HP Instant Ink - Revision history

Sojourna: /* Workarounds */

2026-03-12T03:15:41Z

Workarounds

← Older revision		Revision as of 03:15, 12 March 2026
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	It is possible on some HP cartridge models and their respective printers to replace the DRM chip of an incompatible cartridge with one from a compatible OEM cartridge. This possible because many HP cartridge models share the exact same physical dimensions despite the difference in name. This also allows for the use of less expensive, third-party cartridges or refillable cartridges in printers that may not have had them available for purchase otherwise.		It is possible on some HP cartridge models and their respective printers to replace the DRM chip of an incompatible cartridge with one from a compatible OEM cartridge. This possible because many HP cartridge models share the exact same physical dimensions despite the difference in name. This also allows for the use of less expensive, third-party cartridges or refillable cartridges in printers that may not have had them available for purchase otherwise.

	''[[HP Ink Cartridge ID Chip Swap ~~Guide~~\|Read the full guide here.]]''		''[[GUIDE: HP Ink Cartridge ID Chip Swap\|Read the full guide here.]]''

	==See also==		==See also==

Bananabot: Added archive URLs for 10 citation(s) using CRWCitationBot

2026-02-23T05:14:55Z

Added archive URLs for 10 citation(s) using CRWCitationBot

Bananabot: Re-archived 1 citation(s) from archive.today to web.archive.org using CRWCitationBot

2026-02-22T22:20:53Z

Re-archived 1 citation(s) from archive.today to web.archive.org using CRWCitationBot

← Older revision		Revision as of 22:20, 22 February 2026
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	'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web \|date=24 Sep 2013 \|title=HP launches new Instant Ink programme \|url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|url-status=dead \|archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|archive-date=3 May 2022 \|access-date=26 Mar 2023 \|website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.		'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web \|date=24 Sep 2013 \|title=HP launches new Instant Ink programme \|url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|url-status=dead \|archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|archive-date=3 May 2022 \|access-date=26 Mar 2023 \|website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.

	In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=https://~~archive~~.is/~~yFWIQ~~ \|archive-date=~~29 Jan 2025~~ \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>		In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=http://web.archive.org/web/20260206231914/https://instantink.hpconnected.com/us/en/l/v2/paper \|archive-date=6 Feb 2026\|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>

	Also in 2024 HP All-In Plan, a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.		Also in 2024 HP All-In Plan, a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.

Bythmusters: Added Cargo template in place of Infobox, moved to Product

2026-01-29T18:20:13Z

Added Cargo template in place of Infobox, moved to Product

← Older revision		Revision as of 18:20, 29 January 2026
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	{{~~InfoboxProductLine~~		{{ProductCargo
	\| ~~Title~~ = HP ~~Instant Ink~~		\|ArticleType=Service
	\| ~~Release Year~~ = ~~2013~~		\|Category=Printing, Subscription
	\| ~~Product Type~~ = ~~Subscription Service~~		\|Company=HP Inc.
	\| ~~In Production~~ = ~~Yes~~		\|Description=
	\| ~~Official~~ Website = [https://instantink.hpconnected.com HP Instant Ink]		\|InProduction=Yes
	~~\| Logo = Hp-ii-logo.webp~~		\|Logo=Hp-ii-logo.webp
	}}'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web \|date=24 Sep 2013 \|title=HP launches new Instant Ink programme \|url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|url-status=dead \|archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|archive-date=3 May 2022 \|access-date=26 Mar 2023 \|website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.		\|ProductLine=
			\|ReleaseYear=2013
			\|Website=[https://instantink.hpconnected.com HP Instant Ink]
			}}
			'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web \|date=24 Sep 2013 \|title=HP launches new Instant Ink programme \|url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|url-status=dead \|archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|archive-date=3 May 2022 \|access-date=26 Mar 2023 \|website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.

	In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=https://archive.is/yFWIQ \|archive-date=29 Jan 2025 \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>		In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=https://archive.is/yFWIQ \|archive-date=29 Jan 2025 \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>

172.59.170.154: Added section detailing how the consumer cannot use Instant Ink cartridges after cancelling

2025-10-17T21:03:51Z

Added section detailing how the consumer cannot use Instant Ink cartridges after cancelling

← Older revision		Revision as of 21:03, 17 October 2025
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	HP Instant Ink can be canceled at any time according to the terms of service<ref name="TOS" /> with billing stopping at the end of the month. Upon cancellation, all outstanding debts are collected.		HP Instant Ink can be canceled at any time according to the terms of service<ref name="TOS" /> with billing stopping at the end of the month. Upon cancellation, all outstanding debts are collected.

