Samsung TVs - Revision history

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	== ACR user data collection ==		== ACR user data collection ==
	Samsung, along with a number of other smart TV manufacturers, were sued by Texas Attorney General in December 2025 for failing to disclose the data collection capabilities of [[wikipedia:Automatic_content_recognition\|ACR (Automatic Content Recognition)]] in their products.<ref name="petition-samsung">{{Cite web \|date=December 15, 2025 \|title=State of Texas v. Samsung Electronics America, Inc., Original Petition \|url=https://texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|access-date=January 21, 2026 \|publisher=Office of the Texas Attorney General \|format=PDF \|archive-url=http://web.archive.org/web/20260206163119/https://www.texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|archive-date=6 Feb 2026}}</ref> Under the lawsuits, it is alleged that Samsung utilized ACR technology to determine what the the viewer is watching and sell the data to advertisers without consent. Anecdotal evidence lends credence to these claims in the form of abnormal amounts of telemetry data being uploaded to Samsung's servers by their smart TVs.<ref>https://www.reddit.com/r/samsung/comments/1kpulqw/samsung_smart_tvs_privacy_nightmare_massive/</ref>		Samsung, along with a number of other smart TV manufacturers, were sued by Texas Attorney General in December 2025 for failing to disclose the data collection capabilities of [[wikipedia:Automatic_content_recognition\|ACR (Automatic Content Recognition)]] in their products.<ref name="petition-samsung">{{Cite web \|date=December 15, 2025 \|title=State of Texas v. Samsung Electronics America, Inc., Original Petition \|url=https://texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|access-date=January 21, 2026 \|publisher=Office of the Texas Attorney General \|format=PDF \|archive-url=http://web.archive.org/web/20260206163119/https://www.texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|archive-date=6 Feb 2026}}</ref> Under the lawsuits, it is alleged that Samsung utilized ACR technology to determine what the the viewer is watching and sell the data to advertisers without consent. Anecdotal evidence lends credence to these claims in the form of abnormal amounts of telemetry data being uploaded to Samsung's servers by their smart TVs.<ref>https://www.reddit.com/r/samsung/comments/1kpulqw/samsung_smart_tvs_privacy_nightmare_massive/ ([https://web.archive.org/web/20260224111819/https://old.reddit.com/r/samsung/comments/1kpulqw/samsung_smart_tvs_privacy_nightmare_massive/ Archived])</ref>

	More information about the lawsuits can be read [[Texas Attorney General sues multiple TV makers over ACR user data collection\|here]].		More information about the lawsuits can be read [[Texas Attorney General sues multiple TV makers over ACR user data collection\|here]].

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	In February 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web \|last=Matyszczyk \|first=Chris \|date=2015-02-08 \|title=Samsung's warning: Our Smart TVs record your living room chatter \|url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|access-date=2025-08-30 \|website=CNET \|archive-url=http://web.archive.org/web/20260215131307/https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|archive-date=15 Feb 2026}}</ref>		In February 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web \|last=Matyszczyk \|first=Chris \|date=2015-02-08 \|title=Samsung's warning: Our Smart TVs record your living room chatter \|url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|access-date=2025-08-30 \|website=CNET \|archive-url=http://web.archive.org/web/20260215131307/https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|archive-date=15 Feb 2026}}</ref>

	At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web \|date=2015-02-10 \|title=Samsung Smart TVs Do Not Monitor Living Room Conversations \|url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|access-date=2025-08-30 \|website=Samsung Newsroom}}</ref>		At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web \|date=2015-02-10 \|title=Samsung Smart TVs Do Not Monitor Living Room Conversations \|url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|access-date=2025-08-30 \|website=Samsung Newsroom \|archive-url=http://web.archive.org/web/20260203213840/https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|archive-date=3 Feb 2026}}</ref>
	==See also==		==See also==

