Dyson - Revision history

Sojourna at 23:43, 9 March 2026

2026-03-09T23:43:27Z

← Older revision		Revision as of 23:43, 9 March 2026
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	\|Founded=1991		\|Founded=1991
	\|Industry=Household Appliances		\|Industry=Household Appliances
	\|Logo=Dyson~~-Logo~~.webp		\|Logo=Dyson logo.webp
	\|ParentCompany=		\|ParentCompany=
	\|Type=Private		\|Type=Private

Banana: Removed 1 duplicate url-status parameter(s) from 1 citation(s) using CRWCitationBot

2026-02-16T06:23:41Z

Removed 1 duplicate url-status parameter(s) from 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 06:23, 16 February 2026
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	===Difficult to repair battery packs for Dyson V6 cordless vacuum===		===Difficult to repair battery packs for Dyson V6 cordless vacuum===
	The Dyson V6 uses replaceable battery packs that are available for purchase on their website.<ref>{{Cite web \|title=Replacement Dyson V6™ vacuum battery \|url=https://www.dyson.com/support/journey/tools/967810-23 \|website=Dyson \|date= \|access-date=17 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250708183421/https://www.dyson.com/support/journey/tools/967810-23 \|archive-date=8 Jul 2025}}</ref> The battery packs have a plastic casing that is clipped shut in such a way that opening it is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.<ref>{{Cite web \|author=@TronicsFix \|title=Are Expensive Dyson Products Repairable? \|url=https://youtu.be/Wa1dsoZK4tk?t=1109 \|website=[[YouTube]] \|date=28 Mar 2025 \|access-date=17 Jul 2025 ~~\|url-status=live~~ \|url-status=live \|archive-url=https://preservetube.com/watch?v=Wa1dsoZK4tk \|archive-date=16 Feb 2026}}</ref>		The Dyson V6 uses replaceable battery packs that are available for purchase on their website.<ref>{{Cite web \|title=Replacement Dyson V6™ vacuum battery \|url=https://www.dyson.com/support/journey/tools/967810-23 \|website=Dyson \|date= \|access-date=17 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250708183421/https://www.dyson.com/support/journey/tools/967810-23 \|archive-date=8 Jul 2025}}</ref> The battery packs have a plastic casing that is clipped shut in such a way that opening it is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.<ref>{{Cite web \|author=@TronicsFix \|title=Are Expensive Dyson Products Repairable? \|url=https://youtu.be/Wa1dsoZK4tk?t=1109 \|website=[[YouTube]] \|date=28 Mar 2025 \|access-date=17 Jul 2025 \|url-status=live \|archive-url=https://preservetube.com/watch?v=Wa1dsoZK4tk \|archive-date=16 Feb 2026}}</ref>

	===Using under-dimensioned trigger in V10/V11 cordless vacuum===		===Using under-dimensioned trigger in V10/V11 cordless vacuum===

Banana: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-16T04:31:28Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 04:31, 16 February 2026
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	===Difficult to repair battery packs for Dyson V6 cordless vacuum===		===Difficult to repair battery packs for Dyson V6 cordless vacuum===
	The Dyson V6 uses replaceable battery packs that are available for purchase on their website.<ref>{{Cite web \|title=Replacement Dyson V6™ vacuum battery \|url=https://www.dyson.com/support/journey/tools/967810-23 \|website=Dyson \|date= \|access-date=17 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250708183421/https://www.dyson.com/support/journey/tools/967810-23 \|archive-date=8 Jul 2025}}</ref> The battery packs have a plastic casing that is clipped shut in such a way that opening it is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.<ref>{{Cite web \|author=@TronicsFix \|title=Are Expensive Dyson Products Repairable? \|url=https://youtu.be/Wa1dsoZK4tk?t=1109 \|website=[[YouTube]] \|date=28 Mar 2025 \|access-date=17 Jul 2025 \|url-status=live}}</ref>		The Dyson V6 uses replaceable battery packs that are available for purchase on their website.<ref>{{Cite web \|title=Replacement Dyson V6™ vacuum battery \|url=https://www.dyson.com/support/journey/tools/967810-23 \|website=Dyson \|date= \|access-date=17 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250708183421/https://www.dyson.com/support/journey/tools/967810-23 \|archive-date=8 Jul 2025}}</ref> The battery packs have a plastic casing that is clipped shut in such a way that opening it is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.<ref>{{Cite web \|author=@TronicsFix \|title=Are Expensive Dyson Products Repairable? \|url=https://youtu.be/Wa1dsoZK4tk?t=1109 \|website=[[YouTube]] \|date=28 Mar 2025 \|access-date=17 Jul 2025 \|url-status=live \|url-status=live \|archive-url=https://preservetube.com/watch?v=Wa1dsoZK4tk \|archive-date=16 Feb 2026}}</ref>

