LG G4 malfunctions - Revision history

AnotherConsumerRightsPerson: http to https with AutoWikiBrowser, replaced: http: → https:

2026-02-11T18:20:21Z

http to https with AutoWikiBrowser, replaced: http: → https:

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	===Boot looping===		===Boot looping===
	From around September 2015, users reported an issue with device where it would continuously cycle between booting and restarting without being operable (known as a "{{Wplink\|Booting#Bootloop\|boot loop}}").<ref>{{Cite web \|first=Andrew \|last=Williams \|title=LG G4 Bootloop Problem: Global Software Upgrade Centre the final fix? \|url=https://www.trustedreviews.com/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|website=Trusted Reviews \|date=12 Apr 2018 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20180604022107/~~http~~://www.trustedreviews.com:80/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|archive-date=4 Jun 2018}}</ref> Initially appearing to only affect a small number of devices, the issue quickly became more widespread and by the end of 2015 it was apparent that this issue could afflict almost any model.		From around September 2015, users reported an issue with device where it would continuously cycle between booting and restarting without being operable (known as a "{{Wplink\|Booting#Bootloop\|boot loop}}").<ref>{{Cite web \|first=Andrew \|last=Williams \|title=LG G4 Bootloop Problem: Global Software Upgrade Centre the final fix? \|url=https://www.trustedreviews.com/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|website=Trusted Reviews \|date=12 Apr 2018 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20180604022107/https://www.trustedreviews.com:80/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|archive-date=4 Jun 2018}}</ref> Initially appearing to only affect a small number of devices, the issue quickly became more widespread and by the end of 2015 it was apparent that this issue could afflict almost any model.

	Users either complained that the devices were not having appropriate repairs undertaken or called for LG to acknowledge there was a major fault with the devices. In some instances users started online petitions calling for LG to address their concerns.<ref>{{Cite web \|first=Santiago \|last=Archila \|title=Launch a replacement program for defective LG G4s \|url=https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|website=change.org \|date=2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20161016135326/https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|archive-date=16 Oct 2016}}</ref>		Users either complained that the devices were not having appropriate repairs undertaken or called for LG to acknowledge there was a major fault with the devices. In some instances users started online petitions calling for LG to address their concerns.<ref>{{Cite web \|first=Santiago \|last=Archila \|title=Launch a replacement program for defective LG G4s \|url=https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|website=change.org \|date=2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20161016135326/https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|archive-date=16 Oct 2016}}</ref>

Bythmusters: added cargo

2026-02-03T01:56:24Z

added cargo

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			{{IncidentCargo
			\|Company=LG
			\|StartDate=2015
			\|EndDate=
			\|Status=
			\|ProductLine=
			\|Product=G4
			\|ArticleType=Product
			\|Type=Poor Quality
			\|Description=
			}}
	The '''LG G4''' [[Android]] smartphone developed by [[LG]] Electronics as part of the {{Wplink\|LG G series}} of smartphones was released in April 2015.		The '''LG G4''' [[Android]] smartphone developed by [[LG]] Electronics as part of the {{Wplink\|LG G series}} of smartphones was released in April 2015.

Beanie Bo: Beanie Bo moved page LG G4 Incident to LG G4 malfunctions: accuracy

2025-09-06T02:41:26Z

Beanie Bo moved page LG G4 Incident to LG G4 malfunctions: accuracy

← Older revision		Revision as of 02:41, 6 September 2025
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93.147.229.58: rewording a bit

2025-08-16T10:43:22Z

rewording a bit

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	*Charging port death{{Citation needed}}		*Charging port death{{Citation needed}}
	*Speaker function damage{{Citation needed}}		*Speaker function damage{{Citation needed}}
	*Touchscreen not turning on with tap to wake, random LED blinking notifications despite no new messages, keyboard glitches ~~and countless others~~.<ref name=":0" />		*Touchscreen not turning on with tap to wake, random LED blinking notifications despite no new messages, and keyboard glitches among other issues.<ref name=":0" />

