AirPods: Difference between revisions

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==Incidents==

~~This~~ is a list of ~~all consumer protection~~ incidents ~~related to this product~~ line~~. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]~~.

The following is a list of major incidents involving the Apple AirPods line of headphones.

~~{{Placeholder box|Replace the placeholder~~ text in ~~the sections below with the incidents that affect this product line and a short summary. Also replace the link so~~ it ~~point to the right company article~~.}}a link dump for now until myself or someone else does the proper headings:

<!-- this text was originally what I had here, it contains some links that aren't cited, doesn't really matter though, just in case it's needed.

a link dump for now until myself or someone else does the proper headings:

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- https://www.headphonesty.com/2024/07/apple-fixes-airpods-flaw-users-risk/

https://nvd.nist.gov/vuln/detail/CVE-2024-27867 -->

===AirPods Max Moisture Issue (2021)===

~~Users~~ have reported moisture issues with the ~~AirPods Max~~ headphones. More specifically, after around 30 or more minutes of use, users have reported a visible buildup of moisture near the speakers of the ear-cups. Depending on the severity of the moisture buildup present, the headphones could fail between five days in the more extreme cases to around three months.

Main Article: [[AirPods Max Moisture Issue]][[File:Airpods-max-moisture.jpeg|alt=A photo showing the moisture buildup inside user PatrikGustafsson's Headphones after exercising on an indoor bike. |thumb|Moisture buildup inside user PatrikGustafsson's AirPods Max after exercising on an indoor bike.]]

Many Apple AirPods Max owners have reported moisture issues with the headphones. More specifically, after around 30 or more minutes of use, users have reported a visible buildup of moisture near the speakers of the ear-cups.<ref>{{Cite web |date=2021-01-04 |title=Condensation in the Airpods Max |url=https://discussions.apple.com/thread/252267540?sortBy=rank |access-date=2026-03-05 |website=Apple Community}}</ref> Depending on the severity of the moisture buildup present, the headphones could fail between five days of use in the more extreme cases, to around three months of use.<ref name=":3">{{Cite web |title=Condensation broke my device, Apple says there's nothing they can do. |url=https://www.reddit.com/r/Airpodsmax/comments/s64ztx/condensation_broke_my_device_apple_says_theres/ |url-status=dead |archive-url=https://web.archive.org/web/20250119175742/https://www.reddit.com/r/Airpodsmax/comments/s64ztx/condensation_broke_my_device_apple_says_theres/ |archive-date=2025-01-19 |access-date=2026-03-05 |website=Reddit |publisher=pavanayii}}</ref>

Additional conditions contributing to this issue include exercise or climate/humidity levels present when wearing the headphones.

Apple has historically treated the AirPods Max condensation issues as "Liquid Damage", voiding warranties and likely prompting a $300 to $500 replacement.

Apple has historically treated the AirPods Max condensation issues as "Liquid Damage", voiding warranties and likely prompting a $300 to $500 replacement.<ref name=":3" />

The AirPods Max ~~Moisture~~ issue has been reported thousands of times to Apple ~~without the {{Placeholder box|Short summary~~ of the ~~incident (could be the same as the summary preceding the article)~~.}}

The AirPods Max moisture issue has been reported thousands of times to Apple and it is very likely that Apple is aware of the issue. Apple has not provided an official statement, warranty exemption, or additional replacement discount for this product.

~~===Example incident two (''date'')===~~

Overall, this issue demonstrates a general lack of quality control, customer engagement, and transparency.

...

~~Incidents affecting all of the company's products can be found in the company article~~: [[~~Company article~~]]

===AirPods Connection Vulnerability [CVE-2024-27867] (2025)===

Main Article: [[AirPods Connection Vulnerability]][[File:NIST-re.png|alt=CVE-2024-27867 NIST Assessment|thumb|CVE-2024-27867 NIST Assessment]]

A security vulnerability was discovered by Jonas Dreßler, this vulnerability would allow an attacker within the bluetooth range of any AirPods device to potentially spoof the source device address, redirecting it to another device controlled by the attacker and gaining control of the AirPods.<ref>{{Cite web |date=2024-06-24 |title=CVE-2024-27867 Detail |url=https://nvd.nist.gov/vuln/detail/CVE-2024-27867 |url-status=live |archive-url=https://web.archive.org/web/20251109172541/https://nvd.nist.gov/vuln/detail/CVE-2024-27867 |archive-date=2025-11-09 |access-date=2026-03-05 |website=National Institute of Standards and Technology {{!}} NIST}}</ref><ref>{{Cite web |date=2024-06-25 |title=About the security content of AirPods Firmware Update 6A326, AirPods Firmware Update 6F8, and Beats Firmware Update 6F8 |url=https://support.apple.com/en-us/120907 |url-status=live |archive-url=https://web.archive.org/web/20260224082150/https://support.apple.com/en-us/120907 |archive-date=2026-02-24 |access-date=2026-03-05 |website=Apple Support |publisher=Apple Inc.}}</ref>

