Kwikset Kevo - Revision history

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T05:53:27Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 05:53, 23 February 2026
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	===Kwikset's response===		===Kwikset's response===
	Kwikset maintains that the lock will continue to work with physical keys and "key fobs".<ref>{{Cite web\|url=https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock\|title=What does the November 14th, 2025 Kevo app shutdown mean to my Kevo door lock? \|work=Kwikset\|access-date=2025-10-09}}</ref> The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.		Kwikset maintains that the lock will continue to work with physical keys and "key fobs".<ref>{{Cite web\|url=https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock\|title=What does the November 14th, 2025 Kevo app shutdown mean to my Kevo door lock? \|work=Kwikset\|access-date=2025-10-09 \|archive-url=http://web.archive.org/web/20251009231804/https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock \|archive-date=9 Oct 2025}}</ref> The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

	There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.		There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.

Bananabot: Re-archived 1 citation(s) from archive.today to web.archive.org using CRWCitationBot

2026-02-22T22:29:43Z

Re-archived 1 citation(s) from archive.today to web.archive.org using CRWCitationBot

← Older revision		Revision as of 22:29, 22 February 2026
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	110 Sargent Drive New Haven, Connecticut 06511-5918		110 Sargent Drive New Haven, Connecticut 06511-5918
	www.assaabloy.com		www.assaabloy.com
	\|source = Kwikset e-mail, September 21, 2025<ref>{{Cite web\|url=https://www.reddit.com/r/kevo/comments/1nm0rxl/just_got_thiswtf/\|title=Just got this...wtf \|work=Reddit\|author=u/sweetb11\|date=2025-09-20\|access-date=2025-10-09\|archive-url=https://archive.ph/~~DJE3T~~\|archive-date=~~2025-10-09~~\|url-status=live}}</ref>		\|source = Kwikset e-mail, September 21, 2025<ref>{{Cite web\|url=https://www.reddit.com/r/kevo/comments/1nm0rxl/just_got_thiswtf/\|title=Just got this...wtf \|work=Reddit\|author=u/sweetb11\|date=2025-09-20\|access-date=2025-10-09\|archive-url=https://web.archive.org/web/20260222222918/https://old.reddit.com/r/kevo/comments/1nm0rxl/just_got_thiswtf/\|archive-date=22 Feb 2026\|url-status=live}}</ref>
	}}		}}

AnotherConsumerRightsPerson: -template i'm about to delete with AWB

2025-11-14T16:34:22Z

-template i'm about to delete with AWB

← Older revision		Revision as of 16:34, 14 November 2025
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	On September 21, 2025, Kwikset sent this e-mail to Kevo customers:		On September 21, 2025, Kwikset sent this e-mail to Kevo customers:

	~~{{Quote box~~		<blockquote>
	~~\|quote =~~ [[File:Kevo Discontinuation Email.png\|thumb\|right\|200px\|Partial screenshot of initial email]]		[[File:Kevo Discontinuation Email.png\|thumb\|right\|200px\|Partial screenshot of initial email]]
			</blockquote>
	IMPORTANT UPDATE:		IMPORTANT UPDATE:
	Kevo app access ends on November 14, 2025		Kevo app access ends on November 14, 2025
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	Before the November 14 deadline, Unikey, the vendor responsible for operating the Kevo servers and mobile app, announced independently of Kwikset/ASSA ABLOY that the service would continue to operate, and that a $1/month subscription would help them cover costs but would not be compulsory.		Before the November 14 deadline, Unikey, the vendor responsible for operating the Kevo servers and mobile app, announced independently of Kwikset/ASSA ABLOY that the service would continue to operate, and that a $1/month subscription would help them cover costs but would not be compulsory.

