Primo Brands Water Service - Revision history

Mr Pollo at 15:47, 6 March 2026

2026-03-06T15:47:12Z

← Older revision		Revision as of 15:47, 6 March 2026
Line 1:		Line 1:
			{{Delete\|no references, self research}}
	{{CompanyCargo		{{CompanyCargo
	\|Founded=1955		\|Founded=1955

Mobert: Cleaned up a bit

2026-02-20T17:39:54Z

Cleaned up a bit

← Older revision		Revision as of 17:39, 20 February 2026
Line 9:		Line 9:


	* Mandatory arbitration		*Mandatory arbitration
	* Unilateral fee structure		*Unilateral fee structure
	* Difficulty canceling		*Difficulty canceling
	* Lack of transparency		*Lack of transparency
	* Support reps citing fees even before account creation		*Support reps citing fees even before account creation
	* Terms binding users without login		*Terms binding users without login



	The company uses deceitful sales tactic, by leasing the unit 1 dollar a month, with requirements in how much you order. They attempt to ~~sale "cleaning"~~ and other ~~"services" on~~ their water coolers, ~~but~~ are not ~~needed~~.		The company uses deceitful sales tactic, by leasing the unit 1 dollar a month, with requirements in how much you order. They also attempt to sell unnecessary “cleaning” and other service add‑ons for their water coolers, even though these services are not required for normal operation.

	If consumer wants to get out of a subscription, Primo Brands will attempt to charge you and take back the unit.		If consumer wants to get out of a subscription, Primo Brands will attempt to charge you and take back the unit.

	Attempting to call them for customer service, nets you fees. You have to contact them via their chatbot if you do not want to incur ~~charge you~~. This isn't listed in terms, but the subscriber agreement		Attempting to call them for customer service, nets you fees. You have to contact them via their chatbot if you do not want to incur charges. This isn't listed in terms, but in the subscriber agreement.

	==Incidents==		==Incidents==

47.24.48.136: WIP. Just making this page so people are aware of this monopoly. Will add a lot more later. I can't be the only one that's dealt with this horrible company. They're in almost every office!

2026-02-19T00:51:14Z

WIP. Just making this page so people are aware of this monopoly. Will add a lot more later. I can't be the only one that's dealt with this horrible company. They're in almost every office!

New page

{{CompanyCargo
|Founded=1955
|Website=https://www.primobrands.com/
|Description=They lease water coolers and deliver water. If you have seen a water cooler, it is probably them.
}}

They lease water coolers and deliver water. If you have seen a water cooler, it is probably them.
==Consumer-impact summary==

* Mandatory arbitration
* Unilateral fee structure
* Difficulty canceling
* Lack of transparency
* Support reps citing fees even before account creation
* Terms binding users without login

The company uses deceitful sales tactic, by leasing the unit 1 dollar a month, with requirements in how much you order. They attempt to sale "cleaning" and other "services" on their water coolers, but are not needed.

If consumer wants to get out of a subscription, Primo Brands will attempt to charge you and take back the unit.

Attempting to call them for customer service, nets you fees. You have to contact them via their chatbot if you do not want to incur charge you. This isn't listed in terms, but the subscriber agreement

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==Work Arounds, Keep your unit!==

Get the initial offer with a privacy.com card or some sort of pre-paid card. Get the unit delivered. Ignore them. Fill up your water from the tap, as they do. You can get reusable

==Broken Unit?==

These are problem easy to repair, they work similar to refrigerators.

==References==
{{reflist}}

https://www.primobrands.com/terms-of-use/

[[Category:{{PAGENAME}}]]