Editing Consumer Rights Act 2015

The '''Consumer Rights Act 2015''' (CRA 2015) is a [[wikipedia:Consumer Rights Act 2015|UK Act 
of Parliament]] that consolidates and modernises consumer protection law in the United Kingdom. 
It came into force on 1 October 2015, replacing several earlier pieces of legislation including 
the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982, and the Unfair Terms in 
Consumer Contracts Regulations 1999.<ref name="legislation-gov">{{Cite web
| url        = https://www.legislation.gov.uk/ukpga/2015/15/contents
| title      = Consumer Rights Act 2015
| publisher  = legislation.gov.uk
| accessdate = 2026-03-17
| archiveurl = https://web.archive.org/web/20260101000000/https://www.legislation.gov.uk/ukpga/2015/15/contents
| archivedate = 2026-01-01
}}</ref> The Act establishes statutory rights for consumers purchasing goods, digital content, 
and services, and introduces strengthened protections against unfair contract terms.

== Key provisions ==

=== Part 1: Goods, digital content and services ===

Part 1 establishes that goods sold to consumers must be of satisfactory quality, fit for purpose, 
and as described. Where goods do not meet these standards, consumers are entitled to a tiered 
system of remedies: a full refund within 30 days of purchase, repair or replacement thereafter, 
and a price reduction or final right to reject if repair or replacement fails.<ref name="commons-briefing">{{Cite web
| url        = https://researchbriefings.files.parliament.uk/documents/SN06588/SN06588.pdf
| title      = Consumer Rights Act 2015 (Briefing Paper SN06588)
| publisher  = House of Commons Library
| accessdate = 2026-03-17
| archiveurl = https://web.archive.org/web/20260101000000/https://researchbriefings.files.parliament.uk/documents/SN06588/SN06588.pdf
| archivedate = 2026-01-01
}}</ref>

The same Part covers services, requiring that they be performed with reasonable care and skill, 
for a reaso