Walmart - Revision history

Bananabot: Re-archived 6 citation(s) from archive.today to web.archive.org using CRWCitationBot

2026-02-22T23:24:42Z

Re-archived 6 citation(s) from archive.today to web.archive.org using CRWCitationBot

← Older revision		Revision as of 23:24, 22 February 2026
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	==Incidents==		==Incidents==
	===Facial recognition surveillance===		===Facial recognition surveillance===
	Walmart's first use of facial recognition software dates back to 2015 from an experimental, temporary program but has only grown since then.<ref>{{Cite web \|last=Roberts \|first=Jeff John \|title=Walmart’s Use of Sci-fi Tech To Spot Shoplifters Raises Privacy Questions \|url=https://fortune.com/2015/11/09/wal-mart-facial-recognition/ \|url-access=subscription \|website=Fortune \|date=9 Nov 2015 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://~~archive~~.ph/~~M6skN~~ \|archive-date=~~29 Dec 2020~~}}</ref><ref name=":0">{{Cite web \|author= \|title=Facial Recognition in Walmart stores \|url=https://www.securityvision.io/wiki/index.php/Facial_Recognition_in_Walmart_stores \|website=Security Vision \|date= \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20241128175542/https://www.securityvision.io/wiki/index.php/Facial_Recognition_in_Walmart_stores \|archive-date=28 Nov 2024}}<!-- Compiled from other sources. This should be generally avoided. -Sojourna --></ref>		Walmart's first use of facial recognition software dates back to 2015 from an experimental, temporary program but has only grown since then.<ref>{{Cite web \|last=Roberts \|first=Jeff John \|title=Walmart’s Use of Sci-fi Tech To Spot Shoplifters Raises Privacy Questions \|url=https://fortune.com/2015/11/09/wal-mart-facial-recognition/ \|url-access=subscription \|website=Fortune \|date=9 Nov 2015 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=http://web.archive.org/web/20251124124720/https://fortune.com/2015/11/09/wal-mart-facial-recognition/ \|archive-date=24 Nov 2025}}</ref><ref name=":0">{{Cite web \|author= \|title=Facial Recognition in Walmart stores \|url=https://www.securityvision.io/wiki/index.php/Facial_Recognition_in_Walmart_stores \|website=Security Vision \|date= \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20241128175542/https://www.securityvision.io/wiki/index.php/Facial_Recognition_in_Walmart_stores \|archive-date=28 Nov 2024}}<!-- Compiled from other sources. This should be generally avoided. -Sojourna --></ref>

	===AI surveillance===		===AI surveillance===
	It was reported in 2019 that Walmart uses AI-surveillance, internally dubbed ''Missed Scan Detection'' to monitor self-checkout as well as manned registers for the sake of detecting items that have not been scanned.<ref name=":0" /><ref name=":1">{{Cite web \|last=Peterson \|first=Hayley \|title=Walmart reveals it's tracking checkout theft with AI-powered cameras in 1,000 stores \|url=https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6 \|website=Business Insider \|date=20 Jun 2019 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20191117013212/https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6 \|archive-date=17 Nov 2019}}</ref> They do this using ''Everseen'', a facial recognition software based in Ireland, and it had only been reported on two years into Walmart's usage of the technology in which the company eventually confirmed it.<ref>{{Cite web \|last=Barkho \|first=Gabriela \|title=Walmart Confirms Use of AI-Powered Cameras to Detect Stealing \|url=https://observer.com/2019/06/walmart-ai-cameras-detect-stealing/ \|website=Observer \|date=27 Jun 2019 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://~~archive~~.ph/~~ilndM~~ \|archive-date=~~30 Apr 2020~~}}</ref><ref name=":1" />		It was reported in 2019 that Walmart uses AI-surveillance, internally dubbed ''Missed Scan Detection'' to monitor self-checkout as well as manned registers for the sake of detecting items that have not been scanned.<ref name=":0" /><ref name=":1">{{Cite web \|last=Peterson \|first=Hayley \|title=Walmart reveals it's tracking checkout theft with AI-powered cameras in 1,000 stores \|url=https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6 \|website=Business Insider \|date=20 Jun 2019 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20191117013212/https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6 \|archive-date=17 Nov 2019}}</ref> They do this using ''Everseen'', a facial recognition software based in Ireland, and it had only been reported on two years into Walmart's usage of the technology in which the company eventually confirmed it.<ref>{{Cite web \|last=Barkho \|first=Gabriela \|title=Walmart Confirms Use of AI-Powered Cameras to Detect Stealing \|url=https://observer.com/2019/06/walmart-ai-cameras-detect-stealing/ \|website=Observer \|date=27 Jun 2019 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=http://web.archive.org/web/20251006191022/https://observer.com/2019/06/walmart-ai-cameras-detect-stealing/ \|archive-date=6 Oct 2025}}</ref><ref name=":1" />

