Panda Express - Revision history

Mr Pollo at 21:03, 17 March 2026

2026-03-17T21:03:05Z

← Older revision		Revision as of 21:03, 17 March 2026
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			{{Incomplete}}
	{{CompanyCargo		{{CompanyCargo
	\|Founded=1983		\|Founded=1983

SquidthePlummer: added and changed some things, needs improvement tho

2026-03-13T20:50:23Z

added and changed some things, needs improvement tho

← Older revision		Revision as of 20:50, 13 March 2026
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	\|Type=Subsidiary		\|Type=Subsidiary
	\|Website=https://www.pandaexpress.com/		\|Website=https://www.pandaexpress.com/
	}}Founded in 1983 by ~~Andrew and Peggy Cherng~~, [[wikipedia:Panda_Express\|Panda Express]] is a American fast food restaurant specializing in Chinese food. It is the largest Asian chain restaurant in the United States and spans across over 2500 locations worldwide.<ref>{{Cite web \|date=14 October 2025 \|title=Number of Panda Express restaurants in the United States in 2025 \|url=https://www.scrapehero.com/location-reports/Panda%20Express-USA/ \|url-status=live \|access-date=13 March 2026 \|website=Scrapehero}}</ref>		}}Founded in 1983 and owned by [[wikipedia:Panda_Restaurant_Group#Companies\|Panda Restaurant Group]], [[wikipedia:Panda_Express\|Panda Express]] is a American fast food restaurant specializing in Chinese food. It is the largest Asian chain restaurant in the United States and spans across over 2500 locations worldwide.<ref>{{Cite web \|date=14 October 2025 \|title=Number of Panda Express restaurants in the United States in 2025 \|url=https://www.scrapehero.com/location-reports/Panda%20Express-USA/ \|url-status=live \|access-date=13 March 2026 \|website=Scrapehero}}</ref>

	==Consumer-impact summary==		==Consumer-impact summary==

SquidthePlummer: added intro

2026-03-13T20:44:04Z

added intro

← Older revision		Revision as of 20:44, 13 March 2026
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	\|Type=Subsidiary		\|Type=Subsidiary
	\|Website=https://www.pandaexpress.com/		\|Website=https://www.pandaexpress.com/
	}}		}}Founded in 1983 by Andrew and Peggy Cherng, [[wikipedia:Panda_Express\|Panda Express]] is a American fast food restaurant specializing in Chinese food. It is the largest Asian chain restaurant in the United States and spans across over 2500 locations worldwide.<ref>{{Cite web \|date=14 October 2025 \|title=Number of Panda Express restaurants in the United States in 2025 \|url=https://www.scrapehero.com/location-reports/Panda%20Express-USA/ \|url-status=live \|access-date=13 March 2026 \|website=Scrapehero}}</ref>
	~~{{Ph-C-Int}}~~

	[[wikipedia:Panda_Express\|Panda Express]] is ~~also,~~ <s>~~you guessed it~~</s>~~, a company =]~~

	==Consumer-impact summary==		==Consumer-impact summary==
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	*[[McDonald's]]		*[[McDonald's]]
	*Pei Wei		*Pei Wei
	*Pick Up Stix		*Pick Up Stix

	==References==		==References==

SquidthePlummer: added link and see also, also removed 1 incident previously due to incident revolving around its parent company

2026-03-13T18:59:07Z

added link and see also, also removed 1 incident previously due to incident revolving around its parent company

← Older revision		Revision as of 18:59, 13 March 2026
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	==See also==		==See also==

	*McDonald's		*[[McDonald's]]
			*Pei Wei
			*Pick Up Stix

	==References==		==References==

SquidthePlummer at 18:53, 13 March 2026

2026-03-13T18:53:43Z

← Older revision		Revision as of 18:53, 13 March 2026
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	===Hidden Driver Delivery Fee Charge===		===Hidden Driver Delivery Fee Charge===
	On July 1, 2021, a lawsuits was filed by Natasha Scott against Panda Express after promising a $2.95 delivery fee to customers via their website and mobile app around early 2020, however the company applies a "Service Fee" (represented as Tax and Fees on ordering screens) that charge customers 10% extra exclusively on food delivery orders. Additionally, the company failed to notify consumers of the "Service Fee", claiming it was for a "digital experience".<ref>{{Cite web \|last=Rizzi \|first=Corrado \|date=9 July 2021 \|title=Panda Express Hit with Class Action Over Allegedly Hidden Service Charge on Delivery Orders \|url=https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders \|url-status=live \|access-date=12 March 2026 \|website=ClassAction}}</ref> On November 20, 2023, the company reached a $1.4 million settlement that requires the company compensate customers who ordered between July 17, 2020, and February 16, 2022 up to $10.<ref>{{Cite web \|date=28 August 2023 \|title=Panda Express delivery fees $1.4M class action lawsuit settlement \|url=https://topclassactions.com/lawsuit-settlements/closed-settlements/panda-express-delivery-fees-1-4m-class-action-lawsuit-settlement/ \|url-status=live \|access-date=13 March 2026 \|website=Top Class Action}}</ref>		On July 1, 2021, a lawsuits was filed by Natasha Scott against Panda Express after promising a $2.95 delivery fee to customers via their website and mobile app around early 2020, however the company applies a "Service Fee" (represented as Tax and Fees on ordering screens) that charge customers 10% extra exclusively on food delivery orders. Additionally, the company failed to notify consumers of the "Service Fee", claiming it was for a "digital experience".<ref>{{Cite web \|last=Rizzi \|first=Corrado \|date=9 July 2021 \|title=Panda Express Hit with Class Action Over Allegedly Hidden Service Charge on Delivery Orders \|url=https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders \|url-status=live \|access-date=12 March 2026 \|website=ClassAction}}</ref> On November 20, 2023, the company reached a $1.4 million settlement that requires the company compensate customers who ordered between July 17, 2020, and February 16, 2022 up to $10.<ref>{{Cite web \|date=28 August 2023 \|title=Panda Express delivery fees $1.4M class action lawsuit settlement \|url=https://topclassactions.com/lawsuit-settlements/closed-settlements/panda-express-delivery-fees-1-4m-class-action-lawsuit-settlement/ \|url-status=live \|access-date=13 March 2026 \|website=Top Class Action}}</ref>

