Skoda Citigo Move&Fun app discontinuation: Difference between revisions
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[[File:Skoda | {{Incomplete|Issue 1=Needs more references for claims made.|Issue 2=Article contains some speculation and/or original research.}}[[File:Skoda discontinuation notice of Move&Fun app.jpg|thumb|E-mail announcement of app discontinuation]] | ||
[[File: | [[File:Skoda official leaflet when purchasing the vehicle.jpg|thumb|Official leaflet advertising the app when purchasing the vehicle.]] | ||
[[File: | [[File:Skoda email thread ignoring questions.jpg|thumb|Skoda ignoring questions and trying to move topic away to unimportant topics such as navigation, instead of addressing charging current control problem and paid subscription model for inferior service.]] | ||
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|Company=ŠKODA Auto, Volkswagen | |||
|StartDate=2025 | |||
|EndDate= | |||
|Status= | |||
|ProductLine= | |||
|Product= | |||
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In early 2025, the automobile manufacturer ŠKODA Auto (subsidiary of VW group manufacturers of [[Volkswagen]] automobiles) announced the discontinuation of the Move&Fun mobile app, which was critical for [https://hu.wikipedia.org/wiki/%C5%A0koda_Citigo-e_iV ŠKODA Citigo-e iV] (also known as {{wplink|Volkswagen_Up#E-up|E-Up}}) owners. The removal of the app has led to several usability issues, including the inability to manage charging settings and monitor vehicle status, raising concerns among customers. | In early 2025, the automobile manufacturer ŠKODA Auto (subsidiary of VW group manufacturers of [[Volkswagen]] automobiles) announced the discontinuation of the Move&Fun mobile app, which was critical for [https://hu.wikipedia.org/wiki/%C5%A0koda_Citigo-e_iV ŠKODA Citigo-e iV] (also known as {{wplink|Volkswagen_Up#E-up|E-Up}}) owners. The removal of the app has led to several usability issues, including the inability to manage charging settings and monitor vehicle status, raising concerns among customers. | ||
==Background== | ==Background== | ||
[[File:Skoda | [[File:Skoda lost features.png|thumb|Features tied to the app.]] | ||
[[File:Buy_skoda_connect.png|thumb|skodaConnect webpage | [[File:Buy_skoda_connect.png|thumb|skodaConnect webpage referring to buy the services.]] | ||
The Move&Fun app, launched alongside the ŠKODA Citigo e iV, allowed owners to manage essential vehicle functions, such as charging control, real-time monitoring of battery status, and integrated navigation<ref name="movefunapp"> | The Move&Fun app, launched alongside the ŠKODA Citigo e iV, allowed owners to manage essential vehicle functions, such as charging control, real-time monitoring of battery status, and integrated navigation<ref name="movefunapp"> | ||
{{cite web | {{cite web | ||
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{{cite web | {{cite web | ||
|author=<!--not cited--> | |author=<!--not cited--> | ||
|title=Discontinuation announcement | |title=Discontinuation announcement | ||
|url=https://view.communication.skoda-auto.com/?qs=66ea8bcd8724826905d310f9950d5b69dc4b9b381198613853db90c047bc12ed262378edfeed67989cab086b0ea28f6fcf329f03448ee608bead84e90065d1432d5bc4df7edbe61f20de02dae1d94995 | |url=https://view.communication.skoda-auto.com/?qs=66ea8bcd8724826905d310f9950d5b69dc4b9b381198613853db90c047bc12ed262378edfeed67989cab086b0ea28f6fcf329f03448ee608bead84e90065d1432d5bc4df7edbe61f20de02dae1d94995 | ||
|website=Skoda Communication | |website=Skoda Communication | ||
|url-status=dead | |url-status=dead | ||
}} | |archive-url=https://web.archive.org/web/20260224110602/https://view.communication.skoda-auto.com/expired.html |archive-date=24 Feb 2026}} | ||
See [[:File:Skoda | See [[:File:Skoda discontinuation notice of Move&Fun app.jpg|screenshot of discontinuation announcement]] | ||
</ref> | </ref> | ||
==Application discontinuation== | ==Application discontinuation== | ||