	===Use of Clearview AI===		===Use of Clearview AI===
	In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts.{{Citation needed}} In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software,<ref>{{Cite web \|last1=Mac \|first1=Ryan \|last2=Haskins \|first2=Caroline \|last3=McDonald \|first3=Logan \|display-authors=2 \|title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA \|url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement \|website=Buzzfeed News \|date=27 Feb 2020 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://~~archive~~.ph/~~6MMao~~ \|archive-date=~~27 Feb 2020~~}}</ref> indicating the use of AI software to personally identify Walmart shoppers.		In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts.{{Citation needed}} In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software,<ref>{{Cite web \|last1=Mac \|first1=Ryan \|last2=Haskins \|first2=Caroline \|last3=McDonald \|first3=Logan \|display-authors=2 \|title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA \|url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement \|website=Buzzfeed News \|date=27 Feb 2020 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=http://web.archive.org/web/20260126043820/https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement \|archive-date=26 Jan 2026}}</ref> indicating the use of AI software to personally identify Walmart shoppers.

	===App [[spyware]] via Bluetooth===		===App [[spyware]] via Bluetooth===
	Walmart uses a technology called ''Bluetooth beacon,'' a device often found in physical retail locations used for precise indoor positioning.<ref>{{Cite web \|author= \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|website=Mapsted \|date=1 Jan 2024 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20240910010343/https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-date=10 Sep 2024}}</ref> particularly for monitoring customers with the Walmart app installed on their smartphones.<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|others=Graphics by Tala Schlossberg; Illustrations by Max Guther \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|website=The New York Times \|date=14 Jun 2019 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://~~archive~~.ph/~~YWbLk~~ \|archive-date=~~14 Jun 2019~~}}</ref> The Bluetooth device is often hidden on the top of shelving units inside retail stores and then connects with the smartphone device of customers, often through retailer apps. (Although this may include connecting to other [[spyware]] apps on customers' smartphones not owned by the actual retailer.)<ref name=":2" /> While many advertisers often use cellphone towers and GPS technology to track and advertise to consumers based on their location, Bluetooth beacons are significantly more precise, especially indoors where they are used in places like airports and shopping malls to track individuals.<ref name=":2" /> This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on which aisle the customer happens to be standing in.<ref name=":2" />		Walmart uses a technology called ''Bluetooth beacon,'' a device often found in physical retail locations used for precise indoor positioning.<ref>{{Cite web \|author= \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|website=Mapsted \|date=1 Jan 2024 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20240910010343/https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-date=10 Sep 2024}}</ref> particularly for monitoring customers with the Walmart app installed on their smartphones.<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|others=Graphics by Tala Schlossberg; Illustrations by Max Guther \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|website=The New York Times \|date=14 Jun 2019 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=http://web.archive.org/web/20260216020130/https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|archive-date=16 Feb 2026}}</ref> The Bluetooth device is often hidden on the top of shelving units inside retail stores and then connects with the smartphone device of customers, often through retailer apps. (Although this may include connecting to other [[spyware]] apps on customers' smartphones not owned by the actual retailer.)<ref name=":2" /> While many advertisers often use cellphone towers and GPS technology to track and advertise to consumers based on their location, Bluetooth beacons are significantly more precise, especially indoors where they are used in places like airports and shopping malls to track individuals.<ref name=":2" /> This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on which aisle the customer happens to be standing in.<ref name=":2" />

	===Data collection===		===Data collection===
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	===Data sent to third parties (''2021—'')===		===Data sent to third parties (''2021—'')===
	In February 2021, Walmart launched a company called ''Walmart Data Ventures,'' a division for Walmart to sell first-party data collected from customers and their own business operations.<ref name=":4">{{Cite web \|last=Hardy \|first=Mark \|title=Introducing Scintilla: Walmart Luminate has a new name \|url=https://www.walmartdataventures.com/insights/articles/introducing-scintilla \|website=Walmart Data Ventures \|date=5 Feb 2025 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20250320044608/https://www.walmartdataventures.com/content/walmartdataventures/en_us/insights/articles/introducing-scintilla.html/ \|archive-date=20 Mar 2025}}</ref> ''Scintilla,'' previously known as ''Walmart Luminate,'' is the core product of Walmart Data Ventures, and provides buyers with a suite of data insights and tools to better market to consumers.<ref name=":4" /><ref>{{Cite web \|last=Silberstein \|first=Nicole \|title=Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why. \|url=https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|website=Retail Touchpoints \|date=1 Jan 2025 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://~~archive~~.ph/~~NENqm~~ \|archive-date=~~5 Aug 2024~~}}</ref>		In February 2021, Walmart launched a company called ''Walmart Data Ventures,'' a division for Walmart to sell first-party data collected from customers and their own business operations.<ref name=":4">{{Cite web \|last=Hardy \|first=Mark \|title=Introducing Scintilla: Walmart Luminate has a new name \|url=https://www.walmartdataventures.com/insights/articles/introducing-scintilla \|website=Walmart Data Ventures \|date=5 Feb 2025 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20250320044608/https://www.walmartdataventures.com/content/walmartdataventures/en_us/insights/articles/introducing-scintilla.html/ \|archive-date=20 Mar 2025}}</ref> ''Scintilla,'' previously known as ''Walmart Luminate,'' is the core product of Walmart Data Ventures, and provides buyers with a suite of data insights and tools to better market to consumers.<ref name=":4" /><ref>{{Cite web \|last=Silberstein \|first=Nicole \|title=Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why. \|url=https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|website=Retail Touchpoints \|date=1 Jan 2025 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=http://web.archive.org/web/20251007180215/https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|archive-date=7 Oct 2025}}</ref>

