<?xml version="1.0"?>
<feed xmlns="http://www.w3.org/2005/Atom" xml:lang="en">
	<id>https://mirror.consumerrights.wiki/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=ZenithHelix</id>
	<title>Consumer Rights Wiki - User contributions [en]</title>
	<link rel="self" type="application/atom+xml" href="https://mirror.consumerrights.wiki/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=ZenithHelix"/>
	<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/w/Special:Contributions/ZenithHelix"/>
	<updated>2026-05-20T11:15:27Z</updated>
	<subtitle>User contributions</subtitle>
	<generator>MediaWiki 1.44.0</generator>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=4031</id>
		<title>Talk:Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=4031"/>
		<updated>2025-01-21T19:53:40Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Reply: Censor support name, IMO.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;since the article states &amp;quot;While there is widespread speculation about a battery manufacturing fault&amp;quot;, I suggest adding pics from &amp;quot;https://old.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;quot; as further motivation for such speculation.&lt;br /&gt;
Google doesn&#039;t normally require such special &amp;quot;box for defective lithium ion batteries&amp;quot; to mail-in phones for repairs (some users said in the comments this might just be good practice and business as usual when sending phones for repair but it&#039;s really not), so the reasoning for doing it this time around seems clear enough to me and would add very strong evidence to this speculation.&lt;br /&gt;
Samsung sent out a very similar box (https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png) when the note 7 thing happened.&lt;br /&gt;
&lt;br /&gt;
I&#039;d also maybe add a seventh point in &amp;quot;Criticism by Community&amp;quot; about users reporting their battery percentage indicator stop working entirely, and in point 3. imo it should be made more clear that a payoneer account with full personal info (including social security number) must be created by the user (potential security/privacy issue), I know there&#039;s already the &amp;quot;account fees&amp;quot; part but in the way it&#039;s written it&#039;s not clear the user has to make a proper account in the first place.&lt;br /&gt;
&lt;br /&gt;
Maybe I should&#039;ve made this edit myself, but english isn&#039;t my native language, I don&#039;t think i&#039;m very good at writing formally in cases like this, and just didn&#039;t feel comfortable messing with other people&#039;s excellent work.&lt;br /&gt;
&lt;br /&gt;
: Wow, I was not aware of the pics from the first one. In that case, whether this is actually a battery fault or just planned obsolescence still seems to be anyone&#039;s game at this point. Neither look good for Google. I&#039;ll reword that paragraph then to be more neutral.&lt;br /&gt;
: As for the percentage indicator, I read a lot of people saying it stopped working, then started working again, which to me indicates that the indicator just paused while the battery drained under the newly implemented limit. I don&#039;t find that noteworthy enough to include, I guess.&lt;br /&gt;
: Thank you for your suggestions, I&#039;ll get to editing soon. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:32, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:: I implemented the edits. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
On another note, I wish there was a wiki-appropriate way to talk about how weird Google Support has been throughout this, but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about (I feel like I&#039;m already on thin ice with all the Reddit posts I&#039;m sourcing from). There was that one post that asked Google Support about turning in their phone for cash and them saying that the phone would be worth *less money* if they installed the new software update (again, unconfirmed, someone just said this). I also talked to them at one point and they told me my device would be considered impacted if it had worse battery performance AFTER the update, despite the compensation form being live based on the IMEI before the update was ever rolled out. It is probably just that the Support Team doesn&#039;t have a very clear understanding of the issue, but it&#039;s interesting that if that is the case, a lot of the misinformation has been coming directly from Google. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
&amp;gt; but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about&amp;lt;br&amp;gt;&lt;br /&gt;
Maybe you could ask those users to provide a copy of the support conversation? Google support gives you the option to send you a copy of the whole chat log at the end of each support request&lt;br /&gt;
&lt;br /&gt;
21/01/25 - Anonymous user again here&lt;br /&gt;
&lt;br /&gt;
10 days ago, I asked iFixit support whether the batteries they are currently selling are some sort of newer batch that isn&#039;t affected by this problem or not&amp;lt;br&amp;gt;&lt;br /&gt;
their response: sorry for the late reply, it took us a while to figure this one out, &amp;quot;The issue is with the device itself and not the batteries, We suggest you go through Google to see if your device is impacted&amp;quot;&amp;lt;br&amp;gt;&lt;br /&gt;
this means two things:&amp;lt;br&amp;gt;&lt;br /&gt;
A. this &amp;quot;replace your battery&amp;quot; thingy doesn&#039;t make any sense, as the issue is with the device&#039;s construction (like samsung figured out in the end with the note 7)&amp;lt;br&amp;gt;&lt;br /&gt;
or (more likely imo)&amp;lt;br&amp;gt;&lt;br /&gt;
B. Google&#039;s communication keeps being vague and misleading, even to its parts providers&amp;lt;br&amp;gt;&lt;br /&gt;
the fact that iFixit has no idea if the batteries they are currently selling, or recently sold, are affected by a problem makes Google look pretty bad here, I was expecting them to have contacted iFixit already on the sixth of january but nope, I am giving them the news&amp;lt;br&amp;gt;&lt;br /&gt;
this whole situation keeps getting more and more absurd&lt;br /&gt;
&lt;br /&gt;
:: Dear Anon, that&#039;s an insane revelation. I&#039;m trying to think whether there&#039;s somehow a mysterious third option we&#039;re missing that isn&#039;t planned obsolescence OR a manufacturing fault. Because your point A is absolutely correct, the battery replacement angle makes no sense in this case. I get if there&#039;s a hazard, Google wouldn&#039;t just plain say that, but why would they not just tell iFixit something like &amp;quot;oh, the Pixel 4a&#039;s batteries are just old, these are newer replacements&amp;quot;. What do they mean there&#039;s a problem with the device?! There&#039;s no way to read this other than &amp;quot;Yeah, there&#039;s a problem with the device. We made a problem, with the update, on purpose.&amp;quot;. I think this is worth adding to the article, if you can source it somehow. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:50, 21 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
::: https://www.reddit.com/r/Pixel4a/comments/1i6ei4x/the_pixel_discount_does_stack_with_the_sale/ . Okay, you know what? Maybe Google REALLY ARE just this inept at public relations. Updating the article to include it... [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:01, 21 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
::::&amp;gt; I think this is worth adding to the article, if you can source it somehow.&lt;br /&gt;
::::I honestly don&#039;t know if I&#039;m allowed to provide a screenshot of the support conversation, maybe it&#039;s ok as long as the name of the support agent isn&#039;t included? I don&#039;t want to cause trouble to the iFixit support guy&lt;br /&gt;
::::maybe I should&#039;ve asked if he was okay with this in the reply I sent him hours ago, but it&#039;s too late now I think, let me know if I&#039;m just overthinking this and providing a copy of the email isn&#039;t that big of a deal&lt;br /&gt;
&lt;br /&gt;
::::: I feel like it&#039;s fine to censor their name, poor support person has nothing to do with this. I don&#039;t think it makes the screenshot any more or less legit. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:53, 21 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=4025</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=4025"/>
		<updated>2025-01-21T19:20:56Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: /* Compensation */ /* Store Credit Limitations */ Removed coupon combination limit which has turned out to be false. /* Criticism by Community */ Added section about poor Support communication and reduced trade-in price.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery&#039;s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (&amp;quot;Impacted Devices&amp;quot;), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device.&amp;quot;&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device,&amp;quot; they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Payment Processing Issues ===&lt;br /&gt;
The $50 USD compensation option requires users to process payment through Payoneer, which has many issues:&lt;br /&gt;
* Users must provide sensitive personal information including social security numbers and bank details&lt;br /&gt;
* A $3 USD processing fee is deducted from the compensation&lt;br /&gt;
* An annual account fee of $29.95 USD is charged if the account balance does not exceed $2,000 USD in transactions within 12 months&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
* Users report being advised to immediately delete their Payoneer account after receiving compensation to avoid fees&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Store Credit Limitations ===&lt;br /&gt;
The $100 USD Google Store credit option has restrictions:&lt;br /&gt;
* Must be used on full-price devices in most regions&lt;br /&gt;
* Available only for Pixel phone purchases&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
* Cannot be used in conjunction with trade-in offers&lt;br /&gt;
* Users cannot change their compensation choice after selecting this option&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&amp;quot;&#039;&#039;&#039;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it. You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity &amp;amp; other performance issues.&lt;br /&gt;
&lt;br /&gt;
=== Battery Performance Issues ===&lt;br /&gt;
Users have reported several issues following the update:&lt;br /&gt;
* Erratic battery percentage readings, including sudden jumps in charge levels&lt;br /&gt;
* Battery percentage remaining static despite continuous use&lt;br /&gt;
* Reduced charging speeds&lt;br /&gt;
* Permanent exclamation mark appearing in battery indicator&lt;br /&gt;
* Forced battery percentage display&lt;br /&gt;
* Severely reduced battery life, even with recently replaced batteries&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Battery Replacement Complications ===&lt;br /&gt;
Many users have reported that replacing the battery, either before or after the update, doesn&#039;t fix the performance limitations:&lt;br /&gt;
* Devices with new batteries still show warning indicators&lt;br /&gt;
* Performance remains capped even with official Google batteries&lt;br /&gt;
* Users who replaced batteries before the update experienced the same limitations as those with original batteries&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&lt;br /&gt;
* Google support has indicated this may be due to repairs being performed outside of authorized service centers&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Possible Technical Rationale ==&lt;br /&gt;
While Google has not provided detailed technical explanations for the update, there are several known factors about lithium-ion battery aging that could potentially justify such measures:&lt;br /&gt;
&lt;br /&gt;
=== Lithium-Ion Battery Aging ===&lt;br /&gt;
Lithium-ion batteries face degradation as they age:&lt;br /&gt;
* Loss of active lithium ions through repeated charge cycles&lt;br /&gt;
* Growth of the Solid Electrolyte Interphase (SEI) layer&lt;br /&gt;
* Physical expansion &amp;amp; contraction stress during charging cycles&lt;br /&gt;
* Potential for dendrite formation in aged cells&lt;br /&gt;
* Increased internal resistance over time&amp;lt;ref&amp;gt;https://www.sciencedirect.com/science/article/abs/pii/S0378775320301476&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Safety Considerations ===&lt;br /&gt;
Several factors specific to the Pixel 4a situation could indicate that this was a battery safety concern:&lt;br /&gt;