	~~===Data Breach===~~


	~~https://allaboutlawyer.com/panda-express-2-45-million-data-breach-class-action-settlement-case-no-24stcv12667-claim-up-to-5000-by-april-10-2026/~~

	~~https://topclassactions.com/lawsuit-settlements/open-lawsuit-settlements/2-45m-panda-restaurant-group-data-breach-class-action-settlement/~~

	~~https://executiveheadlines.com/food-beverage/panda-express-food-poisoning-lawsuit-trial~~

	==See also==		==See also==

SquidthePlummer: Added 2 more incidents

2026-03-13T18:49:15Z

Added 2 more incidents

← Older revision		Revision as of 18:49, 13 March 2026
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	==Incidents==		==Incidents==
	~~{{Ph-C-Inc}}~~

	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===Mishandling Carbon Dioxide on Soda Machines===		===Mishandling Carbon Dioxide on Soda Machines===
	https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide		In 2025, Panda Express was hit with a civil lawsuit in Riverside County Supreme Court after an investigation showcased the company's dangerous handling of Carbon Dioxide in [[wikipedia:Soda_fountain\|carbonated fountain beverage system]] across 500 locations in California, which can result in severe health implications or death. The lawsuits claims the company failed to provide Carbon Dioxide training to employees and failure to disclose employee training information. A $1.056 million settlement was reached on November 20, requiring Panda Express pay "$881,925 in civil penalties, $100,000 in supplemental environmental projects, and $75,000 in cost reimbursement."<ref>{{Cite web \|date=2 December 2025 \|title=Panda Express Restaurant Group, Inc., Ordered to Pay Over $1 Million for Hazardous Materials Business Plan Violations \|url=https://rivcoda.org/panda_express_violations \|url-status=live \|access-date=13 March 2026 \|website=Office of The District Attorney Country of Riverside}}</ref><ref>{{Cite web \|last=Jennings \|first=Lisa \|date=4 December 2025 \|title=Panda Express to pay $1M to settle charges of mishandling beverage station carbon dioxide \|url=https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide \|url-status=live \|access-date=13 March 2026 \|website=Restaurant Buisness}}</ref>

	https://~~rivcoda~~.org/~~panda_express_violations~~		===Hidden Driver Delivery Fee Charge===
			On July 1, 2021, a lawsuits was filed by Natasha Scott against Panda Express after promising a $2.95 delivery fee to customers via their website and mobile app around early 2020, however the company applies a "Service Fee" (represented as Tax and Fees on ordering screens) that charge customers 10% extra exclusively on food delivery orders. Additionally, the company failed to notify consumers of the "Service Fee", claiming it was for a "digital experience".<ref>{{Cite web \|last=Rizzi \|first=Corrado \|date=9 July 2021 \|title=Panda Express Hit with Class Action Over Allegedly Hidden Service Charge on Delivery Orders \|url=https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders \|url-status=live \|access-date=12 March 2026 \|website=ClassAction}}</ref> On November 20, 2023, the company reached a $1.4 million settlement that requires the company compensate customers who ordered between July 17, 2020, and February 16, 2022 up to $10.<ref>{{Cite web \|date=28 August 2023 \|title=Panda Express delivery fees $1.4M class action lawsuit settlement \|url=https://topclassactions.com/lawsuit-settlements/closed-settlements/panda-express-delivery-fees-1-4m-class-action-lawsuit-settlement/ \|url-status=live \|access-date=13 March 2026 \|website=Top Class Action}}</ref>

	~~https://www.latimes.com/business/story/2025-12-03/panda-express-pays-fine-for-failing-to-train-employees-on-handling-hazardous-materials~~		===Data Breach===

	https://kesq.com/news/california/2025/12/02/panda-express-to-pay-over-1-million-to-end-litigation-locally-elsewhere/<!-- for info above, this isnt really primarly foucsed on consumers, however it impacts them as heavily as other factors, even including death, so i thought i include it, as the consumers drink the product from the soda machine, so . . . . -->
	~~===Hidden Driver Delivery Fee Charge===~~
	~~https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders~~