	===Employees' 401k data leak (''2024'')===		===Employees' 401k data leak (''2024'')===
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	==Lawsuits==		==Lawsuits==
	===Illinois privacy law (''2022'')===		===Illinois privacy law (''2022'')===
	On 1 September 2022, James Luthe, an Illinois resident, filed a class-action lawsuit against Walmart for allegedly violating Illinois' Biometric Information Privacy Act (BIPA) by using surveillance cameras and Clearview AI's facial recognition database.<ref>{{Cite web \|last=Haskins \|first=Caroline \|title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database \|url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 \|website=Business Insider \|date=6 Sep 2022\|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://~~archive~~.ph/~~SkZRD~~ \|archive-date=~~2 Sep 2022~~}}</ref> Luthe requested dismissal of the case on 8 September 2022, however, and the motion was granted the following day.<ref>{{Cite web \|author= \|title=Luthe v. Walmart, Inc. (1:22-cv-04701) \|url=https://www.courtlistener.com/docket/64944053/luthe-v-walmart-inc/ \|website=Court Listener \|date=2022 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260221042401/https://www.courtlistener.com/docket/64944053/luthe-v-walmart-inc/ \|archive-date=21 Feb 2026}}</ref>		On 1 September 2022, James Luthe, an Illinois resident, filed a class-action lawsuit against Walmart for allegedly violating Illinois' Biometric Information Privacy Act (BIPA) by using surveillance cameras and Clearview AI's facial recognition database.<ref>{{Cite web \|last=Haskins \|first=Caroline \|title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database \|url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 \|website=Business Insider \|date=6 Sep 2022\|access-date=20 Feb 2026 \|url-status=live \|archive-url=http://web.archive.org/web/20260126130140/https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 \|archive-date=26 Jan 2026}}</ref> Luthe requested dismissal of the case on 8 September 2022, however, and the motion was granted the following day.<ref>{{Cite web \|author= \|title=Luthe v. Walmart, Inc. (1:22-cv-04701) \|url=https://www.courtlistener.com/docket/64944053/luthe-v-walmart-inc/ \|website=Court Listener \|date=2022 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260221042401/https://www.courtlistener.com/docket/64944053/luthe-v-walmart-inc/ \|archive-date=21 Feb 2026}}</ref>

	===Weighted groceries lawsuit and settlement (''2022—2024'')===		===Weighted groceries lawsuit and settlement (''2022—2024'')===

Sojourna: /* Refusal to refund older bricked Onn devices (2025) */

2026-02-21T23:30:02Z

Refusal to refund older bricked Onn devices (2025)

← Older revision		Revision as of 23:30, 21 February 2026
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	===Refusal to refund older bricked Onn devices (''2025'')===		===Refusal to refund older bricked Onn devices (''2025'')===
	{{Main\|Walmart's ~~refusal to replace bricked~~ Onn devices after ~~forced~~ update}}		{{Main\|Walmart's Onn devices bricked after update}}

	In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one-year manufacturer's warranty.<ref>{{Cite web \|last=Saba \|first=Elias \|title=Walmart refuses to replace Onn streaming device bricked by its forced OS update \|url=https://www.aftvnews.com/walmart-refuses-to-replace-onn-streaming-device-bricked-by-its-forced-os-update/ \|website=AFTVnews \|date=15 Jul 2025 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20250716163601/https://www.aftvnews.com/walmart-refuses-to-replace-onn-streaming-device-bricked-by-its-forced-os-update/ \|archive-date=16 Jul 2025}}</ref>		In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one-year manufacturer's warranty.<ref>{{Cite web \|last=Saba \|first=Elias \|title=Walmart refuses to replace Onn streaming device bricked by its forced OS update \|url=https://www.aftvnews.com/walmart-refuses-to-replace-onn-streaming-device-bricked-by-its-forced-os-update/ \|website=AFTVnews \|date=15 Jul 2025 \|access-date=20 Feb 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20250716163601/https://www.aftvnews.com/walmart-refuses-to-replace-onn-streaming-device-bricked-by-its-forced-os-update/ \|archive-date=16 Jul 2025}}</ref>

Sojourna: Clean-up and updates.

2026-02-21T04:50:33Z

Clean-up and updates.