			Once cancelled, any ink that you still have from being sent the wrong color (a common occurrence, especially with cyan) is no longer usable in the printer, forcing the consumer to dispose of all remaining, and paid for, ink.

	The HP All-in program can be canceled for free if done within 30 days of enrolling, and the printer is returned within 10 days of cancellation. However, if the subscription has been maintained for longer than 30 days and less than 24 months, there are additional fees to cancel (as per the FAQ on Jan 13).		The HP All-in program can be canceled for free if done within 30 days of enrolling, and the printer is returned within 10 days of cancellation. However, if the subscription has been maintained for longer than 30 days and less than 24 months, there are additional fees to cancel (as per the FAQ on Jan 13).

213.162.73.47 at 20:17, 16 August 2025

2025-08-16T20:17:30Z

← Older revision		Revision as of 20:17, 16 August 2025
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	==References==		==References==
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]
	~~[[Category:Products]]~~
	[[Category:Lawsuits]]		[[Category:Lawsuits]]
	[[Category:Subscription-based services]]		[[Category:Subscription-based services]]
	<references />		<references />

213.162.73.47 at 20:01, 16 August 2025

2025-08-16T20:01:41Z

← Older revision		Revision as of 20:01, 16 August 2025
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	==References==		==References==
			[[Category:{{PAGENAME}}]]
	[[Category:Products]]		[[Category:Products]]
	[[Category:Lawsuits]]		[[Category:Lawsuits]]
	[[Category:Subscription-based services]]		[[Category:Subscription-based services]]
	<references />		<references />

Sferaphim at 07:21, 13 August 2025

2025-08-13T07:21:09Z

← Older revision		Revision as of 07:21, 13 August 2025
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	In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=https://archive.is/yFWIQ \|archive-date=29 Jan 2025 \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>		In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=https://archive.is/yFWIQ \|archive-date=29 Jan 2025 \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>

	Also in 2024 [[HP All-In Plan]], a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.		Also in 2024 HP All-In Plan, a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.

	==Consumer impact summary==		==Consumer impact summary==

Emanuele: reference formatting

2025-03-26T20:42:13Z

reference formatting

Rapid50: Fixed grammer

2025-02-25T10:20:41Z

Fixed grammer

← Older revision		Revision as of 10:20, 25 February 2025
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	The printers used in the study that led to these findings in the 2022 and 2023 reports<ref>[https://keypointintelligence.com/HPInstantInk Keypoint Intelligence Study]</ref> were all HP branded, and the ink or toner was Original Equipment Manufacturer (OEM) (i.e. not using third-party inks), as HP notes in their FAQ sections. Comparisons were not made with the XL cartridges, which are cheaper per unit of ink.		The printers used in the study that led to these findings in the 2022 and 2023 reports<ref>[https://keypointintelligence.com/HPInstantInk Keypoint Intelligence Study]</ref> were all HP branded, and the ink or toner was Original Equipment Manufacturer (OEM) (i.e. not using third-party inks), as HP notes in their FAQ sections. Comparisons were not made with the XL cartridges, which are cheaper per unit of ink.

	HP Chief Financial Officer Marie Meyers has also publicly stated that HP sees a 20% uplift on the value of a ~~costumer~~ (i.e. a ~~costumer~~ spends 20% more with HP) when they are locked into an ink and paper subscription model vs. a traditional transactional pricing model.<ref>https://www.theregister.com/2023/12/04/hp_printer_lockin/</ref>		HP Chief Financial Officer Marie Meyers has also publicly stated that HP sees a 20% uplift on the value of a consumer (i.e. a consumer spends 20% more with HP) when they are locked into an ink and paper subscription model vs. a traditional transactional pricing model.<ref>https://www.theregister.com/2023/12/04/hp_printer_lockin/</ref>

	===Cancellation or alteration of plans===		===Cancellation or alteration of plans===

← Older revision		Revision as of 22:20, 22 February 2026
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	'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web \|date=24 Sep 2013 \|title=HP launches new Instant Ink programme \|url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|url-status=dead \|archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|archive-date=3 May 2022 \|access-date=26 Mar 2023 \|website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.		'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web \|date=24 Sep 2013 \|title=HP launches new Instant Ink programme \|url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|url-status=dead \|archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|archive-date=3 May 2022 \|access-date=26 Mar 2023 \|website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.