	===Using under-dimensioned trigger in V10/V11 cordless vacuum===		===Using under-dimensioned trigger in V10/V11 cordless vacuum===

Bythmusters: Added Cargo template in place of Infobox

2026-01-11T21:32:32Z

Added Cargo template in place of Infobox

← Older revision		Revision as of 21:32, 11 January 2026
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	{{StubNotice}}		{{StubNotice}}
	{{~~InfoboxCompany~~		{{CompanyCargo
	\| ~~Name~~ = ~~Dyson~~		\|Description=Singaporean appliance manufacturer known for household cleaning devices like vacuum cleaners and air purifiers.
	~~\| Type = Private~~		\|Founded=1991
	\| Founded = 1991		\|Industry=Household Appliances
	\| Industry = Household Appliances		\|Logo=Dyson-Logo.webp
	\| ~~Official~~ Website = https://dyson.com/		\|ParentCompany=
	~~\| Logo = Dyson-Logo.webp~~		\|Type=Private
			\|Website=https://dyson.com/
	}}		}}
	'''{{Wplink\|Dyson (company)\|Dyson Limited}}''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.		'''{{Wplink\|Dyson (company)\|Dyson Limited}}''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.

Sojourna: clean-up

2025-07-18T00:23:20Z

clean-up

← Older revision		Revision as of 00:23, 18 July 2025
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	\| Logo = Dyson-Logo.webp		\| Logo = Dyson-Logo.webp
	}}		}}
	'''~~[[wikipedia:~~Dyson (company)\|Dyson Limited]]''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.		'''{{Wplink\|Dyson (company)\|Dyson Limited}}''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.

	==Consumer impact summary==		==Consumer impact summary==
	Dyson's policies have been troublesome for product longevity and repair. ~~Dyson's~~ battery design speeds up degradation~~, and adhesive~~ on printed circuit boards makes easy repairs ~~not possible~~, ~~causing~~ expensive replacements. ~~Dyson also cut off~~ third-party repair shops, ~~restricting consumers and~~ forcing them into manufacturer-recommended services. These policies add costs of ownership and shorten product lifespan, harming consumers.[[File:Dyson-glued-button.jpg\|thumb\|Glued PCB, preventing repair.<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]		Dyson's policies have been troublesome for [[Planned obsolescence\|product longevity]] and [[Right to repair\|repair]].
			* Their battery design speeds up degradation.
			* Adhesive on printed circuit boards makes easy repairs impossible, leading to expensive replacements.
			* Restricting consumers from using third-party repair shops, forcing them into manufacturer-recommended services.

			These policies add costs of ownership and shorten product lifespan, harming consumers.[[File:Dyson-glued-button.jpg\|thumb\|Glued PCB, preventing repair.<ref name=":0">{{Cite web \|author=@vacuumtester \|title=Dyson Button Replacement is no Longer Possible \|url=https://www.youtube.com/watch?v=KF0nNOAFnRQ \|website=[[YouTube]] \|date=16 Nov 2022 \|access-date=17 Jul 2025 \|url-status=live}}</ref>]]

	==Incidents<!-- Will split this into incidents and practices later on -->==		==Incidents<!-- Will split this into incidents and practices later on -->==

	===Battery lifespan reduction===		===Battery lifespan reduction===
	{{Main\|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}		{{Main\|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}
	'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer omitted a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.		'''Dyson''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer omitted a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.

	===Circuit boards covered in glue===		===Circuit boards covered in glue===
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	'''[[Dyson]]''' started applying a thick layer of glue to the circuit board of their devices. This makes it impossible to replace the power button for a device when it breaks, and leading to consumers having to replace the entire housing.		'''[[Dyson]]''' started applying a thick layer of glue to the circuit board of their devices. This makes it impossible to replace the power button for a device when it breaks, and leading to consumers having to replace the entire housing.