	==Class-action lawsuit==		==Class-action lawsuit==

93.147.229.58: /* References */

2025-08-16T10:41:45Z

References

← Older revision		Revision as of 10:41, 16 August 2025
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	In 2015 it was identified that the G4 was experiencing touchscreen issues, making the device unresponsive or causing the device to restart.<ref>{{Cite web \|first=Ketan \|last=Pratap \|title=Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating \|url=https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|website=Gadgets 360 \|date=17 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20221001181541/https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|archive-date=1 Oct 2022}}</ref> LG released several patches in an attempt to rectify the issue, although some patches had to be pulled because they caused more problems to the device itself. By November 2015, LG released a series of software updates to address the issue.<ref>{{Cite web \|first=Anu \|last=Passary \|title=LG Outs Fix For LG G4 Touchscreen Issues \|url=https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm \|website=Tech Times \|date=6 Jun 2015		In 2015 it was identified that the G4 was experiencing touchscreen issues, making the device unresponsive or causing the device to restart.<ref>{{Cite web \|first=Ketan \|last=Pratap \|title=Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating \|url=https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|website=Gadgets 360 \|date=17 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20221001181541/https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|archive-date=1 Oct 2022}}</ref> LG released several patches in an attempt to rectify the issue, although some patches had to be pulled because they caused more problems to the device itself. By November 2015, LG released a series of software updates to address the issue.<ref>{{Cite web \|first=Anu \|last=Passary \|title=LG Outs Fix For LG G4 Touchscreen Issues \|url=https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm \|website=Tech Times \|date=6 Jun 2015
	\|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150623144513/https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm		\|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150623144513/https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm
	\|archive-date=23 Jun 2015}}</ref><ref>{{Cite web \|first=Cory \|last=Gunther \|title=LG G4 Touchscreen Problems Fixed in New Update \|url=https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|website=Gotta Be Mobile \|date=25 Nov 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20170305201051/https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|archive-date=5 Mar 2017}}</ref>		\|archive-date=23 Jun 2015}}</ref><ref name=":0">{{Cite web \|first=Cory \|last=Gunther \|title=LG G4 Touchscreen Problems Fixed in New Update \|url=https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|website=Gotta Be Mobile \|date=25 Nov 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20170305201051/https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|archive-date=5 Mar 2017}}</ref>

	===Boot looping===		===Boot looping===
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	*Charging port death{{Citation needed}}		*Charging port death{{Citation needed}}
	*Speaker function damage{{Citation needed}}		*Speaker function damage{{Citation needed}}
	*~~Double~~ tap ~~features~~ no ~~longer functioning{{Citation needed}}~~		*Touchscreen not turning on with tap to wake, random LED blinking notifications despite no new messages, keyboard glitches and countless others.<ref name=":0" />

	==Class-action lawsuit==		==Class-action lawsuit==

Cj: small edits to improve tone

2025-08-12T19:55:15Z

small edits to improve tone

← Older revision		Revision as of 19:55, 12 August 2025
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	The '''LG G4''' ~~was an~~ [[Android]] smartphone developed by [[LG]] Electronics as part of the {{Wplink\|LG G series}} of smartphones ~~and~~ was released in April 2015.		The '''LG G4''' [[Android]] smartphone developed by [[LG]] Electronics as part of the {{Wplink\|LG G series}} of smartphones was released in April 2015.

	Shortly after its release, it was found to have issues that resulted in the device ~~becoming~~ unstable, inoperable or ~~even so far as~~ to cause {{Wplink\|data loss}}. LG released a series of forced updates, which were automatically installed without the user's consent.<ref>{{Cite web \|first=Nicole \|last=Arce \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times \|date=10 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150612201958/https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|archive-date=12 Jun 2015}}</ref>		Shortly after its release, it was found to have issues that resulted in the device to become unstable, inoperable, or to cause {{Wplink\|data loss}}. LG released a series of forced updates, which were automatically installed without the user's consent.<ref>{{Cite web \|first=Nicole \|last=Arce \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times \|date=10 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150612201958/https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|archive-date=12 Jun 2015}}</ref>

