Deye - Revision history

Banana: Added archive URLs for 3 citation(s) using CRWCitationBot

2026-02-16T03:55:11Z

Added archive URLs for 3 citation(s) using CRWCitationBot

← Older revision		Revision as of 03:55, 16 February 2026
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	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	===Inverters intentionally bricked by manufacturer over the internet (''November 2024'')===		===Inverters intentionally bricked by manufacturer over the internet (''November 2024'')===
	Deye intentionally disabled inverters remotely if they were connected to the internet. Deye has an exclusive agreement with a dealer/distributor in the United States and the bricked devices were the ones thought by them to be imported by unofficial means, citing compliance concerns. However, not only legally purchased devices were affected, also users in other regions found their micro inverters displaying an error message and refusing to operate.<ref>{{Cite web \|last=the solarboi \|first=derek \|date=2024-11-30 \|title=Deye Addresses Bricked Inverter Controversy \|url=https://solarboi.com/2024/11/30/deye-addresses-bricked-inverter-controversy/ \|access-date=2025-03-07 \|website=the SOLARBOI}}</ref><ref>{{Cite web \|last=Knop \|first=Dirk \|date=2024-11-30 \|title=Photovoltaics: Deactivated Deye and Sol-Ark inverters in the USA \|url=https://www.heise.de/en/news/Photovoltaics-Deactivated-Deye-and-Sol-Ark-inverters-in-the-USA-10183716.html \|access-date=2025-03-07 \|website=Heise Online}}</ref>		Deye intentionally disabled inverters remotely if they were connected to the internet. Deye has an exclusive agreement with a dealer/distributor in the United States and the bricked devices were the ones thought by them to be imported by unofficial means, citing compliance concerns. However, not only legally purchased devices were affected, also users in other regions found their micro inverters displaying an error message and refusing to operate.<ref>{{Cite web \|last=the solarboi \|first=derek \|date=2024-11-30 \|title=Deye Addresses Bricked Inverter Controversy \|url=https://solarboi.com/2024/11/30/deye-addresses-bricked-inverter-controversy/ \|access-date=2025-03-07 \|website=the SOLARBOI \|url-status=live \|archive-url=http://web.archive.org/web/20251206031203/https://solarboi.com/2024/11/30/deye-addresses-bricked-inverter-controversy/ \|archive-date=6 Dec 2025}}</ref><ref>{{Cite web \|last=Knop \|first=Dirk \|date=2024-11-30 \|title=Photovoltaics: Deactivated Deye and Sol-Ark inverters in the USA \|url=https://www.heise.de/en/news/Photovoltaics-Deactivated-Deye-and-Sol-Ark-inverters-in-the-USA-10183716.html \|access-date=2025-03-07 \|website=Heise Online \|url-status=live \|archive-url=http://web.archive.org/web/20251204202707/https://www.heise.de/en/news/Photovoltaics-Deactivated-Deye-and-Sol-Ark-inverters-in-the-USA-10183716.html \|archive-date=4 Dec 2025}}</ref>

	This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.		This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.
	===RelayGate (''July 2023'')===		===RelayGate (''July 2023'')===
	A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of German balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relay box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web \|last=Möcker \|first=Andrijan \|date=2023-07-18 \|title=RelayGate: Deye Solar Microinverters Lack Essential Part \|url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html \|access-date=2025-03-07 \|website=Heise Online}}</ref>		A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of German balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relay box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web \|last=Möcker \|first=Andrijan \|date=2023-07-18 \|title=RelayGate: Deye Solar Microinverters Lack Essential Part \|url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html \|access-date=2025-03-07 \|website=Heise Online \|url-status=live \|archive-url=http://web.archive.org/web/20250708181226/https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html \|archive-date=8 Jul 2025}}</ref>

	==Ways to operate inverters without internet or a cloud==		==Ways to operate inverters without internet or a cloud==

Cabaron: Added 'Deye's Website' link in 'See also'

2026-01-29T07:07:17Z

Added 'Deye's Website' link in 'See also'

← Older revision		Revision as of 07:07, 29 January 2026
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	==See also==		==See also==
	~~{{Placeholder box\|Link to relevant theme articles or companies with similar incidents~~.}}		[https://deye.com/ Deye's Website]

	==References==		==References==

Bythmusters: Copied info from infobox to cargo

2026-01-25T15:02:06Z

Copied info from infobox to cargo

← Older revision		Revision as of 15:02, 25 January 2026
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	{{~~InfoboxCompany~~		{{CompanyCargo
	\| ~~Name~~ = ~~{{PAGENAME}}~~		\|Description=
	~~\| Type =Private~~		\|Founded=1990
	\| Founded =1990		\|Industry=Electronics, Solar
	\| Industry =Solar ~~Inverters, Dehumidifiers~~		\|Logo=Deye Logo.png
	\| ~~Official~~ Website =https://deye.com		\|ParentCompany=
	~~\| Logo =Deye Logo.png~~		\|Type=Private
	}}Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.		\|Website=https://deye.com
			}}
			Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.