Show changes

H0l0: replaced 2 words with a link to the page "Spyware"

2026-02-12T22:37:37Z

replaced 2 words with a link to the page "Spyware"

← Older revision		Revision as of 22:37, 12 February 2026
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	In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts.{{Citation needed}} In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software,<ref>{{Cite web \|last=Mac \|first=Ryan \|date=27 Feb 2020 \|title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA \|url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement \|archive-url=https://archive.ph/6MMao \|archive-date=27 Feb 2020 \|website=Buzzfeed News}}</ref> indicating the use of AI software to personally identify Walmart shoppers.		In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts.{{Citation needed}} In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software,<ref>{{Cite web \|last=Mac \|first=Ryan \|date=27 Feb 2020 \|title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA \|url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement \|archive-url=https://archive.ph/6MMao \|archive-date=27 Feb 2020 \|website=Buzzfeed News}}</ref> indicating the use of AI software to personally identify Walmart shoppers.

	===App ~~spyware~~ via Bluetooth===		===App [[Spyware]] via Bluetooth===
	Walmart uses a technology called ''Bluetooth beacon,'' a device often found in physical retail locations used for precise indoor positioning.<ref>{{Cite web \|date=1 Jan 2024 \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-url=https://web.archive.org/web/20240910010343/https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-date=10 Sep 2024 \|website=Mapsted}}</ref> particularly for monitoring customers with the Walmart app installed on their smartphones.<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|archive-url=https://archive.ph/YWbLk \|archive-date=14 Jun 2019 \|website=The New York Times}}</ref> The Bluetooth device is often hidden on the top of shelving units inside retail stored and then connects with the smartphone device of customers often through retailer apps. Although this may include connecting to other ~~spyware~~ apps on customers' smartphones not owned by the actual retailer.<ref name=":2" /> While many advertisers often use cellphone towers and GPS technology to track and advertise to consumers based on their location, Bluetooth beacons are significantly more precise, especially indoors where they are used in places like airports and shopping malls to track individuals.<ref name=":2" /> This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on which aisle the customer happens to be standing in.<ref name=":2" />		Walmart uses a technology called ''Bluetooth beacon,'' a device often found in physical retail locations used for precise indoor positioning.<ref>{{Cite web \|date=1 Jan 2024 \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-url=https://web.archive.org/web/20240910010343/https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-date=10 Sep 2024 \|website=Mapsted}}</ref> particularly for monitoring customers with the Walmart app installed on their smartphones.<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|archive-url=https://archive.ph/YWbLk \|archive-date=14 Jun 2019 \|website=The New York Times}}</ref> The Bluetooth device is often hidden on the top of shelving units inside retail stored and then connects with the smartphone device of customers often through retailer apps. Although this may include connecting to other [[Spyware]] apps on customers' smartphones not owned by the actual retailer.<ref name=":2" /> While many advertisers often use cellphone towers and GPS technology to track and advertise to consumers based on their location, Bluetooth beacons are significantly more precise, especially indoors where they are used in places like airports and shopping malls to track individuals.<ref name=":2" /> This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on which aisle the customer happens to be standing in.<ref name=":2" />

	===Data collection===		===Data collection===

Bythmusters: Cleanup, added cargo

2026-01-09T02:52:15Z

Cleanup, added cargo

Show changes

Trinity: Added archived reference links

2026-01-06T20:19:25Z

Added archived reference links

← Older revision		Revision as of 20:19, 6 January 2026
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	===Facial recognition surveillance===		===Facial recognition surveillance===
	Walmart's first use of facial recognition software dates back to 2015 from an experimental, temporary program but has only grown since then<ref>{{Cite web \|last=Roberts \|first=Jeff John \|date=9 Nov 2015 \|title=Walmart’s Use of Sci-fi Tech To Spot Shoplifters Raises Privacy Questions \|url=https://fortune.com/2015/11/09/wal-mart-facial-recognition/ \|website=Fortune}}</ref><ref name=":0">{{Cite web \|title=Facial Recognition in Walmart stores \|url=https://www.securityvision.io/wiki/index.php/Facial_Recognition_in_Walmart_stores \|website=The Security Vision Database}}</ref>.		Walmart's first use of facial recognition software dates back to 2015 from an experimental, temporary program but has only grown since then<ref>{{Cite web \|last=Roberts \|first=Jeff John \|date=9 Nov 2015 \|title=Walmart’s Use of Sci-fi Tech To Spot Shoplifters Raises Privacy Questions \|url=https://fortune.com/2015/11/09/wal-mart-facial-recognition/ \|archive-url=https://archive.ph/M6skN \|archive-date=29 Dec 2020 \|website=Fortune}}</ref><ref name=":0">{{Cite web \|title=Facial Recognition in Walmart stores \|url=https://www.securityvision.io/wiki/index.php/Facial_Recognition_in_Walmart_stores \|archive-url=https://web.archive.org/web/20241128175542/https://www.securityvision.io/wiki/index.php/Facial_Recognition_in_Walmart_stores \|archive-date=28 Nov 2024 \|website=The Security Vision Database}}</ref>.