==Products==

@@ Line 20: / Line 20: @@
 ==Incidents==
-This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+The following is a list of major incidents involving the Apple AirPods line of headphones.
-{{Placeholder box|Replace the placeholder text in the sections below with the incidents that affect this product line and a short summary. Also replace the link so it point to the right company article.}}a link dump for now until myself or someone else does the proper headings:
+<!-- this text was originally what I had here, it contains some links that aren't cited, doesn't really matter though, just in case it's needed.
+a link dump for now until myself or someone else does the proper headings:
@@ Line 37: / Line 39: @@
 - https://www.headphonesty.com/2024/07/apple-fixes-airpods-flaw-users-risk/
+https://nvd.nist.gov/vuln/detail/CVE-2024-27867 -->
 ===AirPods Max Moisture Issue (2021)===
-Users have reported moisture issues with the AirPods Max headphones. More specifically, after around 30 or more minutes of use, users have reported a visible buildup of moisture near the speakers of the ear-cups. Depending on the severity of the moisture buildup present, the headphones could fail between five days in the more extreme cases to around three months.
+Main Article: [[AirPods Max Moisture Issue]][[File:Airpods-max-moisture.jpeg|alt=A photo showing the moisture buildup inside user PatrikGustafsson's Headphones after exercising on an indoor bike. |thumb|Moisture buildup inside user PatrikGustafsson's AirPods Max after exercising on an indoor bike.]]
+Many Apple AirPods Max owners have reported moisture issues with the headphones. More specifically, after around 30 or more minutes of use, users have reported a visible buildup of moisture near the speakers of the ear-cups.<ref>{{Cite web |date=2021-01-04 |title=Condensation in the Airpods Max |url=https://discussions.apple.com/thread/252267540?sortBy=rank |access-date=2026-03-05 |website=Apple Community}}</ref> Depending on the severity of the moisture buildup present, the headphones could fail between five days of use in the more extreme cases, to around three months of use.<ref name=":3">{{Cite web |title=Condensation broke my device, Apple says there's nothing they can do. |url=https://www.reddit.com/r/Airpodsmax/comments/s64ztx/condensation_broke_my_device_apple_says_theres/ |url-status=dead |archive-url=https://web.archive.org/web/20250119175742/https://www.reddit.com/r/Airpodsmax/comments/s64ztx/condensation_broke_my_device_apple_says_theres/ |archive-date=2025-01-19 |access-date=2026-03-05 |website=Reddit |publisher=pavanayii}}</ref>
 Additional conditions contributing to this issue include exercise or climate/humidity levels present when wearing the headphones.
-Apple has historically treated the AirPods Max condensation issues as "Liquid Damage", voiding warranties and likely prompting a $300 to $500 replacement.
+Apple has historically treated the AirPods Max condensation issues as "Liquid Damage", voiding warranties and likely prompting a $300 to $500 replacement.<ref name=":3" />
-The AirPods Max Moisture issue has been reported thousands of times to Apple without the {{Placeholder box|Short summary of the incident (could be the same as the summary preceding the article).}}
+The AirPods Max moisture issue has been reported thousands of times to Apple and it is very likely that Apple is aware of the issue. Apple has not provided an official statement, warranty exemption, or additional replacement discount for this product.
-===Example incident two (''date'')===
+Overall, this issue demonstrates a general lack of quality control, customer engagement, and transparency.
-...
-Incidents affecting all of the company's products can be found in the company article: [[Company article]]
+===AirPods Connection Vulnerability [CVE-2024-27867] (2025)===
+Main Article: [[AirPods Connection Vulnerability]][[File:NIST-re.png|alt=CVE-2024-27867 NIST Assessment|thumb|CVE-2024-27867 NIST Assessment]]
+A security vulnerability was discovered by Jonas Dreßler, this vulnerability would allow an attacker within the bluetooth range of any AirPods device to potentially spoof the source device address, redirecting it to another device controlled by the attacker and gaining control of the AirPods.<ref>{{Cite web |date=2024-06-24 |title=CVE-2024-27867 Detail |url=https://nvd.nist.gov/vuln/detail/CVE-2024-27867 |url-status=live |archive-url=https://web.archive.org/web/20251109172541/https://nvd.nist.gov/vuln/detail/CVE-2024-27867 |archive-date=2025-11-09 |access-date=2026-03-05 |website=National Institute of Standards and Technology {{!}} NIST}}</ref><ref>{{Cite web |date=2024-06-25 |title=About the security content of AirPods Firmware Update 6A326, AirPods Firmware Update 6F8, and Beats Firmware Update 6F8 |url=https://support.apple.com/en-us/120907 |url-status=live |archive-url=https://web.archive.org/web/20260224082150/https://support.apple.com/en-us/120907 |archive-date=2026-02-24 |access-date=2026-03-05 |website=Apple Support |publisher=Apple Inc.}}</ref>
 ==Products==