US Mobile - Revision history

2001:4BC9:82B:F663:2205:B7FF:FE00:E700: /* References */ fix archive date

2026-03-21T04:55:49Z

References: fix archive date

← Older revision		Revision as of 04:55, 21 March 2026
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	[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].		[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].

	US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|archive-url=http://web.archive.org/web/20260118025307/https://www.usmobile.com/features \|archive-date=18 ~~Sep 2024~~ \|access-date=2025-03-03 \|website=US Mobile}}</ref>		US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|archive-url=http://web.archive.org/web/20260118025307/https://www.usmobile.com/features \|archive-date=2026-01-18 \|access-date=2025-03-03 \|website=US Mobile}}</ref>
	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

Sojourna at 05:57, 19 March 2026

2026-03-19T05:57:07Z

← Older revision		Revision as of 05:57, 19 March 2026
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	\|Founded=2015		\|Founded=2015
	\|Industry=Telecommunications		\|Industry=Telecommunications
	\|Logo=US Mobile logo~~.svg~~.png		\|Logo=US Mobile logo.png
	\|ParentCompany=		\|ParentCompany=
	\|Type=Private		\|Type=Private

Bananabot: Re-archived 3 citation(s) from archive.today to web.archive.org using CRWCitationBot

2026-02-22T23:19:50Z

Re-archived 3 citation(s) from archive.today to web.archive.org using CRWCitationBot

← Older revision		Revision as of 23:19, 22 February 2026
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	[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].		[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].

	US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|archive-url=https://~~archive~~.ph/~~4m6UY~~ \|archive-date=18 Sep 2024 \|access-date=2025-03-03 \|website=US Mobile}}</ref>		US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|archive-url=http://web.archive.org/web/20260118025307/https://www.usmobile.com/features \|archive-date=18 Sep 2024 \|access-date=2025-03-03 \|website=US Mobile}}</ref>
	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
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	After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages.		After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages.

	After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://archive.ph/~~Utk8H_and_moving_ahead~~/ \|archive-date=~~11 Jan~~ 2026 \|access-date=2025-03-03}}</ref>		After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://web.archive.org/web/20260222231757/https://old.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|archive-date=22 Feb 2026\|access-date=2025-03-03}}</ref>

	==="Free 5GB Data"===		==="Free 5GB Data"===
	On 11/19/2025, a Redditor posted a strange tile on a USMobile email newsletter, claiming that for a limited time USMobile is giving away 5GB "to any existing customer who asks for them" by clicking on a link. Additionally, users can collect up to three and can give it away to other people. The email's wording never mentioned anything regarding a "trial" or whether if it's a "permanent free plan or add-on".<ref>{{Cite web \|title="What is a tile? Is this a completely free line?" Reddit r/usmobile \|url=https://www.reddit.com/r/USMobile/comments/1p1lygx/what_is_a_tile_is_this_a_completely_free_line/ \|archive-url=https://archive.ph/~~vIqtj~~ \|archive-date=~~11 Jan~~ 2026}}</ref>		On 11/19/2025, a Redditor posted a strange tile on a USMobile email newsletter, claiming that for a limited time USMobile is giving away 5GB "to any existing customer who asks for them" by clicking on a link. Additionally, users can collect up to three and can give it away to other people. The email's wording never mentioned anything regarding a "trial" or whether if it's a "permanent free plan or add-on".<ref>{{Cite web \|title="What is a tile? Is this a completely free line?" Reddit r/usmobile \|url=https://www.reddit.com/r/USMobile/comments/1p1lygx/what_is_a_tile_is_this_a_completely_free_line/ \|archive-url=https://web.archive.org/web/20260222231909/https://old.reddit.com/r/USMobile/comments/1p1lygx/what_is_a_tile_is_this_a_completely_free_line/ \|archive-date=22 Feb 2026}}</ref>

	Redditors quick to point out about the misleading ad; that it was a "trial" for 30 days rather than something additional to their plan. One Redditor pointed out that "This is literally just a 30-day free trial, named something different and expecting you to do the work and pedal USM to your friends and family[...]"		Redditors quick to point out about the misleading ad; that it was a "trial" for 30 days rather than something additional to their plan. One Redditor pointed out that "This is literally just a 30-day free trial, named something different and expecting you to do the work and pedal USM to your friends and family[...]"