	===AI surveillance===		===AI surveillance===
	It was reported in 2019 that Walmart uses AI-surveillance, internally dubbed ''Missed Scan Detection'' to monitor self-checkout as well as manned registers for the sake of detecting items that have not been scanned<ref name=":0" /><ref name=":1">{{Cite web \|last=Peterson \|first=Hayley \|date=20 Jun 2019 \|title=Walmart reveals it's tracking checkout theft with AI-powered cameras in 1,000 stores \|url=https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6?r=US&IR=T \|website=Business Insider}}</ref>. They do this using ''Everseen'', a facial recognition software based in Ireland, and it had only been reported on two years into Walmart's usage of the technology in which the company eventually confirmed it <ref>{{Cite web \|last=Barkho \|first=Gabriela \|date=27 Jun 2019 \|title=Walmart Confirms Use of AI-Powered Cameras to Detect Stealing \|url=https://observer.com/2019/06/walmart-ai-cameras-detect-stealing/ \|website=Observer}}</ref><ref name=":1" />.		It was reported in 2019 that Walmart uses AI-surveillance, internally dubbed ''Missed Scan Detection'' to monitor self-checkout as well as manned registers for the sake of detecting items that have not been scanned<ref name=":0" /><ref name=":1">{{Cite web \|last=Peterson \|first=Hayley \|date=20 Jun 2019 \|title=Walmart reveals it's tracking checkout theft with AI-powered cameras in 1,000 stores \|url=https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6?r=US&IR=T \|archive-url=https://web.archive.org/web/20191117013212/https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6?r=US&IR=T \|archive-date=17 Nov 2019 \|website=Business Insider}}</ref>. They do this using ''Everseen'', a facial recognition software based in Ireland, and it had only been reported on two years into Walmart's usage of the technology in which the company eventually confirmed it <ref>{{Cite web \|last=Barkho \|first=Gabriela \|date=27 Jun 2019 \|title=Walmart Confirms Use of AI-Powered Cameras to Detect Stealing \|url=https://observer.com/2019/06/walmart-ai-cameras-detect-stealing/ \|archive-url=https://archive.ph/ilndM \|archive-date=30 Apr 2020 \|website=Observer}}</ref><ref name=":1" />.

	===Use of Clearview AI===		===Use of Clearview AI===
	In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts{{Citation needed}}. In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software<ref>{{Cite web \|last=Mac \|first=Ryan \|date=27 Feb 2020 \|title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA \|url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement \|website=Buzzfeed News}}</ref>, indicating the use of AI software to personally identify Walmart shoppers.		In February 2020, Buzzfeed News published a detailed report on the usage of [[Clearview AI]], a company that created AI-powered facial recognition software by scraping images all across the internet including social media accounts{{Citation needed}}. In their report, it was found that Walmart had conducted nearly 300 searches on the facial recognition software<ref>{{Cite web \|last=Mac \|first=Ryan \|date=27 Feb 2020 \|title=Clearview’s Facial Recognition App Has Been Used By The Justice Department, ICE, Macy’s, Walmart, And The NBA \|url=https://www.buzzfeednews.com/article/ryanmac/clearview-ai-fbi-ice-global-law-enforcement \|archive-url=https://archive.ph/6MMao \|archive-date=27 Feb 2020 \|website=Buzzfeed News}}</ref>, indicating the use of AI software to personally identify Walmart shoppers.

	===App spyware via bluetooth===		===App spyware via bluetooth===
	Walmart uses a technology called ''[[bluetooth beacon]],'' a device often found in physical retail locations used for precise indoor positioning<ref>{{Cite web \|date=1 Jan 2024 \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|website=Mapsted}}</ref>, particularly for monitoring customers with the Walmart app installed on their smartphones<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|website=The New York Times}}</ref>. The bluetooth device is often hidden on the top of shelving units inside retail stored and then connects with the smartphone device of customers often through retailer apps. Although this may include connecting to other spyware apps on customers' smartphones not owned by the actual retailer<ref name=":2" />. While many advertisers often use cellphone towers and GPS technology to track and advertise to consumers based on their location, bluetooth beacons are significantly more precise, especially indoors where they are used in places like airports and shopping malls to track individuals<ref name=":2" />. This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on which aisle the customer happens to be standing in<ref name=":2" />.		Walmart uses a technology called ''[[bluetooth beacon]],'' a device often found in physical retail locations used for precise indoor positioning<ref>{{Cite web \|date=1 Jan 2024 \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-url=https://web.archive.org/web/20240910010343/https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|archive-date=10 Sep 2024 \|website=Mapsted}}</ref>, particularly for monitoring customers with the Walmart app installed on their smartphones<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|archive-url=https://archive.ph/YWbLk \|archive-date=14 Jun 2019 \|website=The New York Times}}</ref>. The bluetooth device is often hidden on the top of shelving units inside retail stored and then connects with the smartphone device of customers often through retailer apps. Although this may include connecting to other spyware apps on customers' smartphones not owned by the actual retailer<ref name=":2" />. While many advertisers often use cellphone towers and GPS technology to track and advertise to consumers based on their location, bluetooth beacons are significantly more precise, especially indoors where they are used in places like airports and shopping malls to track individuals<ref name=":2" />. This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on which aisle the customer happens to be standing in<ref name=":2" />.

