Eight Sleep - Revision history

Marc84: /* References */ Added archive link. Fixed duplicate reference.

2026-02-23T20:43:49Z

References: Added archive link. Fixed duplicate reference.

← Older revision		Revision as of 20:43, 23 February 2026
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	*'''Retroactive subscription requirement:''' Around 2023, Eight Sleep implemented a mandatory subscription model, placing previously free features behind a paywall ranging from $199 to $299 annually.<ref>{{cite web \|url=https://powermoves.blog/health/eight-sleep-review/ \|title=Eight Sleep Pod 5 Cover Review: Insights After Four Years as a User \|website=Power Moves \|date=2025-09-08 \|access-date=2025-09-12 \|archive-url=http://web.archive.org/web/20251226054240/https://powermoves.blog/health/eight-sleep-review/ \|archive-date=26 Dec 2025}}</ref>		*'''Retroactive subscription requirement:''' Around 2023, Eight Sleep implemented a mandatory subscription model, placing previously free features behind a paywall ranging from $199 to $299 annually.<ref>{{cite web \|url=https://powermoves.blog/health/eight-sleep-review/ \|title=Eight Sleep Pod 5 Cover Review: Insights After Four Years as a User \|website=Power Moves \|date=2025-09-08 \|access-date=2025-09-12 \|archive-url=http://web.archive.org/web/20251226054240/https://powermoves.blog/health/eight-sleep-review/ \|archive-date=26 Dec 2025}}</ref>
	*'''Security vulnerabilities:''' Security researchers discovered SSH backdoors and exposed AWS keys in February 2025 that could allow unauthorized access to customers' home networks.<ref>{{cite web \|url=https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed \|title=Removing Jeff Bezos From My Bed \|website=Truffle Security Co. \|date=2025-02-21 \|access-date=2025-09-12 \|archive-url=http://web.archive.org/web/20251114111323/https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed \|archive-date=14 Nov 2025}}</ref>		*'''Security vulnerabilities:''' Security researchers discovered SSH backdoors and exposed AWS keys in February 2025 that could allow unauthorized access to customers' home networks.<ref>{{cite web \|url=https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed \|title=Removing Jeff Bezos From My Bed \|website=Truffle Security Co. \|date=2025-02-21 \|access-date=2025-09-12 \|archive-url=http://web.archive.org/web/20251114111323/https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed \|archive-date=14 Nov 2025}}</ref>
	*'''False discount allegations:''' A class action lawsuit filed in 2025 alleges the company engaged in deceptive pricing practices.<ref>{{cite web \|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/eight-sleep-sued-for-alleged-false-discounts-on-luxury-bedding-products/ \|~~title~~=~~Eight Sleep~~ sued for alleged false discounts on luxury bedding products \|~~website=Top Class Actions \|~~date=~~2025~~-05-09 \|access-date=2025-09-12}}</ref>		*'''False discount allegations:''' A class action lawsuit filed in 2025 alleges the company engaged in deceptive pricing practices.<ref name=":0">{{cite web \|date=2025-05-09 \|title=Eight Sleep sued for alleged false discounts on luxury bedding products \|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/eight-sleep-sued-for-alleged-false-discounts-on-luxury-bedding-products/ \|url-status=live \|archive-url=http://web.archive.org/web/20260223042206/https://topclassactions.com/lawsuit-settlements/lawsuit-news/eight-sleep-sued-for-alleged-false-discounts-on-luxury-bedding-products/ \|archive-date=2026-02-23 \|access-date=2025-09-12 \|website=Top Class Actions}}</ref>
	*'''Consumer complaints:''' The Better Business Bureau profile shows numerous complaints filed against the company, with issues including product failures after warranty expiration and poor customer service.<ref>{{cite web \|url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 \|title=Eight - BBB Business Profile \|website=Better Business Bureau \|access-date=2025-09-12 \|archive-url=http://web.archive.org/web/20240120002830/https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 \|archive-date=20 Jan 2024}}</ref>		*'''Consumer complaints:''' The Better Business Bureau profile shows numerous complaints filed against the company, with issues including product failures after warranty expiration and poor customer service.<ref>{{cite web \|url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 \|title=Eight - BBB Business Profile \|website=Better Business Bureau \|access-date=2025-09-12 \|archive-url=http://web.archive.org/web/20240120002830/https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 \|archive-date=20 Jan 2024}}</ref>

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	===False discount pricing lawsuit===		===False discount pricing lawsuit===

