Samsung Odyssey: Difference between revisions
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{{ | {{ProductLineCargo | ||
| | |ArticleType=Product | ||
| | |Category=Hardware, Monitors | ||
| | |Company=Samsung | ||
| | |Description= | ||
| | |InProduction=Yes | ||
|Logo=Samsung_Odyssey.svg | |||
}}[[Samsung]] is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.<ref>https://www.samsung.com/us/monitors/odyssey-gaming-monitor/</ref> | |ReleaseYear=2017 | ||
|Website=https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ | |||
}} | |||
[[Samsung]] is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.<ref>{{Cite web |title=Odyssey Gaming Monitor Product Page |url=https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |website=Samsung |archive-url=http://web.archive.org/web/20260127112413/https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |archive-date=27 Jan 2026}}</ref> | |||
==Consumer impact summary== | ==Consumer impact summary== | ||
| Line 14: | Line 17: | ||
*There have also been reports of the monitors coming cracked in the box, or cracking while the user is away | *There have also been reports of the monitors coming cracked in the box, or cracking while the user is away | ||
*Cracking display panels have been reported on all curved monitors in the lineup | *Cracking display panels have been reported on all curved monitors in the lineup | ||
*Samsung generally refuses to honor the warranty, usually refusing on the basis of claims that cannot be proved (the monitor cracking due to the user's misuse) | *Samsung generally refuses to honor the warranty, usually refusing on the basis of claims that cannot be proved (the monitor cracking due to the user's misuse) | ||
*Samsung's coverage of the issue under warranty may also differ based on region | *Samsung's coverage of the issue under warranty may also differ based on region | ||
==Incidents== | ==Incidents== | ||
===Disturbing cracking noises=== | ===Disturbing cracking noises=== | ||
During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.<ref name=":0">https://www.youtube.com/watch?v=6MKSSdb5VD0</ref> <ref>https://www.reddit.com/r/ultrawidemasterrace/comments/16ykezp/popping_sounds_from_samsung_odyssey_g9/</ref> | During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.<ref name=":0">{{Cite web |last=LMG Clips |date=4 Oct 2023 |title=Samsung Needs to Fix This |url=https://www.youtube.com/watch?v=6MKSSdb5VD0 |via=YouTube |archive-url=https://preservetube.com/watch?v=6MKSSdb5VD0 |archive-date=23 Feb 2026}}</ref><ref>{{Cite web |date=3 Oct 2023 |title=Popping Sounds From Samsung Odyssey G9? |url=https://www.reddit.com/r/ultrawidemasterrace/comments/16ykezp/popping_sounds_from_samsung_odyssey_g9/ |via=Reddit |archive-url=http://web.archive.org/web/20231003115426/https://old.reddit.com/r/ultrawidemasterrace/comments/16ykezp/popping_sounds_from_samsung_odyssey_g9/ |archive-date=3 Oct 2023}}</ref> | ||
===Cracking of display panels=== | ===Cracking of display panels=== | ||
During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup. <ref name=":0" /> <ref>https://linustechtips.com/topic/1525085-samsung-odyssey-neo-g9-cracked-on-its-own-after-day-78/</ref> <ref name=":1">https://www.reddit.com/r/ultrawidemasterrace/comments/y3q0zu/samsung_odyssey_neo_g9_screen_cracked_vertically/</ref> <ref>https://www.reddit.com/r/Monitors/comments/om4tdo/samsung_odyssey_g5_crack_itself/</ref> <ref>https://r1.community.samsung.com/t5/others/odyssey-g7-curved-internal-screen-crack-burshed-off-as-physical/td-p/25903025</ref> The monitor may also arrive cracked in the box. <ref>https://forums.whirlpool.net.au/archive/95pny4p2</ref> | During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup.<ref name=":0" /><ref>{{Cite web |date=9 Aug 2023 |title=Samsung Odyssey Neo G9 cracked on its own after day 78 |url=https://linustechtips.com/topic/1525085-samsung-odyssey-neo-g9-cracked-on-its-own-after-day-78/ |website= |via=Linus Tech Tips Forum |archive-url=http://web.archive.org/web/20230812025232/https://linustechtips.com/topic/1525085-samsung-odyssey-neo-g9-cracked-on-its-own-after-day-78/ |archive-date=12 Aug 2023}}</ref><ref name=":1">{{Cite web |date=12 Oct 2022 |title=Samsung Odyssey Neo G9 screen cracked vertically spontaneously during warranty. Samsung won't repair or replace. I received a quote from a third party repair service for € 764 (Netherlands). What are my options? |url=https://www.reddit.com/r/ultrawidemasterrace/comments/y3q0zu/samsung_odyssey_neo_g9_screen_cracked_vertically/ |via=Reddit |archive-url=http://web.archive.org/web/20221014123857/https://old.reddit.com/r/ultrawidemasterrace/comments/y3q0zu/samsung_odyssey_neo_g9_screen_cracked_vertically/ |archive-date=14 Oct 2022}}</ref><ref>{{Cite web |date=17 Jul 2021 |title=Samsung odyssey g5 crack itself |url=https://www.reddit.com/r/Monitors/comments/om4tdo/samsung_odyssey_g5_crack_itself/ |via=Reddit |archive-url=http://web.archive.org/web/20210717140306/https://old.reddit.com/r/Monitors/comments/om4tdo/samsung_odyssey_g5_crack_itself/ |archive-date=17 Jul 2021}}</ref><ref>{{Cite web |date=7 Mar 2024 |title=Odyssey G7 Curved internal screen crack burshed off as physical damage - known problem no warranty!! |url=https://r1.community.samsung.com/t5/others/odyssey-g7-curved-internal-screen-crack-burshed-off-as-physical/td-p/25903025 |via=Samsung Community Forum |archive-url=http://web.archive.org/web/20250708205951/https://r1.community.samsung.com/t5/others/odyssey-g7-curved-internal-screen-crack-burshed-off-as-physical/td-p/25903025 |archive-date=8 Jul 2025}}</ref> The monitor may also arrive cracked in the box.<ref>{{Cite web |date=22 Aug 2022 |title=Samsung Odyssey G5 34" broken on unboxing |url=https://forums.whirlpool.net.au/archive/95pny4p2 |website=Whirlpool Forums |archive-url=http://web.archive.org/web/20221201230834/https://forums.whirlpool.net.au/archive/95pny4p2 |archive-date=1 Dec 2022}}</ref> | ||
===Samsung's warranty coverage=== | ===Samsung's warranty coverage=== | ||
Samsung generally refuses to cover panels cracked in this fashion under warranty. <ref name=":0" /> Their response to warranty claims is typically that of making unprovable claims about the user damaging it. <ref>https://linustechtips.com/topic/1607807-got-a-samsung-odyssey-g9-oled-g91sd-and-it-broke-by-itself-at-the-sixth-day-samsung-denied-the-warranty/</ref | Samsung generally refuses to cover panels cracked in this fashion under warranty.<ref name=":0" /> Their response to warranty claims is typically that of making unprovable claims about the user damaging it.<ref name=":1" /><ref name=":2">{{Cite web |date=4 Apr 2025 |title=Got a Samsung Odyssey G9 OLED (G91SD) and it broke by itself at the sixth day. Samsung denied the warranty |url=https://linustechtips.com/topic/1607807-got-a-samsung-odyssey-g9-oled-g91sd-and-it-broke-by-itself-at-the-sixth-day-samsung-denied-the-warranty/ |via=Linux Tech Tips Forum |archive-url=http://web.archive.org/web/20251023231553/https://linustechtips.com/topic/1607807-got-a-samsung-odyssey-g9-oled-g91sd-and-it-broke-by-itself-at-the-sixth-day-samsung-denied-the-warranty/ |archive-date=23 Oct 2025}}</ref> They may also refuse to cover it despite the user having a video recording as proof of the monitor cracking on its own.<ref name=":2" /><ref>{{Cite web |date=4 Apr 2025 |title=Odyssey G9 49" QD-OLED G91SD spontaneous cracking |url=https://eu.community.samsung.com/t5/computers-it/odyssey-g9-49-quot-qd-oled-g91sd-spontaneous-cracking/td-p/12033130 |via=Samsung Community Forum |archive-url=http://web.archive.org/web/20250708205952/https://eu.community.samsung.com/t5/computers-it/odyssey-g9-49-quot-qd-oled-g91sd-spontaneous-cracking/td-p/12033130 |archive-date=8 Jul 2025}}</ref> Warranty coverage may also vary based on region.<ref name=":0" /> | ||
