Samsung SmartCam - Revision history

Sojourna at 03:20, 21 March 2026

2026-03-21T03:20:18Z

← Older revision		Revision as of 03:20, 21 March 2026
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			{{Cleanup}}
	{{ProductLineCargo		{{ProductLineCargo
	\|ArticleType=Product		\|ArticleType=Product
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	Late 2024 the android application posted a new message stating that from 1 of January 2025 some models will no longer be supported "due to compatibility issues. We apologize for any inconvenience"		Late 2024 the android application posted a new message stating that from 1 of January 2025 some models will no longer be supported "due to compatibility issues. We apologize for any inconvenience"


	==Consumer impact summary==		==Consumer impact summary==
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	==Incidents==		==Incidents==
	[[File:Samsung ~~smartcam error~~.png\|thumb]]		[[File:Samsung SmartCam removal message.png\|thumb]]

	===Incident===		===Incident===

Rudxain: link scamzung

2026-03-17T05:25:44Z

link scamzung

← Older revision		Revision as of 05:25, 17 March 2026
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	\|Website=https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/		\|Website=https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/
	}}		}}
	'''Samsung SmartCam'''<nowiki>'</nowiki>s products are very well designed devices that record good quality videos and save them to a local microSD card in a compressed format. You can access your camera remotely using a mobile app. Such IP cameras were connecting to your local private network using wifi or LAN cable.		'''[[Samsung]] SmartCam'''<nowiki>'</nowiki>s products are very well designed devices that record good quality videos and save them to a local microSD card in a compressed format. You can access your camera remotely using a mobile app. Such IP cameras were connecting to your local private network using wifi or LAN cable.

	Samsung stopped selling them and now they appear to be under the wisenet brand. The firmware is built in such a way that blocks users registering the camera on their application if the server is not sending the confirmation to the app.		Samsung stopped selling them and now they appear to be under the wisenet brand. The firmware is built in such a way that blocks users registering the camera on their application if the server is not sending the confirmation to the app.

Bananabot: Added archive URLs for 3 citation(s) using CRWCitationBot

2026-02-23T07:40:30Z

Added archive URLs for 3 citation(s) using CRWCitationBot

← Older revision		Revision as of 07:40, 23 February 2026
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	===Incident===		===Incident===
	The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes.		The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes.
	Samsung forum for dropping support for accessing the camera from web browser<ref>{{Cite web \|date=3 May 2023 \|title=Security Camera not working on Edge \|url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288 \|url-status=live \|website=Samsung}}</ref>		Samsung forum for dropping support for accessing the camera from web browser<ref>{{Cite web \|date=3 May 2023 \|title=Security Camera not working on Edge \|url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288 \|url-status=live \|website=Samsung \|archive-url=http://web.archive.org/web/20250709010906/https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288 \|archive-date=9 Jul 2025}}</ref>

	===Incident===		===Incident===
	The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN.		The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN.

	Samsung forum customers complaining about losing their access to their home security system.<ref>{{Cite web \|date=15 Jun 2024 \|title=Viewing software for SNH-V6410PN smartcam app no longer supported July 2024 \|url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5 \|url-status= \|website=Samsung}}</ref>		Samsung forum customers complaining about losing their access to their home security system.<ref>{{Cite web \|date=15 Jun 2024 \|title=Viewing software for SNH-V6410PN smartcam app no longer supported July 2024 \|url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5 \|url-status= \|website=Samsung \|archive-url=http://web.archive.org/web/20250709010904/https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5 \|archive-date=9 Jul 2025}}</ref>

	===Incident===		===Incident===
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	==Products==		==Products==
	1080p Camera<ref>{{Cite web \|title=Samsung Smartcam Video Surveilence Camera \|url=https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/ \|url-status=live \|access-date=19 Feb 2026 \|website=Samsung}}</ref>		1080p Camera<ref>{{Cite web \|title=Samsung Smartcam Video Surveilence Camera \|url=https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/ \|url-status=live \|access-date=19 Feb 2026 \|website=Samsung \|archive-url=http://web.archive.org/web/20260205094718/https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/ \|archive-date=5 Feb 2026}}</ref>

	==References==		==References==

H0l0: made sure that the citations were actually in the "References" section by using the cite tool

2026-02-19T20:47:35Z

made sure that the citations were actually in the "References" section by using the cite tool

← Older revision		Revision as of 20:47, 19 February 2026
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	===Incident===		===Incident===
	The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes.		The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes.
	Samsung forum for dropping support for accessing the camera from web browser https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288		Samsung forum for dropping support for accessing the camera from web browser<ref>{{Cite web \|date=3 May 2023 \|title=Security Camera not working on Edge \|url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288 \|url-status=live \|website=Samsung}}</ref>

	===Incident===		===Incident===
	The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN.		The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN.