	In 2025, consumers Tushar Chopra and Brian Delshad filed a class action lawsuit against Eight Sleep Inc. in California federal court, alleging the company engaged in deceptive pricing practices.<ref~~>{{cite web \|url~~=~~https~~://topclassactions.com/lawsuit-settlements/lawsuit-news/eight-sleep-sued-for-alleged-false-discounts-on-luxury-bedding-products/ \|title=Eight Sleep sued for alleged false discounts on luxury bedding products \|website=Top Class Actions \|date=2025-05-09 \|access-date=2025-09-12}}</ref>		In 2025, consumers Tushar Chopra and Brian Delshad filed a class action lawsuit against Eight Sleep Inc. in California federal court, alleging the company engaged in deceptive pricing practices.<ref name=":0" />

	====Allegations====		====Allegations====

Bananabot: Added archive URLs for 24 citation(s) using CRWCitationBot

2026-02-23T04:25:06Z

Added archive URLs for 24 citation(s) using CRWCitationBot

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Bananabot: Re-archived 1 citation(s) from archive.today to web.archive.org using CRWCitationBot

2026-02-22T21:59:47Z

Re-archived 1 citation(s) from archive.today to web.archive.org using CRWCitationBot

← Older revision		Revision as of 21:59, 22 February 2026
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	===Amazon Web Services Outage Bricking Beds===		===Amazon Web Services Outage Bricking Beds===
	In October 2025, an [[Amazon]] Web Services (AWS) outage caused Eight Sleep beds to become bricked, preventing customers from adjusting settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web \|last=Gault \|first=Matthew \|date=2025-10-22 \|title=The AWS Outage Bricked People’s $2,700 Smartbeds \|url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|url-status=live \|archive-url=https://archive.is/~~MO7Xw~~ \|archive-date=~~2025-10-~~22 \|access-date=2025-10-23 \|website=404 Media}}</ref>		In October 2025, an [[Amazon]] Web Services (AWS) outage caused Eight Sleep beds to become bricked, preventing customers from adjusting settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web \|last=Gault \|first=Matthew \|date=2025-10-22 \|title=The AWS Outage Bricked People’s $2,700 Smartbeds \|url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|url-status=live \|archive-url=https://web.archive.org/web/20260222215925/https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|archive-date=22 Feb 2026\|access-date=2025-10-23 \|website=404 Media}}</ref>

	==Company profile==		==Company profile==

Bythmusters: Copied info from infobox to cargo

2026-01-25T15:00:21Z

Copied info from infobox to cargo

← Older revision		Revision as of 15:00, 25 January 2026
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	{{~~InfoboxCompany~~		{{CompanyCargo
	\| ~~Name~~ = ~~{{PAGENAME}}~~		\|Description=
	~~\| Type = Private~~		\|Founded=2014
	\| Founded = 2014		\|Industry=Mattresses
	\| Industry = ~~Smart~~ Mattresses ~~/ Sleep Technology~~		\|Logo=Eight Sleep logo.png
	~~\| Headquarters = New York, NY~~		\|ParentCompany=
	~~\| Official Website = https://eightsleep.com/~~		\|Type=Private
	\| Logo = Eight Sleep logo.png		\|Website=https://eightsleep.com/
	\| ~~Key People~~ = ~~Matteo Franceschetti (CEO, Co-founder), Alexandra Zatarain (CMO, Co-founder)~~
	\| ~~Valuation~~ = ~~~$1 billion (est. 2025)~~
	\| ~~Total Funding~~ = ~~$260+ million~~
	}}		}}

	'''Eight Sleep''' is an American company that develops smart mattresses and mattress covers with temperature control, sleep tracking, and health monitoring capabilities. Founded in 2014 and headquartered in New York City, the company has raised over $260 million in venture funding and has generated over $500 million in cumulative Pod revenue to date.<ref>{{cite web \|url=https://news.crunchbase.com/venture/ai-powered-startup-eight-sleep-fitness-funding/ \|title=Eight Sleep Lands $100M In Fresh Funding To Help You Get A Better Night's Rest \|website=Crunchbase News \|date=2025-08-19 \|access-date=2025-09-12}}</ref>		'''Eight Sleep''' is an American company that develops smart mattresses and mattress covers with temperature control, sleep tracking, and health monitoring capabilities. Founded in 2014 and headquartered in New York City, the company has raised over $260 million in venture funding and has generated over $500 million in cumulative Pod revenue to date.<ref>{{cite web \|url=https://news.crunchbase.com/venture/ai-powered-startup-eight-sleep-fitness-funding/ \|title=Eight Sleep Lands $100M In Fresh Funding To Help You Get A Better Night's Rest \|website=Crunchbase News \|date=2025-08-19 \|access-date=2025-09-12}}</ref>

Drakeula: /* AWS Outage Bricking Beds */ Spell out AWS

2025-11-06T08:57:29Z

AWS Outage Bricking Beds: Spell out AWS

← Older revision		Revision as of 08:57, 6 November 2025
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	The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.		The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.