	==Issues==		==Issues==
	===Touchscreen===		===Touchscreen===
	In 2015 it was identified that the G4 was experiencing touchscreen issues, making the device unresponsive or causing the device to restart.<ref>{{Cite web \|first=Ketan \|last=Pratap \|title=Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating \|url=https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|website=Gadgets 360 \|date=17 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20221001181541/https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|archive-date=1 Oct 2022}}</ref> LG released several patches in an attempt to rectify the issue, ~~however~~ some ~~of the~~ patches had to be pulled as they caused more problems to the device itself. By November 2015, LG ~~had~~ released a series of software updates to address the issue.<ref>{{Cite web \|first=Anu \|last=Passary \|title=LG Outs Fix For LG G4 Touchscreen Issues \|url=https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm \|website=Tech Times \|date=6 Jun 2015		In 2015 it was identified that the G4 was experiencing touchscreen issues, making the device unresponsive or causing the device to restart.<ref>{{Cite web \|first=Ketan \|last=Pratap \|title=Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating \|url=https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|website=Gadgets 360 \|date=17 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20221001181541/https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|archive-date=1 Oct 2022}}</ref> LG released several patches in an attempt to rectify the issue, although some patches had to be pulled because they caused more problems to the device itself. By November 2015, LG released a series of software updates to address the issue.<ref>{{Cite web \|first=Anu \|last=Passary \|title=LG Outs Fix For LG G4 Touchscreen Issues \|url=https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm \|website=Tech Times \|date=6 Jun 2015
	\|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150623144513/https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm		\|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150623144513/https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm
	\|archive-date=23 Jun 2015}}</ref><ref>{{Cite web \|first=Cory \|last=Gunther \|title=LG G4 Touchscreen Problems Fixed in New Update \|url=https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|website=Gotta Be Mobile \|date=25 Nov 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20170305201051/https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|archive-date=5 Mar 2017}}</ref>		\|archive-date=23 Jun 2015}}</ref><ref>{{Cite web \|first=Cory \|last=Gunther \|title=LG G4 Touchscreen Problems Fixed in New Update \|url=https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|website=Gotta Be Mobile \|date=25 Nov 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20170305201051/https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|archive-date=5 Mar 2017}}</ref>

	===Boot looping===		===Boot looping===
	From ~~approximately~~ September 2015, users reported an issue ~~in the~~ device ~~wherein~~ it would ~~constantly~~ cycle between booting and restarting without being operable (known as a "{{Wplink\|Booting#Bootloop\|boot loop}}").<ref>{{Cite web \|first=Andrew \|last=Williams \|title=LG G4 Bootloop Problem: Global Software Upgrade Centre the final fix? \|url=https://www.trustedreviews.com/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|website=Trusted Reviews \|date=12 Apr 2018 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20180604022107/http://www.trustedreviews.com:80/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|archive-date=4 Jun 2018}}</ref> Initially appearing to only affect a small number of devices, the issue quickly became more widespread and by the end of 2015 it was apparent that this issue could afflict almost any model.		From around September 2015, users reported an issue with device where it would continuously cycle between booting and restarting without being operable (known as a "{{Wplink\|Booting#Bootloop\|boot loop}}").<ref>{{Cite web \|first=Andrew \|last=Williams \|title=LG G4 Bootloop Problem: Global Software Upgrade Centre the final fix? \|url=https://www.trustedreviews.com/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|website=Trusted Reviews \|date=12 Apr 2018 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20180604022107/http://www.trustedreviews.com:80/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|archive-date=4 Jun 2018}}</ref> Initially appearing to only affect a small number of devices, the issue quickly became more widespread and by the end of 2015 it was apparent that this issue could afflict almost any model.

	Users either complained that the devices were not having appropriate repairs undertaken or called for LG to acknowledge ~~that~~ there was a major fault with the devices. In some instances users started online petitions calling for LG to address their concerns.<ref>{{Cite web \|first=Santiago \|last=Archila \|title=Launch a replacement program for defective LG G4s \|url=https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|website=change.org \|date=2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20161016135326/https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|archive-date=16 Oct 2016}}</ref>		Users either complained that the devices were not having appropriate repairs undertaken or called for LG to acknowledge there was a major fault with the devices. In some instances users started online petitions calling for LG to address their concerns.<ref>{{Cite web \|first=Santiago \|last=Archila \|title=Launch a replacement program for defective LG G4s \|url=https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|website=change.org \|date=2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20161016135326/https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|archive-date=16 Oct 2016}}</ref>

	LG acknowledged ~~in January 2016 that there was a~~ hardware issue causing the boot loop and ~~advised~~ they would repair or replace affected devices.<ref>{{Cite web \|first=Kris \|last=Carlon \|title=LG admits G4 bootloop problem is a hardware fault, will repair affected devices \|url=https://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ \|website=Android Authority \|date=26 Jan 2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20160127084809/https://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ \|archive-date=27 Jan 2016}}</ref> LG did not offer assistance with the recovery of data from affected devices.		In January 2016, LG acknowledged the hardware issue causing the boot loop and announced they would repair or replace affected devices.<ref>{{Cite web \|first=Kris \|last=Carlon \|title=LG admits G4 bootloop problem is a hardware fault, will repair affected devices \|url=https://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ \|website=Android Authority \|date=26 Jan 2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20160127084809/https://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ \|archive-date=27 Jan 2016}}</ref> LG did not offer assistance with the recovery of data from affected devices.