	In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=https://~~archive~~.is/~~yFWIQ~~ \|archive-date=~~29 Jan 2025~~ \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>		In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=http://web.archive.org/web/20260206231914/https://instantink.hpconnected.com/us/en/l/v2/paper \|archive-date=6 Feb 2026\|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>

	Also in 2024 HP All-In Plan, a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.		Also in 2024 HP All-In Plan, a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.

← Older revision		Revision as of 05:14, 23 February 2026
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	In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=http://web.archive.org/web/20260206231914/https://instantink.hpconnected.com/us/en/l/v2/paper \|archive-date=6 Feb 2026\|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>		In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=http://web.archive.org/web/20260206231914/https://instantink.hpconnected.com/us/en/l/v2/paper \|archive-date=6 Feb 2026\|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>

	Also in 2024 HP All-In Plan, a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.		Also in 2024 HP All-In Plan, a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]] \|archive-url=http://web.archive.org/web/20260103111258/https://www.hp.com/us-en/all-in-plan/printers.html \|archive-date=3 Jan 2026}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.

	==Consumer impact summary==		==Consumer impact summary==
	Use of a subscription service for ink/toner cartridges and/or printers allows HP to maintain post-sale control of a product the consumer used to purchase and own outright. Such practices limit autonomy and freedom of consumer to use the products they pay for as they see fit.<ref> See section on limitation of printer usability</ref> Further using a subscription service means the consumer uses these products under specific terms that can change at any time<ref name="TOS">{{Cite web \|last= \|date=Jan 2024 \|title=Instant Ink Terms of Service for Consumer & Business Customers \|url=https://instantink.hpconnected.com/us/en/terms \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> leaving them without recourse in many cases.		Use of a subscription service for ink/toner cartridges and/or printers allows HP to maintain post-sale control of a product the consumer used to purchase and own outright. Such practices limit autonomy and freedom of consumer to use the products they pay for as they see fit.<ref> See section on limitation of printer usability</ref> Further using a subscription service means the consumer uses these products under specific terms that can change at any time<ref name="TOS">{{Cite web \|last= \|date=Jan 2024 \|title=Instant Ink Terms of Service for Consumer & Business Customers \|url=https://instantink.hpconnected.com/us/en/terms \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]] \|archive-url=http://web.archive.org/web/20260119111038/https://instantink.hpconnected.com/us/en/terms \|archive-date=19 Jan 2026}}</ref> leaving them without recourse in many cases.

	Of note is also the limitation to use specific brands of ink extending market control of the manufacturer and locking the consumer to an ecosystem entirely under their control.		Of note is also the limitation to use specific brands of ink extending market control of the manufacturer and locking the consumer to an ecosystem entirely under their control.
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	</div>		</div>

	HP claims that "most customers save on ink and many save up to 50% compared to buying traditional ink cartridges."<ref>{{Cite web \|title=HP Instant Ink FAQs \|url=https://www.hp.com/us-en/printers/instant-ink/faq.html#faq \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The cost savings are based on the monthly subscription cost of the 700-pages-per-month "Business" plan of the program, and the results are compared to the cost per page to print ISO/IEC 24711 pages on A4 paper in color.		HP claims that "most customers save on ink and many save up to 50% compared to buying traditional ink cartridges."<ref>{{Cite web \|title=HP Instant Ink FAQs \|url=https://www.hp.com/us-en/printers/instant-ink/faq.html#faq \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]] \|archive-url=http://web.archive.org/web/20251122111550/https://www.hp.com/us-en/printers/instant-ink/faq.html \|archive-date=22 Nov 2025}}</ref> The cost savings are based on the monthly subscription cost of the 700-pages-per-month "Business" plan of the program, and the results are compared to the cost per page to print ISO/IEC 24711 pages on A4 paper in color.