	Samsung forum customers complaining about losing their access to their home security system. https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5		Samsung forum customers complaining about losing their access to their home security system.<ref>{{Cite web \|date=15 Jun 2024 \|title=Viewing software for SNH-V6410PN smartcam app no longer supported July 2024 \|url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5 \|url-status= \|website=Samsung}}</ref>

	===Incident===		===Incident===
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	==Products==		==Products==
	1080p Camera https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/		1080p Camera<ref>{{Cite web \|title=Samsung Smartcam Video Surveilence Camera \|url=https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/ \|url-status=live \|access-date=19 Feb 2026 \|website=Samsung}}</ref>

	==References==		==References==

Bythmusters: Added Cargo template in place of Infobox

2026-01-29T19:27:56Z

Added Cargo template in place of Infobox

← Older revision		Revision as of 19:27, 29 January 2026
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	{{~~InfoboxProductLine~~		{{ProductLineCargo
	\| ~~Title~~ = ~~{{PAGENAME}}~~		\|ArticleType=Product
	\| ~~Release Year~~ = ~~2013<ref name="release">{{Cite web~~\|~~url=https://www.wired.com/2013/01/samsung-home-security-smartcam/\|title~~=Samsung~~'s WiFi Home Security SmartCam -- Easy Setup, Works Great~~\|~~first~~=~~James~~\|~~last~~=Kelly\|date=2013-01-21\|work=Wired\|access-date=2025-04-01\|archive-url=https://web.archive.org/web/20250223120128/https://www.wired.com/2013/01/samsung-home-security-smartcam/\|archive-date=2025-02-23\|url-status=live}}</ref>		\|Category=Cameras, IP Cameras
	\| ~~Product Type~~ = ~~Wireless security camera~~		\|Company=Samsung
	\| ~~In Production~~ = No		\|Description=
	\| ~~Official~~ Website = https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/		\|InProduction=No
	~~\| Logo = QuestionMark.svg~~		\|Logo=
			\|ReleaseYear=2013
			\|Website=https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/
	}}		}}
	'''Samsung SmartCam'''<nowiki>'</nowiki>s products are very well designed devices that record good quality videos and save them to a local microSD card in a compressed format. You can access your camera remotely using a mobile app. Such IP cameras were connecting to your local private network using wifi or LAN cable.		'''Samsung SmartCam'''<nowiki>'</nowiki>s products are very well designed devices that record good quality videos and save them to a local microSD card in a compressed format. You can access your camera remotely using a mobile app. Such IP cameras were connecting to your local private network using wifi or LAN cable.

Someoneontheinternet: Removed triple question marks in front of the period

2025-05-20T22:43:58Z

Removed triple question marks in front of the period

Mr Pollo: expanded infobox

2025-04-02T01:08:00Z

expanded infobox

← Older revision		Revision as of 01:08, 2 April 2025
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	{{InfoboxProductLine		{{InfoboxProductLine
	\| Title = {{PAGENAME}}		\| Title = {{PAGENAME}}
	\| Release Year =		\| Release Year = 2013<ref name="release">{{Cite web\|url=https://www.wired.com/2013/01/samsung-home-security-smartcam/\|title=Samsung's WiFi Home Security SmartCam -- Easy Setup, Works Great\|first=James\|last=Kelly\|date=2013-01-21\|work=Wired\|access-date=2025-04-01\|archive-url=https://web.archive.org/web/20250223120128/https://www.wired.com/2013/01/samsung-home-security-smartcam/\|archive-date=2025-02-23\|url-status=live}}</ref>
	\| Product Type =		\| Product Type = Wireless security camera
	\| In Production =		\| In Production = No
	\| Official Website =		\| Official Website = https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/
	\| Logo =		\| Logo = QuestionMark.svg
	}}Samsung SmartCam's products are very well designed devices that record good quality videos and save them to a local microSD card in a compressed format. You can access your camera remotely using a mobile app. Such IP cameras were connecting to your local private network using wifi or LAN cable.		}}
			'''Samsung SmartCam'''<nowiki>'</nowiki>s products are very well designed devices that record good quality videos and save them to a local microSD card in a compressed format. You can access your camera remotely using a mobile app. Such IP cameras were connecting to your local private network using wifi or LAN cable.

