Ticketmaster Entertainment, LLC - Revision history

Bananabot: Added archive URLs for 3 citation(s) using CRWCitationBot

2026-02-23T07:52:58Z

Added archive URLs for 3 citation(s) using CRWCitationBot

← Older revision		Revision as of 07:52, 23 February 2026
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	\|Website=https://www.ticketmaster.com/		\|Website=https://www.ticketmaster.com/
	}}		}}
	'''[[wikipedia:Ticketmaster\|Ticketmaster Entertainment, LLC]]''' is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world. Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.<ref name=":1">[https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident "Ticketmaster Data Security Incident"] - help.ticketmaster.com - accessed 2025-01-31</ref>		'''[[wikipedia:Ticketmaster\|Ticketmaster Entertainment, LLC]]''' is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world. Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.<ref name=":1">[https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident "Ticketmaster Data Security Incident"] - help.ticketmaster.com - accessed 2025-01-31 ([http://web.archive.org/web/20251213101935/https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident Archived])</ref>

	==Consumer-impact summary==		==Consumer-impact summary==
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	===ShinyHunters databreach (May 15, 2024)===		===ShinyHunters databreach (May 15, 2024)===
	Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />		Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31 ([http://web.archive.org/web/20250708194934/https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers Archived])</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />

	====Ticketmaster's response====		====Ticketmaster's response====
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	Ticketmaster has a history of not making refunds immediately available for events that are postponed. While the tickets remain valid for canceled events awaiting a rescheduled date, customers who want immediate refunds are often left at the whim of event organizers, who tend to not allow refunds until an official rescheduled date for the canceled event is announced.<ref>{{Cite web \|title=What happens if my event is rescheduled or moved? \|url=https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved \|url-status=live \|archive-url=https://web.archive.org/web/20250527193857/https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved \|archive-date=27 May 2025 \|access-date=16 Jun 2025 \|website=Ticketmaster}}</ref> Since Ticketmaster is owned by the same parent company as many promoters, they have significant influence and control over when customers get refunds, even though it seems like they are a simple intermediary.		Ticketmaster has a history of not making refunds immediately available for events that are postponed. While the tickets remain valid for canceled events awaiting a rescheduled date, customers who want immediate refunds are often left at the whim of event organizers, who tend to not allow refunds until an official rescheduled date for the canceled event is announced.<ref>{{Cite web \|title=What happens if my event is rescheduled or moved? \|url=https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved \|url-status=live \|archive-url=https://web.archive.org/web/20250527193857/https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved \|archive-date=27 May 2025 \|access-date=16 Jun 2025 \|website=Ticketmaster}}</ref> Since Ticketmaster is owned by the same parent company as many promoters, they have significant influence and control over when customers get refunds, even though it seems like they are a simple intermediary.

	A prime example of this is the cancelation of Shakira's “Las Mujeres Ya No Lloran World Tour” concert, planned to take place on June 13, 2025, in San Antonio, Texas at the Alamodome. The concert was canceled less than an hour before showtime. While tickets to the event remain valid, customers were forced to wait 60 days or until the event is rescheduled before requesting a refund.<ref name=":3">{{Cite news \|last=Sanchez \|first=Christine \|date=16 Jun 2025 \|title=What to know about Shakira’s postponed shows in San Antonio, Houston \|url=https://spectrumlocalnews.com/tx/san-antonio/news/2025/06/16/shakira-postponed-shows-structural-issues \|url-status=live \|access-date=16 Jun 2025 \|work=Spectrum News 1 Austin}}</ref> While most companies will refund customers if a specific product is not delivered at a specific date, Ticketmaster appears to make concerts an exception in this case. There is no option for customers who know that they will not attend the event again before the official rescheduled date is announced. Alas, they are forced into uncertainty instead of expecting a refund for undelivered service.		A prime example of this is the cancelation of Shakira's “Las Mujeres Ya No Lloran World Tour” concert, planned to take place on June 13, 2025, in San Antonio, Texas at the Alamodome. The concert was canceled less than an hour before showtime. While tickets to the event remain valid, customers were forced to wait 60 days or until the event is rescheduled before requesting a refund.<ref name=":3">{{Cite news \|last=Sanchez \|first=Christine \|date=16 Jun 2025 \|title=What to know about Shakira’s postponed shows in San Antonio, Houston \|url=https://spectrumlocalnews.com/tx/san-antonio/news/2025/06/16/shakira-postponed-shows-structural-issues \|url-status=live \|access-date=16 Jun 2025 \|work=Spectrum News 1 Austin \|archive-url=http://web.archive.org/web/20250804074725/https://spectrumlocalnews.com/tx/san-antonio/news/2025/06/16/shakira-postponed-shows-structural-issues \|archive-date=4 Aug 2025}}</ref> While most companies will refund customers if a specific product is not delivered at a specific date, Ticketmaster appears to make concerts an exception in this case. There is no option for customers who know that they will not attend the event again before the official rescheduled date is announced. Alas, they are forced into uncertainty instead of expecting a refund for undelivered service.