Bythmusters: Added Cargo template in place of Infobox

2026-01-12T01:13:57Z

Added Cargo template in place of Infobox

← Older revision		Revision as of 01:13, 12 January 2026
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	{{~~InfoboxCompany~~		{{CompanyCargo
	\|~~Name~~=~~{{PAGENAME}}~~		\|Description=American mobile virtual network operator.
	~~\|Type=Private~~
	\|Founded=2015		\|Founded=2015
	\|Industry=~~Mobile Network~~		\|Industry=Telecommunications
	~~\|Official Website=https://www.usmobile.com/~~
	\|Logo=US Mobile logo.svg.png		\|Logo=US Mobile logo.svg.png
	}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].		\|ParentCompany=
			\|Type=Private
			\|Website=https://www.usmobile.com/
			}}
			[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].

	US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|archive-url=https://archive.ph/4m6UY \|archive-date=18 Sep 2024 \|access-date=2025-03-03 \|website=US Mobile}}</ref>		US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|archive-url=https://archive.ph/4m6UY \|archive-date=18 Sep 2024 \|access-date=2025-03-03 \|website=US Mobile}}</ref>

Trinity: Added archived reference links

2026-01-11T20:01:55Z

Added archived reference links

12dftox: Major developments regarding "5GB Free Data" plan.

2025-11-20T20:42:33Z

Major developments regarding "5GB Free Data" plan.

← Older revision		Revision as of 20:42, 20 November 2025
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	After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages.		After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages.

	After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|access-date=2025-03-03}}</ref>		After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|access-date=2025-03-03}}</ref>

			=== "Free 5GB Data" ===
			On 11/19/2025, a Redditor posted a strange tile on a USMobile email newsletter, claiming that for a limited time USMobile is giving away 5GB "to any existing customer who asks for them" by clicking on a link. Additionally, users can collect up to three and can give it away to other people. The email's wording never mentioned anything regarding a "trial" or whether if it's a "permanent free plan or add-on".<ref>{{Cite web \|title="What is a tile? Is this a completely free line?" Reddit r/usmobile \|url=https://www.reddit.com/r/USMobile/comments/1p1lygx/what_is_a_tile_is_this_a_completely_free_line/}}</ref>

			Redditors quick to point out about the misleading ad; that it was a "trial" for 30 days rather than something additional to their plan. One Redditor pointed out that "This is literally just a 30-day free trial, named something different and expecting you to do the work and pedal USM to your friends and family[...]"

			USMobile Reddit Agents responded to multiple complaints regarding the ill-intent wording of the tile, resulting in multiple downvotes by the users.

			The CEO of USMobile has not responded to the outrage as of 11/20/2025. Additionally, three day prior, he "have been on a plane every week and sometimes two or three times a week."<ref>{{Cite web \|title="Been real quiet..." comment by u/ankhattak on r/usmobile - Reddit \|url=https://www.reddit.com/r/USMobile/comments/1p029p6/comment/npjh0cd/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button}}</ref>

	==References==		==References==
	<references />		<references />
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

2A02:C7C:1488:8700:24C9:1710:ECDD:A64B: /* Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience */ fixed cite date format, link is dead

2025-11-05T23:11:16Z

Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience: fixed cite date format, link is dead

← Older revision		Revision as of 23:11, 5 November 2025
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	In the same thread complaints about MMS issues were being shared by users of the service with no response from the company. To this day 3/3/25, the Dark Star service devoid of basic features such as MMS, group messaging, RCS, and visual voicemail do not work on IOS despite no warnings on the site when signing up for service.		In the same thread complaints about MMS issues were being shared by users of the service with no response from the company. To this day 3/3/25, the Dark Star service devoid of basic features such as MMS, group messaging, RCS, and visual voicemail do not work on IOS despite no warnings on the site when signing up for service.