	===~~Deleting~~ third-party repairs options===		===Removing third-party repairs options===
	{{Main\|Dyson ends relationship with third-party repair centers}}		{{Main\|Dyson ends relationship with third-party repair centers}}
	The company no longer allows repairs through third-party repair centers. Dyson described this decision as ~~'<nowiki/>~~''difficult'~~'<nowiki/>~~' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners'~~'<nowiki/>~~'.		The company no longer allows repairs through third-party repair centers. Dyson described this decision as ''"difficult"'' but emphasized its commitment to ensuring that ''"all services and repairs meet Dyson's high-quality standards for our owners"''.

	===Difficult to repair battery packs for Dyson V6 cordless vacuum===		===Difficult to repair battery packs for Dyson V6 cordless vacuum===
	The Dyson V6 uses ~~replacable~~ battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 ~~on their~~ website]. The battery packs have a plastic casing that is clipped shut in such a way that ~~unclipping them~~ is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.[https://youtu.be/Wa1dsoZK4tk?t=1109]		The Dyson V6 uses replaceable battery packs that are available for purchase on their website.<ref>{{Cite web \|title=Replacement Dyson V6™ vacuum battery \|url=https://www.dyson.com/support/journey/tools/967810-23 \|website=Dyson \|date= \|access-date=17 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250708183421/https://www.dyson.com/support/journey/tools/967810-23 \|archive-date=8 Jul 2025}}</ref> The battery packs have a plastic casing that is clipped shut in such a way that opening it is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.<ref>{{Cite web \|author=@TronicsFix \|title=Are Expensive Dyson Products Repairable? \|url=https://youtu.be/Wa1dsoZK4tk?t=1109 \|website=[[YouTube]] \|date=28 Mar 2025 \|access-date=17 Jul 2025 \|url-status=live}}</ref>

	===Using under ~~dimentioned~~ trigger in V10/V11 cordless vacuum===		===Using under-dimensioned trigger in V10/V11 cordless vacuum===
	{{Main\|Dyson V10/V11 trigger design}}		{{Main\|Dyson V10/V11 trigger design}}
	The trigger design of the V10/V11 cordless vacuums uses under ~~dimentioned~~ material that tend to break after some years of use.		The trigger design of the V10/V11 cordless vacuums uses under-dimensioned material that tend to break after some years of use.

	==References==		==References==
	~~<references />~~		{{Reflist}}

	[[Category:Dyson]]		[[Category:Dyson]]

Talon: Added Dyson V10/V11 trigger design incident

2025-05-31T12:12:46Z

Added Dyson V10/V11 trigger design incident

← Older revision		Revision as of 12:12, 31 May 2025
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	===Difficult to repair battery packs for Dyson V6 cordless vacuum===		===Difficult to repair battery packs for Dyson V6 cordless vacuum===
	The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have a plastic casing that is clipped shut in such a way that unclipping them is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.[https://youtu.be/Wa1dsoZK4tk?t=1109]		The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have a plastic casing that is clipped shut in such a way that unclipping them is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.[https://youtu.be/Wa1dsoZK4tk?t=1109]

			===Using under dimentioned trigger in V10/V11 cordless vacuum===
			{{Main\|Dyson V10/V11 trigger design}}
			The trigger design of the V10/V11 cordless vacuums uses under dimentioned material that tend to break after some years of use.

	==References==		==References==
	<references />		<references />
	[[Category:Dyson]]		[[Category:Dyson]]

Vindicator4021: Rephrased some things for clarity. Also edited for tone.

2025-05-19T08:55:08Z

Rephrased some things for clarity. Also edited for tone.

← Older revision		Revision as of 08:55, 19 May 2025
Line 8:		Line 8:
	\| Logo = Dyson-Logo.webp		\| Logo = Dyson-Logo.webp
	}}		}}
	'''[[wikipedia:Dyson (company)\|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners~~), and~~ has been involved in several incidents related to the aftermarket repair of its products~~, which are detailed below~~.		'''[[wikipedia:Dyson (company)\|Dyson Limited]]''' is a manufacturer of home appliances, most notably vacuum cleaners. The company has been involved in several incidents related to the aftermarket repair of its products.

