General Motors data collection and sharing controversy - Revision history

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2026-01-26T15:25:45Z

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2026-01-26T15:16:42Z

removed outdated comment

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2026-01-26T15:16:07Z

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	<!-- IMPORTANT: CURRENTLY ALL THE REFERENCES FOR THIS ARTICLE ARE BUGGED. -->[[General Motors]] (GM) has been collecting and monetizing driving data from millions of internet connected vehicles since 2015.<ref name="texaslawsuit" /> Through its [[General Motors (OnStar)\|OnStar]] system and vehicle telematics, GM gathers comprehensive data about drivers, including trip details, driving behavior, and real-time location information.<ref name="texaslawsuit">[[:File:General_Motors_Original_Petition_Filestamped.pdf\|General Motors Original Petition (Filestamped)]] 2024-08-13</ref> These data collection practices have been marketed to drivers as features for safety and convenience. GM now faces legal and regulatory scrutiny alleging that the practices are potentially deceptive, and that consumers were given inadequate disclosure.<ref name="nytimes">[https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html Carmakers, Driver Tracking, and Insurance] ''The New York Times'' Retrieved 2025-01-19</ref>		<!-- IMPORTANT: CURRENTLY ALL THE REFERENCES FOR THIS ARTICLE ARE BUGGED. -->
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			[[General Motors]] (GM) has been collecting and monetizing driving data from millions of internet connected vehicles since 2015.<ref name="texaslawsuit" /> Through its [[General Motors (OnStar)\|OnStar]] system and vehicle telematics, GM gathers comprehensive data about drivers, including trip details, driving behavior, and real-time location information.<ref name="texaslawsuit">[[:File:General_Motors_Original_Petition_Filestamped.pdf\|General Motors Original Petition (Filestamped)]] 2024-08-13</ref> These data collection practices have been marketed to drivers as features for safety and convenience. GM now faces legal and regulatory scrutiny alleging that the practices are potentially deceptive, and that consumers were given inadequate disclosure.<ref name="nytimes">[https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html Carmakers, Driver Tracking, and Insurance] ''The New York Times'' Retrieved 2025-01-19</ref>

	GM has shared driving data from over 14 million vehicles (including 1.8 million in Texas alone) with commercial data brokers like LexisNexis and Verisk, who analyze it to create "driving scores" that are sold to insurance companies.<ref name="texaslawsuit" /> These scores have reportedly led to increased insurance premiums and coverage denials for consumers who were unaware their data were being collected and sold.<ref name="nytimes" /> Additionally, investigations have revealed that GM shares customer location data with law enforcement through subpoenas rather than requiring warrants, a practice that contradicts the company's public-privacy commitments.<ref name="wydenletter1">[[:File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf\|Signed Wyden-Markey Letter to FTC with Attachment]] 2024-04-30</ref>		GM has shared driving data from over 14 million vehicles (including 1.8 million in Texas alone) with commercial data brokers like LexisNexis and Verisk, who analyze it to create "driving scores" that are sold to insurance companies.<ref name="texaslawsuit" /> These scores have reportedly led to increased insurance premiums and coverage denials for consumers who were unaware their data were being collected and sold.<ref name="nytimes" /> Additionally, investigations have revealed that GM shares customer location data with law enforcement through subpoenas rather than requiring warrants, a practice that contradicts the company's public-privacy commitments.<ref name="wydenletter1">[[:File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf\|Signed Wyden-Markey Letter to FTC with Attachment]] 2024-04-30</ref>

Nater Kane: added backlink to https://consumerrights.wiki/w/General_Motors_(OnStar)

2025-09-23T17:16:50Z

added backlink to https://consumerrights.wiki/w/General_Motors_(OnStar)

