food Logistics}}</ref> The lawsuits claims the company violated California's False Advertising Law, alleging the company's meat and dairy products came from animals that feed on GMOs. '''Chipotle''' responded by saying they've been transparent with customers and alleging they "didn't raise prices because of our move to non-GMO ingredients" <ref>{{Cite web |last=Aubrey |first=Allison |date=2 September 2015 |title=Class-Action Suit Alleges Chipotle's GMO-Free Campaign Is Deceptive |url=https://www.npr.org/sections/thesalt/2015/09/02/436673039/class-action-suit-alleges-chipotles-gmo-free-campaign-is-deceptive |url-status=live |access-date=14 March 2026 |website=NPR}}</ref> On 11 September 2019, a $6.5 million settlement was reached that compensated customers who ordered from 27 April 2015 to 30 June 2016, allowing for $2 cash backs for upto 5 purchases, with document proof awarding $20 for 10 purchases.<ref>{{Cite web |last=Lalley |first=Heather |date=13 September 2019 |title=Chipotle to pay $6.5M to settle class-action suit over non-GMO claims |url=https://www.restaurantbusinessonline.com/marketing/chipotle-pay-65m-settle-class-action-suit-over-non-gmo-claims |url-status=live |access-date=14 March 2026 |website=Restaurant Business}}</ref><ref>{{Cite web |date=16 September 2019 |title=$6.5 Million Settlement Reached on Eve of Trial in Class Action Lawsuit Against Chipotle Over the Meaning of “Non-GMO” |url=https://natlawreview.com/article/65-million-settlement-reached-eve-trial-class-action-lawsuit-against-chipotle-over |url-status=live |access-date=13 March 2026 |website=National Law Review}}</ref><br /> <br /> ===Charging Customers as much a $100 extra (2019)===<br /> In 2019, customers went to Reddit and Twitter (now X) of their accounts being charged extra for orders they have not made, with some instances reaching over $200. Some customers reported not receiving a response from '''Chipotle''' after emailing and contacting their support team.<ref>{{Cite web |date=14 March 2026 |title=Anyone else have their app hacked |url=https://www.reddit.com/r/Chipotle/comments/b1th5h/anyone_else_have_their_app_hacked/ |url-status=live |access-date=14 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=14 March 2026 |title=Chipotle account hacked - ordered with my card to be delivered to his house. |url=https://www.reddit.com/r/legaladvice/comments/a4jenf/chipotle_account_hacked_ordered_with_my_card_to/ |url-status=live |access-date=14 March 2026 |website=Reddit}}</ref> '''Chipotle''' responded to the situation in October, stating users privacy and security is of upmost important and ensuring customers information is safe. Additionally, '''Chipotle''' said it " has not identified any indication that user names and passwords were taken from '''Chipotle'''’s network", however the company remained persistant on denying any financial data being stolen.<ref>{{Cite web |last=Callahan |first=Chrissy |date=17 October 2019 |title=Chipotle customers say the chain is charging them hundreds of dollars in fake orders |url=https://www.today.com/food/chipotle-customers-say-chain-charging-them-hundreds-dollars-fake-orders-t164862 |url-status=live |access-date=13 March 2026 |website=Today}}</ref><br /> <br /> ===Restaurants Not Accommodating Disabled Individuals (2021-2022)===<br /> In 2021, '''Chipotle''' was involved in a lawsuit that alleged failure to provide access for disabled customers with wheelchairs due to lack of feet comfort in tables and chairs. The case was dismissed in 2022.<ref>{{Cite web |last=White |first=Brian |date=16 February 2021 |title=Chipotle, Takao, Baby Blues-Bar-B-Q Chains Accused in ADA Lawsuits |url=https://topclassactions.com/disability-class-action-lawsuit/chipotle-takao-baby-blues-bbq-restaurant-ada-lawsuits/ |url-status=live |access-date=14 March 2026 |website=Top Class Action}}</ref><br /> <br /> ===AI-voice ordering systems unlawfully collected Customers Data (2022)===<br /> On 24 August 2022, '''Chipotle''' was involved in a lawsuit alleging the company's AI voice ordering systems, designed to help customers orders over the phone, collected customers voiceprints without properly disclosing voice collection to customers, violating the Biometric Information Privacy Act.<ref>{{Cite web |last=Rizzi |first=Corrado |date=26 August 2026 |title=Applebee’s, Red Lobster, Other Restaurants Hit with Biometric Privacy Suit in Illinois Over AI Voice Ordering Systems |url=https://www.classaction.org/news/applebees-red-lobster-other-restaurants-hit-with-biometric-privacy-suit-in-illinois-over-ai-voice-ordering-systems |url-status=live |access-date=13 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |date=29 August 2022 |title=Applebees, Chipotle, other restaurants face class action alleging automated voice ordering technology data privacy violations |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/applebees-chipotle-other-restaurants-face-class-action-alleging-automated-voice-ordering-technology-data-privacy-violations/ |url-status=live |access-date=13 March 2026 |website=Top Class Action}}</ref> As of March 2026, the lawsuit is still ongoing.<br /> <br /> ===Charging Customers Extra with hidden Fees===<br /> <br /> ====2021 Incident====<br /> Dating back to 18 December 2019<ref>{{Cite web |date=15 March 2026 |title=Chipotle Intercepts All Types Of Delivery Fees To Kick Off Its Free Delivery Bowl |url=https://newsroomeu.chipotle.com/2019-12-18-Chipotle-Intercepts-All-Types-Of-Delivery-Fees-To-Kick-Off-Its-Free-Delivery-Bowl |url-status=live |archive-url=https://web.archive.org/web/20260210160312/https://newsroomeu.chipotle.com/2019-12-18-Chipotle-Intercepts-All-Types-Of-Delivery-Fees-To-Kick-Off-Its-Free-Delivery-Bowl |archive-date=10 February 2026 |access-date=15 March 2026 |website=Chipotle}}</ref>, '''Chipotle''' ran several advertisements announcing $1 or $0 delivery fees as promotion for their newly released products.<ref>{{Cite web |date=12 May 2020 |title=Chipotle Mexican Grill TV Spot, '$1 Delivery: Straight To Your Door' |url=https://www.ispot.tv/ad/n2wU/chipotle-mexican-grill-straight-to-you-free-delivery |url-status=live |archive-url=https://web.archive.org/web/20221007062730/https://www.ispot.tv/ad/n2wU/chipotle-mexican-grill-straight-to-you-free-delivery |archive-date=7 October 2022 |access-date=15 March 2026 |website=Ispot}}</ref> Several customers on Reddit reported the $1 delivery charge being misleading as the total price was actually higher, sharing their personal experience and frustration at the company.<ref>{{Cite web |date=22 October 2020 |title=PSA: 1$ delivery fee is misleading |url=https://www.reddit.com/r/Chipotle/comments/jg66sf/psa_1_delivery_fee_is_misleading/ |url-status=live |access-date=15 March 2026 |website=Reddit}}</ref> One affected customer, John Dundon, used the '''Chipotle''' app in October 2020 to make a purchase, totaling to $38 with an additional $2.86 "Service fee" being applied to his order. In 2021, John Dundon filed a lawsuit against '''Chipotle''' for deceiving customers into believing the delivery fee was $1 or free, meanwhile charging customers 10% more with a "Service Charge" for delivery orders.<ref>{{Cite web |last=Zorzut |first=Adrian |date=28 May 2022 |title=CASH BACK Chipotle customers who got orders delivered could be owed money after $4million lawsuit – see if you can claim |url=https://www.the-sun.com/money/5441774/chipotle-sued-wrong-delivery-charge/ |url-status=live |archive-url=https://web.archive.org/web/20220528160144/https://www.the-sun.com/money/5441774/chipotle-sued-wrong-delivery-charge/ |archive-date=28 May 2022 |access-date=15 March 2026 |website=The U.S. Suns}}</ref> The case reached a settlement on 7 March 2022, that compensates customers purchases with the delivery app between 11 May 2020, and 19 January 2022.<ref>{{Cite web |date=7 March 2022 |title=Chipotle hidden delivery fees $4M class action settlement |url=https://topclassactions.com/lawsuit-settlements/closed-settlements/chipotle-hidden-delivery-fees-4m-class-action-settlement/ |url-status=live |access-date=13 March 2026 |website=Top Class Action}}</ref><br /> <br /> ====2024 Incident====<br /> Around April 2024, a [[TikTok]] user going by the name of Erik posted a video detailing his wife getting an unexpected charge on a '''Chipotle''' order. The post would go on to gain around 1.4 million views, sparking controversy into the company alleged hidden fee practices, with the comment section sharing immense frustration and disgust.<ref>{{Cite web |last=Singh |first=Sahib |date=12 April 2024 |title=Man Alleges Chipotle Adds ‘Service Charge’ to Orders, Stirs Debate on Pricing Transparency |url=https://marketrealist.com/why-is-chipotle-facing-backlash-over-alleged-service-charge/ |url-status=live |access-date=15 March 2026 |website=Market Realist}}</ref> This resulted in a lawsuit against '''Chipotle''' on 31 July 2024, claiming the company charges customers extra for delivery orders through a service fee. As of March 2026, the Lawsuit is still ongoing.<ref>{{Cite web |last=Rizzi |first=Corrado |date=5 August 2024 |title=New Chipotle Lawsuit Alleges Restaurant ‘Cloaks’ Costly Service Fee Within Tax Charged for Online Orders |url=https://www.classaction.org/news/new-chipotle-lawsuit-alleges-restaurant-cloaks-costly-service-fee-within-tax-charged-for-online-orders |url-status=live |access-date=13 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Cameron |first=Jess |date=9 August 2024 |title=Chipotle Class Action Lawsuit: Service Fees Disguised as Taxes? |url=https://injuryclaims.com/news/class-action-fees-and-charges/chipotle-hidden-service-fee-lawsuit |url-status=live |access-date=15 March 2026 |website=Injury Claims}}</ref><br /> <br /> ===Refusing any Refunds made with Gift Card purchases (2024)===<br /> On 20 February 2024, Kelly Terry filed a lawsuit against '''Chipotle''' over refusing customers orders who made purchases using gift cards. The lawsuit alleges '''Chipotle''' making more revenue when customers' gift cards don't get used, giving an increase incentive for the company to implement policies such as not refunding gift card purchases for cancelled deliveries, or hacked purchases.<ref>{{Cite web |last=Rizzi |first=Corrado |date=22 February 2024 |title=Chipotle Gift Card Refunds Lawsuit Says Meal Vouchers Are ‘Worthless’ |url=https://www.classaction.org/news/chipotle-gift-card-refunds-lawsuit-says-meal-vouchers-are-worthless |url-status=live |access-date=13 March 2026 |website=ClassAction}}</ref> In 23 October, a settlement agreement was reached requiring the company pay $145,467 in civil fees, $88,533 in investigative costs, and $12,000 in restitution costs. In the agreement, the company is required to create a website that allows customers to request refunds for gift card purchases, notify consumers they can request refunds for less than $10 purchases, and not using the information obtained from gift card for advertising and marketing purposes without consent.<ref>{{Cite web |last=Hochman |first=Nathan |date=23 October 2025 |title=Chipotle Settles Gift Card Redemption Lawsuit |url=https://da.lacounty.gov/sites/default/files/press/102325-Chipotle-Gift-Card-Lawsuit-Settlement_0.pdf |url-status=live |archive-url=https://web.archive.org/web/20251214180932/https://da.lacounty.gov/sites/default/files/press/102325-Chipotle-Gift-Card-Lawsuit-Settlement_0.pdf |archive-date=14 December 2025 |access-date=15 March 2026 |website=da.lacounty.gov}}</ref><br /> <br /> ===Chipotle Quietly lessen Food Quantity===<br /> {{Incomplete section}}<br /> https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/<br /> <br /> ===Chipotle Focus on Wealthier Customers (2026)===<br /> On 7 February 2026, Wall Street Apes posted a video on Twitter (now X) reaching over 3.9 million views and gaining attention from mainstream media outlets and on Reddit. The video contained a clip of '''Chipotle'''<nowiki/>'s CEO announcing plans to raise prices due to a larger base of wealthier customers in a 03 February earnings call.<ref>{{Cite web |last=Guszkowski |first=Joe |date=10 February 2026 |title=Chipotle works to correct misleading reports about pricing |url=https://www.restaurantbusinessonline.com/financing/chipotle-works-correct-misleading-reports-about-pricing |url-status=live |access-date=14 March 2026 |website=Restaurant Buisness}}</ref><blockquote>“We learned that 60% of our core users are over $100,000 a year in income, in average household income. That gives us confidence that we can lean into that group in a more meaningful way — to really drive meaningful transaction performance in the year”<ref>{{Cite web |date=7 February 2026 |title=CEO of Chipotle caught on a recording indicating they’re going to keep raising prices because they can |url=https://x.com/WallStreetApes/status/2020274019321462982 |url-status=live |access-date=14 March 2026 |website=X}}</ref></blockquote>As of March 2026, the company hasn't issued a public statement.<ref>{{Cite web |last=Napiza |first=Chelsie |date=8 February 2026 |title=CEO of Chipotle Allegedly Caught on Recording Indicating They're Going to Keep Raising Prices 'Because They Can' |url=https://www.ibtimes.co.uk/ceo-chipotle-allegedly-caught-recording-indicating-theyre-going-keep-raising-prices-because-1777201 |url-status=live |access-date=14 March 2026 |website=International Business Times}}</ref><br /> <br /> ==Health Violations==<br /> {| class="wikitable"<br /> |+<br /> !'''<big>Controversy</big>'''<br /> !'''<big>Year</big>'''<br /> !'''<big>Description</big>'''<br /> |-<br /> |'''Hepatitis Outbreak'''<br /> |2008<br /> |Through March and April, Chipotle was involved in a Hepatitis A incident through one of its restaurants in La Mesa California that resulted in 22 being affected, with 4 requiring hospitalization. San Diego County Health and Human Services Agency began conducting an investigation on April 23, and throughout the investigation making several announcements to the public.<ref>{{Cite web |last=E |first=Phyllis |date=23 April 2008 |title=Hepatitis A in San Diego County |url=https://efoodalert.blogspot.com/2008/04/hepatitis-in-san-diego-county.html |url-status=live |archive-url=https://web.archive.org/web/20231121192820/https://efoodalert.blogspot.com/2008/04/hepatitis-in-san-diego-county.html |archive-date=21 November 2023 |access-date=15 March 2025 |website=eFoodAlert}}</ref><br /> <br /> *On April 23, the County announced 6 individuals affected with Hepatitis.<br /> *On April 24, it was announced that 6 more individuals were affected, bringing total to 12. The county started interviewing possible affected employees.<ref>{{Cite web |date=24 April 2008 |title=HEPATITIS A UPDATE – APRIL 24, 2008 |url=https://www.sandiegocounty.gov/hhsa/docs/MR042408-HepAUpdate.pdf |url-status=dead |archive-url=https://web.archive.org/web/20260315234438/https://www.sandiegocounty.gov/hhsa/docs/MR042408-HepAUpdate.pdf |archive-date=15 March 2026 |access-date=15 March 2026 |website=County of San Diego}}</ref><br /> *On April 25, two additional cases of individuals was discovered, bringing total to 14. Additionally, the county first reported genders and age range affected, which included 6 females and 8 males between 23-55 years old. <ref>{{Cite web |date=25 April 2008 |title=HEPATITIS A UPDATE – APRIL 25, 2008 |url=https://www.sandiegocounty.gov/hhsa/docs/MR042508-HepAUpdate.pdf |url-status=dead |archive-url=https://web.archive.org/web/20170125165951/https://www.sandiegocounty.gov/hhsa/docs/MR042508-HepAUpdate.pdf |archive-date=25 January 2017 |access-date=15 March 2026 |website=County of San Diego}}</ref><br /> *On April 28, four more cases was discovered, including 2 females and 2 males, bringing total to 18. Additionally, 26 employees were confirmed to be interviewed and tested, however all came negative with Hepatitis A.<ref>{{Cite web |date=28 April 2008 |title=HEPATITIS A UPDATE – APRIL 28, 2008 |url=https://www.sandiegocounty.gov/hhsa/docs/MR042808-HepAUpdate.pdf |url-status=dead |archive-url=https://web.archive.org/web/20260315233906/https://www.sandiegocounty.gov/hhsa/docs/MR042808-HepAUpdate.pdf |archive-date=15 March 2026 |access-date=15 March 2026 |website=County of San Diego}}</ref><br /> *On May 1, a male was announced to be infected, amounting the total to 19. <ref name=":2">{{Cite web |date=1 May 2008 |title=HEPATITIS A UPDATE – MAY 1, 2008 |url=https://www.sandiegocounty.gov/hhsa/docs/MR050108-HepAUpdate.pdf |url-status=dead |archive-url=https://web.archive.org/web/20260315235205/https://www.sandiegocounty.gov/hhsa/docs/MR050108-HepAUpdate.pdf |archive-date=15 March 2026 |access-date=15 March 2026 |website=County of San Diego}}</ref><br /> *On May 5, one male was discovered to be infected, totaling to 20.<ref>{{Cite web |date=5 May 2008 |title=HEPATITIS A UPDATE – MAY 5, 2008 |url=https://www.sandiegocounty.gov/hhsa/docs/HepAUpdate.pdf |url-status=dead |archive-url=https://web.archive.org/web/20251204200803/https://www.sandiegocounty.gov/hhsa/docs/HepAUpdate.pdf |archive-date=4 December 2025 |access-date=15 March 2026 |website=County of San Diego}}</ref><br /> *On May 6, a female was discovered to be infected, totaling to 21.<ref>{{Cite web |date=6 May 2008 |title=HEPATITIS A UPDATE – MAY 6, 2008 |url=https://www.sandiegocounty.gov/content/dam/sdc/hhsa/docs/PHS-050608-HepAUpdate-Rel.pdf |url-status=dead |archive-url=https://web.archive.org/web/20260316010305/https://www.sandiegocounty.gov/content/dam/sdc/hhsa/docs/PHS-050608-HepAUpdate-Rel.pdf |archive-date=16 March 2026 |access-date=15 March 2026 |website=County of San Diego}}</ref><br /> *On May 9, an additional case of a female being affected was discovered, totaling to 22 with 10 females and 12 male. The origins of the outbreak wasn't discovered.<ref>{{Cite web |date=9 May 2008 |title=HEPATITIS A UPDATE – MAY 9, 2008 |url=https://www.sandiegocounty.gov/content/dam/sdc/hhsa/docs/MR050908-HepAUpdate.pdf |url-status=dead |archive-url=https://web.archive.org/web/20260315232741/https://www.sandiegocounty.gov/content/dam/sdc/hhsa/docs/MR050908-HepAUpdate.pdf |archive-date=15 March 2026 |access-date=15 March 2026 |website=County of San Diego}}</ref><br /> |-<br /> |'''Norovirus Outbreak'''<br /> |2008<br /> |In April, 509 people (primarily students) became ill after eating at Chipotle near Kent State University in Kent, Ohio. it was speculated that an employee came to work ill and passed it onto customers, however the true source was never found<ref>{{Cite web |last=Taylor |first=Kate |date=2 November 2015 |title=Chipotle has faced major food poisoning outbreaks before |url=https://www.businessinsider.com/chipotles-past-food-poisoning-outbreaks-2015-11?IR=T |url-status=live |access-date=15 March 2026 |website=Business Insider}}</ref><ref>{{Cite web |last=Hirsh |first=April |date=August 2008 |title=Outbreak In Ohio: Cost Of The 2008 Norovirus Incident In Kent |url=https://policymattersohio.org/wp-content/uploads/2011/10/OutbreakInOhio2008.pdf |url-status=live |access-date=15 March 2026 |website=Policy Matters Ohio}}</ref><br /> |-<br /> |'''E.Coli July'''<br /> |2015<br /> |In July, it was reported that 5 people became infected with E.Coli in Seattle, with 2 requiring medical attention, however the original source remains unknown.<ref name=":3">{{Cite web |last=Marves |first=Cindy |date=12 March 2022 |title=Food Poisoning at Chipotle {{!}} A History of Food Safety Issues |url=https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/ |url-status=live |access-date=13 March 2026 |website=Food Poisoning News}}</ref><br /> |-<br /> |'''E.Coli August'''<br /> |2015<br /> |In August, 80 customers and 18 employees became ill at a Chipotle restaurant located in Simi Valley Town Center. Although the exact case remains unknown, it's speculated that over 200 victims were involved in the outbreak.<ref name=":3" /><br /> |-<br /> |'''Norovirus Outbreak'''<br /> |2015<br /> |In August, over 230 customers became ill in Simi Valley California for inadequate food safety practices, resulting in one requiring medical attention. After several complaints of customers and employees becoming ill, Chipotle was inspected on August 24, with the result finding the company lacked pest control, sanitation, maintenance, employees with food handlers cards, cleaned and maintained restrooms, and floor tiles. Additionally, there was gaps in soda fountains, mildew on deflector panels inside ice machine, food being held at unsafe temperatures, and grease and food debris in deep flyer. Several more inspections was conducted on August 27 till September. 17, fixing some of the food safety violations and implementing procedures such as requiring employees to watch their hands.<ref>{{Cite web |last=Flynn |first=Dan |date=16 December 2015 |title=Chipotle’s First Norovirus Outbreak in California was Larger Than Boston College’s |url=https://www.foodsafetynews.com/2015/12/chipotles-first-norovirus-outbreak-in-california-was-larger-than-boston-colleges/ |url-status=live |access-date=15 March 2025 |website=Food Safety News}}</ref><br /> |-<br /> |'''Salmonella'''<br /> |2015<br /> |In August, across 22 locations in Newport Minnesota, 64 people became ill, with 9 individuals requiring medical attention after eating products containing tomatoes served between August 16 through 28.<ref>{{Cite web |last=Murray |first=Jessica |last2=Kim |first2=Hyun |date=15 March 2026 |title=Chipotle Mexican Grill's Food Crisis Conundrum |url=https://www.chrie.org/assets/docs/JHTC-case-notes/JHTC-vol-8/JHTC_Vol%208_Issue%203_Murray_Case.pdf |url-status=live |archive-url=https://web.archive.org/web/20220525162751/https://www.chrie.org/assets/docs/JHTC-case-notes/JHTC-vol-8/JHTC_Vol%208_Issue%203_Murray_Case.pdf |archive-date=25 May 2022 |access-date=15 March 2026 |website=chrie.org}}</ref><br /> |-<br /> |'''E.Coli October'''<br /> |2015<br /> |In October, 55 people were infected with STEC O26, with 21 needing hospitalization after eating chipotle at Washington and Oregon. This resulted in the company closing 43 locations, and a investigation was conducted by Center for Disease Control and Prevention.<ref>{{Cite web |date=1 February 2016 |title=2015 E. coli Outbreak Linked to Chipotle Mexican Grill Restaurants |url=https://archive.cdc.gov/www_cdc_gov/ecoli/2015/o26-11-15/index.html |url-status=live |access-date=13 March 2026 |website=Center for Disease Control and Prevention}}</ref><br /> |-<br /> |'''Norovirus'''<br /> |2015<br /> |<br /> |-<br /> |'''Norovirus'''<br /> |2017<br /> |<br /> |-<br /> |'''Clostridium perfringens'''<br /> |2018<br /> |<br /> |-<br /> |'''Bowls Contain Caner Chemicals'''<br /> |2019<br /> |On August 5, The Counter published a report that highlighted Chipotle bowls not being composable, with instead containing a chemical known as polyfluoroalkyl substances ( or PFAS). This can cause severe health problems to consumers, including kidney and testicular cancer.<ref>{{Cite web |last=McCarthy |first=Kelly |last2=Strauss |first2=Eric |date=9 August 2019 |title=Here's why compostable bowls like the ones at Chipotle could be a public health concern |url=https://abcnews.com/GMA/Food/compostable-bowls-light-report-harmful-chemicals/story?id=64851491 |url-status=live |access-date=16 March 2026 |website=ABC News}}</ref><ref>{{Cite web |last=Fassler |first=Joe |date=5 August 2019 |title=The bowls at Chipotle and Sweetgreen are supposed to be compostable. They contain cancer-linked “forever chemicals.” |url=https://thecounter.org/pfas-forever-chemicals-sweetgreen-chipotle-compostable-biodegradable-bowls/ |url-status=live |access-date=16 March 2026 |website=The Counter}}</ref> it is unknown if any customers were affected due to the bowls, however in March 2020, Chipotle introduced new composable bowls that were more safe to the consumer,<ref>{{Cite web |last=Heasman |first=Chris |date=22 September 2020 |title=Scandals Chipotle Can Never Live Down |url=https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/ |url-status=live |access-date=13 March 2026 |website=Mashed}}</ref><br /> |-<br /> |'''Rodent Found Inside Burritos'''<br /> |2025<br /> |Around December, a customer filed a lawsuit against Chipotle after finding out a rodent was inside her burrito. The lawsuit alleges she suffered emotional distress, and "severe bodily injuries". Chipotle responded by saying on the news "Internal agents of Chipotle analyzed the evidence both in person and in photographs and are confident the object is a chicken tendon/ligament".<ref>{{Cite web |last=Kakwani |first=Jigyasa |date=11 December 2025 |title=US Woman Claims She Bit Into Rodent Inside Chipotle Burrito Bowl, Sues Chain |url=https://www.ndtv.com/food/us-woman-claims-she-bit-into-rodent-inside-chipotle-burrito-bowl-sues-chain-9791182 |url-status=live |access-date=14 March 2026 |website=NDTV}}</ref><ref>{{Cite web |last=Edward |first=Reginald |date=14 March 2026 |title=Chipotle Lawsuit: Woman Claims Rodent in Burrito |url=https://digitalchew.com/2025/12/10/chipotle-lawsuit-woman-claims-rodent-in-burrito/ |url-status=live |access-date=14 March 2026 |website=Digital News}}</ref> As of May 2026, the lawsuit is still in progress.<br /> |}<br /> ==See also==<br /> <br /> *[[Taco Bell]]<br /> *[[Chick-fil-A]]<br /> *[[Arby's]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45061 Buffalo Wild Wings 2026-03-20T01:25:19Z