* The device was released in August 2020; many units are approaching 4.5 years of use&lt;br /&gt;
* The mandatory nature of the update suggests safety implications rather than performance optimization&lt;br /&gt;
* The use of specialized shipping containers marked for &amp;quot;Damaged/Defective Lithium Ion Battery(s)&amp;quot; parallels procedures used for known hazardous devices&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;lt;/ref&amp;gt;&amp;lt;ref&amp;gt;https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
* The update seems to target specific device serial numbers rather than all units; suggesting a manufacturing batch issue&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Precedent in Mobile Phones ===&lt;br /&gt;
Similar battery-related interventions have occurred previously; Apple&#039;s 2017 iPhone throttling was done to prevent unexpected shutdowns in devices with degraded batteries.&lt;br /&gt;
&lt;br /&gt;
=== Potential Manufacturing Variables ===&lt;br /&gt;
Several factors could explain why only certain devices are affected:&lt;br /&gt;
* Different battery suppliers or manufacturing batches&lt;br /&gt;
* Variations in battery cell chemistry or construction&lt;br /&gt;
* Manufacturing date ranges coinciding with specific material supplies&lt;br /&gt;
* Quality control variations between production runs&lt;br /&gt;
&lt;br /&gt;
These technical considerations suggest the update may be a preventative measure against potential battery safety issues, rather than planned obsolescence. However, Google&#039;s limited transparency about the specific technical justification has left users unable to verify this interpretation.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program:&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; &#039;&#039;&#039;out&#039;&#039;&#039; of.&lt;br /&gt;
#* While the update can be circumvented, it requires technical knowledge of Android phones, which an average user does not have.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy it &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* As Google has not publicly commented on the issue, &#039;&#039;&#039;users have been left to speculate&#039;&#039;&#039; on what the intent behind the update could be.&lt;br /&gt;
# &#039;&#039;&#039;Google Support&#039;&#039;&#039; has been giving out &#039;&#039;&#039;misleading or incorrect information.&#039;&#039;&#039;&lt;br /&gt;
#* Google Support initially stated that the $100 USD coupon code could not be used in combination with other sales. This has turned out to be false. This information may have affected the compensation option customers chose.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i6ei4x/the_pixel_discount_does_stack_with_the_sale/&amp;lt;/ref&amp;gt;&lt;br /&gt;
# At least two users have reported Google Support telling them that their &#039;&#039;&#039;Pixel 4a&#039;s trade-in price would be lowered after the update&#039;s installation.&#039;&#039;&#039; &amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i43nz3/does_anyone_know_if_theyll_give_full_cashback_for/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i43nz3/comment/m867zhz/?utm_source=share&amp;amp;utm_medium=web3x&amp;amp;utm_name=web3xcss&amp;amp;utm_term=1&amp;amp;utm_content=share_button&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
[[Category:Incidents]]&lt;br /&gt;
[[Category:googlepixel]]&lt;br /&gt;
[[Category: Google]]&lt;br /&gt;
[[Category: Google Pixel]]&lt;br /&gt;
[[Category: Google Pixel 4a]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=4005</id>
		<title>Talk:Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=4005"/>
		<updated>2025-01-21T19:03:22Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Removed my strong language.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;since the article states &amp;quot;While there is widespread speculation about a battery manufacturing fault&amp;quot;, I suggest adding pics from &amp;quot;https://old.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;quot; as further motivation for such speculation.&lt;br /&gt;
Google doesn&#039;t normally require such special &amp;quot;box for defective lithium ion batteries&amp;quot; to mail-in phones for repairs (some users said in the comments this might just be good practice and business as usual when sending phones for repair but it&#039;s really not), so the reasoning for doing it this time around seems clear enough to me and would add very strong evidence to this speculation.&lt;br /&gt;
Samsung sent out a very similar box (https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png) when the note 7 thing happened.&lt;br /&gt;
&lt;br /&gt;
I&#039;d also maybe add a seventh point in &amp;quot;Criticism by Community&amp;quot; about users reporting their battery percentage indicator stop working entirely, and in point 3. imo it should be made more clear that a payoneer account with full personal info (including social security number) must be created by the user (potential security/privacy issue), I know there&#039;s already the &amp;quot;account fees&amp;quot; part but in the way it&#039;s written it&#039;s not clear the user has to make a proper account in the first place.&lt;br /&gt;
&lt;br /&gt;
Maybe I should&#039;ve made this edit myself, but english isn&#039;t my native language, I don&#039;t think i&#039;m very good at writing formally in cases like this, and just didn&#039;t feel comfortable messing with other people&#039;s excellent work.&lt;br /&gt;
&lt;br /&gt;
: Wow, I was not aware of the pics from the first one. In that case, whether this is actually a battery fault or just planned obsolescence still seems to be anyone&#039;s game at this point. Neither look good for Google. I&#039;ll reword that paragraph then to be more neutral.&lt;br /&gt;
: As for the percentage indicator, I read a lot of people saying it stopped working, then started working again, which to me indicates that the indicator just paused while the battery drained under the newly implemented limit. I don&#039;t find that noteworthy enough to include, I guess.&lt;br /&gt;
: Thank you for your suggestions, I&#039;ll get to editing soon. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:32, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:: I implemented the edits. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
On another note, I wish there was a wiki-appropriate way to talk about how weird Google Support has been throughout this, but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about (I feel like I&#039;m already on thin ice with all the Reddit posts I&#039;m sourcing from). There was that one post that asked Google Support about turning in their phone for cash and them saying that the phone would be worth *less money* if they installed the new software update (again, unconfirmed, someone just said this). I also talked to them at one point and they told me my device would be considered impacted if it had worse battery performance AFTER the update, despite the compensation form being live based on the IMEI before the update was ever rolled out. It is probably just that the Support Team doesn&#039;t have a very clear understanding of the issue, but it&#039;s interesting that if that is the case, a lot of the misinformation has been coming directly from Google. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
&amp;gt; but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about&amp;lt;br&amp;gt;&lt;br /&gt;
Maybe you could ask those users to provide a copy of the support conversation? Google support gives you the option to send you a copy of the whole chat log at the end of each support request&lt;br /&gt;
&lt;br /&gt;
21/01/25 - Anonymous user again here&lt;br /&gt;
&lt;br /&gt;
10 days ago, I asked iFixit support whether the batteries they are currently selling are some sort of newer batch that isn&#039;t affected by this problem or not&amp;lt;br&amp;gt;&lt;br /&gt;
their response: sorry for the late reply, it took us a while to figure this one out, &amp;quot;The issue is with the device itself and not the batteries, We suggest you go through Google to see if your device is impacted&amp;quot;&amp;lt;br&amp;gt;&lt;br /&gt;
this means two things:&amp;lt;br&amp;gt;&lt;br /&gt;
A. this &amp;quot;replace your battery&amp;quot; thingy doesn&#039;t make any sense, as the issue is with the device&#039;s construction (like samsung figured out in the end with the note 7)&amp;lt;br&amp;gt;&lt;br /&gt;
or (more likely imo)&amp;lt;br&amp;gt;&lt;br /&gt;
B. Google&#039;s communication keeps being vague and misleading, even to its parts providers&amp;lt;br&amp;gt;&lt;br /&gt;
the fact that iFixit has no idea if the batteries they are currently selling, or recently sold, are affected by a problem makes Google look pretty bad here, I was expecting them to have contacted iFixit already on the sixth of january but nope, I am giving them the news&amp;lt;br&amp;gt;&lt;br /&gt;
this whole situation keeps getting more and more absurd&lt;br /&gt;
&lt;br /&gt;
:: Dear Anon, that&#039;s an insane revelation. I&#039;m trying to think whether there&#039;s somehow a mysterious third option we&#039;re missing that isn&#039;t planned obsolescence OR a manufacturing fault. Because your point A is absolutely correct, the battery replacement angle makes no sense in this case. I get if there&#039;s a hazard, Google wouldn&#039;t just plain say that, but why would they not just tell iFixit something like &amp;quot;oh, the Pixel 4a&#039;s batteries are just old, these are newer replacements&amp;quot;. What do they mean there&#039;s a problem with the device?! There&#039;s no way to read this other than &amp;quot;Yeah, there&#039;s a problem with the device. We made a problem, with the update, on purpose.&amp;quot;. I think this is worth adding to the article, if you can source it somehow. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:50, 21 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
::: https://www.reddit.com/r/Pixel4a/comments/1i6ei4x/the_pixel_discount_does_stack_with_the_sale/ . Okay, you know what? Maybe Google REALLY ARE just this inept at public relations. Updating the article to include it... [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:01, 21 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=4004</id>
		<title>Talk:Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=4004"/>
		<updated>2025-01-21T19:02:10Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Talk: Discount code revealed to work with other sales.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;since the article states &amp;quot;While there is widespread speculation about a battery manufacturing fault&amp;quot;, I suggest adding pics from &amp;quot;https://old.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;quot; as further motivation for such speculation.&lt;br /&gt;
Google doesn&#039;t normally require such special &amp;quot;box for defective lithium ion batteries&amp;quot; to mail-in phones for repairs (some users said in the comments this might just be good practice and business as usual when sending phones for repair but it&#039;s really not), so the reasoning for doing it this time around seems clear enough to me and would add very strong evidence to this speculation.&lt;br /&gt;
Samsung sent out a very similar box (https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png) when the note 7 thing happened.&lt;br /&gt;
&lt;br /&gt;
I&#039;d also maybe add a seventh point in &amp;quot;Criticism by Community&amp;quot; about users reporting their battery percentage indicator stop working entirely, and in point 3. imo it should be made more clear that a payoneer account with full personal info (including social security number) must be created by the user (potential security/privacy issue), I know there&#039;s already the &amp;quot;account fees&amp;quot; part but in the way it&#039;s written it&#039;s not clear the user has to make a proper account in the first place.&lt;br /&gt;
&lt;br /&gt;
Maybe I should&#039;ve made this edit myself, but english isn&#039;t my native language, I don&#039;t think i&#039;m very good at writing formally in cases like this, and just didn&#039;t feel comfortable messing with other people&#039;s excellent work.&lt;br /&gt;
&lt;br /&gt;
: Wow, I was not aware of the pics from the first one. In that case, whether this is actually a battery fault or just planned obsolescence still seems to be anyone&#039;s game at this point. Neither look good for Google. I&#039;ll reword that paragraph then to be more neutral.&lt;br /&gt;