	Moreover, customers are forced to request the refund instead of automatically being issued one when the event isn't rescheduled. If 60 days pass, and the event has not been rescheduled, a "30-day window" will open where customers must request the refund.<ref name=":3" />		Moreover, customers are forced to request the refund instead of automatically being issued one when the event isn't rescheduled. If 60 days pass, and the event has not been rescheduled, a "30-day window" will open where customers must request the refund.<ref name=":3" />

Trinity: Added archived reference links

2026-01-14T16:29:40Z

Added archived reference links

← Older revision		Revision as of 16:29, 14 January 2026
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	Ticketmaster allegedly continued this deceptive, tactic between 2008 and 2009 for multiple events, not just the Bruce Springsteen concert.<ref name=":0" />		Ticketmaster allegedly continued this deceptive, tactic between 2008 and 2009 for multiple events, not just the Bruce Springsteen concert.<ref name=":0" />

	In 2025, Ticketmaster has allegedly misled customers by posting ticket prices that are low upfront, but tag additional large, unreasonable, and unavoidable fees near the end of the sale. A 2025 class action was filed against Ticketmaster and Ticketmaster's parent company Live Nation for these misleading checkout practices and alleged "drip pricing."<ref>{{Cite journal \|date=18 March 2025 \|title=Madrigal et al. v. Live Nation Entertainment, Inc. et al. - 2:25-cv-02375 \|url=https://www.classaction.org/media/madrigal-et-al-v-live-nation-entertainment-inc-et-al.pdf \|journal=U.S. District Court, Central District of California \|volume=Case No. \|issue=2:25-cv-02375 \|via=ClassActionorg}}</ref>		In 2025, Ticketmaster has allegedly misled customers by posting ticket prices that are low upfront, but tag additional large, unreasonable, and unavoidable fees near the end of the sale. A 2025 class action was filed against Ticketmaster and Ticketmaster's parent company Live Nation for these misleading checkout practices and alleged "drip pricing."<ref>{{Cite journal \|date=18 March 2025 \|title=Madrigal et al. v. Live Nation Entertainment, Inc. et al. - 2:25-cv-02375 \|url=https://www.classaction.org/media/madrigal-et-al-v-live-nation-entertainment-inc-et-al.pdf \|journal=U.S. District Court, Central District of California \|volume=Case No. \|issue=2:25-cv-02375 \|archive-url=https://web.archive.org/web/20250325201244/https://www.classaction.org/media/madrigal-et-al-v-live-nation-entertainment-inc-et-al.pdf \|archive-date=25 Mar 2025 \|via=ClassActionorg}}</ref>

	===ShinyHunters databreach (May 15, 2024)===		===ShinyHunters databreach (May 15, 2024)===
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	Ticketmaster has been accused of being a [[Monopoly\|monopoly.]]		Ticketmaster has been accused of being a [[Monopoly\|monopoly.]]

	In May 2024, the Department of Justice filed a lawsuit against Ticketmaster and Live Nation for monopolizing the ticket industry.<ref>{{Cite web \|last=Hayes \|first=Adam \|title=Is Ticketmaster a Monopoly? \|url=https://www.investopedia.com/is-ticketmaster-a-monopoly-6834539}}</ref>		In May 2024, the Department of Justice filed a lawsuit against Ticketmaster and Live Nation for monopolizing the ticket industry.<ref>{{Cite web \|last=Hayes \|first=Adam \|title=Is Ticketmaster a Monopoly? \|url=https://www.investopedia.com/is-ticketmaster-a-monopoly-6834539 \|archive-url=https://web.archive.org/web/20251213220402/https://www.investopedia.com/is-ticketmaster-a-monopoly-6834539 \|archive-date=13 Dec 2025}}</ref>

