Duracell Energy EV Charger - Revision history

Bananabot: Added archive URLs for 8 citation(s) using CRWCitationBot

2026-02-23T04:13:21Z

Added archive URLs for 8 citation(s) using CRWCitationBot

← Older revision		Revision as of 04:13, 23 February 2026
Line 9:		Line 9:
	\|Category=Electronic Vehicle Charging Point, Software}}		\|Category=Electronic Vehicle Charging Point, Software}}

	'''{{PAGENAME}}''' is used to charge your electric vehicles at home.<ref>{{Cite web \|title=DuraCharger EV Charger \|url=https://duracellenergy.com/en/products/duracharger-ev/ \|url-status=live \|access-date=2025-11-04 \|website=Duracell Energy}}</ref> This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.<ref name=":0">{{Cite web \|title=DuraCharger User Manual UK V1 web PD.pdf \|url=https://www.sanel.be/document/17918/DuraCharger%20User%20Manual%20UK%20V1%20web%20PD.pdf \|url-status=live \|access-date=2025-11-05 \|website=Sanel NV}}</ref><ref name=":1">{{Cite web \|title=DURACELL DURACHARGER OPERATING MANUAL Pdf Download \|url=https://www.manualslib.com/manual/3531124/Duracell-Duracharger.html \|url-status=live \|access-date=2025-11-05 \|website=ManualsLib}}</ref>		'''{{PAGENAME}}''' is used to charge your electric vehicles at home.<ref>{{Cite web \|title=DuraCharger EV Charger \|url=https://duracellenergy.com/en/products/duracharger-ev/ \|url-status=live \|access-date=2025-11-04 \|website=Duracell Energy \|archive-url=http://web.archive.org/web/20251109123509/https://duracellenergy.com/en/products/duracharger-ev/ \|archive-date=9 Nov 2025}}</ref> This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.<ref name=":0">{{Cite web \|title=DuraCharger User Manual UK V1 web PD.pdf \|url=https://www.sanel.be/document/17918/DuraCharger%20User%20Manual%20UK%20V1%20web%20PD.pdf \|url-status=live \|access-date=2025-11-05 \|website=Sanel NV \|archive-url=https://web.archive.org/web/20260223041215/https://www.sanel.be/document/17918/DuraCharger%20User%20Manual%20UK%20V1%20web%20PD.pdf \|archive-date=23 Feb 2026}}</ref><ref name=":1">{{Cite web \|title=DURACELL DURACHARGER OPERATING MANUAL Pdf Download \|url=https://www.manualslib.com/manual/3531124/Duracell-Duracharger.html \|url-status=live \|access-date=2025-11-05 \|website=ManualsLib \|archive-url=http://web.archive.org/web/20251114012319/https://www.manualslib.com/manual/3531124/Duracell-Duracharger.html \|archive-date=14 Nov 2025}}</ref>

	==Consumer-impact summary==		==Consumer-impact summary==
Line 25:		Line 25:
	There is a "Help and Feedback" section under "User" where you can write a message to support.		There is a "Help and Feedback" section under "User" where you can write a message to support.

	There is a phone number and email address that can be used for exercising data privacy rights.<ref>{{Cite web \|title=Privacy Policy \|url=https://duracellenergy.com/en/who-we-are/policies/privacy-policy/ \|url-status=live \|access-date=2025-11-05 \|website=Duracell Energy}}</ref> Calls to their customer service are recorded, for training purposes.		There is a phone number and email address that can be used for exercising data privacy rights.<ref>{{Cite web \|title=Privacy Policy \|url=https://duracellenergy.com/en/who-we-are/policies/privacy-policy/ \|url-status=live \|access-date=2025-11-05 \|website=Duracell Energy \|archive-url=http://web.archive.org/web/20251010022846/https://duracellenergy.com/en/who-we-are/policies/privacy-policy/ \|archive-date=10 Oct 2025}}</ref> Calls to their customer service are recorded, for training purposes.

	There is not a simple button to your erase your data and delete account.		There is not a simple button to your erase your data and delete account.