<p>SquidthePlummer: /* Gender Checking Customers (2025) */ did some final changes, cant find anything about one incident :( \</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. The company has been involved in various campaigns, and fundraisers, with one example being "Team up for kids" campaign.<ref>{{Cite web |date=13 October 2022 |title=Buffalo Wild Wings "Team up for Kids" campaign |url=https://www.youtube.com/watch?v=_B3zHS_3p9E |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref> It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> *Discrimination<br /> *Price Gouging<br /> *Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> [[File:Customer Receipt Message.jpg|thumb|Customer Receipt Message]]<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to (2017)===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Making Fun of Homeless People (2018)===<br /> On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web |date=30 May 2018 |title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check |url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ |url-status=live |access-date=17 March 2026 |website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web |last=Puhak |first=Janine |date=30 May 2018 |title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web |last=Hembry |first=Tawny |date=3 June 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ |url-status=live |access-date=17 March 2026 |website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web |last=Edwards |first=Breanna |date=31 May 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt |url-status=live |access-date=17 March 2026 |website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote><br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web |date=4 November 2019 |title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color |url=https://www.youtube.com/watch?v=xb1beo9JbjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web |date=6 November 2019 |title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner |url=https://www.youtube.com/watch?v=_ThoWeZJvjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> ===Refusing to Serve customers based on their Race and Gender (2019)===<br /> In 2019, a ex-employee filed a lawsuit against Buffalo Wild Wings and its parent company Inspire brands for allegedly "creating a racially motivated work environment". The lawsuit alleges the employees made racially motivated comments towards customers, along with claiming the employees "refused to serve black customers" because they "don't give good tips".<ref>{{Cite web |last=Wilson |first=Jack |date=2 November 2017 |title=Discrimination at Buffalo Wild Wings |url=https://www.youtube.com/watch?v=2nwVd54OyTo |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Mayer |first=Dominick |date=24 May 2019 |title=Federal Lawsuit Alleges Racism, Discrimination At Buffalo Wild Wings In Kansas |url=https://www.thetakeout.com/federal-lawsuit-racism-kansas-buffalo-wild-wings-1835009023/ |url-status=live |access-date=17 March 2026 |website=The Takeout}}</ref><ref>{{Cite web |last=Hollan |first=Michael |date=22 May 2019 |title=Lawsuit claims Buffalo Wild Wings staffers refused to serve black customers, said they 'don't give good tips' |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref><br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts (2025)===<br /> In November 2024, a family couple, including a black disable veteran, went to Buffalo Wild Wings location to have dinner in Woodbridge, Virginia. After ordering and going home, it was when the couple notice their receipt contained the word "n@gs" on both their receipt and box. Upon realizing this, the wife went on Yelp to leave a 1-star review on the establishment, citing;<ref>{{Cite web |last=Redding |first=Rob |date=28 November 2025 |title=Black Veteran Files $5 Million Lawsuit After Racist Slur Printed on Buffalo Wild Wings Receipt |url=https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt |url-status=live |access-date=17 March 2026 |website=Reddingnewsreview}}</ref><ref>{{Cite web |last=McNair |first=Sharelle |date=5 January 2026 |title=Wings With A Side Of Hate: Black Couple Describes Trauma After Racist Slur Found On Buffalo Wild Wings Receipt |url=https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/ |url-status=live |access-date=17 March 2026 |website=Black Enterprise}}</ref><blockquote>"It’s 2024 and a manager at Buffalo Wild Wings store #280 Woodbridge VA did not ask for a name for take out order but has the audacity [to] put ‘@n*gs’ for our names"<ref>{{Cite web |last=F |first=Yasmeen |date=25 November 2025 |title=‘The Audacity’: Black Couple Sues Buffalo Wild Wings for $5 Million After Ordering Takeout, Then Finding Racial Slur on Their Receipt |url=https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/ |url-status=live |access-date=17 March 2026 |website=Atlanta Black Star}}</ref> </blockquote>In addition, she also went on to post a video on [[TikTok|Tiktok]] describing her experience. Shortly after gaining media attention, the company fired the employees.<ref>{{Cite web |last=Rohrlich |first=Justin |date=21 November 2025 |title=Black disabled veteran says Buffalo Wild Wings receipt contained vile racist slur |url=https://www.independent.co.uk/news/world/americas/veteran-buffalo-wild-wings-racist-receipt-b2870608.html |url-status=live |access-date=17 March 2026 |website=Independent}}</ref><br /> <br /> The family couple later went on to file a complaint, which then turn into a $5 million class action lawsuit against the company, citing it "reopened wounds" due to the customer history to being "subjected to racial animus and harassment in the past".<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45060 Buffalo Wild Wings 2026-03-20T01:09:31Z