	===Data collection===		===Data collection===
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	===Data sent to third parties===		===Data sent to third parties===
	In February 2021, Walmart launched a company called ''Walmart Data Ventures,'' a division for Walmart to sell first-party data collected from customers and their own business operations<ref name=":4">{{Cite web \|last=Hardy \|first=Mark \|date=5 Feb 2025 \|title=Introducing Scintilla: Walmart Luminate has a new name \|url=https://www.walmartdataventures.com/insights/articles/introducing-scintilla \|website=Walmart Data Ventures}}</ref>. ''Scintilla,'' previously known as ''Walmart Luminate,'' is the core product of Walmart Data Ventures, and provides buyers with a suite of data insights and tools to better market to consumers<ref name=":4" /><ref>{{Cite web \|last=Silberstein \|first=Nicole \|date=1 Jan 2025 \|title=Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why. \|url=https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|website=Retail Touchpoints}}</ref>.		In February 2021, Walmart launched a company called ''Walmart Data Ventures,'' a division for Walmart to sell first-party data collected from customers and their own business operations<ref name=":4">{{Cite web \|last=Hardy \|first=Mark \|date=5 Feb 2025 \|title=Introducing Scintilla: Walmart Luminate has a new name \|url=https://www.walmartdataventures.com/insights/articles/introducing-scintilla \|archive-url=https://web.archive.org/web/20250320044608/https://www.walmartdataventures.com/content/walmartdataventures/en_us/insights/articles/introducing-scintilla.html/ \|archive-date=20 Mar 2025 \|website=Walmart Data Ventures}}</ref>. ''Scintilla,'' previously known as ''Walmart Luminate,'' is the core product of Walmart Data Ventures, and provides buyers with a suite of data insights and tools to better market to consumers<ref name=":4" /><ref>{{Cite web \|last=Silberstein \|first=Nicole \|date=1 Jan 2025 \|title=Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why. \|url=https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|archive-url=https://archive.ph/NENqm \|archive-date=5 Aug 2024 \|website=Retail Touchpoints}}</ref>.

	===Employees' 401k data leak (2024)===		===Employees' 401k data leak (2024)===
	In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.		In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|archive-url=https://web.archive.org/web/20250616162400/https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|archive-date=16 Jun 2025 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|archive-url=https://web.archive.org/web/20250524072553/https://www.strongdm.com/what-is/walmart-data-breach \|archive-date=24 May 2025 \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.

	===Refusal to refund older bricked Onn devices (''2025'')===		===Refusal to refund older bricked Onn devices (''2025'')===
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	===Illinois privacy laws===		===Illinois privacy laws===
	Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database<ref>{{Cite web \|last=Haskins \|first=Caroline \|date=6 Sep 2022 \|title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database \|url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 \|website=Business Insider}}</ref>.		Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database<ref>{{Cite web \|last=Haskins \|first=Caroline \|date=6 Sep 2022 \|title=Walmart is facing a class action suit for allegedly violating an Illinois privacy law by using surveillance cameras and Clearview AI's facial recognition database \|url=https://www.businessinsider.com/walmart-is-facing-a-class-action-over-its-alleged-use-of-surveillance-cameras-and-clearview-ais-facial-recognition-database-2022-9 \|archive-url=https://archive.ph/SkZRD \|archive-date=2 Sep 2022 \|website=Business Insider}}</ref>.