: As for the percentage indicator, I read a lot of people saying it stopped working, then started working again, which to me indicates that the indicator just paused while the battery drained under the newly implemented limit. I don&#039;t find that noteworthy enough to include, I guess.&lt;br /&gt;
: Thank you for your suggestions, I&#039;ll get to editing soon. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:32, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:: I implemented the edits. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
On another note, I wish there was a wiki-appropriate way to talk about how weird Google Support has been throughout this, but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about (I feel like I&#039;m already on thin ice with all the Reddit posts I&#039;m sourcing from). There was that one post that asked Google Support about turning in their phone for cash and them saying that the phone would be worth *less money* if they installed the new software update (again, unconfirmed, someone just said this). I also talked to them at one point and they told me my device would be considered impacted if it had worse battery performance AFTER the update, despite the compensation form being live based on the IMEI before the update was ever rolled out. It is probably just that the Support Team doesn&#039;t have a very clear understanding of the issue, but it&#039;s interesting that if that is the case, a lot of the misinformation has been coming directly from Google. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
&amp;gt; but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about&amp;lt;br&amp;gt;&lt;br /&gt;
Maybe you could ask those users to provide a copy of the support conversation? Google support gives you the option to send you a copy of the whole chat log at the end of each support request&lt;br /&gt;
&lt;br /&gt;
21/01/25 - Anonymous user again here&lt;br /&gt;
&lt;br /&gt;
10 days ago, I asked iFixit support whether the batteries they are currently selling are some sort of newer batch that isn&#039;t affected by this problem or not&amp;lt;br&amp;gt;&lt;br /&gt;
their response: sorry for the late reply, it took us a while to figure this one out, &amp;quot;The issue is with the device itself and not the batteries, We suggest you go through Google to see if your device is impacted&amp;quot;&amp;lt;br&amp;gt;&lt;br /&gt;
this means two things:&amp;lt;br&amp;gt;&lt;br /&gt;
A. this &amp;quot;replace your battery&amp;quot; thingy doesn&#039;t make any sense, as the issue is with the device&#039;s construction (like samsung figured out in the end with the note 7)&amp;lt;br&amp;gt;&lt;br /&gt;
or (more likely imo)&amp;lt;br&amp;gt;&lt;br /&gt;
B. Google&#039;s communication keeps being vague and misleading, even to its parts providers&amp;lt;br&amp;gt;&lt;br /&gt;
the fact that iFixit has no idea if the batteries they are currently selling, or recently sold, are affected by a problem makes Google look pretty bad here, I was expecting them to have contacted iFixit already on the sixth of january but nope, I am giving them the news&amp;lt;br&amp;gt;&lt;br /&gt;
this whole situation keeps getting more and more absurd&lt;br /&gt;
&lt;br /&gt;
:: Dear Anon, that&#039;s an insane revelation. I&#039;m trying to think whether there&#039;s somehow a mysterious third option we&#039;re missing that isn&#039;t planned obsolescence OR a manufacturing fault. Because your point A is absolutely correct, the battery replacement angle makes no sense in this case. I get if there&#039;s a hazard, Google wouldn&#039;t just plain say that, but why would they not just tell iFixit something like &amp;quot;oh, the Pixel 4a&#039;s batteries are just old, these are newer replacements&amp;quot;. What do they mean there&#039;s a problem with the device?! There&#039;s no way to read this other than &amp;quot;Yeah, there&#039;s a problem with the device. We made a problem, with the update, on purpose.&amp;quot;. I think this is worth adding to the article, if you can source it somehow. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:50, 21 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
::: OH COME ON WHAT IS THIS BULLSH*T https://www.reddit.com/r/Pixel4a/comments/1i6ei4x/the_pixel_discount_does_stack_with_the_sale/ . Okay, you know what? Maybe Google REALLY ARE just this inept at public relations. Updating the article to include it... [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:01, 21 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=3995</id>
		<title>Talk:Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=3995"/>
		<updated>2025-01-21T18:51:24Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Reply to anon: iFixit revelation is crazy.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;since the article states &amp;quot;While there is widespread speculation about a battery manufacturing fault&amp;quot;, I suggest adding pics from &amp;quot;https://old.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;quot; as further motivation for such speculation.&lt;br /&gt;
Google doesn&#039;t normally require such special &amp;quot;box for defective lithium ion batteries&amp;quot; to mail-in phones for repairs (some users said in the comments this might just be good practice and business as usual when sending phones for repair but it&#039;s really not), so the reasoning for doing it this time around seems clear enough to me and would add very strong evidence to this speculation.&lt;br /&gt;
Samsung sent out a very similar box (https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png) when the note 7 thing happened.&lt;br /&gt;
&lt;br /&gt;
I&#039;d also maybe add a seventh point in &amp;quot;Criticism by Community&amp;quot; about users reporting their battery percentage indicator stop working entirely, and in point 3. imo it should be made more clear that a payoneer account with full personal info (including social security number) must be created by the user (potential security/privacy issue), I know there&#039;s already the &amp;quot;account fees&amp;quot; part but in the way it&#039;s written it&#039;s not clear the user has to make a proper account in the first place.&lt;br /&gt;
&lt;br /&gt;
Maybe I should&#039;ve made this edit myself, but english isn&#039;t my native language, I don&#039;t think i&#039;m very good at writing formally in cases like this, and just didn&#039;t feel comfortable messing with other people&#039;s excellent work.&lt;br /&gt;
&lt;br /&gt;
: Wow, I was not aware of the pics from the first one. In that case, whether this is actually a battery fault or just planned obsolescence still seems to be anyone&#039;s game at this point. Neither look good for Google. I&#039;ll reword that paragraph then to be more neutral.&lt;br /&gt;
: As for the percentage indicator, I read a lot of people saying it stopped working, then started working again, which to me indicates that the indicator just paused while the battery drained under the newly implemented limit. I don&#039;t find that noteworthy enough to include, I guess.&lt;br /&gt;
: Thank you for your suggestions, I&#039;ll get to editing soon. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:32, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:: I implemented the edits. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
On another note, I wish there was a wiki-appropriate way to talk about how weird Google Support has been throughout this, but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about (I feel like I&#039;m already on thin ice with all the Reddit posts I&#039;m sourcing from). There was that one post that asked Google Support about turning in their phone for cash and them saying that the phone would be worth *less money* if they installed the new software update (again, unconfirmed, someone just said this). I also talked to them at one point and they told me my device would be considered impacted if it had worse battery performance AFTER the update, despite the compensation form being live based on the IMEI before the update was ever rolled out. It is probably just that the Support Team doesn&#039;t have a very clear understanding of the issue, but it&#039;s interesting that if that is the case, a lot of the misinformation has been coming directly from Google. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
&amp;gt; but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about&amp;lt;br&amp;gt;&lt;br /&gt;
Maybe you could ask those users to provide a copy of the support conversation? Google support gives you the option to send you a copy of the whole chat log at the end of each support request&lt;br /&gt;
&lt;br /&gt;
21/01/25 - Anonymous user again here&lt;br /&gt;
&lt;br /&gt;
10 days ago, I asked iFixit support whether the batteries they are currently selling are some sort of newer batch that isn&#039;t affected by this problem or not&amp;lt;br&amp;gt;&lt;br /&gt;
their response: sorry for the late reply, it took us a while to figure this one out, &amp;quot;The issue is with the device itself and not the batteries, We suggest you go through Google to see if your device is impacted&amp;quot;&amp;lt;br&amp;gt;&lt;br /&gt;
this means two things:&amp;lt;br&amp;gt;&lt;br /&gt;
A. this &amp;quot;replace your battery&amp;quot; thingy doesn&#039;t make any sense, as the issue is with the device&#039;s construction (like samsung figured out in the end with the note 7)&amp;lt;br&amp;gt;&lt;br /&gt;
or (more likely imo)&amp;lt;br&amp;gt;&lt;br /&gt;
B. Google&#039;s communication keeps being vague and misleading, even to its parts providers&amp;lt;br&amp;gt;&lt;br /&gt;
the fact that iFixit has no idea if the batteries they are currently selling, or recently sold, are affected by a problem makes Google look pretty bad here, I was expecting them to have contacted iFixit already on the sixth of january but nope, I am giving them the news&amp;lt;br&amp;gt;&lt;br /&gt;
this whole situation keeps getting more and more absurd&lt;br /&gt;
&lt;br /&gt;
:: Dear Anon, that&#039;s an insane revelation. I&#039;m trying to think whether there&#039;s somehow a mysterious third option we&#039;re missing that isn&#039;t planned obsolescence OR a manufacturing fault. Because your point A is absolutely correct, the battery replacement angle makes no sense in this case. I get if there&#039;s a hazard, Google wouldn&#039;t just plain say that, but why would they not just tell iFixit something like &amp;quot;oh, the Pixel 4a&#039;s batteries are just old, these are newer replacements&amp;quot;. What do they mean there&#039;s a problem with the device?! There&#039;s no way to read this other than &amp;quot;Yeah, there&#039;s a problem with the device. We made a problem, with the update, on purpose.&amp;quot;. I think this is worth adding to the article, if you can source it somehow. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:50, 21 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=User:ZenithHelix&amp;diff=3470</id>
		<title>User:ZenithHelix</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=User:ZenithHelix&amp;diff=3470"/>
		<updated>2025-01-20T12:16:17Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;There comes a time in every man&#039;s life when he gets so angry that he becomes a wiki editor.&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3459</id>
		<title>Leo Express</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3459"/>
		<updated>2025-01-20T12:04:19Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Added comparison image and section about fishing for phone numbers. Resolved editing conflict (I hope)&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&#039;&#039;&#039;[[wikipedia:Leo_Express|Leo Express]]&#039;&#039;&#039; is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine.&amp;lt;ref&amp;gt;https://en.wikipedia.org/wiki/Leo_Express&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.&amp;lt;ref&amp;gt;https://www.leoexpress.com/en/about-us/mobile-app&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== [[Dark Pattern|Dark patterns]] in Leo Express website and app ==&lt;br /&gt;
[[File:LeoExpress DarkPattern1.png|alt=Screenshot of a Leo Express menu in Slovakian. The menu shows a list of possible passenger age groups. Passengers can be added or removed with plus and minus buttons. In the screenshot, a &amp;quot;Youth ages 16-25&amp;quot; passenger has been added. It is not visually clear that this passenger can be clicked on to choose a discount.|thumb|296x296px|Screenshot of Leo Express passenger and discount menu. It is not visually clear that the option &amp;quot;Youth ages 16-25&amp;quot; (Slovak: Mľadý 16-25 rokov 1) is selectable.]]&lt;br /&gt;