	=== Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience ===		===Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience===
	On 2/11/2025, CEO Ahmed Khattak, posted to his subreddit announcing a new plan tier backed by the Dark Star Network: Unlimited Premium.<ref>{{Cite web\|last=Khattak \|first=Ahmed \|title="Unlimited Premium - The Endgame" \|url=https://www.reddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|url-status=~~live~~ \|archive-url=https://www.reveddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|access-date=~~3/3/~~2025 \|website=~~reddit~~}}</ref>		On 2/11/2025, CEO Ahmed Khattak, posted to his subreddit announcing a new plan tier backed by the Dark Star Network: Unlimited Premium.<ref>{{Cite web \|last=Khattak \|first=Ahmed \|title="Unlimited Premium - The Endgame" \|url=https://www.reddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|url-status=dead \|archive-url=https://www.reveddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|access-date=2025-03-03 \|website=Reddit}}</ref>

	The core promises of this bold new plan were:		The core promises of this bold new plan were:

	* '''"Truly unlimited priority data''' with no caps, no throttles, and no slowdowns"		*'''"Truly unlimited priority data''' with no caps, no throttles, and no slowdowns"
	* '''"Unlimited hotspot''' because your connectivity should not be limited"		*'''"Unlimited hotspot''' because your connectivity should not be limited"
	* '''"Full-speed HD streaming''' always"		*'''"Full-speed HD streaming''' always"

	This was superseded by a 1-day sale on the service to encourage new signups to the plan.		This was superseded by a 1-day sale on the service to encourage new signups to the plan.

Kostas: fixed dates on citations not sure how to date the revvedit archives

2025-03-04T10:17:34Z

fixed dates on citations not sure how to date the revvedit archives

← Older revision		Revision as of 10:17, 4 March 2025
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	}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].		}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].

	US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|access-date=~~3/3/~~2025 \|website=US Mobile}}</ref>		US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|access-date=2025-03-03 \|website=US Mobile}}</ref>
	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
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	This was superseded by a 1-day sale on the service to encourage new signups to the plan.		This was superseded by a 1-day sale on the service to encourage new signups to the plan.

	After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=~~3/3/~~2025}}</ref> As well as other users using it as a home service during outages.		After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages.

	After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|access-date=~~3/3/~~2025}}</ref>		After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|access-date=2025-03-03}}</ref>

	==References==		==References==
	<references />		<references />
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

TasmanianRex at 09:03, 4 March 2025

2025-03-04T09:03:50Z

← Older revision		Revision as of 09:03, 4 March 2025
Line 1:		Line 1:
	{{InfoboxCompany		{{InfoboxCompany
	\| Name = {{PAGENAME}}		\|Name={{PAGENAME}}
	\| Type =Private		\|Type=Private
	\| Founded =2015		\|Founded=2015
	\| Industry =Mobile Network		\|Industry=Mobile Network
	\| Official Website =https://www.usmobile.com/		\|Official Website=https://www.usmobile.com/
	\| Logo =US Mobile logo.svg.png		\|Logo=US Mobile logo.svg.png
	}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit] .		}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].

	US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to. <ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|access-date=3/3/2025 \|website=US Mobile}}</ref>		US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|access-date=3/3/2025 \|website=US Mobile}}</ref>
	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	===Dark Star feature incompleteness and launch issues===		===Dark Star feature incompleteness and launch issues===
	On 8/1/2024 US Mobile launched Dark Star network, their integration with the AT&T network. The launch was riddled with issues, odd marketing had users convinced this product would allow users to roam between all three major networks. One user was banned for asking for clarification on the subreddit where the announcement was made. <ref>{{Cite web \|title=Dark Star launch ban \|url=https://www.reveddit.com/v/USMobile/comments/1ehtyas/super_carrier_is_here/lhkpbfk/ \|url-status=dead \|website=reddit}}</ref>		On 8/1/2024 US Mobile launched Dark Star network, their integration with the AT&T network. The launch was riddled with issues, odd marketing had users convinced this product would allow users to roam between all three major networks. One user was banned for asking for clarification on the subreddit where the announcement was made.<ref>{{Cite web \|title=Dark Star launch ban \|url=https://www.reveddit.com/v/USMobile/comments/1ehtyas/super_carrier_is_here/lhkpbfk/ \|url-status=dead \|website=reddit}}</ref>
	[[File:USMobile Features.png\|thumb\|Dark Star features missing]]		[[File:USMobile Features.png\|thumb\|Dark Star features missing]]
	In the same thread complaints about MMS issues were being shared by users of the service with no response from the company. To this day 3/3/25, the Dark Star service devoid of basic features such as MMS, group messaging, RCS, and visual voicemail do not work on IOS despite no warnings on the site when signing up for service.		In the same thread complaints about MMS issues were being shared by users of the service with no response from the company. To this day 3/3/25, the Dark Star service devoid of basic features such as MMS, group messaging, RCS, and visual voicemail do not work on IOS despite no warnings on the site when signing up for service.