Bythmusters: Added Cargo template in place of Infobox

2026-01-11T23:14:12Z

Added Cargo template in place of Infobox

← Older revision		Revision as of 23:14, 11 January 2026
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	{{StubNotice}}		{{StubNotice}}
	{{~~InfoboxCompany~~		{{CompanyCargo
	\| ~~Company~~ =		\|Description=American entertainment distributor known for selling event tickets online.
	~~\| Type = Subsidiary (Live Nation Entertainment)~~		\|Founded=1976-10-02
	\| Founded = 1976-10-02		\|Industry=Entertainment
	\| Industry = ~~Ticket sales and distribution~~		\|Logo=Ticketmaster_logo.png
	\| ~~Official~~ Website = https://www.ticketmaster.com/		\|ParentCompany=Live Nation Entertainment
	~~\| Logo = Ticketmaster_logo.png~~		\|Type=Subsidiary
			\|Website=https://www.ticketmaster.com/
	}}		}}

	'''[[wikipedia:Ticketmaster\|Ticketmaster Entertainment, LLC]]''' is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world. Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.<ref name=":1">[https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident "Ticketmaster Data Security Incident"] - help.ticketmaster.com - accessed 2025-01-31</ref>		'''[[wikipedia:Ticketmaster\|Ticketmaster Entertainment, LLC]]''' is an American ticket sales and distribution company based in Beverly Hills, California, with operations in many countries around the world. Ticketmaster has been accused by consumers of price gouging tickets, in addition Ticketmaster has been involved in a data breach that leaked personal information about customers from the US, Canada, and Mexico.<ref name=":1">[https://help.ticketmaster.com/hc/en-us/articles/26110487861137-Ticketmaster-Data-Security-Incident "Ticketmaster Data Security Incident"] - help.ticketmaster.com - accessed 2025-01-31</ref>

AnotherConsumerRightsPerson: Removed unnecessary spaces.

2025-09-16T15:44:28Z

Removed unnecessary spaces.

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	{{InfoboxCompany		{{InfoboxCompany
	\| Company =		\| Company =

Mr Pollo: fixed the weird formatting the article had with templates and duplicate entries

2025-07-07T01:45:55Z

fixed the weird formatting the article had with templates and duplicate entries

Show changes

Grantyofficial: Changing order of Product Line items

2025-06-18T05:07:57Z

Changing order of Product Line items

← Older revision		Revision as of 05:07, 18 June 2025
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	* Ticketing services for events		* Ticketing services for events
	* Ticket sale distribution
	* Software solutions for venue management		*Ticket sale distribution
			*Software solutions for venue management

			<span></span>
			==Consumer Protection Incidents==
			<span></span><h4>ShinyHunters databreach (May 15, 2024)</h4>Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />
			<span></span>
			====Ticketmaster's response====
			<span></span>
			Ticketmaster was swift to identify the breach and take action to further secure its systems by shutting down affected systems, unfortunately ShinyHunters has been quick enough to steal significant amounts of information.<ref name=":2" /> In response Ticketmaster published an official statement about the breach and sent emails and physical mail where applicable warning customers about the breach and provided effected users a free 12-month identity protection service.<ref name=":1" />

	<span></span>		<span></span>
			==References==
			<span></span><references /><span></span>
	==Consumer Protection Incidents==		==Consumer Protection Incidents==
	<span></span><h4>ShinyHunters databreach (May 15, 2024)</h4>Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />		<span></span><h4>ShinyHunters databreach (May 15, 2024)</h4>Ticketmaster's company network was accessed without authorization by the cybercriminal group "ShinyHunters", the group managed to gain access through a vulnerability in the Ticketmaster customer service portal.<ref name=":2">[https://www.frameworksec.com/post/ticketmaster-breach-a-deep-dive-into-the-may-2024-cyberattack-and-the-history-of-the-alleged-hackers "Ticketmaster Breach: A Deep Dive into the May 2024 Cyberattack and the History of the Alleged Hackers"] - frameworksec.com - accessed 2025-01-31</ref> The breach exposed consumer email, phone, encrypted payment information, and additional information provided by the consumer of around 40 million customers.<ref name=":1" /><ref name=":2" />

