Smartwool - Revision history

Sojourna: /* References */

2026-03-09T22:12:58Z

References

← Older revision		Revision as of 22:12, 9 March 2026
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	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]
			[[Category:Clothing companies]]
	[[Category:Companies using forced arbitration clauses]]		[[Category:Companies using forced arbitration clauses]]

Sojourna: /* References */

2026-03-09T21:57:44Z

References

← Older revision		Revision as of 21:57, 9 March 2026
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	{{Reflist}}		{{Reflist}}

	[[Category:~~Smartwool~~]]		[[Category:{{PAGENAME}}]]
			[[Category:Companies using forced arbitration clauses]]

AnotherConsumerRightsPerson: convert to cargo

2026-01-14T06:39:49Z

convert to cargo

← Older revision		Revision as of 06:39, 14 January 2026
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	{{StubNotice}}{{~~InfoboxCompany~~		{{StubNotice}}
	~~\| Name = Smartwool~~		{{CompanyCargo
	~~\| Type = Subsidiary~~
	\| Founded = 1994		\| Founded = 1994
	\| Industry = Clothing		\| Industry = Clothing
	\| ~~Official~~ Website = https://smartwool.com		\| Website = https://smartwool.com
	\| Logo = Smartwool logo.svg		\| Logo = Smartwool logo.svg
	}}		}}

Sojourna at 02:05, 14 January 2026

2026-01-14T02:05:10Z

← Older revision		Revision as of 02:05, 14 January 2026
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	}}		}}

	'''~~[[Wikipedia:Smartwool~~\|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.		'''{{Wplink\|Smartwool}}''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.
	==Consumer-impact summary==
	Smartwool has attempted to insert [[forced arbitration]] in the [[terms of use]] of their products making pursuing legal action against them as a customer next to impossible.		==Consumer impact summary==
			Smartwool has attempted to insert [[forced arbitration]] in the [[terms of use]] of their products, making pursuing legal action against them as a customer next to impossible.

	==Incidents==		==Incidents==
	===Forced arbitration with Smartwool socks (2024)===		===Forced arbitration with Smartwool socks (2024)===
	{{~~Hatnote~~\|~~Read more here: [[Forced~~ arbitration ~~with Smartwool socks]]~~}}		{{Main\|Smartwool adds forced arbitration to EULA}}
	On March ~~29,~~ 2024, Smartwool emailed customers in their database and automatically applied forced arbitration to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline through email or their website ~~but with an~~ opt-out process that involves sending a physical letter either through priority mail or by hand-delivering a letter to their headquarters.
			On 29 March 2024, Smartwool emailed customers in their database and automatically applied forced arbitration to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline through email or their website. The only opt-out process that involves sending a physical letter either through priority mail or by hand-delivering a letter to their headquarters.

			==References==
			{{Reflist}}

	[[Category:Smartwool]]		[[Category:Smartwool]]

Beanie Bo: stub

2025-10-09T15:39:11Z

stub

← Older revision		Revision as of 15:39, 9 October 2025
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	{{InfoboxCompany		{{StubNotice}}{{InfoboxCompany
	\| Name = Smartwool		\| Name = Smartwool
	\| Type = Subsidiary		\| Type = Subsidiary

Mingyee: Minor proofreading

2025-08-27T12:27:00Z

Minor proofreading

← Older revision		Revision as of 12:27, 27 August 2025
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	'''[[Wikipedia:Smartwool\|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.		'''[[Wikipedia:Smartwool\|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.
	==Consumer impact summary==		==Consumer-impact summary==
	Smartwool has attempted to insert forced arbitration in the terms of use of their products making pursuing legal action against them as a customer next to impossible.		Smartwool has attempted to insert [[forced arbitration]] in the [[terms of use]] of their products making pursuing legal action against them as a customer next to impossible.

	==Incidents==		==Incidents==
	===Forced arbitration with Smartwool socks (2024)===		===Forced arbitration with Smartwool socks (2024)===
	{{Hatnote\|Read more here: [[Forced arbitration with Smartwool socks]]}}		{{Hatnote\|Read more here: [[Forced arbitration with Smartwool socks]]}}
	On March 29, 2024, Smartwool emailed customers in their database and automatically applied ~~[[Forced Arbitration\|~~forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline ~~via~~ email or their website but with an opt-out process that involves sending a physical letter ~~via~~ priority mail or hand delivering a letter to their headquarters.		On March 29, 2024, Smartwool emailed customers in their database and automatically applied forced arbitration to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline through email or their website but with an opt-out process that involves sending a physical letter either through priority mail or by hand-delivering a letter to their headquarters.
	[[Category:Smartwool]]		[[Category:Smartwool]]

Emanuele: Added category

2025-03-05T20:52:53Z

Added category

← Older revision		Revision as of 20:52, 5 March 2025
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	{{Hatnote\|Read more here: [[Forced arbitration with Smartwool socks]]}}		{{Hatnote\|Read more here: [[Forced arbitration with Smartwool socks]]}}
	On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration\|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website but with an opt-out process that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters.		On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration\|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website but with an opt-out process that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters.
			[[Category:Smartwool]]
	[[Category:~~Articles based on videos]]~~
	~~[[Category:Sporting goods manufacturers]]~~
	~~[[Category:Forced Arbitration~~]]

Kostas: /* Forced arbitration with Smartwool socks */ added date to subsection title

2025-02-20T20:02:14Z

Forced arbitration with Smartwool socks: added date to subsection title

← Older revision		Revision as of 20:02, 20 February 2025
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	'''[[Wikipedia:Smartwool\|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.		'''[[Wikipedia:Smartwool\|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.
	== Consumer impact summary ==		==Consumer impact summary==
	Smartwool has attempted to insert forced arbitration in the terms of use of their products making pursuing legal action against them as a customer next to impossible.		Smartwool has attempted to insert forced arbitration in the terms of use of their products making pursuing legal action against them as a customer next to impossible.