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	== ACR user data collection ==		== ACR user data collection ==
	Samsung, along with a number of other smart TV manufacturers, were sued by Texas Attorney General in December 2025 for failing to disclose the data collection capabilities of [[wikipedia:Automatic_content_recognition\|ACR (Automatic Content Recognition)]] in their products.<ref name="petition-samsung">{{Cite web \|date=December 15, 2025 \|title=State of Texas v. Samsung Electronics America, Inc., Original Petition \|url=https://texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|access-date=January 21, 2026 \|publisher=Office of the Texas Attorney General \|format=PDF}}</ref> Under the lawsuits, it is alleged that Samsung utilized ACR technology to determine what the the viewer is watching and sell the data to advertisers without consent. Anecdotal evidence lends credence to these claims in the form of abnormal amounts of telemetry data being uploaded to Samsung's servers by their smart TVs.<ref>https://www.reddit.com/r/samsung/comments/1kpulqw/samsung_smart_tvs_privacy_nightmare_massive/</ref>		Samsung, along with a number of other smart TV manufacturers, were sued by Texas Attorney General in December 2025 for failing to disclose the data collection capabilities of [[wikipedia:Automatic_content_recognition\|ACR (Automatic Content Recognition)]] in their products.<ref name="petition-samsung">{{Cite web \|date=December 15, 2025 \|title=State of Texas v. Samsung Electronics America, Inc., Original Petition \|url=https://texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|access-date=January 21, 2026 \|publisher=Office of the Texas Attorney General \|format=PDF \|archive-url=http://web.archive.org/web/20260206163119/https://www.texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|archive-date=6 Feb 2026}}</ref> Under the lawsuits, it is alleged that Samsung utilized ACR technology to determine what the the viewer is watching and sell the data to advertisers without consent. Anecdotal evidence lends credence to these claims in the form of abnormal amounts of telemetry data being uploaded to Samsung's servers by their smart TVs.<ref>https://www.reddit.com/r/samsung/comments/1kpulqw/samsung_smart_tvs_privacy_nightmare_massive/</ref>

	More information about the lawsuits can be read [[Texas Attorney General sues multiple TV makers over ACR user data collection\|here]].		More information about the lawsuits can be read [[Texas Attorney General sues multiple TV makers over ACR user data collection\|here]].

	== Voice recordings of private conversations ==		== Voice recordings of private conversations ==
	In February 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web \|last=Matyszczyk \|first=Chris \|date=2015-02-08 \|title=Samsung's warning: Our Smart TVs record your living room chatter \|url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|access-date=2025-08-30 \|website=CNET}}</ref>		In February 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web \|last=Matyszczyk \|first=Chris \|date=2015-02-08 \|title=Samsung's warning: Our Smart TVs record your living room chatter \|url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|access-date=2025-08-30 \|website=CNET \|archive-url=http://web.archive.org/web/20260215131307/https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|archive-date=15 Feb 2026}}</ref>

	At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web \|date=2015-02-10 \|title=Samsung Smart TVs Do Not Monitor Living Room Conversations \|url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|access-date=2025-08-30 \|website=Samsung Newsroom}}</ref>		At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web \|date=2015-02-10 \|title=Samsung Smart TVs Do Not Monitor Living Room Conversations \|url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|access-date=2025-08-30 \|website=Samsung Newsroom}}</ref>

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	== Automatic manipulation of reviewer benchmarks ==		== Automatic manipulation of reviewer benchmarks ==
	In 2022, TV reviewers found that their Samsung smart TVs were automatically detecting benchmark usage to manipulate the results.<ref>{{Cite web \|last=Larsen \|first=Rasmus \|date=2022-06-03 \|title=Samsung caught cheating in TV benchmarks, promises software update \|url=https://www.flatpanelshd.com/news.php?subaction=showfull&id=1654235588 \|url-status=live \|archive-url=~~https~~://archive.ph/~~wip~~/~~FvWbX~~ \|archive-date=2026~~-02-09~~ \|access-date=2026-02-09 \|website=FlatpanelsHD}}</ref> Upon detection, the TVs would adjust their color and luminance tracking to appear more accurate than it is. Furthermore, the TV would also boost its peak brightness beyond the safe limits of the display to simulate having a higher peak brightness than it can provide under normal usage. This caused many reviewers to unknowingly publish incorrect, higher-scoring benchmark results for the affected TV models until evidence of these issues were made public.		In 2022, TV reviewers found that their Samsung smart TVs were automatically detecting benchmark usage to manipulate the results.<ref>{{Cite web \|last=Larsen \|first=Rasmus \|date=2022-06-03 \|title=Samsung caught cheating in TV benchmarks, promises software update \|url=https://www.flatpanelshd.com/news.php?subaction=showfull&id=1654235588 \|url-status=live \|archive-url=http://web.archive.org/web/20260128202421/https://www.flatpanelshd.com/news.php?subaction=showfull&id=1654235588 \|archive-date=28 Jan 2026\|access-date=2026-02-09 \|website=FlatpanelsHD}}</ref> Upon detection, the TVs would adjust their color and luminance tracking to appear more accurate than it is. Furthermore, the TV would also boost its peak brightness beyond the safe limits of the display to simulate having a higher peak brightness than it can provide under normal usage. This caused many reviewers to unknowingly publish incorrect, higher-scoring benchmark results for the affected TV models until evidence of these issues were made public.

