Slack: Difference between revisions

(One intermediate revision by the same user not shown)

Line 10:

|Founded=2009}}

'''{{wplink|Slack Technologies|Slack Technologies, LLC}}''' (formerly Tiny Speck), is an American software company founded in 2009. they are known for their popular messaging and collaboration platform Slack, catering to organizations and businesses. Slack Technologies, LLC was acquired by the business-oriented CRM software company {{wplink|Salesforce|Salesforce, Inc}} in 2021. Slack claims to have more than 200,000 paying customers,<ref name=":1">{{Cite web |title=About Us |url=https://slack.com/about |access-date=2026-01-13 |website=Slack}}</ref> is used by more than three-quarters of Fortune 100 companies,<ref name=":1" /> and offers a messaging platform tailored to government agencies through an instance called [https://slack.com/solutions/govslack GovSlack].

'''{{wplink|Slack Technologies|Slack Technologies, LLC}}''' (formerly Tiny Speck), is an American software company founded in 2009. they are known for their popular messaging and collaboration platform Slack, catering to organizations and businesses. Slack Technologies, LLC was acquired by the business-oriented CRM software company {{wplink|Salesforce|Salesforce, Inc}} in 2021. Slack claims to have more than 200,000 paying customers,<ref name=":1">{{Cite web |title=About Us |url=https://slack.com/about |access-date=2026-01-13 |website=Slack |archive-url=http://web.archive.org/web/20260211131724/https://slack.com/about |archive-date=11 Feb 2026}}</ref> is used by more than three-quarters of Fortune 100 companies,<ref name=":1" /> and offers a messaging platform tailored to government agencies through an instance called [https://slack.com/solutions/govslack GovSlack].

==Consumer-impact summary==

Line 23:

On September 18, 2025, the UK-based web developer Mahad Kalam, who serves as the Infra Lead of Hack Club's Newspaper group, made a post<ref>{{Cite web |last=Kalam |first=Mahad |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://skyfall.dev/posts/slack |url-status=live |archive-url=https://web.archive.org/web/20260102215028/https://skyfall.dev/posts/slack |archive-date=2026-01-02 |access-date=2026-01-13 |website=Skyfall.dev}}</ref> on his personal website Skyfall.dev stating that Slack had contacted Hack Club and increased the fee for the organization's Slack workspace from $5,000 per year to $200,000 per year. According to Kalam, Slack threatened to delete Hack Club's message history and deactivate their workspace if Hack Club didn't pay $50,000 within a week and agree to pay $200,000 a year for Slack services moving forward, as well as other fees. Kalam said that Hack Club had been given no prior notice of this fee increase and that the minimal notice had been "catastrophic" for the organization's ongoing projects.

Kalam shared<ref name=":0">{{Cite web |last=Kalam |first=Mahad |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://news.ycombinator.com/item?id=45283887 |access-date=2026-01-13 |website=Hacker News}}</ref> his post to the forum Hacker News, where the information was confirmed by Hack Club co-founder and COO Christina Asquith. Asquith stated that a few months before this incident, Slack had changed the terms of each user's agreement with no notice or updated contract, and that Hack Club had experienced difficulty in reaching Slack support to clarify or fix the resulting billing discrepancy. She confirmed that the $195,000 fee increase came with no more than a week's notice. The Hacker News post gained more than 3,000 points from forum users.

Kalam shared<ref name=":0">{{Cite web |last=Kalam |first=Mahad |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://news.ycombinator.com/item?id=45283887 |access-date=2026-01-13 |website=Hacker News |archive-url=http://web.archive.org/web/20260102215028/https://news.ycombinator.com/item?id=45283887 |archive-date=2 Jan 2026}}</ref> his post to the forum Hacker News, where the information was confirmed by Hack Club co-founder and COO Christina Asquith. Asquith stated that a few months before this incident, Slack had changed the terms of each user's agreement with no notice or updated contract, and that Hack Club had experienced difficulty in reaching Slack support to clarify or fix the resulting billing discrepancy. She confirmed that the $195,000 fee increase came with no more than a week's notice. The Hacker News post gained more than 3,000 points from forum users.