<p>SquidthePlummer: changed some things around</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> *Discrimination<br /> *Price Gouging<br /> *Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> [[File:Customer Receipt Message.jpg|thumb|Customer Receipt Message]]<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to (2017)===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Making Fun of Homeless People (2018)===<br /> On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web |date=30 May 2018 |title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check |url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ |url-status=live |access-date=17 March 2026 |website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web |last=Puhak |first=Janine |date=30 May 2018 |title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web |last=Hembry |first=Tawny |date=3 June 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ |url-status=live |access-date=17 March 2026 |website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web |last=Edwards |first=Breanna |date=31 May 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt |url-status=live |access-date=17 March 2026 |website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote><br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web |date=4 November 2019 |title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color |url=https://www.youtube.com/watch?v=xb1beo9JbjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web |date=6 November 2019 |title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner |url=https://www.youtube.com/watch?v=_ThoWeZJvjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> ===Refusing to Serve customers based on their Race and Gender (2019)===<br /> In 2019, a ex-employee filed a lawsuit against Buffalo Wild Wings and its parent company Inspire brands for allegedly "creating a racially motivated work environment". The lawsuit alleges the employees made racially motivated comments towards customers, along with claiming the employees "refused to serve black customers" because they "don't give good tips".<ref>{{Cite web |last=Wilson |first=Jack |date=2 November 2017 |title=Discrimination at Buffalo Wild Wings |url=https://www.youtube.com/watch?v=2nwVd54OyTo |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Mayer |first=Dominick |date=24 May 2019 |title=Federal Lawsuit Alleges Racism, Discrimination At Buffalo Wild Wings In Kansas |url=https://www.thetakeout.com/federal-lawsuit-racism-kansas-buffalo-wild-wings-1835009023/ |url-status=live |access-date=17 March 2026 |website=The Takeout}}</ref><ref>{{Cite web |last=Hollan |first=Michael |date=22 May 2019 |title=Lawsuit claims Buffalo Wild Wings staffers refused to serve black customers, said they 'don't give good tips' |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref><br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts (2025)===<br /> In November 2024, a family couple, including a black disable veteran, went to Buffalo Wild Wings location to have dinner in Woodbridge, Virginia. After ordering and going home, it was when the couple notice their receipt contained the word "n@gs" on both their receipt and box. Upon realizing this, the wife went on Yelp to leave a 1-star review on the establishment, citing;<ref>{{Cite web |last=Redding |first=Rob |date=28 November 2025 |title=Black Veteran Files $5 Million Lawsuit After Racist Slur Printed on Buffalo Wild Wings Receipt |url=https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt |url-status=live |access-date=17 March 2026 |website=Reddingnewsreview}}</ref><ref>{{Cite web |last=McNair |first=Sharelle |date=5 January 2026 |title=Wings With A Side Of Hate: Black Couple Describes Trauma After Racist Slur Found On Buffalo Wild Wings Receipt |url=https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/ |url-status=live |access-date=17 March 2026 |website=Black Enterprise}}</ref><blockquote>"It’s 2024 and a manager at Buffalo Wild Wings store #280 Woodbridge VA did not ask for a name for take out order but has the audacity [to] put ‘@n*gs’ for our names"<ref>{{Cite web |last=F |first=Yasmeen |date=25 November 2025 |title=‘The Audacity’: Black Couple Sues Buffalo Wild Wings for $5 Million After Ordering Takeout, Then Finding Racial Slur on Their Receipt |url=https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/ |url-status=live |access-date=17 March 2026 |website=Atlanta Black Star}}</ref> </blockquote>In addition, she also went on to post a video on [[TikTok|Tiktok]] describing her experience. Shortly after gaining media attention, the company fired the employees.<ref>{{Cite web |last=Rohrlich |first=Justin |date=21 November 2025 |title=Black disabled veteran says Buffalo Wild Wings receipt contained vile racist slur |url=https://www.independent.co.uk/news/world/americas/veteran-buffalo-wild-wings-racist-receipt-b2870608.html |url-status=live |access-date=17 March 2026 |website=Independent}}</ref><br /> <br /> The family couple later went on to file a complaint, which then turn into a $5 million class action lawsuit against the company, citing it "reopened wounds" due to the customer history to being "subjected to racial animus and harassment in the past".<br /> <br /> ===Gender Checking Customers (2025)===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45059 Buffalo Wild Wings 2026-03-20T01:06:21Z

<p>SquidthePlummer: /* Printing Racial Slurs on Receipts (2025) */ Added 1 more incident and made other changes</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> *Discrimination<br /> *Price Gouging<br /> *Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> [[File:Customer Receipt Message.jpg|thumb|Customer Receipt Message]]<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to (2017)===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Making Fun of Homeless People (2018)===<br /> On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web |date=30 May 2018 |title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check |url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ |url-status=live |access-date=17 March 2026 |website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web |last=Puhak |first=Janine |date=30 May 2018 |title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web |last=Hembry |first=Tawny |date=3 June 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ |url-status=live |access-date=17 March 2026 |website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web |last=Edwards |first=Breanna |date=31 May 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt |url-status=live |access-date=17 March 2026 |website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote><br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web |date=4 November 2019 |title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color |url=https://www.youtube.com/watch?v=xb1beo9JbjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web |date=6 November 2019 |title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner |url=https://www.youtube.com/watch?v=_ThoWeZJvjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> ===Refusing to Serve customers based on their Race and Gender (2019)===<br /> In 2019, a ex-employee filed a lawsuit against Buffalo Wild Wings and its parent company Inspire brands for allegedly "creating a racially motivated work environment". The lawsuit alleges the employees made racially motivated comments towards customers, along with claiming the employees "refused to serve black customers" because they "don't give good tips".<ref>{{Cite web |last=Wilson |first=Jack |date=2 November 2017 |title=Discrimination at Buffalo Wild Wings |url=https://www.youtube.com/watch?v=2nwVd54OyTo |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Mayer |first=Dominick |date=24 May 2019 |title=Federal Lawsuit Alleges Racism, Discrimination At Buffalo Wild Wings In Kansas |url=https://www.thetakeout.com/federal-lawsuit-racism-kansas-buffalo-wild-wings-1835009023/ |url-status=live |access-date=17 March 2026 |website=The Takeout}}</ref><ref>{{Cite web |last=Hollan |first=Michael |date=22 May 2019 |title=Lawsuit claims Buffalo Wild Wings staffers refused to serve black customers, said they 'don't give good tips' |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref><br /> <br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts (2025)===<br /> In November 2024, a family couple, including a black disable veteran, went to Buffalo Wild Wings location to have dinner in Woodbridge, Virginia. After ordering and going home, it was when the couple notice their receipt contained the word "n@gs" on both their receipt and box. Upon realizing this, the wife went on Yelp to leave a 1-star review on the establishment, citing;<ref>{{Cite web |last=Redding |first=Rob |date=28 November 2025 |title=Black Veteran Files $5 Million Lawsuit After Racist Slur Printed on Buffalo Wild Wings Receipt |url=https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt |url-status=live |access-date=17 March 2026 |website=Reddingnewsreview}}</ref><ref>{{Cite web |last=McNair |first=Sharelle |date=5 January 2026 |title=Wings With A Side Of Hate: Black Couple Describes Trauma After Racist Slur Found On Buffalo Wild Wings Receipt |url=https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/ |url-status=live |access-date=17 March 2026 |website=Black Enterprise}}</ref><blockquote>"It’s 2024 and a manager at Buffalo Wild Wings store #280 Woodbridge VA did not ask for a name for take out order but has the audacity [to] put ‘@n*gs’ for our names"<ref>{{Cite web |last=F |first=Yasmeen |date=25 November 2025 |title=‘The Audacity’: Black Couple Sues Buffalo Wild Wings for $5 Million After Ordering Takeout, Then Finding Racial Slur on Their Receipt |url=https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/ |url-status=live |access-date=17 March 2026 |website=Atlanta Black Star}}</ref> </blockquote>In addition, she also went on to post a video on [[TikTok|Tiktok]] describing her experience. Shortly after gaining media attention, the company fired the employees.<ref>{{Cite web |last=Rohrlich |first=Justin |date=21 November 2025 |title=Black disabled veteran says Buffalo Wild Wings receipt contained vile racist slur |url=https://www.independent.co.uk/news/world/americas/veteran-buffalo-wild-wings-racist-receipt-b2870608.html |url-status=live |access-date=17 March 2026 |website=Independent}}</ref><br /> <br /> The family couple later went on to file a complaint, which then turn into a $5 million class action lawsuit against the company, citing it "reopened wounds" due to the customer history to being "subjected to racial animus and harassment in the past".<br /> <br /> ===Gender Checking Customers (2025)===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45057 Buffalo Wild Wings 2026-03-20T00:27:52Z