	Samsung stopped selling them and now they appear to be under the wisenet brand. The firmware is built in such a way that blocks users registering the camera on their application if the server is not sending the confirmation to the app.		Samsung stopped selling them and now they appear to be under the wisenet brand. The firmware is built in such a way that blocks users registering the camera on their application if the server is not sending the confirmation to the app.

User: Initial page created with main incidents

2025-04-01T20:04:41Z

Initial page created with main incidents

New page

{{InfoboxProductLine
| Title = {{PAGENAME}}
| Release Year =
| Product Type =
| In Production =
| Official Website =
| Logo =
}}Samsung SmartCam's products are very well designed devices that record good quality videos and save them to a local microSD card in a compressed format. You can access your camera remotely using a mobile app. Such IP cameras were connecting to your local private network using wifi or LAN cable.

Samsung stopped selling them and now they appear to be under the wisenet brand. The firmware is built in such a way that blocks users registering the camera on their application if the server is not sending the confirmation to the app.

The initial procedure to set up an account asked users to install an internet explorer plugin that was working only for versions less than 10???. That option would still allow customers to use their cameras by using a virtual machine with an old Windows OS.

Late 2024 the android application posted a new message stating that from 1 of January 2025 some models will no longer be supported "due to compatibility issues. We apologize for any inconvenience"

==Consumer impact summary==
<nowiki>*</nowiki> User Freedom: All users using older models have their access removed without alternatives

<nowiki>*</nowiki> User Privacy: No security breaches have been announced.

<nowiki>*</nowiki> Business Model: The products are self sufficient and they can work for many many years if the firmware is released to use a local installed server.

<nowiki>*</nowiki> Market Control: The company forces clients to purchase new products by blocking the usage of the old ones.

==Incidents==
[[File:Samsung smartcam error.png|thumb]]

=== Incident ===
The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes.
Samsung forum for dropping support for accessing the camera from web browser https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288

=== Incident ===
The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN.

Samsung forum customers complaining about losing their access to their home security system. https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5

=== Incident ===
The third change was the announcement where they will simply drop support for some old models of the cameras.

Such cameras are still sold on ebay and they are in perfect condition but they cannot be used by any buyers as the application will simply not find them on your network because the servers are not forwarding the message to your app.

Some users also experience loss of their accounts credentials or servers were turned off.

==Products==
1080p Camera https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

← Older revision		Revision as of 22:43, 20 May 2025
Line 11:		Line 11:
	Samsung stopped selling them and now they appear to be under the wisenet brand. The firmware is built in such a way that blocks users registering the camera on their application if the server is not sending the confirmation to the app.		Samsung stopped selling them and now they appear to be under the wisenet brand. The firmware is built in such a way that blocks users registering the camera on their application if the server is not sending the confirmation to the app.

	The initial procedure to set up an account asked users to install an internet explorer plugin that was working only for versions less than 10~~???~~. That option would still allow customers to use their cameras by using a virtual machine with an old Windows OS.		The initial procedure to set up an account asked users to install an internet explorer plugin that was working only for versions less than 10. That option would still allow customers to use their cameras by using a virtual machine with an old Windows OS.

	Late 2024 the android application posted a new message stating that from 1 of January 2025 some models will no longer be supported "due to compatibility issues. We apologize for any inconvenience"		Late 2024 the android application posted a new message stating that from 1 of January 2025 some models will no longer be supported "due to compatibility issues. We apologize for any inconvenience"
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	[[File:Samsung smartcam error.png\|thumb]]		[[File:Samsung smartcam error.png\|thumb]]

	=== Incident ===		===Incident===
	The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes.		The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes.
	Samsung forum for dropping support for accessing the camera from web browser https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288		Samsung forum for dropping support for accessing the camera from web browser https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288

	=== Incident ===		===Incident===
	The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN.		The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN.

	Samsung forum customers complaining about losing their access to their home security system. https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5		Samsung forum customers complaining about losing their access to their home security system. https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5

	=== Incident ===		===Incident===
	The third change was the announcement where they will simply drop support for some old models of the cameras.		The third change was the announcement where they will simply drop support for some old models of the cameras.