EO - Revision history

Bythmusters: Copied info from infobox to cargo

2026-01-25T15:28:30Z

Copied info from infobox to cargo

← Older revision		Revision as of 15:28, 25 January 2026
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	{{Stub}}		{{Stub}}
	{{~~InfoboxCompany~~		{{CompanyCargo
	\| ~~Name~~ = ~~{{PAGENAME}}~~		\|Description=
	\| ~~Type~~ =~~Public~~		\|Founded=2014
	\| ~~Founded~~ =~~2014~~		\|Industry=Energy, Electronic Vehicles
	\| ~~Industry~~ =~~Electric Vehicle Charging~~		\|Logo=Eo.png
	\| ~~Official~~ Website =https://www.eocharging.com/		\|ParentCompany=
	~~\| Logo = Eo.png~~		\|Type=Public
			\|Website=https://www.eocharging.com/
	}}		}}
	'''EO''' is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".		'''EO''' is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".

Masterofp: /* Regaining access (WIP) */

2025-09-10T10:42:52Z

Regaining access (WIP)

← Older revision		Revision as of 10:42, 10 September 2025
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	The Mini Pro 2 units don't have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger.		The Mini Pro 2 units don't have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger.

	== Regaining access (WIP) ==		==Regaining access (WIP)==
	In the case of the "Smarthome" unit, an additional control box is installed alongside what appears to be a unit identical to the Mini Pro 2.		In the case of the "Smarthome" unit, an additional control box is installed alongside what appears to be a unit identical to the Mini Pro 2.

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	Initial investigation seems to indicate that much of the control is handled over a USB->serial adaptor (Genius) which is hard-wired in to the Smarthome HV board. This indicates it should be fairly trivial to send the required commands to alter charging levels, start/stop/lock the charger, at least for owners of the Smarthome unit.		Initial investigation seems to indicate that much of the control is handled over a USB->serial adaptor (Genius) which is hard-wired in to the Smarthome HV board. This indicates it should be fairly trivial to send the required commands to alter charging levels, start/stop/lock the charger, at least for owners of the Smarthome unit.

			Custom firmware, that allows to set schedules and control the charger via LAN is now available for the eomini charger: https://github.com/minceheid/openeo

	==Products==		==Products==

Wires: Added a "regaining access" section based on initial investigation of the files pulled from a Smarthome Raspberry Pi. I'm not anywhere near a working solution but it does seem like it would be fairly straightforward to pull out the server communication code and implement a degree of local control

2025-09-05T10:16:24Z

Added a "regaining access" section based on initial investigation of the files pulled from a Smarthome Raspberry Pi. I'm not anywhere near a working solution but it does seem like it would be fairly straightforward to pull out the server communication code and implement a degree of local control

← Older revision		Revision as of 10:16, 5 September 2025
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===~~Deprication~~ of device features (''2025'')===		===Deprecation of device features (''2025'')===
	As per announcement on their website:		As per announcement on their website:
	https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2		https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2
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	This means that perfectly functioning devices will lose the following features:		This means that perfectly functioning devices will lose the following features:

	1. Set charging schedule to take advantage of lower priced electricity overnight		1. Set charging schedule to take advantage of lower priced electricity overnight

	2. Use of app to start/stop charging on demand		2. Use of app to start/stop charging on demand

	3. Being able to lock the unit in OFF mode, to prevent unauthorised use		3. Being able to lock the unit in OFF mode, to prevent unauthorised use

	The Mini Pro 2 units ~~dont~~ have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger.		4. (SmartHome units only?) Solar charging where the charge rate is matched to the PV output monitored by an additional CT clamp

			The Mini Pro 2 units don't have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger.

			== Regaining access (WIP) ==
			In the case of the "Smarthome" unit, an additional control box is installed alongside what appears to be a unit identical to the Mini Pro 2.

			This unit contains connectors for more CT clamps and allows additional controls such as limited PV export matching (although a frankly horrible implementation)

			The hardware inside appears to be a stock Raspberry Pi 3 with a 16GB SD card.

			The SD card has no partition level encryption and therefore the code can be extracted and interrogated.

			Initial investigation seems to indicate that much of the control is handled over a USB->serial adaptor (Genius) which is hard-wired in to the Smarthome HV board. This indicates it should be fairly trivial to send the required commands to alter charging levels, start/stop/lock the charger, at least for owners of the Smarthome unit.

	==Products==		==Products==

AnotherConsumerRightsPerson: AnotherConsumerRightsPerson moved page Eo to EO: Misspelled title: Not in sentence case: This may need to be reverted back.

2025-09-02T07:09:27Z

AnotherConsumerRightsPerson moved page Eo to EO: Misspelled title: Not in sentence case: This may need to be reverted back.