	Shortly after receiving backlash for this incident, Samsung pushed updates to the affected TVs to remove the benchmark detection behavior.		Shortly after receiving backlash for this incident, Samsung pushed updates to the affected TVs to remove the benchmark detection behavior.

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	{{Incomplete\|Issue 1=No references}}		{{Incomplete\|Issue 1=No references}}
	{{DISPLAYTITLE:Samsung TVs}}		{{DISPLAYTITLE:Samsung TVs}}
	~~{{ProductLineCargo~~
	~~\|ArticleType=Product~~
	~~\|Category=Televisions~~
	~~\|Company=Samsung~~
	~~\|Description=~~
	~~\|InProduction=~~
	~~\|Logo=~~
	~~\|ReleaseYear=~~
	~~\|Website=~~
	}}
	Samsung TVs were once known for their durability and long lifespan. Consumers could buy a Samsung TV and expect it to last 10 years or more with minimal issues. However, in recent years, many Samsung TV owners have noticed that these devices now barely last 4 years before encountering significant problems. So, what changed?

	~~'''Samsung’s Quiet Reduction in Quality Assurance'''~~		Samsung smart TVs have been the subject of several controversies, namely due to data privacy concerns and misleading consumers.

	~~The decline in the lifespan~~ of Samsung TVs ~~can be traced back~~ to ~~changes~~ in ~~their quality assurance (QA) process~~. In the ~~past, Samsung maintained a robust QA team that rigorously tested~~ their ~~products, identifying~~ and ~~resolving potential issues before they reached consumers~~. ~~However~~, ~~over~~ the ~~past decade~~, ~~Samsung has reportedly reduced~~ the ~~size and scope~~ of ~~its QA operations, likely in an effort to cut costs and accelerate production timelines~~.		== Automatic manipulation of reviewer benchmarks ==
			In 2022, TV reviewers found that their Samsung smart TVs were automatically detecting benchmark usage to manipulate the results.<ref>{{Cite web \|last=Larsen \|first=Rasmus \|date=2022-06-03 \|title=Samsung caught cheating in TV benchmarks, promises software update \|url=https://www.flatpanelshd.com/news.php?subaction=showfull&id=1654235588 \|url-status=live \|archive-url=https://archive.ph/wip/FvWbX \|archive-date=2026-02-09 \|access-date=2026-02-09 \|website=FlatpanelsHD}}</ref> Upon detection, the TVs would adjust their color and luminance tracking to appear more accurate than it is. Furthermore, the TV would also boost its peak brightness beyond the safe limits of the display to simulate having a higher peak brightness than it can provide under normal usage. This caused many reviewers to unknowingly publish incorrect, higher-scoring benchmark results for the affected TV models until evidence of these issues were made public.

	~~With fewer resources dedicated to thorough testing~~, ~~more defective units are making it~~ to ~~market. As a result, modern Samsung~~ TVs ~~are more prone~~ to ~~hardware failures and performance degradation than older models that benefited from stricter quality control~~.		Shortly after receiving backlash for this incident, Samsung pushed updates to the affected TVs to remove the benchmark detection behavior.

	~~'''Common Issues Leading~~ to ~~Shorter Lifespans''~~'		== ACR user data collection ==
			Samsung, along with a number of other smart TV manufacturers, were sued by Texas Attorney General in December 2025 for failing to disclose the data collection capabilities of [[wikipedia:Automatic_content_recognition\|ACR (Automatic Content Recognition)]] in their products.<ref name="petition-samsung">{{Cite web \|date=December 15, 2025 \|title=State of Texas v. Samsung Electronics America, Inc., Original Petition \|url=https://texasattorneygeneral.gov/sites/default/files/images/press/Samsung%20TV%20Petition%20Filed.pdf \|access-date=January 21, 2026 \|publisher=Office of the Texas Attorney General \|format=PDF}}</ref> Under the lawsuits, it is alleged that Samsung utilized ACR technology to determine what the the viewer is watching and sell the data to advertisers without consent. Anecdotal evidence lends credence to these claims in the form of abnormal amounts of telemetry data being uploaded to Samsung's servers by their smart TVs.<ref>https://www.reddit.com/r/samsung/comments/1kpulqw/samsung_smart_tvs_privacy_nightmare_massive/</ref>

	~~The reduction in QA has led to a noticeable increase in common hardware failures, including:<!-- Sources needed -->~~		More information about the lawsuits can be read [[Texas Attorney General sues multiple TV makers over ACR user data collection\|here]].

