TeamViewer - Revision history

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T07:50:15Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 07:50, 23 February 2026
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	=== Cancellation obstacles ===		=== Cancellation obstacles ===
	In combination with autorenewal, Teamviewer requires members to submit a ticket to their support team in order to cancel their subscription, and this must be done at least 28 days before the renewal period<ref>{{Cite web \|title=All about subscription \|url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ \|website=Teamviewer}}</ref>.		In combination with autorenewal, Teamviewer requires members to submit a ticket to their support team in order to cancel their subscription, and this must be done at least 28 days before the renewal period<ref>{{Cite web \|title=All about subscription \|url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ \|website=Teamviewer \|archive-url=http://web.archive.org/web/20251128230731/https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ \|archive-date=28 Nov 2025}}</ref>.

	==See also==		==See also==

Bythmusters: Added Cargo template in place of Infobox, moved to Product

2026-01-29T19:09:07Z

Added Cargo template in place of Infobox, moved to Product

← Older revision		Revision as of 19:09, 29 January 2026
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	{{StubNotice}}		{{StubNotice}}
			{{ProductCargo
	{{~~InfoboxProductLine~~		\|ArticleType=Product
	\| ~~Title~~ = TeamViewer		\|Category=Software
	\| ~~Release Year~~ = ~~2005~~		\|Company=TeamViewer SE
	\| ~~Product Type~~ = ~~Remote Administration, Web conferencing~~		\|Description=
	\| ~~In Production~~ = ~~Yes~~		\|InProduction=Yes
	\| ~~Official~~ Website = https://www.teamviewer.com/		\|Logo=TeamViewer.png
	~~\| Logo = TeamViewer.png~~		\|ProductLine=
			\|ReleaseYear=2005
			\|Website=https://www.teamviewer.com/
	}}		}}

	'''[[wikipedia:TeamViewer\|TeamViewer]]''' is a free proprietary remote access and remote control software made by [[wikipedia:TeamViewer_(company)\|TeamViewer SE]], which has their headquarter in Germany.		'''[[wikipedia:TeamViewer\|TeamViewer]]''' is a free proprietary remote access and remote control software made by [[wikipedia:TeamViewer_(company)\|TeamViewer SE]], which has their headquarter in Germany.

Beanie Bo: added cancellation obstacles

2025-10-18T16:26:25Z

added cancellation obstacles

← Older revision		Revision as of 16:26, 18 October 2025
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	TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of TeamViewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web \|last=Yuri_T \|date=27 Feb 2019 \|title=Perpetual licence option? \|url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|url-status=live \|archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|archive-date=21 Jun 2025 \|access-date=21 Jun 2025 \|website= \|via=TeamViewer Community}}</ref> The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer because alleged violation of the perpetual license terms. TeamViewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan.		TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of TeamViewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web \|last=Yuri_T \|date=27 Feb 2019 \|title=Perpetual licence option? \|url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|url-status=live \|archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|archive-date=21 Jun 2025 \|access-date=21 Jun 2025 \|website= \|via=TeamViewer Community}}</ref> The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer because alleged violation of the perpetual license terms. TeamViewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan.