	==Incidents ==		==Incidents==
	=== Forced arbitration with Smartwool socks ===		===Forced arbitration with Smartwool socks (2024)===
	{{Hatnote\|Read more here: [[Forced arbitration with Smartwool socks]]}}		{{Hatnote\|Read more here: [[Forced arbitration with Smartwool socks]]}}
	On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration\|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website but with an opt-out process that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters.		On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration\|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website but with an opt-out process that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters.


	[[Category:Articles based on videos]]		[[Category:Articles based on videos]]
	[[Category:Sporting goods manufacturers]]		[[Category:Sporting goods manufacturers]]
	[[Category:Forced Arbitration]]		[[Category:Forced Arbitration]]

Kostas: Merged most content into Forced arbitration with Smartwool socks and left summary

2025-02-20T19:56:21Z

Merged most content into Forced arbitration with Smartwool socks and left summary

← Older revision		Revision as of 19:56, 20 February 2025
Line 1:		Line 1:

	{{InfoboxCompany		{{InfoboxCompany
	\| Name = Smartwool		\| Name = Smartwool
Line 10:		Line 9:

	'''[[Wikipedia:Smartwool\|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.		'''[[Wikipedia:Smartwool\|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.
			== Consumer impact summary ==
			Smartwool has attempted to insert forced arbitration in the terms of use of their products making pursuing legal action against them as a customer next to impossible.

			==Incidents ==
			=== Forced arbitration with Smartwool socks ===
			{{Hatnote\|Read more here: [[Forced arbitration with Smartwool socks]]}}
			On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration\|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website but with an opt-out process that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters.

	On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration\|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website. Smartwool provided a process to opt out that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters.[[File:Smartwool Email.png\|thumb\|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]]

	~~===New terms of use===~~
	The new Smartwool terms of use<ref>[https://web.archive.org/web/20240404051459/https://www.smartwool.com/customer-service/terms-of-use.html Archive of Smartwool's TOS] - archive.org - archived 2024-04-04</ref> includes the following related to forced arbitration:<blockquote>Revised our process for resolving disputes you may have with us, including a new arbitration process to efficiently manage multiple and similar claims.</blockquote>Users who wanted to opt out were provided the following ways to opt out:<blockquote>Your opt-out notice must be sent to General Counsel at the address below via USPS Priority Mail or hand delivery within 30 days of receiving this notice, and shall include your name, address, and the same email address you used to create an account with us and an unequivocal statement that you wish to opt out of the updated Terms of Use. Opt-out notices sent via email will not be effective.</blockquote>Smartwool advises that with no other action, you will be forced into the new terms via this email by stating at the end that without a response, they will assume you have agreed to these changes and proceed with out confirmation.<blockquote>By using our website and services after this date, you confirm that you have reviewed and agreed to our updated Terms of Use.</blockquote>

	~~== References ==~~
	~~<references />~~
	[[Category:Articles based on videos]]		[[Category:Articles based on videos]]
	[[Category:Sporting goods manufacturers]]		[[Category:Sporting goods manufacturers]]
	[[Category:Forced Arbitration]]		[[Category:Forced Arbitration]]

Polill00: Added archive of Smartwool's TOS

2025-02-11T01:30:39Z

Added archive of Smartwool's TOS

← Older revision		Revision as of 01:30, 11 February 2025
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	===New terms of use===		===New terms of use===
	The new Smartwool terms of use includes the following related to forced arbitration:<blockquote>Revised our process for resolving disputes you may have with us, including a new arbitration process to efficiently manage multiple and similar claims.</blockquote>Users who wanted to opt out were provided the following ways to opt out:<blockquote>Your opt-out notice must be sent to General Counsel at the address below via USPS Priority Mail or hand delivery within 30 days of receiving this notice, and shall include your name, address, and the same email address you used to create an account with us and an unequivocal statement that you wish to opt out of the updated Terms of Use. Opt-out notices sent via email will not be effective.</blockquote>Smartwool advises that with no other action, you will be forced into the new terms via this email by stating at the end that without a response, they will assume you have agreed to these changes and proceed with out confirmation.<blockquote>By using our website and services after this date, you confirm that you have reviewed and agreed to our updated Terms of Use.</blockquote>		The new Smartwool terms of use<ref>[https://web.archive.org/web/20240404051459/https://www.smartwool.com/customer-service/terms-of-use.html Archive of Smartwool's TOS] - archive.org - archived 2024-04-04</ref> includes the following related to forced arbitration:<blockquote>Revised our process for resolving disputes you may have with us, including a new arbitration process to efficiently manage multiple and similar claims.</blockquote>Users who wanted to opt out were provided the following ways to opt out:<blockquote>Your opt-out notice must be sent to General Counsel at the address below via USPS Priority Mail or hand delivery within 30 days of receiving this notice, and shall include your name, address, and the same email address you used to create an account with us and an unequivocal statement that you wish to opt out of the updated Terms of Use. Opt-out notices sent via email will not be effective.</blockquote>Smartwool advises that with no other action, you will be forced into the new terms via this email by stating at the end that without a response, they will assume you have agreed to these changes and proceed with out confirmation.<blockquote>By using our website and services after this date, you confirm that you have reviewed and agreed to our updated Terms of Use.</blockquote>

	~~==See also==~~

	*[[Forced arbitration]]

			== References ==
			<references />
	[[Category:Articles based on videos]]		[[Category:Articles based on videos]]
	[[Category:Sporting goods manufacturers]]		[[Category:Sporting goods manufacturers]]
			[[Category:Forced Arbitration]]