HP: Difference between revisions - Consumer Rights Wiki

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{| class="wikitable"

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!Sub-brand<ref>{{Cite web |title=Brand Central |url=https://www.hp.com/us-en/hp-information/brandcentral.html |url-status=live |website=[[HP Inc.]]}}</ref>

!Sub-brand<ref>{{Cite web |title=Brand Central |url=https://www.hp.com/us-en/hp-information/brandcentral.html |url-status=live |website=[[HP Inc.]] |archive-url=http://web.archive.org/web/20260204082322/https://www.hp.com/us-en/hp-information/brandcentral.html |archive-date=4 Feb 2026}}</ref>

!Description

!Created/Acquired

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*Forcing customers to wait 15 minutes on support calls;

*Some printers requiring ink cartridges to be sufficiently filled to use scanning and faxing features, and scanning often mandating an HP account and app, sometimes even an internet connection;

*Some printers requiring ink cartridges to be sufficiently filled to use scanning and faxing features, and scanning often mandating an HP account (see [[Forced account]]) and app (see [[Forced app download]]), sometimes even an internet connection;

*Firmware updates bricking devices;

*Instant Ink subscription service and Dynamic Security system, which respectively lock cartridges behind a subscription and restrict the use of aftermarket ones.

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 {| class="wikitable"
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-!Sub-brand<ref>{{Cite web |title=Brand Central |url=https://www.hp.com/us-en/hp-information/brandcentral.html |url-status=live |website=[[HP Inc.]]}}</ref>
+!Sub-brand<ref>{{Cite web |title=Brand Central |url=https://www.hp.com/us-en/hp-information/brandcentral.html |url-status=live |website=[[HP Inc.]] |archive-url=http://web.archive.org/web/20260204082322/https://www.hp.com/us-en/hp-information/brandcentral.html |archive-date=4 Feb 2026}}</ref>
 !Description
 !Created/Acquired
@@ Line 47: / Line 47: @@
 *Forcing customers to wait 15 minutes on support calls;
-*Some printers requiring ink cartridges to be sufficiently filled to use scanning and faxing features, and scanning often mandating an HP account and app, sometimes even an internet connection;
+*Some printers requiring ink cartridges to be sufficiently filled to use scanning and faxing features, and scanning often mandating an HP account (see [[Forced account]]) and app (see [[Forced app download]]), sometimes even an internet connection;
 *Firmware updates bricking devices;
 *Instant Ink subscription service and Dynamic Security system, which respectively lock cartridges behind a subscription and restrict the use of aftermarket ones.