	=== Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience ===		=== Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience ===
	On 2/11/2025, CEO Ahmed Khattak, posted to his subreddit announcing a new plan tier backed by the Dark Star Network: Unlimited Premium <ref>{{Cite web \|last=Khattak \|first=Ahmed \|title="Unlimited Premium - The Endgame" \|url=https://www.reddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|access-date=3/3/2025 \|website=reddit}}</ref>		On 2/11/2025, CEO Ahmed Khattak, posted to his subreddit announcing a new plan tier backed by the Dark Star Network: Unlimited Premium.<ref>{{Cite web\|last=Khattak \|first=Ahmed \|title="Unlimited Premium - The Endgame" \|url=https://www.reddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|access-date=3/3/2025 \|website=reddit}}</ref>

	The core promises of this bold new plan were:		The core promises of this bold new plan were:
Line 27:		Line 27:
	This was superseded by a 1-day sale on the service to encourage new signups to the plan.		This was superseded by a 1-day sale on the service to encourage new signups to the plan.

	After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=3/3/2025}}</ref> As well as other users using it as a home service during outages.		After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=3/3/2025}}</ref> As well as other users using it as a home service during outages.

	After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former). <ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|access-date=3/3/2025}}</ref>		After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|access-date=3/3/2025}}</ref>

	==References==		==References==
	<references />		<references />
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

IAmNotMexican: First contribution!

2025-03-04T01:43:14Z

First contribution!

← Older revision		Revision as of 01:43, 4 March 2025
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	\| Industry =Mobile Network		\| Industry =Mobile Network
	\| Official Website =https://www.usmobile.com/		\| Official Website =https://www.usmobile.com/
	\| Logo =~~QuestionMark~~.svg		\| Logo =US Mobile logo.svg.png
	}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit] .		}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit] .

	US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.~~[1]~~		US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to. <ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|access-date=3/3/2025 \|website=US Mobile}}</ref>
	<~~references~~ />

	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	===Dark Star feature incompleteness~~(''date'')~~===		===Dark Star feature incompleteness and launch issues===
	As of 3/3/2025, ~~US Mobile Continues~~ to ~~offer~~ Dark Star ~~as their front~~ and ~~center~~		On 8/1/2024 US Mobile launched Dark Star network, their integration with the AT&T network. The launch was riddled with issues, odd marketing had users convinced this product would allow users to roam between all three major networks. One user was banned for asking for clarification on the subreddit where the announcement was made. <ref>{{Cite web \|title=Dark Star launch ban \|url=https://www.reveddit.com/v/USMobile/comments/1ehtyas/super_carrier_is_here/lhkpbfk/ \|url-status=dead \|website=reddit}}</ref>
			[[File:USMobile Features.png\|thumb\|Dark Star features missing]]
			In the same thread complaints about MMS issues were being shared by users of the service with no response from the company. To this day 3/3/25, the Dark Star service devoid of basic features such as MMS, group messaging, RCS, and visual voicemail do not work on IOS despite no warnings on the site when signing up for service.

			=== Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience ===
			On 2/11/2025, CEO Ahmed Khattak, posted to his subreddit announcing a new plan tier backed by the Dark Star Network: Unlimited Premium <ref>{{Cite web \|last=Khattak \|first=Ahmed \|title="Unlimited Premium - The Endgame" \|url=https://www.reddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|access-date=3/3/2025 \|website=reddit}}</ref>

			The core promises of this bold new plan were:

			* '''"Truly unlimited priority data''' with no caps, no throttles, and no slowdowns"
			* '''"Unlimited hotspot''' because your connectivity should not be limited"
			* '''"Full-speed HD streaming''' always"

			This was superseded by a 1-day sale on the service to encourage new signups to the plan.

	===~~Example incident two (''date'')==~~=		After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=3/3/2025}}</ref> As well as other users using it as a home service during outages.
	...

