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{{Main|  Sony's attempted removal of "purchased" content}}'''[[Sony]]''' initially announced that it would remove purchased Discovery TV shows from [[PlayStation]] users' libraries due to licensing issues
{{Main|  Sony's attempted removal of "purchased" content}}'''[[Sony]]''' initially announced that it would remove purchased Discovery TV shows from [[PlayStation]] users' libraries due to licensing issues


====== PlayStation Network Account Requirement for PC Games ======
======PlayStation Network Account Requirement for PC Games======
{{Main|PlayStation Network Account Requirement for PC Games}}Sony requires a PSN account be made or used for Playstation games ported to PC and sold on the PC, including games that were solely single player such as Last of Us Part 2.
{{Main|PlayStation Network Account Requirement for PC Games}}Sony requires a PSN account be made or used for Playstation games ported to PC and sold on the PC, including games that were solely single player such as Last of Us Part 2.


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===PlayStation 3 Incidents===
===PlayStation 3 Incidents===
=====Removal of OtherOS=====
{{Main|PlayStation 3 Removal of OtherOS with System Update 3.21}}
PlayStation 3 systems supported a feature known as "OtherOS" until system update 3.21 on April 1, 2010 with Sony stating it was removed due to "security concerns".


======"Yellow Light of Death" bricks the console======
======"Yellow Light of Death" bricks the console======
{{Main|PlayStation 3 "Yellow Light of Death"}}Due to a likely defect in the 90nm graphic processing units (GPUs) of early PlayStation 3s, these models are extremely prone to GPU failures.
{{Main|PlayStation 3 "Yellow Light of Death"}}
Due to a likely defect in the 90nm graphic processing units (GPUs) of early PlayStation 3s, these models are extremely prone to GPU failures.


===PlayStation 4 Incidents===
===PlayStation 4 Incidents===

Latest revision as of 15:35, 14 March 2026

Article Status Notice: This Article is a stub


This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

PlayStation
Basic information
Founded 1990-02-28
Legal Structure Subsidiary
Industry Video Games, Consoles
Also known as PS, Sony's PlayStation
Official website https://www.playstation.com/

The PlayStation is a line of consoles developed by Sony.

Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the PlayStation category.

Online Services Incidents

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Hardware bans from online services
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Main article: Sony Playstation hardware bans from online services

Often, Sony has banned consoles from playing online to the point where it is baked into the hardware, making you have to replace the hardware to get unbanned.

Sony's attempted removal of "purchased" content on the playstation library
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Main article: Sony's attempted removal of "purchased" contentSony initially announced that it would remove purchased Discovery TV shows from PlayStation users' libraries due to licensing issues
PlayStation Network Account Requirement for PC Games
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Main article: PlayStation Network Account Requirement for PC GamesSony requires a PSN account be made or used for Playstation games ported to PC and sold on the PC, including games that were solely single player such as Last of Us Part 2.

PlayStation 2 Incidents

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PlayStation 3 Incidents

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Removal of OtherOS
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Main article: PlayStation 3 Removal of OtherOS with System Update 3.21

PlayStation 3 systems supported a feature known as "OtherOS" until system update 3.21 on April 1, 2010 with Sony stating it was removed due to "security concerns".

"Yellow Light of Death" bricks the console
[edit | edit source]
Main article: PlayStation 3 "Yellow Light of Death"

Due to a likely defect in the 90nm graphic processing units (GPUs) of early PlayStation 3s, these models are extremely prone to GPU failures.

PlayStation 4 Incidents

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PlayStation 5 Incidents

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PlayStation restricts how developers can give upgrades to "PS5" editions
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Main article: PlayStation restricts how developers can give upgrades to "PS5" editions

Sony have restricted how and what developers can offer people upgrading from a PS4 edition to a PS5 edition of a game post launch.

Main article: PlayStation Lease with Flex

At the start of 2026, Sony announced the Lease with Flex service in partnership with Raylo for its PlayStation hardware. Advertised on the PlayStation Direct website, the service allows users in the UK to lease consoles and accessories on flexible monthly terms or fixed 12–36-month plans with no upfront cost.

Unlike traditional installment purchases that lead to eventual ownership, Flex and other leasing models do not result in the consumer owning the console outright. Once the contract term ends, the hardware must be returned regardless of payments already made, or the consumer must enter a separate purchase negotiation.

Products

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Home consoles:

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  • PlayStation (1994)
  • PlayStation 2 (2000)
  • PlayStation 3 (2006)
  • PlayStation 4 (2013)
  • PlayStation 5 (2020)

Handheld consoles:

  • PlayStation Portable (2004)
  • PlayStation Vita (2011)

Controllers:

  • DualShock (1997)
  • DualShock 2 (2000)
  • Sixaxis (2006)
  • DualShock 3 (2007)
  • DualShock 4 (2013)
  • DualSense (2020)

See also

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References

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