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|ArticleType=Product
|ArticleType=Product
|Category=Software, Artificial Intelligence, Generative AI, Large Language Models
|Category=Software, Artificial Intelligence, Generative AI, Large Language Models
|Website=https://chat.openai.com/
|Website=https://chatgpt.com/
|Description=ChatGPT data has been mishandled in the past, and is worsening with court-ordered data retention and integrated advertising.
|Description=ChatGPT data has been mishandled in the past, and is worsening with court-ordered data retention and integrated advertising.
|Logo=OpenAI logo (symbol).svg
|Logo=OpenAI logo (symbol).svg
}}
}}
'''ChatGPT''' (Chat Generative Pre-trained Transformer) is a generative artificial intelligence application developed and marketed by [[OpenAI]]. It was released on November 30th, 2022.<ref>{{Cite web |date=2022-11-30 |title=Introducing ChatGPT |url=https://openai.com/index/chatgpt/ |url-status=live |archive-url=http://web.archive.org/web/20260219054935/https://openai.com/index/chatgpt/ |archive-date=19 Feb 2026|access-date=2026-01-26 |website=OpenAI}}</ref> It is a large language model (LLM) specialized in dialog that can perform human-like conversations. Various iterations of ChatGPT include GPT-3, GPT-4, GPT-4o, and previews of OpenAI-o1, OpenAI-o1 mini and GPT-5.<ref>{{Cite web |date=2025-07-09 |title=ChatGPT version history: Evolution timeline |url=https://nexos.ai/blog/chatgpt-version-history/ |url-status=live |archive-url=http://web.archive.org/web/20260217071448/https://nexos.ai/blog/chatgpt-version-history/ |archive-date=17 Feb 2026|access-date=2026-01-26 |website=nexos.ai}}</ref><ref>{{Cite web |last=Hayat |first=Usman |date=2025-08-22 |title=ChatGPT Version History List, Changelog & Latest Releases |url=https://wpexperts.io/blog/chatgpt-version-history/ |url-status=live |archive-url=http://web.archive.org/web/20251023153623/https://wpexperts.io/blog/chatgpt-version-history/ |archive-date=23 Oct 2025|access-date=2026-01-26 |website=WPExperts.io}}</ref>
'''ChatGPT''' (Chat Generative Pre-trained Transformer) is a generative artificial intelligence application developed and marketed by [[OpenAI]]. It was released on November 30th, 2022.<ref>{{Cite web |date=2022-11-30 |title=Introducing ChatGPT |url=https://openai.com/index/chatgpt/ |url-status=live |archive-url=http://web.archive.org/web/20260219054935/https://openai.com/index/chatgpt/ |archive-date=19 Feb 2026|access-date=2026-01-26 |website=OpenAI}}</ref> It is a large language model (LLM) specialized in dialog that can perform human-like conversations. Various iterations of ChatGPT include GPT-3, GPT-4, GPT-4o, and previews of OpenAI-o1, OpenAI-o1 mini and GPT-5.<ref>{{Cite web |date=2025-07-09 |title=ChatGPT version history: Evolution timeline |url=https://nexos.ai/blog/chatgpt-version-history/ |url-status=live |archive-url=http://web.archive.org/web/20260217071448/https://nexos.ai/blog/chatgpt-version-history/ |archive-date=17 Feb 2026|access-date=2026-01-26 |website=nexos.ai}}</ref><ref>{{Cite web |last=Hayat |first=Usman |date=2025-08-22 |title=ChatGPT Version History List, Changelog & Latest Releases |url=https://wpexperts.io/blog/chatgpt-version-history/ |url-status=live |archive-url=http://web.archive.org/web/20251023153623/https://wpexperts.io/blog/chatgpt-version-history/ |archive-date=23 Oct 2025|access-date=2026-01-26 |website=WPExperts.io}}</ref>


==Consumer-impact summary==
==Consumer-impact summary==
===User Freedom===
Users who are not logged in can use ChatGPT, but their access is limited (for example, they can only have one conversation at a time and cannot save chat history).<ref>{{Cite web |title=The ChatGPT home page |url=https://help.openai.com/en/articles/9125172-the-chatgpt-home-page |url-status=live |access-date=2026-02-19 |website=OpenAI Help Center |archive-url=http://web.archive.org/web/20260214024602/https://help.openai.com/en/articles/9125172-the-chatgpt-home-page |archive-date=14 Feb 2026}}</ref> After GPT-5’s release, manual model selection is not available to all users: OpenAI limits the ChatGPT “model picker” to paid tiers, while other users may be routed automatically (e.g., via “Auto,” which can switch between model variants).<ref>{{Cite web |title=Model Release Notes |url=https://help.openai.com/en/articles/9624314-model-release-notes |website=OpenAI Help Center |access-date=2026-02-19 |archive-url=http://web.archive.org/web/20251230143058/https://help.openai.com/en/articles/9624314-model-release-notes |archive-date=30 Dec 2025}}</ref><ref>{{Cite web |title=ChatGPT Enterprise and Edu - Models & Limits |url=https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-limits |website=OpenAI Help Center |access-date=2026-02-19 |archive-url=http://web.archive.org/web/20251211113140/https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-limits |archive-date=11 Dec 2025}}</ref>


====Misleading advertising====
===User Privacy===
ChatGPT terms of service say it should not be used to make decisions about people.<ref>{{Cite web |title=Terms of Use {{!}} OpenAI |url=https://openai.com/policies/terms-of-use/ |url-status=live |archive-url=http://web.archive.org/web/20260123055141/https://openai.com/policies/terms-of-use/ |archive-date=2026-01-23 |access-date=2026-01-27}}</ref> However, their advertising claims it is "PhD level" and makes other claims that seem to imply it is reliable. Many people use ChatGPT as if its output were meaningful, reliable, or a substitute for interaction with a person, with some cases involving "relationships" with the AI. [[ChatGPT-4o]] was one of their models known for inducing a lot of vulnerable users into AI psychosis.
 