The discontinuation of the Move&Fun app has resulted in the removal of critical features that were integral to the driving and ownership experience. The inability to control charging currents and monitor vehicle status has led to widespread dissatisfaction among ŠKODA Citigo e iV owners. The company offered an alternative through the MyŠKODA app, but it requires a paid subscription{{citation needed}} and an internet connection, contrasting with the original Bluetooth-based, free solution. | The discontinuation of the Move&Fun app has resulted in the removal of critical features that were integral to the driving and ownership experience.{{Citation needed}} The inability to control charging currents and monitor vehicle status has led to widespread dissatisfaction among ŠKODA Citigo e iV owners{{Citation needed}}. The company offered an alternative through the MyŠKODA app, but it requires a paid subscription{{citation needed}} and an internet connection, contrasting with the original Bluetooth-based, free solution. | ||
===Company's response=== | ===Company's response=== | ||
ŠKODA Auto stated that the Move&Fun app was discontinued due to "technical and security reasons" and encouraged users to transition to the MyŠKODA app<ref name="disc-announce" /> | ŠKODA Auto stated that the Move&Fun app was discontinued due to "technical and security reasons" and encouraged users to transition to the MyŠKODA app.<ref name="disc-announce" /> However, they did not offer a clear timeline or commitment on when the missing functionalities would be restored in the new app. | ||
[[File:Skoda-Mobile-Switch-Off.png|thumb|'''Skoda Mobile Switch Off''']] | |||
==Warranty | ==Warranty claims== | ||
Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.<ref name="going-electric"> | Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.<ref name="going-electric"> | ||
{{cite web | {{cite web | ||
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===Response=== | ===Response=== | ||
ŠKODA has not explicitly acknowledged the impact of these features' removal but has responded by pushing for customers to adopt the MyŠKODA app, citing technical and security reasons for discontinuing the original app. | ŠKODA has not explicitly acknowledged the impact of these features' removal but has responded by pushing for customers to adopt the MyŠKODA app, citing technical and security reasons for discontinuing the original app{{Citation needed}}. | ||
===Outcome=== | ===Outcome=== | ||
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==Workaround== | ==Workaround== | ||
Although the Move&Fun app has been removed from Google Play and Apple App Store, users of Android devices can still download the apk file from from third party repositories and install it.{{Clarify|maybe add link to trusted source}}. As of 20/5/2025, the VW equivalent app for the e-UP (Maps + More) is still available in both app stores and appears to be compatible with the CITIGOe-iV. Maps + More was updated in July 2025 with unspecified bug fixes to version 6.2.2, but the charging functionality appears to have been removed | Although the Move&Fun app has been removed from Google Play and Apple App Store{{Citation needed}}, users of Android devices can still download the apk file from from third party repositories and install it.{{Clarify|maybe add link to trusted source, (good idea! but dont know where)}}. As of 20/5/2025, the VW equivalent app for the e-UP (Maps + More) is still available in both app stores and appears to be compatible with the CITIGOe-iV. Maps + More was updated in July 2025 with unspecified bug fixes to version 6.2.2, but the charging functionality appears to have been removed{{Citation needed}}. | ||
{{ | |||
==Original Terms of Service== | ==Original Terms of Service== | ||
<gallery widths="120" heights="120" perrow="1" showfilename="yes"> | <gallery widths="120" heights="120" perrow="1" showfilename="yes"> | ||
File: | File:Skoda Terms of Use 2020 for Move&Fun app.pdf|Original Terms of Service | ||
</gallery> | </gallery> | ||
==Skoda App | ==Skoda App screenshots== | ||
<gallery mode="slideshow" caption="Screenshots of the app in use"> | <gallery mode="slideshow" caption="Screenshots of the app in use"> | ||
File:Skoda app printscreen 01.png | File:Skoda app printscreen 01.png | ||
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File:Skoda app printscreen 28.png | File:Skoda app printscreen 28.png | ||
</gallery> | </gallery> | ||
==See also== | |||
{{Ph-C-SA}} | |||
==References== | |||
{{Reflist}} | |||
[[Category:Volkswagen]] | [[Category:Volkswagen]] | ||
[[Category:Skoda]] | [[Category:Skoda]] | ||
[[Category:2025 incidents]] | |||