	===Weighted groceries settlement===		===Weighted groceries settlement===
	In 2022 a class action lawsuit was filed against Walmart in Florida mainly alledging that Walmart falsely inflated product weight, mislabeled weight of bagged produce and overcharged for sold-by-weight clearance products.<ref>{{Cite web \|title=Amended class action complaint V. Kukorinis (and similarly situated) v. Wallmart Inc. \|url=https://angeion-public.s3.amazonaws.com/www.walmartweightedgroceriessettlement.com/docs/Amended+Class+Action+Complaint.pdf \|access-date=15 Mar 2025}} </ref> While Walmart denies any wrongdoing they agreed to pay $45 million to settle the case in 2024.<ref>{{Cite web \|last=McCarthy \|first=Kelly \|date=8 Apr 2024 \|title=How Walmart shoppers can qualify for cash from $45 million settlement \|url=https://abcnews.go.com/GMA/Food/walmart-shoppers-qualify-cash-45-million-settlement/story?id=108987190 \|access-date=15 Mar 2025 \|website=ABC News}}</ref>		In 2022 a class action lawsuit was filed against Walmart in Florida mainly alledging that Walmart falsely inflated product weight, mislabeled weight of bagged produce and overcharged for sold-by-weight clearance products.<ref>{{Cite web \|title=Amended class action complaint V. Kukorinis (and similarly situated) v. Wallmart Inc. \|url=https://angeion-public.s3.amazonaws.com/www.walmartweightedgroceriessettlement.com/docs/Amended+Class+Action+Complaint.pdf \|archive-url=https://web.archive.org/web/20250302231312/https://angeion-public.s3.amazonaws.com/www.walmartweightedgroceriessettlement.com/docs/Amended+Class+Action+Complaint.pdf \|archive-date=2 Mar 2025 \|access-date=15 Mar 2025}} </ref> While Walmart denies any wrongdoing they agreed to pay $45 million to settle the case in 2024.<ref>{{Cite web \|last=McCarthy \|first=Kelly \|date=8 Apr 2024 \|title=How Walmart shoppers can qualify for cash from $45 million settlement \|url=https://abcnews.go.com/GMA/Food/walmart-shoppers-qualify-cash-45-million-settlement/story?id=108987190 \|archive-url=https://web.archive.org/web/20240408185147/https://abcnews.go.com/GMA/Food/walmart-shoppers-qualify-cash-45-million-settlement/story?id=108987190 \|archive-date=8 Apr 2024 \|access-date=15 Mar 2025 \|website=ABC News}}</ref>
	==References==		==References==
	<references />		<references />
	[[Category:Walmart]]		[[Category:Walmart]]

Beanie Bo: word

2025-10-02T20:56:20Z

word

← Older revision		Revision as of 20:56, 2 October 2025
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	{{InfoboxCompany		{{InfoboxCompany
	\|Name=Walmart Inc.\|Type=Public\|Founded=1962\|Industry=Retail\|Official Website=https://www.walmart.com/\|Logo=Walmart logo (2025; Alt).svg}}		\|Name=Walmart Inc.\|Type=Public\|Founded=1962\|Industry=Retail\|Official Website=https://www.walmart.com/\|Logo=Walmart logo (2025; Alt).svg}}
	[[wikipedia:Walmart\|'''Walmart Inc.''']] is an American company known for its chain of retail stores and ubiquitous presence across many states and ~~even~~ countries.		[[wikipedia:Walmart\|'''Walmart Inc.''']] is an American company known for its chain of retail stores and ubiquitous presence across many states and countries.

	==Consumer impact summary==		==Consumer impact summary==
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	In February 2021, Walmart launched a company called ''Walmart Data Ventures,'' a division for Walmart to sell first-party data collected from customers and their own business operations<ref name=":4">{{Cite web \|last=Hardy \|first=Mark \|date=5 Feb 2025 \|title=Introducing Scintilla: Walmart Luminate has a new name \|url=https://www.walmartdataventures.com/insights/articles/introducing-scintilla \|website=Walmart Data Ventures}}</ref>. ''Scintilla,'' previously known as ''Walmart Luminate,'' is the core product of Walmart Data Ventures, and provides buyers with a suite of data insights and tools to better market to consumers<ref name=":4" /><ref>{{Cite web \|last=Silberstein \|first=Nicole \|date=1 Jan 2025 \|title=Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why. \|url=https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|website=Retail Touchpoints}}</ref>.		In February 2021, Walmart launched a company called ''Walmart Data Ventures,'' a division for Walmart to sell first-party data collected from customers and their own business operations<ref name=":4">{{Cite web \|last=Hardy \|first=Mark \|date=5 Feb 2025 \|title=Introducing Scintilla: Walmart Luminate has a new name \|url=https://www.walmartdataventures.com/insights/articles/introducing-scintilla \|website=Walmart Data Ventures}}</ref>. ''Scintilla,'' previously known as ''Walmart Luminate,'' is the core product of Walmart Data Ventures, and provides buyers with a suite of data insights and tools to better market to consumers<ref name=":4" /><ref>{{Cite web \|last=Silberstein \|first=Nicole \|date=1 Jan 2025 \|title=Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why. \|url=https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|website=Retail Touchpoints}}</ref>.

	=== Employees' 401k data leak (2024) ===		===Employees' 401k data leak (2024)===
	In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.		In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.

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	In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one year manufacturer's warranty{{Citation needed}}.		In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one year manufacturer's warranty{{Citation needed}}.