← Older revision		Revision as of 17:16, 23 September 2025
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	<!-- IMPORTANT: CURRENTLY ALL THE REFERENCES FOR THIS ARTICLE ARE BUGGED. -->[[General Motors]] (GM) has been collecting and monetizing driving data from millions of internet connected vehicles since 2015.<ref name="texaslawsuit" /> Through its OnStar system and vehicle telematics, GM gathers comprehensive data about drivers, including trip details, driving behavior, and real-time location information.<ref name="texaslawsuit">[[:File:General_Motors_Original_Petition_Filestamped.pdf\|General Motors Original Petition (Filestamped)]] 2024-08-13</ref> These data collection practices have been marketed to drivers as features for safety and convenience. GM now faces legal and regulatory scrutiny alleging that the practices are potentially deceptive, and that consumers were given inadequate disclosure.<ref name="nytimes">[https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html Carmakers, Driver Tracking, and Insurance] ''The New York Times'' Retrieved 2025-01-19</ref>		<!-- IMPORTANT: CURRENTLY ALL THE REFERENCES FOR THIS ARTICLE ARE BUGGED. -->[[General Motors]] (GM) has been collecting and monetizing driving data from millions of internet connected vehicles since 2015.<ref name="texaslawsuit" /> Through its [[General Motors (OnStar)\|OnStar]] system and vehicle telematics, GM gathers comprehensive data about drivers, including trip details, driving behavior, and real-time location information.<ref name="texaslawsuit">[[:File:General_Motors_Original_Petition_Filestamped.pdf\|General Motors Original Petition (Filestamped)]] 2024-08-13</ref> These data collection practices have been marketed to drivers as features for safety and convenience. GM now faces legal and regulatory scrutiny alleging that the practices are potentially deceptive, and that consumers were given inadequate disclosure.<ref name="nytimes">[https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html Carmakers, Driver Tracking, and Insurance] ''The New York Times'' Retrieved 2025-01-19</ref>

	GM has shared driving data from over 14 million vehicles (including 1.8 million in Texas alone) with commercial data brokers like LexisNexis and Verisk, who analyze it to create "driving scores" that are sold to insurance companies.<ref name="texaslawsuit" /> These scores have reportedly led to increased insurance premiums and coverage denials for consumers who were unaware their data were being collected and sold.<ref name="nytimes" /> Additionally, investigations have revealed that GM shares customer location data with law enforcement through subpoenas rather than requiring warrants, a practice that contradicts the company's public-privacy commitments.<ref name="wydenletter1">[[:File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf\|Signed Wyden-Markey Letter to FTC with Attachment]] 2024-04-30</ref>		GM has shared driving data from over 14 million vehicles (including 1.8 million in Texas alone) with commercial data brokers like LexisNexis and Verisk, who analyze it to create "driving scores" that are sold to insurance companies.<ref name="texaslawsuit" /> These scores have reportedly led to increased insurance premiums and coverage denials for consumers who were unaware their data were being collected and sold.<ref name="nytimes" /> Additionally, investigations have revealed that GM shares customer location data with law enforcement through subpoenas rather than requiring warrants, a practice that contradicts the company's public-privacy commitments.<ref name="wydenletter1">[[:File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf\|Signed Wyden-Markey Letter to FTC with Attachment]] 2024-04-30</ref>

Kostas: add category

2025-01-28T17:27:28Z

add category

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	[[Category:Automotive privacy]]		[[Category:Automotive privacy]]
	[[Category:Consumer rights]]		[[Category:Consumer rights]]
			[[Category:Articles based on videos]]

Mingyee: Fixed heading(s) to comply with style guide

2025-01-23T09:47:03Z

Fixed heading(s) to comply with style guide

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Mingyee: Proofreading and added citation

2025-01-19T16:25:45Z

Proofreading and added citation

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Karar at 14:17, 19 January 2025

2025-01-19T14:17:28Z

← Older revision		Revision as of 14:17, 19 January 2025
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	<!-- IMPORTANT: CURRENTLY ALL THE REFERENCES FOR THIS ARTICLE ARE BUGGED. -->General Motors (GM) has been collecting & monetizing driving data from millions of internet connected vehicles since 2015; through its OnStar system & vehicle telematics, GM gathers comprehensive data about drivers; including trip details, driving behavior, & real-time location information.<ref name="texaslawsuit">[[:File:General_Motors_Original_Petition_Filestamped.pdf\|General Motors Original Petition (Filestamped)]]</ref> These data collection practices have been marketed to drivers as features for safety & convenience, however they have faced legal and regulatory scrutiny alleging that the practices are potentially deceptive, and that consumers were given inadequate disclosure.<ref name="nytimes">[https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html Carmakers, Driver Tracking, and Insurance] ''The New York Times'' Retrieved 2025-01-19</ref>		<!-- IMPORTANT: CURRENTLY ALL THE REFERENCES FOR THIS ARTICLE ARE BUGGED. -->General Motors (GM) has been collecting & monetizing driving data from millions of internet connected vehicles since 2015; through its OnStar system & vehicle telematics, GM gathers comprehensive data about drivers; including trip details, driving behavior, & real-time location information.<ref name="texaslawsuit">[[:File:General_Motors_Original_Petition_Filestamped.pdf\|General Motors Original Petition (Filestamped)]] 2024-08-13</ref> These data collection practices have been marketed to drivers as features for safety & convenience, however they have faced legal and regulatory scrutiny alleging that the practices are potentially deceptive, and that consumers were given inadequate disclosure.<ref name="nytimes">[https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html Carmakers, Driver Tracking, and Insurance] ''The New York Times'' Retrieved 2025-01-19</ref>

