Creality - Revision history

Andrew V: /* See also */

2026-03-17T00:37:10Z

Mr Pollo at 15:06, 6 March 2026

2026-03-06T15:06:20Z

← Older revision		Revision as of 15:06, 6 March 2026
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	\|Founded=2014\|Industry=Technology\|Type=Private\|Description=Creality is a Chinese company that manufactures 3D printers and scanners.}}		\|Founded=2014\|Industry=Technology\|Type=Private\|Description=Creality is a Chinese company that manufactures 3D printers and scanners.}}

	Creality is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers<ref>{{Cite web \|title=Creality \|url=https://en.wikipedia.org/wiki/Creality \|url-status=live \|archive-url=https://web.archive.org/web/20260111032613/https://en.wikipedia.org/wiki/Creality \|archive-date=2026-01-11 \|access-date=2026-02-05 \|website=Wkipedia}}</ref> and 3D scanners<ref>{{Cite web \|title=Scanners \|url=https://store.creality.com/collections/scanners \|url-status=live \|archive-url=https://web.archive.org/web/20260129133218/https://store.creality.com/collections/scanners \|archive-date=2026-01-29 \|access-date=2026-02-05 \|website=Creality}}</ref>		[[wikipedia:Creality\|Creality]] is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers and 3D scanners<ref>{{Cite web \|title=Scanners \|url=https://store.creality.com/collections/scanners \|url-status=live \|archive-url=https://web.archive.org/web/20260129133218/https://store.creality.com/collections/scanners \|archive-date=2026-01-29 \|access-date=2026-02-05 \|website=Creality}}</ref>

	==Consumer-impact summary==		==Consumer-impact summary==
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	====Models affected:====		====Models affected:====
	K1		*K1
			*K1C
	K1C		*K1 Max

	K1 Max

	===Creality forces update that removes features from their 3D scanners===		===Creality forces update that removes features from their 3D scanners===
	{{Main\|Creality forces update that removes features from their 3D scanners}}		{{Main\|Creality forces update that removes features from their 3D scanners}}


	Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web \|title=CR-Scan Otter FAQ and Troubleshooting \|url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting \|url-status=live \|archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting \|archive-date=2026-02-11 \|access-date=2026-02-11 \|website=Creality Wiki \|quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref> <!-- This is a work in progress -->		Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web \|title=CR-Scan Otter FAQ and Troubleshooting \|url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting \|url-status=live \|archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting \|archive-date=2026-02-11 \|access-date=2026-02-11 \|website=Creality Wiki \|quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref> <!-- This is a work in progress -->

	==See also==		==See also==
	[[Bambu Lab Authorization Control System]]		*[[Bambu Lab Authorization Control System]]
			*[[Bambu Farm Manager]]
	[[Bambu Farm Manager]]

	==References==		==References==

Matt78: Edited consumer-impact summary and "Creality forces update that removes features from their 3d scanners" section.

2026-02-11T06:27:09Z

Edited consumer-impact summary and "Creality forces update that removes features from their 3d scanners" section.

← Older revision		Revision as of 06:27, 11 February 2026
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	==Consumer-impact summary==		==Consumer-impact summary==

	*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $~~250–~~$~~300~~ USD Creality Scan Bridge.		*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $369–$419 USD Creality Scan Bridge.
	*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.		*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.
	*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.		*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.
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	Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. ~~After this~~ update~~, for~~ the ~~previously available features~~ to ~~work again~~, ~~you need~~ to ~~buy~~ the ~~$250–$300 USD~~ Creality Scan ~~Bridge~~. <!-- This is a work in progress -->		Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web \|title=CR-Scan Otter FAQ and Troubleshooting \|url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting \|url-status=live \|archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting \|archive-date=2026-02-11 \|access-date=2026-02-11 \|website=Creality Wiki \|quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref> <!-- This is a work in progress -->

	==See also==		==See also==

Matt78 at 05:54, 6 February 2026

2026-02-06T05:54:27Z

← Older revision		Revision as of 05:54, 6 February 2026
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	===Creality forces update that removes features from their 3D scanners===		===Creality forces update that removes features from their 3D scanners===
	{{Main\|Creality forces update that removes features from their 3D scanners}}Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. After this update, for the previously available features to work again, you need to buy the $250–$300 USD Creality Scan Bridge. <!-- This is a work in progress. -->		{{Main\|Creality forces update that removes features from their 3D scanners}}


			Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. After this update, for the previously available features to work again, you need to buy the $250–$300 USD Creality Scan Bridge. <!-- This is a work in progress -->

	==See also==		==See also==

Matt78: Fixed some text formatting

2026-02-06T05:53:11Z

Fixed some text formatting

← Older revision		Revision as of 05:53, 6 February 2026
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	==Consumer-impact summary==		==Consumer-impact summary==

	* '''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $250–$300 USD Creality Scan Bridge.		*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $250–$300 USD Creality Scan Bridge.
	* '''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.		*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.
	* '''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.		*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.

	==Incidents==		==Incidents==
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	K1 Max		K1 Max

	=== Creality forces update that removes features from their 3D scanners ===		===Creality forces update that removes features from their 3D scanners===
	{{Main\|Creality forces update that removes features from their 3D scanners}}Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. After this update, for the previously available features to work again, you need to buy the $250–$300 USD Creality Scan Bridge. <!-- This is a work in progress -->		{{Main\|Creality forces update that removes features from their 3D scanners}}Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. After this update, for the previously available features to work again, you need to buy the $250–$300 USD Creality Scan Bridge. <!-- This is a work in progress. -->

	==See also==		==See also==

Matt78: Added consumer-impact summary, deleted consumer-impact summary template, created section "Creality forces update that removes features from their 3D scanners".

2026-02-06T05:51:14Z

Added consumer-impact summary, deleted consumer-impact summary template, created section "Creality forces update that removes features from their 3D scanners".

← Older revision		Revision as of 05:51, 6 February 2026
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	==Consumer-impact summary==		==Consumer-impact summary==
	~~{{Ph-C-CIS}}~~
			* '''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $250–$300 USD Creality Scan Bridge.
			* '''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.
			* '''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.

	==Incidents==		==Incidents==
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	===Creality disables root access toggle on K1 series 3D printers===		===Creality disables root access toggle on K1 series 3D printers===
	Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to root them.<ref>{{Cite web \|title=Root Disclaimer and Risk Warning \|url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|url-status=live \|archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|archive-date=2026-01-31 \|access-date=2026-02-05 \|website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.		Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to gain root access to them.<ref>{{Cite web \|title=Root Disclaimer and Risk Warning \|url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|url-status=live \|archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|archive-date=2026-01-31 \|access-date=2026-02-05 \|website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.

	====Models affected:====		====Models affected:====
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	K1 Max		K1 Max

			=== Creality forces update that removes features from their 3D scanners ===
			{{Main\|Creality forces update that removes features from their 3D scanners}}Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. After this update, for the previously available features to work again, you need to buy the $250–$300 USD Creality Scan Bridge. <!-- This is a work in progress -->

	~~===Creality forces update that removes features from their 3D scanners===~~
	~~{{Main\|Creality forces update that removes features from their 3D scanners}}~~
	==See also==		==See also==
	[[Bambu Lab Authorization Control System]]		[[Bambu Lab Authorization Control System]]

Matt78: Removed category

2026-02-05T20:48:02Z

Removed category

← Older revision		Revision as of 20:48, 5 February 2026
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	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]
	~~[[Category:Creality]]~~

Matt78: Added category

2026-02-05T20:43:05Z

Added category

← Older revision		Revision as of 20:43, 5 February 2026
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	=== Creality disables root access toggle on K1 series 3D printers ===		===Creality disables root access toggle on K1 series 3D printers===
	Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to root them.<ref>{{Cite web \|title=Root Disclaimer and Risk Warning \|url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|url-status=live \|archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|archive-date=2026-01-31 \|access-date=2026-02-05 \|website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.		Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to root them.<ref>{{Cite web \|title=Root Disclaimer and Risk Warning \|url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|url-status=live \|archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|archive-date=2026-01-31 \|access-date=2026-02-05 \|website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.