	~~{{Quote box~~		<blockquote>
	~~\|title=REMINDER:~~ Kevo™ Apps & Services to Continue – What You Need to Know		Kevo™ Apps & Services to Continue – What You Need to Know
	~~\|quote=REMINDER: Kevo™ Apps & Services Continue!~~		</blockquote>

	Here's What You Need To Know		Here's What You Need To Know

Foxquakes: Unikey update - Kevo stays online for now

2025-11-08T02:51:45Z

Unikey update - Kevo stays online for now

← Older revision		Revision as of 02:51, 8 November 2025
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	There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.		There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.

			===Unikey's response===

			Before the November 14 deadline, Unikey, the vendor responsible for operating the Kevo servers and mobile app, announced independently of Kwikset/ASSA ABLOY that the service would continue to operate, and that a $1/month subscription would help them cover costs but would not be compulsory.

			{{Quote box
			\|title=REMINDER: Kevo™ Apps & Services to Continue – What You Need to Know
			\|quote=REMINDER: Kevo™ Apps & Services Continue!

			Here's What You Need To Know

			Dear [customer's first and last name],

			We're excited to share some good news: Although ASSA ABLOY announced plans for Kevo to be shut down on November 14, 2025, UniKey Technologies, Inc. has decided to keep the Kevo service and mobile apps operational.

			For All Kevo lock users, UniKey is offering continued Kevo App use at no-charge. The existing mobile app will continue to work with your locks. Please consider supporting the platform via a subscription via a subscription ($12 per year) and your contribution will help ensure ongoing service for all users.

			Thanks to support from users like you, UniKey will be able to continue offering the existing mobile app and services that power your Kwikset, Baldwin, or Weiser smart lock.

			We're grateful for the Kevo community and appreciate your commitment to keeping the platform alive.
			Thank you again for being a valued Kevo user.

			- The UniKey Team

			www.unikey.com

			\|source = Unikey e-mail, November 7, 2025
			}}

	==Consumer response==		==Consumer response==

2605:8D80:5B41:59C6:D51C:7AA4:ED75:BA26: /* Consumer

2025-11-04T04:38:00Z

/* Consumer

← Older revision		Revision as of 04:38, 4 November 2025
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	In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year<ref>{{Cite web \|title=Email about possible continuation of service \|url=https://www.reddit.com/r/kevo/comments/1nrglzq/email_about_possible_continuation_of_service/ \|url-status=live \|access-date=6 Oct 2025 \|website=[[Reddit]]}}</ref>. It remains to be seen if this option will materialize.		In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year<ref>{{Cite web \|title=Email about possible continuation of service \|url=https://www.reddit.com/r/kevo/comments/1nrglzq/email_about_possible_continuation_of_service/ \|url-status=live \|access-date=6 Oct 2025 \|website=[[Reddit]]}}</ref>. It remains to be seen if this option will materialize.

			Kevo customers should have already received an email from unikey informing them that they will continue to offer the basic app for free to all users so they can use local Bluetooth control after Kwikset drops support however if you wish to use their cloud services with your gateway device you will need to subscribe to their services for $12USD per year to maintain their cloud services, as well to support their company to keep them supporting this platform that the manufacturer is no longer supporting.

			you can also subscribe on the mykevo site.

			They did not however offer any way to access the gateway locally or provide any sort of API to free the device from their cloud cloud control.

	==References==		==References==
	{{reflist}}		{{reflist}}
	[[Category:Kevo]]		[[Category:Kevo]]

Mr Pollo at 23:29, 9 October 2025

2025-10-09T23:29:58Z

← Older revision		Revision as of 23:29, 9 October 2025
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	{{Quote box		{{Quote box
	\|quote = IMPORTANT UPDATE:		\|quote = [[File:Kevo Discontinuation Email.png\|thumb\|right\|200px\|Partial screenshot of initial email]]

			IMPORTANT UPDATE:
	Kevo app access ends on November 14, 2025		Kevo app access ends on November 14, 2025