	It was identified that the fault was caused by detached soldering between components, resulting in lost user data and complete interoperability of the affected devices.		It was identified that the fault was caused by detached soldering between components, resulting in lost user data and complete interoperability of the affected devices.

	===Other issues===		===Other issues===

Madotea: Minor grammar edits in the first paragraph

2025-08-12T13:33:53Z

Minor grammar edits in the first paragraph

← Older revision		Revision as of 13:33, 12 August 2025
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	The '''LG G4''' was an [[Android]] smartphone developed by [[LG]] Electronics as part of the {{Wplink\|LG G series}} of smartphones and was released in April 2015.		The '''LG G4''' was an [[Android]] smartphone developed by [[LG]] Electronics as part of the {{Wplink\|LG G series}} of smartphones and was released in April 2015.

	Shortly after its release, it was found to have issues that resulted in the device becoming unstable, inoperable or even so far as {{Wplink\|data loss}}. LG released a series of forced updates ~~where the phones~~ installed ~~them~~ without the user's consent ~~or permission~~.<ref>{{Cite web \|first=Nicole \|last=Arce \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times \|date=10 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150612201958/https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|archive-date=12 Jun 2015}}</ref>		Shortly after its release, it was found to have issues that resulted in the device becoming unstable, inoperable or even so far as to cause {{Wplink\|data loss}}. LG released a series of forced updates, which were automatically installed without the user's consent.<ref>{{Cite web \|first=Nicole \|last=Arce \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times \|date=10 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150612201958/https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|archive-date=12 Jun 2015}}</ref>

	==Issues==		==Issues==

Sojourna at 03:10, 12 July 2025

2025-07-12T03:10:06Z

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	~~{{DISPLAYTITLE:LG G4}}~~
	{{Incomplete}}		{{Incomplete}}
	{{ToneWarning}}		{{ToneWarning}}

	The LG G4 is an [[Android]] smartphone developed by LG Electronics as part of the LG G series of smartphones and was released in April 2015.		The '''LG G4''' was an [[Android]] smartphone developed by [[LG]] Electronics as part of the {{Wplink\|LG G series}} of smartphones and was released in April 2015.

	Shortly after its release it was found to have issues ~~which~~ resulted in the device becoming unstable, inoperable or ~~resulted in~~ data loss. LG released a series of forced updates where the phones installed them without the user's consent or permission. <ref>{{Cite web ~~\|last=Arce~~ \|first=Nicole \|~~date~~=~~2015-06-10~~ \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times}}</ref>		Shortly after its release, it was found to have issues that resulted in the device becoming unstable, inoperable or even so far as {{Wplink\|data loss}}. LG released a series of forced updates where the phones installed them without the user's consent or permission.<ref>{{Cite web \|first=Nicole \|last=Arce \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times \|date=10 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150612201958/https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|archive-date=12 Jun 2015}}</ref>