	===~~AWS~~ Outage Bricking Beds===		===Amazon Web Services Outage Bricking Beds===
	In October 2025, an AWS outage caused Eight Sleep beds to become bricked, preventing customers from adjusting ~~its~~ settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web \|last=Gault \|first=Matthew \|date=2025-10-22 \|title=The AWS Outage Bricked People’s $2,700 Smartbeds \|url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|url-status=live \|archive-url=https://archive.is/MO7Xw \|archive-date=2025-10-22 \|access-date=2025-10-23 \|website=404 Media}}</ref>		In October 2025, an [[Amazon]] Web Services (AWS) outage caused Eight Sleep beds to become bricked, preventing customers from adjusting settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web \|last=Gault \|first=Matthew \|date=2025-10-22 \|title=The AWS Outage Bricked People’s $2,700 Smartbeds \|url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|url-status=live \|archive-url=https://archive.is/MO7Xw \|archive-date=2025-10-22 \|access-date=2025-10-23 \|website=404 Media}}</ref>

	==Company profile==		==Company profile==

AnotherConsumerRightsPerson: Fixed cats.

2025-10-24T19:32:37Z

Fixed cats.

← Older revision		Revision as of 19:32, 24 October 2025
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	*[https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed Truffle Security's security analysis]		*[https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed Truffle Security's security analysis]
	*[https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 Better Business Bureau profile]		*[https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 Better Business Bureau profile]
			[[Category:Eight Sleep]]

AnotherConsumerRightsPerson: Fixed cats,

2025-10-24T19:31:27Z

Fixed cats,

← Older revision		Revision as of 19:31, 24 October 2025
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	The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.		The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.

	=== AWS Outage Bricking Beds ===		===AWS Outage Bricking Beds===
	In October 2025, an AWS outage caused Eight Sleep beds to become bricked, preventing customers from adjusting its settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web \|last=Gault \|first=Matthew \|date=2025-10-22 \|title=The AWS Outage Bricked People’s $2,700 Smartbeds \|url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|url-status=live \|archive-url=https://archive.is/MO7Xw \|archive-date=2025-10-22 \|access-date=2025-10-23 \|website=404 Media}}</ref>		In October 2025, an AWS outage caused Eight Sleep beds to become bricked, preventing customers from adjusting its settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web \|last=Gault \|first=Matthew \|date=2025-10-22 \|title=The AWS Outage Bricked People’s $2,700 Smartbeds \|url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|url-status=live \|archive-url=https://archive.is/MO7Xw \|archive-date=2025-10-22 \|access-date=2025-10-23 \|website=404 Media}}</ref>

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	*[https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed Truffle Security's security analysis]		*[https://trufflesecurity.com/blog/removing-jeff-bezos-from-my-bed Truffle Security's security analysis]
	*[https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 Better Business Bureau profile]		*[https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228 Better Business Bureau profile]

	~~[[Category:Smart home companies]]~~
	~~[[Category:Sleep technology]]~~
	~~[[Category:Subscription services]]~~
	~~[[Category:Internet of Things]]~~
	~~[[Category:Consumer electronics companies of the United States]]~~
	~~[[Category:Companies based in New York City]]~~
	~~[[Category:2014 establishments in New York (state)]]~~

Jesse: add aws outage bricking beds

2025-10-23T19:29:06Z

add aws outage bricking beds

← Older revision		Revision as of 19:29, 23 October 2025
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	The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.		The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.

			=== AWS Outage Bricking Beds ===
			In October 2025, an AWS outage caused Eight Sleep beds to become bricked, preventing customers from adjusting its settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web \|last=Gault \|first=Matthew \|date=2025-10-22 \|title=The AWS Outage Bricked People’s $2,700 Smartbeds \|url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ \|url-status=live \|archive-url=https://archive.is/MO7Xw \|archive-date=2025-10-22 \|access-date=2025-10-23 \|website=404 Media}}</ref>

	==Company profile==		==Company profile==
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	Multiple consumer reports document recurring issues with product durability:<ref>{{cite web \|url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228/customer-reviews \|title=Eight - BBB Reviews \|website=Better Business Bureau \|access-date=2025-09-12}}</ref>		Multiple consumer reports document recurring issues with product durability:<ref>{{cite web \|url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228/customer-reviews \|title=Eight - BBB Reviews \|website=Better Business Bureau \|access-date=2025-09-12}}</ref>
	*Water leaks in the Pod cover system		*Water leaks in the Pod cover system
	*Hub failures after 2-3 years of use		*Hub failures after 2-3 years of use
	*WiFi connectivity problems		*WiFi connectivity problems
	*Temperature control malfunctions		*Temperature control malfunctions

Maria128 at 22:22, 12 September 2025

2025-09-12T22:22:28Z

Show changes

Shingo: Fixed typos and capitalization.