	GM has shared driving data from over 14 million vehicles (including 1.8 million in Texas alone) with commercial data brokers like LexisNexis & Verisk, who analyze it to create "driving scores" that are sold to insurance companies.<ref name="texaslawsuit" /> These scores have reportedly led to increased insurance premiums and coverage denials for consumers who were unaware their data was being collected and sold.<ref name="nytimes" /> Additionally, investigations have revealed that GM shares customer location data with law enforcement through subpoenas rather than requiring warrants, a practice that contradicts the company's public privacy commitments.<ref name="wydenletter1">[[:File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf\|Signed Wyden-Markey Letter to FTC with Attachment]] 2024-04-30</ref>		GM has shared driving data from over 14 million vehicles (including 1.8 million in Texas alone) with commercial data brokers like LexisNexis & Verisk, who analyze it to create "driving scores" that are sold to insurance companies.<ref name="texaslawsuit" /> These scores have reportedly led to increased insurance premiums and coverage denials for consumers who were unaware their data was being collected and sold.<ref name="nytimes" /> Additionally, investigations have revealed that GM shares customer location data with law enforcement through subpoenas rather than requiring warrants, a practice that contradicts the company's public privacy commitments.<ref name="wydenletter1">[[:File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf\|Signed Wyden-Markey Letter to FTC with Attachment]] 2024-04-30</ref>

Karar: fix ref links

2025-01-19T14:15:48Z

fix ref links

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Keith: tone changes - also all the references appear to be bugged - someone who understands them better than me should have a go at fixing

2025-01-19T10:45:42Z

tone changes - also all the references appear to be bugged - someone who understands them better than me should have a go at fixing

← Older revision		Revision as of 10:45, 19 January 2025
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	General Motors (GM) has been collecting & monetizing driving data from millions of internet connected vehicles since 2015 ~~which creates large privacy concerns. Through~~ its OnStar system & vehicle telematics, GM gathers comprehensive data about drivers; including trip details, driving behavior, & real-time location information.<ref name="texaslawsuit">{{cite web \|url=https://wiki.rossmanngroup.com/wiki/File:General_Motors_Original_Petition_Filestamped.pdf \|title=General Motors Original Petition (Filestamped) \|publisher=Rossmann Group Wiki}}</ref> ~~While~~ marketed to drivers as features for safety & convenience, ~~these data collection practices~~ have faced legal and regulatory scrutiny ~~for~~ potentially deceptive ~~practices~~ and inadequate disclosure.<ref name="nytimes">{{cite web \|url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|title=Carmakers, Driver Tracking, and Insurance \|publisher=The New York Times \|date=2024-03-11 \|archive-url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|archive-date=2024-03-11 }}</ref>		<!-- IMPORTANT: CURRENTLY ALL THE REFERENCES FOR THIS ARTICLE ARE BUGGED. -->General Motors (GM) has been collecting & monetizing driving data from millions of internet connected vehicles since 2015; through its OnStar system & vehicle telematics, GM gathers comprehensive data about drivers; including trip details, driving behavior, & real-time location information.<ref name="texaslawsuit">{{cite web \|url=https://wiki.rossmanngroup.com/wiki/File:General_Motors_Original_Petition_Filestamped.pdf \|title=General Motors Original Petition (Filestamped) \|publisher=Rossmann Group Wiki}}</ref> These data collection practices have been marketed to drivers as features for safety & convenience, however they have faced legal and regulatory scrutiny alleging that the practices are potentially deceptive, and that consumers were given inadequate disclosure.<ref name="nytimes">{{cite web \|url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|title=Carmakers, Driver Tracking, and Insurance \|publisher=The New York Times \|date=2024-03-11 \|archive-url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|archive-date=2024-03-11 }}</ref>


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	=== Investigations & Oversight ===		=== Investigations & Oversight ===
	Several major investigations have ~~exposed~~ the scope of GM's data practices:		Several major investigations have examined the scope of GM's data practices:

