Nitro PDF License Deactivating - Revision history

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T06:51:33Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 06:51, 23 February 2026
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	}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of Niro PDF, stating they would be revoking the licenses remotely.		}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of Niro PDF, stating they would be revoking the licenses remotely.
	==Background==		==Background==
	Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription service for the newer version with security improvements.<ref>{{Cite web\|url= https://community.gonitro.com/topic/21958-license-deactivating/\|title= License Deactivating\|author=S Robinson\|date=2025-05-08\|work=Nitro Community\|access-date=2025-08-16}}</ref>		Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription service for the newer version with security improvements.<ref>{{Cite web\|url= https://community.gonitro.com/topic/21958-license-deactivating/\|title= License Deactivating\|author=S Robinson\|date=2025-05-08\|work=Nitro Community\|access-date=2025-08-16 \|archive-url=http://web.archive.org/web/20250817002248/https://community.gonitro.com/topic/21958-license-deactivating/ \|archive-date=17 Aug 2025}}</ref>

	==[Incident]==		==[Incident]==

AnotherConsumerRightsPerson: /* [Incident] */ rm template I'm about to delete with AutoWikiBrowser

2025-11-21T18:57:30Z

[Incident]: rm template I'm about to delete with AutoWikiBrowser

← Older revision		Revision as of 18:57, 21 November 2025
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	On May 5, 2025, Nitro sent the following email to perpetual license holders:		On May 5, 2025, Nitro sent the following email to perpetual license holders:

	~~{{Quote\|~~We are reaching out to notify you that your Nitro PDF for Windows license(s) with the serial number(s) listed below will be deactivated within the next 30 days and no longer supported. Following deactivation, you will be unable to access advanced functionality, including PDF editing and conversion.		<blockquote>We are reaching out to notify you that your Nitro PDF for Windows license(s) with the serial number(s) listed below will be deactivated within the next 30 days and no longer supported. Following deactivation, you will be unable to access advanced functionality, including PDF editing and conversion.

	Serial number: --redacted--------		Serial number: --redacted--------
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	To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.		To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.

	Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you.}}		Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you.</blockquote>

	==References==		==References==

AnotherConsumerRightsPerson: delinkification

2025-09-22T19:35:51Z

delinkification

← Older revision		Revision as of 19:35, 22 September 2025
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	\|Type=Service Termination, Planned Obsolescence		\|Type=Service Termination, Planned Obsolescence
	\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.		\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.
	}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of [[Niro PDF]], stating they would be revoking the licenses remotely.		}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of Niro PDF, stating they would be revoking the licenses remotely.
	==Background==		==Background==
	Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription service for the newer version with security improvements.<ref>{{Cite web\|url= https://community.gonitro.com/topic/21958-license-deactivating/\|title= License Deactivating\|author=S Robinson\|date=2025-05-08\|work=Nitro Community\|access-date=2025-08-16}}</ref>		Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription service for the newer version with security improvements.<ref>{{Cite web\|url= https://community.gonitro.com/topic/21958-license-deactivating/\|title= License Deactivating\|author=S Robinson\|date=2025-05-08\|work=Nitro Community\|access-date=2025-08-16}}</ref>

Mr Pollo at 11:52, 16 August 2025

2025-08-16T11:52:58Z

← Older revision		Revision as of 11:52, 16 August 2025
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	}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of [[Niro PDF]], stating they would be revoking the licenses remotely.		}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of [[Niro PDF]], stating they would be revoking the licenses remotely.
	==Background==		==Background==
	Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription service for the newer version with security improvements.<ref>{{Cite web\|url= https://community.gonitro.com/topic/21958-license-deactivating/\|title= License Deactivating\|author=S Robinson\|date=2025-05-08-work=Nitro Community\|access-date=2025-08-16}}</ref>		Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription service for the newer version with security improvements.<ref>{{Cite web\|url= https://community.gonitro.com/topic/21958-license-deactivating/\|title= License Deactivating\|author=S Robinson\|date=2025-05-08\|work=Nitro Community\|access-date=2025-08-16}}</ref>

	==[Incident]==		==[Incident]==

Mr Pollo at 11:52, 16 August 2025

2025-08-16T11:52:22Z

← Older revision		Revision as of 11:52, 16 August 2025
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			{{Stub}}
	{{IncidentCargo		{{IncidentCargo
	\|Company=Nitro Software		\|Company=Nitro Software
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	\|Type=Service Termination, Planned Obsolescence		\|Type=Service Termination, Planned Obsolescence
	\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.		\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.
	}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders, stating they would be revoking ~~our license~~ remotely.		}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of [[Niro PDF]], stating they would be revoking the licenses remotely.
	==Background==		==Background==
	Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription.		Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription service for the newer version with security improvements.<ref>{{Cite web\|url= https://community.gonitro.com/topic/21958-license-deactivating/\|title= License Deactivating\|author=S Robinson\|date=2025-05-08-work=Nitro Community\|access-date=2025-08-16}}</ref>

	==[Incident]==		==[Incident]==
	On May 5, 2025, Nitro sent the following email to perpetual license holders:		On May 5, 2025, Nitro sent the following email to perpetual license holders:

	We are reaching out to notify you that your Nitro PDF for Windows license(s) with the serial number(s) listed below will be deactivated within the next 30 days and no longer supported. Following deactivation, you will be unable to access advanced functionality, including PDF editing and conversion.		{{Quote\|We are reaching out to notify you that your Nitro PDF for Windows license(s) with the serial number(s) listed below will be deactivated within the next 30 days and no longer supported. Following deactivation, you will be unable to access advanced functionality, including PDF editing and conversion.