<p>SquidthePlummer: /* Refusing to Serve customers based on their Race and Gender */ ngl this incident may be subject to removal, as its an employee case, however it claims negative impact on consumers</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> *Discrimination<br /> *Price Gouging<br /> *Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> [[File:Customer Receipt Message.jpg|thumb|Customer Receipt Message]]<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to (2017)===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Making Fun of Homeless People (2018)===<br /> On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web |date=30 May 2018 |title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check |url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ |url-status=live |access-date=17 March 2026 |website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web |last=Puhak |first=Janine |date=30 May 2018 |title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web |last=Hembry |first=Tawny |date=3 June 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ |url-status=live |access-date=17 March 2026 |website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web |last=Edwards |first=Breanna |date=31 May 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt |url-status=live |access-date=17 March 2026 |website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote><br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web |date=4 November 2019 |title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color |url=https://www.youtube.com/watch?v=xb1beo9JbjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web |date=6 November 2019 |title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner |url=https://www.youtube.com/watch?v=_ThoWeZJvjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> ===Refusing to Serve customers based on their Race and Gender (2019)===<br /> In 2019, a ex-employee filed a lawsuit against Buffalo Wild Wings and its parent company Inspire brands for allegedly "creating a racially motivated work environment". The lawsuit alleges the employees made racially motivated comments towards customers, along with claiming the employees "refused to serve black customers" because they "don't give good tips".<ref>{{Cite web |last=Wilson |first=Jack |date=2 November 2017 |title=Discrimination at Buffalo Wild Wings |url=https://www.youtube.com/watch?v=2nwVd54OyTo |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Mayer |first=Dominick |date=24 May 2019 |title=Federal Lawsuit Alleges Racism, Discrimination At Buffalo Wild Wings In Kansas |url=https://www.thetakeout.com/federal-lawsuit-racism-kansas-buffalo-wild-wings-1835009023/ |url-status=live |access-date=17 March 2026 |website=The Takeout}}</ref><ref>{{Cite web |last=Hollan |first=Michael |date=22 May 2019 |title=Lawsuit claims Buffalo Wild Wings staffers refused to serve black customers, said they 'don't give good tips' |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref><br /> <br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts (2025)===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers (2025)===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45056 Buffalo Wild Wings 2026-03-20T00:10:38Z

<p>SquidthePlummer: /* Making Fun of Homeless People */ added 1 more incident, however family friendly version</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> *Discrimination<br /> *Price Gouging<br /> *Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> [[File:Customer Receipt Message.jpg|thumb|Customer Receipt Message]]<br /> <br /> ===Making Fun of Homeless People (2018)===<br /> On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web |date=30 May 2018 |title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check |url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ |url-status=live |access-date=17 March 2026 |website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web |last=Puhak |first=Janine |date=30 May 2018 |title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt |url-status=live |access-date=17 March 2026 |website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web |last=Hembry |first=Tawny |date=3 June 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ |url-status=live |access-date=17 March 2026 |website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web |last=Edwards |first=Breanna |date=31 May 2018 |title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt |url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt |url-status=live |access-date=17 March 2026 |website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote><br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web |date=4 November 2019 |title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color |url=https://www.youtube.com/watch?v=xb1beo9JbjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web |date=6 November 2019 |title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner |url=https://www.youtube.com/watch?v=_ThoWeZJvjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> https://www.youtube.com/watch?v=2nwVd54OyTo <br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=File:Buffalo_Wings_customer_receipt_message.jpg&diff=45054 File:Buffalo Wings customer receipt message.jpg 2026-03-19T23:59:17Z

<p>SquidthePlummer: </p> <hr /> <div>Customer Receipt Message that reads "For homeless F%/k, lets get gross" on the top corner of the customer receipt. On the bottom, it would've said "I love you".</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45039 Buffalo Wild Wings 2026-03-19T23:14:33Z

<p>SquidthePlummer: Undo revision 45034 by 79.127.217.38 (talk)</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> *Discrimination<br /> *Price Gouging<br /> *Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web |date=4 November 2019 |title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color |url=https://www.youtube.com/watch?v=xb1beo9JbjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web |date=6 November 2019 |title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner |url=https://www.youtube.com/watch?v=_ThoWeZJvjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> https://www.youtube.com/watch?v=2nwVd54OyTo <br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45038 Buffalo Wild Wings 2026-03-19T23:10:46Z

<p>SquidthePlummer: /* Prioritizing Racist Customers over Black Customers (2019) */ cleanup</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> *Discrimination<br /> *Price Gouging<br /> *Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web |date=4 November 2019 |title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color |url=https://www.youtube.com/watch?v=xb1beo9JbjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web |date=6 November 2019 |title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner |url=https://www.youtube.com/watch?v=_ThoWeZJvjA |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> https://www.youtube.com/watch?v=2nwVd54OyTo <br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=45032 Buffalo Wild Wings 2026-03-19T23:04:15Z

<p>SquidthePlummer: /* Consumer-impact summary */ did some changes</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> <br /> * Discrimination<br /> * Price Gouging<br /> * Health Violations<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers (2019)===<br /> On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Navervill after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move. The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention. The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.<br /> <br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44947 Buffalo Wild Wings 2026-03-19T07:00:33Z

<p>SquidthePlummer: Added 1 more incident, finished 1 area of it!</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> Around January 2022<ref>{{Cite web |date=13 January 2022 |title=Service Charge for Takeout at Buffalo Wild Wings on BWW app and BWW Website? |url=https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref>, Buffalo Wild Wings secretly added a $0.99 takeout fee across all its restaurants without disclosing it to customers, citing at the bottom of receipts "This service fee helps us operate our business." <ref>{{Cite web |date=9 February 2022 |title=Service Fee @ BDubs GO |url=https://www.reddit.com/r/BuffaloWildWings/comments/so1cqd/service_fee_bdubs_go/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |last=Bunton |first=Tyler |date=22 June 2023 |title=The Buffalo Wild Wings Takeout Bill Backlash, Explained |url=https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/ |url-status=live |access-date=18 March 2026 |website=Mashed}}</ref> Customers went on Reddit, sharing disbelief, confusion, and frustration, with many claiming it to be due to corporate greed.<ref>{{Cite web |last=Gatollari |first=Mustafa |date=19 June 2023 |title=Customer Claims Buffalo Wild Wings Charged “Takeout Fee” to Pick Up Their Own Food |url=https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food |url-status=live |access-date=17 March 2026 |website=Distractify}}</ref><ref>{{Cite web |date=29 October 2022 |title=Takeout fee lmao |url=https://www.reddit.com/r/BuffaloWildWings/comments/yg6l0j/takeout_fee_lmao/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=2 March 2023 |title=Takeout fee really? |url=https://www.reddit.com/r/BuffaloWildWings/comments/11gig9q/takeout_fee_really/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=1 June 2023 |title=When you order takeout from Buffalo Wild Wings and they add on a .99¢ “takeout fee” under the guise that they wouldn’t be able to afford doing takeout otherwise |url=https://www.reddit.com/r/mildlyinfuriating/comments/13xv158/when_you_order_takeout_from_buffalo_wild_wings/ |url-status=live |access-date=18 March 2026 |website=Reddit}}</ref> Over the upcoming month the hidden fee began to gain more traction as more users shared their experience, with one filling a lawsuit On August 22 claiming the company's failure to disclose the hidden fee to consumer, citing it's a "deception”. <ref>{{Cite web |last=Rizzi |first=Corrado |date=31 August 2022 |title=Buffalo Wild Wings Hit with Class Action Over ‘Hidden’ Carryout Fee |url=https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |last=Kirsch |first=Haldan |date=22 June 2023 |title=Customers Are Fighting Back Against Buffalo Wild Wings' New Takeout Fee |url=https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/ |url-status=live |access-date=18 March 2026 |website=The Daily Meal}}</ref> In 2023, the incident soon reached into media outlets and articles, highlighting the companies hidden fee. On June 21, Buffalo Wild Wing announced the removal of the fee, citing it was all a test but "the test is now coming to an end".<ref>{{Cite web |last=Johnson |first=William |date=10 July 2023 |title=CHARGE IT Buffalo Wild Wings adds automatic surcharge and customers say they’re ‘never ordering’ there again |url=https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/ |url-status=live |access-date=17 March 2026 |website=The Suns}}</ref> <blockquote>"Several Buffalo Wild Wings restaurants have tested a take-out fee, which is disclosed to guests prior to purchase; however, we are ending the test and will have the fee removed by the end of this summer"<ref>{{Cite web |last=Lamour |first=Joseph |date=21 June 2023 |title=Buffalo Wild Wings' ‘takeout fee’ draws online backlash, class action complaint |url=https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228 |url-status=live |access-date=18 March 2026 |website=Today}}</ref><ref>{{Cite web |last=Guszkowski |first=Joe |date=11 July 2023 |title=Buffalo Wild Wings to drop controversial takeout fee |url=https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee |url-status=live |access-date=17 March 2026 |website=Restaurant Buisness}}</ref></blockquote><br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44829 Buffalo Wild Wings 2026-03-19T04:33:43Z

<p>SquidthePlummer: /* Hidden Carryout Fee */</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> [[File:Buffalo Wild Wings Norovirus Incident Stock Price Decrease.png|thumb|Norovirus Incident Stock Price Decrease]]<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge (2015)===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, announced the company removing the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities (2019)===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee (2023)===<br /> added 2022<br /> <br /> removed somewhere around 2023 though cant find specific date :( <br /> <br /> https://www.thedailymeal.com/1320771/customers-fight-back-buffalo-wild-wings-take-out-fee/<br /> <br /> https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228<br /> <br /> https://topclassactions.com/lawsuit-settlements/money/fees/buffalo-wild-wings-class-action-alleges-restaurant-charges-carryout-orders-hidden-takeout-service-fee/ <br /> <br /> Anything below archived 17 march<br /> <br /> https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/<br /> <br /> https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee<br /> <br /> https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food<br /> <br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/<br /> <br /> https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=File:Buffalo_Wild_Wings_norovirus_incident_stock_price_decrease.png&diff=44766 File:Buffalo Wild Wings norovirus incident stock price decrease.png 2026-03-19T02:31:08Z

<p>SquidthePlummer: </p> <hr /> <div>Buffalo Wild Wings Norovirus Incident Stock Price Decrease</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44757 Buffalo Wild Wings 2026-03-19T02:19:09Z