&lt;br /&gt;
=== Obstruction of 100% discount fare ===&lt;br /&gt;
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express&#039;s services fall into this category.&amp;lt;ref&amp;gt;https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
To make use of the 100% discount fare on Leo Express trains, customers have to:&amp;lt;ref&amp;gt;https://www.leoexpress.com/sk&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
# Register an account, if they are using the mobile application&lt;br /&gt;
# Change the language setting to Slovakian on the app or website&lt;br /&gt;
# In the passengers menu, enable fares of the Podunasjko region (&#039;&#039;Slovak: Podunajské tarify&#039;&#039;)&lt;br /&gt;
# In the passengers menu, enable discounts (&#039;&#039;Slovak: Zľavové preukazy&#039;&#039;)&lt;br /&gt;
#* If steps 3 and 4 are done out of order, the discount will be disabled&lt;br /&gt;
# Add a passenger corresponding to their age group and click on said passenger (this option is greyed out, but is clickable)&lt;br /&gt;
# Select discount within submenu&lt;br /&gt;
# Click confirm&lt;br /&gt;
&lt;br /&gt;
By contrast, the same system implemented by [[wikipedia:Železničná_spoločnosť_Slovensko|ZSSK]] (&#039;&#039;Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic&#039;&#039;):&amp;lt;ref&amp;gt;https://predaj.zssk.sk/passenger&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
# At checkout, select passenger age group&lt;br /&gt;
# Select discount (international discounts are available regardless of language settings)&lt;br /&gt;
# Proceed with purchase&lt;br /&gt;
[[File:ZSSK discount selection.png|alt=Screenshot of the checkout page of the railway company ZSSK. A passenger with the traits &amp;quot;Youth ages 16-25&amp;quot; and &amp;quot;ISIC Card activated by Slovakian school&amp;quot; has been added. There is an option to add other passengers and an option to proceed with the ticket purchase. The visual layout is more customer-friendly and legible in contrast to the previous image.|thumb|253x253px|Screenshot of ZSSK checkout page with the same discount selected as the above image. Note the lack of submenus and the discount checkbox being enabled by default.]]&lt;br /&gt;
It is also notable that Leo Express customers have to select their discount before searching for a connection and have no option to change it during the purchase.&lt;br /&gt;
&lt;br /&gt;
=== Fishing for personal data ===&lt;br /&gt;
Within the app, an option to save the users phone number is enabled during each checkout. To proceed with checkout, the user either has to fill in their phone number or disable this option every time they purchase a ticket.&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Companies]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=File:ZSSK_discount_selection.png&amp;diff=3446</id>
		<title>File:ZSSK discount selection.png</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=File:ZSSK_discount_selection.png&amp;diff=3446"/>
		<updated>2025-01-20T11:43:46Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Example of a customer-friendly checkout page without dark patterns.&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3444</id>
		<title>Leo Express</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3444"/>
		<updated>2025-01-20T11:36:12Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Added example image.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Introduction ==&lt;br /&gt;
Leo Express is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia and Ukraine.&amp;lt;ref&amp;gt;https://en.wikipedia.org/wiki/Leo_Express&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Customers have the option to purchase tickets through the Leo Express website and the Leo Express mobile application.&amp;lt;ref&amp;gt;https://www.leoexpress.com/en/about-us/mobile-app&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== [[Dark Pattern|Dark Patterns]] in Leo Express Website and App ==&lt;br /&gt;
[[File:LeoExpress DarkPattern1.png|alt=Screenshot of a Leo Express menu in Slovakian. The menu shows a list of possible passenger age groups. Passengers can be added or removed with plus and minus buttons. In the screenshot, a &amp;quot;Youth ages 16-25&amp;quot; passenger has been added. It is not visually clear that this passenger can be clicked on to choose a discount.|thumb|296x296px|Screenshot of Leo Express passenger and discount menu. It is not visually clear that the option &amp;quot;Youth ages 16-25&amp;quot; (Slovak: Mľadý 16-25 rokov 1) is selectable.]]&lt;br /&gt;
&lt;br /&gt;
=== Obstruction of 100% discount fare ===&lt;br /&gt;
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express&#039;s services fall into this category.&amp;lt;ref&amp;gt;https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
To make use of the 100% discount fare on Leo Express trains, customers have to:&lt;br /&gt;
&lt;br /&gt;
# Register an account, if they are using the mobile application&lt;br /&gt;
# Change the app/website language to Slovakian&lt;br /&gt;
# In the passengers menu, enable fares of the Podunasjko region &#039;&#039;(Slovak: Podunajské tarify)&#039;&#039;&lt;br /&gt;
# In the passengers menu, enable discounts &#039;&#039;(Slovak: Zľavové preukazy)&#039;&#039;&lt;br /&gt;
#* If steps 3. and 4. are done out of order, the discount will be disabled.&lt;br /&gt;
# Add a passenger corresponding to their age group and click on said passenger (this option is greyed out, but is clickable)&lt;br /&gt;
# Select discount within submenu&lt;br /&gt;
&lt;br /&gt;
In contrast, the same system implemented by ZSSK &#039;&#039;(Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic)&#039;&#039;:&lt;br /&gt;
&lt;br /&gt;
# At checkout, select passenger age group&lt;br /&gt;
# Select discount (international discounts are available regardless of language settings)&lt;br /&gt;
&lt;br /&gt;
== Sources ==&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3441</id>
		<title>Leo Express</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3441"/>
		<updated>2025-01-20T11:24:41Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Added Dark Patterns section with example.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Introduction ==&lt;br /&gt;
Leo Express is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia and Ukraine.&amp;lt;ref&amp;gt;https://en.wikipedia.org/wiki/Leo_Express&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Customers have the option to purchase tickets through the Leo Express website and the Leo Express mobile application.&amp;lt;ref&amp;gt;https://www.leoexpress.com/en/about-us/mobile-app&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== [[Dark Pattern|Dark Patterns]] in Leo Express Website and App ==&lt;br /&gt;
&lt;br /&gt;
=== Obstruction of 100% discount fare ===&lt;br /&gt;
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express&#039;s services fall into this category.&amp;lt;ref&amp;gt;https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
To make use of the 100% discount fare on Leo Express trains, customers have to:&lt;br /&gt;
&lt;br /&gt;
# Register an account, if they are using the mobile application&lt;br /&gt;
# Change the app/website language to Slovakian&lt;br /&gt;
# In the passengers menu, enable &amp;quot;Podunajské tarify&amp;quot; (English: Fares of the Podunasjko region)&lt;br /&gt;
# In the passengers menu, enable discounts&lt;br /&gt;
#* If steps 3. and 4. are done out of order, the discount will be disabled.&lt;br /&gt;
# Add a passenger corresponding to their age group and click on said passenger (this option is greyed out, but is clickable)&lt;br /&gt;
# Select discount within submenu&lt;br /&gt;
&lt;br /&gt;
In contrast, the same system implemented by ZSSK (Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic):&lt;br /&gt;
&lt;br /&gt;
# At checkout, select passenger age group&lt;br /&gt;
# Select discount (international discounts are available regardless of language settings)&lt;br /&gt;
&lt;br /&gt;
== Sources ==&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3432</id>
		<title>Leo Express</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Leo_Express&amp;diff=3432"/>
		<updated>2025-01-20T11:09:02Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Created initial page.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Introduction ==&lt;br /&gt;
Leo Express is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia and Ukraine.&amp;lt;ref&amp;gt;https://en.wikipedia.org/wiki/Leo_Express&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Sources ==&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=File:LeoExpress_DarkPattern1.png&amp;diff=3430</id>
		<title>File:LeoExpress DarkPattern1.png</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=File:LeoExpress_DarkPattern1.png&amp;diff=3430"/>
		<updated>2025-01-20T11:05:05Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Screenshot of Leo Express passenger and discount selection menu. It is not visually clear that &amp;quot;Mladý 16-25 rokov 1&amp;quot; (English: Youth ages 16-25 1) is a selectable option.&lt;br /&gt;
Cursor edited in for visual clarity.&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=3408</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=3408"/>
		<updated>2025-01-20T09:31:39Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Added sources.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery&#039;s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (&amp;quot;Impacted Devices&amp;quot;), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Payment Processing Issues ===&lt;br /&gt;
The $50 USD compensation option requires users to process payment through Payoneer, which has many issues:&lt;br /&gt;
* Users must provide sensitive personal information including social security numbers and bank details&lt;br /&gt;
* A $3 USD processing fee is deducted from the compensation&lt;br /&gt;
* An annual account fee of $29.95 USD is charged if the account balance does not exceed $2,000 USD in transactions within 12 months&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
* Users report being advised to immediately delete their Payoneer account after receiving compensation to avoid fees&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Store Credit Limitations ===&lt;br /&gt;
The $100 USD Google Store credit option has restrictions:&lt;br /&gt;
* Can&#039;t be combined with other promotional codes or ongoing sales&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&lt;br /&gt;
* Must be used on full-price devices in most regions&lt;br /&gt;
* Available only for Pixel phone purchases&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
* Cannot be used in conjunction with trade-in offers&lt;br /&gt;
* Users cannot change their compensation choice after selecting this option&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it. You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity &amp;amp; other performance issues.&lt;br /&gt;
&lt;br /&gt;
=== Battery Performance Issues ===&lt;br /&gt;
Users have reported several issues following the update:&lt;br /&gt;
* Erratic battery percentage readings, including sudden jumps in charge levels&lt;br /&gt;
* Battery percentage remaining static despite continuous use&lt;br /&gt;
* Reduced charging speeds&lt;br /&gt;
* Permanent exclamation mark appearing in battery indicator&lt;br /&gt;
* Forced battery percentage display&lt;br /&gt;
* Severely reduced battery life, even with recently replaced batteries&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Battery Replacement Complications ===&lt;br /&gt;
Many users have reported that replacing the battery, either before or after the update, doesn&#039;t fix the performance limitations:&lt;br /&gt;
* Devices with new batteries still show warning indicators&lt;br /&gt;
* Performance remains capped even with official Google batteries&lt;br /&gt;
* Users who replaced batteries before the update experienced the same limitations as those with original batteries&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&lt;br /&gt;
* Google support has indicated this may be due to repairs being performed outside of authorized service centers&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Possible Technical Rationale ==&lt;br /&gt;
While Google has not provided detailed technical explanations for the update, there are several known factors about lithium-ion battery aging that could potentially justify such measures:&lt;br /&gt;
&lt;br /&gt;
=== Lithium-Ion Battery Aging ===&lt;br /&gt;
Lithium-ion batteries face degradation as they age:&lt;br /&gt;