	~~===Data Breach===~~
	https://allaboutlawyer.com/panda-express-2-45-million-data-breach-class-action-settlement-case-no-24stcv12667-claim-up-to-5000-by-april-10-2026/		https://allaboutlawyer.com/panda-express-2-45-million-data-breach-class-action-settlement-case-no-24stcv12667-claim-up-to-5000-by-april-10-2026/

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	https://executiveheadlines.com/food-beverage/panda-express-food-poisoning-lawsuit-trial		https://executiveheadlines.com/food-beverage/panda-express-food-poisoning-lawsuit-trial

	~~==Products==~~
	~~{{Ph-C-P}}~~

	==See also==		==See also==

	* McDonald's		*McDonald's

	==References==		==References==

SquidthePlummer at 06:33, 13 March 2026

2026-03-13T06:33:52Z

← Older revision		Revision as of 06:33, 13 March 2026
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	{{Ph-C-Int}}		{{Ph-C-Int}}

	[[wikipedia:Panda_Express\|Panda Express]]		[[wikipedia:Panda_Express\|Panda Express]] is also, <s>you guessed it</s>, a company =]

	==Consumer-impact summary==		==Consumer-impact summary==
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===Mishandling Carbon Dioxide on Soda Machines ===		===Mishandling Carbon Dioxide on Soda Machines===
	https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide		https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide

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	https://kesq.com/news/california/2025/12/02/panda-express-to-pay-over-1-million-to-end-litigation-locally-elsewhere/<!-- for info above, this isnt really primarly foucsed on consumers, however it impacts them as heavily as other factors, even including death, so i thought i include it, as the consumers drink the product from the soda machine, so . . . . -->		https://kesq.com/news/california/2025/12/02/panda-express-to-pay-over-1-million-to-end-litigation-locally-elsewhere/<!-- for info above, this isnt really primarly foucsed on consumers, however it impacts them as heavily as other factors, even including death, so i thought i include it, as the consumers drink the product from the soda machine, so . . . . -->


	===Hidden Driver Delivery Fee Charge===		===Hidden Driver Delivery Fee Charge===
	https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders		https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders
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	==See also==		==See also==
	~~{{Ph-C-SA}}~~
			* McDonald's

	==References==		==References==

SquidthePlummer: changes 1 thing ;)

2026-03-13T06:30:16Z

changes 1 thing ;)

← Older revision		Revision as of 06:30, 13 March 2026
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===Mishandling Carbon Dioxide===		===Mishandling Carbon Dioxide on Soda Machines ===
	https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide		https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide

SquidthePlummer: added more link, still a draft

2026-03-13T06:22:37Z

added more link, still a draft

← Older revision		Revision as of 06:22, 13 March 2026
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	=== Mishandling Carbon Dioxide ===		===Mishandling Carbon Dioxide===
	~~{{Main\|link to the main CR Wiki article}}~~https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide		https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide

	=== Hidden Driver Delivery Fee Charge ===		https://rivcoda.org/panda_express_violations

			https://www.latimes.com/business/story/2025-12-03/panda-express-pays-fine-for-failing-to-train-employees-on-handling-hazardous-materials

			https://kesq.com/news/california/2025/12/02/panda-express-to-pay-over-1-million-to-end-litigation-locally-elsewhere/<!-- for info above, this isnt really primarly foucsed on consumers, however it impacts them as heavily as other factors, even including death, so i thought i include it, as the consumers drink the product from the soda machine, so . . . . -->


			===Hidden Driver Delivery Fee Charge===
	https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders		https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders

SquidthePlummer: draft

2026-03-13T06:00:02Z

draft

← Older revision		Revision as of 06:00, 13 March 2026
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	}}		}}
	{{Ph-C-Int}}		{{Ph-C-Int}}

			[[wikipedia:Panda_Express\|Panda Express]]

	==Consumer-impact summary==		==Consumer-impact summary==
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	===~~Example incident one (''date'')~~===
	{{Main\|link to the main CR Wiki article}}		=== Mishandling Carbon Dioxide ===
	~~Short summary of the incident (could be the same as the summary preceding the article)~~.		{{Main\|link to the main CR Wiki article}}https://www.restaurantbusinessonline.com/beverage/panda-express-pay-1m-settle-charges-mishandling-beverage-station-carbon-dioxide
	===~~Example incident two (''date'')~~===
	...		=== Hidden Driver Delivery Fee Charge ===
			https://www.classaction.org/news/panda-express-hit-with-class-action-over-allegedly-hidden-service-charge-on-delivery-orders

			===Data Breach===
			https://allaboutlawyer.com/panda-express-2-45-million-data-breach-class-action-settlement-case-no-24stcv12667-claim-up-to-5000-by-april-10-2026/

			https://topclassactions.com/lawsuit-settlements/open-lawsuit-settlements/2-45m-panda-restaurant-group-data-breach-class-action-settlement/

			https://executiveheadlines.com/food-beverage/panda-express-food-poisoning-lawsuit-trial

	==Products==		==Products==