	The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play}}</ref>		The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store \|archive-url=https://web.archive.org/web/20260223041231/https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|archive-date=23 Feb 2026}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play \|archive-url=https://web.archive.org/web/20260223041257/https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|archive-date=23 Feb 2026}}</ref>
	*Network		*Network
	*Bluetooth - for setup only		*Bluetooth - for setup only
Line 37:		Line 37:

	===Observations===		===Observations===
	The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. To change the password, you must connect to the charger hotspot in WiFi settings then visit a local IP address. Any settings enforcing HTTPS-only must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref> The hotspot automatically switches off 15 minutes after connecting to it.<ref name=":0" /><ref name=":1" />		The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD \|archive-url=http://web.archive.org/web/20260120191217/https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|archive-date=20 Jan 2026}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint \|archive-url=http://web.archive.org/web/20221121213404/https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|archive-date=21 Nov 2022}}</ref> Changing the password is done via web browser. To change the password, you must connect to the charger hotspot in WiFi settings then visit a local IP address. Any settings enforcing HTTPS-only must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref> The hotspot automatically switches off 15 minutes after connecting to it.<ref name=":0" /><ref name=":1" />

	Sometimes, the charger cannot be found (when powered on), even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or bugs in the Android or iOS app.{{Citation needed}}		Sometimes, the charger cannot be found (when powered on), even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or bugs in the Android or iOS app.{{Citation needed}}

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: more details

2025-11-05T18:39:21Z

more details

← Older revision		Revision as of 18:39, 5 November 2025
Line 17:		Line 17:

	It is not possible to use the charger fully offline, even if smart cards have been registered.<ref name=":0" /><ref name=":1" /> When the charger is on, its WiFi hotspot and Bluetooth discovery is active.		It is not possible to use the charger fully offline, even if smart cards have been registered.<ref name=":0" /><ref name=":1" /> When the charger is on, its WiFi hotspot and Bluetooth discovery is active.

			The support team can remotely interact with the charger, due to operating on the cloud.<ref name=":0" /><ref name=":1" />
	===User Privacy===		===User Privacy===
	Registration requires the following information:<ref name=":0" /><ref name=":1" />		Registration requires the following information:<ref name=":0" /><ref name=":1" />
Line 29:		Line 31:
	The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play}}</ref>		The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play}}</ref>
	*Network		*Network
	*Bluetooth		*Bluetooth - for setup only
	*Location servers - your precise geo-location		*Location servers - your precise geo-location
	*Notifications		*Notifications
			*Camera - to add smart cards via bar code (can manually input card serial number)

	===Observations===		===Observations===
	~~Sometimes,~~ the charger ~~itself cannot~~ be ~~found, even when using~~ the ~~app with all requested permissions granted and enabled~~. It is ~~unclear if this~~ is ~~due~~ to connection ~~issues, unexpected configurations or platform specific bugs~~.{{~~Citation needed~~}}		The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. To change the password, you must connect to the charger hotspot in WiFi settings then visit a local IP address. Any settings enforcing HTTPS-only must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref> The hotspot automatically switches off 15 minutes after connecting to it.<ref name=":0" /><ref name=":1" />

	~~The default password for~~ the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the ~~list? \|url=https://www~~.~~livemint.com/news/india/these-are-the-world-s-most-common-passwords-~~is~~-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password~~ is ~~done via web browser. Any settings enforcing HTTPS must be disabled~~ to ~~access hotpot configuration~~, as the ~~connection is made using HTTP~~.~~<ref>~~{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}~~</ref>~~		Sometimes, the charger cannot be found (when powered on), even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or bugs in the Android or iOS app.{{Citation needed}}

	==Incidents==		==Incidents==

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* User Privacy */ better flow

2025-11-05T17:25:37Z

User Privacy: better flow

← Older revision		Revision as of 17:25, 5 November 2025
Line 21:		Line 21:
	*Your phone number		*Your phone number

	~~There is not a simple button to your erase your data and delete account.~~ There is a "Help and Feedback" section under "User" where you can write a message to support.		There is a "Help and Feedback" section under "User" where you can write a message to support.

	There is a phone number and email address that can be used for exercising data privacy rights.<ref>{{Cite web \|title=Privacy Policy \|url=https://duracellenergy.com/en/who-we-are/policies/privacy-policy/ \|url-status=live \|access-date=2025-11-05 \|website=Duracell Energy}}</ref> Calls to their customer service are recorded, for training purposes.		There is a phone number and email address that can be used for exercising data privacy rights.<ref>{{Cite web \|title=Privacy Policy \|url=https://duracellenergy.com/en/who-we-are/policies/privacy-policy/ \|url-status=live \|access-date=2025-11-05 \|website=Duracell Energy}}</ref> Calls to their customer service are recorded, for training purposes.

			There is not a simple button to your erase your data and delete account.

