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{{StubNotice}}
{{StubNotice}}
{{Incomplete}}
{{CompanyCargo
|Description=
|Founded=2014
|Industry=Home automation
|Logo=Wink Logo.svg
|ParentCompany=i.am+
|Type=Subsidiary
|Website=https://wink.com/|
}}


Wink is a company that produces various smart home products than can be remotely operated via phone<ref>https://www.wink.com/</ref>
'''{{Wplink|Wink (platform)|Wink}}''' is a company that produces various smart home products that can be remotely operated via smart phone.


==Consumer impact summary==
{{Ph-C-CIS}}


=Anti-consumer practices=  
==Incidents==
===Introduction of subscription model (''2020—'')===
On 27 July 2020, Wink introduced a subscription model for their previously subscription-free Smarthome Hub.<ref>{{Cite web |author= |title=Introducing Wink Subscription |url=https://www.blog.wink.com/wink-blog/2020/5/6/introducing-wink-subscription |website=Wink |date=20 May 2020 |access-date=15 Mar 2025 |url-status=live |archive-url=https://web.archive.org/web/20200521060507/https://www.blog.wink.com/wink-blog/2020/5/6/introducing-wink-subscription |archive-date=21 May 2020}}</ref><ref name=":0">{{Cite web |author= |title=Update on the upcoming Wink Subscription |url=https://www.blog.wink.com/wink-blog/2020/7/8/update-on-the-upcoming-wink-subscription |website=Wink |date=8 Jul 2020 |access-date=15 Mar 2025 |url-status=live |archive-url=https://web.archive.org/web/20200716235053/https://www.blog.wink.com/wink-blog/2020/7/8/update-on-the-upcoming-wink-subscription |archive-date=16 Jul 2020}}</ref>


On [https://blog.wink.com/wink-blog/2020/5/6/introducing-wink-subscription July 27, 2020], Wink started charging a subscription of $4.99 a month for their previously subscription free Smarthome Hub, rendering the $100 hub useless unless the subscription fee was paid.
Users who do not sign up will be restricted to limited functionality, including local control over select devices, such as those found in the Lights + Power menu, as well as {{Wplink|Z-Wave}} connected Locks.
 
====Features no longer available without signing up====
User will no longer have access to:<ref name=":0" />
 
*Cloud and API control (voice, remote app control, third-party integrations)
*Groups
*Robots
*Shortcuts
*Activity
*Advanced Hub settings
 
Users will have no longer the ability to:<ref name=":0" />
 
*View, add, delete or rename codes
*Add devices
*Change icons and edit device names
*View or add saved locations
*Share and unshare devices
*Update hub and relay firmware
 
==Products==
{{Ph-C-P}}
 
==See also==
*[[Post-purchase EULA modification]]
 
==References==
{{Reflist}}
 
[[Category:{{PAGENAME}}]]
[[Category:Retroactively amended purchase]]

Latest revision as of 02:11, 15 February 2026

❗Article Status Notice: This Article is a stub

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Wink
Basic information
Founded 2014
Legal Structure Subsidiary
Industry Home automation
Also known as
Official website https://wink.com/

Wink is a company that produces various smart home products that can be remotely operated via smart phone.

Consumer impact summary

[edit | edit source]

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

[edit | edit source]

Introduction of subscription model (2020—)

[edit | edit source]

On 27 July 2020, Wink introduced a subscription model for their previously subscription-free Smarthome Hub.[1][2]

Users who do not sign up will be restricted to limited functionality, including local control over select devices, such as those found in the Lights + Power menu, as well as Z-Wave connected Locks.

Features no longer available without signing up

[edit | edit source]

User will no longer have access to:[2]

  • Cloud and API control (voice, remote app control, third-party integrations)
  • Groups
  • Robots
  • Shortcuts
  • Activity
  • Advanced Hub settings

Users will have no longer the ability to:[2]

  • View, add, delete or rename codes
  • Add devices
  • Change icons and edit device names
  • View or add saved locations
  • Share and unshare devices
  • Update hub and relay firmware

Products

[edit | edit source]

This is a list of the company's product lines with articles on this wiki.

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


See also

[edit | edit source]

References

[edit | edit source]
  1. ↑ "Introducing Wink Subscription". Wink. 20 May 2020. Archived from the original on 21 May 2020. Retrieved 15 Mar 2025.
  2. ↑ 2.0 2.1 2.2 "Update on the upcoming Wink Subscription". Wink. 8 Jul 2020. Archived from the original on 16 Jul 2020. Retrieved 15 Mar 2025.
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