<p>SquidthePlummer: Added 1 more incident and made other changes</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> *Alcohol near dead bugs<br /> *Employees wiping their nose and face with gloves while still handling food<br /> *cooking utensils with food debris<br /> *Dinner napkins stored on the floor in employee bathroom<br /> *No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, declared the company removed the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee (2021)===<br /> On November 16, the company was hit with a class action lawsuit over allegedly charging customers an extra $3 for an unknown delivery fee. A lawsuit filed by Michelle Wheeldon claims the company added a extra $3 charge labeled as "Service Fee' to her online order on March 26,2021, totaling to $70.75.<ref>{{Cite web |last=Shaak |first=Erin |date=18 November 2021 |title=Class Action Claims Buffalo Wild Wings Charges Hidden Delivery Fee Disguised as ‘Service Fee’ |url=https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee |url-status=live |access-date=17 March 2026 |website=ClassAction}}</ref> As of March 2026, the lawsuit is still outgoing.<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/<br /> <br /> https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee<br /> <br /> https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food<br /> <br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/<br /> <br /> https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44755 Buffalo Wild Wings 2026-03-19T02:05:27Z

<p>SquidthePlummer: Added 1 more incident, however is missing a lot of information and is very much incomplete</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak (2016)===<br /> {{Incomplete section}}<br /> On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web |date=2 February 2016 |title=JCDHE investigating illness at Overland Park restaurant |url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |url-status=dead |archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf |archive-date=20 February 2016 |access-date=18 March 2026 |website=Johnson County Health & Environment}}</ref><ref>{{Cite web |last=Stern |first=Melissa |date=2 February 2016 |title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings |url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ |url-status=live |access-date=18 March 2026 |website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web |last=Maas |first=Russell |date=4 February 2016 |title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations |url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ |url-status=live |access-date=18 March 2026 |website=About Lawsuits}}</ref><ref>{{Cite web |last=Coveny |first=Tony |date=3 February 2016 |title=Buffalo Wild Wings Norovirus Outbreak |url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ |url-status=live |access-date=18 March 2026 |website=Food Poisoning News}}</ref><br /> <br /> * Alcohol near dead bugs<br /> * Employees wiping their nose and face with gloves while still handling food<br /> * cooking utensils with food debris<br /> * Dinner napkins stored on the floor in employee bathroom<br /> * No hot water in employee bathroom<ref>{{Cite web |date=3 February 2016 |title=Officials seek cause of illness among dinners at OP Buffalo Wild Wings |url=https://www.youtube.com/watch?v=IoltWKDWbEc |url-status=live |access-date=18 March 2026 |website=Youtube}}</ref><br /> <br /> Although most were corrected during investigation, the restaurant closed down on the same day, later reopening the next day on January 31.<ref>{{Cite web |last=Wong |first=Venessa |date=6 February 2016 |title=Buffalo Wild Wings Hit By Norovirus Investigation Before Super Bowl Binge |url=https://www.buzzfeednews.com/article/venessawong/buffalo-wild-wings-hit-with-norovirus-investigation |url-status=live |access-date=18 March 2026 |website=BuzzFeed}}</ref> After that announcement, the company stock fell to 8% <ref>{{Cite web |last=Graf |first=Rachel |date=5 February 2016 |title=Buffalo Wild Wings (BWLD) Stock Closed Down, Norovirus Case Confirmed |url=https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |url-status=live |archive-url=https://web.archive.org/web/20210201151129/https://www.thestreet.com/markets/buffalo-wild-wings-bwld-stock-closed-down-norovirus-case-confirmed-13450091 |archive-date=1 February 2021 |access-date=18 March 2026 |website=The Street}}</ref><ref>{{Cite web |date=3 February 2016 |title=Buffalo Wild Wings falls 6% after being linked to a norovirus outbreak in Kansas (BWLD, CMG) |url=https://www.latestnigeriannews.com/news/2544619/2babas-baby-mama-pero-adeniyi-reveals-husband-of-many-years.html |url-status=live |access-date=18 March 2026 |website=Latest Nigerian News}}</ref> <br /> <br /> On February 5, Johnson County Department of Health and Environment confirmed 1 case of norovirus to be related to Buffalo Wild wings restaurants. The company responded by saying;<blockquote>"Despite one positive norovirus test, there is still no confirmation that our Overland Park restaurant is the source. We understand that the Johnson County health department is investigating multiple potential sources of the virus, which has been widespread in the community for several weeks."<ref>{{Cite web |last=Anita |first=Balakrishnan |date=6 February 2016 |title=Kansas officials confirm norovirus case linked to Buffalo Wild Wings |url=https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |url-status=dead |archive-url=https://web.archive.org/web/20160206215804/https://www.cnbc.com/2016/02/05/kansas-officials-confirm-norovirus-case-linked-to-buffalo-wild-wings.html |archive-date=6 February 2016 |access-date=18 March 2026 |website=CNBC}}</ref></blockquote>Later on around February, the Johnson County Department of Health and Environment confirmed two more customers being infected. Additionally, they also reported not finding the cause of the virus.<ref>{{Cite web |date=11 February 2016 |title=2 more norovirus cases confirmed from OP Buffalo Wild Wings |url=https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |url-status=live |archive-url=https://web.archive.org/web/20181216084700/https://www.kmbc.com/article/2-more-norovirus-cases-confirmed-from-op-buffalo-wild-wings/3692723 |archive-date=16 December 2018 |access-date=18 March 2026 |website=KMBC}}</ref><ref>{{Cite web |last=Reuters |first=Subrat |last2=Patnaik |first2=Subrat |date=12 February 2026 |title=Kansas confirms two more norovirus cases in Buffalo Wild Wings probe |url=https://www.agweek.com/business/kansas-confirms-two-more-norovirus-cases-in-buffalo-wild-wings-probe |url-status=live |access-date=18 March 2026 |website=AGWeek}}</ref><br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> ===Adding afford care charge===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, declared the company removed the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/<br /> <br /> https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee<br /> <br /> https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food<br /> <br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/<br /> <br /> https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> on September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44744 Buffalo Wild Wings 2026-03-19T00:31:48Z

<p>SquidthePlummer: Added 1 more incident</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A (2019)===<br /> On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web |date=14 April 2019 |title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings |url=https://www.youtube.com/watch?v=hqLtKI9oFzw |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web |date=11 April 2019 |title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown |url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web |date=12 April 2019 |title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline |url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |url-status=dead |archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ |archive-date=14 April 2019 |access-date=18 March 2026 |website=Delaware News}}</ref><br /> <br /> <br /> ===Adding afford care charge===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, declared the company removed the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/<br /> <br /> https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee<br /> <br /> https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food<br /> <br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/<br /> <br /> https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> on September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44739 Buffalo Wild Wings 2026-03-18T23:43:50Z

<p>SquidthePlummer: Added 1 more incident and made other changes</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding afford care charge===<br /> On January 1, 2015, the company implemented a extra $0.14-$0.25 charge labeled as "Afford Care" to restaurants located Lubbock Texas after a bill was passed mandating companies with at least 100 employees provide insurance to 70% of their employees.<ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |access-date=18 March 2026 |website=News Channel 10}}</ref><ref>{{Cite web |last=Lucero |first=Marissa |date=7 January 2015 |title=Buffalo Wild Wings removes extra surcharge |url=https://abc7amarillo.com/news/local/buffalo-wild-wings-removes-extra-surcharge |url-status=live |access-date=18 March 2026 |website=ABC 7 News}}</ref><ref>{{Cite web |last=Alewel |first=Madison |date=8 January 2015 |title=Affordable Care Act surcharge tacked on to restaurant bills |url=https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |url-status=live |archive-url=https://web.archive.org/web/20250819185135/https://www.newschannel10.com/story/27788195/affordable-care-act-surcharge-tacked-on-to-restaurant-bills/ |archive-date=19 August 2025 |access-date=18 March 2026 |website=KFDA}}</ref> The added charge received huge backlash from consumers, with many finding it outrageous to spend an extra charge for healthcare, while others didn't mind the charge, wishing that the company provided them knowledge of the charge beforehand.<ref>{{Cite web |date=8 January 2015 |title=Customers Angry with Buffalo Wild Wings surcharge |url=https://www.youtube.com/watch?v=Ft5REaOFnn4 |url-status=live |access-date=17 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Shah |first=Khushbu |date=9 January 2025 |title=Buffalo Wild Wings in Texas Add Then Drop Health Insurance Surcharge |url=https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |url-status=live |archive-url=https://web.archive.org/web/20150110052013/https://www.eater.com/2015/1/9/7521909/buffalo-wild-wings-texas-add-drop-health-insurance-surcharge |archive-date=10 January 2015 |access-date=18 March 2026 |website=Eater}}</ref><ref>{{Cite web |date=12 January 2015 |title=Buffalo Wild Wings drops Obamacare surcharge |url=https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |url-status=live |archive-url=https://web.archive.org/web/20250821220641/https://www.foxnews.com/food-drink/buffalo-wild-wings-drops-obamacare-surcharge |archive-date=21 August 2025 |access-date=18 March 2026 |website=Fox News}}</ref><br /> <br /> The franchise, Howard Restaurant Group, responded to the backlash on January 6, claiming it was to offset newly added employee costs due to the Healthcare Act;<blockquote>"Due to the Affordable Healthcare Act and its requirements of healthcare coverage on all full time employees, the Howard Restaurant Group has decided instead of cutting back employee hours or raising food and beverage prices we have implemented a 2% surcharge on all guest checks to offset cost of the federally mandated healthcare with the least possible impact to the consumer."<ref>{{Cite web |last=Massoud |first=Justin |date=6 January 2015 |title=Buffalo Wild Wings & Las Brisas Add Obamacare Surcharge to Bills |url=https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |url-status=dead |archive-url=https://web.archive.org/web/20150110055549/https://kfyo.com/buffalo-wild-wings-las-brisas-lubbock-obamacare-surcharge/ |archive-date=10 January 2015 |access-date=18 March 2026 |website=KFYO}}</ref></blockquote>However on January 7, the company director of public relations, Heather Leiferman, declared the company removed the Afford care charge, citing;<blockquote>"The health care surcharge at our franchised Buffalo Wild Wings in Lubbock, TX has been removed. We regret any inconvenience this may have caused. Our priority is to always provide our guests a great experience every day so they can enjoy our wings, beer and sports,"<ref>{{Cite web |date=8 January 2015 |title=Lubbock Buffalo Wild Wings drops ACA surcharge |url=https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |url-status=live |archive-url=https://web.archive.org/web/20250725144251/https://www.kcbd.com/story/27786718/lubbock-buffalo-wild-wings-drops-aca-surcharge/ |archive-date=25 July 2025 |access-date=18 March 2026 |website=KCBD}}</ref> </blockquote><br /> <br /> <br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.the-sun.com/money/8568751/buffalo-wild-wings-automatic-surcharge/<br /> <br /> https://www.restaurantbusinessonline.com/operations/buffalo-wild-wings-drop-controversial-takeout-fee<br /> <br /> https://www.distractify.com/p/restaurant-charges-takeout-fee-for-customers-picking-up-their-own-food<br /> <br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s37sgi/service_charge_for_takeout_at_buffalo_wild_wings/<br /> <br /> https://www.mashed.com/1320904/buffalo-wild-wings-takeout-bill-backlash-explained/<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> on September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kicked out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44724 Buffalo Wild Wings 2026-03-18T22:36:33Z

<p>SquidthePlummer: /* Customers not allowed to sing the National Athem after previously being allowed to */ forgot details relating to incident, and added more sources</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> on September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><ref>{{Cite web |last=Schwartz |first=Ralph |date=7 July 2020 |title=The Truth About Buffalo Wild Wings' National Anthem Controversy |url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |url-status=live |archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ |archive-date=24 January 2021 |access-date=18 March 2026 |website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web |date=18 March 2026 |title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT |url=https://www.buffalowildwings.com/response/ |url-status=dead |archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ |archive-date=28 September 2018 |access-date=18 March 2026 |website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web |last=MacGuill |first=Dan |date=20 September 2017 |title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? |url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ |archive-date=27 May 2024 |access-date=18 March 2026 |website=Snopes}}</ref><ref name=":2">{{Cite web |last=Sivak |first=David |date=16 March 2018 |title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? |url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |url-status=live |archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ |archive-date=29 April 2025 |access-date=18 March 2026 |website=CheckYourFact}}</ref><br /> <br /> Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote><br /> <br /> World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote><br /> <br /> <br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers, even following them to the bathrooms.===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Talk:Shell&diff=44722 Talk:Shell 2026-03-18T22:09:12Z

