Fisher price smart app - Revision history

Bananabot: Added archive URLs for 3 citation(s) using CRWCitationBot

2026-02-23T05:00:34Z

Added archive URLs for 3 citation(s) using CRWCitationBot

← Older revision		Revision as of 05:00, 23 February 2026
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	==Background==		==Background==
	[[File:Fisher-Price Smart Connect discontinuation popup.png\|right\|thumb]]		[[File:Fisher-Price Smart Connect discontinuation popup.png\|right\|thumb]]
	'''Smart connect''', the app used to control the device using Bluetooth<ref>{{Cite web\|url=https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651\|title=Smart Connect App\|work=Mattel\|access-date=2025-09-19}}</ref>, has been discontinued since August 2025<ref>{{Cite web\|url=https://www.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/\|title=Fisher price smart connect app PSA \|work=Reddit\|author=u/oohliviaa\|date=2025-04-03\|access-date=2025-09-19}}</ref> as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, [[Amazon]] allows third party sellers to sell the product since 2021.<ref>{{Cite web\|url=https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE\|title=Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53 \|work=Amazon\|access-date=2025-09-19}}</ref>		'''Smart connect''', the app used to control the device using Bluetooth<ref>{{Cite web\|url=https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651\|title=Smart Connect App\|work=Mattel\|access-date=2025-09-19 \|archive-url=http://web.archive.org/web/20250919201633/https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651 \|archive-date=19 Sep 2025}}</ref>, has been discontinued since August 2025<ref>{{Cite web\|url=https://www.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/\|title=Fisher price smart connect app PSA \|work=Reddit\|author=u/oohliviaa\|date=2025-04-03\|access-date=2025-09-19 \|archive-url=https://web.archive.org/web/20260223045945/https://old.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/ \|archive-date=23 Feb 2026}}</ref> as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, [[Amazon]] allows third party sellers to sell the product since 2021.<ref>{{Cite web\|url=https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE\|title=Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53 \|work=Amazon\|access-date=2025-09-19 \|archive-url=https://web.archive.org/web/20260223050010/https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M \|archive-date=23 Feb 2026}}</ref>

	===[Company]'s response===		===[Company]'s response===

Sebspeed: /* Background */

2026-01-21T14:21:05Z

Background

← Older revision		Revision as of 14:21, 21 January 2026
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	Set your phone to airplane mode and turn on Bluetooth, THEN open the app. Some options are still greyed out. The app could have been set to offline mode only, but it WASN'T.		Set your phone to airplane mode and turn on Bluetooth, THEN open the app. Some options are still greyed out. The app could have been set to offline mode only, but it WASN'T.

			January 2026. This is a typical end-of-life clearance scenario.

			A concrete example currently visible on Dealabs and Amazon France: the '''Fisher-Price Lumalou Musical Night Light (GWM53)''', heavily promoted during the Winter Sales with discounts close to 40–50%, presented as a “record low price” and framed as a smart, connected 3-in-1 sleep assistant.

			What the deal description highlights:

			* A structured bedtime routine assistant
			* A “Ready to Wake” sleep training system
			* Night light and sound machine
			* Remote control and full configuration via the Smart Connect mobile app

			What is not clearly stated upfront:

			* The mobile application has been discontinued
			* The product is no longer connected or remotely configurable
			* Once power is cut, the device resets to factory settings
			* Without the app, the core functionality becomes unusable

			User feedback confirms this repeatedly: despite the hardware still powering on, the product has lost its operational value due to the shutdown of its software ecosystem. Attempts to preserve functionality using an offline phone fail as soon as the device is unplugged or reset.

			This explains the aggressive pricing:

			* Third-party sellers are liquidating obsolete stock
			* The product is technically “new” but functionally deprecated
			* Marketplaces act as high-velocity clearance channels
			* Disclosure of software end-of-life is minimal or buried

			The discount is not a bargain. It is a signal: functional obsolescence masked as a promotion.

	[https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]		[https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]

199.119.233.129: /* [Company]'s response */

2026-01-14T02:58:43Z

[Company]'s response

← Older revision		Revision as of 02:58, 14 January 2026
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	===[Company]'s response===		===[Company]'s response===
	{{Ph-I-ComR}}		Product box indicates "We reserve the right to terminate digital applications after December 31, 2017." (or otherdates on other products)

			Some EU consumers on Reddit report being offered a partial refund after citing EU laws.{{Ph-I-ComR}}

	==Consumer response==		==Consumer response==
	Note people found out that if you have the app linked already and block certain outgoing requests it still works [https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]		Note people found out that if you have the app linked already and block certain outgoing requests it still works.