	== Lawsuits ==		==Lawsuits==

	===Illinois privacy laws===		===Illinois privacy laws===

Beanie Bo: Walmart Data Ventures

2025-09-29T16:45:42Z

Walmart Data Ventures

← Older revision		Revision as of 16:45, 29 September 2025
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	===Data sent to third parties===		===Data sent to third parties===
	...		In February 2021, Walmart launched a company called ''Walmart Data Ventures,'' a division for Walmart to sell first-party data collected from customers and their own business operations<ref name=":4">{{Cite web \|last=Hardy \|first=Mark \|date=5 Feb 2025 \|title=Introducing Scintilla: Walmart Luminate has a new name \|url=https://www.walmartdataventures.com/insights/articles/introducing-scintilla \|website=Walmart Data Ventures}}</ref>. ''Scintilla,'' previously known as ''Walmart Luminate,'' is the core product of Walmart Data Ventures, and provides buyers with a suite of data insights and tools to better market to consumers<ref name=":4" /><ref>{{Cite web \|last=Silberstein \|first=Nicole \|date=1 Jan 2025 \|title=Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why. \|url=https://www.retailtouchpoints.com/topics/data-analytics/business-intelligence/walmart-is-sharing-more-and-more-of-its-data-with-its-suppliers-heres-why \|website=Retail Touchpoints}}</ref>.

	~~===Data breaches===~~		=== Employees' 401k data leak (2024) ===
	====Employees' 401k data leak (2024)====
	In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.		In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.

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	In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one year manufacturer's warranty{{Citation needed}}.		In June 2025, Walmart began updating their Onn streaming devices from Android 10 and 12 to 14. After the first attempt at the updates bricked older devices from 2021, Walmart's Onn customer support refused to grant refunds or replacements for devices over the one year manufacturer's warranty{{Citation needed}}.

	==Lawsuits==		== Lawsuits ==

	===Illinois privacy laws===		===Illinois privacy laws===

Beanie Bo: words

2025-09-29T15:19:14Z

words

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	===App spyware via bluetooth===		===App spyware via bluetooth===
	Walmart uses a technology called ''[[bluetooth beacon]],'' a ~~technology~~ often found in physical retail locations used for precise indoor positioning<ref>{{Cite web \|date=1 Jan 2024 \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|website=Mapsted}}</ref>, particularly ~~those~~ with the Walmart app installed<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|website=The New York Times}}</ref>. The ~~technology works with a~~ device often hidden on the top of shelving units inside of retail ~~store that~~ then connects with the smartphone device often through retailer apps~~, though~~ this may include other spyware apps not owned by the actual retailer<ref name=":2" />. While many advertisers often use cellphone towers and GPS to track and advertise to consumers based on their location, bluetooth beacons are significantly more precise, ~~particularly~~ indoors where they are used in ~~many~~ places like airports and shopping malls<ref name=":2" />. This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on ~~what~~ aisle the customer happens to be standing in<ref name=":2" />.		Walmart uses a technology called ''[[bluetooth beacon]],'' a device often found in physical retail locations used for precise indoor positioning<ref>{{Cite web \|date=1 Jan 2024 \|title=What You Must Know About Bluetooth Beacons Before Purchasing in 2025 \|url=https://mapsted.com/blog/what-you-must-know-about-bluetooth-beacons-before-purchasing \|website=Mapsted}}</ref>, particularly for monitoring customers with the Walmart app installed on their smartphones<ref name=":2">{{Cite web \|last=Kwet \|first=Michael \|title=In Stores, Secret Surveillance Tracks Your Every Move \|url=https://www.nytimes.com/interactive/2019/06/14/opinion/bluetooth-wireless-tracking-privacy.html \|website=The New York Times}}</ref>. The bluetooth device is often hidden on the top of shelving units inside retail stored and then connects with the smartphone device of customers often through retailer apps. Although this may include connecting to other spyware apps on customers' smartphones not owned by the actual retailer<ref name=":2" />. While many advertisers often use cellphone towers and GPS technology to track and advertise to consumers based on their location, bluetooth beacons are significantly more precise, especially indoors where they are used in places like airports and shopping malls to track individuals<ref name=":2" />. This allows companies like Walmart to send precise location data of customers to third-party advertisers, allowing highly specific targeted ads depending on which aisle the customer happens to be standing in<ref name=":2" />.

	===Data collection===		===Data collection===

Beanie Bo at 12:58, 29 September 2025

2025-09-29T12:58:24Z

← Older revision		Revision as of 12:58, 29 September 2025
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	===Data breaches===		===Data breaches===
	~~Walmart has had many data breaches over the years, most notably between 2021 and 2024.~~

	====Employees' 401k data leak (2024)====		====Employees' 401k data leak (2024)====
	In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.		In April 2024, Walmart experienced a data breach of personally identifiable information for nearly 2,000 employees, including names and social security numbers, due to Walmart's retirement plan administrator sending an accidental email with the information<ref>{{Cite web \|last=Kelly \|first=Bruce \|date=28 May 2024 \|title=Merrill data bungle hits Walmart 401(k) plan \|url=https://www.investmentnews.com/fintech/merrill-data-bungle-hits-walmart-401k-plan/253844 \|website=Investment News}}</ref><ref name=":3">{{Cite web \|date=17 Apr 2025 \|title=Walmart Data Breach: What Happened and How They Solved It \|url=https://www.strongdm.com/what-is/walmart-data-breach \|website=StrongDM}}</ref>. Walmart responded by providing employees with identity theft protection for a rough total of $1 million<ref name=":3" />.