<p>SquidthePlummer: /* Relating to Human Rights issue */ new section</p> <hr /> <div>== Relating to Human Rights issue ==<br /> <br /> I checked in the logs that you deleted the Nigerian incident, and while I get that it is more leaning towards a Human rights issue and doesn't closely fit into the aspect of consumer rights wiki, I don't agree that it should be out-right removed as (in my opinion) still resemble some aspects of consumers being impacted (like false advertising campaign towards climate change, however the company/gov merely responded with killings, tortures, removal/burning of homes). I feel it should still be mentioned maybe as a side note or hinted at, or even maybe in the future we can re-add later on down the line? @[[User:Mr Pollo|Mr Pollo]] [[User:SquidthePlummer|SquidthePlummer]] ([[User talk:SquidthePlummer|talk]]) 22:09, 18 March 2026 (UTC)</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=User:SquidthePlummer&diff=44705 User:SquidthePlummer 2026-03-18T20:54:52Z

<p>SquidthePlummer: added all pages done so far, will sort alphabetically</p> <hr /> <div> <br /> I joined or started contributing to this wiki because i feel there's a lot of articles missing that i feel should be included in the wiki that no one was adding. I don't remember exactly when I first saw the wiki, but I had the assumption of "hey, it's just starting, somebody will add it eventually" and years later, came back to check on it again and to see that it still wasn't added (I figured that a lot more people will be involved in this) , which really bothered me, so . . . . . tada- i appeared and figured ''hey, if no one else will add it, I will!'' Also note; I ain't on discord or any social media apps AND NEVER WILL BE!!!! (might make an exception here like i already did creating this account) <br /> <br /> So my goal? Try to add as non-popular, not known information that is really hard to find anywhere else out there to the wiki to add (of course that is relevant to the wiki's goal and guidelines) or to add the most complicated or time consuming tasks, all with the purpose of sharing my knowledge to everyone else, as people say, sharing is caring, and knowledge is power. <br /> <br /> Now stop wasting your time reading this as I did typing this user page and start contributing to this wiki will ya? <br /> <br /> '''Articles/incidents created'''<br /> * [[McDonald's]]<br /> * [[Wendy's]]<br /> * [[Burger King]]<br /> * [[Arby's]]<br /> * [[Red Robin]]<br /> * [[Restaurant Brands International|Restaurant Brand International]]<br /> * [[Restaurant Brands International caught training AI models using customer voices]]<br /> * [[McDonald's Japan malware attack|Mcdonalds Japan Malware Attack]]<br /> * [[McDonald's 2017 India Leak|McDonalds 2007 India Leak]] <br /> * [[Zoom Communications|Zoom]]<br /> * [[Zoom (Product)]]<br /> * [[Intel Management Engine]]<br /> * [[Chipotle]]<br /> * [[Yum! Brands]]<br /> * [[PepsiCo|Pepsico]]<br /> * [[KFC]]<br /> * [[Pizza Hut]]<br /> * [[Taco Bell]]<br /> * [[Papa John's]]<br /> * [[Domino's]]<br /> * [[7-Eleven]]<br /> * [[QuikTrip]]<br /> * [[Kwik Trip]]<br /> * [[Chevron]]<br /> * [[Shell]]<br /> * [[Tim Hortons]]<br /> * [[Popeyes]]<br /> * [[Subway]]<br /> * [[Buffalo Wild Wings]]<br /> * [[In-N-Out Burger|In N Out]] <br /> * [[Chick-fil-A|Chick Fil A]]<br /> * [[Shake Shack]]<br /> * [[Sonic]]<br /> * [[Panda Express]]<br /> * [[Jack in the Box]]<br /> <br /> Stolen from JodyBruchonFan; [https://old.bitchute.com/video/Hjspu7QV7O0/ Why Privacy Matters, Even if you don't have nothing to hide]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=User:SquidthePlummer&diff=44608 User:SquidthePlummer 2026-03-18T06:21:07Z

<p>SquidthePlummer: hmmmmm, what i added is a mystery . . .</p> <hr /> <div> <br /> I joined or started contributing to this wiki because i feel there's a lot of articles missing that i feel should be included in the wiki that no one was adding. I don't remember exactly when I first saw the wiki, but I had the assumption of "hey, it's just starting, somebody will add it eventually" and years later, came back to check on it again and to see that it still wasn't added (I figured that a lot more people will be involved in this) , which really bothered me, so . . . . . tada- i appeared and figured ''hey, if no one else will add it, I will!'' Also note; I ain't on discord or any social media apps AND NEVER WILL BE!!!! (might make an exception here like i already did creating this account) <br /> <br /> So my goal? Try to add as non-popular, not known information that is really hard to find anywhere else out there to the wiki to add (of course that is relevant to the wiki's goal and guidelines) or to add the most complicated or time consuming tasks, all with the purpose of sharing my knowledge to everyone else, as people say, sharing is caring, and knowledge is power. <br /> <br /> '''Also anything related to food or drink was prob created by me or had huge involvement with''' <br /> <br /> Now stop wasting your time reading this as I did typing this user page and start contributing to this wiki will ya?<br /> <br /> Stolen from JodyBruchonFan; [https://old.bitchute.com/video/Hjspu7QV7O0/ Why Privacy Matters, Even if you don't have nothing to hide]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44603 Buffalo Wild Wings 2026-03-18T05:56:48Z

<p>SquidthePlummer: /* Customers not allowed to sing the National Athem after previously being allowed to */ grammer error</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> In September 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><br /> <br /> The company issued and response saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter." </blockquote><br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers, even following them to the bathrooms.===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44601 Buffalo Wild Wings 2026-03-18T05:38:24Z

<p>SquidthePlummer: Added 1 more incident</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> In September 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web |first= |date=14 September 2017 |title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem |url=https://www.youtube.com/watch?v=lx_y-oqR16E |url-status=live |access-date=16 March 2026 |website=Youtube}}</ref><br /> <br /> The company issued and response saying;<blockquote>World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter." </blockquote><br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers, even following them to the bathrooms.===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44596 Buffalo Wild Wings 2026-03-18T03:55:23Z

<p>SquidthePlummer: tada!!!!! hopefully theres no duplicated links--</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web |date=23 April 2022 |title=My account with 50 thousand points was hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ |archive-date=23 April 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 December 2020 |title=Hacked Accounts? |url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ |archive-date=17 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=11 October 2022 |title=My account was hacked and Points stolen how do I get this fixed |url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |url-status=live |archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ |archive-date=4 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=29 March 2023 |title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. |url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |url-status=live |archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ |archive-date=29 March 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=12 November 2022 |title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |archive-date=12 November 2022 |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported getting hacked, login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=18 June 2024 |title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. |url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 November 2022 |title=Login Issues website and blazin rewards app |url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref><br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> https://www.youtube.com/watch?v=lx_y-oqR16E<br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> https://www.youtube.com/watch?v=ej7RI_c2gwQ <br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers, even following them to the bathrooms.===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44589 Buffalo Wild Wings 2026-03-18T03:30:56Z

<p>SquidthePlummer: /* Point Program Contain Security Vulnerabilities */ saving, finished incident,</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states. Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 July 2020 |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web |date=20 January 2022 |title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 |url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |url-status=live |archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ |archive-date=4 March 2025 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web |date=30 April 2023 |title="You've scanned your receipt and earned 0 points". |url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=22 October 2022 |title=Rewards Account Hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 September 2022 |title=Blazin Rewards app login issue. |url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web |date=8 November 2023 |title=About time! Tired of getting my account hacked |url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ |url-status=live |access-date=16 March 2026 |website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still reported login issues, along with not receiving their points after orders.<ref>{{Cite web |date=3 November 2022 |title=Blazin Rewards Issues |url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=27 March 2025 |title=Unable to Login |url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ |url-status=live |access-date=17 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=31 December 2023 |title=Can't Login Verification Number Bugged |url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |url-status=live |archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ |archive-date=3 December 2024 |access-date=16 March 2026 |website=Reddit}}</ref> <br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ (login issues) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ Buffalo Wild Wings Response to 1 User<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ Hack account and speculation<br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ (all the way to bottem Dec 2023 Hack)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ Hack Account<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ Hacked Account <br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ Can't Login <br /> <br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ Not Receiving Points <br /> <br /> <br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ Login Issues<br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> https://www.youtube.com/watch?v=lx_y-oqR16E<br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> https://www.youtube.com/watch?v=ej7RI_c2gwQ <br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers, even following them to the bathrooms.===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44461 Buffalo Wild Wings 2026-03-18T01:30:12Z

<p>SquidthePlummer: save</p> <hr /> <div>{{StubNotice}}<br /> {{Cleanup}}<br /> <br /> {{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web |last=Hsu |first=Tiffany |date=11 May 2019 |title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ |url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |url-status=live |archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html |archive-date=11 May 2019 |access-date=16 March 2026 |website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states. Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web |title=App Fraud |url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |url-status=live |archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ |archive-date=16 June 2023 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=28 July 2022 |title=Stolen Points, No Response From BWW |url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |url-status=live |archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ |archive-date=28 July 2022 |access-date=16 March 2026 |website=Reddit}}</ref><ref>{{Cite web |date=15 July 2021 |title=Someone hacked into my account and used my rewards |url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |url-status=live |archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ |archive-date=31 August 2022 |access-date=16 March 2026 |website=Reddit}}</ref>, while others reported received a response and getting their points back. <br /> <br /> https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ (login issues) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ Buffalo Wild Wings Response to 1 User<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ Hack account and speculation<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/ Hack Account not much info<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ (all the way to bottem Dec 2023 Hack)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ Hack Account<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ Hacked Account<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ Hacked Account and response from Buffalo <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ Auto Update Issue, and cant login<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ Can't Login <br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ Implimentation of MFA, consumer response<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ Not Receiving Points <br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ Login Issues (After MFA update) https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ <br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ Losing points but gotten response.<br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ Login Issues<br /> <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ (Buffalo's E2EE update breaks users accounts) achieved 17 march<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/pfgqa1/did_the_blazing_rewards_just_get_hacked/ Hacking <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> https://www.youtube.com/watch?v=lx_y-oqR16E<br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> https://www.youtube.com/watch?v=ej7RI_c2gwQ <br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers, even following them to the bathrooms.===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44233 Buffalo Wild Wings 2026-03-17T14:16:10Z

<p>SquidthePlummer: /* Refusing to Serve customers based on their Race and Gender */ draft</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ub5owc/anybody_else_give_up_on_using_the_app_or_website/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/<br /> <br /> https://www.reddit.com/r/Scams/comments/txovg3/are_buffalo_wild_wings_resorting_to_scamming/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/<nowiki/>(pictures)<br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> https://www.youtube.com/watch?v=lx_y-oqR16E<br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit<br /> <br /> https://www.youtube.com/watch?v=ej7RI_c2gwQ <br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> ===Gender Checking Customers, even following them to the bathrooms.===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44178 Buffalo Wild Wings 2026-03-17T06:30:06Z

<p>SquidthePlummer: last edit for now</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ub5owc/anybody_else_give_up_on_using_the_app_or_website/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/<br /> <br /> https://www.reddit.com/r/Scams/comments/txovg3/are_buffalo_wild_wings_resorting_to_scamming/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/<nowiki/>(pictures)<br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> https://www.youtube.com/watch?v=lx_y-oqR16E<br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.youtube.com/watch?v=ej7RI_c2gwQ <br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> === Gender Checking Customers, even following them to the bathrooms. ===<br /> {{Incomplete section}}<br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44177 Buffalo Wild Wings 2026-03-17T06:27:58Z

<p>SquidthePlummer: added detail to intro. Plan on adding discrimination incidents through wiki mission statements. am sleep deprived</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ub5owc/anybody_else_give_up_on_using_the_app_or_website/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/<br /> <br /> https://www.reddit.com/r/Scams/comments/txovg3/are_buffalo_wild_wings_resorting_to_scamming/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/<nowiki/>(pictures)<br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ==Consumer Mistreatment==<br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Customers not allowed to sing the National Athem after previously being allowed to===<br /> https://www.youtube.com/watch?v=lx_y-oqR16E<br /> <br /> ===Adding "afford care" charge===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> ===Refusing to Serve customers based on their Race and Gender===<br /> https://www.youtube.com/watch?v=ej7RI_c2gwQ <br /> <br /> ===Customers Kiced out for order food at Takeout then eating at Restaurant===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44176 Buffalo Wild Wings 2026-03-17T06:24:50Z