	==~~See also~~==		After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former). <ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://www.reveddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|access-date=3/3/2025}}</ref>
	~~{{Placeholder box~~\|~~Link to relevant theme articles or companies with similar incidents.~~}}

	==References==		==References==
	~~{{reflist}}~~		<references />

	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

← Older revision		Revision as of 20:01, 11 January 2026
Line 8:		Line 8:
	}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].		}}[[wikipedia:US_Mobile\|US Mobile]] is an American MVNO that rebrands service from AT&T, Verizon, and T-Mobile. The carrier is known for competitive pricing on it's plans and very interactive conversations with it's customers on it's company-run [https://www.reddit.com/r/USMobile/ subreddit].

	US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|access-date=2025-03-03 \|website=US Mobile}}</ref>		US Mobile's main selling point is the ability to switch between the three networks that the MVNO runs on at little or no cost depending on the tier of plan subscribed to.<ref>{{Cite web \|title=US Mobile {{!}} Features \|url=https://www.usmobile.com/features \|url-status=live \|archive-url=https://archive.ph/4m6UY \|archive-date=18 Sep 2024 \|access-date=2025-03-03 \|website=US Mobile}}</ref>
	==Incidents==		==Incidents==
	This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	===Dark Star feature incompleteness and launch issues===		===Dark Star feature incompleteness and launch issues===
	On 8/1/2024 US Mobile launched Dark Star network, their integration with the AT&T network. The launch was riddled with issues, odd marketing had users convinced this product would allow users to roam between all three major networks. One user was banned for asking for clarification on the subreddit where the announcement was made.<ref>{{Cite web \|title=Dark Star launch ban \|url=https://www.reveddit.com/v/USMobile/comments/1ehtyas/super_carrier_is_here/lhkpbfk/ \|url-status=dead \|website=reddit}}</ref>		On 8/1/2024 US Mobile launched Dark Star network, their integration with the AT&T network. The launch was riddled with issues, odd marketing had users convinced this product would allow users to roam between all three major networks. One user was banned for asking for clarification on the subreddit where the announcement was made.<ref>{{Cite web \|title=Dark Star launch ban \|url=https://www.reveddit.com/v/USMobile/comments/1ehtyas/super_carrier_is_here/lhkpbfk/ \|url-status=dead \|archive-url=https://web.archive.org/web/20250708194544/https://www.reveddit.com/v/USMobile/comments/1ehtyas/super_carrier_is_here/lhkpbfk/ \|archive-date=8 Jul 2025 \|website=reddit}}</ref>
	[[File:USMobile Features.png\|thumb\|Dark Star features missing]]		[[File:USMobile Features.png\|thumb\|Dark Star features missing]]
	In the same thread complaints about MMS issues were being shared by users of the service with no response from the company. To this day 3/3/25, the Dark Star service devoid of basic features such as MMS, group messaging, RCS, and visual voicemail do not work on IOS despite no warnings on the site when signing up for service.		In the same thread complaints about MMS issues were being shared by users of the service with no response from the company. To this day 3/3/25, the Dark Star service devoid of basic features such as MMS, group messaging, RCS, and visual voicemail do not work on IOS despite no warnings on the site when signing up for service.

	===Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience===		===Dark Star Uncapped Unlimited Premium Retroactively Amended Purchase Experience===
	On 2/11/2025, CEO Ahmed Khattak, posted to his subreddit announcing a new plan tier backed by the Dark Star Network: Unlimited Premium.<ref>{{Cite web \|last=Khattak \|first=Ahmed \|title="Unlimited Premium - The Endgame" \|url=https://www.reddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|url-status=dead \|archive-url=https://www.reveddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|access-date=2025-03-03 \|website=Reddit}}</ref>		On 2/11/2025, CEO Ahmed Khattak, posted to his subreddit announcing a new plan tier backed by the Dark Star Network: Unlimited Premium.<ref>{{Cite web \|last=Khattak \|first=Ahmed \|title="Unlimited Premium - The Endgame" \|url=https://www.reddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/ \|url-status=dead \|archive-url=https://web.archive.org/web/20260111194707/https://www.reveddit.com/v/USMobile/comments/1in26fd/unlimited_premium_the_endgame/?showFilters=true \|archive-date=11 Jan 2026 \|access-date=2025-03-03 \|website=Reddit}}</ref>

	The core promises of this bold new plan were:		The core promises of this bold new plan were:
Line 29:		Line 29:
	After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages.		After signups to this new tier on this 1-day sale, 3 days after the launch of the plan the Khattak posted an update on the service where he floated the idea of data caps, hotspot caps, and requiring manual intervention by support if you happen to go over. In the update an example of abuse given was downloading a Windows update on a laptop.<ref>{{Cite web \|title=reddit Post {{!}} Unlimited Premium: The Endgame Is Here to Stay, but I need you to chime in \|url=https://www.reddit.com/r/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|url-status=live \|archive-url=https://www.reveddit.com/v/USMobile/comments/1ipcqwu/unlimited_premium_the_endgame_is_here_to_stay_but/ \|archive-date=2025-03-03}}</ref> As well as other users using it as a home service during outages.