====Billing and moderation====
Credits (money) expire automatically with no notification, and the credit balance interface makes this process confusing. You must maintain a positive account balance, and you are auto-billed a fixed amount if it goes negative. The interface of users from the United States that have no subscription (Free tier) or are in the Go subscription tier shows integrated ads that appear inside the chats.
Accounts can be banned and credits confiscated for typing the wrong things in chat, with no recourse.{{Citation needed}}
 
====Privacy====
A mobile phone number in a friendly country is required to better track your identity.{{Citation needed}}
A mobile phone number in a friendly country is required to better track your identity.{{Citation needed}}
====User freedom====
Users who are not logged in can use ChatGPT, but their access is limited (for example, they can only have one conversation at a time and cannot save chat history).<ref>{{Cite web |title=The ChatGPT home page |url=https://help.openai.com/en/articles/9125172-the-chatgpt-home-page |url-status=live |access-date=2026-02-19 |website=OpenAI Help Center |archive-url=http://web.archive.org/web/20260214024602/https://help.openai.com/en/articles/9125172-the-chatgpt-home-page |archive-date=14 Feb 2026}}</ref> After GPT-5’s release, manual model selection is not available to all users: OpenAI limits the ChatGPT “model picker” to paid tiers, while other users may be routed automatically (e.g., via “Auto,” which can switch between model variants).<ref>{{Cite web |title=Model Release Notes |url=https://help.openai.com/en/articles/9624314-model-release-notes |website=OpenAI Help Center |access-date=2026-02-19 |archive-url=http://web.archive.org/web/20251230143058/https://help.openai.com/en/articles/9624314-model-release-notes |archive-date=30 Dec 2025}}</ref><ref>{{Cite web |title=ChatGPT Enterprise and Edu - Models & Limits |url=https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-limits |website=OpenAI Help Center |access-date=2026-02-19 |archive-url=http://web.archive.org/web/20251211113140/https://help.openai.com/en/articles/11165333-chatgpt-enterprise-and-edu-models-limits |archive-date=11 Dec 2025}}</ref>


====Data policy====
====Data policy====
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{{Quote|We share content with a select group of trusted service providers that help us provide our services. We share the minimum amount of content we need in order to accomplish this purpose and our service providers are subject to strict confidentiality and security obligations. We do not use or share user content for marketing or advertising purposes.}}
{{Quote|We share content with a select group of trusted service providers that help us provide our services. We share the minimum amount of content we need in order to accomplish this purpose and our service providers are subject to strict confidentiality and security obligations. We do not use or share user content for marketing or advertising purposes.}}
The wording does not detail the extent of conversations shared with OpenAI's trusted service providers.<!-- (still) Placeholder. -->
The wording does not detail the extent of conversations shared with OpenAI's trusted service providers.<!-- (still) Placeholder. -->
====Misleading advertising====
ChatGPT terms of service say it should not be used to make decisions about people.<ref>{{Cite web |title=Terms of Use {{!}} OpenAI |url=https://openai.com/policies/terms-of-use/ |url-status=live |archive-url=http://web.archive.org/web/20260123055141/https://openai.com/policies/terms-of-use/ |archive-date=2026-01-23 |access-date=2026-01-27}}</ref> However, their advertising claims it is "PhD level" and makes other claims that seem to imply it is reliable. Many people use ChatGPT as if its output were meaningful, reliable, or a substitute for interaction with a person, with some cases involving "relationships" with the AI. [[ChatGPT-4o]] was one of their models known for inducing a lot of vulnerable users into AI psychosis.
===Billing and moderation===
Credits (money) expire automatically with no notification, and the credit balance interface makes this process confusing. You must maintain a positive account balance, and you are auto-billed a fixed amount if it goes negative. The interface of users from the United States that have no subscription (Free tier) or are in the Go subscription tier shows integrated ads that appear inside the chats.
Accounts can be banned and credits confiscated for typing the wrong things in chat, with no recourse.{{Citation needed}}
===Market Control===
Global market share data shows ChatGPT is the most used chatbot in the world (79.98% as of February 2026)<ref>{{Cite web |publisher=StatCounter |date=Feb 2026 |title=AI Chatbot Market Share Worldwide |url=https://gs.statcounter.com/ai-chatbot-market-share |url-status=live |archive-url=https://archive.is/stjr5 |archive-date=2026-03-09 |access-date=9 Mar 2026 |website=statcounter.com}}</ref>. However, adoption has been declined since 2025 due to recent incidents, controversial decisions and comparable competitors, such as [[Google Gemini]] and [[Claude]]. <ref>{{Cite web |last=Nolan |first=Beatrice |date=5 Feb 2026 |title=ChatGPT’s market share is slipping as Google and rivals close the gap, app-tracker data shows |url=https://finance.yahoo.com/news/chatgpt-market-share-slipping-google-155419736.html |url-status=live |access-date=9 Mar 2026 |website=Yahoo Finance}}</ref>


==Incidents==
==Incidents==