			Set your phone to airplane mode and turn on Bluetooth, THEN open the app. Some options are still greyed out. The app could have been set to offline mode only, but it WASN'T.

			[https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]

	[https://www.reddit.com/r/Eltern/s/ODu3aIUpP0]		[https://www.reddit.com/r/Eltern/s/ODu3aIUpP0]

Bythmusters: Edited cargo details

2025-12-04T23:09:02Z

Edited cargo details

← Older revision		Revision as of 23:09, 4 December 2025
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	{{StubNotice}}{{IncidentCargo		{{StubNotice}}{{IncidentCargo
	\|StartDate=2025~~-10-01~~		\|Company=Fisher-Price
	\|Status=~~Active~~		\|StartDate=August 2025
	\|ArticleType=~~Service~~		\|EndDate=
	\|Type=~~Planned Obsolescence~~		\|Status=Pending Resolution
	\|Description=~~The~~ app to ~~control the lamp using Bluetooth stopped working.~~		\|ProductLine=Smart Connect enabled toys
	~~https://www.amazon.com~~.~~be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B~~		\|Product=Smart Connect enabled toys
			\|ArticleType=Incident
			\|Type=Service Termination
			\|Description=Certain app-controlled toys are no longer controllable due to cloud service shutdown.
	}}		}}

Mr Pollo at 20:29, 19 September 2025

2025-09-19T20:29:27Z

← Older revision		Revision as of 20:29, 19 September 2025
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	==Background==		==Background==
			[[File:Fisher-Price Smart Connect discontinuation popup.png\|right\|thumb]]
	'''Smart connect''', the app used to control the device using Bluetooth<ref>{{Cite web\|url=https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651\|title=Smart Connect App\|work=Mattel\|access-date=2025-09-19}}</ref>, has been discontinued since August 2025<ref>{{Cite web\|url=https://www.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/\|title=Fisher price smart connect app PSA \|work=Reddit\|author=u/oohliviaa\|date=2025-04-03\|access-date=2025-09-19}}</ref> as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, [[Amazon]] allows third party sellers to sell the product since 2021.<ref>{{Cite web\|url=https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE\|title=Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53 \|work=Amazon\|access-date=2025-09-19}}</ref>		'''Smart connect''', the app used to control the device using Bluetooth<ref>{{Cite web\|url=https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651\|title=Smart Connect App\|work=Mattel\|access-date=2025-09-19}}</ref>, has been discontinued since August 2025<ref>{{Cite web\|url=https://www.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/\|title=Fisher price smart connect app PSA \|work=Reddit\|author=u/oohliviaa\|date=2025-04-03\|access-date=2025-09-19}}</ref> as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, [[Amazon]] allows third party sellers to sell the product since 2021.<ref>{{Cite web\|url=https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE\|title=Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53 \|work=Amazon\|access-date=2025-09-19}}</ref>

Mr Pollo at 20:25, 19 September 2025

2025-09-19T20:25:18Z

← Older revision		Revision as of 20:25, 19 September 2025
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	\|Description=The app to control the lamp using Bluetooth stopped working.		\|Description=The app to control the lamp using Bluetooth stopped working.
	https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B		https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B
	}}The app (smart connect) to control the device using Bluetooth stopped working as the cloud service (only used for login), is taken offline, so now it’s not even possible to set the time on the clock. In the meantime this artical is still sold online: [https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE]		}}

	~~Official source that says~~ the ~~product is discontinued [~~https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651]		==Background==
			'''Smart connect''', the app used to control the device using Bluetooth<ref>{{Cite web\|url=https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651\|title=Smart Connect App\|work=Mattel\|access-date=2025-09-19}}</ref>, has been discontinued since August 2025<ref>{{Cite web\|url=https://www.reddit.com/r/toddlers/comments/1jqhof9/fisher_price_smart_connect_app_psa/\|title=Fisher price smart connect app PSA \|work=Reddit\|author=u/oohliviaa\|date=2025-04-03\|access-date=2025-09-19}}</ref> as the cloud service (only used for login), is taken offline, making it impossible for new users to set the time on the clock. In the meantime, [[Amazon]] allows third party sellers to sell the product since 2021.<ref>{{Cite web\|url=https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE\|title=Fisher-Price - Lumalou - Sleep Assistant and Routines for Children - Sleeping Aid - Sound, Music, Light - Interactive - Gift from Birth, GWM53 \|work=Amazon\|access-date=2025-09-19}}</ref>

	~~in the meantime Amazon still sells it~~		===[Company]'s response===
			{{Ph-I-ComR}}