==See also== | ==See also== | ||
[[Samsung TV's]] | * [[Samsung]] | ||
* [[Samsung TV's]] | |||
==References== | ==References== | ||
Latest revision as of 13:01, 23 February 2026
Samsung Odyssey
| Basic Information | |
|---|---|
| Release Year | 2017 |
| Product Type | Hardware, Monitors |
| In Production | Yes |
| Official Website | https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |
Samsung is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.[1]
Consumer impact summary
[edit | edit source]- Many users of Odyssey monitors have reported concerning cracking noises during normal use, a possible sign of thermal stress
- During use, the monitors may emit a loud "pop" noise and the panel will crack vertically, usually around the center of the screen
- There have also been reports of the monitors coming cracked in the box, or cracking while the user is away
- Cracking display panels have been reported on all curved monitors in the lineup
- Samsung generally refuses to honor the warranty, usually refusing on the basis of claims that cannot be proved (the monitor cracking due to the user's misuse)
- Samsung's coverage of the issue under warranty may also differ based on region
Incidents
[edit | edit source]Disturbing cracking noises
[edit | edit source]During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.[2][3]
Cracking of display panels
[edit | edit source]During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup.[2][4][5][6][7] The monitor may also arrive cracked in the box.[8]
Samsung's warranty coverage
[edit | edit source]Samsung generally refuses to cover panels cracked in this fashion under warranty.[2] Their response to warranty claims is typically that of making unprovable claims about the user damaging it.[5][9] They may also refuse to cover it despite the user having a video recording as proof of the monitor cracking on its own.[9][10] Warranty coverage may also vary based on region.[2]
See also
[edit | edit source]References
[edit | edit source]- ↑ "Odyssey Gaming Monitor Product Page". Samsung. Archived from the original on 27 Jan 2026.
- ↑ 2.0 2.1 2.2 2.3 LMG Clips (4 Oct 2023). "Samsung Needs to Fix This". Archived from the original on 23 Feb 2026 – via YouTube.
- ↑ "Popping Sounds From Samsung Odyssey G9?". 3 Oct 2023. Archived from the original on 3 Oct 2023 – via Reddit.
- ↑ "Samsung Odyssey Neo G9 cracked on its own after day 78". 9 Aug 2023. Archived from the original on 12 Aug 2023 – via Linus Tech Tips Forum.
- ↑ 5.0 5.1 "Samsung Odyssey Neo G9 screen cracked vertically spontaneously during warranty. Samsung won't repair or replace. I received a quote from a third party repair service for € 764 (Netherlands). What are my options?". 12 Oct 2022. Archived from the original on 14 Oct 2022 – via Reddit.
- ↑ "Samsung odyssey g5 crack itself". 17 Jul 2021. Archived from the original on 17 Jul 2021 – via Reddit.
- ↑ "Odyssey G7 Curved internal screen crack burshed off as physical damage - known problem no warranty!!". 7 Mar 2024. Archived from the original on 8 Jul 2025 – via Samsung Community Forum.
- ↑ "Samsung Odyssey G5 34" broken on unboxing". Whirlpool Forums. 22 Aug 2022. Archived from the original on 1 Dec 2022.
- ↑ 9.0 9.1 "Got a Samsung Odyssey G9 OLED (G91SD) and it broke by itself at the sixth day. Samsung denied the warranty". 4 Apr 2025. Archived from the original on 23 Oct 2025 – via Linux Tech Tips Forum.
- ↑ "Odyssey G9 49" QD-OLED G91SD spontaneous cracking". 4 Apr 2025. Archived from the original on 8 Jul 2025 – via Samsung Community Forum.