	After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://~~www~~.~~reveddit.com/r/USMobile/comments/1iz82kj~~/~~reflecting_on_feedback_and_moving_ahead~~/ \|access-date=2025-03-03}}</ref>		After back and forth and losing arguments in their own subreddit, the CEO gave a proper update on concrete limitations in the new plan, that now include caps, throttles, slowdown, limited hotspot connectivity, and HD streaming limitations (from the former).<ref>{{Cite web \|title=reddit \|url=https://www.reddit.com/r/USMobile/comments/1iz82kj/reflecting_on_feedback_and_moving_ahead/ \|url-status=live \|archive-url=https://archive.ph/Utk8H_and_moving_ahead/ \|archive-date=11 Jan 2026 \|access-date=2025-03-03}}</ref>

	=== "Free 5GB Data" ===		==="Free 5GB Data"===
	On 11/19/2025, a Redditor posted a strange tile on a USMobile email newsletter, claiming that for a limited time USMobile is giving away 5GB "to any existing customer who asks for them" by clicking on a link. Additionally, users can collect up to three and can give it away to other people. The email's wording never mentioned anything regarding a "trial" or whether if it's a "permanent free plan or add-on".<ref>{{Cite web \|title="What is a tile? Is this a completely free line?" Reddit r/usmobile \|url=https://www.reddit.com/r/USMobile/comments/1p1lygx/what_is_a_tile_is_this_a_completely_free_line/}}</ref>		On 11/19/2025, a Redditor posted a strange tile on a USMobile email newsletter, claiming that for a limited time USMobile is giving away 5GB "to any existing customer who asks for them" by clicking on a link. Additionally, users can collect up to three and can give it away to other people. The email's wording never mentioned anything regarding a "trial" or whether if it's a "permanent free plan or add-on".<ref>{{Cite web \|title="What is a tile? Is this a completely free line?" Reddit r/usmobile \|url=https://www.reddit.com/r/USMobile/comments/1p1lygx/what_is_a_tile_is_this_a_completely_free_line/ \|archive-url=https://archive.ph/vIqtj \|archive-date=11 Jan 2026}}</ref>

	Redditors quick to point out about the misleading ad; that it was a "trial" for 30 days rather than something additional to their plan. One Redditor pointed out that "This is literally just a 30-day free trial, named something different and expecting you to do the work and pedal USM to your friends and family[...]"		Redditors quick to point out about the misleading ad; that it was a "trial" for 30 days rather than something additional to their plan. One Redditor pointed out that "This is literally just a 30-day free trial, named something different and expecting you to do the work and pedal USM to your friends and family[...]"
Line 38:		Line 38:
	USMobile Reddit Agents responded to multiple complaints regarding the ill-intent wording of the tile, resulting in multiple downvotes by the users.		USMobile Reddit Agents responded to multiple complaints regarding the ill-intent wording of the tile, resulting in multiple downvotes by the users.

	The CEO of USMobile has not responded to the outrage as of 11/20/2025. Additionally, three day prior, he "have been on a plane every week and sometimes two or three times a week."<ref>{{Cite web \|title="Been real quiet..." comment by u/ankhattak on r/usmobile - Reddit \|url=https://www.reddit.com/r/USMobile/comments/1p029p6/comment/npjh0cd/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button}}</ref>		The CEO of USMobile has not responded to the outrage as of 11/20/2025. Additionally, three day prior, he "have been on a plane every week and sometimes two or three times a week."<ref>{{Cite web \|title="Been real quiet..." comment by u/ankhattak on r/usmobile - Reddit \|url=https://www.reddit.com/r/USMobile/comments/1p029p6/comment/npjh0cd/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button \|archive-url=https://archive.ph/4gJDP \|archive-date=11 Jan 2026}}</ref>

	==References==		==References==
	<references />		<references />
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]