	=== Autorenewal of subscription (2021) ===		===Autorenewal of subscription (2021)===
	In 2021 a case was filed against TeamViewer, challenging the automatic renewal practice. The district court ruled that California's autorenewal law was not violated, which was upheld by the designated court of appeals in 2023.<ref>{{Cite web \|last=Rothermel \|first=Shahin O. \|date=22 Feb 2023 \|title=Ninth Circuit Upholds Dismissal of Autorenewal Lawsuit, Finds Disclosure, Consent, and Acknowledgment Sufficient \|url=https://www.venable.com/insights/publications/2023/02/ninth-circuit-upholds-dismissal-of-autorenewal \|url-status=live \|archive-url=https://web.archive.org/web/20250426121941/https://www.venable.com/insights/publications/2023/02/ninth-circuit-upholds-dismissal-of-autorenewal \|archive-date=26 Apr 2025 \|access-date=26 Jun 2025 \|website=Venable LLP}}</ref> Starting from July 2025 the Californian autorenewal law amendments will take effect, which add additional requirements like affirmative consent.<ref>{{Cite web \|last=Dhaliwal \|first=A.J. S. \|last2=Madia \|first2=Mehul N. \|last3=Zhang \|first3=Beineng \|date=5 Jun 2025 \|title=California’s “Auto Renewal Law” Takes Effect on July 1 \|url=https://natlawreview.com/article/californias-auto-renewal-law-takes-effect-july-1 \|url-status=live \|archive-url=https://web.archive.org/web/20250606085217/https://natlawreview.com/article/californias-auto-renewal-law-takes-effect-july-1 \|archive-date=6 Jun 2025 \|access-date=26 Jun 2025 \|website=The National Law Review}}</ref>		In 2021 a case was filed against TeamViewer, challenging the automatic renewal practice. The district court ruled that California's autorenewal law was not violated, which was upheld by the designated court of appeals in 2023.<ref>{{Cite web \|last=Rothermel \|first=Shahin O. \|date=22 Feb 2023 \|title=Ninth Circuit Upholds Dismissal of Autorenewal Lawsuit, Finds Disclosure, Consent, and Acknowledgment Sufficient \|url=https://www.venable.com/insights/publications/2023/02/ninth-circuit-upholds-dismissal-of-autorenewal \|url-status=live \|archive-url=https://web.archive.org/web/20250426121941/https://www.venable.com/insights/publications/2023/02/ninth-circuit-upholds-dismissal-of-autorenewal \|archive-date=26 Apr 2025 \|access-date=26 Jun 2025 \|website=Venable LLP}}</ref> Starting from July 2025 the Californian autorenewal law amendments will take effect, which add additional requirements like affirmative consent.<ref>{{Cite web \|last=Dhaliwal \|first=A.J. S. \|last2=Madia \|first2=Mehul N. \|last3=Zhang \|first3=Beineng \|date=5 Jun 2025 \|title=California’s “Auto Renewal Law” Takes Effect on July 1 \|url=https://natlawreview.com/article/californias-auto-renewal-law-takes-effect-july-1 \|url-status=live \|archive-url=https://web.archive.org/web/20250606085217/https://natlawreview.com/article/californias-auto-renewal-law-takes-effect-july-1 \|archive-date=6 Jun 2025 \|access-date=26 Jun 2025 \|website=The National Law Review}}</ref>

			=== Cancellation obstacles ===
			In combination with autorenewal, Teamviewer requires members to submit a ticket to their support team in order to cancel their subscription, and this must be done at least 28 days before the renewal period<ref>{{Cite web \|title=All about subscription \|url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ \|website=Teamviewer}}</ref>.

	==See also==		==See also==

InTransparencyWeTrust: Add automatic renewal court case with relevant new legislation

2025-06-26T11:34:50Z

Add automatic renewal court case with relevant new legislation

← Older revision		Revision as of 11:34, 26 June 2025
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	{{Main\|Teamviewer Terminates Perpetual Licenses}}		{{Main\|Teamviewer Terminates Perpetual Licenses}}
	TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of TeamViewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web \|last=Yuri_T \|date=27 Feb 2019 \|title=Perpetual licence option? \|url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|url-status=live \|archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|archive-date=21 Jun 2025 \|access-date=21 Jun 2025 \|website= \|via=TeamViewer Community}}</ref> The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer because alleged violation of the perpetual license terms. TeamViewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan.		TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of TeamViewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web \|last=Yuri_T \|date=27 Feb 2019 \|title=Perpetual licence option? \|url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|url-status=live \|archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|archive-date=21 Jun 2025 \|access-date=21 Jun 2025 \|website= \|via=TeamViewer Community}}</ref> The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer because alleged violation of the perpetual license terms. TeamViewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan.