	*'''Power Supply Failures:''' Faulty capacitors and poor-quality components can cause sudden shutdowns or prevent the TV from powering on after a few years.		== Voice recordings of private conversations ==
	*'''Panel Degradation:''' LED and OLED panels degrade faster, leading to dimming, discoloration, or dead pixels over time.		In February 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web \|last=Matyszczyk \|first=Chris \|date=2015-02-08 \|title=Samsung's warning: Our Smart TVs record your living room chatter \|url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|access-date=2025-08-30 \|website=CNET}}</ref>
	*'''Main Board Malfunctions:''' Inadequate heat management results in main board failures, which can cause erratic performance or complete system failure.

	~~Many of these issues tend to occur shortly after the manufacturer’s warranty expires, leaving consumers with the choice of either expensive repairs or replacing their TV entirely.~~

	~~'''Shift Toward Planned Obsolescence'''~~

	Another factor contributing to shorter TV lifespans is the shift in Samsung’s business strategy. In recent years, the company has focused more on releasing new models annually, encouraging consumers to upgrade frequently rather than maintain their current sets for an extended period. This focus on new product cycles has led to a decline in long-term durability, with modern Samsung TVs often being built for replacement rather than longevity.<!-- We really need sources here. -->

	~~'''Impact on Consumers'''~~

	For consumers who expect their TV to be a long-term investment, these changes have been disappointing. While Samsung TVs may still offer impressive picture quality and features, the lack of durability means that buyers must now factor in the likelihood of premature failure. Many consumers are beginning to explore other brands that prioritize longevity or are opting to purchase extended warranties to protect against early breakdowns.

	~~'''Conclusion: A Cautionary Note for Buyers'''~~

	If you’re considering purchasing a Samsung TV, it’s important to be aware of these changes. While the brand’s reputation was built on quality and reliability, today’s Samsung TVs are not designed with the same long-term durability in mind. Until Samsung prioritizes stronger QA practices and shifts away from planned obsolescence, buyers should approach their purchase with caution and consider alternative brands if longevity is a priority.
	~~==Consumer impact summary==~~
	~~{{Placeholder box\|Overview of concerns that arise from the conduct towards users of the product (if applicable):~~
	* User Freedom
	* User Privacy
	* Business Model
	* Market Control}}

	~~==Incidents==~~
	~~This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}\|{{PAGENAME}} category]].~~
	===Voice recordings of ~~potentially~~ private conversations ~~transmitted (February ''2015'')=~~==
	In 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web \|last=Matyszczyk \|first=Chris \|date=2015-02-08 \|title=Samsung's warning: Our Smart TVs record your living room chatter \|url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|access-date=2025-08-30 \|website=CNET}}</ref>

	At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web \|date=2015-02-10 \|title=Samsung Smart TVs Do Not Monitor Living Room Conversations \|url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|access-date=2025-08-30 \|website=Samsung Newsroom}}</ref>		At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web \|date=2015-02-10 \|title=Samsung Smart TVs Do Not Monitor Living Room Conversations \|url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|access-date=2025-08-30 \|website=Samsung Newsroom}}</ref>
	==See also==		==See also==
	~~{{Placeholder box\|Link to relevant theme articles or products with similar incidents.}}~~

			[[wikipedia:Automatic_content_recognition\|Automatic content recognition]]

			[[Texas Attorney General sues multiple TV makers over ACR user data collection]]
	==References==		==References==
	{{reflist}}		{{reflist}}

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	{{DISPLAYTITLE:Samsung TVs}}		{{DISPLAYTITLE:Samsung TVs}}
	{{~~InfoboxProductLine~~		{{ProductLineCargo
	\| ~~Title~~ = ~~{{PAGENAME}}~~		\|ArticleType=Product
	\| ~~Release Year~~ =		\|Category=Televisions
	\| ~~Product Type~~ =		\|Company=Samsung
	\| ~~In Production~~ =		\|Description=
	\| ~~Official Website~~ =		\|InProduction=
	\| Logo =		\|Logo=
	}}Samsung TVs were once known for their durability and long lifespan. Consumers could buy a Samsung TV and expect it to last 10 years or more with minimal issues. However, in recent years, many Samsung TV owners have noticed that these devices now barely last 4 years before encountering significant problems. So, what changed?		\|ReleaseYear=
			\|Website=
			}}
			Samsung TVs were once known for their durability and long lifespan. Consumers could buy a Samsung TV and expect it to last 10 years or more with minimal issues. However, in recent years, many Samsung TV owners have noticed that these devices now barely last 4 years before encountering significant problems. So, what changed?