	==Consumer impact summary==		==Consumer impact summary==
Line 16:		Line 16:
	===Battery lifespan reduction===		===Battery lifespan reduction===
	{{Main\|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}		{{Main\|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}
	'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer ~~has chosen to omit~~ a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.		'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer omitted a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.

	===Circuit boards covered in glue===		===Circuit boards covered in glue===
	{{Main\|Dyson covers circuit board in glue which prevents repairs}}		{{Main\|Dyson covers circuit board in glue which prevents repairs}}
	'''[[Dyson]]''' started applying a thick layer of glue to the circuit board~~, making~~ it impossible to replace the power button when it breaks, and ~~forcing customers~~ to replace the entire housing.		'''[[Dyson]]''' started applying a thick layer of glue to the circuit board of their devices. This makes it impossible to replace the power button for a device when it breaks, and leading to consumers having to replace the entire housing.

	=== Deleting third-party repairs options ===		===Deleting third-party repairs options===
	{{Main\|Dyson ends relationship with third-party repair centers}}		{{Main\|Dyson ends relationship with third-party repair centers}}
	The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'.		The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'.

	=== Difficult to repair battery packs for Dyson V6 cordless vacuum ===		===Difficult to repair battery packs for Dyson V6 cordless vacuum===
	The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have plastic casing that is clipped shut in such a way that unclipping them ~~requires~~ damaging the casing. Additionally, the BMS used does not have a reset button. TronicsFix was ~~unsuccessful in repairing the~~ battery pack that was stuck sending the voltage without the button pressed down and ~~he was forced~~ to ~~buy a replacement~~.[https://youtu.be/Wa1dsoZK4tk?t=1109]		The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have a plastic casing that is clipped shut in such a way that unclipping them is impossible without damaging the casing. Additionally, the BMS used does not have a reset button. This leads to unnecessary replacements for the entire battery pack when a fault could have been resolved with a reset. For example, Steve Porter from TronicsFix was unable to repair a Dyson V6 battery pack that was stuck sending the voltage without the button pressed down because of the lack of a BMS reset button, and had to replace the whole battery.[https://youtu.be/Wa1dsoZK4tk?t=1109]

	==References==		==References==
	<references />		<references />
	[[Category:Dyson]]		[[Category:Dyson]]

2003:F8:5F20:CF18:B2AB:963E:DA46:C5B8: Added 4th example of incidents with v6 battery pack repairs

2025-03-29T11:40:25Z

Added 4th example of incidents with v6 battery pack repairs

← Older revision		Revision as of 11:40, 29 March 2025
Line 14:		Line 14:
	==Incidents<!-- Will split this into incidents and practices later on -->==		==Incidents<!-- Will split this into incidents and practices later on -->==

	=== Battery lifespan reduction ===		===Battery lifespan reduction===
	{{Main\|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}		{{Main\|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}
	'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer has chosen to omit a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.		'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer has chosen to omit a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.

	=== Circuit boards covered in glue ===		===Circuit boards covered in glue===
	{{Main\|Dyson covers circuit board in glue which prevents repairs}}		{{Main\|Dyson covers circuit board in glue which prevents repairs}}
	'''[[Dyson]]''' started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks, and forcing customers to replace the entire housing.		'''[[Dyson]]''' started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks, and forcing customers to replace the entire housing.
Line 25:		Line 25:
	{{Main\|Dyson ends relationship with third-party repair centers}}		{{Main\|Dyson ends relationship with third-party repair centers}}
	The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'.		The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'.

			=== Difficult to repair battery packs for Dyson V6 cordless vacuum ===
			The Dyson V6 uses replacable battery packs that are available for purchase [https://www.dyson.com/support/journey/tools/967810-23 on their website]. The battery packs have plastic casing that is clipped shut in such a way that unclipping them requires damaging the casing. Additionally, the BMS used does not have a reset button. TronicsFix was unsuccessful in repairing the battery pack that was stuck sending the voltage without the button pressed down and he was forced to buy a replacement.[https://youtu.be/Wa1dsoZK4tk?t=1109]

	==References==		==References==
	<references />		<references />
	[[Category:Dyson]]		[[Category:Dyson]]

Emanuele: added consumer impact summary and brief summary of the dedicated articles

2025-03-25T15:54:26Z

added consumer impact summary and brief summary of the dedicated articles

← Older revision		Revision as of 15:54, 25 March 2025
Line 10:		Line 10:
	'''[[wikipedia:Dyson (company)\|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners), and has been involved in several incidents related to the aftermarket repair of its products, which are detailed below.		'''[[wikipedia:Dyson (company)\|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners), and has been involved in several incidents related to the aftermarket repair of its products, which are detailed below.