<p>SquidthePlummer: debating on if i should add some of these incidents or not, consumer related but also discrimination side related too, hmmm</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ub5owc/anybody_else_give_up_on_using_the_app_or_website/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/<br /> <br /> https://www.reddit.com/r/Scams/comments/txovg3/are_buffalo_wild_wings_resorting_to_scamming/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/<nowiki/>(pictures)<br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> == Consumer Mistreatment ==<br /> <br /> === Making Fun of Homeless People ===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> === Customers not allowed to sing the National Athem after previously being allowed to ===<br /> https://www.youtube.com/watch?v=lx_y-oqR16E<br /> <br /> === Adding "afford care" charge ===<br /> https://www.youtube.com/watch?v=Ft5REaOFnn4 2015 Jan 8<br /> <br /> === Refusing to Serve customers based on their Race and Gender ===<br /> https://www.youtube.com/watch?v=ej7RI_c2gwQ <br /> <br /> === Customers Kiced out for order food at Takeout then eating at Restaurant ===<br /> {{Incomplete section}}<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44166 Buffalo Wild Wings 2026-03-17T05:16:57Z

<p>SquidthePlummer: added 1 more to the list-</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Norovirus Outbreak===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> ===Point Program Contain Security Vulnerabilities===<br /> https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ub5owc/anybody_else_give_up_on_using_the_app_or_website/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/<br /> <br /> https://www.reddit.com/r/Scams/comments/txovg3/are_buffalo_wild_wings_resorting_to_scamming/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/<nowiki/>(pictures)<br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ <br /> <br /> ===Making Fun of Homeless People===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> ===Prioritizing Racist Customers over Black Customers===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> ===Hidden Carryout Fee===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> ===Printing Racial Slurs on Receipts===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> <br /> ==See also==<br /> <br /> *[[KFC]]<br /> *[[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44165 Buffalo Wild Wings 2026-03-17T05:13:29Z

<p>SquidthePlummer: Well, this is interesting . . .</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}[[wikipedia:Buffalo_Wild_Wings|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> === Norovirus Outbreak ===<br /> https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/<br /> <br /> ===Hepatitis A ===<br /> https://www.nbclosangeles.com/news/local/hepatitis-a-infection-buffalo-wild-wings-monterey-park/3570595/<br /> https://www.youtube.com/watch?v=3YO3066PC1k<br /> https://www.youtube.com/watch?v=hqLtKI9oFzw Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings<br /> <br /> === Point Program Contain Security Vulnerabilities ===<br /> https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xjm8xz/i_cant_believe_people_have_the_time_of_day_to/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ub5owc/anybody_else_give_up_on_using_the_app_or_website/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/<br /> <br /> https://www.reddit.com/r/Scams/comments/txovg3/are_buffalo_wild_wings_resorting_to_scamming/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ (images)'<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ <br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/<nowiki/>(pictures)<br /> <br /> https://www.reddit.com/r/assholedesign/comments/12j3cke/buffalo_wild_wings_wont_let_you_create_an_account/ (Force ARbiration)<br /> <br /> https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ (images) <br /> <br /> === Making Fun of Homeless People ===<br /> https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/<br /> <br /> https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/<br /> <br /> https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt<br /> <br /> https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt<br /> <br /> === Prioritizing Racist Customers over Black Customers ===<br /> https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill<br /> <br /> https://www.youtube.com/watch?v=xb1beo9JbjA Navervill <br /> <br /> https://www.youtube.com/watch?v=3YO3066PC1k Navervill<br /> <br /> ===Hidden Delivery Fee===<br /> https://www.classaction.org/news/class-action-claims-buffalo-wild-wings-charges-hidden-delivery-fee-disguised-as-service-fee<br /> <br /> === Hidden Carryout Fee ===<br /> https://www.classaction.org/news/buffalo-wild-wings-hit-with-class-action-over-hidden-carryout-fee<br /> <br /> === Printing Racial Slurs on Receipts ===<br /> https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/<br /> <br /> https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/<br /> <br /> https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt<br /> <br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> <br /> * [[KFC]]<br /> * [[Popeyes]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Buffalo_Wild_Wings&diff=44079 Buffalo Wild Wings 2026-03-17T03:19:47Z

<p>SquidthePlummer: hmm</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1982<br /> |Industry=Food<br /> |Logo=Buffalo Wild Wings.png<br /> |ParentCompany=Inspire Brands<br /> |Type=Subsidiary<br /> |Website=http://buffalowildwings.com/<br /> }}<br /> {{Ph-C-Int}}<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> {{Ph-C-Inc}}<br /> <br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===Example incident one (''date'')===<br /> {{Main|link to the main CR Wiki article}}<br /> Short summary of the incident (could be the same as the summary preceding the article).<br /> ===Example incident two (''date'')===<br /> ...<br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> {{Ph-C-SA}}<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=File:Buffalo_Wild_Wings.png&diff=44078 File:Buffalo Wild Wings.png 2026-03-17T03:18:46Z

<p>SquidthePlummer: </p> <hr /> <div>== Licensing ==<br /> {{From Wikimedia}}</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Shake_Shack&diff=44021 Shake Shack 2026-03-17T01:55:27Z

<p>SquidthePlummer: added more incident</p> <hr /> <div>{{CompanyCargo<br /> |Founded=2004-07<br /> |Industry=Food<br /> |Logo=Shake Shack logo.png<br /> |Type=Public<br /> |Website=https://www.shakeshack.com/<br /> }}[[wikipedia:Shake_Shack|Shake Shack Inc.]] is also a company. =) <br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Website was inaccessible to Disabled Individuals===<br /> On June 30, 2017, a class action lawsuit was filed that claimed the company website violated the Americans with Disabilities act by failing to provide access to blind and visually impaired individuals, claiming customers with those disabilities find struggle to navigate the website independently.<ref>{{Cite web |last=Rizzi |first=Corrado |date=30 June 2017 |title=Shake Shack Hit with ADA Class Action Over Website Accessibility |url=https://www.classaction.org/news/shake-shack-hit-with-ada-class-action-over-website-accessibility#comments |url-status=live |access-date=16 March 2026 |website=ClassAction}}</ref><ref name=":0">{{Cite web |last=Surewicz |first=Anita |date=12 May 2023 |title=The Biggest Scandals In Shake Shack History |url=https://www.mashed.com/1284722/biggest-scandals-shake-shack-history/ |url-status=live |access-date=16 March 2026 |website=Mashed}}</ref> On May 8, 2023, the case was moved to Judge Ronnie Abrams.<ref>{{Cite web |date=16 March 2026 |title=UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK |url=https://cases.justia.com/federal/district-courts/new-york/nysdce/1:2023cv03431/597723/6/0.pdf |url-status=live |access-date=16 March 2026 |website=Justia}}</ref> The case is still progressing as of March 2026.<br /> <br /> ===Shake Shack Stole $10 million from Smaller Companies===<br /> Launching on April 3, the Paycheck Protection Program, affiliated with the Coronavirus Aid, Relief and Economic Security (CARES) Act, was a loan plan designed to help smaller businesses and nonprofits during Covid-19.<ref>{{Cite web |last=Linly |first=Zack |date=20 April 2020 |title=Shake Shack Returns $10 Million in Relief Funds and Asks That Small Businesses Be Given More Access |url=https://www.theroot.com/shake-shack-returns-10-million-in-relief-funds-and-asks-that-small-businesses-be-given-more-access |url-status=live |access-date=16 March 2026 |website=The Root}}</ref> Shake Shack applied for the Paycheck Protection Program, receiving $10 million, and weeks later, firing over 1,000 employees.<ref>{{Cite web |last=Koenig |first=Ronnie |date=20 April 2020 |title=After big companies face backlash over loans, Shake Shack returns $10 million |url=https://www.today.com/food/after-big-companies-face-backlash-over-loans-shake-shack-returns-t179269 |url-status=live |access-date=16 March 2026 |website=Today}}</ref> The company received huge amount of backlash for receiving loans that smaller businesses struggled to obtain. On April 20, Shake Shack would announce they're returning the $10 million loan, citing they are "fortunate to now have access to capital that others do not" and "urge Congress to ensure that all restaurants no matter their size have equal ability to get back on their feet and hire back their teams." Additionally, they also criticized the program, saying it was confusing, "unidentified", and saying they had no idea funds would run out in two weeks.<ref>{{Cite web |last=Garutti |first=Randy |date=20 April 2020 |title=Shake Shack is returning its PPP Loan. Here’s why: |url=https://www.linkedin.com/pulse/shake-shack-returning-its-ppp-loan-heres-why-randy-garutti/ |url-status=live |archive-url=https://web.archive.org/web/20200421105710/https://www.linkedin.com/pulse/shake-shack-returning-its-ppp-loan-heres-why-randy-garutti/ |archive-date=21 April 2020 |access-date=16 March 2026 |website=LinkedIn}}</ref> However, two days earlier before the announcement, Shake Shack announced raising $150 million in an equity offering.<ref>{{Cite web |last=Concepcion |first=Summer |date=20 April 2020 |title=Shake Shack Hands Back $10 Million Loan After Small Biz Program Runs Out Of Funds |url=https://talkingpointsmemo.com/news/shake-shack-return-loan-paycheck-protection-program |url-status=live |access-date=16 March 2026 |website=Talking Points Memo}}</ref><ref>{{Cite web |last=Collman |first=Ashley |date=20 April 2020 |title=Shake Shack received, then returned, $10 million in coronavirus stimulus funding after being criticized for taking money meant for struggling small businesses |url=https://www.businessinsider.com/shake-shack-returns-govt-coronavirus-loan-criticism-small-businesses-2020-4 |url-status=live |access-date=16 March 2026 |website=Business Insider}}</ref><ref name=":0" /><br /> <br /> ===Adding Hidden Fees for Delivery Orders===<br /> Plaintiff Aviva Copaken originally filed a legal complaint in 2024 December 16, however the complaint turned into a class action lawsuit against Shake Shack on February 27, 2025.<ref>{{Cite web |last=Jennings |first=Lisa |date=5 March 2025 |title=Shake Shack sued for not adequately disclosing delivery fees in California |url=https://www.restaurantbusinessonline.com/operations/shake-shack-sued-not-adequately-disclosing-delivery-fees-california |url-status=live |access-date=16 March 2026 |website=Restaurant Business}}</ref> The lawsuit alleges Shake Shack added undisclosed hidden fees on delivery and mobile orders labeled "Courier fees" and "Service fees' to customers orders at the last minute, adding that it only shows the hidden fees at the final payment screen.<ref>{{Cite web |first= |date=6 June 2025 |title=Shake Shack’s illegal hidden fees. |url=https://evilcorporations.com/shake-shack-lawsuit-hidden-fees-drip-pricing/ |url-status=live |access-date=16 March 2026 |website=Evil Corporations}}</ref><ref>{{Cite web |last=Mehorter |first=Kelly |date=5 March 2025 |title=Shake Shack Lawsuit Filed Over Allegedly Hidden Service, Delivery Fees Online |url=https://www.classaction.org/news/shake-shack-lawsuit-filed-over-allegedly-hidden-service-delivery-fees-online |url-status=live |access-date=16 March 2026 |website=ClassAction}}</ref> The lawsuit has not come to a result yet as of March 2026.<br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> <br /> *[[Sonic]]<br /> *[[Arby's]]<br /> *[[Wendy's]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Shake_Shack&diff=44012 Shake Shack 2026-03-17T01:04:45Z

<p>SquidthePlummer: /* Website was inaccessible to Disabled Individuals */</p> <hr /> <div>{{CompanyCargo<br /> |Founded=2004-07<br /> |Industry=Food<br /> |Logo=Shake Shack logo.png<br /> |Type=Public<br /> |Website=https://www.shakeshack.com/<br /> }}<br /> {{Ph-C-Int}}<br /> <br /> [[wikipedia:Shake_Shack|Shake Shack Inc.]] is also a company. =) <br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> ===Website was inaccessible to Disabled Individuals===<br /> <br /> ===Shake Shack Stole $10 million from Smaller Companies===<br /> {{Main|link to the main CR Wiki article}}<br /> Short summary of the incident (could be the same as the summary preceding the article).<br /> ===Adding Hidden Fees for Delivery Orders===<br /> Plaintiff Aviva Copaken originally filed a legal complaint in 2024 December 16, however the complaint turned into a class action lawsuit against Shake Shack on February 27, 2025.<ref>{{Cite web |last=Jennings |first=Lisa |date=5 March 2025 |title=Shake Shack sued for not adequately disclosing delivery fees in California |url=https://www.restaurantbusinessonline.com/operations/shake-shack-sued-not-adequately-disclosing-delivery-fees-california |url-status=live |access-date=16 March 2026 |website=Restaurant Business}}</ref> The lawsuit alleges Shake Shack added undisclosed hidden fees on delivery and mobile orders labeled "Courier fees" and "Service fees' to customers orders at the last minute, adding that it only shows the hidden fees at the final payment screen.<ref>{{Cite web |first= |date=6 June 2025 |title=Shake Shack’s illegal hidden fees. |url=https://evilcorporations.com/shake-shack-lawsuit-hidden-fees-drip-pricing/ |url-status=live |access-date=16 March 2026 |website=Evil Corporations}}</ref><ref>{{Cite web |last=Mehorter |first=Kelly |date=5 March 2025 |title=Shake Shack Lawsuit Filed Over Allegedly Hidden Service, Delivery Fees Online |url=https://www.classaction.org/news/shake-shack-lawsuit-filed-over-allegedly-hidden-service-delivery-fees-online |url-status=live |access-date=16 March 2026 |website=ClassAction}}</ref> The lawsuit has not come to a result yet as of March 2026.<br /> <br /> <br /> <br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> <br /> *<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Shake_Shack&diff=44009 Shake Shack 2026-03-17T01:03:01Z