	The printers used in the study that led to these findings in the 2022 and 2023 reports<ref>[https://keypointintelligence.com/HPInstantInk Keypoint Intelligence Study]</ref> were all HP branded, and the ink or toner was Original Equipment Manufacturer (OEM) (i.e. not using third-party inks), as HP notes in their FAQ sections. Comparisons were not made with the XL cartridges, which are cheaper per unit of ink.		The printers used in the study that led to these findings in the 2022 and 2023 reports<ref>[https://keypointintelligence.com/HPInstantInk Keypoint Intelligence Study] ([http://web.archive.org/web/20251214111539/https://keypointintelligence.com/HPInstantInk Archived])</ref> were all HP branded, and the ink or toner was Original Equipment Manufacturer (OEM) (i.e. not using third-party inks), as HP notes in their FAQ sections. Comparisons were not made with the XL cartridges, which are cheaper per unit of ink.

	HP Chief Financial Officer Marie Meyers has also publicly stated that HP sees a 20% uplift on the value of a consumer (i.e. a consumer spends 20% more with HP) when they are locked into an ink and paper subscription model vs. a traditional transactional pricing model.<ref>{{Cite web \|last=Kunert \|first=Paul \|date=4 Dec 2023 \|title=HP exec says quiet part out loud when it comes to locking in print customers \|url=https://www.theregister.com/2023/12/04/hp_printer_lockin/ \|url-status=live \|access-date=26 Mar 2025 \|website=The Register}}</ref>		HP Chief Financial Officer Marie Meyers has also publicly stated that HP sees a 20% uplift on the value of a consumer (i.e. a consumer spends 20% more with HP) when they are locked into an ink and paper subscription model vs. a traditional transactional pricing model.<ref>{{Cite web \|last=Kunert \|first=Paul \|date=4 Dec 2023 \|title=HP exec says quiet part out loud when it comes to locking in print customers \|url=https://www.theregister.com/2023/12/04/hp_printer_lockin/ \|url-status=live \|access-date=26 Mar 2025 \|website=The Register \|archive-url=http://web.archive.org/web/20251115134713/https://www.theregister.com/2023/12/04/hp_printer_lockin/ \|archive-date=15 Nov 2025}}</ref>

	===Cancellation or alteration of plans===		===Cancellation or alteration of plans===
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	===HP+ trial activation and limitation of printer usability===		===HP+ trial activation and limitation of printer usability===
	HP+ is a free six-month trial of HP Instant Ink that comes with a new printer. It is optional, but it is extremely easy for a user to activate HP+ during installation.<ref>{{Cite web \|last=Stone \|first=M. David \|date=9 Sep 2021 \|title=HP Instant Ink vs. HP Plus vs. HP Smart: Which Ink Program Saves You the Most? \|url=https://www.pcmag.com/how-to/hp-instant-ink-vs-hp-plus-vs-hp-smart-which-ink-program-saves-you-the-most \|url-status=live \|access-date=26 Mar 2025 \|website=PCMag}}</ref> After activating HP+, the printer is permanently flashed with updated firmware, which causes the printer to only accept genuine HP-branded consumables.<ref>https://www-dodrukarki-pl.translate.goog/blog/dlaczego-drukarki-z-serii-hp-nie-obsluguja-zamiennikow?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=pl&_x_tr_pto=wapp</ref>		HP+ is a free six-month trial of HP Instant Ink that comes with a new printer. It is optional, but it is extremely easy for a user to activate HP+ during installation.<ref>{{Cite web \|last=Stone \|first=M. David \|date=9 Sep 2021 \|title=HP Instant Ink vs. HP Plus vs. HP Smart: Which Ink Program Saves You the Most? \|url=https://www.pcmag.com/how-to/hp-instant-ink-vs-hp-plus-vs-hp-smart-which-ink-program-saves-you-the-most \|url-status=live \|access-date=26 Mar 2025 \|website=PCMag \|archive-url=http://web.archive.org/web/20250213054522/https://www.pcmag.com/how-to/hp-instant-ink-vs-hp-plus-vs-hp-smart-which-ink-program-saves-you-the-most \|archive-date=13 Feb 2025}}</ref> After activating HP+, the printer is permanently flashed with updated firmware, which causes the printer to only accept genuine HP-branded consumables.<ref>https://www-dodrukarki-pl.translate.goog/blog/dlaczego-drukarki-z-serii-hp-nie-obsluguja-zamiennikow?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=pl&_x_tr_pto=wapp ([http://web.archive.org/web/20250708171741/https://www-dodrukarki-pl.translate.goog/blog/dlaczego-drukarki-z-serii-hp-nie-obsluguja-zamiennikow?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=pl&_x_tr_pto=wapp Archived])</ref>

