IPhone 6 error 53 fingerprint sensor incident - Revision history

Bananabot: Added archive URLs for 3 citation(s) using CRWCitationBot

2026-02-23T05:30:22Z

Added archive URLs for 3 citation(s) using CRWCitationBot

← Older revision		Revision as of 05:30, 23 February 2026
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	When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.		When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.
	==Background==		==Background==
	[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened		[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank ([http://web.archive.org/web/20260220075106/https://discussions.apple.com/thread/254475434?sortBy=rank Archived])</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened

	==The fingerprint sensor incident==		==The fingerprint sensor incident==
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	===Apple's response===		===Apple's response===

	At 2:19 p.m. ET on 2/18/2016, Apple has responded to a request from TechCrunch with this statement: "This was designed to be a factory test and was not intended to affect customers,"<ref>https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/</ref>. The issue of the phone being unusable was fixed later<ref>{{Cite web \|last=Wiens \|first=Kyle \|date=2016-02-18 \|title=Confirmed: Apple’s Error 53 Fix Works \|url=https://www.ifixit.com/News/7924/error-53-fix \|url-status=live \|archive-url=https://web.archive.org/web/20200420200715/https://www.ifixit.com/News/7924/error-53-fix \|archive-date=2020-04-20 \|access-date=2025-07-16 \|website=Confirmed: Apple’s Error 53 Fix Works - iFixit}}</ref>, however the fingerprint sensor was disabled by said fix.		At 2:19 p.m. ET on 2/18/2016, Apple has responded to a request from TechCrunch with this statement: "This was designed to be a factory test and was not intended to affect customers,"<ref>https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/ ([http://web.archive.org/web/20250605194531/https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/ Archived])</ref>. The issue of the phone being unusable was fixed later<ref>{{Cite web \|last=Wiens \|first=Kyle \|date=2016-02-18 \|title=Confirmed: Apple’s Error 53 Fix Works \|url=https://www.ifixit.com/News/7924/error-53-fix \|url-status=live \|archive-url=https://web.archive.org/web/20200420200715/https://www.ifixit.com/News/7924/error-53-fix \|archive-date=2020-04-20 \|access-date=2025-07-16 \|website=Confirmed: Apple’s Error 53 Fix Works - iFixit}}</ref>, however the fingerprint sensor was disabled by said fix.

	==Lawsuit==		==Lawsuit==
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	==Consumer response==		==Consumer response==

	Consumers were very annoyed<ref>https://discussions.apple.com/thread/7463710?sortBy=rank</ref> and had to spend their costly time and money to have a phone repaired at an additional cost for the fingerprint sensor to function again, which they did not foresee to pay. Essentially, after being robbed of an advertised functionality, they had to pay the perpetrator to get that functionality back.		Consumers were very annoyed<ref>https://discussions.apple.com/thread/7463710?sortBy=rank ([http://web.archive.org/web/20260203020026/https://discussions.apple.com/thread/7463710?sortBy=rank Archived])</ref> and had to spend their costly time and money to have a phone repaired at an additional cost for the fingerprint sensor to function again, which they did not foresee to pay. Essentially, after being robbed of an advertised functionality, they had to pay the perpetrator to get that functionality back.
	==References==		==References==
	{{reflist}}		{{reflist}}
	[[Category:Apple IPhones]]		[[Category:Apple IPhones]]

Bythmusters: added cargo

2026-02-02T20:06:11Z

added cargo

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 When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web |last=Miles |first=Brignall |date=2016-02-05 |title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 |url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair |url-status=live |archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair |archive-date=2016-02-05 |access-date=2025-07-16 |website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.
 ==Background==

AnotherConsumerRightsPerson: took a sec

2025-11-23T18:46:02Z

took a sec

← Older revision		Revision as of 18:46, 23 November 2025
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	{{lowercase title}}When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.		{{Stub}}
			{{lowercase title}}
			When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.
	==Background==		==Background==
	[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened		[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened

AnotherConsumerRightsPerson: AnotherConsumerRightsPerson moved page IPhone 6: error 53 fingerprint sensor incident to IPhone 6 error 53 fingerprint sensor incident without leaving a redirect: rm colon

2025-11-23T18:45:20Z

AnotherConsumerRightsPerson moved page IPhone 6: error 53 fingerprint sensor incident to IPhone 6 error 53 fingerprint sensor incident without leaving a redirect: rm colon

← Older revision		Revision as of 18:45, 23 November 2025
(No difference)

AnotherConsumerRightsPerson at 18:54, 22 September 2025

2025-09-22T18:54:14Z

← Older revision		Revision as of 18:54, 22 September 2025
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	When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.		{{lowercase title}}When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.