			==Consumer response==
	Note people found out that if you have the app linked already and block certain outgoing requests it still works [https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]		Note people found out that if you have the app linked already and block certain outgoing requests it still works [https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]

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	[https://www.reddit.com/r/toddlers/s/bHJqKmYgA1]		[https://www.reddit.com/r/toddlers/s/bHJqKmYgA1]




	~~==Background==~~
	~~{{Ph-I-B}}{{Ph-I-I}}~~

	~~===[Company]'s response===~~
	~~{{Ph-I-ComR}}~~


	~~==Lawsuit==~~
	~~{{Ph-I-L}}~~


	~~==Consumer response==~~
	~~{{Ph-I-ConR}}~~


	==References==		==References==
	{{~~reflist~~}}		{{Reflist}}

	~~{{Ph~~-I-~~C}}~~		==External links==
			*[https://web.archive.org/web/20230328164445/https://shop.mattel.com/collections/smart-connect Official website (archived)]
			[[Category:Fisher-Price]]

84.193.244.178 at 20:18, 18 September 2025

2025-09-18T20:18:13Z

← Older revision		Revision as of 20:18, 18 September 2025
Line 6:		Line 6:
	\|Description=The app to control the lamp using Bluetooth stopped working.		\|Description=The app to control the lamp using Bluetooth stopped working.
	https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B		https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B
	}}The app (smart connect) to control the device using Bluetooth stopped working so now it’s not even possible to set the time on the clock.		}}The app (smart connect) to control the device using Bluetooth stopped working as the cloud service (only used for login), is taken offline, so now it’s not even possible to set the time on the clock. In the meantime this artical is still sold online: [https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE]

	in the meantime Amazon still sells it		Official source that says the product is discontinued [https://m.service.mattel.com/us/Technical/TechnicalProductDetail?prodno=CFC26&siteid=27&catid=651]

			in the meantime Amazon still sells it

			Note people found out that if you have the app linked already and block certain outgoing requests it still works [https://www.reddit.com/r/toddlers/comments/1jqhof9/comment/n6sgfl0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button]

	[https://www.reddit.com/r/Eltern/s/ODu3aIUpP0]		[https://www.reddit.com/r/Eltern/s/ODu3aIUpP0]
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	==Background==		==Background==
	{{Ph-I-B}}		{{Ph-I-B}}{{Ph-I-I}}

	~~==[https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE<nowiki>Incident]</nowiki>==~~
	{{Ph-I-I}}

	===[Company]'s response===		===[Company]'s response===

Beanie Bo: Stub

2025-09-16T22:20:02Z

Stub

← Older revision		Revision as of 22:20, 16 September 2025
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	{{IncidentCargo		{{StubNotice}}{{IncidentCargo
	\|StartDate=2025-10-01		\|StartDate=2025-10-01
	\|Status=Active		\|Status=Active

84.193.244.178 at 21:23, 16 September 2025

2025-09-16T21:23:40Z

← Older revision		Revision as of 21:23, 16 September 2025
Line 8:		Line 8:
	}}The app (smart connect) to control the device using Bluetooth stopped working so now it’s not even possible to set the time on the clock.		}}The app (smart connect) to control the device using Bluetooth stopped working so now it’s not even possible to set the time on the clock.

	in the meantime Amazon still sells it		in the meantime Amazon still sells it

			[https://www.reddit.com/r/Eltern/s/ODu3aIUpP0]

			[https://www.reddit.com/r/toddlers/s/bHJqKmYgA1]

84.193.244.178 at 21:16, 16 September 2025

2025-09-16T21:16:23Z

← Older revision		Revision as of 21:16, 16 September 2025
Line 6:		Line 6:
	\|Description=The app to control the lamp using Bluetooth stopped working.		\|Description=The app to control the lamp using Bluetooth stopped working.
	https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B		https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-B
	}}		}}The app (smart connect) to control the device using Bluetooth stopped working so now it’s not even possible to set the time on the clock.
	~~{{Ph-I-Int}}~~
			in the meantime Amazon still sells it




	==Background==		==Background==
	{{Ph-I-B}}		{{Ph-I-B}}

	==[Incident]==		==[https://www.amazon.com.be/-/nl/Fisher-Price-Slaap-Assistent-Muziekdoos-Geluidsgenerator-Bedloop-Routinehulp/dp/B08TWZQG6M/ref=asc_df_B08TWZQG6M?language=nl_BE<nowiki>Incident]</nowiki>==
	{{Ph-I-I}}		{{Ph-I-I}}