Grantyofficial: Added some products to Product Lines

2025-06-18T05:05:30Z

Added some products to Product Lines

@@ Line 20: / Line 20: @@
 }}
-==== Delaying refunds for postponed events ====
+* Ticketing services for events
 Ticketmaster has a history of not making refunds immediately available for events that are postponed. While the tickets remain valid for canceled events awaiting a rescheduled date, customers who want immediate refunds are often left at the whim of event organizers, who tend to not allow refunds until an official rescheduled date for the canceled event is announced.<ref>{{Cite web |title=What happens if my event is rescheduled or moved? |url=https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved |url-status=live |archive-url=https://web.archive.org/web/20250527193857/https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved |archive-date=27 May 2025 |access-date=16 Jun 2025 |website=Ticketmaster}}</ref> Since Ticketmaster is owned by the same parent company as many promoters, they have significant influence and control over when customers get refunds, even though it seems like they are a simple intermediary.

Grantyofficial: /* Bait-and-switch ticket sale tactics (~October 2008 to ~February 2009) */

2025-06-17T02:03:22Z

Bait-and-switch ticket sale tactics (~October 2008 to ~February 2009)

← Older revision		Revision as of 02:03, 17 June 2025
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	}}		}}

	== ~~Deceptive Business Practices~~ ==		==== Delaying refunds for postponed events ====
			Ticketmaster has a history of not making refunds immediately available for events that are postponed. While the tickets remain valid for canceled events awaiting a rescheduled date, customers who want immediate refunds are often left at the whim of event organizers, who tend to not allow refunds until an official rescheduled date for the canceled event is announced.<ref>{{Cite web \|title=What happens if my event is rescheduled or moved? \|url=https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved \|url-status=live \|archive-url=https://web.archive.org/web/20250527193857/https://help.ticketmaster.com/hc/en-us/articles/9784889055889-What-happens-if-my-event-is-rescheduled-or-moved \|archive-date=27 May 2025 \|access-date=16 Jun 2025 \|website=Ticketmaster}}</ref> Since Ticketmaster is owned by the same parent company as many promoters, they have significant influence and control over when customers get refunds, even though it seems like they are a simple intermediary.

	=== Bait-and-switch ticket sale tactics (~October 2008 to ~February 2009) ===		A prime example of this is the cancelation of Shakira's “Las Mujeres Ya No Lloran World Tour” concert, planned to take place on June 13, 2025, in San Antonio, Texas at the Alamodome. The concert was canceled less than an hour before showtime. While tickets to the event remain valid, customers were forced to wait 60 days or until the event is rescheduled before requesting a refund.<ref name=":3">{{Cite news \|last=Sanchez \|first=Christine \|date=16 Jun 2025 \|title=What to know about Shakira’s postponed shows in San Antonio, Houston \|url=https://spectrumlocalnews.com/tx/san-antonio/news/2025/06/16/shakira-postponed-shows-structural-issues \|url-status=live \|access-date=16 Jun 2025 \|work=Spectrum News 1 Austin}}</ref> While most companies will refund customers if a specific product is not delivered at a specific date, Ticketmaster appears to make concerts an exception in this case. There is no option for customers who know that they will not attend the event again before the official rescheduled date is announced. Alas, they are forced into uncertainty instead of expecting a refund for undelivered service.

			Moreover, customers are forced to request the refund instead of automatically being issued one when the event isn't rescheduled. If 60 days pass, and the event has not been rescheduled, a "30-day window" will open where customers must request the refund.<ref name=":3" />