			=== Autorenewal of subscription (2021) ===
			In 2021 a case was filed against TeamViewer, challenging the automatic renewal practice. The district court ruled that California's autorenewal law was not violated, which was upheld by the designated court of appeals in 2023.<ref>{{Cite web \|last=Rothermel \|first=Shahin O. \|date=22 Feb 2023 \|title=Ninth Circuit Upholds Dismissal of Autorenewal Lawsuit, Finds Disclosure, Consent, and Acknowledgment Sufficient \|url=https://www.venable.com/insights/publications/2023/02/ninth-circuit-upholds-dismissal-of-autorenewal \|url-status=live \|archive-url=https://web.archive.org/web/20250426121941/https://www.venable.com/insights/publications/2023/02/ninth-circuit-upholds-dismissal-of-autorenewal \|archive-date=26 Apr 2025 \|access-date=26 Jun 2025 \|website=Venable LLP}}</ref> Starting from July 2025 the Californian autorenewal law amendments will take effect, which add additional requirements like affirmative consent.<ref>{{Cite web \|last=Dhaliwal \|first=A.J. S. \|last2=Madia \|first2=Mehul N. \|last3=Zhang \|first3=Beineng \|date=5 Jun 2025 \|title=California’s “Auto Renewal Law” Takes Effect on July 1 \|url=https://natlawreview.com/article/californias-auto-renewal-law-takes-effect-july-1 \|url-status=live \|archive-url=https://web.archive.org/web/20250606085217/https://natlawreview.com/article/californias-auto-renewal-law-takes-effect-july-1 \|archive-date=6 Jun 2025 \|access-date=26 Jun 2025 \|website=The National Law Review}}</ref>

	==See also==		==See also==

	*[[Lifetime license removal]]		*[[Lifetime license removal]]
			*[[Dark patterns]]

	==References==		==References==
	<references />		<references />
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

InTransparencyWeTrust: List information on the company and headquarter

2025-06-26T09:45:45Z

List information on the company and headquarter

← Older revision		Revision as of 09:45, 26 June 2025
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	}}		}}

	'''[[wikipedia:TeamViewer\|TeamViewer]]''' is a free ~~proprietory~~ remote access and remote control software		'''[[wikipedia:TeamViewer\|TeamViewer]]''' is a free proprietary remote access and remote control software made by [[wikipedia:TeamViewer_(company)\|TeamViewer SE]], which has their headquarter in Germany.

	==Consumer-impact summary==		==Consumer-impact summary==

InTransparencyWeTrust: /* Perpetual license invalidation */ Move incident related content into incident article

2025-06-26T09:34:15Z

Perpetual license invalidation: Move incident related content into incident article

@@ Line 22: / Line 22: @@
 ===Perpetual license invalidation===
 {{Main|Teamviewer Terminates Perpetual Licenses}}
-TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of Teamviewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web |last=Yuri_T |date=27 Feb 2019 |title=Perpetual licence option? |url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |url-status=live |archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |archive-date=21 Jun 2025 |access-date=21 Jun 2025 |website= |via=TeamViewer Community}}</ref>
+TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of TeamViewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web |last=Yuri_T |date=27 Feb 2019 |title=Perpetual licence option? |url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |url-status=live |archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 |archive-date=21 Jun 2025 |access-date=21 Jun 2025 |website= |via=TeamViewer Community}}</ref> The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer because alleged violation of the perpetual license terms. TeamViewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan.
 ==See also==

InTransparencyWeTrust: Move further see also reference to incident article

2025-06-26T09:25:30Z

Move further see also reference to incident article

← Older revision		Revision as of 09:25, 26 June 2025
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	==Incidents==		==Incidents==
	===Perpetual license invalidation===		===Perpetual license invalidation===
			{{Main\|Teamviewer Terminates Perpetual Licenses}}
	TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of Teamviewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web \|last=Yuri_T \|date=27 Feb 2019 \|title=Perpetual licence option? \|url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|url-status=live \|archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|archive-date=21 Jun 2025 \|access-date=21 Jun 2025 \|website= \|via=TeamViewer Community}}</ref>		TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of Teamviewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.<ref>{{Cite web \|last=Yuri_T \|date=27 Feb 2019 \|title=Perpetual licence option? \|url=https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|url-status=live \|archive-url=https://web.archive.org/web/20250621140111/https://community.teamviewer.com/English/discussion/55413/perpetual-licence-option/p1 \|archive-date=21 Jun 2025 \|access-date=21 Jun 2025 \|website= \|via=TeamViewer Community}}</ref>