* Loss of active lithium ions through repeated charge cycles&lt;br /&gt;
* Growth of the Solid Electrolyte Interphase (SEI) layer&lt;br /&gt;
* Physical expansion &amp;amp; contraction stress during charging cycles&lt;br /&gt;
* Potential for dendrite formation in aged cells&lt;br /&gt;
* Increased internal resistance over time&amp;lt;ref&amp;gt;https://www.sciencedirect.com/science/article/abs/pii/S0378775320301476&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Safety Considerations ===&lt;br /&gt;
Several factors specific to the Pixel 4a situation could indicate that this was a battery safety concern:&lt;br /&gt;
* The device was released in August 2020; many units are approaching 4.5 years of use&lt;br /&gt;
* The mandatory nature of the update suggests safety implications rather than performance optimization&lt;br /&gt;
* The use of specialized shipping containers marked for &amp;quot;Damaged/Defective Lithium Ion Battery(s)&amp;quot; parallels procedures used for known hazardous devices&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;lt;/ref&amp;gt;&amp;lt;ref&amp;gt;https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
* The update seems to target specific device serial numbers rather than all units; suggesting a manufacturing batch issue&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Precedent in Mobile Phones ===&lt;br /&gt;
Similar battery-related interventions have occurred previously; Apple&#039;s 2017 iPhone throttling was done to prevent unexpected shutdowns in devices with degraded batteries.&lt;br /&gt;
&lt;br /&gt;
=== Potential Manufacturing Variables ===&lt;br /&gt;
Several factors could explain why only certain devices are affected:&lt;br /&gt;
* Different battery suppliers or manufacturing batches&lt;br /&gt;
* Variations in battery cell chemistry or construction&lt;br /&gt;
* Manufacturing date ranges coinciding with specific material supplies&lt;br /&gt;
* Quality control variations between production runs&lt;br /&gt;
&lt;br /&gt;
These technical considerations suggest the update may be a preventative measure against potential battery safety issues, rather than planned obsolescence. However, Google&#039;s limited transparency about the specific technical justification has left users unable to verify this interpretation.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program:&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; out of.&lt;br /&gt;
#* While the update can be circumvented, it requires technical knowledge of Android phones, which an average user does not have.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy it &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* As Google has not publicly commented on the issue, &#039;&#039;&#039;users have been left to speculate&#039;&#039;&#039; on what the intent behind the update could be.&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=3407</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=3407"/>
		<updated>2025-01-20T09:28:19Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Removed most of &amp;quot;Criticism by Community&amp;quot; section to reduce redundancy with rest of the article, added sources to previous edit.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery&#039;s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (&amp;quot;Impacted Devices&amp;quot;), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Payment Processing Issues ===&lt;br /&gt;
The $50 USD compensation option requires users to process payment through Payoneer, which has many issues:&lt;br /&gt;
* Users must provide sensitive personal information including social security numbers and bank details&lt;br /&gt;
* A $3 USD processing fee is deducted from the compensation&lt;br /&gt;
* An annual account fee of $29.95 USD is charged if the account balance does not exceed $2,000 USD in transactions within 12 months&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
* Users report being advised to immediately delete their Payoneer account after receiving compensation to avoid fees&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Store Credit Limitations ===&lt;br /&gt;
The $100 USD Google Store credit option has restrictions:&lt;br /&gt;
* Can&#039;t be combined with other promotional codes or ongoing sales&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&lt;br /&gt;
* Must be used on full-price devices in most regions&lt;br /&gt;
* Available only for Pixel phone purchases&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
* Cannot be used in conjunction with trade-in offers&lt;br /&gt;
* Users cannot change their compensation choice after selecting this option&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it. You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity &amp;amp; other performance issues.&lt;br /&gt;
&lt;br /&gt;
=== Battery Performance Issues ===&lt;br /&gt;
Users have reported several issues following the update:&lt;br /&gt;
* Erratic battery percentage readings, including sudden jumps in charge levels&lt;br /&gt;
* Battery percentage remaining static despite continuous use&lt;br /&gt;
* Reduced charging speeds&lt;br /&gt;
* Permanent exclamation mark appearing in battery indicator&lt;br /&gt;
* Forced battery percentage display&lt;br /&gt;
* Severely reduced battery life, even with recently replaced batteries&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Battery Replacement Complications ===&lt;br /&gt;
Many users have reported that replacing the battery, either before or after the update, doesn&#039;t fix the performance limitations:&lt;br /&gt;
* Devices with new batteries still show warning indicators&lt;br /&gt;
* Performance remains capped even with official Google batteries&lt;br /&gt;
* Users who replaced batteries before the update experienced the same limitations as those with original batteries&lt;br /&gt;
* Google support has indicated this may be due to repairs being performed outside of authorized service centers&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Possible Technical Rationale ==&lt;br /&gt;
While Google has not provided detailed technical explanations for the update, there are several known factors about lithium-ion battery aging that could potentially justify such measures:&lt;br /&gt;
&lt;br /&gt;
=== Lithium-Ion Battery Aging ===&lt;br /&gt;
Lithium-ion batteries face degradation as they age:&lt;br /&gt;
* Loss of active lithium ions through repeated charge cycles&lt;br /&gt;
* Growth of the Solid Electrolyte Interphase (SEI) layer&lt;br /&gt;
* Physical expansion &amp;amp; contraction stress during charging cycles&lt;br /&gt;
* Potential for dendrite formation in aged cells&lt;br /&gt;
* Increased internal resistance over time&amp;lt;ref&amp;gt;https://www.sciencedirect.com/science/article/abs/pii/S0378775320301476&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Safety Considerations ===&lt;br /&gt;
Several factors specific to the Pixel 4a situation could indicate that this was a battery safety concern:&lt;br /&gt;
* The device was released in August 2020; many units are approaching 4.5 years of use&lt;br /&gt;
* The mandatory nature of the update suggests safety implications rather than performance optimization&lt;br /&gt;
* The use of specialized shipping containers marked for &amp;quot;Damaged/Defective Lithium Ion Battery(s)&amp;quot; parallels procedures used for known hazardous devices&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;lt;/ref&amp;gt;&amp;lt;ref&amp;gt;https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
* The update seems to target specific device serial numbers rather than all units; suggesting a manufacturing batch issue&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Precedent in Mobile Phones ===&lt;br /&gt;
Similar battery-related interventions have occurred previously; Apple&#039;s 2017 iPhone throttling was done to prevent unexpected shutdowns in devices with degraded batteries.&lt;br /&gt;
&lt;br /&gt;
=== Potential Manufacturing Variables ===&lt;br /&gt;
Several factors could explain why only certain devices are affected:&lt;br /&gt;
* Different battery suppliers or manufacturing batches&lt;br /&gt;
* Variations in battery cell chemistry or construction&lt;br /&gt;
* Manufacturing date ranges coinciding with specific material supplies&lt;br /&gt;
* Quality control variations between production runs&lt;br /&gt;
&lt;br /&gt;
These technical considerations suggest the update may be a preventative measure against potential battery safety issues, rather than planned obsolescence. However, Google&#039;s limited transparency about the specific technical justification has left users unable to verify this interpretation.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program:&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; out of.&lt;br /&gt;
#* While the update can be circumvented, it requires technical knowledge of Android phones, which an average user does not have.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy it &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* As Google has not publicly commented on the issue, &#039;&#039;&#039;users have been left to speculate&#039;&#039;&#039; on what the intent behind the update could be.&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2927</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2927"/>
		<updated>2025-01-19T20:25:30Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: /* Criticism by Community */ Added note about more reputable sources being needed. Switched argument order in an attempt to reduce subconscious visual bias towards the argument with more text.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it. You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity and other performance issues.&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program: &amp;lt;!-- I know the Reddit sources aren&#039;t amazing here - barely any news sources are talking about this rn. It&#039;s funny, because if they do talk about it, it will probably just be sourced from Reddit, but hey. - Zenith --&amp;gt;&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; out of.&lt;br /&gt;
#* While the update can be circumvented, it requires technical knowledge of Android phones, which an average user does not have.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy it &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* As Google has not publicly commented on the issue, &#039;&#039;&#039;users have been left to speculate&#039;&#039;&#039; on what the intent behind the update could be.&lt;br /&gt;
#* Some users have accused Google of intentionally degrading the performance of an older product to push customers to buy new phones, noting similarities to the [[Apple]] iPhone&#039;s &amp;quot;batterygate&amp;quot; scandal in 2017.&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* According to an image posted by one user who opted for mail-in repair, the shipping box provided by Google has &amp;quot;Damaged/Defective Lithium Ion Battery(s)&amp;quot; written on it along with &amp;quot;Forbidden to transport by aircraft&amp;quot;.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;lt;/ref&amp;gt; It is unknown whether this is standard procedure for battery-related mail-in repair. The shipping box bears similarities to the ones used to recall the [[Samsung]] Galaxy Note 7, a product line notorious for its hazardous battery manufacturing fault.&amp;lt;ref&amp;gt;https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png&amp;lt;/ref&amp;gt; As of January 19, 2025, the TSA (Transportation Security Administration), which has banned hazardous devices such as the Note 7 in the past, allows the Pixel 4a to be taken onto an airplane like any other cell phone.&amp;lt;ref&amp;gt;https://www.tsa.gov/travel/security-screening/whatcanibring/all-list&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $50 USD compensation is to be paid out through Payoneer, which requires the user to sign up with personal information (social security number, bank details, etc. depending on region) and may charge the user an &#039;&#039;&#039;account fee of 29.95 USD&#039;&#039;&#039; if 12 months pass without the user receiving an equivalent of 2,000.00 USD in payments.&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $100 USD &#039;&#039;&#039;coupon code cannot be used in conjunction with other coupon codes or sales.&#039;&#039;&#039; &amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&lt;br /&gt;
# Some users have reported that their phone&#039;s &#039;&#039;&#039;battery is capped despite changing their batteries&#039;&#039;&#039; either before or after the update.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=2925</id>
		<title>Talk:Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=2925"/>