	====Touchscreen ~~Issues=~~===		==Issues==
	In 2015 it was identified that the G4 was experiencing touchscreen issues making the device unresponsive or causing the device to restart. <ref>{{Cite web ~~\|last=Pratap~~ \|first=Ketan \|~~date~~=~~2015-06-17~~ \|title=Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating \|url=https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|website=Gadgets 360}}</ref> LG released several patches in an attempt to rectify the issue, however some of the patches had to be pulled as they caused more problems to the device itself. By November 2015 LG released a series of software updates to address the issue. <ref>{{Cite web ~~\|last=Passary~~ \|first=Anu \|~~date~~=~~2015-06-22~~ \|title=LG Outs Fix For LG G4 Touchscreen Issues \|url=https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm \|website=Tech Times}}</ref><ref>{{Cite web ~~\|last=Gunther~~ \|first=Cory \|~~date~~=~~2015-11-25~~ \|title=LG G4 Touchscreen Problems Fixed in New Update \|url=https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|website=Gotta Be Mobile}}</ref>		===Touchscreen===
			In 2015 it was identified that the G4 was experiencing touchscreen issues, making the device unresponsive or causing the device to restart.<ref>{{Cite web \|first=Ketan \|last=Pratap \|title=Some LG G4 Users Reporting Touchscreen Issues; LG Says It's Investigating \|url=https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|website=Gadgets 360 \|date=17 Jun 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20221001181541/https://www.gadgets360.com/mobiles/news/some-lg-g4-users-reporting-touchscreen-issues-lg-says-its-investigating-704572 \|archive-date=1 Oct 2022}}</ref> LG released several patches in an attempt to rectify the issue, however some of the patches had to be pulled as they caused more problems to the device itself. By November 2015, LG had released a series of software updates to address the issue.<ref>{{Cite web \|first=Anu \|last=Passary \|title=LG Outs Fix For LG G4 Touchscreen Issues \|url=https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm \|website=Tech Times \|date=6 Jun 2015
			\|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20150623144513/https://www.techtimes.com/articles/62417/20150622/lg-outs-fix-for-lg-g4-touchscreen-issues.htm
			\|archive-date=23 Jun 2015}}</ref><ref>{{Cite web \|first=Cory \|last=Gunther \|title=LG G4 Touchscreen Problems Fixed in New Update \|url=https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|website=Gotta Be Mobile \|date=25 Nov 2015 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20170305201051/https://www.gottabemobile.com/lg-g4-touchscreen-problems-fixed-in-new-update/ \|archive-date=5 Mar 2017}}</ref>

	====Boot ~~loop Issues=~~===		===Boot looping===
	From approximately September 2015 users reported an issue in the device ~~where~~ it ~~would be stuck in a 'boot loop' where the device~~ would constantly cycle between booting and restarting without being operable. <ref>[https://www.trustedreviews.com/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 ~~LG G4 Bootloop Problem~~: ~~Global Software Upgrade Centre the final~~ fix~~? written by Andrew Williams on Trusted Reviews]~~</ref> Initially appearing to only affect a small number of devices, the issue quickly became more widespread and by the end of 2015 it was apparent that this issue could afflict almost any model.		From approximately September 2015, users reported an issue in the device wherein it would constantly cycle between booting and restarting without being operable (known as a "{{Wplink\|Booting#Bootloop\|boot loop}}").<ref>{{Cite web \|first=Andrew \|last=Williams \|title=LG G4 Bootloop Problem: Global Software Upgrade Centre the final fix? \|url=https://www.trustedreviews.com/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|website=Trusted Reviews \|date=12 Apr 2018 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20180604022107/http://www.trustedreviews.com:80/opinion/lg-g4-bootloop-problem-how-to-diagnose-and-fix-2946272 \|archive-date=4 Jun 2018}}</ref> Initially appearing to only affect a small number of devices, the issue quickly became more widespread and by the end of 2015 it was apparent that this issue could afflict almost any model.

	~~User complains cited~~ that the devices were ~~either~~ not having appropriate repairs undertaken or ~~calling~~ for LG to acknowledge that there was a major fault with the devices. In some instances users online ~~started~~ petitions calling for LG to address their concerns. <ref>{{Cite web \|title=Launch a replacement program for defective LG G4s \|url=https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|website=change.org}}</ref>		Users either complained that the devices were not having appropriate repairs undertaken or called for LG to acknowledge that there was a major fault with the devices. In some instances users started online petitions calling for LG to address their concerns.<ref>{{Cite web \|first=Santiago \|last=Archila \|title=Launch a replacement program for defective LG G4s \|url=https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|website=change.org \|date=2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20161016135326/https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg-g4s \|archive-date=16 Oct 2016}}</ref>

	LG acknowledged in January 2016 that there was a hardware issue causing the boot loop and advised they would repair or replace affected devices.<ref>{{Cite web ~~\|last=Carlon~~ \|first=Kris \|~~date~~=~~2016-01-26~~ \|title=LG admits G4 bootloop problem is a hardware fault, will repair affected devices \|url=https://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ \|website=Android Authority}}</ref> LG did not offer assistance with the recovery of data from affected devices.		LG acknowledged in January 2016 that there was a hardware issue causing the boot loop and advised they would repair or replace affected devices.<ref>{{Cite web \|first=Kris \|last=Carlon \|title=LG admits G4 bootloop problem is a hardware fault, will repair affected devices \|url=https://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ \|website=Android Authority \|date=26 Jan 2016 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20160127084809/https://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/ \|archive-date=27 Jan 2016}}</ref> LG did not offer assistance with the recovery of data from affected devices.