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	*[[Lifetime license removal]]		*[[Lifetime license removal]]
	*[[Adobe Lightroom: Perpetual to Subscription Transition]]
	*[[Bandicam perpetual license invalidation]]

	==References==		==References==
	<references />		<references />
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

JamesTDG: /* Perpetual license invalidation */ Extension covering how it affected LTT

2025-06-24T07:52:55Z

Perpetual license invalidation: Extension covering how it affected LTT

← Older revision		Revision as of 07:52, 24 June 2025
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	One user on the forum states that they bought a license for TeamViewer version 12 with a term of 10 years, so this comes two years before their license ends.<ref name=":0" /> Commercial users of the software must have a license to use TeamViewer, only personal usage of the software is free.<ref>{{Cite web \|date=15 May 2023 \|title=Commercial use suspected \|url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ \|url-status=live \|archive-url=https://web.archive.org/web/20250208061425/https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ \|archive-date=8 Feb 2025 \|access-date=21 Jun 2025 \|website=TeamViewer Support}}</ref>		One user on the forum states that they bought a license for TeamViewer version 12 with a term of 10 years, so this comes two years before their license ends.<ref name=":0" /> Commercial users of the software must have a license to use TeamViewer, only personal usage of the software is free.<ref>{{Cite web \|date=15 May 2023 \|title=Commercial use suspected \|url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ \|url-status=live \|archive-url=https://web.archive.org/web/20250208061425/https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ \|archive-date=8 Feb 2025 \|access-date=21 Jun 2025 \|website=TeamViewer Support}}</ref>

			This invalidation additionally ignores when users who paid for their lifetime perpetual licenses, where in one case with Linus of ''Linus Tech Tips'' only received a discount for the subscription for paying for a ~$5k+ software upgrade only a few months before the announcement of the sunset of versions 11 and 12 in '''December 2025'''.<ref>{{Cite news \|last=LMG Clips \|date=Jun 23, 2025 \|title=If Buying Isn’t Owning, Then Piracy Isn’t Stealing \|url=https://www.youtube.com/watch?v=uDfCYF0PLac \|access-date=Jun 23, 2025 \|work=[[YouTube]]}}</ref> Some highlights included with the email sent to Linus are the following:<blockquote>'''How does this affect you?'''

			- After the above date, licenses for TeamViewer '''11 and 12 will no longer be supported''' on our global network infrastructure.h

			- You will still be able to use these versions for local (LAN) connections, where both devices are on the same network, but internet-based remote sessions will no longer be available</blockquote><blockquote>'''Your options'''

			We highly encourage you to consider upgrading to the latest version of TeamViewer. As a valued customer, we are pleased to offer you an '''exclusive upgrade discount''' should you choose to transition to a subscription plan.</blockquote>

	==See also==		==See also==

	* [[Lifetime license removal]]		*[[Lifetime license removal]]
	* [[Adobe Lightroom: Perpetual to Subscription Transition]]		*[[Adobe Lightroom: Perpetual to Subscription Transition]]
	* [[Bandicam perpetual license invalidation]]		*[[Bandicam perpetual license invalidation]]

	==References==		==References==
	<references />		<references />
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

Mr Pollo at 18:06, 23 June 2025

2025-06-23T18:06:34Z

← Older revision		Revision as of 18:06, 23 June 2025
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	}}		}}

			'''[[wikipedia:TeamViewer\|TeamViewer]]''' is a free proprietory remote access and remote control software

			==Consumer-impact summary==
	~~TeamViewer is a free proprietory remote access and remote~~ control ~~software~~		{{Placeholder box\|Overview of concerns that arise from the company's conduct regarding (if applicable):
			* User freedom
			* User privacy
			* Business model
			* Market control}}

	==Incidents==		==Incidents==

Keith: readded the stub notice to see if the curse has been lifted

2025-06-22T09:30:38Z

readded the stub notice to see if the curse has been lifted

← Older revision		Revision as of 09:30, 22 June 2025
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			{{StubNotice}}

	{{InfoboxProductLine		{{InfoboxProductLine