2025-03-12T04:54:58Z

Fixed typos and capitalization.

← Older revision		Revision as of 04:54, 12 March 2025
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	\| Official Website =https://eightsleep.com/		\| Official Website =https://eightsleep.com/
	\| Logo =Eight Sleep logo.png		\| Logo =Eight Sleep logo.png
	}}'''[[wikipedia:Eight_Sleep\|Eight sleep]]''' is an American company that ~~delevops~~ mattresses with temperature control.		}}'''[[wikipedia:Eight_Sleep\|Eight sleep]]''' is an American company that develops mattresses with temperature control.
	==Consumer impact summary==		==Consumer impact summary==

	* '''Switch to subscription model:''' features previously advertised as free are now locked behind a subscription.		*'''Switch to subscription model:''' features previously advertised as free are now locked behind a subscription.
	* '''Security concerns:''' connecting the mattress to the internet poses the entire network at risk.		*'''Security concerns:''' connecting the mattress to the internet poses the entire network at risk.

	==Incidents==		==Incidents==

	=== Switch to subscription model ===		===Switch to subscription model===
	In February 2023, Eight Sleep started to require a paid subscription<ref>https://www.eightsleep.com/blog/understanding-the-eight-sleep-membership/</ref> (with an annual cost ranging from $180 to $288) to access most of the mattress functionality, including sleep tracking, automatic temperature adjustments and scheduled temperature. Without subscribing the only way to adjust the temperature is manually.<ref>https://www.reddit.com/r/EightSleep/comments/1e2euan/8sleep_subscription_scam/</ref>		In February 2023, Eight Sleep started to require a paid subscription<ref>https://www.eightsleep.com/blog/understanding-the-eight-sleep-membership/</ref> (with an annual cost ranging from $180 to $288) to access most of the mattress functionality, including sleep tracking, automatic temperature adjustments and scheduled temperature. Without subscribing the only way to adjust the temperature is manually.<ref>https://www.reddit.com/r/EightSleep/comments/1e2euan/8sleep_subscription_scam/</ref>

	=== Security flaws ===		===Security flaws===
	Cyber security researcher Dylan Ayrey of Truffle Security uncovered critical security vulnerabilities in Eight Sleep smart beds. Ayrey began his research after discovering an open AWS key in the bed's firmware and went ahead to test its vulnerabilities.<ref>https://www.tomshardware.com/tech-industry/cyber-security/security-researcher-finds-vulnerability-in-internet-connected-bed-could-allow-access-to-all-devices-on-network</ref>		Cyber security researcher Dylan Ayrey of Truffle Security uncovered critical security vulnerabilities in Eight Sleep smart beds. Ayrey began his research after discovering an open AWS key in the bed's firmware and went ahead to test its vulnerabilities.<ref>https://www.tomshardware.com/tech-industry/cyber-security/security-researcher-finds-vulnerability-in-internet-connected-bed-could-allow-access-to-all-devices-on-network</ref>

	==== Key ~~Findings~~: ====		====Key findings:====

	* '''AWS Key Exposure''': AWS key is an entry into the cloud that should not be seen. Unchecked, it can leave the door open for unauthorized individuals to have access to secret data, use cloud services illegitimately, or even put charges on the account of its owner. Here, the compromised key could then end up breaching account security, but arguably more of Eight Sleep's infrastructure than individuals.		*'''AWS Key Exposure''': AWS key is an entry into the cloud that should not be seen. Unchecked, it can leave the door open for unauthorized individuals to have access to secret data, use cloud services illegitimately, or even put charges on the account of its owner. Here, the compromised key could then end up breaching account security, but arguably more of Eight Sleep's infrastructure than individuals.
	* '''SSH Backdoor''': Ayrey found a backdoor that allows SSH access or executes arbitrary code. This indicates that Eight Sleep engineers can access the bed remotely, monitor its usage, and even access other devices on the same home network.		*'''SSH Backdoor''': Ayrey found a backdoor that allows SSH access or executes arbitrary code. This indicates that Eight Sleep engineers can access the bed remotely, monitor its usage, and even access other devices on the same home network.

	==== Impact: ====		====Impact:====
	Besides rendering the smart bed ineffective, the vulnerability also threatens the security of the entire home network.		Besides rendering the smart bed ineffective, the vulnerability also threatens the security of the entire home network.

	==See also==		==See also==

	* [[Retroactively amended purchase]]		*[[Retroactively amended purchase]]

	==References==		==References==