			==References==
			<span></span><references />

			==Deceptive Business Practices==

			===Bait-and-switch ticket sale tactics (~October 2008 to ~February 2009)===
	In 2009, Ticketmaster displayed a status message that indicated there were no more tickets to display even though there allegedly were many available tickets. The company was fined for this, as Ticketmaster secured the proceeds of Bruce Springsteen fans, who sought price-gouged tickets via Ticketmaster's resale site, TicketsNow .<ref>{{Cite web \|date=18 Feb 2010 \|title=Ticketmaster and TicketsNow Settle FTC Charges of Deceptive Sales Tactics, Refunds for Springsteen Concertgoers Provided; FTC Warns Other Ticket Resellers \|url=https://www.ftc.gov/news-events/news/press-releases/2010/02/ticketmaster-ticketsnow-settle-ftc-charges-deceptive-sales-tactics-refunds-springsteen-concertgoers \|url-status=live \|archive-url=https://web.archive.org/web/20250304053736/https://www.ftc.gov/news-events/news/press-releases/2010/02/ticketmaster-ticketsnow-settle-ftc-charges-deceptive-sales-tactics-refunds-springsteen-concertgoers \|archive-date=4 Mar 2025 \|access-date=16 Jun 2025 \|website=Federal Trade Commission}}</ref> This message was allegedly displayed voluntarily, even though many seats remained vacant. Therefore, buyers were driven to purchase tickets via TicketsNow where the prices were significantly higher, and sometimes two times their original value.<ref name=":0">{{Cite web \|date=20 Jun 2016 \|title=Fight the Monopoly! \|url=https://www.backstreets.com/fightthemonopoly.html \|url-status=live \|archive-url=https://web.archive.org/web/20240819093656/https://backstreets.com/fightthemonopoly.html \|archive-date=19 Aug 2024 \|access-date=16 Jun 2025 \|website=Backstreets.com}}</ref>		In 2009, Ticketmaster displayed a status message that indicated there were no more tickets to display even though there allegedly were many available tickets. The company was fined for this, as Ticketmaster secured the proceeds of Bruce Springsteen fans, who sought price-gouged tickets via Ticketmaster's resale site, TicketsNow .<ref>{{Cite web \|date=18 Feb 2010 \|title=Ticketmaster and TicketsNow Settle FTC Charges of Deceptive Sales Tactics, Refunds for Springsteen Concertgoers Provided; FTC Warns Other Ticket Resellers \|url=https://www.ftc.gov/news-events/news/press-releases/2010/02/ticketmaster-ticketsnow-settle-ftc-charges-deceptive-sales-tactics-refunds-springsteen-concertgoers \|url-status=live \|archive-url=https://web.archive.org/web/20250304053736/https://www.ftc.gov/news-events/news/press-releases/2010/02/ticketmaster-ticketsnow-settle-ftc-charges-deceptive-sales-tactics-refunds-springsteen-concertgoers \|archive-date=4 Mar 2025 \|access-date=16 Jun 2025 \|website=Federal Trade Commission}}</ref> This message was allegedly displayed voluntarily, even though many seats remained vacant. Therefore, buyers were driven to purchase tickets via TicketsNow where the prices were significantly higher, and sometimes two times their original value.<ref name=":0">{{Cite web \|date=20 Jun 2016 \|title=Fight the Monopoly! \|url=https://www.backstreets.com/fightthemonopoly.html \|url-status=live \|archive-url=https://web.archive.org/web/20240819093656/https://backstreets.com/fightthemonopoly.html \|archive-date=19 Aug 2024 \|access-date=16 Jun 2025 \|website=Backstreets.com}}</ref>

Grantyofficial: Added bait-and-switch section of Deceptive Business Practices

2025-06-17T00:57:47Z

Added bait-and-switch section of Deceptive Business Practices

@@ Line 19: / Line 19: @@
 Ticketmaster was swift to identify the breach and take action to further secure its systems by shutting down affected systems, unfortunately ShinyHunters has been quick enough to steal significant amounts of information.<ref name=":2" /> In response Ticketmaster published an official statement about the breach and sent emails and physical mail where applicable warning customers about the breach and provided effected users a free 12-month identity protection service.<ref name=":1" />
 }}
 Event Ticketing through Ticketmaster/LiveNation website/app
 ==Consumer Protection Incidents==

2607:FB90:615D:3583:F139:1AD:491A:107C: added context and mentioned brand exclusivity deals, though I am unable to recall where I saw it mentioned

2025-06-10T10:57:34Z

added context and mentioned brand exclusivity deals, though I am unable to recall where I saw it mentioned

@@ Line 19: / Line 19: @@
 Ticketmaster was swift to identify the breach and take action to further secure its systems by shutting down affected systems, unfortunately ShinyHunters has been quick enough to steal significant amounts of information.<ref name=":2" /> In response Ticketmaster published an official statement about the breach and sent emails and physical mail where applicable warning customers about the breach and provided effected users a free 12-month identity protection service.<ref name=":1" />
 }}
-== Monopolistic practices ==
+<span></span>
 Ticketmaster has been accused of being a [[Monopoly|monopoly.]]