	==Consumer impact summary==		==Consumer impact summary==

AnotherConsumerRightsPerson: "modernisation", so to speak, and fixing errors

2025-11-23T18:47:46Z

"modernisation", so to speak, and fixing errors

← Older revision		Revision as of 18:47, 23 November 2025
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	\| Logo =Deye Logo.png		\| Logo =Deye Logo.png
	}}Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.		}}Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.

	~~A German YouTuber recently [https://www.youtube.com/watch?v=Aoun-p9nvwA took a sponsored factory tour] [German], showing production of their solar inverters.~~

	==Consumer impact summary==		==Consumer impact summary==
	{{~~Placeholder box\|Overview of concerns that arise from the company's conduct regarding (if applicable):~~		{{Ph-C-CIS}}
	* User Freedom
	* User Privacy
	* Business Model
	* Market Control}}

	$2
	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

86.121.90.133: /* Ways to operate inverters without internet or a cloud */

2025-07-16T06:14:35Z

Ways to operate inverters without internet or a cloud

← Older revision		Revision as of 06:14, 16 July 2025
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	Alternatively, other brands of inverter which directly offer local APIs without a cloud can be considered. This allows the inverters to be connected to a local smart home system like Home Assistant without going through the manufacturer or even connecting them to the internet. For micro solar installations such as balcony mounted panels with a micro inverter, the [https://emea.apsystems.com/diy/ez1/ APSystems EZ-1] offers a local API out of the box. For bigger installations, companies such as [https://www.fronius.com Fronius] also offer local cloud-free integration.		Alternatively, other brands of inverter which directly offer local APIs without a cloud can be considered. This allows the inverters to be connected to a local smart home system like Home Assistant without going through the manufacturer or even connecting them to the internet. For micro solar installations such as balcony mounted panels with a micro inverter, the [https://emea.apsystems.com/diy/ez1/ APSystems EZ-1] offers a local API out of the box. For bigger installations, companies such as [https://www.fronius.com Fronius] also offer local cloud-free integration.

			The [https://github.com/StephanJoubert/home_assistant_solarman SolarMan] integration can be added to Home Assistant and allows collecting the logs but not controlling the device. It is however free and the configuration can still be done through the hardware interface on the inverter.

	In both cases, a private VPN can be set up to connect to the home network on the go, a feature found in many prosumer routers. This way monitoring and control is still possible from a mobile device on the go, while the inverter is not exposed to the internet or a cloud.		In both cases, a private VPN can be set up to connect to the home network on the go, a feature found in many prosumer routers. This way monitoring and control is still possible from a mobile device on the go, while the inverter is not exposed to the internet or a cloud.

Scorpiomaj27: /* RelayGate (July 2023) */

2025-05-30T19:07:18Z

RelayGate (July 2023)

← Older revision		Revision as of 19:07, 30 May 2025
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	This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.		This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.
	===RelayGate (''July 2023'')===		===RelayGate (''July 2023'')===
	A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of German balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional ~~relais~~ box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web \|last=Möcker \|first=Andrijan \|date=2023-07-18 \|title=RelayGate: Deye Solar Microinverters Lack Essential Part \|url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html \|access-date=2025-03-07 \|website=Heise Online}}</ref>		A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of German balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relay box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web \|last=Möcker \|first=Andrijan \|date=2023-07-18 \|title=RelayGate: Deye Solar Microinverters Lack Essential Part \|url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html \|access-date=2025-03-07 \|website=Heise Online}}</ref>

	==Ways to operate inverters without internet or a cloud==		==Ways to operate inverters without internet or a cloud==

Emanuele at 20:57, 8 March 2025

2025-03-08T20:57:09Z

← Older revision		Revision as of 20:57, 8 March 2025
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	{{InfoboxCompany		{{InfoboxCompany
	\| Name = {{PAGENAME}}		\| Name = {{PAGENAME}}
	\| Type =		\| Type =Private
	\| Founded =1990		\| Founded =1990
	\| Industry =Solar Inverters, Dehumidifiers		\| Industry =Solar Inverters, Dehumidifiers
	\| Official Website =https://deye.com		\| Official Website =https://deye.com
	\| Logo =~~QuestionMark~~.~~svg~~		\| Logo =Deye Logo.png
	}}Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.		}}Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.

88.134.114.135 at 19:51, 7 March 2025

2025-03-07T19:51:00Z

← Older revision		Revision as of 19:51, 7 March 2025
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	For security reasons and in light of precedents of inverters being disabled remotely, it is recommended not to connect an inverter to the internet and to avoid using the manufacturer's cloud services.		For security reasons and in light of precedents of inverters being disabled remotely, it is recommended not to connect an inverter to the internet and to avoid using the manufacturer's cloud services.