		<updated>2025-01-19T20:00:24Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Reply: Edits implemented. New topic: Google Support misinfo.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;since the article states &amp;quot;While there is widespread speculation about a battery manufacturing fault&amp;quot;, I suggest adding pics from &amp;quot;https://old.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;quot; as further motivation for such speculation.&lt;br /&gt;
Google doesn&#039;t normally require such special &amp;quot;box for defective lithium ion batteries&amp;quot; to mail-in phones for repairs (some users said in the comments this might just be good practice and business as usual when sending phones for repair but it&#039;s really not), so the reasoning for doing it this time around seems clear enough to me and would add very strong evidence to this speculation.&lt;br /&gt;
Samsung sent out a very similar box (https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png) when the note 7 thing happened.&lt;br /&gt;
&lt;br /&gt;
I&#039;d also maybe add a seventh point in &amp;quot;Criticism by Community&amp;quot; about users reporting their battery percentage indicator stop working entirely, and in point 3. imo it should be made more clear that a payoneer account with full personal info (including social security number) must be created by the user (potential security/privacy issue), I know there&#039;s already the &amp;quot;account fees&amp;quot; part but in the way it&#039;s written it&#039;s not clear the user has to make a proper account in the first place.&lt;br /&gt;
&lt;br /&gt;
Maybe I should&#039;ve made this edit myself, but english isn&#039;t my native language, I don&#039;t think i&#039;m very good at writing formally in cases like this, and just didn&#039;t feel comfortable messing with other people&#039;s excellent work.&lt;br /&gt;
&lt;br /&gt;
: Wow, I was not aware of the pics from the first one. In that case, whether this is actually a battery fault or just planned obsolescence still seems to be anyone&#039;s game at this point. Neither look good for Google. I&#039;ll reword that paragraph then to be more neutral.&lt;br /&gt;
: As for the percentage indicator, I read a lot of people saying it stopped working, then started working again, which to me indicates that the indicator just paused while the battery drained under the newly implemented limit. I don&#039;t find that noteworthy enough to include, I guess.&lt;br /&gt;
: Thank you for your suggestions, I&#039;ll get to editing soon. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:32, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:: I implemented the edits. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
On another note, I wish there was a wiki-appropriate way to talk about how weird Google Support has been throughout this, but none of those things were said &amp;quot;officially&amp;quot; and many reports just come from users recounting what they talked about (I feel like I&#039;m already on thin ice with all the Reddit posts I&#039;m sourcing from). There was that one post that asked Google Support about turning in their phone for cash and them saying that the phone would be worth *less money* if they installed the new software update (again, unconfirmed, someone just said this). I also talked to them at one point and they told me my device would be considered impacted if it had worse battery performance AFTER the update, despite the compensation form being live based on the IMEI before the update was ever rolled out. It is probably just that the Support Team doesn&#039;t have a very clear understanding of the issue, but it&#039;s interesting that if that is the case, a lot of the misinformation has been coming directly from Google. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 19:59, 19 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2919</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2919"/>
		<updated>2025-01-19T19:29:23Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Fixed accidental time travel.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it. You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity and other performance issues.&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program:&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; out of.&lt;br /&gt;
#* While the update can be circumvented, it requires technical knowledge of Android phones, which an average user does not have.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy it &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* As Google has not publicly commented on the issue, &#039;&#039;&#039;users have been left to speculate&#039;&#039;&#039; on what the intent behind the update could be.&lt;br /&gt;
#* According to an image posted by a user who opted for mail-in repair, the shipping box provided by Google has &amp;quot;DAMAGED/DEFECTIVE LITHIUM ION BATTERY(S)&amp;quot; written on it along with &amp;quot;Forbidden to transport by aircraft&amp;quot;.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;lt;/ref&amp;gt; It is unknown whether this is standard procedure for battery-related mail-in repair. The shipping box bears similarities to the ones used to recall the [[Samsung]] Galaxy Note 7, a product line notorious for its hazardous battery manufacturing fault.&amp;lt;ref&amp;gt;https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png&amp;lt;/ref&amp;gt; As of January 19, 2025, the TSA (Transportation Security Administration), which has banned hazardous devices such as the Note 7 in the past, allows the Pixel 4a to be taken onto an airplane like any other cell phone.&amp;lt;ref&amp;gt;https://www.tsa.gov/travel/security-screening/whatcanibring/all-list&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* Other users have accused Google of intentionally degrading the performance of an older product to push customers to buy new phones, noting similarities to the [[Apple]] iPhone&#039;s &amp;quot;batterygate&amp;quot; scandal in 2017.&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $50 USD compensation is to be paid out through Payoneer, which requires the user to sign up with personal information (social security number, bank details, etc. depending on region) and may charge the user an &#039;&#039;&#039;account fee of 29.95 USD&#039;&#039;&#039; if 12 months pass without the user receiving an equivalent of 2,000.00 USD in payments.&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $100 USD &#039;&#039;&#039;coupon code cannot be used in conjunction with other coupon codes or sales.&#039;&#039;&#039; &amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&amp;lt;!-- We need to get a more reputable source than a Reddit thread for this eventually. --&amp;gt;&lt;br /&gt;
# Some users have reported that their phone&#039;s &#039;&#039;&#039;battery is capped despite changing their batteries&#039;&#039;&#039; either before or after the update.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&amp;lt;!-- Again, we need a better source. Ongoing situation, so someone will write about it eventually, I assume. --&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2917</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2917"/>
		<updated>2025-01-19T19:27:58Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Added receipts for why people may think there&amp;#039;s a manufacturing fault. Attempted to cull bias towards planned obsolescence, may have overcompensated.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it. You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity and other performance issues.&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program:&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; out of.&lt;br /&gt;
#* While the update can be circumvented, it requires technical knowledge of Android phones, which an average user does not have.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy it &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* As Google has not publicly commented on the issue, &#039;&#039;&#039;users have been left to speculate&#039;&#039;&#039; on what the intent behind the update could be.&lt;br /&gt;
#* According to an image posted by a user who opted for mail-in repair, the shipping box provided by Google has &amp;quot;DAMAGED/DEFECTIVE LITHIUM ION BATTERY(S)&amp;quot; written on it along with &amp;quot;Forbidden to transport by aircraft&amp;quot;.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;lt;/ref&amp;gt; It is unknown whether this is standard procedure for battery-related mail-in repair. The shipping box bears similarities to the ones used to recall the [[Samsung]] Galaxy Note 7, a product line notorious for its hazardous battery manufacturing fault.&amp;lt;ref&amp;gt;https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png&amp;lt;/ref&amp;gt; As of January 29, 2025, the TSA (Transportation Security Administration), which has banned hazardous devices such as the Note 7 in the past, allows the Pixel 4a to be taken onto an airplane like any other cell phone.&amp;lt;ref&amp;gt;https://www.tsa.gov/travel/security-screening/whatcanibring/all-list&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* Other users have accused Google of intentionally degrading the performance of an older product to push customers to buy new phones, noting similarities to the [[Apple]] iPhone&#039;s &amp;quot;batterygate&amp;quot; scandal in 2017.&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $50 USD compensation is to be paid out through Payoneer, which requires the user to sign up with personal information (social security number, bank details, etc. depending on region) and may charge the user an &#039;&#039;&#039;account fee of 29.95 USD&#039;&#039;&#039; if 12 months pass without the user receiving an equivalent of 2,000.00 USD in payments.&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $100 USD &#039;&#039;&#039;coupon code cannot be used in conjunction with other coupon codes or sales.&#039;&#039;&#039; &amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&amp;lt;!-- We need to get a more reputable source than a Reddit thread for this eventually. --&amp;gt;&lt;br /&gt;
# Some users have reported that their phone&#039;s &#039;&#039;&#039;battery is capped despite changing their batteries&#039;&#039;&#039; either before or after the update.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&amp;lt;!-- Again, we need a better source. Ongoing situation, so someone will write about it eventually, I assume. --&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Google_Pixel_4a_Battery_Performance_Program&amp;diff=2895</id>
		<title>Google Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Google_Pixel_4a_Battery_Performance_Program&amp;diff=2895"/>
		<updated>2025-01-19T18:44:26Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Deleted page contents, made to redirect to new main page for the subject. o7&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;#REDIRECT [[Pixel 4a Battery Performance Program]]&lt;br /&gt;
[[Category:Google]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=2894</id>
		<title>Talk:Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=2894"/>
		<updated>2025-01-19T18:33:26Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: ZenithHelix use talk page correctly: challenge level impossible&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;since the article states &amp;quot;While there is widespread speculation about a battery manufacturing fault&amp;quot;, I suggest adding pics from &amp;quot;https://old.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;quot; as further motivation for such speculation.&lt;br /&gt;
Google doesn&#039;t normally require such special &amp;quot;box for defective lithium ion batteries&amp;quot; to mail-in phones for repairs (some users said in the comments this might just be good practice and business as usual when sending phones for repair but it&#039;s really not), so the reasoning for doing it this time around seems clear enough to me and would add very strong evidence to this speculation.&lt;br /&gt;
Samsung sent out a very similar box (https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png) when the note 7 thing happened.&lt;br /&gt;
&lt;br /&gt;