	All HP printer models ending with an "e" (for example ''HP OfficeJet 8035e'') support activating HP+.<ref>{{Cite web \|date=9 May 2023 \|title=HP+ printers models ending with the letter "e" does not recognize compatible cartridges \|url=https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges \|url-status=live \|access-date=26 Mar 2025 \|website=Shopper+}}</ref> This has the potential to devalue used HP printers in this class, as the previous owner of the printer may have activated HP+, rendering the printer incompatible with cheaper non-OEM replacement ink cartridges or toner.		All HP printer models ending with an "e" (for example ''HP OfficeJet 8035e'') support activating HP+.<ref>{{Cite web \|date=9 May 2023 \|title=HP+ printers models ending with the letter "e" does not recognize compatible cartridges \|url=https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges \|url-status=live \|access-date=26 Mar 2025 \|website=Shopper+ \|archive-url=http://web.archive.org/web/20251013130101/https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges \|archive-date=13 Oct 2025}}</ref> This has the potential to devalue used HP printers in this class, as the previous owner of the printer may have activated HP+, rendering the printer incompatible with cheaper non-OEM replacement ink cartridges or toner.

	==Lawsuit==		==Lawsuit==

	On July 6, 2021, a [[class action\|class-action lawsuit]] was filed against HP.<ref>[https://www.classaction.org/media/barnert-v-hp-inc.pdf Barnert v HP Inc.] Case File via classaction.org</ref>		On July 6, 2021, a [[class action\|class-action lawsuit]] was filed against HP.<ref>[https://www.classaction.org/media/barnert-v-hp-inc.pdf Barnert v HP Inc.] Case File via classaction.org ([http://web.archive.org/web/20250708171736/https://www.classaction.org/media/barnert-v-hp-inc.pdf Archived])</ref>

	The main allegations made in the suit were:		The main allegations made in the suit were:
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	*Upon cancellation, you cannot use the remainder of your ink.		*Upon cancellation, you cannot use the remainder of your ink.

	In February 2023, HP settled the complaints, and the parties have filed for dismissal.<ref>[https://www.therecycler.com/posts/hp-settles-instant-ink-complaint/ HP settles Instant Ink Complaint]</ref>		In February 2023, HP settled the complaints, and the parties have filed for dismissal.<ref>[https://www.therecycler.com/posts/hp-settles-instant-ink-complaint/ HP settles Instant Ink Complaint] ([http://web.archive.org/web/20251025104639/https://therecycler.com/posts/hp-settles-instant-ink-complaint/ Archived])</ref>

	==Workarounds==		==Workarounds==

← Older revision		Revision as of 20:42, 26 March 2025
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	\| Official Website = [https://instantink.hpconnected.com HP Instant Ink]		\| Official Website = [https://instantink.hpconnected.com HP Instant Ink]
	\| Logo = Hp-ii-logo.webp		\| Logo = Hp-ii-logo.webp
	}}'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for ~~their~~ printers in late 2013.<ref>[https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ ~~"HP launches new Instant Ink programme The Recycler via Internet Archive]" -~~ archive~~.org~~ - ~~archived~~ 2022-~~05-22~~</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.		}}'''HP Instant Ink''' is a subscription service launched by [[HP Inc.]] for its printers in late 2013.<ref>{{Cite web \|date=24 Sep 2013 \|title=HP launches new Instant Ink programme \|url=https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|url-status=dead \|archive-url=https://web.archive.org/web/20220503181925/https://www.therecycler.com/posts/hp-launches-new-instant-ink-programme/ \|archive-date=3 May 2022 \|access-date=26 Mar 2023 \|website=The Recycler}}</ref> Consumers with compatible printers can choose from five different plans based on their usage volume and receive a set amount of ink each month to cover that usage. The monthly price includes the relevant ink or toner, delivery, and recycling of used cartridges.

