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{{IncidentCargo
{{IncidentCargo
|Company=Axis Bank
|Company=Axis Bank
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*Cashback will directly be credited in your credit card statement
*Cashback will directly be credited in your credit card statement


==[Incident]==
==Incident==
On 10th March 2026 the company update it terms [https://www.axis.bank.in/docs/default-source/default-document-library/terms-and-conditions-for-airtel-cbcc-cvp.pdf Revision of AIRTEL AXIS BANK CREDIT CARD Terms and Conditions]. Which totally voided the cards benefits. Though the website as of today 13-03-2026 still is marketing it on the basis of the old benefits.
On 10th March 2026, the company has updated terms: [https://www.axis.bank.in/docs/default-source/default-document-library/terms-and-conditions-for-airtel-cbcc-cvp.pdf Revision of AIRTEL AXIS BANK CREDIT CARD Terms and Conditions]. Which totally voided the cards benefits. Though the website as of today 13-03-2026 still is marketing it on the basis of the old benefits.
The company has a cleaver way of portraying that the changes are kind of a revaluation, and the customers will benefit more. Which is clearly not the case, as the benefits are "paywalled" behind the 1% spends category.
 
The company has a clever way of portraying that the changes are a kind of revaluation, and the customers will benefit more. Which is clearly not the case, as the benefits are "[[Pay-walling|paywalled]]" behind the 1% spends category.


''What has changed''
''What has changed''


* Earlier to be eligible for the 25% cashback the user had to simply transact on the Airtel Thanks app, no other spends required. Now to get the same benefits you have to spend a total of Rs 12500 on the 1% category, to be eligible for the 25% up to 250 cashback. - Similar logic apples to the 10% category.
*Earlier to be eligible for the 25% cashback the user had to simply transact on the Airtel Thanks app, no other spends required. Now to get the same benefits you have to spend a total of Rs 12500 on the 1% category, to be eligible for the 25% up to 250 cashback. Similar logic apples to the 10% category.
* 10% cashback benefit on Swiggy, Zomato, and BigBasket has been replaced with a 10% value back on Zomato, Blinkit, and District Movies, applicable via Ecom as the mode of payment.  
*10% cashback benefit on Swiggy, Zomato, and BigBasket has been replaced with a 10% value back on Zomato, Blinkit, and District Movies, applicable via Ecom as the mode of payment.
* Plus there are other minimum buy restrictions. - Lounge access discontinued.
*Plus there are other minimum buy restrictions. - Lounge access discontinued.
 


==Consumer response==
==Consumer response==
[https://www.reddit.com/r/CreditCardsIndia/comments/1rpplp7/airtel_axis_devalued_now_only_1_spend_basis/ Reddit discussion] - Customers are furious with the move and many have already started closing the card, as their renewal dates are due soon.
[https://www.reddit.com/r/CreditCardsIndia/comments/1rpplp7/airtel_axis_devalued_now_only_1_spend_basis/ Reddit discussion] - Customers are furious with the move and many have already started closing the card, as their renewal dates are due soon.


== See also ==
* [[False advertising]]
* [[Post-purchase EULA modification]]


==References==
==References==
{{reflist}}
{{reflist}}


{{Ph-I-C}}
[[Category:Axis Bank]]