Mr Pollo: expanded article

2025-10-09T23:25:15Z

expanded article

← Older revision		Revision as of 23:25, 9 October 2025
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			{{Incomplete}}
	{{IncidentCargo		{{IncidentCargo
	\|Company=Kwikset, ASSA ABLOY Americas Residential Inc.		\|Company=Kwikset, ASSA ABLOY Americas Residential Inc.
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	110 Sargent Drive New Haven, Connecticut 06511-5918		110 Sargent Drive New Haven, Connecticut 06511-5918
	www.assaabloy.com		www.assaabloy.com
	\|source = Kwikset e-mail, September 21, 2025		\|source = Kwikset e-mail, September 21, 2025<ref>{{Cite web\|url=https://www.reddit.com/r/kevo/comments/1nm0rxl/just_got_thiswtf/\|title=Just got this...wtf \|work=Reddit\|author=u/sweetb11\|date=2025-09-20\|access-date=2025-10-09\|archive-url=https://archive.ph/DJE3T\|archive-date=2025-10-09\|url-status=live}}</ref>
	}}		}}

	===Kwikset's response===		===Kwikset's response===
	~~Additional information was posted~~ to [https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock ~~kwikset.com].~~		Kwikset maintains that the lock will continue to work with physical keys and "key fobs".<ref>{{Cite web\|url=https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock\|title=What does the November 14th, 2025 Kevo app shutdown mean to my Kevo door lock? \|work=Kwikset\|access-date=2025-10-09}}</ref> The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

	~~Kwikset maintains that~~ the lock ~~will continue to~~ work ~~with physical keys and "key fobs."~~ The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

	There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.		There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.

	==Consumer response==		==Consumer response==
			[[File:Kevo UniKey Response.jpeg\|thumb\|right\|200px\|Full email]]
	In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year<ref>{{Cite web \|title=Email about possible continuation of service \|url=https://www.reddit.com/r/kevo/comments/1nrglzq/email_about_possible_continuation_of_service/ \|url-status=live \|access-date=6 Oct 2025 \|website=[[Reddit]]}}</ref>. It remains to be seen if this option will materialize.		In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year<ref>{{Cite web \|title=Email about possible continuation of service \|url=https://www.reddit.com/r/kevo/comments/1nrglzq/email_about_possible_continuation_of_service/ \|url-status=live \|access-date=6 Oct 2025 \|website=[[Reddit]]}}</ref>. It remains to be seen if this option will materialize.

Line 173:		Line 173:
	==References==		==References==
	{{reflist}}		{{reflist}}
			[[Category:Kevo]]

Foxquakes: /* Kwikset's response */

2025-10-06T14:59:44Z

Kwikset's response

← Older revision		Revision as of 14:59, 6 October 2025
Line 165:		Line 165:
	Kwikset maintains that the lock will continue to work with physical keys and "key fobs." The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.		Kwikset maintains that the lock will continue to work with physical keys and "key fobs." The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

	There is nothing to suggest that users who take the discount offer for a new Kwikset lock won't be subjected to the same type of shutdown in the future for their new Kwikset lock.		There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.

	==Consumer response==		==Consumer response==

Foxquakes: kevo 2

2025-10-06T14:44:36Z

kevo 2

Show changes

Foxquakes: Kevo

2025-10-06T14:15:17Z

Kevo

New page

{{IncidentCargo
|Company=Kwikset, ASSA ABLOY Americas Residential Inc.
|StartDate=2025-09-21
|EndDate=2025-11-14
|Status=Active
|ProductLine=Kevo
|Product=Kevo
|ArticleType=Product
|Type=Service Termination
|Description=The Kwikset Kevo family of smart locks are having their app and web portal terminated November 14, 2025. Refunds are not provided.
}}
{{Ph-I-Int}}
==Background==
{{Ph-I-B}}

==[Incident]==
{{Ph-I-I}}

===[Company]'s response===
{{Ph-I-ComR}}

==Lawsuit==
{{Ph-I-L}}

==Consumer response==
{{Ph-I-ConR}}

==References==
{{reflist}}

{{Ph-I-C}}