	The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play}}</ref>		The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play}}</ref>

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* Observations */ remove waffle

2025-11-05T17:20:05Z

Observations: remove waffle

← Older revision		Revision as of 17:20, 5 November 2025
Line 32:		Line 32:

	===Observations===		===Observations===
	Sometimes, the charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. If the charger WiFi hotspot is not being found, you cannot control when charging starts and stops using the app. It is not possible to use the smart cards without registering them through the app first.{{Citation needed}}		Sometimes, the charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs.{{Citation needed}}

	The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>		The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* Observations */ reword

2025-11-05T17:17:18Z

Observations: reword

← Older revision		Revision as of 17:17, 5 November 2025
Line 32:		Line 32:

	===Observations===		===Observations===
	Sometimes, the charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. If the charger WiFi hotspot is not being found, you cannot control when charging starts and stops using the app. It is not possible to ~~setup~~ the smart cards without registering them through the app first.{{Citation needed}}		Sometimes, the charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. If the charger WiFi hotspot is not being found, you cannot control when charging starts and stops using the app. It is not possible to use the smart cards without registering them through the app first.{{Citation needed}}

	The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>		The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* User Privacy */ factual correction

2025-11-05T17:06:40Z

User Privacy: factual correction

← Older revision		Revision as of 17:06, 5 November 2025
Line 21:		Line 21:
	*Your phone number		*Your phone number

	There is not ~~an in-app way~~ to erase your data and delete account. There is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.		There is not a simple button to your erase your data and delete account. There is a "Help and Feedback" section under "User" where you can write a message to support.

			There is a phone number and email address that can be used for exercising data privacy rights.<ref>{{Cite web \|title=Privacy Policy \|url=https://duracellenergy.com/en/who-we-are/policies/privacy-policy/ \|url-status=live \|access-date=2025-11-05 \|website=Duracell Energy}}</ref> Calls to their customer service are recorded, for training purposes.

	The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play}}</ref>		The app asks for the following permissions:<ref>{{Cite web \|title=Duracell Energy EV Charger App \|url=https://apps.apple.com/gb/app/duracell-energy-ev-charger/id1644806480 \|url-status=live \|access-date=2025-11-05 \|website=App Store}}</ref><ref>{{Cite web \|title=Duracell Energy EV Charger \|url=https://play.google.com/store/apps/datasafety?id=cn.enplus.chargein.puredrive \|url-status=live \|access-date=2025-11-05 \|website=Google Play}}</ref>

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: made ref #1 better

2025-11-05T16:51:20Z

made ref #1 better

← Older revision		Revision as of 16:51, 5 November 2025
Line 9:		Line 9:
	\|Category=Electronic Vehicle Charging Point, Software}}		\|Category=Electronic Vehicle Charging Point, Software}}

	'''{{PAGENAME}}''' is used to charge your electric vehicles at home. <ref>https://duracellenergy.com/en/products/duracharger-ev/</ref> This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.<ref name=":0">{{Cite web \|title=DuraCharger User Manual UK V1 web PD.pdf \|url=https://www.sanel.be/document/17918/DuraCharger%20User%20Manual%20UK%20V1%20web%20PD.pdf \|url-status=live \|access-date=2025-11-05 \|website=Sanel NV}}</ref><ref name=":1">{{Cite web \|title=DURACELL DURACHARGER OPERATING MANUAL Pdf Download \|url=https://www.manualslib.com/manual/3531124/Duracell-Duracharger.html \|url-status=live \|access-date=2025-11-05 \|website=ManualsLib}}</ref>		'''{{PAGENAME}}''' is used to charge your electric vehicles at home.<ref>{{Cite web \|title=DuraCharger EV Charger \|url=https://duracellenergy.com/en/products/duracharger-ev/ \|url-status=live \|access-date=2025-11-04 \|website=Duracell Energy}}</ref> This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.<ref name=":0">{{Cite web \|title=DuraCharger User Manual UK V1 web PD.pdf \|url=https://www.sanel.be/document/17918/DuraCharger%20User%20Manual%20UK%20V1%20web%20PD.pdf \|url-status=live \|access-date=2025-11-05 \|website=Sanel NV}}</ref><ref name=":1">{{Cite web \|title=DURACELL DURACHARGER OPERATING MANUAL Pdf Download \|url=https://www.manualslib.com/manual/3531124/Duracell-Duracharger.html \|url-status=live \|access-date=2025-11-05 \|website=ManualsLib}}</ref>

	==Consumer-impact summary==		==Consumer-impact summary==

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* Observations */ fix ref error