	Serial number: --redacted--------		Serial number: --redacted--------
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	To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.		To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.

	Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you.		Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you.}}

	==References==		==References==
	{{reflist}}~~https~~://web.archive.org/web/20250815162935/https://community.gonitro.com/topic/21958-license-deactivating/ you can see here a customer complaining about this on the forums, and official Nitro response, stating "These versions are no longer supported due to security compliance."		{{reflist}}

			[[Category:Niro PDF]]

98.97.153.169: updated details

2025-08-15T16:43:48Z

updated details

← Older revision		Revision as of 16:43, 15 August 2025
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	\|Type=Service Termination, Planned Obsolescence		\|Type=Service Termination, Planned Obsolescence
	\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.		\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.
	}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders, stating they would be revoking our license remotely.~~{{Ph-I-Int}}~~		}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders, stating they would be revoking our license remotely.
	==Background==		==Background==
	~~{{Ph-I-B}}~~		Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription.

	==[Incident]==		==[Incident]==
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	To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.		To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.

	~~===~~ Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you. ~~===~~		Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you.

	~~=== [Company]'s response ===~~
	~~{{Ph-I-ComR}}~~


	~~==Lawsuit==~~
	~~{{Ph-I-L}}~~


	~~==Consumer response==~~
	~~{{Ph-I-ConR}}~~


	==References==		==References==
	{{reflist}}https://web.archive.org/web/20250815162935/https://community.gonitro.com/topic/21958-license-deactivating/ you can see here a customer complaining about this on the forums, and official Nitro response, stating "These versions are no longer supported due to security compliance."~~{{Ph-I-C}}~~		{{reflist}}https://web.archive.org/web/20250815162935/https://community.gonitro.com/topic/21958-license-deactivating/ you can see here a customer complaining about this on the forums, and official Nitro response, stating "These versions are no longer supported due to security compliance."

98.97.153.169: added references

2025-08-15T16:41:49Z

added references

← Older revision		Revision as of 16:41, 15 August 2025
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	\|Type=Service Termination, Planned Obsolescence		\|Type=Service Termination, Planned Obsolescence
	\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.		\|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.
	}}		}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders, stating they would be revoking our license remotely.{{Ph-I-Int}}
	{{Ph-I-Int}}
	==Background==		==Background==
	{{Ph-I-B}}		{{Ph-I-B}}

	==[Incident]==		==[Incident]==
	~~{{Ph-I-I}}~~		On May 5, 2025, Nitro sent the following email to perpetual license holders:

	===[Company]'s response===		We are reaching out to notify you that your Nitro PDF for Windows license(s) with the serial number(s) listed below will be deactivated within the next 30 days and no longer supported. Following deactivation, you will be unable to access advanced functionality, including PDF editing and conversion.

			Serial number: --redacted--------

			We apologize for any inconvenience this may cause, but to uphold our commitment to security, it is necessary to phase out the use of deprecating technology.

			Please accept an upgrade to Nitro PDF Standard, our latest PDF solution with expanded features and benefits, at a significantly discounted price of USD $50.00 per year (price may vary by region). We have locked in this price through the first three years of your subscription, applicable for up to 20 licenses.

			Nitro PDF Standard includes several advantages and enhancements, such as continuous updates, flexible device access, easy activation, and access to the latest AI and product innovations.

			To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.

			=== Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you. ===

			=== [Company]'s response ===
	{{Ph-I-ComR}}		{{Ph-I-ComR}}

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	==References==		==References==
	{{reflist}}		{{reflist}}https://web.archive.org/web/20250815162935/https://community.gonitro.com/topic/21958-license-deactivating/ you can see here a customer complaining about this on the forums, and official Nitro response, stating "These versions are no longer supported due to security compliance."{{Ph-I-C}}

	{{Ph-I-C}}

98.97.153.169: Company sent an email on May 5, stating "

2025-08-15T16:33:57Z

Company sent an email on May 5, stating "

New page

{{IncidentCargo
|Company=Nitro Software
|StartDate=2025-05-07
|EndDate=2025-05-07
|Status=Active
|ProductLine=Nitro PDF
|Product=Nitro PDF
|ArticleType=Product
|Type=Service Termination, Planned Obsolescence
|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.
}}
{{Ph-I-Int}}
==Background==
{{Ph-I-B}}

==[Incident]==
{{Ph-I-I}}

===[Company]'s response===
{{Ph-I-ComR}}

==Lawsuit==
{{Ph-I-L}}

==Consumer response==
{{Ph-I-ConR}}

==References==
{{reflist}}

{{Ph-I-C}}