← Older revision		Revision as of 07:09, 2 September 2025
(No difference)

Mr Pollo: Can’t do much on phone

2025-07-16T22:40:38Z

Can’t do much on phone

← Older revision		Revision as of 22:40, 16 July 2025
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	\| Industry =Electric Vehicle Charging		\| Industry =Electric Vehicle Charging
	\| Official Website =https://www.eocharging.com/		\| Official Website =https://www.eocharging.com/
	\| Logo =~~https://a~~.~~storyblok.com/f/120859/1200x630/2aee5527b3/eo-app-logo~~		\| Logo = Eo.png
	}}		}}
	'''EO''' is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".		'''EO''' is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".
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	https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration		https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration

	For the older generation units, app control is being removed from 30th November 2025. You can read many customer comments on this company here: https://uk.trustpilot.com/review/eocharging.com}}		For the older generation units, app control is being removed from 30th November 2025. You can read many customer comments on this company here: https://uk.trustpilot.com/review/eocharging.com

	====Privacy====		====Privacy====
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===Deprication of device (''2025'')===		===Deprication of device features (''2025'')===
	As per announcement on their website:		As per announcement on their website:
	https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2		https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2

Mr Pollo at 22:39, 16 July 2025

2025-07-16T22:39:21Z

← Older revision		Revision as of 22:39, 16 July 2025
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			{{Stub}}
	{{InfoboxCompany		{{InfoboxCompany
	\| Name = {{PAGENAME}}		\| Name = {{PAGENAME}}
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	\| Official Website =https://www.eocharging.com/		\| Official Website =https://www.eocharging.com/
	\| Logo =https://a.storyblok.com/f/120859/1200x630/2aee5527b3/eo-app-logo		\| Logo =https://a.storyblok.com/f/120859/1200x630/2aee5527b3/eo-app-logo
	}}~~{{Placeholder box\|~~EO is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".		}}
			'''EO''' is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".
	~~Homepage link:~~
	~~https://www.eocharging.com/}}~~

	==Consumer-impact summary==		==Consumer-impact summary==
	~~{{Placeholder box\|~~"EO Smart Home app" which controls the car chargers is being retired, with new "generation 3" units being migrated over to the "ev.energy App":		====Freedom====
			"EO Smart Home app" which controls the car chargers is being retired, with new "generation 3" units being migrated over to the "ev.energy App":
	https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration		https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration

	For the older generation units, app control is being removed from 30th November 2025. You can read many customer comments on this company here: https://uk.trustpilot.com/review/eocharging.com}}		For the older generation units, app control is being removed from 30th November 2025. You can read many customer comments on this company here: https://uk.trustpilot.com/review/eocharging.com}}

			====Privacy====

			====Business model====

			====Market control====

	==Incidents==		==Incidents==
	{{~~Placeholder box~~\|As per announcement on their website:		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

			===Deprication of device (''2025'')===
			As per announcement on their website:
	https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2		https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2

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	3. Being able to lock the unit in OFF mode, to prevent unauthorised use		3. Being able to lock the unit in OFF mode, to prevent unauthorised use

	The Mini Pro 2 units dont have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger~~.}}~~		The Mini Pro 2 units dont have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger.

	~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].~~
	~~===Example incident one (''date'')===~~
	~~{{Main\|link to the main article}}~~
	~~Short summary of the incident (could be the same as the summary preceding the article).~~
	~~===Example incident two (''date'')===~~
	...

	==Products==		==Products==

Bodega-rights at 07:54, 16 July 2025

2025-07-16T07:54:55Z

← Older revision		Revision as of 07:54, 16 July 2025
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	https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration		https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration

	For the older generation units, app control is being removed from 30th November 2025. ~~See Incidents~~}}		For the older generation units, app control is being removed from 30th November 2025. You can read many customer comments on this company here: https://uk.trustpilot.com/review/eocharging.com}}

	==Incidents==		==Incidents==

Bodega-rights: Initial page creation - sorry cant do WIKI formating and I think the incidents section needs to be a separate page, right? help appreciated

2025-07-16T07:53:05Z

Initial page creation - sorry cant do WIKI formating and I think the incidents section needs to be a separate page, right? help appreciated

New page

{{InfoboxCompany
| Name = {{PAGENAME}}
| Type =Public
| Founded =2014
| Industry =Electric Vehicle Charging
| Official Website =https://www.eocharging.com/
| Logo =https://a.storyblok.com/f/120859/1200x630/2aee5527b3/eo-app-logo
}}{{Placeholder box|EO is a company founded in 2014 in the UK providing electric vehicle charging infrastructure - "on a mission to accelerate carbon-free transportation".

Homepage link:
https://www.eocharging.com/}}

==Consumer-impact summary==
{{Placeholder box|"EO Smart Home app" which controls the car chargers is being retired, with new "generation 3" units being migrated over to the "ev.energy App":
https://www.eocharging.com/support/home-charging/eo-mini-pro-3/ev-energy-app-migration

For the older generation units, app control is being removed from 30th November 2025. See Incidents}}

==Incidents==
{{Placeholder box|As per announcement on their website:
https://www.eocharging.com/stories/important-service-update-eo-mini-pro-2

"From 30th November 2025, the Mini Pro 2’s smart functionality (utilising the EO Smart Home App) will be disabled. After this date, your EO Mini Pro 2 will function only as a "plug & play" charger, and you will no longer be able to access or manage it through the EO Smart Home app. All devices will also be automatically unlocked to prevent them being locked permanently."

This means that perfectly functioning devices will lose the following features:
1. Set charging schedule to take advantage of lower priced electricity overnight
2. Use of app to start/stop charging on demand
3. Being able to lock the unit in OFF mode, to prevent unauthorised use

The Mini Pro 2 units dont have any physical controls either on the wall unit or control unit, so the app is currently the only way to interact with the charger.}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Placeholder box|This is a list of the company's product lines '''with articles on this wiki'''.
* [[Example product line one]] (release date): Short summary of the product's incidents.
* [[Example product line two]] (release date):}}

==See also==
{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}

==References==
{{reflist}}



[[Category:{{PAGENAME}}]]