Creality: Difference between revisions

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|Logo=Creality-logo-black.svg

|Website=https://www.creality.com/

}}

|Founded=2014|Industry=Technology|Type=Private|Description=Creality is a Chinese company that manufactures 3D printers and scanners.}}

[[wikipedia:Creality|Creality]] is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers and 3D scanners<ref>{{Cite web |title=Scanners |url=https://store.creality.com/collections/scanners |url-status=live |archive-url=https://web.archive.org/web/20260129133218/https://store.creality.com/collections/scanners |archive-date=2026-01-29 |access-date=2026-02-05 |website=Creality}}</ref>

==Consumer-impact summary==

~~{{Ph-C-CIS}}~~

*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $369–$419 USD Creality Scan Bridge.

*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.

*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.

==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

~~silently disabled the ability to root 3d printers that where advertised to have a toggle to root them. dose not disclose on there product page despite nearly every review citing this as a feature~~.

===Creality disables root access toggle on K1 series 3D printers===

Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to gain root access to them.<ref>{{Cite web |title=Root Disclaimer and Risk Warning |url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |url-status=live |archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |archive-date=2026-01-31 |access-date=2026-02-05 |website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.

~~models effected~~

====Models affected:====

*K1

*K1C

*K1 Max

k1

===Creality forces update that removes features from their 3D scanners===

{{Main|Creality forces update that removes features from their 3D scanners}}

~~k1c~~

Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web |title=CR-Scan Otter FAQ and Troubleshooting |url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |url-status=live |archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |archive-date=2026-02-11 |access-date=2026-02-11 |website=Creality Wiki |quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref>

~~k1 max~~

~~This is~~ a ~~list of all consumer-protection incidents~~ this ~~company~~ is ~~involved in. Any incidents not mentioned here can be found in~~ the ~~[[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]~~.

~~===Example incident one (''date'')===~~

~~{{Main|link~~ to the ~~main CR Wiki article}}~~

~~Short summary of~~ the ~~incident (~~could be the ~~same as the summary preceding~~ the ~~article)~~.

===~~Example incident two (''date'')~~===

...

==~~Products~~==

~~{{Ph~~-C-~~P}}~~

==See also==

~~{{Ph-C-SA}}~~

*[[Bambu Lab Authorization Control System]]

*[[Bambu Farm Manager]]

*[[Bambu Lab]]

*[[MakerBot]]

==References==

~~https://forum.creality.com/t/2025-k1c-removing-root-access-is-a-dealbreaker/47406<nowiki/>~~{{reflist}}

[[Category:{{PAGENAME}}]]

@@ Line 2: / Line 2: @@
 |Logo=Creality-logo-black.svg
 |Website=https://www.creality.com/
-}}
+|Founded=2014|Industry=Technology|Type=Private|Description=Creality is a Chinese company that manufactures 3D printers and scanners.}}
-{{Ph-C-Int}}
+[[wikipedia:Creality|Creality]] is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers and 3D scanners<ref>{{Cite web |title=Scanners |url=https://store.creality.com/collections/scanners |url-status=live |archive-url=https://web.archive.org/web/20260129133218/https://store.creality.com/collections/scanners |archive-date=2026-01-29 |access-date=2026-02-05 |website=Creality}}</ref>
 ==Consumer-impact summary==
-{{Ph-C-CIS}}
+*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $369–$419 USD Creality Scan Bridge.
+*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.
+*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.
 ==Incidents==
-{{Ph-C-Inc}}
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-silently disabled the ability to root 3d printers that where advertised  to have a toggle to root them. dose not disclose on there product page despite nearly every review citing this as a feature.
+===Creality disables root access toggle on K1 series 3D printers===
+Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to gain root access to them.<ref>{{Cite web |title=Root Disclaimer and Risk Warning |url=https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |url-status=live |archive-url=https://web.archive.org/web/20260131114944/https://wiki.creality.com/en/k1-flagship-series/k1-series-general-documents/root-disclaimer-and-risk-warning |archive-date=2026-01-31 |access-date=2026-02-05 |website=Creality Wiki}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.
-models effected
+====Models affected:====
+*K1
+*K1C
+*K1 Max
-k1
+===Creality forces update that removes features from their 3D scanners===
+{{Main|Creality forces update that removes features from their 3D scanners}}
-k1c
+Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web |title=CR-Scan Otter FAQ and Troubleshooting |url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |url-status=live |archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |archive-date=2026-02-11 |access-date=2026-02-11 |website=Creality Wiki |quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref> <!-- This is a work in progress -->
-k1 max
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-===Example incident one (''date'')===
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
-===Example incident two (''date'')===
-...
-==Products==
-{{Ph-C-P}}
 ==See also==
-{{Ph-C-SA}}
+*[[Bambu Lab Authorization Control System]]
+*[[Bambu Farm Manager]]
+*[[Bambu Lab]]
+*[[MakerBot]]
 ==References==
+{{reflist}}
-https://forum.creality.com/t/2025-k1c-removing-root-access-is-a-dealbreaker/47406<nowiki/>{{reflist}}
 [[Category:{{PAGENAME}}]]