	In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>[https://~~archive~~.is/~~yFWIQ "HP~~ paper ~~Add~~-~~on Service"]~~ -archive.is - ~~accessed~~ 2025-~~01-28~~</ref>		In 2024, HP began offering paper as part of the monthly plans, for an additional fee. This was rolled out to countries including the US, the UK, metropolitan France, and Germany.<ref>{{Cite web \|title=Never run out of paper again! \|url=https://instantink.hpconnected.com/us/en/l/v2/paper \|url-status=live \|archive-url=https://archive.is/yFWIQ \|archive-date=29 Jan 2025 \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref>

	Also in 2024 [[HP All-In Plan]], a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>[https://www.hp.com/us-en/all-in-plan/printers.html HP ~~All In Plan~~]</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.		Also in 2024 [[HP All-In Plan]], a new printer-lease program was announced. This program expanded from just cartridges to include a printer that, depending on the tier of subscription, limited the number of pages that could be printed, effectively removing the ability to use third-party cartridges.<ref>{{Cite web \|title=Enjoy hassle-free printing with the HP All-In Plan \|url=https://www.hp.com/us-en/all-in-plan/printers.html \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The program at the time of writing offers three different printers, each with various printing plans based on the number of pages to be printed, at different prices.

	==Consumer impact summary==		==Consumer impact summary==
	Use of a subscription service for ink/toner cartridges and/or printers allows HP to maintain post-sale control of a product the consumer used to purchase and own outright. Such practices limit autonomy and freedom of consumer to use the products they pay for as they see fit.<ref> See section on limitation of printer usability</ref> Further using a subscription service means the consumer uses these products under specific terms that can change at any time<ref name="TOS">[https://instantink.hpconnected.com/us/en/terms ~~Terms of service~~ HP ~~instant ink~~] ~~see section 3~~</ref> leaving them without recourse in many cases.		Use of a subscription service for ink/toner cartridges and/or printers allows HP to maintain post-sale control of a product the consumer used to purchase and own outright. Such practices limit autonomy and freedom of consumer to use the products they pay for as they see fit.<ref> See section on limitation of printer usability</ref> Further using a subscription service means the consumer uses these products under specific terms that can change at any time<ref name="TOS">{{Cite web \|last= \|date=Jan 2024 \|title=Instant Ink Terms of Service for Consumer & Business Customers \|url=https://instantink.hpconnected.com/us/en/terms \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> leaving them without recourse in many cases.

	Of note is also the limitation to use specific brands of ink extending market control of the manufacturer and locking the consumer to an ecosystem entirely under their control.		Of note is also the limitation to use specific brands of ink extending market control of the manufacturer and locking the consumer to an ecosystem entirely under their control.
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	</div>		</div>

	HP claims that "most customers save on ink and many save up to 50% compared to buying traditional ink cartridges."<ref>[https://www.hp.com/us-en/printers/instant-ink/faq.html#faq HP ~~Instant Ink FAQ.~~]</ref> The cost savings are based on the monthly subscription cost of the 700-pages-per-month "Business" plan of the program, and the results are compared to the cost per page to print ISO/IEC 24711 pages on A4 paper in color.		HP claims that "most customers save on ink and many save up to 50% compared to buying traditional ink cartridges."<ref>{{Cite web \|title=HP Instant Ink FAQs \|url=https://www.hp.com/us-en/printers/instant-ink/faq.html#faq \|url-status=live \|access-date=26 Mar 2025 \|website=[[HP]]}}</ref> The cost savings are based on the monthly subscription cost of the 700-pages-per-month "Business" plan of the program, and the results are compared to the cost per page to print ISO/IEC 24711 pages on A4 paper in color.

	The printers used in the study that led to these findings in the 2022 and 2023 reports<ref>[https://keypointintelligence.com/HPInstantInk Keypoint Intelligence Study]</ref> were all HP branded, and the ink or toner was Original Equipment Manufacturer (OEM) (i.e. not using third-party inks), as HP notes in their FAQ sections. Comparisons were not made with the XL cartridges, which are cheaper per unit of ink.		The printers used in the study that led to these findings in the 2022 and 2023 reports<ref>[https://keypointintelligence.com/HPInstantInk Keypoint Intelligence Study]</ref> were all HP branded, and the ink or toner was Original Equipment Manufacturer (OEM) (i.e. not using third-party inks), as HP notes in their FAQ sections. Comparisons were not made with the XL cartridges, which are cheaper per unit of ink.