	== Consumer impact summary ==		==Consumer impact summary==
	~~{{Placeholder box\|Overview of concerns that arise from the company~~'s ~~conduct regarding (if applicable):~~		Dyson's policies have been troublesome for product longevity and repair. Dyson's battery design speeds up degradation, and adhesive on printed circuit boards makes easy repairs not possible, causing expensive replacements. Dyson also cut off third-party repair shops, restricting consumers and forcing them into manufacturer-recommended services. These policies add costs of ownership and shorten product lifespan, harming consumers.[[File:Dyson-glued-button.jpg\|thumb\|Glued PCB, preventing repair.<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]
	* User Freedom		==Incidents<!-- Will split this into incidents and practices later on -->==
	* User Privacy
	* Business Model
	* Market Control}}[[File:Dyson-glued-button.jpg\|thumb\|Glued PCB, preventing repair.<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]
	==Incidents <!-- Will split this into incidents and practices later on -->==

	*[[Dyson intentionally reduces battery lifespan and makes them difficult to repair]]		=== Battery lifespan reduction ===
	*[[Dyson covers circuit board in glue which prevents repairs\|Dyson ~~covers~~ circuit board ~~in glue~~, ~~preventing~~ repairs]]		{{Main\|Dyson intentionally reduces battery lifespan and makes them difficult to repair}}
	*[[Dyson ends relationship with third-party repair centers]]		'''[[Dyson]]''' battery packs include a '''Battery Management System (BMS)''' equipped with a chip capable of balancing the individual cells. However, the manufacturer has chosen to omit a few inexpensive but essential resistors, preventing the balancing function from working as intended. As a result, the battery pack degrades much faster than it should.

			=== Circuit boards covered in glue ===
			{{Main\|Dyson covers circuit board in glue which prevents repairs}}
			'''[[Dyson]]''' started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks, and forcing customers to replace the entire housing.

			=== Deleting third-party repairs options ===
			{{Main\|Dyson ends relationship with third-party repair centers}}
			The company no longer allows repairs through third-party repair centers. Dyson described this decision as '<nowiki/>''difficult''<nowiki/>' but emphasized its commitment to ensuring that '''all services and repairs meet Dyson's high-quality standards for our owners''<nowiki/>'.

	==References==		==References==
	<references />		<references />
	[[Category:Dyson]]		[[Category:Dyson]]

JamesTDG: Up to template standards

2025-03-15T10:57:12Z

Up to template standards

← Older revision		Revision as of 10:57, 15 March 2025
Line 10:		Line 10:
	'''[[wikipedia:Dyson (company)\|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners), and has been involved in several incidents related to the aftermarket repair of its products, which are detailed below.		'''[[wikipedia:Dyson (company)\|Dyson Limited]]''' is a manufacturer of home appliances (most notably vacuum cleaners), and has been involved in several incidents related to the aftermarket repair of its products, which are detailed below.

	[[File:Dyson-glued-button.jpg\|thumb\|Glued PCB, preventing repair.<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]		== Consumer impact summary ==
	==~~List of controversies~~ and practices==		{{Placeholder box\|Overview of concerns that arise from the company's conduct regarding (if applicable):
			* User Freedom
			* User Privacy
			* Business Model
			* Market Control}}[[File:Dyson-glued-button.jpg\|thumb\|Glued PCB, preventing repair.<ref name=":0">https://www.youtube.com/watch?v=KF0nNOAFnRQ</ref>]]
			==Incidents <!-- Will split this into incidents and practices later on -->==

	*[[Dyson intentionally reduces battery lifespan and makes them difficult to repair]]		*[[Dyson intentionally reduces battery lifespan and makes them difficult to repair]]