	* '''NY Times Investigation''': In March 2024, reporting revealed how GM's OnStar Smart Driver program collected and shared driving data with data brokers like LexisNexis and Verisk. The investigation found many cases where drivers faced insurance premium rate hikes based on this data without their knowledge. In one case, a careful driver with no accidents saw his insurance go up 21% due to data in his LexisNexis report, which contained over 130 pages detailing six months of driving behavior.{{cite web \|url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|title=Carmakers, Driver Tracking, and Insurance \|publisher=The New York Times \|date=2024-03-11 \|archive-url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|archive-date=2024-03-11 }}</ref>		* '''NY Times Investigation''': In March 2024, reporting revealed how GM's OnStar Smart Driver program collected and shared driving data with data brokers like LexisNexis and Verisk. The investigation found many cases where drivers faced insurance premium rate hikes based on this data without their knowledge. In one case, a careful driver with no accidents saw his insurance go up 21% due to data in his LexisNexis report, which contained over 130 pages detailing six months of driving behavior.{{cite web \|url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|title=Carmakers, Driver Tracking, and Insurance \|publisher=The New York Times \|date=2024-03-11 \|archive-url=https://web.archive.org/web/20240311090514/https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html \|archive-date=2024-03-11 }}</ref>

	* '''Legislative Action''': Senators Ron Wyden and Edward Markey requested FTC investigation into automakers' deceptive practices, particularly focusing on GM's use of "dark patterns" and misleading interfaces to obtain nominal consent for data collection; an example of ~~the ever-prevalent~~ [[EULA roofie]].<ref name="wydenletter1">Wyden, Ron and Markey, Edward. [https://wiki.rossmanngroup.com/wiki/File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf1 Signed Wyden-Markey Letter to FTC with Attachment].</ref><ref name="wydenletter2">Wyden, Ron and Markey, Edward. [https://wiki.rossmanngroup.com/wiki/File:Wyden-markey_auto_privacy_letter_to_ftc.pdf Wyden-Markey Auto Privacy Letter to FTC].</ref> Their investigation found that GM was selling data for pennies per vehicle - Honda received just 26 cents per car for data sold to Verisk, while Hyundai got 61 cents.<ref name="wydenletter2" />		* '''Legislative Action''': Senators Ron Wyden and Edward Markey requested FTC investigation into automakers' deceptive practices, particularly focusing on GM's use of "dark patterns" and misleading interfaces to obtain nominal consent for data collection; which has been characterized as an example of a [[EULA roofie]]<!-- term used needs changing at some point to whaterver we decide the 'official' term should be -->.<ref name="wydenletter1">Wyden, Ron and Markey, Edward. [https://wiki.rossmanngroup.com/wiki/File:Signed_wyden_markey_letter_to_ftc_with_attachmentpdf.pdf1 Signed Wyden-Markey Letter to FTC with Attachment].</ref><ref name="wydenletter2">Wyden, Ron and Markey, Edward. [https://wiki.rossmanngroup.com/wiki/File:Wyden-markey_auto_privacy_letter_to_ftc.pdf Wyden-Markey Auto Privacy Letter to FTC].</ref> Their investigation found that GM was selling data for pennies per vehicle - Honda received just 26 cents per car for data sold to Verisk, while Hyundai got 61 cents.<ref name="wydenletter2" />

	* '''Texas Lawsuit''': In August 2024, the Texas Attorney General filed suit against GM and OnStar LLC for violating the Texas Deceptive Trade Practices Act. The lawsuit revealed that GM had collected data from over 14 million vehicles nationally and 1.8 million in Texas alone, while maintaining a network of over 300 dealerships that were incentivized to enroll customers in data collection programs through commissions.<ref name="texaslawsuit">{{cite web \|url=https://wiki.rossmanngroup.com/wiki/File:General_Motors_Original_Petition_Filestamped.pdf \|title=General Motors Original Petition (Filestamped) \|publisher=Rossmann Group Wiki}}</ref>		* '''Texas Lawsuit''': In August 2024, the Texas Attorney General filed suit against GM and OnStar LLC for violating the Texas Deceptive Trade Practices Act. The lawsuit revealed that GM had collected data from over 14 million vehicles nationally and 1.8 million in Texas alone, while maintaining a network of over 300 dealerships that were incentivized to enroll customers in data collection programs through commissions.<ref name="texaslawsuit">{{cite web \|url=https://wiki.rossmanngroup.com/wiki/File:General_Motors_Original_Petition_Filestamped.pdf \|title=General Motors Original Petition (Filestamped) \|publisher=Rossmann Group Wiki}}</ref>