User:Andrew V/Authy - Revision history

AnotherConsumerRightsPerson: Redirected page to Authy

2026-03-05T17:06:20Z

Redirected page to Authy

← Older revision		Revision as of 17:06, 5 March 2026
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	~~{{ProductCargo~~		#REDIRECT [[Authy]]
	~~\|Company=Twilio~~
	~~\|InProduction=Yes~~
	~~\|ArticleType=Product~~
	~~\|Logo=Authy Logo.svg~~
	~~\|Category=Security, Software~~
	~~\|Website=https://www.authy.com/~~
	~~\|Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.~~
	}}

	~~'''Twilio Authy''' is a free mobile app that generates random six-digit tokens to enable two-factor authentication (2FA) for online services.~~

	~~==Consumer-impact summary==~~
	~~{{Ph-C-CIS}}~~

	~~==Incidents==~~

	~~===Removing Desktop App (August 2024)===~~
	~~In August of 2024 Authy removed their desktop app~~

	~~===Inability to export tokens===~~
	~~Authy does not allow the user to export their 2FA tokens to another service.<ref>https://help.twilio.com/articles/19753420684059 (~~[~~https://web.archive.org/web/20260217105416/https://help.twilio.com/articles/19753420684059 Archived])</ref>~~

	~~==See also==~~
	*[~~[Microsoft Authenticator]]~~
	*[[Proton Authenticator]]

	~~==References==~~
	~~{{reflist}}~~

	~~[[Category:{{PAGENAME}}~~]]

Andrew V at 16:28, 5 March 2026

2026-03-05T16:28:57Z

← Older revision		Revision as of 16:28, 5 March 2026
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	==Incidents==		==Incidents==

	=== Removing Desktop App (August 2024) ===		===Removing Desktop App (August 2024)===
	In August of 2024 Authy removed their desktop app		In August of 2024 Authy removed their desktop app

Andrew V at 16:03, 5 March 2026

2026-03-05T16:03:07Z

← Older revision		Revision as of 16:03, 5 March 2026
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	}}		}}

	'''Twilio Authy''' is a free mobile app that ~~provides multi-factor authenication (MFA) for other online services.~~		'''Twilio Authy''' is a free mobile app that generates random six-digit tokens to enable two-factor authentication (2FA) for online services.

	~~One of its key functions is generating secure, ephemeral,~~ random six-digit tokens to enable two-factor authentication (2FA) for ~~arbitrary~~ online services.

	==Consumer-impact summary==		==Consumer-impact summary==
Line 17:		Line 15:

	==Incidents==		==Incidents==
	~~===Cross-Platform Migration Friction===~~
	A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:

	~~#Retain possession of the old iPhone for daily MFA needs, or~~
	~~#Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.~~

	For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.

	Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 (~~[http://web.archive.org/web/20260131003513/https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 Archived]~~)~~</ref></blockquote>~~		=== Removing Desktop App (August 2024) ===
			In August of 2024 Authy removed their desktop app

	===Inability to export ~~codes~~===		===Inability to export tokens===
	~~[[File:Proton Microsoft Authenticator.png\|right\|thumb\|150px]]~~		Authy does not allow the user to export their 2FA tokens to another service.<ref>https://help.twilio.com/articles/19753420684059 ([https://web.archive.org/web/20260217105416/https://help.twilio.com/articles/19753420684059 Archived])</ref>
	Authy does not allow the user to export their ~~MFA codes~~ to another service.

	==See also==		==See also==

Andrew V at 15:44, 5 March 2026

2026-03-05T15:44:30Z

← Older revision		Revision as of 15:44, 5 March 2026
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	}}		}}

	'''Twilio Authy''' is a free mobile app that ~~secures the user's Microsoft account with single sign-on (SSO) and~~ provides multi-factor authenication (MFA) for other online services.		'''Twilio Authy''' is a free mobile app that provides multi-factor authenication (MFA) for other online services.

	One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.		One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.

Andrew V at 15:43, 5 March 2026

2026-03-05T15:43:05Z

← Older revision		Revision as of 15:43, 5 March 2026
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	{{ProductCargo		{{ProductCargo
	\|Company=~~Microsoft~~		\|Company=Twilio
	\|InProduction=Yes		\|InProduction=Yes
	\|ArticleType=Product		\|ArticleType=Product
	\|Logo=~~Microsoft Authenticator~~.~~png~~		\|Logo=Authy Logo.svg
	\|Category=Security, Software		\|Category=Security, Software
	\|Website=https://www.~~microsoft~~.com/~~en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc~~		\|Website=https://www.authy.com/
	\|Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.		\|Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.
	}}'''~~Microsoft Authenticator~~''' is a free mobile app that secures the user's Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.		}}

			'''Twilio Authy''' is a free mobile app that secures the user's Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.

	One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.		One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.
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	===Inability to export codes===		===Inability to export codes===
	[[File:Proton Microsoft Authenticator.png\|right\|thumb\|150px]]		[[File:Proton Microsoft Authenticator.png\|right\|thumb\|150px]]
	~~Like [[~~Authy~~]], Microsoft Authenticator~~ does not allow the user to export their MFA codes to another service.		Authy does not allow the user to export their MFA codes to another service.

	==See also==		==See also==
	*[[~~Authy~~]]		*[[Microsoft Authenticator]]
	*[[Proton Authenticator]]		*[[Proton Authenticator]]

Andrew V: Created page with "{{ProductCargo |Company=Microsoft |InProduction=Yes |ArticleType=Product |Logo=Microsoft Authenticator.png |Category=Security, Software |Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc |Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various othe..."

2026-03-05T15:27:05Z

Created page with "{{ProductCargo |Company=Microsoft |InProduction=Yes |ArticleType=Product |Logo=Microsoft Authenticator.png |Category=Security, Software |Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc |Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various othe..."

New page

{{ProductCargo
|Company=Microsoft
|InProduction=Yes
|ArticleType=Product
|Logo=Microsoft Authenticator.png
|Category=Security, Software
|Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc
|Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.
}}'''Microsoft Authenticator''' is a free mobile app that secures the user's Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.

One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
===Cross-Platform Migration Friction===
A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:

#Retain possession of the old iPhone for daily MFA needs, or
#Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.

For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.

Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 ([http://web.archive.org/web/20260131003513/https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 Archived])</ref></blockquote>

===Inability to export codes===
[[File:Proton Microsoft Authenticator.png|right|thumb|150px]]
Like [[Authy]], Microsoft Authenticator does not allow the user to export their MFA codes to another service.

==See also==
*[[Authy]]
*[[Proton Authenticator]]

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]