====Resolution of Hack Club's fee increase====

@@ Line 10: / Line 10: @@
 |Founded=2009}}
-'''{{wplink|Slack Technologies|Slack Technologies, LLC}}''' (formerly Tiny Speck), is an American software company founded in 2009. they are known for their popular messaging and collaboration platform Slack, catering to organizations and businesses. Slack Technologies, LLC was acquired by the business-oriented CRM software company {{wplink|Salesforce|Salesforce, Inc}} in 2021. Slack claims to have more than 200,000 paying customers,<ref name=":1">{{Cite web |title=About Us |url=https://slack.com/about |access-date=2026-01-13 |website=Slack}}</ref> is used by more than three-quarters of Fortune 100 companies,<ref name=":1" /> and offers a messaging platform tailored to government agencies through an instance called [https://slack.com/solutions/govslack GovSlack].
+'''{{wplink|Slack Technologies|Slack Technologies, LLC}}''' (formerly Tiny Speck), is an American software company founded in 2009. they are known for their popular messaging and collaboration platform Slack, catering to organizations and businesses. Slack Technologies, LLC was acquired by the business-oriented CRM software company {{wplink|Salesforce|Salesforce, Inc}} in 2021. Slack claims to have more than 200,000 paying customers,<ref name=":1">{{Cite web |title=About Us |url=https://slack.com/about |access-date=2026-01-13 |website=Slack |archive-url=http://web.archive.org/web/20260211131724/https://slack.com/about |archive-date=11 Feb 2026}}</ref> is used by more than three-quarters of Fortune 100 companies,<ref name=":1" /> and offers a messaging platform tailored to government agencies through an instance called [https://slack.com/solutions/govslack GovSlack].
 ==Consumer-impact summary==
@@ Line 23: / Line 23: @@
 On September 18, 2025, the UK-based web developer Mahad Kalam, who serves as the Infra Lead of Hack Club's Newspaper group, made a post<ref>{{Cite web |last=Kalam |first=Mahad |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://skyfall.dev/posts/slack |url-status=live |archive-url=https://web.archive.org/web/20260102215028/https://skyfall.dev/posts/slack |archive-date=2026-01-02 |access-date=2026-01-13 |website=Skyfall.dev}}</ref> on his personal website Skyfall.dev stating that Slack had contacted Hack Club and increased the fee for the organization's Slack workspace from $5,000 per year to $200,000 per year. According to Kalam, Slack threatened to delete Hack Club's message history and deactivate their workspace if Hack Club didn't pay $50,000 within a week and agree to pay $200,000 a year for Slack services moving forward, as well as other fees. Kalam said that Hack Club had been given no prior notice of this fee increase and that the minimal notice had been "catastrophic" for the organization's ongoing projects.
-Kalam shared<ref name=":0">{{Cite web |last=Kalam |first=Mahad |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://news.ycombinator.com/item?id=45283887 |access-date=2026-01-13 |website=Hacker News}}</ref> his post to the forum Hacker News, where the information was confirmed by Hack Club co-founder and COO Christina Asquith. Asquith stated that a few months before this incident, Slack had changed the terms of each user's agreement with no notice or updated contract, and that Hack Club had experienced difficulty in reaching Slack support to clarify or fix the resulting billing discrepancy. She confirmed that the $195,000 fee increase came with no more than a week's notice. The Hacker News post gained more than 3,000 points from forum users.
+Kalam shared<ref name=":0">{{Cite web |last=Kalam |first=Mahad |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://news.ycombinator.com/item?id=45283887 |access-date=2026-01-13 |website=Hacker News |archive-url=http://web.archive.org/web/20260102215028/https://news.ycombinator.com/item?id=45283887 |archive-date=2 Jan 2026}}</ref> his post to the forum Hacker News, where the information was confirmed by Hack Club co-founder and COO Christina Asquith. Asquith stated that a few months before this incident, Slack had changed the terms of each user's agreement with no notice or updated contract, and that Hack Club had experienced difficulty in reaching Slack support to clarify or fix the resulting billing discrepancy. She confirmed that the $195,000 fee increase came with no more than a week's notice. The Hacker News post gained more than 3,000 points from forum users.
 ====Resolution of Hack Club's fee increase====