Adobe Creative Suite activation: Difference between revisions
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{{Incomplete}}[[File:Adobe Creative Suite support page | {{Incomplete}} | ||
[[File:Adobe Creative Suite support page shut down of activation servers for older versions.png|thumb|The Adobe Creative Suite (CS) Support Page Stating The Shutdown of Activation Servers]]Adobe Creative Suite (CS) was a software collection released from 2003 to 2013, when Adobe replaced it with Creative Cloud (CC). | |||
==Background== | ==Background== | ||
When Adobe introduced the | When Adobe introduced the Creative Suite in 2003, Adobe implemented a new online activation system that wasn't present in Adobe's previous products. This system required users to connect to Adobe's servers to verify their serial number before the software could be used. | ||
==Adobe Creative Suite Activation Server Shutdown and Impact== | ==Adobe Creative Suite Activation Server Shutdown and Impact== | ||
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When the installer is run from any source, the setup program will try to contact Adobe; either during the installation or post-install when the user tries to run the application for the first time. It will attempt to verify their serial number. The program will fail to contact Adobe, as the server it uses for serial number verification has been shut down. After trying for a few seconds or minutes the setup program will display an error, as it cannot contact the activation servers; and the applications will not be activated, rendering them in an inoperable state. | When the installer is run from any source, the setup program will try to contact Adobe; either during the installation or post-install when the user tries to run the application for the first time. It will attempt to verify their serial number. The program will fail to contact Adobe, as the server it uses for serial number verification has been shut down. After trying for a few seconds or minutes the setup program will display an error, as it cannot contact the activation servers; and the applications will not be activated, rendering them in an inoperable state. | ||
===Non- | ===Non-existent solution:=== | ||
Nancy | Nancy O'Shea, a Community Expert and Moderator on the Adobe forums, has made the following reference to a method to obtain a new CS3 installer that does not require activation:<blockquote>The correct answer below describes how to obtain a new CS3 installer, a new serial number that does not require activation and the procedures necessary to make it work. Read them carefully.<ref>{{Cite web |date=2018-02-04 |title=CS3 Activation [Branched from CS2 activation] |url=https://community.adobe.com/t5/download-install-discussions/cs3-activation-branched-from-cs2-activation/td-p/9689902 |url-status=live |archive-url=https://web.archive.org/web/20250708194404/https://community.adobe.com/t5/download-install-discussions/cs3-activation-branched-from-cs2-activation/td-p/9689902 |archive-date=2025-07-08 |website=Adobe Community}}</ref></blockquote> | ||
[[File:Nancy adobe activation servers.png|thumb|Nancy OShea on adobe forums linking to a method to install software after activation servers have been phased out, that does not work.]] | [[File:Nancy adobe activation servers.png|thumb|Nancy OShea on adobe forums linking to a method to install software after activation servers have been phased out, that does not work.]] | ||
However, the link she provided to ''"Re-activating CS3(Updated)"'' does not work as of February 17th, 2025. This was archived in 2014.<ref name=":0">{{Cite web |date=12 Aug 2014 |title=Re-activating CS3 |url=https://forums.adobe.com/thread/1545413 |url-status=dead |archive-url=https://web.archive.org/web/20141204085848/https://forums.adobe.com/thread/1545413 |archive-date=4 Dec 2014 |via=Adobe forums}}</ref> | However, the link she provided to ''"Re-activating CS3(Updated)"'' does not work as of February 17th, 2025. This was archived in 2014.<ref name=":0">{{Cite web |date=12 Aug 2014 |title=Re-activating CS3 |url=https://forums.adobe.com/thread/1545413 |url-status=dead |archive-url=https://web.archive.org/web/20141204085848/https://forums.adobe.com/thread/1545413 |archive-date=4 Dec 2014 |via=Adobe forums}}</ref> | ||
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Many users report never receiving this communication, particularly those who didn't register their products when registration was optional. Without registration, Adobe had no way of having the contact information of these customers who did not complete an optional registration.<ref>{{Cite web |date=2020-10-08 |title=Activation Server Retirement |url=https://community.adobe.com/t5/photoshop-ecosystem-discussions/activation-server-retirement/m-p/11491977 |url-status=live |archive-url=https://web.archive.org/web/20250708194405/https://community.adobe.com/t5/photoshop-ecosystem-discussions/activation-server-retirement/m-p/11491977 |archive-date=2025-07-08 |website=Adobe Community}}</ref> | Many users report never receiving this communication, particularly those who didn't register their products when registration was optional. Without registration, Adobe had no way of having the contact information of these customers who did not complete an optional registration.<ref>{{Cite web |date=2020-10-08 |title=Activation Server Retirement |url=https://community.adobe.com/t5/photoshop-ecosystem-discussions/activation-server-retirement/m-p/11491977 |url-status=live |archive-url=https://web.archive.org/web/20250708194405/https://community.adobe.com/t5/photoshop-ecosystem-discussions/activation-server-retirement/m-p/11491977 |archive-date=2025-07-08 |website=Adobe Community}}</ref> | ||
=== | ===Workaround for CS4=== | ||
If you still have an prior, duly-activated installation: | If you still have an prior, duly-activated installation: | ||
*Install desired components from CS4. Don't waste time trying to activate. | *Install desired components from CS4. Don't waste time trying to activate. | ||
*Copy the amtlib.dll files from each old install subdirectory to the respective subdirectories in the new install. {{CitationNeeded}} | *Copy the amtlib.dll files from each old install subdirectory to the respective subdirectories in the new install. {{CitationNeeded}} | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Adobe]] | [[Category:Adobe]] | ||