I&#039;d also maybe add a seventh point in &amp;quot;Criticism by Community&amp;quot; about users reporting their battery percentage indicator stop working entirely, and in point 3. imo it should be made more clear that a payoneer account with full personal info (including social security number) must be created by the user (potential security/privacy issue), I know there&#039;s already the &amp;quot;account fees&amp;quot; part but in the way it&#039;s written it&#039;s not clear the user has to make a proper account in the first place.&lt;br /&gt;
&lt;br /&gt;
Maybe I should&#039;ve made this edit myself, but english isn&#039;t my native language, I don&#039;t think i&#039;m very good at writing formally in cases like this, and just didn&#039;t feel comfortable messing with other people&#039;s excellent work.&lt;br /&gt;
&lt;br /&gt;
: Wow, I was not aware of the pics from the first one. In that case, whether this is actually a battery fault or just planned obsolescence still seems to be anyone&#039;s game at this point. Neither look good for Google. I&#039;ll reword that paragraph then to be more neutral.&lt;br /&gt;
: As for the percentage indicator, I read a lot of people saying it stopped working, then started working again, which to me indicates that the indicator just paused while the battery drained under the newly implemented limit. I don&#039;t find that noteworthy enough to include, I guess.&lt;br /&gt;
: Thank you for your suggestions, I&#039;ll get to editing soon. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:32, 19 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=2893</id>
		<title>Talk:Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Pixel_4a_Battery_Performance_Program&amp;diff=2893"/>
		<updated>2025-01-19T18:32:35Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Reply: Suggestions acknowledged, to implement soon.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;since the article states &amp;quot;While there is widespread speculation about a battery manufacturing fault&amp;quot;, I suggest adding pics from &amp;quot;https://old.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/&amp;quot; as further motivation for such speculation.&lt;br /&gt;
Google doesn&#039;t normally require such special &amp;quot;box for defective lithium ion batteries&amp;quot; to mail-in phones for repairs (some users said in the comments this might just be good practice and business as usual when sending phones for repair but it&#039;s really not), so the reasoning for doing it this time around seems clear enough to me and would add very strong evidence to this speculation.&lt;br /&gt;
Samsung sent out a very similar box (https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png) when the note 7 thing happened.&lt;br /&gt;
&lt;br /&gt;
I&#039;d also maybe add a seventh point in &amp;quot;Criticism by Community&amp;quot; about users reporting their battery percentage indicator stop working entirely, and in point 3. imo it should be made more clear that a payoneer account with full personal info (including social security number) must be created by the user (potential security/privacy issue), I know there&#039;s already the &amp;quot;account fees&amp;quot; part but in the way it&#039;s written it&#039;s not clear the user has to make a proper account in the first place.&lt;br /&gt;
&lt;br /&gt;
Maybe I should&#039;ve made this edit myself, but english isn&#039;t my native language, I don&#039;t think i&#039;m very good at writing formally in cases like this, and just didn&#039;t feel comfortable messing with other people&#039;s excellent work.&lt;br /&gt;
&lt;br /&gt;
: Wow, I was not aware of the pics from the first one. In that case, whether this is actually a battery fault or just planned obsolescence still seems to be anyone&#039;s game at this point. Neither look good for Google. I&#039;ll reword that paragraph then to be more neutral.&lt;br /&gt;
&lt;br /&gt;
As for the percentage indicator, I read a lot of people saying it stopped working, then started working again, which to me indicates that the indicator just paused while the battery drained under the newly implemented limit. I don&#039;t find that noteworthy enough to include, I guess.&lt;br /&gt;
&lt;br /&gt;
Thank you for your suggestions, I&#039;ll get to editing soon. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 18:32, 19 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2672</id>
		<title>User talk:Duddits</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2672"/>
		<updated>2025-01-19T11:18:08Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Zenith is still figuring out how to use talk pages. Sorry.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== RE: :Google Pixel 4a Battery Performance Program ==&lt;br /&gt;
&lt;br /&gt;
Hey it seems you and another user ([[User:ZenithHelix|ZenithHelix]]) created a page on the same topic at the same time [[Pixel_4a_Battery_Performance_Program]]. Could you coordinate together in order to consilidate it into a single one? [[User:Kostas|Kostas]] ([[User talk:Kostas|talk]]) 21:12, 18 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:I think we should keep my layout, but replace my disorganized criticisms that are spread out in multiple sections (like the Payoneer fee problem being under &amp;quot;Compensation&amp;quot;) with a separate section for issues, like in your version of the page - basically joining the two together except for the general introduction. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 21:32, 18 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
::I have merged parts of Duddits&#039;s article into mine, in accordance to what I said in my previous reply. I left out the transaction fee part, because while other claims sourced from Reddit have multiple people backing them up, this one only seems to really come from one guy. Including the Reddit sources is already a bit dicy, so I left that out, for now. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 11:13, 19 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2668</id>
		<title>User talk:Duddits</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2668"/>
		<updated>2025-01-19T11:13:50Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Informing about merging duplicate articles.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== RE: :Google Pixel 4a Battery Performance Program ==&lt;br /&gt;
&lt;br /&gt;
Hey it seems you and another user ([[User:ZenithHelix|ZenithHelix]]) created a page on the same topic at the same time [[Pixel_4a_Battery_Performance_Program]]. Could you coordinate together in order to consilidate it into a single one? [[User:Kostas|Kostas]] ([[User talk:Kostas|talk]]) 21:12, 18 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:I think we should keep my layout, but replace my disorganized criticisms that are spread out in multiple sections (like the Payoneer fee problem being under &amp;quot;Compensation&amp;quot;) with a separate section for issues, like in your version of the page - basically joining the two together except for the general introduction. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 21:32, 18 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:I have merged parts of your article into mine, in accordance to what I said in my previous reply. I left out the transaction fee part, because while other claims sourced from Reddit have multiple people backing them up, this one only seems to really come from one guy. Including the Reddit sources is already a bit dicy, so I left that out, for now. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 11:13, 19 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2667</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2667"/>
		<updated>2025-01-19T11:10:38Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Grammar.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it.&lt;br /&gt;
&lt;br /&gt;
You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity and other performance issues.&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program:&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; out of.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy it &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* While there is widespread speculation about a battery manufacturing fault, Google has yet to comment on the issue.&amp;lt;ref name=&amp;quot;:1&amp;quot;&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; As of January 29, 2025, the TSA (Transportation Security Administration), which has banned hazardous devices such as the [[Samsung]] Galaxy Note 7 in the past, allows the Pixel 4a to be taken onto an airplane like any other cell phone.&amp;lt;ref&amp;gt;https://www.tsa.gov/travel/security-screening/whatcanibring/all-list&amp;lt;/ref&amp;gt; This indicates that on an official level, the Pixel 4a&#039;s battery is considered safe.&lt;br /&gt;
# The $50 USD compensation is to be paid out through Payoneer, which may charge the user an &#039;&#039;&#039;account fee of 29.95 USD&#039;&#039;&#039; if 12 months pass without the user receiving an equivalent of 2,000.00 USD in payments.&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $100 USD &#039;&#039;&#039;coupon code cannot be used in conjunction with other coupon codes or sales.&#039;&#039;&#039; &amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&amp;lt;!-- We need to get a more reputable source than a Reddit thread for this eventually. --&amp;gt;&lt;br /&gt;
# Some users have reported that their phone&#039;s &#039;&#039;&#039;battery is capped despite changing their batteries&#039;&#039;&#039; either before or after the update.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&amp;lt;!-- Again, we need a better source. Ongoing situation, so someone will write about it eventually, I assume. --&amp;gt;&lt;br /&gt;
# Some users have accused Google of intentionally degrading the performance of an older product to push consumers to buy new phones (see: [[Planned Obsolescence]]), noting similarities to the [[Apple]] iPhone&#039;s &amp;quot;batterygate&amp;quot; scandal in 2017.&amp;lt;ref name=&amp;quot;:1&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== See Also ==&lt;br /&gt;
&lt;br /&gt;
* [[Planned Obsolescence]]&amp;lt;!-- Make this article --&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2665</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2665"/>
		<updated>2025-01-19T11:06:03Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Merged with parts of the duplicate article, added new sources, reformatted arguments for legibility, added part about manufacturing fault speculation (and why that&amp;#039;s a bit silly)&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), &#039;&#039;&#039;the software update reduces available battery capacity and impacts charging performance.&#039;&#039;&#039; [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
&lt;br /&gt;
=== Request Form Sent Out to Users ===&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of Initial Announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it.&lt;br /&gt;
&lt;br /&gt;
You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity and other performance issues.&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Criticism by Community ==&lt;br /&gt;
The following concerns have been raised regarding the Pixel 4a Battery Performance Program:&lt;br /&gt;
&lt;br /&gt;
# This update is an automatic update &#039;&#039;&#039;users can not opt&#039;&#039;&#039; out of.&lt;br /&gt;
# Google&#039;s &#039;&#039;&#039;communication&#039;&#039;&#039; on what the problem with &amp;quot;Impacted Devices&amp;quot; is and how the update seeks to remedy the problem &#039;&#039;&#039;has been vague&#039;&#039;&#039;.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
#* While there is widespread speculation about a battery manufacturing fault, Google has yet to comment on the issue.&amp;lt;ref name=&amp;quot;:1&amp;quot;&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; As of January 29, 2025, the TSA (Transportation Security Administration), which has banned hazardous devices such as the [[Samsung]] Galaxy Note 7 in the past, allows the Pixel 4a to be taken onto an airplane like any other cell phone.&amp;lt;ref&amp;gt;https://www.tsa.gov/travel/security-screening/whatcanibring/all-list&amp;lt;/ref&amp;gt; This indicates that on an official level, the Pixel 4a&#039;s battery is considered safe.&lt;br /&gt;