	==== Models affected: ====		====Models affected:====
	K1		K1

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	=== Creality forces update that removes features from their 3D scanners ===		===Creality forces update that removes features from their 3D scanners===
	{{Main\|Creality forces update that removes features from their 3D scanners}}		{{Main\|Creality forces update that removes features from their 3D scanners}}
	==See also==		==See also==
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	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]
			[[Category:Creality]]

Matt78: Added introductory paragraph, cleaned up incidents section, added links in see also section and added references.

2026-02-05T20:23:30Z

Added introductory paragraph, cleaned up incidents section, added links in see also section and added references.

← Older revision		Revision as of 20:23, 5 February 2026
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	\|Logo=Creality-logo-black.svg		\|Logo=Creality-logo-black.svg
	\|Website=https://www.creality.com/		\|Website=https://www.creality.com/
	}}		\|Founded=2014\|Industry=Technology\|Type=Private\|Description=Creality is a Chinese company that manufactures 3D printers and scanners.}}
	{{Ph-C-~~Int~~}}
			Creality is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers<ref>{{Cite web \|title=Creality \|url=https://en.wikipedia.org/wiki/Creality \|url-status=live \|archive-url=https://web.archive.org/web/20260111032613/https://en.wikipedia.org/wiki/Creality \|archive-date=2026-01-11 \|access-date=2026-02-05 \|website=Wkipedia}}</ref> and 3D scanners<ref>{{Cite web \|title=Scanners \|url=https://store.creality.com/collections/scanners \|url-status=live \|archive-url=https://web.archive.org/web/20260129133218/https://store.creality.com/collections/scanners \|archive-date=2026-01-29 \|access-date=2026-02-05 \|website=Creality}}</ref>

	==Consumer-impact summary==		==Consumer-impact summary==
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	==Incidents==		==Incidents==
	{{~~Ph-C-Inc~~}}		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	silently disabled the ability to root 3d printers ~~that where~~ advertised ~~to have~~ a toggle to root them. ~~dose~~ not disclose on ~~there~~ product page despite nearly every review citing this as a feature.		=== Creality disables root access toggle on K1 series 3D printers ===
			Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to root them.<ref>{{Cite web \|title=Root Disclaimer and Risk Warning \|url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|url-status=live \|archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning \|archive-date=2026-01-31 \|access-date=2026-02-05 \|website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.

			==== Models affected: ====
			K1

	~~models effected~~		K1C

	k1		K1 Max

	~~k1c~~

	~~k1 max~~		=== Creality forces update that removes features from their 3D scanners ===
			{{Main\|Creality forces update that removes features from their 3D scanners}}
			==See also==
	~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].~~		[[Bambu Lab Authorization Control System]]
	===~~Example incident one (''date'')~~===
	{{Main\|~~link to the main CR Wiki article~~}}
	~~Short summary of the incident (could be the same as the summary preceding the article).~~
	===~~Example incident two (''date'')=~~==
	~~...~~

	~~==Products==~~		[[Bambu Farm Manager]]
	~~{{Ph-C-P}}~~

	~~==See also==~~
	~~{{Ph-C-SA}}~~

	==References==		==References==
			{{reflist}}

	~~https://forum.creality.com/t/2025-k1c-removing-root-access-is-a-dealbreaker/47406<nowiki/>~~{{reflist}}

	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

C2N14: /* Incidents */

2026-02-05T18:29:55Z

Incidents

← Older revision		Revision as of 18:29, 5 February 2026
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	==Incidents==		==Incidents==
	{{Ph-C-Inc}}		{{Ph-C-Inc}}

			silently disabled the ability to root 3d printers that where advertised to have a toggle to root them. dose not disclose on there product page despite nearly every review citing this as a feature.


			models effected

			k1

			k1c

			k1 max


	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
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	==References==		==References==
	{{reflist}}

			https://forum.creality.com/t/2025-k1c-removing-root-access-is-a-dealbreaker/47406<nowiki/>{{reflist}}

	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

← Older revision		Revision as of 00:37, 17 March 2026
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	*[[Bambu Lab Authorization Control System]]		*[[Bambu Lab Authorization Control System]]
	*[[Bambu Farm Manager]]		*[[Bambu Farm Manager]]
			*[[Bambu Lab]]
			*[[MakerBot]]

	==References==		==References==