<p>SquidthePlummer: Added 1 more incident</p> <hr /> <div>{{CompanyCargo<br /> |Founded=2004-07<br /> |Industry=Food<br /> |Logo=Shake Shack logo.png<br /> |Type=Public<br /> |Website=https://www.shakeshack.com/<br /> }}<br /> {{Ph-C-Int}}<br /> <br /> [[wikipedia:Shake_Shack|Shake Shack Inc.]] is also a company. <br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> {{Ph-C-Inc}}<br /> <br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> <br /> === Website was inaccessible to Disabled Individuals ===<br /> <br /> ===Shake Shack Stole $10 million from Smaller Companies ===<br /> {{Main|link to the main CR Wiki article}}<br /> Short summary of the incident (could be the same as the summary preceding the article).<br /> ===Adding Hidden Fees for Delivery Orders ===<br /> Plaintiff Aviva Copaken originally filed a legal complaint in 2024 December 16, however the complaint turned into a class action lawsuit against Shake Shack on February 27, 2025.<ref>{{Cite web |last=Jennings |first=Lisa |date=5 March 2025 |title=Shake Shack sued for not adequately disclosing delivery fees in California |url=https://www.restaurantbusinessonline.com/operations/shake-shack-sued-not-adequately-disclosing-delivery-fees-california |url-status=live |access-date=16 March 2026 |website=Restaurant Business}}</ref> The lawsuit alleges Shake Shack added undisclosed hidden fees on delivery and mobile orders labeled "Courier fees" and "Service fees' to customers orders at the last minute, adding that it only shows the hidden fees at the final payment screen.<ref>{{Cite web |first= |date=6 June 2025 |title=Shake Shack’s illegal hidden fees. |url=https://evilcorporations.com/shake-shack-lawsuit-hidden-fees-drip-pricing/ |url-status=live |access-date=16 March 2026 |website=Evil Corporations}}</ref><ref>{{Cite web |last=Mehorter |first=Kelly |date=5 March 2025 |title=Shake Shack Lawsuit Filed Over Allegedly Hidden Service, Delivery Fees Online |url=https://www.classaction.org/news/shake-shack-lawsuit-filed-over-allegedly-hidden-service-delivery-fees-online |url-status=live |access-date=16 March 2026 |website=ClassAction}}</ref> The lawsuit has not come to a result yet as of March 2026.<br /> <br /> <br /> <br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> {{Ph-C-SA}}<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=Shake_Shack&diff=43993 Shake Shack 2026-03-17T00:31:56Z

<p>SquidthePlummer: Created page with "{{CompanyCargo |Founded=2004-07 |Industry=Food |Logo=Shake Shack logo.png |Type=Public |Website=https://www.shakeshack.com/ }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the {{PAGENAME}} category. ===Example incident one (''date'')=== {{Main|link to the main CR W..."</p> <hr /> <div>{{CompanyCargo<br /> |Founded=2004-07<br /> |Industry=Food<br /> |Logo=Shake Shack logo.png<br /> |Type=Public<br /> |Website=https://www.shakeshack.com/<br /> }}<br /> {{Ph-C-Int}}<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> {{Ph-C-Inc}}<br /> <br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===Example incident one (''date'')===<br /> {{Main|link to the main CR Wiki article}}<br /> Short summary of the incident (could be the same as the summary preceding the article).<br /> ===Example incident two (''date'')===<br /> ...<br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> {{Ph-C-SA}}<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=File:Shake_Shack_logo.png&diff=43990 File:Shake Shack logo.png 2026-03-17T00:31:05Z

<p>SquidthePlummer: </p> <hr /> <div>== Licensing ==<br /> {{From Wikimedia}}</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=In-N-Out_Burger&diff=43982 In-N-Out Burger 2026-03-17T00:08:01Z

<p>SquidthePlummer: Added 1 more incident, and im out (for now)</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1948-10-22<br /> |Industry=Food<br /> |Logo=In-N-Out logo.png<br /> |Type=Private<br /> |Website=https://www.in-n-out.com/<br /> }}Founded in 1948 and owned by Lynsi Snyder, [[wikipedia:In-N-Out_Burger|In-N-Out Burger]] is a private American restaurant chain.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===E.coli Incident (2003)===<br /> <br /> On March 27, a lawsuit was filed against In-N-Out for allegedly failing to implement food safety measures. The lawsuit alleges a 12 year old girl gotten infected with E.coli after eating at In-N-Out in Kettleman City, California in January 2001. She developed Hemolytic Uremic Syndrome , requiring 28 days of medical attention with 17 of them requiring life saving kidney dialysis.<ref>{{Cite web |date=1 April 2003 |title=E. coli Lawsuit Filed Against In-N-Out Burger |url=https://www.infectioncontroltoday.com/view/e-coli-lawsuit-filed-against-n-out-burger |url-status=live |archive-url=https://web.archive.org/web/20200928151523/https://www.infectioncontroltoday.com/view/e-coli-lawsuit-filed-against-n-out-burger |archive-date=28 September 2020 |access-date=16 March 2026 |website=Infection Control}}</ref> The exact outcome of the case remains unknown.<br /> <br /> === In-N-Out Restaurant store closure due to suspected Norovirus affecting Customers (2017) ===<br /> A In-N-Out location in Livermore California had shut down on May 6 after 9 customers reported getting sick. One customer commented on the situation to a new station, saying;<ref name=":0">{{Cite web |last=Nguyen |first=Chris |date=11 May 2017 |title=Livermore In-N-Out Burger voluntarily closes after customers reportedly got sick |url=https://abc7news.com/post/livermore-in-n-out-burger-closes-after-reports-of-illness/1977493/ |url-status=live |access-date=16 March 2026 |website=ABC7 News}}</ref><blockquote>“My family did take out from the North Livermore Avenue on Monday night,” Redell said. “My wife and I had some burgers and fries. Both of us were fine. But our 14-year-old daughter was complaining of cramps and feeling nauseous after her meal. And then was fine a short time later." </blockquote>A company spokesman at In-N-Out responded to the closure, saying; “Here at In-N-Out Burger, the health and well-being of our customers and our associates is a top priority. We apologize for any inconvenience this closure may cause for our customers and we will re-open our Livermore restaurant once we are certain that there are no issues there."<ref>{{Cite web |last=Bhattacharjee |first=Riya |last2=Redell |first2=Bob |last3=Murphy |first3=Shawn |last4=Waples |first4=Alan |date=10 May 2017 |title=In-N-Out Closes Livermore Location For Investigation After Some Customers Fall Sick After Eating There |url=https://www.nbcbayarea.com/news/local/in-n-out-closes-bay-area-location-for-investigation-after-some-customers-fall-sick-after-eating-there/18899/ |url-status=live |access-date=16 March 2026 |website=NBC}}</ref> <br /> <br /> On May 12, the store reopened after a investigation was conducted, finding no source for the outbreak, however health officials suspect the norovirus to be the culprit.<ref name=":0" /><ref>{{Cite web |last=Luna |first=Nancy |date=11 May 2017 |title=Update: In-N-Out restaurant in Northern California reopens |url=https://www.ocregister.com/2017/05/11/in-n-out-restaurant-in-norcal-remains-closed-after-customers-get-sick/ |url-status=live |access-date=16 March 2026 |website=The Orange County Register}}</ref><br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> <br /> *[[Arby's]]<br /> *[[Burger King]]<br /> *[[Sonic]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=In-N-Out_Burger&diff=43977 In-N-Out Burger 2026-03-16T23:32:31Z

<p>SquidthePlummer: added 1 incident, however cant find anything else online</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1948-10-22<br /> |Industry=Food<br /> |Logo=In-N-Out logo.png<br /> |Type=Private<br /> |Website=https://www.in-n-out.com/<br /> }}Founded in 1948 and owned by Lynsi Snyder, [[wikipedia:In-N-Out_Burger|In-N-Out Burger]] is a private American restaurant chain.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===2003 E.coli Incidents===<br /> <br /> On March 27, a lawsuit was filed against In-N-Out for allegedly failing to implement food safety measures. The lawsuit alleges a 12 year old girl gotten infected with E.coli after eating at In-N-Out in Kettleman City, California in January 2001. She developed Hemolytic Uremic Syndrome , requiring 28 days of medical attention with 17 of them requiring life saving kidney dialysis.<ref>{{Cite web |date=1 April 2003 |title=E. coli Lawsuit Filed Against In-N-Out Burger |url=https://www.infectioncontroltoday.com/view/e-coli-lawsuit-filed-against-n-out-burger |url-status=live |archive-url=https://web.archive.org/web/20200928151523/https://www.infectioncontroltoday.com/view/e-coli-lawsuit-filed-against-n-out-burger |archive-date=28 September 2020 |access-date=16 March 2026 |website=Infection Control}}</ref> The exact outcome of the case remains unknown.<br /> <br /> ===Store closure due to suspected Norovirus in Customers===<br /> <br /> ===Door Dash Lawsuit===<br /> {{Incomplete section}}<br /> ...<br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> <br /> *[[Arby's]]<br /> *[[Burger King]]<br /> *[[Sonic]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=In-N-Out_Burger&diff=43974 In-N-Out Burger 2026-03-16T22:59:40Z

<p>SquidthePlummer: draft</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1948-10-22<br /> |Industry=Food<br /> |Logo=In-N-Out logo.png<br /> |Type=Private<br /> |Website=https://www.in-n-out.com/<br /> }}Founded in 1948 and owned by Lynsi Snyder, [[wikipedia:In-N-Out_Burger|In-N-Out Burger]] is a private American restaurant chain.<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===2004 E.coli Incidents===<br /> <br /> <br /> https://www.infectioncontroltoday.com/view/e-coli-lawsuit-filed-against-n-out-burger<br /> <br /> === Store closure due to suspected Norovirus in Customers ===<br /> <br /> ===Door Dash Lawsuit===<br /> {{Incomplete section}}<br /> ...<br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> <br /> * [[Arby's]]<br /> * [[Burger King]]<br /> * [[Sonic]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=In-N-Out_Burger&diff=43973 In-N-Out Burger 2026-03-16T22:38:20Z

<p>SquidthePlummer: Making this article is going to be like coming in and coming out of a restaurant! Oh please, ill just set myself out!</p> <hr /> <div>{{CompanyCargo<br /> |Founded=1948-10-22<br /> |Industry=Food<br /> |Logo=In-N-Out logo.png<br /> |Type=Private<br /> |Website=https://www.in-n-out.com/<br /> }}<br /> {{Ph-C-Int}}<br /> <br /> ==Consumer-impact summary==<br /> {{Ph-C-CIS}}<br /> <br /> ==Incidents==<br /> {{Ph-C-Inc}}<br /> <br /> This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br /> ===Example incident one (''date'')===<br /> {{Main|link to the main CR Wiki article}}<br /> Short summary of the incident (could be the same as the summary preceding the article).<br /> ===Example incident two (''date'')===<br /> ...<br /> <br /> ==Products==<br /> {{Ph-C-P}}<br /> <br /> ==See also==<br /> {{Ph-C-SA}}<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

SquidthePlummer https://mirror.consumerrights.wiki/index.php?title=File:In-N-Out_logo.png&diff=43972 File:In-N-Out logo.png 2026-03-16T22:36:40Z

<p>SquidthePlummer: in-n-out logo</p> <hr /> <div>== Summary ==<br /> in-n-out logo<br /> == Licensing ==<br /> {{From Wikimedia}}</div>

SquidthePlummer