	Some Deye solar inverters can be used with [https://solar-assistant.io/ SolarAssistant], a solution that runs on the local network on a RaspberryPi and makes all data and settings available to smart home systems via MQTT. It is neither free nor open source, but supports a wide range of inverters and makes the data available using open standards. Many but not all Deye inverters are supported~~, particularly not~~ the micro inverters affected by the incidents described above.		Some Deye solar inverters can be used with [https://solar-assistant.io/ SolarAssistant], a solution that runs on the local network on a RaspberryPi and makes all data and settings available to smart home systems via MQTT. It is neither free nor open source, but supports a wide range of inverters and makes the data available using open standards. Many but not all Deye inverters are supported. Unsupported models include the micro inverters affected by the incidents described above.

	Alternatively, other brands of inverter which directly offer local APIs without a cloud can be considered. This allows the inverters to be connected to a local smart home system like Home Assistant without going through the manufacturer or even connecting them to the internet. For micro solar installations such as balcony mounted panels with a micro inverter, the [https://emea.apsystems.com/diy/ez1/ APSystems EZ-1] offers a local API out of the box. For bigger installations, companies such as [https://www.fronius.com Fronius] also offer local cloud-free integration.		Alternatively, other brands of inverter which directly offer local APIs without a cloud can be considered. This allows the inverters to be connected to a local smart home system like Home Assistant without going through the manufacturer or even connecting them to the internet. For micro solar installations such as balcony mounted panels with a micro inverter, the [https://emea.apsystems.com/diy/ez1/ APSystems EZ-1] offers a local API out of the box. For bigger installations, companies such as [https://www.fronius.com Fronius] also offer local cloud-free integration.

88.134.114.135 at 19:48, 7 March 2025

2025-03-07T19:48:13Z

← Older revision		Revision as of 19:48, 7 March 2025
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	\| Official Website =https://deye.com		\| Official Website =https://deye.com
	\| Logo =QuestionMark.svg		\| Logo =QuestionMark.svg
	}}Deye initially started out making dehumidifiers, but the Ningbo, China based company ~~hat~~ since become one of the biggest players in the solar inverter market.		}}Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.

	A German YouTuber recently [https://www.youtube.com/watch?v=Aoun-p9nvwA took a sponsored factory tour] [German], showing production of their solar inverters.		A German YouTuber recently [https://www.youtube.com/watch?v=Aoun-p9nvwA took a sponsored factory tour] [German], showing production of their solar inverters.
Line 25:		Line 25:
	This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.		This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.
	===RelayGate (''July 2023'')===		===RelayGate (''July 2023'')===
	A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relais box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web \|last=Möcker \|first=Andrijan \|date=2023-07-18 \|title=RelayGate: Deye Solar Microinverters Lack Essential Part \|url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html \|access-date=2025-03-07 \|website=Heise Online}}</ref>		A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of German balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relais box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web \|last=Möcker \|first=Andrijan \|date=2023-07-18 \|title=RelayGate: Deye Solar Microinverters Lack Essential Part \|url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html \|access-date=2025-03-07 \|website=Heise Online}}</ref>

	==Ways to operate inverters without internet or a cloud==		==Ways to operate inverters without internet or a cloud==

88.134.114.135: /* Ways to operate inverters without internet or a cloud */ spelling

2025-03-07T14:10:31Z

Ways to operate inverters without internet or a cloud: spelling

← Older revision		Revision as of 14:10, 7 March 2025
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	==Ways to operate inverters without internet or a cloud==		==Ways to operate inverters without internet or a cloud==
	For security reasons and in light of ~~precendets~~ of inverters being disabled remotely, it is recommended not to connect an inverter to the internet and to avoid using the manufacturer's cloud services.		For security reasons and in light of precedents of inverters being disabled remotely, it is recommended not to connect an inverter to the internet and to avoid using the manufacturer's cloud services.

	Some Deye solar inverters can be used with [https://solar-assistant.io/ SolarAssistant], a solution that runs on the local network on a RaspberryPi and makes all data and settings available to smart home systems via MQTT. It is neither free nor open source, but supports a wide range of inverters and makes the data available using open standards. Many but not all Deye inverters are supported, particularly not the micro inverters affected by the incidents described above.		Some Deye solar inverters can be used with [https://solar-assistant.io/ SolarAssistant], a solution that runs on the local network on a RaspberryPi and makes all data and settings available to smart home systems via MQTT. It is neither free nor open source, but supports a wide range of inverters and makes the data available using open standards. Many but not all Deye inverters are supported, particularly not the micro inverters affected by the incidents described above.