	==Background==		==Background==
	[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened		[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened

AnotherConsumerRightsPerson at 18:52, 22 September 2025

2025-09-22T18:52:12Z

← Older revision		Revision as of 18:52, 22 September 2025
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	When switching from iOS major version 8 to 9, [[~~IPhones\|~~iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.		When switching from iOS major version 8 to 9, [[iPhone]] 6 users, who chose to replace their fingerprint sensor with another one before the update, had their phones bricked<ref name=":0">{{Cite web \|last=Miles \|first=Brignall \|date=2016-02-05 \|title=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 \|url=https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|url-status=live \|archive-url=https://web.archive.org/web/20160205081456/https://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair \|archive-date=2016-02-05 \|access-date=2025-07-16 \|website=‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6 {{!}} Mobile phones {{!}} The Guardian}}</ref>.

	==Background==		==Background==

Emayeah: minor spelling mistake correction

2025-07-20T17:29:58Z

minor spelling mistake correction

← Older revision		Revision as of 17:29, 20 July 2025
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	==Background==		==Background==
	[[Apple]] is known for ~~it's~~ anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened		[[Apple]] is known for its anti-consumer practices regarding repairability, including a more recent "Unknown Part"<ref>https://discussions.apple.com/thread/254475434?sortBy=rank</ref> notification in the "Settings" App, that is inserted on newer devices, when detecting a battery that was installed, not using means only available to their own official repair facilities. The incident discussed here ranks into just another incident, which was interpreted as deliberate practice when it originally happened

	==The fingerprint sensor incident==		==The fingerprint sensor incident==

InTransparencyWeTrust at 08:07, 17 July 2025

2025-07-17T08:07:09Z

← Older revision		Revision as of 08:07, 17 July 2025
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	==References==		==References==
	{{reflist}}		{{reflist}}
	[[Category:~~iPhones~~]]		[[Category:Apple IPhones]]

Mr Pollo at 01:26, 17 July 2025

2025-07-17T01:26:27Z

← Older revision		Revision as of 01:26, 17 July 2025
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	==References==		==References==
	{{reflist}}		{{reflist}}
			[[Category:iPhones]]
	~~{{Placeholder box\|~~[[mw:~~Help:VisualEditor/User_guide#Editing_categories\|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.~~

	~~The "Incidents" category is not needed.}}[[~~iPhones]]

141.35.40.74: causational accuracy

2025-07-16T23:02:06Z

causational accuracy

← Older revision		Revision as of 23:02, 16 July 2025
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	===Apple's response===		===Apple's response===

	At 2:19 p.m. ET on 2/18/2016, Apple has responded to a request from TechCrunch with this statement: "This was designed to be a factory test and was not intended to affect customers,"<ref>https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/</ref>. The issue of the phone being unusable was fixed later<ref>{{Cite web \|last=Wiens \|first=Kyle \|date=2016-02-18 \|title=Confirmed: Apple’s Error 53 Fix Works \|url=https://www.ifixit.com/News/7924/error-53-fix \|url-status=live \|archive-url=https://web.archive.org/web/20200420200715/https://www.ifixit.com/News/7924/error-53-fix \|archive-date=2020-04-20 \|access-date=2025-07-16 \|website=Confirmed: Apple’s Error 53 Fix Works - iFixit}}</ref>, however the fingerprint sensor was disabled.		At 2:19 p.m. ET on 2/18/2016, Apple has responded to a request from TechCrunch with this statement: "This was designed to be a factory test and was not intended to affect customers,"<ref>https://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/</ref>. The issue of the phone being unusable was fixed later<ref>{{Cite web \|last=Wiens \|first=Kyle \|date=2016-02-18 \|title=Confirmed: Apple’s Error 53 Fix Works \|url=https://www.ifixit.com/News/7924/error-53-fix \|url-status=live \|archive-url=https://web.archive.org/web/20200420200715/https://www.ifixit.com/News/7924/error-53-fix \|archive-date=2020-04-20 \|access-date=2025-07-16 \|website=Confirmed: Apple’s Error 53 Fix Works - iFixit}}</ref>, however the fingerprint sensor was disabled by said fix.

	==Lawsuit==		==Lawsuit==