	HP Chief Financial Officer Marie Meyers has also publicly stated that HP sees a 20% uplift on the value of a consumer (i.e. a consumer spends 20% more with HP) when they are locked into an ink and paper subscription model vs. a traditional transactional pricing model.<ref>https://www.theregister.com/2023/12/04/hp_printer_lockin/</ref>		HP Chief Financial Officer Marie Meyers has also publicly stated that HP sees a 20% uplift on the value of a consumer (i.e. a consumer spends 20% more with HP) when they are locked into an ink and paper subscription model vs. a traditional transactional pricing model.<ref>{{Cite web \|last=Kunert \|first=Paul \|date=4 Dec 2023 \|title=HP exec says quiet part out loud when it comes to locking in print customers \|url=https://www.theregister.com/2023/12/04/hp_printer_lockin/ \|url-status=live \|access-date=26 Mar 2025 \|website=The Register}}</ref>

	===Cancellation or alteration of plans===		===Cancellation or alteration of plans===

	HP Instant Ink can be canceled at any time according to the terms of service<ref~~>[https:~~/~~/instantink.hpconnected.com/us/en/terms HP Instant Ink Terms]</ref~~> with billing stopping at the end of the month. Upon cancellation, all outstanding debts are collected.		HP Instant Ink can be canceled at any time according to the terms of service<ref name="TOS" /> with billing stopping at the end of the month. Upon cancellation, all outstanding debts are collected.

	The HP All-in program can be canceled for free if done within 30 days of enrolling, and the printer is returned within 10 days of cancellation. However, if the subscription has been maintained for longer than 30 days and less than 24 months, there are additional fees to cancel (as per the FAQ on Jan 13).		The HP All-in program can be canceled for free if done within 30 days of enrolling, and the printer is returned within 10 days of cancellation. However, if the subscription has been maintained for longer than 30 days and less than 24 months, there are additional fees to cancel (as per the FAQ on Jan 13).
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	===HP+ trial activation and limitation of printer usability===		===HP+ trial activation and limitation of printer usability===
	HP+ is a free six-month trial of HP Instant Ink that comes with a new printer. It is optional, but it is extremely easy for a user to activate HP+ during installation.<ref>https://www.pcmag.com/how-to/hp-instant-ink-vs-hp-plus-vs-hp-smart-which-ink-program-saves-you-the-most</ref> After activating HP+, the printer is permanently flashed with updated firmware, which causes the printer to only accept genuine HP-branded consumables.<ref>https://www-dodrukarki-pl.translate.goog/blog/dlaczego-drukarki-z-serii-hp-nie-obsluguja-zamiennikow?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=pl&_x_tr_pto=wapp</ref>		HP+ is a free six-month trial of HP Instant Ink that comes with a new printer. It is optional, but it is extremely easy for a user to activate HP+ during installation.<ref>{{Cite web \|last=Stone \|first=M. David \|date=9 Sep 2021 \|title=HP Instant Ink vs. HP Plus vs. HP Smart: Which Ink Program Saves You the Most? \|url=https://www.pcmag.com/how-to/hp-instant-ink-vs-hp-plus-vs-hp-smart-which-ink-program-saves-you-the-most \|url-status=live \|access-date=26 Mar 2025 \|website=PCMag}}</ref> After activating HP+, the printer is permanently flashed with updated firmware, which causes the printer to only accept genuine HP-branded consumables.<ref>https://www-dodrukarki-pl.translate.goog/blog/dlaczego-drukarki-z-serii-hp-nie-obsluguja-zamiennikow?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=pl&_x_tr_pto=wapp</ref>

	All HP printer models ending with an "e" (for example ''HP OfficeJet 8035e'') support activating HP+.<ref>https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges</ref> This has the potential to devalue used HP printers in this class, as the previous owner of the printer may have activated HP+, rendering the printer incompatible with cheaper non-OEM replacement ink cartridges or toner.		All HP printer models ending with an "e" (for example ''HP OfficeJet 8035e'') support activating HP+.<ref>{{Cite web \|date=9 May 2023 \|title=HP+ printers models ending with the letter "e" does not recognize compatible cartridges \|url=https://support.shopperplus.com/en/support/solutions/articles/9000227500-hp-printers-models-ending-with-the-letter-e-does-not-recognize-compatible-cartridges \|url-status=live \|access-date=26 Mar 2025 \|website=Shopper+}}</ref> This has the potential to devalue used HP printers in this class, as the previous owner of the printer may have activated HP+, rendering the printer incompatible with cheaper non-OEM replacement ink cartridges or toner.

	==Lawsuit==		==Lawsuit==