2025-11-05T16:46:18Z

Observations: fix ref error

← Older revision		Revision as of 16:46, 5 November 2025
Line 32:		Line 32:
	Sometimes, the charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. If the charger WiFi hotspot is not being found, you cannot control when charging starts and stops using the app. It is not possible to setup the smart cards without registering them through the app first.{{Citation needed}}		Sometimes, the charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. If the charger WiFi hotspot is not being found, you cannot control when charging starts and stops using the app. It is not possible to setup the smart cards without registering them through the app first.{{Citation needed}}

	The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-08-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>		The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-10-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>

	==Incidents==		==Incidents==

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* Observations */ edit for clarifty

2025-11-05T16:33:52Z

Observations: edit for clarifty

← Older revision		Revision as of 16:33, 5 November 2025
Line 14:		Line 14:

	===User Freedom===		===User Freedom===
	It is possible to switch off the power to the entire charger within your home using physical switch.		It is possible to switch off the power to the entire charger within your home using a physical switch.

	It is not possible to use the charger fully offline, even if smart cards have been registered.<ref name=":0" /><ref name=":1" /> When the charger is on, its WiFi hotspot and Bluetooth discovery is active.		It is not possible to use the charger fully offline, even if smart cards have been registered.<ref name=":0" /><ref name=":1" /> When the charger is on, its WiFi hotspot and Bluetooth discovery is active.
Line 30:		Line 30:

	===Observations===		===Observations===
	~~The~~ charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. ~~Due to~~ the charger WiFi hotspot not being found, you cannot control when charging starts or stops using the app ~~or for setting up~~ smart cards.{{Citation needed}}		Sometimes, the charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. If the charger WiFi hotspot is not being found, you cannot control when charging starts and stops using the app. It is not possible to setup the smart cards without registering them through the app first.{{Citation needed}}

	The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-08-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>		The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-08-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>

	~~The charger's WiFi hostpot requires connection to your home router over WiFi. The connection can be unstable or out of range.{{Citation needed}}~~

	==Incidents==		==Incidents==

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* Observations */ add references for the default password being weak

2025-11-05T16:14:13Z

Observations: add references for the default password being weak

← Older revision		Revision as of 16:14, 5 November 2025
Line 32:		Line 32:
	The charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. Due to the charger WiFi hotspot not being found, you cannot control when charging starts or stops using the app or for setting up smart cards.{{Citation needed}}		The charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. Due to the charger WiFi hotspot not being found, you cannot control when charging starts or stops using the app or for setting up smart cards.{{Citation needed}}

	The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-08-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>		The default password for the charger WiFi hotspot is easily guessable.<ref name=":0" /><ref name=":1" /><ref>{{Cite web \|last=Jacob \|first=Charmaine \|date=2023-11-15 \|title=Most common passwords: 70% can be cracked in less than a second \|url=https://www.cnbc.com/2023/11/16/most-common-passwords-70percent-can-be-cracked-in-less-than-a-second.html \|url-status=live \|access-date=2025-11-05 \|website=CNBD}}</ref><ref>{{Cite web \|last= \|first= \|date=2012-09-10 \|title=Password List For Penetration Testing \|url=https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|url-status=live \|archive-url=https://web.archive.org/web/20200815084512/https://pentestlab.blog/2012/09/10/password-list-for-penetration-testing/ \|archive-date=2020-08-15 \|access-date=2025-11-05 \|website=pentestlab.blog}}</ref><ref>{{Cite web \|date=2022-11-07 \|title=These are the world's most common passwords-Is yours on the list? \|url=https://www.livemint.com/news/india/these-are-the-world-s-most-common-passwords-is-yours-on-the-list-11668647794419.html \|url-status=live \|access-date=2025-11-05 \|website=Mint}}</ref> Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration, as the connection is made using HTTP.<ref>{{Cite web \|date=2024-09-18 \|title=Connecting your charger to network \|url=https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|url-status=live \|archive-url=https://web.archive.org/web/20241012191016/https://support.ev.energy/en/support/solutions/articles/80001153520-connecting-your-charger-to-network \|archive-date=2024-08-12 \|access-date=2025-11-05 \|website=ev.energy}}</ref>

	The charger's WiFi hostpot requires connection to your home router over WiFi. The connection can be unstable or out of range.{{Citation needed}}		The charger's WiFi hostpot requires connection to your home router over WiFi. The connection can be unstable or out of range.{{Citation needed}}