	'''Samsung’s Quiet Reduction in Quality Assurance'''		'''Samsung’s Quiet Reduction in Quality Assurance'''

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	'''Conclusion: A Cautionary Note for Buyers'''		'''Conclusion: A Cautionary Note for Buyers'''

	If you’re considering purchasing a Samsung TV, it’s important to be aware of these changes. While the brand’s reputation was built on quality and reliability, today’s Samsung TVs are not designed with the same long-term durability in mind. Until Samsung prioritizes stronger QA practices and shifts away from planned obsolescence, buyers should approach their purchase with caution and consider alternative brands if longevity is a priority.~~{{Placeholder box\|Add a 2-3 sentence introduction starting with "'''{{PAGENAME}}''' is a ...<ref name":0">ref goes here</ref>".}}~~		If you’re considering purchasing a Samsung TV, it’s important to be aware of these changes. While the brand’s reputation was built on quality and reliability, today’s Samsung TVs are not designed with the same long-term durability in mind. Until Samsung prioritizes stronger QA practices and shifts away from planned obsolescence, buyers should approach their purchase with caution and consider alternative brands if longevity is a priority.

	==Consumer impact summary==		==Consumer impact summary==
	{{Placeholder box\|Overview of concerns that arise from the conduct towards users of the product (if applicable):		{{Placeholder box\|Overview of concerns that arise from the conduct towards users of the product (if applicable):

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	'''Common Issues Leading to Shorter Lifespans'''		'''Common Issues Leading to Shorter Lifespans'''

	The reduction in QA has led to a noticeable increase in common hardware failures, including:		The reduction in QA has led to a noticeable increase in common hardware failures, including:<!-- Sources needed -->

	*'''Power Supply Failures:''' Faulty capacitors and poor-quality components can cause sudden shutdowns or prevent the TV from powering on after a few years.		*'''Power Supply Failures:''' Faulty capacitors and poor-quality components can cause sudden shutdowns or prevent the TV from powering on after a few years.
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	'''Shift Toward Planned Obsolescence'''		'''Shift Toward Planned Obsolescence'''

	Another factor contributing to shorter TV lifespans is the shift in Samsung’s business strategy. In recent years, the company has focused more on releasing new models annually, encouraging consumers to upgrade frequently rather than maintain their current sets for an extended period. This focus on new product cycles has led to a decline in long-term durability, with modern Samsung TVs often being built for replacement rather than longevity.		Another factor contributing to shorter TV lifespans is the shift in Samsung’s business strategy. In recent years, the company has focused more on releasing new models annually, encouraging consumers to upgrade frequently rather than maintain their current sets for an extended period. This focus on new product cycles has led to a decline in long-term durability, with modern Samsung TVs often being built for replacement rather than longevity.<!-- We really need sources here. -->

	'''Impact on Consumers'''		'''Impact on Consumers'''
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	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}\|{{PAGENAME}} category]].
	{{Placeholder box\|Replace the placeholder text in the sections below with the incidents that affect this product and a short summary. Also replace the link so it point to the right product line or company article.}}		===Voice recordings of potentially private conversations transmitted (February ''2015'')===
	===~~Example incident one~~ (''~~date~~'')===		In 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web \|last=Matyszczyk \|first=Chris \|date=2015-02-08 \|title=Samsung's warning: Our Smart TVs record your living room chatter \|url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ \|access-date=2025-08-30 \|website=CNET}}</ref>
	~~{{Main\|link to~~ the ~~main article}}~~
	~~Short summary~~ of the ~~incident (could be the same as the summary preceding the article)~~.
	==~~=Example incident two (''~~date~~'')~~===
	...

	~~Incidents affecting all of the product line~~/~~company's products can be found in the prouct line~~/~~company article: [[Product line title]]~~/~~[[Company article title]]~~
	~~{{Placeholder box~~\|* [[Example incident one]] (date~~): Short summary of the incident (could be the same as the summary preceding the article).~~
	* [[Example incident two]] (date):
	~~Incidents affecting the entire product line can be found in the product line article: [[Product line article, or company article if there is no product line]]~~}}


			At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web \|date=2015-02-10 \|title=Samsung Smart TVs Do Not Monitor Living Room Conversations \|url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations \|access-date=2025-08-30 \|website=Samsung Newsroom}}</ref>
	==See also==		==See also==
	{{Placeholder box\|Link to relevant theme articles or products with similar incidents.}}		{{Placeholder box\|Link to relevant theme articles or products with similar incidents.}}

AnotherConsumerRightsPerson at 14:54, 30 August 2025

2025-08-30T14:54:49Z

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