# The $50 USD compensation is to be paid out through Payoneer, which may charge the user an &#039;&#039;&#039;account fee of 29.95 USD&#039;&#039;&#039; if 12 months pass without the user receiving an equivalent of 2,000.00 USD in payments.&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
# The $100 USD &#039;&#039;&#039;coupon code cannot be used in conjunction with other coupon codes or sales.&#039;&#039;&#039; &amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/&amp;lt;/ref&amp;gt;&amp;lt;!-- We need to get a more reputable source than a Reddit thread for this eventually. --&amp;gt;&lt;br /&gt;
# Some users have reported that their phone&#039;s &#039;&#039;&#039;battery is capped despite changing their batteries&#039;&#039;&#039; either before or after the update.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/&lt;br /&gt;
&lt;br /&gt;
https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/&amp;lt;/ref&amp;gt;&amp;lt;!-- Again, we need a better source. Ongoing situation, so someone will write about it eventually, I assume. --&amp;gt;&lt;br /&gt;
# Some users have accused Google of intentionally degrading the performance of an older product to push consumers to buy new phones (see: [[Planned Obsolescence]]), noting similarities to the [[Apple]] iPhone&#039;s &amp;quot;batterygate&amp;quot; scandal in 2017.&amp;lt;ref name=&amp;quot;:1&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== See Also ==&lt;br /&gt;
&lt;br /&gt;
* [[Planned Obsolescence]]&amp;lt;!-- Make this article --&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2446</id>
		<title>User talk:Duddits</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2446"/>
		<updated>2025-01-18T21:35:17Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== RE: :Google Pixel 4a Battery Performance Program ==&lt;br /&gt;
&lt;br /&gt;
Hey it seems you and another user ([[User:ZenithHelix|ZenithHelix]]) created a page on the same topic at the same time [[Pixel_4a_Battery_Performance_Program]]. Could you coordinate together in order to consilidate it into a single one? [[User:Kostas|Kostas]] ([[User talk:Kostas|talk]]) 21:12, 18 January 2025 (UTC)&lt;br /&gt;
&lt;br /&gt;
:I think we should keep my layout, but replace my disorganized criticisms that are spread out in multiple sections (like the Payoneer fee problem being under &amp;quot;Compensation&amp;quot;) with a separate section for issues, like in your version of the page - basically joining the two together except for the general introduction. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 21:32, 18 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2445</id>
		<title>User talk:Duddits</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=User_talk:Duddits&amp;diff=2445"/>
		<updated>2025-01-18T21:33:19Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: /* RE: :Google Pixel 4a Battery Performance Program */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== RE: :Google Pixel 4a Battery Performance Program ==&lt;br /&gt;
&lt;br /&gt;
Hey it seems you and another user ([[User:ZenithHelix|ZenithHelix]]) created a page on the same topic at the same time [[Pixel_4a_Battery_Performance_Program]]. Could you coordinate together in order to consilidate it into a single one? [[User:Kostas|Kostas]] ([[User talk:Kostas|talk]]) 21:12, 18 January 2025 (UTC)&lt;br /&gt;
I think we should keep my layout, but replace my disorganized criticisms that are spread out in multiple sections (like the Payoneer fee problem being under &amp;quot;Compensation&amp;quot;) with a separate section for issues, like in your version of the page - basically joining the two together except for the general introduction. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 21:32, 18 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Google_Pixel_4a_Battery_Performance_Program&amp;diff=2441</id>
		<title>Talk:Google Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Google_Pixel_4a_Battery_Performance_Program&amp;diff=2441"/>
		<updated>2025-01-18T21:07:21Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: pinged user&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;: [[User:Duddits|@Duddits]], We may have accidentally, at the same time, made the same page. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 20:56, 18 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=User:ZenithHelix&amp;diff=2440</id>
		<title>User:ZenithHelix</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=User:ZenithHelix&amp;diff=2440"/>
		<updated>2025-01-18T21:00:44Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Created User page.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;There comes a time in every man&#039;s life, when they get so angry that they become a wiki editor.&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Google_Pixel_4a_Battery_Performance_Program&amp;diff=2439</id>
		<title>Talk:Google Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Google_Pixel_4a_Battery_Performance_Program&amp;diff=2439"/>
		<updated>2025-01-18T20:56:39Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: forgot to timestamp&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;: We may have accidentally, at the same time, made the same page. [[User:ZenithHelix|ZenithHelix]] ([[User talk:ZenithHelix|talk]]) 20:56, 18 January 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Talk:Google_Pixel_4a_Battery_Performance_Program&amp;diff=2438</id>
		<title>Talk:Google Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Talk:Google_Pixel_4a_Battery_Performance_Program&amp;diff=2438"/>
		<updated>2025-01-18T20:54:46Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Created page with &amp;quot;We may have accidentally, at the same time, made the same page.&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;We may have accidentally, at the same time, made the same page.&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2436</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2436"/>
		<updated>2025-01-18T20:38:24Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Added &amp;quot;Incidents&amp;quot; tag.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), the software update reduces available battery capacity and impacts charging performance. [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
** The money is to be paid out through Payoneer, which may charge the user a fee of 29.95 USD if 12 months pass without receiving 2,000.00 USD (or equivalent) in payments.&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of initial announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it.&lt;br /&gt;
&lt;br /&gt;
You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Community Reaction ==&lt;br /&gt;
Many users expressed discontent with being unable to reject the software update. Some noted the situation&#039;s similarities to the [[Apple]] iPhone&#039;s &amp;quot;batterygate&amp;quot; scandal in 2017&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;, a case in which a class action lawsuit was filed for alleged planned obsolescence.&amp;lt;ref&amp;gt;https://www.theverge.com/2024/1/6/24028162/apple-batterygate-payments-issued-class-action-lawsuit&amp;lt;/ref&amp;gt; Google was criticized for being vague on what constitutes an &amp;quot;Impacted Device&amp;quot; and why &amp;quot;Impacted Devices&amp;quot; needed to take a cut to battery and charging performance. Other users praised Google for being upfront and offering compensation.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity and other performance issues.&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Incidents]]&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
	<entry>
		<id>https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2434</id>
		<title>Pixel 4a Battery Performance Program</title>
		<link rel="alternate" type="text/html" href="https://mirror.consumerrights.wiki/index.php?title=Pixel_4a_Battery_Performance_Program&amp;diff=2434"/>
		<updated>2025-01-18T20:18:31Z</updated>

		<summary type="html">&lt;p&gt;ZenithHelix: Created page.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Quick Introduction &amp;amp; Background ==&lt;br /&gt;
The Google Pixel 4a is an Android smartphone designed, developed and marketed by [[Google]]. It was released on August 20, 2020 and reached its end of support on August 5, 2022.&amp;lt;ref&amp;gt;https://endoflife.date/pixel&amp;lt;/ref&amp;gt; On January 6, 2025, Google announced its Pixel 4a Battery Performance Program to users:&amp;lt;blockquote&amp;gt;&amp;quot;Google has determined that certain Pixel 4a phones require a software update to improve the stability of their battery’s performance. An automatic update to Android 13 will roll out to all Pixel 4a devices starting January 8, 2025. For some devices (“Impacted Devices”), the software update reduces available battery capacity and impacts charging performance. [...] users of these Impacted Devices are eligible for an appeasement from Google.&amp;quot;&#039;&#039;&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&#039;&#039;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Compensation&amp;lt;!-- Written in present tense, as this situation is ongoing as of January 18, 2025. --&amp;gt; ==&lt;br /&gt;
Google has asked users to provide the IMEI (International Mobile Equipment Identity) number of their Pixel 4a to determine whether their device is an &amp;quot;Impacted Device&amp;quot;.&amp;lt;ref&amp;gt;https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)&lt;br /&gt;
&lt;br /&gt;
https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt; If the user&#039;s device is an &amp;quot;Impacted Device&amp;quot;, they may choose one of the following:&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Free battery replacement&#039;&#039;&#039; (only available in: United States, Canada, United Kingdom, Germany, Singapore, and India)&lt;br /&gt;
* &#039;&#039;&#039;$100 USD&#039;&#039;&#039; (or local equivalent) &#039;&#039;&#039;discount code applicable towards the purchase of another Pixel phone&#039;&#039;&#039; on the Google Store (unavailable in certain countries)&lt;br /&gt;
* &#039;&#039;&#039;$50 USD&#039;&#039;&#039; (or local equivalent)&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
** The money is to be paid out through Payoneer, which may charge the user a fee of 29.95 USD if 12 months pass without receiving 2,000.00 USD (or equivalent) in payments.&amp;lt;ref&amp;gt;https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Compensation will be unavailable after January 6, 2026.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Editing of initial announcement ===&lt;br /&gt;
By January 15, 2025 the following edit had been inserted into the original January 6 announcement:&amp;lt;blockquote&amp;gt;&#039;&#039;&#039;&amp;quot;Note:&#039;&#039;&#039; Carefully select your appeasement option as after you choose, you can&#039;t change it.&lt;br /&gt;
&lt;br /&gt;
You may have statutory rights available to you under laws of the country where you purchased the device. If available to you, you may alternatively make a claim pursuant to those.&amp;quot;&amp;lt;ref&amp;gt;January 7, 2025, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861&lt;br /&gt;
&lt;br /&gt;
January 15, 2025, via the Wayback Machine: https://web.archive.org/web/20250115045948/https://support.google.com/pixelphone/answer/15701861&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Community Reaction ==&lt;br /&gt;
Many users expressed discontent with being unable to reject the software update. Some noted the situation&#039;s similarities to the [[Apple]] iPhone&#039;s &amp;quot;batterygate&amp;quot; scandal in 2017&amp;lt;ref&amp;gt;https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity&amp;lt;/ref&amp;gt;, a case in which a class action lawsuit was filed for alleged planned obsolescence.&amp;lt;ref&amp;gt;https://www.theverge.com/2024/1/6/24028162/apple-batterygate-payments-issued-class-action-lawsuit&amp;lt;/ref&amp;gt; Google was criticized for being vague on what constitutes an &amp;quot;Impacted Device&amp;quot; and why &amp;quot;Impacted Devices&amp;quot; needed to take a cut to battery and charging performance. Other users praised Google for being upfront and offering compensation.&amp;lt;ref&amp;gt;https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
In a Reddit poll posted on the r/Pixel4a subreddit, 170 out 212 respondents stated that their device had been identified as an &amp;quot;Impacted Device&amp;quot; by Google.&amp;lt;ref&amp;gt;https://www.reddit.com/r/Pixel4a/comments/1hvmggd/pixel_4a_battery_update_google_says_some_phones/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Aftermath of Software Update ==&lt;br /&gt;
Users with &amp;quot;Impacted Devices&amp;quot; who have received the update have reported severely decreased battery capacity and other performance issues.&lt;br /&gt;
&lt;br /&gt;
== References ==&lt;/div&gt;</summary>
		<author><name>ZenithHelix</name></author>
	</entry>
</feed>