Bose QuietComfort Sleepbuds doesn't allow purchasing new case - Revision history

Bythmusters: added cargo

2026-01-31T19:38:11Z

added cargo

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			\|Product=QuietComfort Sleepbuds
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	https://www.reddit.com/r/bose/comments/lj0q2f/bose_quietcomfort_earbuds_case_replacement/		https://www.reddit.com/r/bose/comments/lj0q2f/bose_quietcomfort_earbuds_case_replacement/

AnotherConsumerRightsPerson: -cat

2025-10-25T05:44:50Z

-cat

← Older revision		Revision as of 05:44, 25 October 2025
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	[[Category:Bose QuietComfort Earbuds]]		[[Category:Bose QuietComfort Earbuds]]

AnotherConsumerRightsPerson: Hang on never mind just that edit and NOW I can sleep.

2025-09-06T19:01:06Z

Hang on never mind just that edit and NOW I can sleep.

← Older revision		Revision as of 19:01, 6 September 2025
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	==[Incident]==		==[Incident]==
	{{Placeholder box\|Change this section's title to be descriptive of the incident.		{{Placeholder box\|Change this section's title to be descriptive of the incident.

Kostas: add notice

2025-03-09T17:42:08Z

add notice

← Older revision		Revision as of 17:42, 9 March 2025
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	https://www.reddit.com/r/bose/comments/lj0q2f/bose_quietcomfort_earbuds_case_replacement/		https://www.reddit.com/r/bose/comments/lj0q2f/bose_quietcomfort_earbuds_case_replacement/

Jneidel: Add organisation and product categories

2025-03-09T09:04:13Z

Add organisation and product categories

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			[[Category:Articles in need of additional work]]
			[[Category:Bose]]
			[[Category:Bose QuietComfort Earbuds]]

2600:1015:B03E:105C:6291:923F:53DC:DB73: Added initial page with sources. It's nearly 4AM and I'm tired. Please be kind, I've never edited a wiki before. :(

2025-03-09T07:49:06Z

Added initial page with sources. It's nearly 4AM and I'm tired. Please be kind, I've never edited a wiki before. :(

New page

https://www.reddit.com/r/bose/comments/lj0q2f/bose_quietcomfort_earbuds_case_replacement/

https://www.reddit.com/r/righttorepair/comments/1fgbf33/no_way_this_is_fair_from_bose/

[https://www.bose.com/p/earbuds/bose-quietcomfort-headphones/QCEARB24-HEADPHONEIN.html?dwvar_QCEARB24-HEADPHONEIN_color=BLACK&quantity=1 https://www.bose.com/p/earbuds/bose-quietcomfort-headphones/QCEARB24-HEADPHONEIN.html?]

Bose QuietComfort earbuds are reported from many consumers that you cannot get a new case for the earbuds if anything happens to the product; even when purchasing the case only secondhand, it will not allow it via effectively bricking the earbuds by comparing serial numbers.

One user claims that customer support can get trade-ins with a purchase instead of being allowed to simply purchase a new case. The listed number is $126, which is far more than half the price for the least complicated part of the entire unit, and even so a lot more hassle and work that could have been done by simply purchasing a new working case. However, other users are told to simply purchase an entire new unit, implying a dissonance and lack of congruence with Bose customer support.

==Background==
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}
$2
==[Incident]==
{{Placeholder box|Change this section's title to be descriptive of the incident.

Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}}

===[Company]'s response===
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}

==Lawsuit==
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===Claims===
Main claims of the suit.

===Rebuttal===
The response of the company or counterclaims.

===Outcome===
The outcome of the suit, if any.}}

==Consumer response==
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}

==References==
{{reflist}}

{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.

The "Incidents" category is not needed.}}