	It was identified that the fault was caused by detached ~~the~~ soldering between components, resulting in lost user data, and complete interoperability of the ~~affect~~ devices.		It was identified that the fault was caused by detached soldering between components, resulting in lost user data and complete interoperability of the affected devices.

	====Other ~~Issues=~~===		===Other issues===
	Other problems ~~include~~:		Other problems included:

	*~~charging~~ port death{{Citation needed}},		*Charging port death{{Citation needed}}
	*~~speaker~~ function damage{{Citation needed}},		*Speaker function damage{{Citation needed}}
	*~~and double~~ tap features no longer functioning{{Citation needed}}.		*Double tap features no longer functioning{{Citation needed}}

	===Class ~~Action Lawsuit=~~==		==Class-action lawsuit==
	LG ~~ended up settling~~ one class-action lawsuit in relation to boot loop issues in the USA with LG offering affected device owners ~~with~~ either $~~400~~ in cash or $700 in credit to buying an alternative LG device.<ref>{{Cite web ~~\|last=Gartenberg~~ \|first=Chaim \|~~date~~=~~2018-01-31~~ \|title=LG settles bootloop lawsuit with $425 in cash or a $700 rebate toward a new LG phone \|url=https://www.theverge.com/circuitbreaker/2018/1/31/16957332/lg-bootloop-lawsuit-settlement-g4-v10-v20-nexus-5x-g5 \|website=The Verge}}</ref>		LG settled one class-action lawsuit in relation to boot loop issues in the USA, with LG offering affected device owners either $425 in cash or $700 in store credit to buying an alternative LG device.<ref>{{Cite web \|first=Chaim \|last=Gartenberg \|title=LG settles bootloop lawsuit with $425 in cash or a $700 rebate toward a new LG phone
			\|url=https://www.theverge.com/circuitbreaker/2018/1/31/16957332/lg-bootloop-lawsuit-settlement-g4-v10-v20-nexus-5x-g5 \|website=The Verge \|date=31 Jan 2018 \|access-date=11 Jul 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20180201022442/https://www.theverge.com/circuitbreaker/2018/1/31/16957332/lg-bootloop-lawsuit-settlement-g4-v10-v20-nexus-5x-g5 \|archive-date=1 Feb 2018}}</ref>

	==References==		==References==
	{{~~reflist~~}}{{DEFAULTSORT:LG G4}}		{{Reflist}}

			{{DEFAULTSORT:LG G4}}
	[[Category:LG]]		[[Category:LG]]
	[[Category:LG G4 phone]]		[[Category:LG G4 phone]]

Sojourna: Sojourna moved page LG G4 Fiasco to LG G4 Incident: Moved per policy on tone usage

2025-07-12T01:33:16Z

Sojourna moved page LG G4 Fiasco to LG G4 Incident: Moved per policy on tone usage

← Older revision		Revision as of 01:33, 12 July 2025
(No difference)

SinexTitan: fixed a small mistake I made

2025-06-11T14:58:41Z

fixed a small mistake I made

← Older revision		Revision as of 14:58, 11 June 2025
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	The LG G4 is an [[Android]] smartphone developed by LG Electronics as part of the LG G ~~eries~~ of smartphones and was released in April 2015.		The LG G4 is an [[Android]] smartphone developed by LG Electronics as part of the LG G series of smartphones and was released in April 2015.

	Shortly after its release it was found to have issues which resulted in the device becoming unstable, inoperable or resulted in data loss. LG released a series of forced updates where the phones installed them without the user's consent or permission. <ref>{{Cite web \|last=Arce \|first=Nicole \|date=2015-06-10 \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times}}</ref>		Shortly after its release it was found to have issues which resulted in the device becoming unstable, inoperable or resulted in data loss. LG released a series of forced updates where the phones installed them without the user's consent or permission. <ref>{{Cite web \|last=Arce \|first=Nicole \|date=2015-06-10 \|title=AT&T LG G4 Users Complain Of Automatic Update: What's Happening? \|url=https://www.techtimes.com/articles/59241/20150610/at-t-lg-g4-users-complain-of-automatic-update-whats-happening.htm \|website=Tech Times}}</ref>